As a leading workplace management solutions provider across Africa Middle East, operating in over 28 countries, with over 40,000 employees, Tsebo Solutions Group offers our clients improved workplace productivity that supports their success. At Tsebo, we believe that the local expertise of our people and the global standards by which we operate, enables u...
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Duties & Responsibilities
- Take full responsibility and management of the unit
- Need to be able to work in a demanding environment.
- Setting and management of service delivery standards
- Lead, motivate, train and develop a team of staff
- Implement and maintain operational controls in line within budgetary requirements
- Ensure quality of food preparation, presentation and service is up to Fedics standards by meeting all quality star grading standards in all areas of responsibility as per grading checklist
- Ensure all Fedics policies and procedures are complied with
- Daily HR and IR issues (including training, development & amp; performance management)
- Analyse and pre-empt client needs and possible complaints
- Take responsibility for all functions by organising, preparing & co-ordinating.
- Management of all administration, finances, debtors, budgets, etc.
- Process Fedics paperwork and compile & understand weekly & monthly P & L
- Relationship building with the client and customers on a daily basis (essential)
- Must be able to work long hours and over weekends should there be a need
- Stay abreast of latest food trends and best practices
Skills and Competencies
- Strong judgement and problem solving skills
- Excellent people skills
- Strong interpersonal and communicative skills (verbal and written)
- Flexibility with regards to working hours
- Attention to detail
- Client service orientated
- Business management principles
- Fully computer literate
- Excellent food skills
Qualifications
- Matric /Grade 12
- Relevant Degree/Diploma or Certificate
- Minimum of 3 years experience is advantageous
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Duties & Responsibilities
Operational Delivery:
- Assist to co-ordinate events and meetings for the Huawei Office Park
- Assist in the co –ordination of the AV/ VC set up requirement for events and meetings, together with the Technical team
- Assist in the coordination of all services during events (set up, stationery, catering, beverages etc)
- Liaise with the catering company pertaining to events and meeting requirements
- Liaise with Huawei events team regarding events / meeting requirements
- Ensure all rooms set ups as required by the client meet clients specifications
- Ensure water bottles are refreshed regularly throughout the day and that clean glasses are available at all times
- Ensure that catering is booked on the system as and when required
- Ensure that rooms are cleared and tidied after each event or meeting
- Report over-flowing dustbins and cleaning issues to the cleaning team on duty in your area
- Report and hand in any lost property found in meeting rooms to security
Contractual Delivery:
- Ensuring that the co-ordination of the final setting-up of areas in preparation for events services
- Ensure provision of table settings and decoration, the manner and cost of which is to be agreed by Huawei
- Ensure clearing of all food, crockery and cutlery and glassware etc., from the rooms at the end of the event and for ensuring rooms are left in a tidy manner, i.e. all food debris has been removed
- Ensure rooms to be cleared no later than two hours from the time of delivery, or on completion of the meeting; whichever is the earlier.
- Ensure that catering staff have used tableware, crockery, cutlery, etc. is collected subsequently at a time agreed with the recipient of the service
- Receive requests for the retrieval of furniture and coordinate the preparation, delivery and setup of items at the appropriate business location(s) or in support of all events
Customer Focus:
- Work with teams to develop and maintain a customer-focused attitude toward activities, concentrating on those that most strongly contribute toward improving customer lifetime value
- Interact with clients to provide and process information in response to inquiries, concerns and requests about products and services
- Keep up to date with business developments and strategic objectives within the environment
- Provide advice on general changes and compliance within the workplace management framework when required
- Work with processes and procedures in such a way that operational efficiencies and performance are enhanced
- Attend to and resolve all customer queries timeously or escalate when necessary
- Follow up and follow through on all escalated queries timeously
- Manage conflict
- Assist to ensure that events are planned at least 48 hours prior to the meeting
- Ensure issues raised have been managed and actions taken to prevent recurring issues
Reporting:
- Assist in the preparation of monthly reporting within set timeframes for distributing to the relevant parties.
Code of Conduct:
- Undertake such other responsibilities as directed by Management that will drive sustainability
- Work in a flexible way when the occasion arises so that tasks, which are not specifically covered in the job description, are undertaken
- Take responsibility for one’s own performance
- Promote TFS’s & Huawei’s image and corporate citizenry through deliberate and co-ordinated activities
- Adhere to the TFS’s Safety, Health, Environmental and Quality (SHEQ) Management System’s Policies & Procedures as applicable to this position
- Ensure TFS ethical values are adhered to
Skills and Competencies
- MS Office Suite
- Proficiency in English; knowledge of additional languages is a plus
- A customer-oriented and professional attitude
- Outstanding communication skills
- Excellent organizational and time-management skills
- Hospitality and customer centric focus.
- Bilingual
- Knowledge and understanding of SLA
- High degree of computer literacy (MS Word, Power Point, Excel)
- Excellent report writing skills
- Problem solving and Analytical Skill.
Qualifications
- Grade 12 (non-negotiable) plus….
- Tertiary Qualification- preferably in Marketing or Public Relations
- 3 years events experience
- Computer literacy- MS Office Suite
- Minimum 2 years’ experience coordinating events in a similar environment.
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Duties & Responsibilities
- Take full responsibility and management of the unit
- Need to be able to work in a demanding environment
- Setting and management of service delivery standards
- Lead, motivate, train and develop a team of staff
- Implement and maintain operational controls in line within budgetary requirements
- Ensure quality of food preparation, presentation and service is up to Fedics standards
- Ensure all Fedics policies and procedures are complied with
- Daily HR and IR issues (including training, development & performance management)
- Analyse and pre-empt client needs and possible complaints
- Take responsibility for all functions by organising, preparing & co-ordinating
- Management of all administration, finances, debtors, budgets, etc.
- Process Fedics paperwork and compile & understand weekly & monthly P & L
- Relationship building with the client and customers on a daily basis (essential)
- Must be able to work long hours and over weekends should there be a need
- Stay abreast of latest food trends and best practices
Skills and Competencies
- Strong Business Acumen
- Interpersonal skills
- Time Management skills
- Computer Skills
- Honest and reliable
- Attention to detail
- Innovative approach to streamlining systems
- Communication & organisational skills
Accuracy
- Qualifications
- Matric and Culinary Tertiary qualifications
- Minimum of 5 yrs exp in a similar role/ Management exp Familiar accounting systems and
- Previous experience working in Healthcare would be advantageous.
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Duties & Responsibilities
- Ensure work schedules/job cards are in place for each position and relevant to site.
- Ensure consistently high service standards are maintained for all services in scope with regular inspections.
- Ensure that staff are correctly and smartly dressed displaying a name badge. Highlight to sites the importance of upholding the company image at all times.
- Ensure that cleaning methodology are strictly adhered to in line with company policies, quality programmes and legislation.
- Managing company assets by performing monthly spot checks on high value items. When checking assets ensure that equipment is kept in a good condition and repaired and serviced when required.
- Do daily checks and follow-ups.
- Report maintenance and safety concerns to the manager on a day to day basis.
- Maintain personal health, hygiene and professional appearance.
- Responding to management request timeously and providing necessary action required.
- To maintain a high standard of morale and motivation through good communication skills.
Skills and Competencies
- Minimum 2 years supervisory experience in a similar environment.
- Must have experience in health and safety standards and management.
Qualifications
- Minimum Matric/Grade 12.
- Tertiary qualifications highly advantageous
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Duties & Responsibilities
- Assist the Procurement team with Data preparation and system setups for D365 and projects as required.
- Data extraction and analysis for reporting purposes and business decision making purposes.
- Assist Category Managers with Catalogue and supplier management as and when required.
- Manage the vendor onboarding process including supplier vetting, supplier agreement, supplier supporting documents, capturing and creating the supplier on D365 etc.
- Effective supplier relationship management based on a sound understand of business requirements including supplier identification, Linking suppliers & mapping items when requested by units
- Manage suppliers’ compliance to Product and Service Quality set by business during the vendor onboarding process.
- Manage new item creation process including completing item creation form, ensuring accuracy of data captured, Item creation on D365.
- Using the BISA report as a base contact and follow up on outstanding BBBEE certificates/affidavits.
- To complete any other administrative duties not listed above that are required to assist the Commodity Manager to meet their goals and objectives.
Skills and Competencies
- Must be proficient on ERP preferably D365.
- Computer Literate (MS Office – Excel, Word & SharePoint).
- Good documentation and control skills
- Strong and ordered administrative capabilities
- Attention to detail and strong numeracy skills
- Good communication and interpersonal skills.
- Demonstrate an understanding of Vendor management, Item master and BBBEE.
- High ethical and business acumen in line with Tsebo’s policies.
- Knowledge of Tsebo SHEQ policies and requirements.
- Knowledge of P2P process, policies and controls.
- Knowledge of Procurement practices.
Qualifications
- Grade 12/Matric or equivalent.
- Tertiary qualification in Procurement or Supply Chain advantageous.
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Duties & Responsibilities
Divisional Procurement Strategic Leadership and Oversight:
- People management and processes in adherence to HR Policies and Procedures.
- Guide, develop and foster a collaborative and high-performance work environment through assigning tasks and ensuring efficient workflow within the Procurement team.
- Collaborate with internal stakeholders to understand their procurement needs and align procurement strategies accordingly.
- Build effective communication channels, facilitate cross-functional collaboration and ensure procurement activities meet business goals.
- Remain updated on industry best practices, emerging technologies, and market trends.
- Explore opportunities for process optimisation, automation and supplier relationship enhancement to achieve greater efficiency and effectiveness.
- Identify opportunities and ensure ESG (Environment, Social and Governance) outcomes within the division.
- Lead, represent and be the single point of contact internally within the division, across The Group and externally.
- Set, deliver, monitor and report targets, KPI’s, performance and trends.
- Make data-driven recommendations for Cost Base and e-Procurement improvement.
- Monitor and improve on Preferential Procurement targets.
- Ensure alignment with Group Procurement Policy and develop, constantly improve and ensure compliance with Divisional Procurement Policy and Procedures.
- Develop, track and report Budgets and Forecasts.
- Perform any reasonable action or outcome requested by Management.
Divisional Procurement to meet Business Goals:
- Develop, comply with and constantly improve all aspects of Group and Divisional Procurement Policy and Procedures.
- Deliver a compliant, onboarded and regionalised Sub-contractor database to enable divisional goals and service offerings.
- Enforce Sub-contractor e-Procurement compliance and iIdentify and implement e-Procurement improvements.
- Deliver Preferential Procurement targets for the division, The Group and divisional contracts.
- Support and enable Up-sell, Cross-Sell, New Sale, Down-sell and Exit Procurement outcomes.
- Drive and deliver Vision 25 Strategic and BAU Initiatives related to Procurement.
- Identify, implement and deliver Cost Base and Cash Generation improvements.
- Develop, implement, monitor, refresh and constantly improve Procurement Strategies and Strategic Sourcing Plans.
- Establish cross functional category teams using strategic sourcing principles to ensure the development and implementation of sourcing strategies for key categories.
- Screen and on-board competent and compliant sub-contractors and ensure on-going compliance.
- Establish and maintain strong relationships with key sub-contractors aligned to business goals.
- Draft and administer strategic procurement tenders, quotations and contracts.
- Source, select and evaluate sub-contractors.
- Negotiate with sub-contractors to achieve divisional goals and objectives.
- Monitor sub-contractor performance to ensure quality, reliability and competitive pricing.
- Oversee the lifecycle of sub-contractor agreements, from drafting to execution and renewal ensuring favourable terms.
- Pro-actively identify and mitigate procurement risks ensuring compliance with Policy, legal and regulatory requirements.
- Develop contingency plans to address potential disruptions in the supply chain
Skills and Competencies
Skills
- High degree of market insight and strategic orientation.
- e-Procurement systems expertise.
- Expert Microsoft Office suite, specifically Excel, Powerpoint and Word.
- Strong analytical skills to collect and interpret data with attention to detail especially data accuracy.
- Strong financial modelling and insight driven analytics skills to guide procurement strategies.
- Expert negotiation skills and the ability to influence, persuade and empathise.
Competencies
- Team Leadership
- Procurement Strategies
- Strategic Sourcing
- Category Management
- Preferential Procurement principles
- Sub-contractor compliance, onboarding, sourcing, selection and evaluation, negotiation and performance management.
- Procure to Pay risk identification and mitigation
- ESG (Environment, Social, Governance) in the Procurement context
Qualifications
- BSc or Procurement / Supply Chain degree equivalent
- Minimum 5+ years leading a Procurement function supporting multiple business units and service offerings.
- Demonstratable track record of strategic sourcing, category management, leading negotiations and cost leadership.
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Duties & Responsibilities
Divisional Procurement to meet Business Goals:
- Guide, develop and foster a collaborative and high-performance work environment amongst colleagues.
- Collaborate with internal stakeholders to understand their procurement needs and align procurement strategies accordingly.
- Remain updated on industry best practices, emerging technologies, and market trends.
- Report against set targets and KPI’s.
- Identify and deliver on ESG (Environment, Social and Governance) outcomes within Categories.
- Support and enable Up-sell, Cross-Sell, New Sale, Down-sell and Exit Procurement outcomes.
- Drive and deliver Vision 25 Strategic and BAU Initiatives related to Procurement including Cost Base and Cash Generation improvements.
- Make data-driven recommendations for Cost Base and e-Procurement improvement.
- Monitor and improve on Preferential Procurement targets.
- Ensure Procurement activities comply with Group and Divisional Procurement Policy and Procedures.
- Deliver a compliant, onboarded and regionalised Sub-contractor database to enable divisional goals and service offerings.
- Create and maintain relevant item master data to ensure efficient e-Procurement processing.
- Enforce Sub-contractor e-Procurement compliance and identify and implement e-Procurement improvements.
- Develop, implement, monitor, refresh and constantly improve key category Strategic Sourcing Plans.
- Establish cross functional category teams using strategic sourcing principles to ensure the development and implementation of sourcing strategies for key categories.
- Establish and maintain strong relationships with key sub-contractors aligned to business goals.
- Draft and administer procurement tenders, quotations and contracts.
- Source, select and evaluate sub-contractors.
- Negotiate with sub-contractors to achieve divisional goals and objectives.
- Monitor sub-contractor performance to ensure quality, reliability and competitive pricing.
- Oversee the lifecycle of sub-contractor agreements, from drafting to execution and renewal ensuring favourable terms.
- Pro-actively identify and mitigate procurement risks ensuring compliance with Policy, legal and regulatory requirements.
- Develop contingency plans to address potential disruptions in the supply chain.
- Perform any reasonable action or outcome requested by Management.
Skills and Competencies
Skills
- Attention to detail especially data accuracy
- Data analytics and ability to interpret via insights
- Financial modelling
- Expert negotiation skills, including the ability to influence, persuade and empathise
- Expert market knowledge and insight of the Facilities, Energy, Engineering, Design & Construct Services industry, the equipment, materials and supplies used and the associated Commercial impacts
- Expert user of MS Office Excel, Word and Powerpoint
Competencies
- Strategic Sourcing
- Category Management
- Tender development and evaluation
- Preferential Procurement principles
- Sub-contractor sourcing, selection and evaluation
- Sub-contractor performance and relationship management
- Sub-contractor negotiation (including price, rate cards, quality and Service Level Agreements)
- Sub-contractor compliance, screening and onboarding
Qualifications
- Minimum Procurement or Supply Chain diploma
- Degree an advantage
- Minimum of 5+ years Procurement or Supply Chain Management experience in a low margin, high labour and very distributed organisation.
- Demonstratable track record of strategic sourcing, category management, leading negotiations and cost leadership.
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Duties & Responsibilities
- To provide effective leadership to catering manager and their team of catering staff
- To ensure the company image is projected through excellent client relationships, quality of service, product and productivity
- Develop medium and long-term strategies to grow the business in conjunction with the operations manager
- Comply with the divisions budgetary requirements within the financial guidelines
- Understand and maintain all financial aspects of the business – budgeting, forecasting
- Understand and implement company standards, policies and procedures in line with legislation
- To work and operate in a stressful environment and perform well under pressure
- Ensure quality control is in accordance with the company standards
- Oversee cash management (control of debtors, stock checks and cash checks etc)
- Effect profit growth in all areas of responsibility
- Meeting agreed deadlines with regards to submission of forecasts, profit and loss’s etc
- Human resources management (including I.R., training and development) and performance management
- Operational standards – Maintain and improve on operational standards as agreed
- Meeting all quality / star grading standards within the areas of responsibility, as per Tsebo Grading checklist and KRAs within the Performance Management Scheme
- Ensure smooth running of Biometrics system
- May be required to assist with any other duties that may be outside scope of responsibility
- Strong banqueting/function background & handling of VIP guests
- Understand back of house and kitchen brigade
Skills and Competencies
- Sound business acumen
- Excellent client relations
- Experience in upmarket functions and events management
- Experience in high quality mass production
- Previous experience in the food service industry essential
- Operational Standards: Performance management, financial analysis, computer proficiency & human resources
- Mymarket and Menutec proficiency
- Entrepreneurial skills: Strategic management, Outcome focus & productivity
- Interpersonal Skills: Client/customer interface, managing group process, communication skills (verbal and written) & organizational skills
- Strong presentation skills
- Flexibility with respect to working hours
- Ability to build and maintain a motivated team in a dynamic environment
- Innovative approach to streamlining systems
- Good Understanding of HACCP/Health and safety as they will form part of the BP HS&E forum
- Food Background
Qualifications
- 5-6 years previous experience within a high-end / fine dining establishment.
- A minimum of 4 years project management experience in catering.
- National Senior Certificate (Matric) and relevant qualification relating to Hospitality Management
- Computer literacy MS Excel and MS Word
- Financial acumen
- Drivers licence & own vehicle
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Duties & Responsibilities
Compliantsub-contractor database
- All new sub-contractor adoptions are processed according to current policy and process and all sub-contractors are screened and adopted accordingly.
- Ensure compliant and complete document management.
- Continuously update sub-contractor compliance documentation.
Customer focus
- Customer (divisional or client) deadlines and turnaround times for various processes are met and exceeded where possible.
Strategic Sourcing and Category Management administrative support
- Provide administrative support to team members
- Conduct market research and source sub-contractors for consideration.
- Obtain quotations, complete comparisons and provide Managers with relevant proposals.
- Draft supplier agreements and supporting documentation.
- Assist with tender drafting and administration.
- Conduct spend analysis.
- Respond timeously and efficiently to all reasonable requests by Managers.
- Ensure all documentation is checked for completeness and filed accurately per current requirements and on current systems or databases.
Account query resolution
- Liaise with Operational site and Finance teams and sub-contractors to ensure account queries are attended to efficiently and timeously.
Compliance to all policies and processes
- Practice efficient, Policy compliant and ethical procurement practices at all times
e-Procurement Systems administration
- Manage general workflow process via current e-Procurement systems
- Maintain and update supplier details on systems as instructed by Managers and as per current Policy and process.
- Create and maintain item masters on the e-Procurement platform(s)
- Actively manage Trade Agreements and Vendor Master Data on e-Procurement systems and databases.
- Attend to internal queries, troubleshoot and resolve issues relating to systems integrity.
- Fulfil and action reasonable requests by Management within the scope of the position.
- Ensure that all statutory procurement policies and procedures are being strictly adhered to while working towards improving systems and processes.
Skills and Competencies
Skills
- Proficient user of MS Office Excel and Word
- Strong analytical and numerical skills to collect and interpret data
- Good communication skills
- Knowledge of e-Procurement systems
- “Procure to Pay” process knowledge as relates to Procurement through to Finance
- Working knowledge of Procurement compliance and risk factors
Competencies
- Exceptional attention to detail
- Strong numeracy skills
- Basic negotiation skills
- Strong planning, prioritising, organising and time management skills with the ability to multi-task effectively
- Ability to work independently as well as within a team to meet a singular goal or deadline
- Database management
- Ability to communicate effectively at all levels with management and sub-contractors
- Cost conscious
Qualifications
- Minimum Grade 12
- Procurement or Supply Chain Qualification an advantage
- Previous experience in a similar role .Working knowledge of Strategic Sourcing, and Category Management principles.
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Duties & Responsibilities
- Take full responsibility and management of the unit
- Need to be able to work in a demanding environment.
- Setting and management of service delivery standards
- Lead, motivate, train and develop a team of staff
- Implement and maintain operational controls in line within budgetary requirements
- Ensure quality of food preparation, presentation and service is up to standard by meeting all quality star grading standards in all areas of responsibility as per grading checklist
- Ensure all policies and procedures are complied with
- Daily HR and IR issues (including training, development & performance management)
- Analyse and pre-empt client needs and possible complaints
- Take responsibility for all functions by organising, preparing & co-ordinating.
- Management of all administration, finances, debtors, budgets, etc.
- Process paperwork and compile & understand weekly & monthly P & L
- Relationship building with the client and customers on a daily basis (essential)
- Must be able to work long hours and over weekends should there be a need
- Stay abreast of latest food trends and best practices
Skills and Competencies
- Strong judgement and problem solving skills
- Excellent people skills
- Strong interpersonal and communicative skills (verbal and written)
- Flexibility with regards to working hours
- Attention to detail
- Client service orientated
- Business management principles
- Fully computer literate
- Excellent food skills
Qualifications
- Matric
- Relevant Degree/Diploma or Certificate
- Own motorvehicle
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Duties & Responsibilities
- To ensure that the Company & Statutory regulations regarding cleanliness & hygiene are complied with within all tasks undertaken.
- To ensure that the quality standards of both customer service and operating processes, health and safety standards and food standards are met.
- Assists in the preparation of meals, especially salads and desserts. Places entrees, salads, desserts and other food on the serving line.
- Keeps the serving line well-stocked and clean. May assist in training new employees. Stores and records food leftovers.
- Keeps canteen tables, kitchen and other areas clean and orderly.
- To ensure that customer expectations are met within the provisions of the contract.
- To ensure a high level of customer service within the area of responsibility.
- Where applicable, to ensure that stock in the designated area of responsibility is counted and signed over to the correct staff on the following shift.
- To carry out any reasonable request by management.
- To report and where possible take action when faced with customer and client complaints or compliments.
- To attend meetings and training courses as may be necessary. Performs related work as assigned.
Skills and Competencies
- Must enjoy practical and methodical work
- Be honest and reliable Have good hand-eye coordination
- Be able to work quickly and safely
- Have good personal hygiene
- Be free from skin allergies to foods and detergents
- Have good communication skills
- Must be able to work as part of a team
- Be able to bend, stand and lift.
Qualifications
- Must have completed at least a matric / senior certificate.
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Duties & Responsibilities
- Prepare monthly cash projections
- Prepare monthly management accounts for FM review
- Completion of the monthly balance sheet reconciliation files
- Process and allocated monthly intercompany invoices
- Balance and confirm with counterpart all intercompany accounts
- Ensure accurate sundry vendor accounting
- Maintain debtor age analysis for the division .Oversee all monthly administrative operations to ensure accurate data processing
- Maintain the financial records of the business unit – included journal entries, ledger accounts
- Monitoring monthly deadlines
- Ensure compliance to company processes, policies and procedures
- Support and maintain financial systems
- Support Regional Director and Operations Managers through business partnering
- Ad hoc task in support of management
- Review and sign-off EFT requisitions
- To ensure accurate, valid and complete management accounting and other reports within stipulated deadlines
- Liaising with internal & external auditors
- Manage staff workload to ensure a high-performance environment while maintaining positive staff morale
- Improvement of financial systems and processes ongoing as the business requirements change and grow
Skills and Competencies
- Excel and numeracy competency – above average
- Ability to complete reconciliations
- Extensive Accounts Payable management
- Excellent customer relations skills
- Ability to communicate with all levels of management
- Accuracy
- Ability to work under own and company deadlines
- Ability to plan, organise and control own work effort
- Must have initiative, and problem solving skills
- Must be service oriented
- Be able to work independently as well as within a team
- Must be punctual and reliable Big picture thinking with a high tolerance to stress
- Ability to ensure clear communication channels Strong process orientation about financial discipline
Qualifications
- Matric
- Accounting Diploma
- Strong Accounting principles
- Accounting / Finance Degree would be an advantage
- Minimum 3 years in a similar position
- Computer literacy (Accounting Packages, MS Word, Excel, MS Outlook, Dynamics 365)
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Duties & Responsibilities
- Take full responsibility and management of the unit
- Need to be able to work in a demanding environment.
- Setting and management of service delivery standards
- Lead, motivate, train and develop a team of staff
- Implement and maintain operational controls in line within budgetary requirements
- Ensure quality of food preparation, presentation and service is up to standard by meeting all quality star grading standards in all areas of responsibility as per grading checklist
- Ensure all policies and procedures are complied with
- Daily HR and IR issues (including training, development & performance management)
- Analyse and pre-empt client needs and possible complaints
- Take responsibility for all functions by organising, preparing & co-ordinating.
- Management of all administration, finances, debtors, budgets, etc.
- Process paperwork and compile & understand weekly & monthly P & L
- Relationship building with the client and customers on a daily basis (essential)
- Should have previous experience working in a retirement village
- Must be able to work long hours and over weekends should there be a need
- Stay abreast of latest food trends and best practices
Skills and Competencies
- Strong judgement and problem solving skills
- Excellent people skills
- Strong interpersonal and communicative skills (verbal and written)
- Flexibility with regards to working hours
- Attention to detail
- Client service orientated
- Business management principles
- Fully computer literate
- Excellent food skills
Qualifications
- Matric
- Relevant Degree/Diploma or Certificate
- Own motorvehicle
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Duties & Responsibilities
- All menus are constantly updated, paying special attention to seasonal availability.
- Ensure that all menus are correctly calculated to ensure maximum gross profit.
- All staff are constantly trained to effect good portion control and pleasing presentation of dishes.
- Sufficient stocks of all materials are being kept and stored under the correct conditions.
- To liaise with management daily regarding special requirements, exec functions, etc.
- Ensure that all statutory hygiene requirements are diligently followed.
- Maintenance problems are promptly reported.
- Attendance registers are kept daily and that any absenteeism is reported to management without delay.
- All documents to be passed to management immediately for processing.
- Staff are dressed correctly to satisfy statutory requirements as well as enhancing the image of the establishment.
- Constantly update your knowledge and skills for the good of the establishment.
- Assist with regular stocktakes as and when required.
- All aspects of purchasing, food preparation & presentation.
- Menu design, planning & implementation.
- Extraordinary cooking skills (creativity and new ideas/Chef tables & cooking demos).
- Ensure that all equipment/stock/uniforms under chef’s control are managed and kept secure.
- Take ownership of the kitchen and responsibility for overall management when needed.
- Keep up to date on modern cuisine trends and willing to try new things.
- Human resources management /efficiently manage a team of staff.
- Combine a full service upmarket catering experience alongside a fresh and unique takeaway offering.
- Monitor and manage a cost effective production process reflecting best practices.
- Ensure a consistent food and beverage COS in all outlets are maintained and in line with agreed upon benchmark targets.
- Monitor and manage hygiene standard and status in all kitchens - 90% external audit.
- Maintain & manage daily costings, tie backs and sales controls.
- Attend & chair internal meetings as well as client meetings as directed /required.
- Ensure the compliance of Company to Health and Safety standards
- Promote and ensure a safe working environment to guests and staff.
- Familiarise yourself and comply with existing procedures to ensure consistency.
- Maintain all Fedics GMP’s, QA documents & best practices.
- Monitor and manage a cost effective production process.
- Responsible for Gross Profits on all food items.
- Controls such as weekly stock takes/stock rotation /par stock levels to be maintained.
- Portion control /Reduce Pilferage/Losses /Batch cooking system in place.
- Attend Fedics nominated courses for personal development and growth.
- Stay abreast with food trends as well as best practices.
- May be required to assist with any other duties that may be outside scope of responsibility
Skills and Competencies
- Interpersonal skills
- Communication skills: verbal/written
- Customer centric
- Commitment and excellence
- Initiative
- Organising/planning skills
- Productivity driven
- Cost awareness
- Computer literacy
- Business acumen
Qualifications
- Matric /Grade 12
- Tertiary qualification an advantage
go to method of application »
Duties & Responsibilities
- Take full responsibility and management of the unit
- Need to be able to work in a demanding environment.
- Setting and management of service delivery standards
- Lead, motivate, train and develop a team of staff
- Implement and maintain operational controls in line within budgetary requirements
- Ensure quality of food preparation, presentation and service is up to standard by meeting all quality star grading standards in all areas of responsibility as per grading checklist
- Ensure all policies and procedures are complied with
- Daily HR and IR issues (including training, development & performance management)
- Analyse and pre-empt client needs and possible complaints
- Take responsibility for all functions by organising, preparing & co-ordinating.
- Management of all administration, finances, debtors, budgets, etc.
- Process paperwork and compile & understand weekly & monthly P & L
- Relationship building with the client and customers on a daily basis (essential)
- Should have previous experience working in a retirement village
- Must be able to work long hours and over weekends should there be a need
- Stay abreast of latest food trends and best practices
Skills and Competencies
- Strong judgement and problem solving skills
- Excellent people skills
- Strong interpersonal and communicative skills (verbal and written)
- Flexibility with regards to working hours
- Attention to detail
- Client service orientated
- Business management principles
- Fully computer literate
- Excellent food skills
Qualifications
- Matric
- Relevant Degree/Diploma or Certificate
- Own motorvehicle
Method of Application
Use the link(s) below to apply on company website.
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Gmail
Yahoomail