Careers at Aspen Pharma Group

Role Purpose:

• To deliver a comprehensive HR business partnering service by supporting line management across operational HR, labour relations, talent, performance management, workforce planning, and people governance, while ensuring compliance with South African labour legislation, collective agreements, and internal policies.

Requirements
Key Responsibilities:

Operational HR & Employee Relations

• Provide end‑to‑end HR support across the employee lifecycle.
• Act as the first point of contact for line managers on HR‑related matters.
• Manage disciplinary, grievance, misconduct, incapacity, and poor performance processes end‑to‑end.
• Ensure consistent application of HR policies, procedures, and disciplinary codes.
• Facilitate effective relationships between line management, employees, and shop stewards.

Labour Relations (Unionized Environment)

• Support labour relations processes within a unionized manufacturing environment.
• Liaise with shop stewards and union representatives in collaboration with HR leadership.
• Prepare for and attend disciplinary hearings, grievances, and consultations.
• Advise management on fair labour practices aligned to the LRA, BCEA, EEA, and relevant collective agreements.

Absenteeism, Incapacity & Attendance Management

• Monitor, analyze, and report on attendance and absenteeism trends.
• Support line managers with attendance counselling and corrective action.
• Manage ill‑health, medical incapacity, and related processes in line with legislation.
• Ensure accurate documentation and legal compliance at all times.

Talent Acquisition & Workforce Planning

• Support and drive recruitment activities in line with business needs, EE targets, budgets, and SOPs.
• Partner with the business to identify critical roles and skills requirements.
• Contribute to workforce planning and talent pipeline development.

Performance, Talent & Development Management

• Coach and support line managers on performance management tools and processes.
• Ensure KPAs and KPIs are in place for all employees.
• Drive completion of bi‑annual performance reviews.
• Support actions to address poor performance where required.
• Contribute to succession planning, retention, and development initiatives.

Employee Engagement, Wellness & Communication

• Support and facilitate employee engagement initiatives.
• Coordinate and promote wellness and EAP programmes.
• Contribute to internal employee communications, including newsletters and HR initiatives.
• Support change management initiatives through clear and consistent communication.

HR Governance, Reporting & Compliance

• Provide HR data and reports on a weekly and monthly basis.
• Maintain HR data integrity, records, organograms, and job profiles.
• Coordinate and support internal and external audits.
• Support HR compliance initiatives, reviews, and continuous improvement activities.
• Identify people‑related risks, trends, and improvement opportunities and provide insights to HR leadership.

Leadership, Decision‑Making & Values

• Exercise sound judgement in policy interpretation and people decisions.
• Operate with high levels of integrity, confidentiality, and professionalism.
• Take initiative in resolving complex people matters, escalating where required.
• Contribute to continuous improvement initiatives within the HR environment.
• Model ethical leadership and organizational citizenship behaviours.

Qualifications & Experience

Qualifications

• National Diploma or Degree in Human Resources Management, Industrial Psychology, or related field
• Postgraduate HR / Industrial Relations qualification advantageous
• Recognition of Prior Learning (RPL) will be considered

Experience

• 5–7 years’ HR generalist experience
• Minimum 3 years’ experience in a unionized manufacturing or industrial environment
• Strong exposure to disciplinary hearings, grievances, and labour relations

Skills & Competencies

• Solid knowledge of South African labour legislation (LRA, BCEA, EEA)
• Strong advisory, coaching, and influencing skills
• Ability to interpret and implement HR policies, processes, and legislation
• Well‑developed planning, organizing, and problem‑solving skills
• Strong interpersonal and stakeholder management capability
• High attention to detail and ability to work in a fast‑paced environment
• Intermediate Microsoft Word, Excel, PowerPoint, and Outlook skills
   

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OBJECTIVE OF ROLE

• Drive sustainable, profitable growth of the product portfolios/ therapeutic categories with appropriate Strategic direction, brand stewardship and commercial acumen.

 KEY RESPONSIBILITIES

• Market analysis and insight
• Develop portfolio/brand strategy for sustainable business growth and profitability
• Successful implementation and monitor the roll out of the above with the required measurements in place for
• successful outcomes
• Anticipate future trends in disease management and the market environment
• Ability to set sales budgets in Line with the company’s growth ambitions
• Compile and manage advertising budget and spend
• Ability to manage the cross functional networks and channel resources for the portfolio to drive profitable growth with the required and shared accountability to achieve business targets
• Ability to interpret and implement insights drawn from a variety of internal and external data sources as result of the required interactions
• Forecasting accuracy and stock management which entails minimizing write-off costs and returns, monitoring and
• Managing wholesalers’ stock holding and backorders.
• Maintaining portfolio profitability through pricing strategies, profit margins and batch MOQ’s
• Accurately assess market potential by preparing product P&L’s to successfully implement new product launches
• Evaluate Congress attendance and participation to maximize ROI
• Provide creative direction for brand/ portfolios strategies and manage Agency outcomes
• Pipeline management to secure future portfolio assets
• Quality assessments of portfolio/ brand strategy implementation through in field visits

Requirements
EDUCATIONAL REQUIREMENTS

• Matric
• Relevant Marketing/Health Science degree

KNOWLEDGE & EXPERIENCE REQUIREMENTS

• 6+ years’ experience within the pharmaceutical industry
• Must have 2-3 years brand management within the pharmaceutical industry
• Must have 2-3 years previous Sales Representative experience
• Strong Relationships with KOL’s in Respiratory and Allergy experience would be advantageous

SOFT SKILLS AND COMPETENCY REQUIREMENTS

• Commercial acumen
• Analytical skills
• Commercial capability
• Solution orientated
• Project management
• Networking ability
• Innovative way of thinking to secure a competitive advantage
• Interpersonal skills
• Ability to perform under pressure
• Self-starter and self -motivated
• Sense of urgency in resolution of customer queries Prioritizing and planning -
• Verbal and written communication skills
• Aptitude for continuous learning
• Influential and impactful presentation skills
• Adaptability and flexibility in a changing environment
• Innovative way of thinking to secure a competitive advantage

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OBJECTIVE OF ROLE

• To promote and generate sales on key product portfolios to pharmacies on both ethical and generic ranges. In addition to the objective mentioned, the position will also be responsible for building and maintaining strong business relationships with pharmacy decision makers, in order to drive net sales revenue.

KEY RESPONSIBILITIES

• Achieve and exceed set sales targets and market share objectives.
• Effective implementation of sales and marketing strategies.
• Effective management of the regional territory by means of planning, territory analysis, customer targeting and call coverage of identified customer base.
• Establishment of positive relationships (mutual trust and respect) with customers and other stakeholders.
• Manage key customer sales and effective relationship management.
• Providing ongoing customer support.
• Add value to an entrepreneurial climate.
• Effective territory expense management and control.
• Active engagement with team members & piers in order to build an exciting and high-performance team and company culture.

Requirements
EDUCATIONAL REQUIREMENT

• Matric
• Tertiary qualification would be advantageous.

KNOWLEDGE & EXPERIENCE REQUIREMENTS

• 1-2 years’ proven sales track record is essential.
• Previous basket experience/exposure would be an advantage.
• Valid driver’s license and own vehicle.
• Existing relationships with key customers in the territory would be advantageous.
• Product knowledge on both Aspen and competitor products.
• Effective territory management.
• Knowledge of basic financial calculation i.e. Gross Margins, mark-ups.

SOFT SKILLS AND COMPETENCY REQUIREMENTS

• Product knowledge on both Aspen and competitor products.
• Effective territory management.
• Knowledge of basic financial calculation i.e. Gross Margins, mark-ups.
• Analyzing Aspen in house data and external data sources.
• Strong ability to effectively communicate with both internal and external customers.
• Administration skills – ability to comply with the required administration standards associated with this position.
• Ability to work under pressure, to set priorities and to demonstrate time management skills.
• Creativity and flexibility – the ability to work in a changing environment and to adapt to different situations.