Our primary function is to facilitate skills development through learning programs like learnerships, skills programs, internships and other learning programs. We do this by disbursing grants to employers and skills development providers to offer training to employed and unemployed learners. As delegated by the Quality Council for Trades and Occupations (QCT...
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Implementation of Bursary Management and Special Projects Processes on behalf of Services SETA
- Manage the development of policies and procedures for allocation of bursaries and special projects by the SSETA
- Establish and manage processes, frameworks and systems for bursary and special projects management
- Ensure the availability of funding for bursary and special projects allocations
- Manage the identification of employers and stakeholders partaking in bursaries and special projects
- Ensure the establishment of contract management systems for all stakeholders
- Ensure maintenance of student files and database, ensuring data integrity
- Management of payments and debtors
- Ensure administering student and special projects budgets and reimbursements
- Ensure the verification of student documentation
- Liaise with study institutions regarding student accounts and results
- Ensure the resolution of student queries
- Ensure follow up on and the administration of academic progress of bursars
- Monitor compliance to contract requirements and progress of bursary holders and all special projects
Manage the Bursary and Special Projects Service Providers on behalf of Services SETA
- Design and develop service provider management plans
- Set out service provider delivery standards
- Provide technical support to the service providers
- Oversee the allocation of bursaries and special projects by service providers
- Ensure compliance to SSETA requirements by the service providers
- Plan and implement training for service providers when necessary
- Monitor service delivery by the service providers
- Ensure provision of support to the service providers
- Ensure provision of reports by the service providers
- Manage tender application processes when required
Effective Control of Project Costs
- Plan and allocate project resources efficiently
- Control the project’s budget in line with SSETA policies and procedures.
- Monitor compliance to agreed project cost
- Monitor compliance to all SSETA policies and procedures in the section.
- Mitigate all project related risk
- Implement continuous improvement initiatives to ensure efficiencies of all programme
Achievement of Work Plans
- Execute work plans and drive the evidence collection in real time
- Produce reports against the implementation of work plans
- Respond to audit findings with complete evidence, on time
- Implement documented data management practices
- Comply to policies and procedures in the unit
- Record, file and ensure the availability POP information
People management practices for the Unit
- Provide sufficient staff and adequate staffing for the Unit
- Implement people management practices for direct reports
- Assign accountabilities to direct reports
- Monitor and evaluate the performance of direct reports
- Provide capacity building through, training, coaching and development of direct
Requirements
- A National Senior Certificate, at a minimum NQF 4
- Bachelor’s Degree (NQF 7), or equivalent qualification in Project Management, Business Administration, Public Administration or Education or relevant field is required
- At least 5 years’ experience in Bursary or Scholarship Management or Education and Training, of which 3 should have been at management level
- Proven knowledge of project/programme management tools (Microsoft)
- Project Management certification in Prince2, Agile, PMP would be considered advantageous
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Description
PR Strategy Development and Management
- Develop and execute comprehensive PR strategies that align with the organisation's objectives and improve public perception
- Lead content strategy development to maintain brand consistency across channels
- Implement metrics to track the effectiveness of PR strategies and assess their value
- Plan and oversee communication material development
- Adhere to communications policies and procedures
- Direct communication initiatives for Board programmes
- Implement recommendations from media analysis reports
Content Creation and Editorial Oversight
- Oversee all communication to align with brand guidelines and PR objectives
- Drive continuous improvement in communication processes to enhance quality and efficiency
- Research, write, edit and update content across platforms (print, digital, and internal communication)
- Provide copy writing and proofreading services to project a professional image and maintain consistent tone across all organisational communications
Media Relations and Crisis Management
- Build and nurture strong relationships with key media contacts, identifying opportunities for positive coverage
- Develop and maintain a media contact database, tracking engagement and media reach
- Prepare and distribute press releases, media kits, and briefing materials for media interactions
- Coordinate media interviews, preparing spokespeople with key messages and talking points
- Monitor media coverage daily, identifying risks or trends that may impact the organisation
- Conduct regular publicity risk assessments, identifying areas where negative press could arise
- Develop crisis management strategies, including rapid response plans and internal communication protocols
- Coordinate with internal teams to gather accurate information during crises, ensuring timely, transparent, and accurate media responses
- Draft crisis communication statements and talking points, adapting messaging for different stakeholders
- Conduct post-crisis evaluations to analyse responses and implement improvements
Content Optimisation for SEO and User Engagement
- Develop and implement a content optimisation strategy to enhance SEO across all digital platforms, ensuring alignment with audience engagement goals
- Conduct regular SEO audits of digital content to identify areas for improvement in search rankings, including keyword analysis and content updates
- Manage the integration of SEO best practices into content creation workflows, providing guidelines and training to the content team
- Analyse user engagement metrics (e.g., page views, click-through rates, and time on page) and adapt content strategies based on insights
- Establish internal communication channels, including plasma screens, desk planners, and calendars, to deliver timely updates and key information across the organisation
- Oversee the design and content updates for internal communication tools, ensuring they are visually engaging and informative
- Collaborate with digital and analytics teams to implement A/B testing and optimise content formats for maximum user interaction
- Review and assess new digital tools and platforms for content distribution to enhance visibility and engagement
- Provide regular performance reports on SEO and engagement metrics, sharing insights and recommendations with senior management to inform decision-making
- Lead initiatives to enhance cross-platform user experiences, ensuring seamless integration between digital and physical communication channels for consistent messaging
Team Leadership and Development
- Establish clear performance objectives and indicators for each team member, aligning them with organisational goals and PR strategies
- Conduct regular one-on-one meetings and team check-ins to discuss progress, address challenges and provide constructive feedback
- Develop individual development plans, offering targeted professional development opportunities through training, workshops and conferences
- Implement a coaching programme within the team to foster skill-sharing, collaboration and knowledge transfer
- Conduct performance reviews, setting measurable goals and providing actionable feedback to drive continuous improvement
- Promote accountability and ownership by assigning team members specific projects with clear timelines and deliverables
- Monitor workload distribution to prevent burnout, reallocating tasks or adjusting priorities as necessary
- Recognise and celebrate achievements, both individual and team, to motivate and retain high-performing employees
- Stay updated on industry trends and best practices, sharing insights with the team to encourage continuous learning and adaptability
Campaign Analytics and Reporting
- Track and analyse PR campaigns, providing actionable insights
- Conduct market and performance analyses
- Develop and manage an archiving system for Services SETA content, including speeches, videos, publications, media releases, articles, photos, and presentations
Reporting
- Draft, consolidate, and verify weekly, monthly, and quarterly departmental reports
- Meet all departmental reporting requirements
Effective Control of Project Costs
- Plan and execute projects within the allocated budget
- Monitor project budgets in compliance with Services SETA policies
- Address project-related risks and implement cost-saving initiatives for programme efficiencies
Achievement of Work Plans
- Implement work plans and manage real-time evidence collection
- Produce reports on work plan implementation
- Respond to audit findings with complete and timely evidence
- Use documented data management practices, ensuring compliance with unit policies and filing POP information
People management practices for the Unit
- Provide sufficient staff and adequate staffing for the Unit
- Implement people management practices for direct reports
- Assign and manage tasks to direct reports
- Monitor and evaluate the performance of direct reports
- Manage attendance and leave for direct reports
- Provide capacity building through, training, coaching and development of direct reports
- Communicate organisational and performance information to the team
- Build, motivate and support employees as part of the team
Requirements
- National Senior Certificate, at a minimum NQF 4
- Bachelor’s degree (NQF 7) in Communications, Journalism, Public Relations, or Marketing
- 5 years of experience in PR or Content management, of which 3 years must be in a management or team lead role
- Familiarity with media relations, SEO, and digital content management
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Description
Mandatory grants management
- Administration of unfunded mandatory grants
- Ensure payment of grants by external parties
- Verification of supporting documentation against mandatory submission
Financial Reporting
- Compilation of statutory reports
- Compilation of quarterly and annual reports
Internal Controls and Risk Management
- Continuous improvement of financial policies and practices
- Monitoring of progress on the implementation of Auditor General’s recommendations
- Reduction in overall audit findings
- Efficient document management
Achievement and Management of the Unit’s Work Plans
- Contribute to the development of the APP and SP
- Develop work plans for the Unit
- Ensure that work plans are aligned to the APP and S
- Manage compliance to reporting templates and framework
- Provide monthly reports
- Manage budget for the Unit
- Implement risk management strategies in the Unit
- Manage compliance to policies and procedures of the Unit
People management practices for the Unit
- Provide sufficient staff and adequate staffing for the Unit
- Implement people management practices for direct reports
- Assign accountabilities to direct reports
- Monitor and evaluate the performance of direct reports
- Provide capacity building through, training, coaching and development of direct
Requirements
- National Senior Certificate, at a minimum NQF 4
- Bachelor’s Degree (NQF 7), or equivalent qualification in Financial Management, Public Administration, Business Management or relevant fields required
- 5 years working experience of which 3 must be in a managerial position
- Minimum 2 years’ experience in a specialist role
- Proven knowledge of mandatory grants
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Description
Provision of Office Management and Personal Assistant Services to the Executive Manager and the Operations Division
- Plan and determine required number of meetings, logistics, attendees, etc
- Produce documents, briefing papers, reports and presentations, etc as requested by Executive Manager
- Plan, coordinate and ensures the Executive Manager's schedule is followed and respected
- Ensure that the Executive Manager’s diary is up to date and efficiently managed as changes occur, or new meetings are scheduled
- Request necessary data from managers within the Operations department so that reports can be compiled
- Attend to phone calls, e-mails and messages either through first line response or forwarding as appropriate to members within SSETA
- Process incoming correspondence and action as required, e.g. update diaries, type documentation, distribute / forward information, internal and external queries
- Maintain stakeholder database and ensure that all information is accurate and up to date
- Regularly check stationery supplies to ensure sufficient stock at all times
- Maintain an up to date, orderly and logical filing system that can be easily accessed when absent
Efficient Coordination of Operations Department Meetings
- Schedule meetings as planned or requested
- Ensure that delegates are aware of what they need to prepare in terms of contribution to the meeting
- Provide a bridge for smooth communication between the Operations department and internal departments
- Compile documentation required and distribute in advance to delegates, including agendas
- Arrange logistical requirements and ensure smooth running of the meetings
- Take minutes of meetings and ensure accuracy and timeous distribution
- Analyse meeting requirements, prepare required information and advise the Executive Manager accordingly so that he/she is well prepared
Arrange and manage Events for the Executive Manager
- Arrange functions and events of the Operations department according to requirements upon request by the Executive Manager
- Determine a budget amount for these events
- Send invitations to Executive Manager’s invitees in advance
- Make sure that all hotels, travel and forex arrangements are on track and arranged as requested
Achievement of Work Plans
- Execute work plans and drive the evidence collection in real time
- Produce reports against the implementation of work plans
- Respond to audit findings with complete evidence, on time
- Implement documented data management practices
- Comply with policies and procedures in the unit
- Record, file and ensure the availability of POP information
Requirements
- National Senior Certificate, at a minimum NQF 4
- National Diploma (NQF 6) in Administration, Business Administration or Secretarial qualification, or equivalent qualification
- A minimum of 3 years of experience as a Personal Assistant, with one year experience at an Executive Management level
- Proven knowledge in working with MS Office (Word, Excel, PowerPoint)
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Description
Coordinate and Facilitate the Implementation of Infrastructure Development Projects
- Attend stakeholder meeting and assist with determination of project requirements
- Assist the Specialist in the drafting and issuance of project proposals and preliminary schedules
- Prepare project organization and communication charts
- Chair stakeholder meetings and distribute minutes to all project team members
- Track the progress and quality of work being performed by design disciplines/trades
- Use project scheduling and control tools to monitor projects plans, work hours, budgets and expenditures
- Effectively and accurately communicate relevant project information to stakeholders and project team
- Ensure stakeholder needs are met in a timely and cost-effective manner
- Review field inspection reports from stakeholders throughout the lifecycle of the project
- Issue Contracts, Letters of Intent, Purchase Orders, etc
- Assist the Specialist in the review of Contractor quotations to ensure that only fair and reasonable pricing is recommended for approval
- Track and manage contemplated change notices and change orders in the database
- Prepare substantial completion reports and ensure all required project close out documents are obtained
- Communicate ideas for improving company
- Keep the Senior Manager and Specialist informed about project status and issues that may impact stakeholder relations
Achievement of Work Plans
- Execute work plans and drive the evidence collection in real time
- Produce reports against the implementation of work plans
- Respond to audit findings with complete evidence, on time
- Implement documented data management practices
- Comply to policies and procedures in the unit
- Record, file and ensure the availability POP information
Requirements
- National Senior Certificate, at a minimum NQF 4
- National Diploma (NQF 6) in any of the following built environment qualifications: Architect, Quantity Surveyor, Civil Engineer & Structural Engineer or related field.
- 3 years’ experience in project/programme management, of which 1 should have been in a supervisory role
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Description
Event Planning and Logistics Management
- Develop detailed event plans, including timelines, budgets and logistics for a wide variety of organisational events
- Oversee all production processes and monitor all projects from conceptualization to implementation and manage all production budgets for various events
- Perform research to select appropriate venue for events and identify appropriate target audience for all processes
- Prepare plans for all aspects of events and assist in implementation thereof
- Ensure compliance to all safety regulations and prepare appropriate budget for all events
- Collaborate with project team to implement all activities for events within required timeframe and budgets and perform research on all event location and its facilities
- Design various event proposals for all stakeholder briefings and determine event format
- Obtain approval and prepare project plans for events
- Oversee venue set-up and assist to finalize all logistics for events
- Supervise venues, entertainment, equipment and suppliers
Vendor and Stakeholder Management
- Identify and manage relationships with vendors and stakeholders, ensuring services are delivered as per agreement
Budgeting and Cost Management
- Prepare and manage budgets for each event, ensuring cost-effective use of resources
Event Marketing and Promotion
- Coordinate marketing and promotional efforts for events, working closely with the PR and content teams
- Support marketing and communications to determine an efficient marketing procedure for all events
Achievement of Work Plans
- Execute work plans and drive the evidence collection in real time
- Produce reports against the implementation of work plans
- Respond to audit findings with complete evidence, on time
- Implement documented data management practices
- Comply to policies and procedures in the unit
- Record, file and ensure the availability POP information
Requirements
- National Senior Certificate, at a minimum NQF 4
- Diploma (NQF 6) in Events Management, Public Relations, Marketing, or related field
- A minimum of 3 years of experience in event coordination or project management, of which 1 year must be supervisory experience
- Experience in vendor management, budgeting and on-site event logistics
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Description
Monitoring and Evaluation of SSETA’s Programmes
- Coordinate the development and implementation of research impact evaluation frameworks and methodologies to assess the effectiveness and outcomes of programs, projects, or interventions
- Define key performance indicators (KPIs) and measurement criteria to evaluate the success and impact of initiatives
- Design data collection tools, surveys, and interview protocols to gather quantitative and qualitative data on program outcomes and impact
- Collect, analyse, and interpret data using statistical software and qualitative analysis techniques to identify trends, patterns, and insights
- Prepare comprehensive research impact evaluation reports, summaries, and presentations for internal and external stakeholders
- Communicate findings, recommendations, and implications of research impact evaluations to relevant audiences in a clear and accessible manner
- Collaborate with program managers, researchers, and other stakeholders to ensure alignment of research impact evaluation activities with organizational goals and priorities.
- Provide technical assistance and guidance to project teams on research impact evaluation methodologies, data collection, and analysis
- Monitor and evaluate the implementation of recommendations from research impact evaluations to track progress and outcomes over time
- Stay abreast of best practices, emerging trends, and innovations in research impact evaluation methods and approaches
- Build partnerships and collaborate with external organizations, researchers, and experts to enhance the quality and rigor of research impact evaluations
Coordinate M&E Programme Reporting
- Undertake investigations on reporting requirements of SSETA.
- Ensure that reports from relevant sections are received and processed on time
- Conduct benchmark studies to assist in the development of best practice reporting
- Assist in the development and implementation of M&E programme reporting tools
- Provide reports on programme performance against programme objectives
- Document performance on the key indicators that inform measurement criteria
- Maintain a register of M&E programme reports with clear content requirements and deadlines
Achievement of Work Plans
- Execute work plans and drive the evidence collection in real time
- Produce reports against the implementation of work plans
- Respond to audit findings with complete evidence, on time
- Implement documented data management practices
- Comply with policies and procedures in the unit
- Record, file and ensure the availability of POP information
Requirements
- A National Senior Certificate, at a minimum NQF 4
- A National Diploma or equivalent qualification (NQF 6) in Social Sciences, Business Administration, Project Management, Education or related field is required
- 3 years’ experience in designing or implementing organisational-level systems for monitoring and evaluation; and project management, of which 1 year should have been in a supervisory role
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Description
Coordinate Stakeholder Engagements
- Document and process key stakeholders within sector and sub-sector (i.e. Professional Associations, Industry Bodies, etc.)
- Maintain regular communication with the relevant stakeholders
- Coordinate and participate in meetings with stakeholders
- Collect and document stakeholder inputs
- Sort stakeholders into sectors and sub-sectors and verify sector and sub-sector.
- Update and maintain Sector database
- Coordinate and facilitate engagement sessions to identify sector priorities.
- Provide sector research reports for inclusion in the SSP
- Analyse Job and Employment Trends in the sector by looking at vacancy rates as well as replacement rates
- Conduct job and employment trends analysis in the sector through vacancy and replacement rates
Facilitate Sector Analysis Processes
- Monitor and report on the implementation of the Chamber Operational/Work Plan
- Coordinate and facilitate sectoral needs analysis
- Process and support the development of skills plans for each sub-sector
- Provide reports on progress against Chamber operation/work plan
- Conduct assessments of progress against the Chamber Operational/Work Plan
- Coordinate the monitoring and evaluation of efforts in the function
- Compile and produce regular reports as per the requirements
Provide Support to Chamber Governance Structures
- Develop, update and disseminate a calendar for Chamber Committee engagements
- Advise and provide support services to Chamber Committee
- Organise and coordinate all Committee meetings
- Provide assistance with agenda compilation and distribute it accordingly
- Ensure that all Committee members submit agenda items timeously
- Communicate any changes on scheduled meetings to all members
- Coordinate meeting logistics and take minutes of meetings
- Follow up on meeting outcomes, e.g. resolutions, deliverables and actions.
- Facilitate the signing of all documents by the Chamber Committee members
- Ensure the maintenance of Chamber Committees
- Schedule quarterly Chamber Committee meetings
- Support the board secretary on induction of new members
- Update the scare skills list
- Prepare Chamber Committee meetings reports for dissemination to SSETA Board structures
Achievement of Work Plans
- Execute work plans and drive the evidence collection in real time
- Produce reports against the implementation of work plans
- Respond to audit findings with complete evidence, on time
- Implement documented data management practices
- Comply with policies and procedures in the unit
- Record, file and ensure the availability of POP information
Requirements
- National Senior Certificate, at a minimum NQF 4
- Diploma (NQF 6) in Public Administration, Business Management or Business Administration or in related fields
- Minimum of 3 years’ working experience in education or training and development field, of which 1 year must be supervisory experience
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Description
Stakeholder Liaison within the Provincial Office
- Liaise with stakeholders on relevant matters based on the mandate of the Provincial Office
- Coordinate the submission of ATR/WSP by the stakeholders
- Maintain and regularly update a data base of all accredited providers in the Province
- Record and keep details of any stakeholder who makes contact with the Provincial Office
- Record and take minutes during meetings with the stakeholders
- Distribute information on critical and scarce skills to all member SDFs in the Province and report on these interventions
Coordinate the Implementation of SSETA Mandate in the Province
- Disseminate information to the Provincial Office and the Head Office
- Assist in the training and education of stakeholders
- Coordinate the implementation of outreach programmes in the Province
- Support the Provincial Manager/ Senior Officer in the Office in visiting schools, churches, municipalities, communities and be in touch with Counselors as part of educational programme
- Disseminate information to stakeholders about how to access internships, learnerships and discretionary grant funding for special projects and regular projects at the SSETA
- Support the Head Office in implementing its mandate in Province
- Assist entities in the Province in preparation for accreditation
- Assist Head Office staff when conducting monitoring processes
- Compile reports within the set standards and timeframes
Achievement of Work Plans
- Execute work plans and drive the evidence collection in real time
- Produce reports against the implementation of work plans
- Respond to audit findings with complete evidence, on time
- Implement documented data management practices
- Comply to policies and procedures in the unit
- Record, file and ensure the availability POP information
Requirements
- National Senior Certificate, at a minimum NQF 4
- Diploma (NQF 6) in Public Administration, Business Management, or equivalent qualification
- Minimum 2 years’ experience in coordination/liaison position
- In-depth knowledge of skills development legislation, policy, and frameworks
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Description
Performance Data Management
- Align work with SSETA KPIs and ensure reporting functionalities are aligned
- Assist with the collection, validation, and collation of performance data across the SSETA for reporting purposes
- Support the implementation of performance improvement strategies
- Regularly participate in evaluating objectives and plans for continuous improvement
- Assist in maintaining a performance measurement and reporting database
- Support SSETA Divisions and business units in consolidating and preparing performance data
Reporting
- Assist in validating and verifying performance data for reporting
- Ensure consistent adherence to reporting templates
- Support compliance with relevant schedules
- Facilitate the execution of work plans and real-time evidence collection
- Generate reports tracking the implementation of work plans
- Timely response to audit findings with complete evidence
- Support data management practices
Achievement of Work Plans
- Execute work plans and drive the evidence collection in real time
- Produce reports against the implementation of work plans
- Respond to audit findings with complete evidence, on time
- Implement documented data management practices
- Comply to policies and procedures in the unit
- Record, file and ensure the availability POP information
Requirements
- A National Senior Certificate, at a minimum NQF 4
- Diploma (NQF 6) in Business Administration, Business Management, Public Administration or equivalent certification
- Minimum of 2 years’ experience in roles related to performance monitoring, assessment, reporting, or quality assurance
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Description
Availability of Developed Occupational Qualifications and Skills Programmes
- Collaborate with relevant stakeholders for the development of qualifications and learning programmes
- Support the development of qualifications and learning programmes
- Distribute communication to all stakeholders upon the successful development and registration of qualifications with the QCTO/SAQA
- Attend and report on the qualification development working groups agreement to the Manager
- Outline the requirements of implementing a learning programme to employers and the training providers.
- Verify and finalise SAQA qualifications, re-registration, and deregistration etc.
- Provide clear communication and guidance to stakeholders regarding procedures, guidelines, and templates
- Resolve queries related to learning programme development from both providers and employers
- Provide advice on roll-out plans, workplace guides, workplace assessment tools and reports
- Evaluate employer readiness for compliance to SSETA templates and guidelines
- Produce progress reports detailing the status of qualification and learning programme development
- Monitor usage of Services SETA occupational qualifications and produce routine reports
Achievement of Work Plans
- Execute work plans and drive the evidence collection in real time
- Produce reports against the implementation of work plans
- Respond to audit findings with complete evidence, on time
- Implement documented data management practices
- Comply to policies and procedures in the unit
- Record, file and ensure the availability POP information
Requirements
- National Senior Certificate, at a minimum NQF 4
- Diploma or Certificate (NQF level 6) in Administration or Business Administration or Human Resource Development or relevant field
- Minimum of 2 years’ working experience in education or training and development field
- Understanding and knowledge of skills development and national qualifications framework legislation
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General Administrative Support for the Section
- Efficient administration of the Unit
- Take enquiries from internal and external clients
- Maintain records and ensure compliance to policies and procedures
- Render general secretarial work including typing, telephones, diaries, appointments and arranging meetings
- Take minutes of meeting and collate all minutes meetings
- Provide assistance with agenda compilation
- Provide administrative support to the work of the department
- Ensure that changes to scheduled meetings are communicated timeously to all stakeholders
- Independently manage meeting logistics
- Follow up on meeting outcomes
- Distribute relevant information to stakeholders
- Assist with reporting to statutory bodies on the statutory obligations of the business unit
- Capturing of data as per the requirements of the business unit
Support the optimization of the Unit
- Provide day-to-day administrative tasks related to the achievement of work plans in the Unit
- Collate and file indicators for POP in the Unit
- Track and record survey returns
- Populate reports and submitted in time, in the right format, and accurate
Requirements
- National Senior Certificate, at a minimum NQF 4
- National Diploma or equivalent qualification (NQF 6) in Marketing or Public Relations or Communications or related field is required
- 1 year experience in an Administration role or similar capacity
Method of Application
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