Current Jobs at Discovery Limited

Key Purpose

• Successful candidates will work closely with our passionate Snr Developers and System Architects to develop and impart technical training with primary focus on Java technologies. The level of training will range from introductory to advanced. It will include learners from Graduate up to Snr Developers. In parallel to the training activities there will always be at least one technology research topic that will enable organizational technology innovation.
• We require strong trainers who understand and can apply the fundamentals of SOA and microservice architectures, demonstrable understanding of OO principles and methodologies.
• Applicants must be team players with the ability to work with both vertical and horizontal colleagues in formal and informal settings.

Areas of responsibility may include but not limited to

• Develop training materials and prepare for sessions
• Deliver lectures, seminars, practical demonstrations and fieldwork
• Define and mark assignments
• Check and assess work
• Act as a personal tutor to a number of learners
• Supervise learners research
• Taking part in organizational training and continuous professional development
• Carry out administrative tasks such as learners curriculum, schedule, etc…
• Read academic and technology leaders journals
• Write research proposals, papers and other publications
• Attend and contribute to professional conferences and seminars
• Learn continuously on the edge new technologies
• Lead the design and development of one (at a time) complex software engineering project
• Collaborate with senior technical professionals in building new technologies modules
• Provide training reports to Discovery management
• Participate in at least one technical project as a technical lead

Personal Attributes and Skills

• Passionate about upskilling and couching people, technology and development
• Results oriented with the ability to work under pressure and cope with multiple concurrent training activities
• Strong analytical and problem solving skills
• Ability to deal with complexity and migrate between detailed and high level requirements
• Self-starter who takes ownership and accountability, and is able to work with minimal supervision
• Strategic thinker
• Excellent written and verbal communication skills

Education

• Computer Science Master’s Degree (Doctor’s degree advantageous)
• Additional Certification / Degree for Instructional design or related qualification

Programming or Training  Experience with

• Part or full time lecturing / instructing experience for at least 5 years ( 5+ years Java systems development experience advantageous)
• Technologies knowledge: Java version 11 to 21, Spring/Spring Boot 3, Spring AI, Hibernate/JPA experience, Oracle and PL/SQL knowledge (or similar SQL knowledge), Atlassian product stack, GitLab and related technologies (Docker, Kubernetes, Nexus, Harbor, HashiCorp), Monitoring (monitoring (Dynatrace, Prometheus))
• Formal modelling languages (UML, ArchiMate etc.) , modelling tools (Enterprise Architect),
• Methodologies: Agile including Continuous Integration and Test Driven Development
• Advantageous: programming AND training experience

go to method of application »

Key purpose

• The Palliative Nurse will play a key role in the care and co-ordination of Discovery Health members in the palliative stage of care. The Palliative Nurse will be expected to manage patients as defined by the World Health Organisation in their home environment, “Palliative Care is an approach that improves the quality of life of patients and their families facing problems associated with life-threatening illness, through the prevention and relief of suffering, the early identification and impeccable assessment and treatment of pain and other problems, physical, psychosocial and spiritual”.

Key Outputs
The successful applicant will be responsible for but not limited to the following job functions:

Purpose:

• To enhance the quality of life for patients through compassionate, patient-centred, and holistic care.

Key Responsibilities: 

• Deliver comprehensive assessments and facilitate effective pain management.
• Apply knowledge of pain relief principles and monitor for treatment side effects.
• Administer medications, including the use of syringe drivers and IV therapies.
• Manage a range of physical symptoms such as nausea, vomiting, constipation, diarrhoea, cough, dyspnoea, delirium, dementia, and malodorous wounds.
• Provide care during the terminal phase, ensuring comfort and dignity.
• Assess and support psychosocial and spiritual needs of patients and families.
• Empower and guide families throughout the patient’s illness and bereavement process.
• Navigate ethical challenges in end-of-life care with sensitivity and professionalism.
• Collaborate effectively with the multidisciplinary team to coordinate patient care.
• Monitor and evaluate the quality of care provided.
• Deliver hands-on nursing care when required.
• Educate patients and families to support informed decision-making.
• Advocate for care practices that uphold the principles of palliative care.
• Conduct thorough assessments to relieve pain and distressing symptoms, including vital sign monitoring.
• Perform clinical procedures such as injections, syringe driver setup, IV cannulation, and bowel management (manual evacuation, suppositories, enemas).
• Maintain skin integrity through pressure area care and appropriate wound dressings.
• Assist in the organization and management of medication regimens.
• Ensure accurate documentation of care and patient visits.
• Communicate patient needs and concerns within the multidisciplinary team, including doctors and social workers.
• Uphold the philosophy that life is to be affirmed and death is a natural process.
• Provide care that neither hastens nor delays death.
• Integrate psychological and spiritual aspects into patient care.
• Support patients to live as actively and meaningfully as possible until death.

Competencies

• Ability to work independently
• Being able to work effectively within a team as well
• Excellent communication skills with an ability of being able to break bad news constructively
• Resilient and flexible
• Industry knowledge
• Ability to build strong relationships with all stakeholders
• Caring and compassionate
• Professional
• Ability to follow instructions as well as effectively communicating instructions
• Dedicated to the best interest of the patient
• Patient Advocacy
• Conscientious
• Reliable and responsive.

Experience, qualifications, and mandatory requirements

• Bachelor’s Degree/ Diploma in Nursing
• Minimum 5-day Introduction to palliative Care training
• Minimum 6-12 months palliative experience
• Must be registered with HPCSA and practicing
• Computer literate
• Valid driver’s license with own transport

Advantageous

• Specialty in Pain management
• Flexible availability
• Experience in Home Based Care
• Counselling skills

go to method of application »

Job Purpose

• The Security Engineer is responsible for designing and building security solutions for Discovery Bank. The incumbent will develop and integrate security solutions for application systems, projects and applied technologies, also solving for technical problems and challenges that arise. The Security Engineer is also responsible for overseeing and conducting penetration tests within the Discovery Bank environment.

Areas of responsibility may include but not limited to

• Acquiring a detailed understanding of business processes and applications.
• Translating technology and environmental conditions (business, legal and regulatory requirements) into the security design for applications and business processes.
•  Proactively engaging in all stages of the development lifecycle to ensure that solutions are securely designed, built, verified, deployed and maintained.
• Create and implement penetration testing methods, scripts and tools.
• Check for gaps in security that could occur and advise on best practice to minimise risk
• Perform risk and threat modelling as part of security assessments and solution design
• Participate in resolution of incidents in order to engineer requisite solutions.
• Deliver report, papers and track issues to resolution.
• Define, implement and maintain security policy and security standards.
• Evaluate new technologies and processes that enhance security capabilities for the bank.
• Collaborate with colleagues on and provide thought leadership on security topics e.g. authorisation, authentication, encryption, integration solutions, etc.  

Personal Attributes and Skills

• Values driven.
• Facilitation and conflict resolution capabilities, and builds working relationships.
• Problem solving and analytical capabilities.
• Excellent written and verbal communication skills, with the ability to convey technical detail in clear and concise manner.
• Ability to work under time constraints with minimal supervision in an agile environment.
• Looks for ways to optimise and automate solutions and testing in continuous integration/development and deployment environments.
• Willingness to both issue and accept challenges to analytical problems.
• Knowledge of Banking products, processes and systems is an advantage.

Education and Experience

• Bachelor of Science degree in computer/electronic engineering or software programming.
• At least 3-5 years’ experience software development/engineering within banking or financial institutions.
• Experience with popular programming languages and frameworks e.g. Javascript, Node, Java, Spring, .Net, etc.
• Experience with integration protocols and technologies e.g. SOAP, REST, JSON, XML, etc.
• Solid understanding of cloud, virtualisation and containerisation security.
• Solid understanding of modern federated authentication and authorization frameworks e.g. SAML, OIDC, ADFS, OAuth2, etc.
• Working experience with network security and mainstream operating systems e.g. Linux, Windows, etc.
• Working knowledge of data protection best practices (at rest, in flight and in use).
• Experience with encryption protocols, technologies and techniques.
• Experience working with product teams specifying secure application requirements.
• Certifications advantages CISSP, CEH, ISACA CRISC/CISM, CISSP-ISSAP, CISSP-CSSLP, CSK, CCSP, etc.
• Working knowledge of security penetration methods and tools
• Knowledge of SAP security, micro-services & API security is considered an advantage.
• Working knowledge of tools such as log management and log analytics tools e.g. splunk is advantageous.
•  Experience building monitoring dashboards and management reporting is considered advantageous.

go to method of application »

Key Purpose

• The primary function of this role is to effectively and efficiently manage and grow relationships between Discovery Life and all stakeholders i.e. both internal and external clients.  Ensure that quality service is delivered to these Stakeholders.  

Areas of responsibility may include but not limited to

• Implementing and monitoring Large employer groups(Strategic clients)
• Build Broker and Employer relationships
• Collating statical information from the operation team to analyze and formulate discussions with clients on trends and client overview
• Creating Employer engagements/collaborative reports and presentations
• Acquire new installations, broker changes and benefit enhancements packages and present to Brokers and Clients in person to ensure effective understanding of the product and internal administrative processes.
• Formulating process improvements and review from broker and client feedback
• Effective product presentations and enhancements to existing clients.
• Present and communicate pre-renewals and renewals annually to existing clients.
• Query resolution for clients.
• Manage the relationship with internal and external clients/brokers with respect to escalations, queries and complaints.
• Ensure access to web training content.  Train Clients on how to benefit from our web offerings and functionality.
• Build and maintain client relationships through monthly meetings to retain clients.
• Manage the re-broke process to ensure retention of existing clients.
• Managing Complaints and Escalations of clients to ensure high levels of service are adhered to
• Assist with staff development, coaching and training where possible to optimize staff performance i.e. to of product knowledge
• Manage projects
• Analyze processes to identify risks and opportunities for enhancements or innovations to continuously improve business outputs
• Ensuring all risks are mitigated and escalated, this includes the identification of fraudulent activity and non-disclosure
• Providing effective, efficient, and professional service to all our clients, both telephonically and through written correspondence and client visits
• Responding to queries ensuring they are resolved timeously and effectively.
• Client meetings and minutes.

Personal Attributes

The successful candidate must demonstrate the following competencies:

• Self-starter with a high attention to detail and be able to multi-task
• Good at follow through for resolution.
• Exceptional ability to communicate written and orally
• Problem solving and solution focused
• Analytical – interpretation
• Building relationships
• Coping with pressure (deadlines)
• Time-Management and Organizational Skills
• Must be team orientated, willing to assist other team members in the office
• Compassion: will be working with people who are sometimes in dire situations or going through difficult transitions. Must be compassionate to their situation and working with them in a positive way.
• Outstanding customer service skills
• Willing to do client and broker visits

Education and Experience

• NQF Level 6
• Product and process knowledge
• 5 - 7 years Employee benefits experience
• Intermediate/Advanced excel skills
• NQF level 6

go to method of application »

About the role

• We are looking for an exceptional Actuarial Analyst or Actuary: analytical, agile, and energised by solving complex problems that evolve week to week.
• This role is ideal for an actuarial professional early in their career with an entrepreneurial spirit who wants exposure to the frontier of renewable-energy finance, pricing, and risk management.
• The role involves hands-on modelling, deep analytical work, and client-facing exposure. You’ll work closely with Discovery Green’s executive leadership and Head Actuary to design, price, and refine innovative renewable-energy products.

Key Outputs / Job Responsibilities may include but are not limited to:

Product Design & Pricing

• Develop and refine pricing frameworks for renewable-energy products and corporate wheeling agreements. Support new product launches by analysing cost, volatility, and risk profiles.

Energy & Weather Modelling

• Build and maintain models to simulate price evolution, weather volatility, and generation variability across solar and wind assets. Assist in developing long-term scenario models and stress tests for energy production and consumption profiles.

Client & Stakeholder Interaction

• Prepare and deliver client presentations, proposals, and analytical insights. Translate technical modelling outputs into clear commercial narratives for clients, management, and partners.

Risk & Performance Analysis

• Support the monitoring of financial margins, curtailment exposure, and portfolio diversification benefits. Quantify and track sensitivities under different price, demand, and regulatory conditions.

Governance & Reporting

• Assist in preparing reports, presentations, and dashboards for internal governance, board meetings, and investor updates. Support documentation of methodologies and model assumptions for audit and validation. 

Education and Experience

Essential

• BSc/BCom with Honours degree in Actuarial Science, Mathematics, Statistics, or related quantitative field
• 1–3 years’ experience in actuarial, analytical, or quantitative modelling roles
• Progress toward actuarial exams (or equivalent professional development)
• Strong Excel, PowerPoint, and data-presentation skills

 Desirable

• Exposure to stochastic or scenario modelling
• Familiarity with Python, R, or similar analytical tools
• Interest or experience in the energy / renewables / sustainability sectors
• Understanding of project-finance concepts, pricing dynamics, or risk-transfer mechanisms

Skills & Attributes

• Excellent problem-solving, analytical, and numerical reasoning ability
• Curiosity and agility, thrives in a fast-changing environment where priorities evolve weekly
• Strong communication and storytelling skills, able to explain technical findings to non-technical stakeholders
• Ability to work independently, take initiative, and deliver to tight deadlines

What We Offer

• Opportunity to join a pioneering energy business backed by Discovery Limited
• Direct involvement in multi-billion-rand renewable-energy projects and client engagements
• High exposure to senior leadership, investors, and clients, steep learning curve
• A dynamic, entrepreneurial culture where your ideas can shape the future of South Africa’s energy landscape
• Market-competitive remuneration with a special performance-linked incentive scheme
• Strong career-growth trajectory as Discovery Green scales its national renewable-energy portfolio 
   

go to method of application »

Key Purpose of the role

• This Learnership leads to a nationally recognised NC: Wealth Management NQF Level 5 qualification which consists of structured learning components combined with practical/workplace experience in the Financial Services industry. The successful candidates will be responsible for the administration and provision of support services to different business teams.

Areas of responsibility may include but not limited to

• Maintenance of accurate details and statistics related to queries received and resolved.
• Coordination of administration and routing of tasks and queries to correct departments and consultants.
• Manage required mailboxes and respond to queries within the agreed Service Level Agreement (SLA)
• Comprehensive management of queries received
• Log IT request for call retrievals
• Assist with the retrieval of call recordings.
• Identify sales opportunities

Personal Attributes and Skills

• Innovative/ critical thinking/ and problem-solving skills
• Good attention to detail and levels of accuracy
• Sets high standards for quality and quantity and works in a systematic, methodical and orderly manner.
• Time management and planning skills
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Ability to work independently and in a team orientated environment
• Service driven, a sense of urgency and a team player.
• Adapts to changing circumstances and handles criticism well and learns from it.
• Speaks fluently and writes in a well-structured and logical manner.

Education and Experience

Grade 12 is essential.

• Maths (Minimum Level 4 – 50%)
• English (Minimum Level 4 – 50%)
• Maths Literacy (Minimum Level 5 - 60%)
• 2nd language (Minimum Level 4 – 50%)
• May have an incomplete tertiary (financial) qualification (advantage)

Specific Requirements:

• Not be engaged in post Matric studies or formal employment;
• Not have completed any previous Learnership.
• Be between the ages of 18 and 30 years;
• Have effective communication skills in the written & verbal English language;
• Possess basic computer skills mainly MS Excel & MS Outlook
• Only South African candidates by birth will be considered.

go to method of application »

Job Purpose

• To lead and manage high-impact strategic data, digital and technology programs aligned with organizational goals. This role involves conceptualizing, structuring, and executing cross-functional initiatives that drive innovation, operational efficiency, and strategic transformation.

Areas of responsibility may include but not limited to

• Strategic Leadership: Define and execute strategic data, digital and technology initiatives in collaboration with executive leadership. Translate business objectives into actionable program plans.
• Program Oversight: Manage end-to-end delivery of strategic data, digital and technology programs, including planning, execution, monitoring, and reporting.
• Stakeholder Engagement: Build and maintain strong relationships with internal and external stakeholders, including executive sponsors, business units, and external partners.
• Innovation & Change Management: Identify opportunities for data, digital and technology innovation and lead change initiatives across business units.
• Data-Driven Decision Making: Lead data gathering, analysis, and synthesis to inform strategic decisions and program direction.
• Operational Integration: Work closely with technical and operational teams to ensure seamless implementation of strategic initiatives.
• Governance & Compliance: Ensure programs adhere to regulatory, financial, and organizational standards.
• Business Case preparation and validation.
• Executive reporting for programme oversight, progress and impact/benefit realisation.
• Support business and technical teams to execute and implement programmes effectively.
• Driving/implementing product take up and engagement, working in partnership with data and marketing teams, and drive growth to targets
• Work with Product Manager to actively manage all 3rd party relationships that are integrally related to the product
• Lead executive stakeholder engagements internally including portfolio presentations, garnering initiative sponsorship, support and guidance

Education and Experience

• Minimum 8–10 years of experience in high-impact strategic data, digital and technology program management or consulting
• Experience in healthcare, financial services, or technology sectors preferred
• Bachelor’s degree in Business, Strategy, or related field (Honours or Master’s preferred)
• Programme Management qualifications and data, digital and technology experience preferred
• Professional certification in project/program management (e.g., PMP, Prince2) is advantageous
   

go to method of application »

Key Purpose of the role

• The role involves policy and benefit reviews to identify client needs. The Financial Advisor will ensure that clients are always aware of product enhancements that may benefit their existing or new need. The Financial Advisor will always conduct financial needs analysis and or assess risk appetite before recommending changes to their existing product structure and or fund portfolios.

Job Category

• We are looking for a suitably experienced Financial Advisor to become part of our vibrant and dynamic sales team. This individual will consult with existing Discovery Life, Invest and Insure clients to offer them specialist advice on their current products, benefits and or fund selection. This role drives ongoing servicing of existing clients and as such is remunerated on a non-commissionable basis.

Key Responsibilities

Your tasks will typically involve:

• conducting in-depth reviews of clients' financial goals, from risk protection to wealth creation
• conducting a financial needs analysis and preparing proposals best suited to meet individual clients' requirements
• providing clients with information on new and existing products, benefits and services
• designing financial strategies
• assisting clients to make informed decisions
• reviewing and responding to clients changing needs and financial circumstances
• contacting clients with news of new financial products or changes to legislation that may affect their savings and investments
• Review client policies regularly to determine if adjustments are needed because of personal or financial changes

Personal Attributes and skills:

• Strong Customer focus
• Networking skills
• Proactive engagement
• Service orientated mind-set is critical
• Strong Planning and organisational skills

Qualifications and Experience:

Minimum

• Wealth management qualification with at least 120 credits
• RE5 qualification
• At a minimum 2 years’ experience as a Financial Advisor

Beneficial:

• Understanding of Financial Planning
• Knowledge of insurance (short-term, health, risk and investment industry)
   

go to method of application »

Job Purpose 

• Execute and manage dialer strategy for the collections team to ensure campaigns are penetrates efficiently and effectively to meet performance targets and business goals.

Key Performance Areas

• Keep dialer downtime to a minimum and ensure all issues are communicated to IT & management immediately.
• Manage dialer functionality including blended, inbound and outbound campaigns,
• Deliver effective dialing strategies to enhance the success of multiple outbound campaigns.
• Monitoring the team and agent performance through blended/dialer system and maintaining maximum productivity with minimum idle time.
• Hourly performance reporting delivered to the operations teams
• Providing analysis proactive and current to the operation manager and team leaders to help increase performance and productivity across the floor.
• Present, explain and gain support for changes to the dialer strategies or processes based on analysis.
• Analyze data files and best dialing times to keep the operation as productive as possible.
• Constant monitoring of agent activity to ensure maximum productivity is achieved.
• Maintenance of dialer templates and provision of these to the business where necessary.
• Continually analyze campaign and agent performance to identify opportunities to increase contact rates and subsequent sales.
• Meet deadlines for reporting and that the reports are accurate and presented to highest standards.
• Manage stakeholder relationships with onsite and offsite team to ensure dialer is operating optimally

Technical Competencies

• Ability to oversee the dialing strategy framework and provide thorough feedback.
• Ability to provide Industry/best practice insights into dialing and campaign strategy
• Ability to champion challenge dialer practices to optimize penetration and conversion outcomes.
• Technology insights to achieve team objectives
• Good tactical insights into Dialer and Campaign Management frameworks to facilitate operational execution
• Good understanding of productivity and capacity management outcomes
• Excellent verbal and written communication skills
• Stakeholder engagement (internal and external)
• Microsoft office, especially Excel
• Statistics knowledge and ability to comprehend and analyze dialer-output data
• Strong analytical skills required, including an extensive understanding of how to interpret department business needs and translating them into operational requirements.
• Numerically orientated
• Ensure Compliance and Quality Assurance adherence to industry regulations and company policies regarding customer interactions.

Behavioral Competencies

• Business Acumen [ability to make sound decisions]
• Analytical
• Results and deadline driven
• Resilience
• Teamwork
• Collaboration
• Problem solver
• Interpersonal skills
• Self-Starter (can work independently)

Education

• Grade 12
• Relevant Tertiary qualification

Experience

• 3 years’ experience on previous dialer knowledge
• Data analytics (SQL Knowledge is advantageous)
• Proficient in MS Office (Excel – advanced)
• Minimum of 3 years of experience in a call centre environment, with at least 1 year in a dialer management role (Preferred).
• Experience in call centre analysis.
• Ability to compile information and prepare reports that are easily translatable for client delivery
• Basic knowledge of digital marketing tools and platforms (e.g. Genesyscloud, campaign management & Dialer management)

go to method of application »

Job Purpose

• The Credit Management team is responsible for the management and strategy setting of the entire credit life cycle, including acquisitions, account management, collections & modelling and measurement. This necessitates an understanding of financial regulators and the reports they require, as well as analytical capabilities. The regulatory reporting analyst is instrumental in assisting the credit management team in the completion of all the activities mandated by various regulators.

Areas of responsibility may include but are not limited to:

Regulatory reporting

Manage the delivery of regulatory reporting items within the credit risk management space, including:

• SACRRA
• Form39
• Visa
• BA returns

Business reporting

• Run, maintain and automate all daily/weekly/monthly/ad hoc reports via dashboards or other user-friendly methods
• Adhoc reporting including data extraction and analysis.

Internal governance reporting

• Prepare, optimize and automate all reporting for regular internal governance committee meetings
• Maintain, monitor & execute daily, weekly & monthly assurance reports
• Ensure compliance with RADARR principles across all key credit metrics & reporting

Data assets & dashboards

• Support the credit management team to create reusable data assets to enable monitoring, measurement and predictive model development
• Work closely with the Bank’s data warehouse team to ensure these get optimized & automated
• Monitoring, improving & optimizing existing data assets
• Monitoring, improving & optimizing Power BI dashboards as required by business

Personal Attributes and Skills

• A keen interest in all things data – exploration, analytics and creating information from the noise
• Resourceful and tenacious
• Self-motivated
• Focused on driving results
• Detail-oriented
• Organised and process oriented; ability to manage time effectively
• Ability to convey complex data in a concise understandable manner and distil the key messages
• Strong problem-solving skills
• Ability to work effectively across varying levels of management and multi-disciplinary teams
• Strong verbal and written reporting skills
• Quantitative / qualitative analytical skills

Education and Experience

• BSc/BCom Computer Science / Statistics / Applied Maths / Computer Engineering qualification are preferable
• Minimum 2 years’ experience in Regulatory reporting / MI team, preferably within a Credit Risk Space
• Regulatory reporting experience is preferred
• Experience in data warehousing & managing technologies
• Retail banking experience is preferred

Technical skills or knowledge

• Regulatory knowledge in the retail credit space – BA200 return series and relevant directives issued by the Prudential Authority
• Programming capabilities in SAP HANA (SQL) / SAS / MS SQL Server (SQL) / Python
• Creating dashboards & data visualizations in Power BI or similar tools
• Knowledge of SDLC, Unit Testing, Database structures, Technical Change Control
• Technical stack (database platform, data movement and reporting)
• Data modelling
• Data transformation and transfer (ETL)
• Change data capture (CDC)
• Confluence - documentation of data assets and reports

go to method of application »

Key Purpose

• Leading Discovery Life Funeral Sales Team at the relevant branch in order to achieve set sales target.

Areas of responsibility may include but not limited to:

• Lead and manage a Funeral Cover sales channel consisting of financial advisors in order to achieve sales and quality targets.
• Ensuring a professional level of interactions with all stakeholders
• Inductions and leads management, ensuring that campaigns and leads are correctly managed
• MIS Reporting - create and maintain reporting
• Ensure business processes are adhered to, and operational improvements are recommended.
• Ability to proactively manage change.
• To work as a team player within a team environment, participating willingly and providing support and guidance to colleagues at all time
• Adherence to compliance and risk management
• Coach staff to improve performance and behaviours.
• Create an energetic and motivated work environment
• Report any suspected misconduct in line with Discovery values and relevant regulation.

KI responsibilities may include but not limited to

• A KI is responsible for management and oversight of the FSPs activities relating to rendering of financial services, which includes advice and/or intermediary services.
• Must monitor the statutory obligation of the FSP are complied with.
• Must comply with the fit and proper requirements (COB, RE, Qualification, PST and CPD).
• Ensure that representatives are compliant with the fit and proper requirements.
• Representatives complete all required training for their role.
• Review the advice rendered by the representative.
• Monitor on an ongoing basis that the representatives are treating customers fairly.
• Supervise representatives under supervision:
• To ensure that all the required fit and proper requirements are complied with (Qualification and PST),
• where monitoring of representatives under supervision is delegated, the following should be done:
• record the process of delegation and the reporting frequency monitoring done.
• Instil a culture of treating customers fairly in all aspects of the business.
• Ensure that there are business processes and operational ability.

Competencies

• Ability to engage Union representatives.
• Logical, analytical problem-solving ability.
• Excellent interpersonal skills.
• Excellent verbal and written communication skills.
• Ability to work independently.
• Ability to take accountability, responsibility and ownership.
• Able to take initiative and exercise sound judgment and decision making.
• Ability to work in a highly pressurized, target oriented environment.
• Ability to deal positively with change and uncertainty.
• Strong business acumen.
• Strong sales and persuasive skills.
• Strong quality orientation.
• Good organizational skills.
• Proactive, self-motivated.
• Able to identify, nurture and develop talent.
• Customer oriented.
• Ability to meet deadlines timeously.
• Ensure ethical business activities and maintain transparency of branch dealings.

Qualification and Skills 

• Matric (Grade 12)
• 3 – 4 years sales management experience in a target driven in/outbound sales.
• Competent in MS office
• A FAIS Recognized qualification: NQF Level 5
• RE5 and RE1Qaulification compulsory
• 1- 2 years leadership experience (Advantegous)
• Life Product knowledge (Advantegous)

go to method of application »

Job Purpose

• A claims administrator, captures and registers a claim on client submission. The claims administrator with evaluate the validity of the claim and the verification of documents submitted with the claim. Key responsibilities include query and complaints handling and resolution, ensuring accurate and timely processing of claims related to death, disability, retrenchment as per the policy.

Areas of responsibility may include but are not limited to 

• Managing the process of registering new customer claims
• Reviewing registered claims to assess validity against policy terms and to ensure accuracy and minimise error rates
• Validating and verifying claim information and client data to ensure accuracy
• Assessing claims in the agreed turnaround times
• Monitor the progress of claims and provide regular feedback to clients
• Flag suspicious or potentially fraudulent claims for further investigation
• Assist in compiling claims related reports and analysis for management
• Uphold service levels agreements to maintain operational excellence
• Communicating with clients and other stakeholders during the claims process
• Contribute to process improvements and ensure best practices are followed
• Update and maintain records
• Liaising with key stakeholders
• Policy verification
• Query and complaint resolution
• Manage client communication
• Accurate data capturing and verification of information during the claims capture and submission

Personal Attributes and Skills

• Verbal and written communication.
• Planning and organising.
• Problem solving.
• Time management.
• Attention to detail.
• Judgment and decision making.
• Conflict management.
• Innovative process management.
• Client service.
• Analytical and numerical.
• Understanding of all related regulatory and compliance acts.
• Claims processing.
• Record keeping.
• Data management.

Education and Experience 

• Grade 12
• 2-5 years’ experience in assessment credit applications/claims administrator experience
• Proficient in MS office
• Ability to compile information and prepare reports
• Strong ability to work under pressure
• Excellent administrative and organization skill with strong attention to detail
• Professional, with a client centric approach and focused on client service excellence

go to method of application »

Key Purpose
The implementation of brand and communication strategy within required timelines.

Areas of responsibility may include but not limited to

• Input into the creation and implementation of projects plans- steps plus lead times
• Brief, get approval and manage timelines for any marketing material related to project.
• Take accountability and responsibility for projects
• Translate communication into different media and position for different audiences
• Interact with operational business areas:
• Get approval
• Meet business needs
• Manage expectations of all stakeholders
• Maintain and build solid relationships
• Check the budget- get approval and do cost analysis
• Ensure that consistent and relevant messages are being given
• Ensure quality of outputs
• Reflect on all projects and identify opportunities for continual improvement
• Create post-campaign reports

Competencies

• Time and project management
• Communicate very well in English both in writing and verbally
• Convert technical information to audience appropriate communication
• Critically evaluate communication elements
• Influence and persuade people to get things done
• Negotiate
• Present and sell your ideas
• Question processes, strategy and outputs
• Multi-task on multiple projects
• Strong attention to detail

Education and Experience

Qualifications

• Minimum 3-year undergraduate degree or diploma in Marketing and Communications
• Minimum of 2 years’ experience in Marketing, PR, Communications or the sales & Distribution industry

Knowledge

• Discovery’s products and business processes
• Various media and social channels, including digital
• Agency process and relationships
• Print and production processes (including time lines and costings)
• Critical elements of successful communication
• Basic understanding of design principles for digital and print
• Use of design tools such as Adobe Express, InDesign and Adobe Photoshop will be adventitious
• Knowledge of the Sales and Distribution structure advantageous
   

go to method of application »

Key Purpose of the role 

• This role will focus on supporting the investment proposition within the Discovery Retirement Fund through reporting, servicing and operational excellence. The candidate will play a key role in ensuring accurate investment reporting, smooth servicing of clients and advisers and consistent delivery of our investment materials. The role is ideal for someone with an early investment experience who is looking to grow their client-facing and technical experience. The individual will report into the Investment Specialist and be an important contributor to the team’s ability to deliver best-in-class investment servicing.

Areas of responsibility may include but not limited to
Client and Adviser Servicing

• Coordinate and deliver investment-related sessions with clients, advisers and members
• Prepare and maintain investment feedback reports, performance attribution analysis and commentary
• Assist with responses to industry surveys and due diligence requests
• Support sales team with investment pricing and positioning, particularly for schemes
• Provide internal training to consultants and staff on investment basics and reporting

Stakeholder relationship management

• Build and manage relationships with internal and external stakeholders, including sales consultants, distribution teams, advisers and clients, to support business goals
• Collaborate with product, operations, marketing and communications teams to align stakeholder needs with product delivery and messaging
• Engage clients, Mancos and trustees to address concerns, manage expectations and maintain trust through clear and responsive communication

Data and Reporting

• Develop and maintain a centralised data repository of large funds on our platform and competitor intelligence
• Produce and distribute monthly performance reports across all investment portfolios to key stakeholders
• Oversee factsheet delivery, ensuring accuracy, timeline and data integrity
• Maintain and enhance core documentation including the Fund Intelligence Report and Discovery Investment Guide

Governance and Operations

• Manage RSC and EAC disclosures, updates and governance requirements
• Ensure TIC/TER calculations are accurate and maintained
• Handle ad hoc data requests and technical investment queries

Personal Attributes and Skills     
The successful candidate must demonstrate the following competencies:

• Demonstrates initiative and a proactive approach, with exceptional attention to detail and the ability to manage multiple tasks simultaneously excellent written and verbal communication skills
• Business Writing Skills
• Time-Management and Organizational Skills
• Collaborative team player, willing to support colleagues and contribute to a positive office environment.
• Committed to delivering outstanding customer service and ensuring client satisfaction.
• Building and maintaining professional relationships

Education and Experience

• At least 1 – 3 years’ experience in an investment, asset management or employee benefits environment
• Bcom degree 
• Advance Excel skills (pivot tables, lookups, formula building)
• Familiarity with investment products, retirement funds or reporting processes (Advanced)
• Strong analytical and numerical ability (Advanced)
• Comfortable working with data sets and investment performance metrics (Advanced)
   

go to method of application »

Key Purpose of the role

• The position is responsible for the day-to-day administration and, within the Retirement Funds business unit. This is a core administration function, and the incumbent would be required to holistically administrate a portfolio of different Retirement Fund disciplines, for example monthly contribution reconciliation and investment, Section 13A non-compliance letters and calculations, Default Reg requirements, T-day and new member processes. The incumbent must ensure that processes and procedures are implemented, maintained, and improved. The incumbent needs to ensure operational activity is conducted within regulatory frameworks, accurately, effectively, and efficiently. The incumbent must ensure that he/she has the knowledge, skills, tools, and competencies required to perform the required job within service level agreements. The incumbent must have an appetite to be part of a growing new business unit, continuous improvement, able to adapt to change easily and play a role in change management within the team, challenge the status quo, inspire, and motivate others. The incumbent will continually review existing processes and procedures to ensure the delivery of committed services to the Umbrella Funds Clients.

Areas of responsibility may include but not limited to

• Processing of all daily and monthly transactional activity within agree service levels.
• Performing QA function for document verification where necessary.
• Ensure that day to day administration is accurate, compliant, and abreast with regulatory frameworks such as, Pension Funds Act, Tax Act, Rules of the Discovery Life Umbrella Pension and Provident Funds, Participating employer special rules. Ensures delivery of key operational attributes such as data completeness and data quality.
• Dealing with queries from internal stakeholders, communicate effectively with clients to resolve queries and escalations, ensure client expectations are met.
• Prepare management and client report for submission to superiors.
• Dealing with escalated calls or queries from internal stakeholders, communicate effectively with clients to resolve queries and escalations, ensure client expectations are met.
• Develop and maintain excellent business relations with internal and external brokers.

Personal Attributes and Skills     

The successful candidate must demonstrate the following competencies:

• Communication Skills: able to communicate clearly both verbally and in writing.
• Reporting Skills: ability to consolidate information and compile reports reflecting the necessary relevant information
•  Ability to communicate logically and objectively is essential components of this role.
• Attention to detail
• Very organised
• Expresses opinions, information, and key points of an argument clearly.
• Probes for further information or greater understanding of a problem.
• Relates well to people at all levels.

Education and Experience

• Matric - essential
• 5 years Employee Benefits, Retirement Funds, Umbrella Fund experience – Essential
• NQF level 6 or similar is advantageous
• Relevant Industry Qualifications – Wealth Management, Introduction to Retirement Funds – Advantageous
• MS Office – Advanced Excel Skills, Retirement Fund and Umbrella Fund operations, Accounting, Investments,
   

go to method of application »

Job Description

• This position is based in Discovery Connect area, and reports to the Admin Team Leader. The successful individual will be required to provide a multi-discipline and integrated value adding audit service and training to Discovery Connect.

Key purpose

• Apply a risk-based audit approach when palling and conducting internal audit assignments.
• Training and development according to identified core competency gaps.
• Create plans and work schedules aimed at evaluating systems and operations for potential risk.
• Risk management reports and documents aimed at improving the risk awareness and risk culture of the department/organization

Key Outputs

• Apply a risk-based audit approach when palling and conducting internal audit assignments.
• Training and development according to identified core competency gaps.
• Create plans and work schedules aimed at evaluating systems and operations for potential risk.
• Risk management reports and documents aimed at improving the risk awareness and risk culture of  the department/organization.
• Identify new risk facing the business.
• Identifying interim and permanent controls throughout the work of the department and through the review and analysis of the findings and reports of the Risk Analysis and Audit functions.
• Create, roll out and maintain risk management frameworks.
• Deciding and Initiating action.
• Presenting and communicating information.
• Delivering results and meeting business expectations.
• Perform research and document it.
• Assist with various projects within the Operational field of the business area.
• Background experience in training of consultants

Personal attributes and skills

The successful individual will be required to demonstrate the following competencies:

• Excellent verbal and written communication skills along with well developed presentation skills.
• Excellent report writing and presentations are essential.
• Planning and scheduling work and meeting deadlines.
• Process understanding and well developed analysis and problem solving skills
• Understanding of statistics and the application of statistical sampling and similar methodologies
• Manages time effectively
• Works productively in a pressurized environment
• Plans activities/projects well in advance and takes account of changing circumstances
• Makes rational judgments from the available information and analysis

Qualification & Experience

The successful candidate must have the following qualifications and experience:

 Essential:

• Matric
• Experience working with excel and word on an Advanced level

Advantageous:

• Knowledge of Discovery products
• Tertiary qualification an advantage
• NQF5 and RE5 qualification compulsory

go to method of application »

Job Purpose

• This position is based in the Discovery Connect Sales call centre, and reports to the sales team leader. The successful individual will be required to conduct Discovery Vitality telesales.

The successful individual will be required to perform on, but not limited to the following key outputs:

• Providing good quality service and good product knowledge to potential customers and Increase level of customer satisfaction.  
• Achieving a daily sales target of 13 sales per day and increase revenue.
• Processing each application on system after closing of a sale.
• Good lead conversion rate

Personal attributes and skills

The successful individual will be required to demonstrate the following competencies:

• Target Driven
• Team Player
• Goal orientated
• Self-motivated
• Ability to perform under pressure
• Adapt to change
• Persuasiveness
• Resilience/Tenacity
• Sound Time Management
• Self-managed
• Attention to detail
• Ability to learn quickly and apply knowledge
• Speak fluently (accent neutral) English/Afrikaans
• PC literacy, email, word, excel

Qualification & Experience

Essential

• At least 1 – 2 years sales experience with outbound telesales environment
• Matric

Advantageous 

• VAP’S Product experience
• Tertiary qualification

go to method of application »

Key Purpose

• Our Software Engineers play a critical role in Vitality’s successful business model by building and maintaining software solutions, in line with quality and time parameters, to enable operation as a fully integrated composite business, offering brilliant products with seamless, intuitive customer journeys.
• The Principal Software Engineer leads and plans development across large or multiple teams, providing expertise in many technical areas or specialisms with very deep knowledge in a particular technical area. They are fully competent in two specialisms and are working towards competency in a third specialism. This role is required to influence both internally and externally with 3rd parties based on Vitality standards and governance.

 Key outputs:

The successful applicant will be responsible for but not limited to the following job functions:

• Deliver to standards: Understand, adhere to and apply Vitality’s defined technical and process standards to ensure the effective management of risks and the protection of Vitality’s data.
• Recognised as the subject matter expert on adherence to standards and champions a modern engineering standard approach at Vitality.
• Encourage and reinforce the correct application of standards and leading by example. 
• Provide input into the development of new standards and documentation improvements plus develop and/or write inhouse standards as well as standards for third party tools.
• Actively keep up to date with industry standards and ensure in-house standards are aligned with industry standards.
• Review and sign off on new standards to ensure they are in line with the Vitality way of working and current leading practice.
• Provide integrated solutions: ensure solutions are user-focused, strategically aligned and effectively integrated across multiple teams and platforms to ensure the business needs are met.
• Coordinate build activities across systems, and undertake and support integration testing activities.
• Responsible for assuring that software changes and/or enhancements are in line with the overall architecture and ensure that low level designs or integrated solutions meet the definition of “ready”.
• Work within and across teams to ensure seamless integration and get actively involved in complex trouble shooting if/when things go wrong.
• Contribute to design, taking into account information security and performance, to ensure that integration works, influencing planning and the management team to understand the impact on the delivery process.
• Engage stakeholders. Collaborate, work with and develop an understanding of the needs and requirements of both internal and external stakeholders in order to achieve the desired outcomes.
• Working with senior management, internal stakeholders and 3rd parties to understand the business requirements and technology design, discuss and agree product launch requirements and ensure integration across multiple journeys.
• Brief and make presentations to senior IT management, participate in and advise strategic and business planning processes.
• Define future requirements and identify opportunities for future optimisation. 
• Identify and surface issues and solutions.
• Build and transfer skills and knowledge. Take responsibility for developing personal skills and expertise aligned to role.
• Identifies critical areas of future learning and development required by software engineers to remain current, and oversee the organisation of relevant training for software engineers.
• Coaches and mentors senior software engineers;
• Presents and participates in internal development sessions (lunch & learn / developer forum / case studies / learning circles) as requested by senior software engineers;
• Reviews available external programmes and makes recommendation;
• Puts Vitality forward for industry awards relating to knowledge and skills;
• Collaborate within and across teams. Work effectively together with others across varying areas of expertise to achieve the required results. 

Personal Attributes and Skills

• Ability to foresee problems and to code for these problems 
• Ability to take ownership and accountability
• Ability to work under pressure and to multi-task
• Ability to take the Lead on Technical Initiatives.
• Ability to communicate and collaborate with cross-functional teams
• Drive and initiative to get things done
• Ability to deal with complexity and migrate between detail and high level requirements
• Team work
• Innovation and Creative

Education and Experience:

Education:

• Matric
• BSc (Information Systems)
• BCom (Information Systems)
• Professional Qualification Level 6
• Formal Java Qualification (BENEFICIAL)

Experience:

• Do you have 5+ years of experience in microservice and event-driven architecture  
• Do you have 2+ years of experience technical lead, and support technical team members
• Do you have 5+ years of experience in Java, Databases (MS SQL/Oracle/Postgres), DevOps and Agile .
• Do you have 5+ years of experience in Containers, Elastic, AWS, CICD, code quality (sonarqube) and cloud technologies
• Has held technical responsibility for the development, implementation and testing of at least one major application.
• Has a good knowledge of a wide area of IS concepts and practice, including the systems development life cycle, with a deep knowledge of at least one area of specialisation.
• Experience using the different development methodologies used by the organisation.
• is a member of professional bodies / institutions where applicable to their role and as agreed to with their manager;
• is recognised as an expert in their field e.g., speaks at internal conferences / forums; guest lectures at institutions; participates in recruitment drives;

go to method of application »

Key Purpose

• This team is responsible for the Discovery member application published to the Play Store. They work with other Discovery business units to deliver innovative solutions to all members.
• Within the Digital system area, the iOS developer will work on the Discovery application together with Product Owners from various business units, Business Analysts, UX/UI designers & Content Teams, System Architect, and managers to understand the overall business need and the requirements, design the system solution using various approaches and technologies, implement the designed solution in the system with high quality source code.
• iOS developers support the projects throughout the project lifecycle, including requirements, design, implementation, release, and post release support.
• iOS developers in the Digital area must be able to technically support and maintain the deployed applications on dev, test and production environments.

Areas of responsibility may include but not limited to

Senior iOS developers must have a competent understanding of:

• The system development life cycle and can explain the developer’s role in each stage
• The defined system development tools, processes and workflows
• The distinction between business, functional and non-functional requirements and how to implement them
• The importance of delivering high quality source code and how to achieve it
• The technologies used and the systems components structure
• The domain and business terminologies and link them back to system implementations 

Senior iOS developers should be able to demonstrate that they can:

• Develop, test, and maintain the deployed application software with high quality
• Collaborate with product managers and designers to ensure a successful, high-quality product and great user experience
• Analyse, maintain and enhance existing application and troubleshoot issues with efficiency.
• Perform accurate development estimation
• Produce technical specifications and designs. Participate in new business development through ideation, prototype development, and project estimates
• Research new techniques, tools, and best practices and share that knowledge with the team and community
• Maintain high standards 
• Analytical and problem solving skills
• Self-starter who takes ownership, is accountable, and is able to work under minimum supervision
• Excellent written and verbal communication skills
• Can help with quality assurance and provide comments Within 6 months of being in the position, a senior iOS developer should be able to demonstrate strong domain knowledge and technologies in relation to the environment that they work in.

Personal Attributes and Skills

Behavioral Skills

• Excellent written and oral communication skills (English)
• Ability to work in a self-driven, complex environment with multiple and changing priorities
• Ability to focus on deadlines and deliverables
• Ability to think abstractly
• Ability and desire to quickly learn new technologies
• Clean code thinking

Technical Skills

• Project Management
• Business Writing Skills
• Presentation and Facilitation Skills
• Process Mapping
• Software testing pack design, functional testing

Responsibilities

• Maintain and extend existing development activities
• Work with customers to determine project requirements
• Design software to fulfil customer requirements
• Develop software from requirements and specifications
• Find and repair software defects; unit testing, UI automation testing
• Stay current with Apple and iOS standards and guidelines
• Documenting development work done

Education and Experience

Minimum

• Informatics degree or Diploma
• 4+ years’ experience developing iOS applications

Advantageous

• 2+ years’ user interface analyst experience
• Software Engineering related degree/qualification
• Honours degree
• Business experience and product knowledge
• Experience in Objective-C is beneficial

Methodologies

• Waterfall and Agile
• Knowledge of OO design principles and development patterns

Tools

• SoapUI (SOAP) / REST client (JSON)
• XCode
• Atlassian tool suite (Jira, Confluence)

Technologies

• iOS
• UML
• XML, JSON
• SOAP and REST Web Service Development

Other

• Software architecture
• JAD sessions
• Data modelling techniques

go to method of application »

Key Purpose

• Senior Android developer will support the projects throughout the project lifecycle, including requirements, design, implementation, release and post release support. 

Areas of responsibility may include but not limited to

The senior Android developer must have a competent understanding of:

• The system development life cycle and can explain the Java developer role in each stage
• The defined system development tools, processes and workflows
• The distinction between business, functional and non-functional requirements and how to implement them
• The importance of delivering high quality source code and how to achieve it
• The technologies used and the systems components structure
• The domain and business terminologies and link them back to system implementations 

Senior Android developers should be able to demonstrate that they can:

• Develop, test, and maintain the deployed application software with high quality
• Collaborate with product managers and designers to ensure a successful, high-quality product and great user experience
• Analyse, maintain and enhance existing application and troubleshoot issues with efficiency.
• Perform accurate development estimation
• Produce technical specifications and designs. Participate in new business development through ideation, prototype development, and project estimates
• Research new techniques, tools, and best practices and share that knowledge with the team and community
• Maintain high standards 
• Analytical and problem solving skills
• Self-starter who takes ownership, is accountable, and is able to work under minimum supervision
• Excellent written and verbal communication skills
• Can help with quality assurance and provide comments within 6 months of being in the position, a senior Android developer should be able to demonstrate strong domain knowledge and technologies in relation to the environment that they work in.

Personal Attributes and Skills

Behavioral Skills

• Stress Management
• Time management and prioritization
• Creativeness
• Learning orientation
• Negotiation skills
• Innovation
• Clean code thinking

Technical Skills

• Project Management
• Business Writing Skills
• Presentation and Facilitation Skills
• Solution Architecture
• Process Mapping
• Entity Diagram mapping
• Software testing pack design, functional testing

Education and Experience

Minimum

• 3+ Year IT related Degree or Diploma (BSc/BTech or similar)
• 4+ years’ experience developing Android applications
• Have worked on multiple published apps in the Play Store

Advantageous

• 4+ year user interface analyst experience
• Java related degree/qualification
• Honours degree
• Business experience and product knowledge
• Experience in Kotlin beneficial
• Experience with agile development methodologies
• Experience with automated testing tools and techniques
• Experience with GIT
• Native Android

Methodologies

• Waterfall and Agile
• Knowledge of OO design principles and development patterns

Tools

• SoapUI (SOAP) / REST client (JSON)
• Android Studio
• Atlassian tool suite (Jira, Confluence)

Processes

• ITIL (Incident, Release, Problem Management)

Technologies

• J2EE, Spring Boot
• Android, Java, Kotlin
• WebLogic, Apache
• UML
• XML, JSON
• SOAP and REST Web Service Development

Other

• Software architecture
• JAD sessions
• Data modelling techniques

go to method of application »

Key Purpose

• Utilise actuarial, behavioural, health and wellness, and investment strategies to create world first investment products and services
• Assist in product innovation and implementation of new and existing projects.
• Manage projects through the cycle of development and implementation into the Discovery Invest business.
• Help drive the digital strategy.
• Research, identify and validate target products and markets both locally and internationally.

Responsibilities

R&D project delivery

• Work with Research & Development team members to develop new and innovative products, benefits and programmes
• Price, model and present new initiatives to key stakeholders
• Define and document business requirements and specifications
• Interact across various Discovery businesses, systems and other necessary processes to ensure implementation of the new products

Partner market strategy

• Research, identify and validate opportunities in international markets and partners
• Perform assessments of the legal/regulatory environment, including relevant restrictions
• Liaise with product managers and actuaries within various business units
• Develop pricing strategies which enable the partnership to meet its financial objectives

Digital Delivery

• Assist in the development of the Invest and Cogence digital strategies for both clients and intermediaries
• Manage the product life cycle of new web development, including the development of product specification and testing of new functionality
• Build and maintain relationships with global partners and stakeholders

Education and Experience

• Post Graduate degree in Actuarial Science, Mathematics and/or Statistics
• Nearly qualified actuary; 2+ years’ experience as an actuarial analyst
• Advanced proficiency in MS Office (Excel, Powerpoint and Word) - essential
• VBA – intermediate level – advantageous
• Prophet – intermediate level – advantageous

Preferred Competencies

• Innovation: Generate and articulate creative, system-aware product ideas and requirements in a clear, structured manner.
• Relationship Management & Networking: Provide regular presentations to executive committee. Interface with various stakeholders and build strong internal and external partnerships through effective communication and collaboration.
• Delivery, Drive & Positivity: Accept and actively pursue demanding goals, plan effectively, and deliver under pressure with a focus on outcomes.
• Analysis: Break down complex data into patterns and insights to support sound decision-making and innovative problem-solving.
• Teamwork: Communicate clearly, adapt to team dynamics, and secure buy-in through collaboration.
• Business Astuteness: Demonstrate commercial awareness, adapt to diverse stakeholders, and identify opportunities for growth and efficiency.
• Technical Skills: Develop and maintain actuarial and statistical models with precision and attention to detail.

go to method of application »

Key purpose of the role

• The Group Accountant will be responsible for the consolidation of monthly and annual financial reporting function in Discovery and all associated processes.

Areas of responsibility

• Assist with producing monthly consolidated management accounts, which include the Group Income statement, Statement of Financial Position, Statement of Other Comprehensive Income, Statement of Changes in Equity, Cash flow statement as well as the preparation of segmental information. This responsibility includes the review of foreign subsidiary translations and all consolidation entries to be processed to produce IFRS compliant results.
• Produce a consolidated view of the Group budget and forecast for presentation at Group Exco and Discovery Limited Board.
• Assist with preparing financial results for Discovery Limited Board meetings
• Produce the Interim Results and Annual Financial Statements (AFS) for Discovery Limited Group, as well as various other external reports
• Provide financial information to the Group Risk team to assist reporting of Solvency and Embedded Value
• Assist with ad hoc queries received from the External Reporting and Investor Relations team
• Liaising with internal and external auditors
• Assisting with the administration of the accounting system (Sage) and reporting tool (OneStream) for the Discovery Group as and when required.   
• Assist with ad hoc finance queries from business areas.
• Assist with preparation and review of SENS announcements relating to financial results.

Profile

• Advanced knowledge of IFRS standards
• Strong written and verbal communication skills
• Impeccable attention to detail and accuracy
• Ability to work well under pressure
• Strong interpersonal skills
• Strong project management skills
• Advanced Excel knowledge and experience

Qualifications

• The candidate should be a qualified CA (SA) with minimum 0-3  years of experience in a similar role.
• Experience in insurance industry advantageous.
• Consolidation experience advantageous.

go to method of application »

Key Purpose

• To ensure that the claims service strategy prevails in that adherence of the assessment of claims decisions are proved to the relevant stakeholders, in keeping with the business rules, set criteria and service level agreement discipline.

Areas of responsibility may include but not limited to

• Decision making skills
• Effective independent assessment of complex claims within high authority limit and skill level to ensure accuracy of decision-making identifying material non-disclosure, misrepresentation or fraud. 
• Demonstrate proficient service through formal communication to ensure adherence to communication standards. Building relationships with brokers and franchises, engages with top Premium platinum and Gold Prestige financial advisors to ensure successful execution of claims deliverables.
• Adherence to service level agreement discipline to ensure service standard.
• Attain a quality assurance of above 85% to ensure effective claims decision making and communication output.
• Coach and conduct training for junior or new assessing staff to ensure skills transfer and accurate decision making.
• Presents individual claims on disputes, declines, voids and reconstructs to various committees including medical, legal, underwriting, actuarial and compliance for verification. 

Competencies & Skills

• Decision making skills
• Analytical skills 
• Effective communication skills
• Attention to detail

Qualifications & Experience

Essential:

• Matric
• Diploma/ Bachelor’s degree in health-related field (such as nursing, occupational therapy, psychology, physiotherapy, etc
• 4-5 years of working experience in claims assessment of all types of benefits e.g. Life cover, disability, severe illness and income protection claims in the long-term insurance industry.

Advantageous:

• 2-5 years underwriting experience in a long terms insurance industry
• Risk management knowledge with experience of Individual Life claims assessment of all benefits. 
• Medical knowledge in terms of terminology and interpretation of medical reports.
   

go to method of application »

Key Purpose

• To assist with Team Vitality queries and escalations. To ensure quality service delivery to all stakeholders while adhering to Discovery's SLA. Assist with Vitality inbound calls from Vitality call centre, as well as escalated queries. Monitoring of various pools and ensuring queries are resolved.

Key Outputs
 
The successful candidate for this position will be responsible but not limited to the following:

• Assisting Team Vitality members with their queries
• Resolving escalated calls, emails and inquiries
• Building, enhancing and maintaining relationships with members who have experienced dissatisfaction
• Building, enhancing and maintaining relationships with Team Vitality Partner
• Liaising with other departments in order to get queries resolved
• Working on various projects
• Monitoring of various pools and ensuring queries are resolved within SLA.
• Assisting with Team Vitality hospitality events
• Must be able to work over weekends and public holidays

Personal Attributes and Skills
 

• Takes initiative and works under own direction
• Makes quick and clear decisions
• Shows respect for the views and contributions of team members
• Adapts to team and works well in a team environment
• Easily establishes good relationships with customers and staff
• Relates well to people at all levels
• Gains clear agreement and commitment from others by persuading convincing and negotiating
• Responds quickly to the needs of audience and to their reaction and feedback
• Structures information to meet the needs and understanding of the intended audience
• Develops job knowledge and expertise through continual professional development
• Probes for further information for greater understanding of a problem
• Demonstrates an understanding of how one issue may be a part of a much larger system
• Manages time effectively
• Sets high standards for quality and quantity
• Works in a systematic, methodical and orderly way
• Works productively in a pressurized environment
• Follows procedures and policies
• Plans activities well in advance and takes account of possible changing circumstances
• Keeps up to date with competitor information and market trends
• Accepts and tackles demanding goals with enthusiasm and works well under pressure
• Takes responsibility for own actions and projects

Qualifications & Experience

ESSENTIAL

• 6 months to a 1 year Vitality Service Experience
• Paradigm and MS Outlook
• Excellent verbal and written communication skills
• Excellent administration skills

ADVANTAGEOUS

• Be proficient in English (spoken and written)
• Worked at outdoor hospitality events
• Running or cycling club experience
• 6 months to a 1 year Vitality Correspondence Experience

go to method of application »

• The Business Intelligence (BI) Solutions Architect (SA) is responsible for conceptualizing, designing, implementing, and supporting BI solutions. The SA will envision and create solutions that meet requirements; model the pieces of an infrastructure and their points of integration; prove the feasibility of a design; create the design artifacts that are required to deliver and to maintain the infrastructure; guide a solution through to its completion; and ultimately can be implemented and supported in production.The right individual will possess experience in all stages of BI project work (requirements and logical design, physical design, implementation, testing and deployment). The BI SA should have a firm grasp of BI implementation methodologies. The candidate should possess the following:
• Analysis and Communication Skills
• Data gathering, research and analytic
• Conceptualize and design solutions

Key Responsibilities

The BI SA must understand the entire BI landscape in order to ensure that solutions are implemented in a sustainable manner

• Interact with business analysts and end users to establish information needs.
• Conduct data analysis and data profiling on various source systems.
• Design and document logical and physical data models using dimension modelling techniques.
• Review data models with functional and technical teams.
• Interact with software developers, business analysts, quality management and end users to communicate BI designs and solutions.
• Establish, maintain, and ensure compliance with data modelling and data integration standards
• Lead the creation, enhancement and implementation of newer BI standards and processes.
• Mentor junior team members.

Technical Skills

• The BI Solutions Architect should understand and have expertise in the various technologies needed to implement BI solutions. The BI Solutions Architect must have experience with the Microsoft BI stack and Oracle.

Specific technical skills desired include:

• Excellent oral and written communication skills.
• Solid experience in gathering requirements for reporting solutions and data analytics.
• Solid experience in writing functional and technical specifications, process flows and source-to-target mappings
• Experience working with BI front-end tools to develop prototype solutions (Power BI, Excel)
• Strong SQL query writing ability (across database environments)
• Strong experience in logical and physical data modelling using a variety of techniques including Kimball.
• Strong database fundamentals and data modelling knowledge (normalization and de-normalization).
• Experience in ETL design and good understanding of ETL solution architectures.
• Good understanding of ODS, data warehouse, data mart, cube, and database technologies.
• Strong analytical and problem solving skills.
• Navigating ambiguity and complexity
• Strong understanding of Master Data management (MDM), Metadata Management and Data Governance (DG)
• Microsoft data technology skills (SSIS, SSAS, SSRS)

Other duties include:

• Establish domain specific standards, near/mid-term strategy, and roadmaps
• Assist the BI Unit in creating the vision for future state technologies and architecture
• Participate in research and development efforts (proofs of concept, prototypes), as subject matter experts, when introducing new technologies.
• Provide technical expertise to assist in level of effort estimates (LOE), technical resource planning and work breakdown structures for proposed and current work to support Project Management
• Participate in various phases of the SDLC to perform QA/architectural review functions and to ensure adherence to Architecture technology standards and project specific solutions architecture. (i.e., design reviews).

Experience and Qualifications

• Bachelor of Science (Information Systems, Computer Science, Mathematics)
• Minimum 5 - 7 years’ experience in BI with over 5 years’ experience in implementing BI solutions, preferably, at an enterprise level.

Advantageous

• Business Intelligence certifications will be an added advantage

go to method of application »

Key Purpose

• The Work-Integrated Learning (WIL) HR Learner is a fixed-term, structured learning and development opportunity designed to provide hands-on HR experience. The role supports various HR functions while aligning theoretical knowledge with practical workplace exposure, as part of the learner’s qualification requirement.

Areas of responsibility may include but not limited to:

• Talent Acquisition Support,
• HR Administration,
• Reporting,
• Data Capturing,
• Filing,
• Project Administration
• HR Projects & Events

Personal Attributes and Skills

• Strong Relationship skills.
• Strong Collaboration skills.
• Strong focus on Service Excellence.
• Takes Initiative.
• Process and Task driven.
• Attention to detail.
• Resilient and tenacious
• Ability to take instruction
• Uses discretion when dealing with confidential correspondence/information.
• Manages time effectively.
• Works in a systematic, methodical and orderly way, within strict SLAs.
• Works productively in a pressurized environment.
• Customer service oriented

Education and Experience

Essential

• Matric/ Grade 12.
• Completed (N6) in Administration and Human Resources at TVET Colleges
• Highly proficient in Microsoft Office
   

Advantageous

Proficiency in Microsoft

go to method of application »

Key Purpose

• To effectively lead a team of people who are responsible for all financial reporting as well as actioning processes, procedures and financial controls within the business. To run with all month end & year end reporting of Discovery Insure as well as ensuring that all regulatory returns are submitted timeously. To further ensure effective financial controls are implemented across the business i.e. budgets, financial reporting and cost control.

Areas of responsibility may include but are not limited to

Financial Controls:

• Operations: Make recommendations to ensure controls are maintained or even improved.
• Regular meetings with cost centre managers to ensure the finances of operations are well maintained.
• Operational-based financial activity: Prepare regular reports and ensure all controls are in place and operate effectively.
• Budgets: Compile budgets and monitor costs against the budget on a continuous basis.

Reporting and analysis

• Prepare monthly reports and analyse results to maintain and improve controls. Review monthly financial reconciliations. Assistance with preparation of Board packs.

Liaison

• Represent Insure with external parties FSCA, SASRIA & SARS on a continuous basis. Liaise with Discovery’s external auditors.

Skills and Knowledge

• Providing solutions - balance needs with financial controls (Advanced)
• Analytical (Advanced)
• Rational & Logical Thinking (Advanced)
• Relationship Building (Advanced)
• Communication (Advanced)
• Leadership (Advanced)
• Financial acumen (Advanced)
• Business Savvy (Intermediate - Advanced)
• SA Business environment (Intermediate)
• Computer Literacy (Advanced)

Education and Experience

Education:

• Matric (Essential)
• BCom  / Accounting (Essential)
• Chartered Accountant (Advantageous)

 Minimum Experience:              

• 5 -10 years Financial experience (Essential)
• 2-3 years’ experience in any Leadership position (Essential)

go to method of application »

Job Description

• Supporting the risk management function in the Discovery Connect Distribution Services business by delivering against and facilitating the risk management programme and activities.

Key Outputs

The successful individual will be required to perform on, but not limited to the following key outputs:

• Create risk reports and ensure consistent delivery of the risk reporting requirements for the Discovery Connect business
• Stakeholder management - ensuring the accurate reporting of risk exposures within the various business functional units through regular formal engagement with management.
• Embedding and implementation of the ERM Policies, Frameworks, Standards and Guidelines into the business and ensuring that requirements are met.
• Ensure that risk management activities required by the business and other Group Wide Policies, Frameworks and Standards are performed and delivered on.
• Ensure risk and controls assessments are performed on risks identified / reported
• Monitor and report all material risks and risk information is reported to the relevant Excos/Committees/Management forums/ stakeholders.
• Risk Exco’s: Draft risk report for the Risk Exco, facilitate and manage the process of reviewing the risk information with relevant stakeholders such as the CEO of the Business and 2nd line risk management function, prepare Risk Exco pack along with minutes and Agenda items.
• Attestations: Perform and facilitate the process on completion of attestations when required
• Ensure follow ups with management/relevant stakeholders where required, such as open action plans, breached KRIs, risk incidents, risks are performed, and risks are reassessed where required
• Develop, monitor and report on key risk indicators on a regular basis.
• Ensure that risk events are reported on and provide a detailed analysis of the event including the qualitative and quantitative impact.
• Manage and maintain the risk profiles of the Discovery Connect businesses to ensure the information on the profiles are up-to-date, relevant and an accurate representation of the business environment. This includes that management and maintenance of the risk information on the risk management system
• Performing risk assessments as required by the risk management plan.
• Support and assist the Head of Operations in drafting, implementing and delivering of the Risk Management plan for Discovery Connect licence business.
• Providing technical risk management support in business meetings, and risk reviews.
• Promote a strong risk management culture within the business through engagement, challenge of risk information.
• Supporting and guiding staff.

Personal attributes and skills

The successful individual will be required to demonstrate the following competencies:

• Ensures accountability
• Manages complexity
• Resilient
• Values differences
• Business insight
• treat others with care, dignity and respect
• build an environment for optimal performance
• have a bias for action
• Drives Results
• Problem Solver

Qualification & Experience

Essential

• Matric
• Qualification - BCom, BSc (Risk Management or Finance)
• At least 5 – 8 years Operational Risk Management, Insurance/Financial Risk Management.

go to method of application »

Key Purpose

• This ML Engineer is responsible for designing, building, managing, and continuously improving the operational processes that support the deployment and maintenance of actuarial, machine learning, and other decision-support models. The role involves end-to-end project planning, cross-functional collaboration with actuarial, data science, analytics, and business teams, and delivering insights into process efficiency across business areas. It also includes reporting on the design, progress, and performance of models and related business processes to drive operational excellence and informed decision-making.

Areas of responsibility may include but are not limited to 

• Design and create implementation and testing processes for models in both a traditional and ML framework to ensure business decisions can be actioned quickly and effectively.
• Assist with the design and integration of traditional models and processes into cloud-based platforms like DataBricks to utilise additional functions and better performance.
• Responsible for deploying rating and logic engines using proprietary software, ensuring accurate implementation and seamless integration into production environments.
• Project planning and collaboration with actuarial, data science, underwriting, operational and system teams to ensure a smooth implementation process that reduces risks and achieves the required outcomes.
• Frequent monitoring and reporting on the progress and performance of existing models and processes, as well as presenting the design for new processes to upper management.
• Creation of automated processes and reports to reduce manual intervention and flag any areas of concern as they arise.
• Assessment of the efficiency and effectiveness of business processes through data analytics to identify any areas for improvement or cost savings.
• Implementation of pricing changes in existing models on a frequent basis, to ensure that changes in our pricing structure and strategies can be quickly actioned.
• Creation of new tools and processes that can be used to reduce manual intervention and turnaround time of our client support teams.

Skills and Knowledge:

• Modelling skills preferred (Basic)
• Programming Skills: SQL, Python (Intermediate)
• Microsoft Office (Excel, PowerPoint and Word) (Advanced)

Education and Experience

 Education:

• Matric (Essential)
• Honours degree in Actuarial Science and/or Mathematical Statistics/ Computer Science or Data Science (Essential)
• Min 3-5 completed CT subjects if Actuarial Degree (Advantageous)

 Minimum Experience:              

• At least 1-3 years’ experience within a data driven industry
• Experience with Databricks
• Experience with Azure ML solutions
• Experience with WTW Software (e.g., Radar Live) (advantageous)