Current Jobs at MultiChoice

Key Performance Objectives                    

Tasks

Strategic Execution

• Lead the strategic plan for growth and engagement on Showmax’s social media accounts across all platforms: Facebook, Instagram, Twitter, TikTok, YouTube and emerging platforms.
• Drive Showmax’s vision for a hyper-local social media presence in key markets (South Africa, Nigeria, Kenya, and more).
• Oversee the execution of campaigns for Showmax Originals, key international titles, always-on content and seasonal deals – supported by Showmax internal social media team, in-country teams and supporting agencies.
• Develop and manage a Pan-African influencer strategy.
• Improve Community Management and customer engagement.
• Improve, develop and document best practices in social media marketing
• Explore new ways to bring Showmax’s social media campaigns to life, using features such as TikTok live, new Twitter cards and more.
• Work with the Content and Analytics teams to understand what subscribers in each country are watching.
• Drive cross-promotion of Showmax’s social content across the multichoice group
• Incorporate social media listening into content creation opportunities, seek out tactical opportunities, trend-jacking, etc.

Operational Delivery     

• Oversee all social media processes, from brief to delivery , scheduling and reporting.
• Connect the dots clearly: set targets for how social media contributes to new and returning Showmax subscribers.
• Ensure follower growth targets are met, as well as engagement rate targets.
• Set and monitor KPIs for the Showmax social media team.
• Continuous testing and optimisation in the social media space, using data to back up creative decisions.
• Track, monitor and assess performance of all social media activities.

Reporting

• Provide ad-hoc, event-based and weekly and monthly reporting on social media highlights and campaign performance.
• Report back on performance against agreed KPIs to senior management and executives where require.
• Ability to pull and interpret reports from Meltwater an advantage.

Stakeholder Management             

• Develop and nurture third party relationships.
• Build effective working relationships with existing providers and vendors and seek out innovative new suppliers.

Forecasting and Budgeting             

• 360-degree financial management for the social media team
• Review cost estimates, obtain POs for suppliers, update budget trackers, and forecast accurately across multiple regions.
• Manage payments for agencies and freelancers, in multiple currencies, from multiple entities within MultiChoice.

People Management     

• Be an inspiring and strong leader to the social media team and agencies.
• Take responsibility for the management and ongoing coaching of your direct reports & ensure the team implements their plans as agreed .
• Oversee the activities of the team to ensure effective delivery of business outcomes.
• Motivate and inspire other team members.
• Encourage frequent knowledge sharing between team members.
• Determine and analyse development needs for the team and ensure that identified training requirements are budgeted for and executed.
• Interview and recruit new members of the team, including determining appropriate compensation levels with input from HR.
• Create effective workforce and recruitment demand plans to ensure that current and future business requirements can be met.
• Review and update the department’s organisation structure and role descriptions on at least an annual basis to ensure that they are fit for purpose and contain all the accountabilities of each team member.
• Approve leave requests for team members and create a leave plan to ensure adequate coverage.
• When required, initiate disciplinary processes for team members calling on HR for support.
• Resolve grievances raised by team members and escalate only if required.
• Address poor performance of any team member through the formal Performance Improvement Programme and ensure that continued poor performance is appropriately dealt with.

Qualifications

• Qualification or degree in a relevant field – media studies, social media, digital marketing, advertising or adjacent.
• Platform certifications (Google Marketing, Meta etc) advantageous
• Project management certifications advantageous

Experience

• 8-10 years of proven working experience in a social media marketing role; preferably as a Senior Social Media Manager or other managerial role.
• Experience with a large, recognisable brand with presence in multiple African countries an advantage.
• Proven experience working on award-winning social media campaigns a bonus.

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Key Performance Objectives  Tasks

Financial Risk Management   

• Supporting the Senior Treasury Analyst in charge of Financial Risk Management with:
• Preparation of monthly Treasury reports and explanations of variances from budgets/forecasts, as well as reporting on hedge performance.
• Analysing foreign currency exposures and propose hedges that should be executed.
• Ensuring all deals executed are correctly captured/reported in the Treasury Management System
• Analysing hedging journals that have been processed across the group.
• Assisting internal customers with the preparation and upkeep of hedge documentation.
• Setup and roll-out treasury related processes across the group.
• Work with internal and external auditors to comply with audit requests.
• Ad hoc treasury assignments, analysis and projects.
• Support the various shared-services teams across the business with treasury related queries.
• Support with traditional treasury back office functions

Cash and liquidity Management         

• Supporting the Senior Treasury Analyst in charge of Cash and Liquidity Management with:
• Daily cash transactions
• Support the internal MultiChoice customers with cash-flow forecasting activities (which include budgeting/forecasting of future cash flows)
• Setup and roll-out treasury related processes across the group
• Work with internal and external auditors to comply with audit requests.
• Ad hoc treasury assignments, analysis and projects
• Support the various shared-services teams across the business with treasury related queries.
• Support with traditional treasury back office functions

Governance and Risk Management    

• Supporting the Senior Treasury Analyst in charge of Governance with:
• Monthly compliance reporting
• Support the various shared-services teams across the business with treasury related queries.
• Setup and roll-out treasury related processes across the group
• Work with internal and external auditors to comply with audit requests.
• Ad hoc treasury assignments, analysis and projects
• Support on all bank related queries and KYC processes
• Ensure businesses as well as the treasury team is in compliance with group Treasury policies.
• Assist with preparing treasury governance policies, procedures and protocols.

Qualifications Essential:

• Bachelors in Accounting

Experience

• Previous Corporate Treasury experience essential.
• Previous hedge accounting / IFRS9 experience beneficial.

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Key Performance Objectives

Strategy Development and Implementation

• Develop strategies to minimise the likelihood of litigation through proactive risk mitigation measures, alternative dispute resolution mechanisms, and effective contract management practices.
• Develop and deliver legal training programs for employees on key legal topics, compliance requirements, and risk management strategies.
• Foster a culture of legal awareness and knowledge within the organization to empower employees to make informed decisions aligned with legal and ethical standards.

Governance

• Draft framework to ensure the correct interpretation of, and compliance with policies, rules, regulations and procedures applicable to all staff.
• Manage legal risk, including managing litigation emanating from the business units and advising on commercial transactions that the business is involved in.
• Ensure compliance with corporate governance requirements, maintain corporate records, and support board meetings and resolutions.
• Develop and implement company policies and procedures in areas such as data protection, privacy, and ethics.

Legal Advisory

• Prepare submissions for relevant authorities on draft legislation.
• Prepare legal opinions on wide-ranging legal matters.
• Provide legal clarifications or assistance that may be required by the business.
• Assess the business needs vis-a-vis the legal team to ensure alignment to the business.
• Advise on all administrative and human resources management matters of the organization, including the drafting, review and amendment of employment contracts and other related legal documents, as well as advising on all legal issues relating to personnel matters, including staff benefits.

Legal Project Management

• Support mergers, acquisitions, and other strategic transactions by conducting due diligence, drafting agreements, and advising on legal implications.
• Lead other key projects requiring leadership by the GC’s office.
• Co-ordinate involvement by different parts of the business in key strategic transactions and projects.

Qualifications

• A law degree (master’s degree in law would be an advantage)
• Admitted legal practitioner of the High Court

Experience/Skills

• A minimum of 8 years of experience as a legal counsel, preferably in the media and entertainment industry or a related field.
• Proven experience in contract negotiation, intellectual property law, compliance, and risk management.
• Strong knowledge of media and entertainment law, including copyright, trademark, licensing, distribution, production, and regulatory compliance.
• Strong knowledge of corporate law, including mergers and acquisitions, securities regulations, and corporate governance
• Strong understanding of contract law principles, with the ability to draft, review, and negotiate complex agreements.
• Litigation management skills, including dispute resolution strategies.

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Key Performance Objectives

Relationship Building             

• Proactively build relationships and use influence across the business to gain trust of senior management.
• Network with Learning practitioners in other businesses (through external forums, conferences (national and international).
• Establish, build, and maintain relationships with key stakeholders across the business.
• Liaise with internal and external suppliers regarding course content, design, logistics, invoicing, and materials.
• Champion a culture of continuous learning and development within the Rest of Africa business through communication, engagement initiatives, and recognition programs.
• Collaborate with Human Capital (HC) and talent management teams to integrate learning initiatives into talent development strategies and succession planning.

Skills Assessment

• Set up processes and systems to capture accurate and relevant training needs on an individual, team, and organisational level.
• Support HC and line managers to analyse training needs at individual and team level using appropriate methods.
• Set up processes and systems to conduct appropriate skills audits.
• Conduct skills audits and report on skills gaps.
• Liaise with the SETA and conduct research to obtain strategic skills development information as the basis for the skills development plan.
• Cost the skills development plan in own area of responsibility and propose alternatives to ensure cost-effectiveness of development resources.

Programme Management

• Set up and manage processes to implement the Skills Development Plan in own area of responsibility.
• Source appropriate training providers to fulfil the Skills Development Plan and contract with them following Organisational processes.
• Manage the performance of training providers against agreement.
• Facilitate training where necessary.
• Manage bursary process to ensure bursaries are administered in line with the company policies.

Governance

• Set up and manage systems and processes to supply accurate and complete data for regulatory reporting (WSP, ATR, BBBEE and other reports).
• Set up processes and systems to ensure that proper records of training are kept (including electronic LMS).
• Provide monthly analytical reports to HR and business on progress against the Skills Development Plan.
• Ensure recovery of training expenditure from the SETA and business units.
• Ensure the quality and cost effectiveness of external training providers on the database.
• Ensure that learner support processes are designed and implemented.

Qualifications

• Diploma in Human Resources Management
• A degree would be advantageous

Experience

• A minimum 3 - 5 years’ experience in a learning role or similar
• Prior experience in learning and development, training coordination, or related roles.
• Familiarity with instructional design principles, adult learning theories, and training delivery techniques.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and learning management systems (LMS).
• Strong organizational, communication, and interpersonal skills with the ability to work effectively in a team environment.
• Detail-oriented with a proactive approach to problem-solving and task management.

Technical Competencies (List the key technical competencies)

• Learning
• Training Program Design and Development Facilitation
• Stakeholder Management
• Project Management
• Skills Development
• Learning Management System (LMS) Management
• Training Delivery Techniques
• Data Analysis and Reporting
• Skills Assessment and Evaluation
• Instructional Design
• E-Learning Authoring Tools