Current Jobs at Pedros Flame Grilled Chicken

Job Description

• We are currently recruiting for our high-performing and busy Pedros store in Mitchells Plain.
• This opportunity is ideal for motivated individuals who thrive in a fast-paced environment and are committed to delivering excellent service while supporting our continued growth and operational excellence.

DUTIES AND RESPONSIBILITIES:

• Overseeing overall operation of the restaurant/ take-away
• Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained
• Overseeing and managing stock control, purchasing and orders
• Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away
• Maximising profitability and meeting sales and GP% targets, including motivating staff
• Managing staff including discipline and work rosters
• Work within a team and drive the restaurant/take-away forward
• Ensuring compliance with health and safety regulations

REQUIREMENTS: 

• Restaurant and Fast-Food Service experience. Minimum 1-year related experience required
• GAAP/ Micros experience and knowledge - advantageous
• Management skills
• Organizational skills
• Customer Service and good verbal communication skills
• Problem-solving skills 

Closing Date 03 August 2026

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Job Description

• Pedros is seeking a proactive and technically minded Associate Integrations Analyst to join our Technical Team. This role supports the administration, configuration and continuous improvement of our digital ordering and Point-of-Sale (POS) ecosystem across the business.
• Working with kiosk platforms, POS integrations and payment systems, you will provide first-line technical support, assist with integration testing and work closely with internal teams and external vendors to ensure our technology platforms operate efficiently.
• This role is ideal for someone looking to develop their career within retail technology, systems integrations or product management.

Duties & Responsibilities:

Systems Support & Administration

• Assist with the configuration, testing and deployment of kiosk software, POS feature updates and integration changes across Pedros stores.
• Perform remote device health checks, configuration audits and log reviews.
• Support the ongoing administration and optimisation of digital ordering systems.

Incident & Integration Support

• Provide first-line troubleshooting for kiosk, POS, payment and integration-related issues.
• Escalate technical incidents to vendors or the Technical Team where required.
• Log, monitor and follow up on incidents and vendor tickets to ensure resolution within agreed service levels.
• Assist with integration testing between kiosks, Micros Simphony POS, Transaction Junction and loyalty platforms following system enhancements, upgrades or releases.

Product & Vendor Coordination

• Assist with gathering business requirements and documenting system functionality.
• Prepare technical documentation and supporting material for vendor engagements.
• Work closely with vendors including Datasmith, Micros, Transaction Junction and RDM to support ongoing system improvements.
• Compile operational reports on system uptime, transaction success rates, payment failures and platform performance to support informed decision-making.

Requirements

• Diploma or Degree in Information Technology, Computer Science, Information Systems or a related field.
• 1–2 years' experience in a technical support, systems administration, POS support or IT-related role.
• Exposure to POS systems, kiosk platforms or digital ordering technologies will be advantageous.
• Basic understanding of system integrations and troubleshooting principles.
• Experience working within a retail or hospitality environment will be beneficial.
• Knowledge & Skills
• Basic knowledge of POS systems, kiosk platforms and digital ordering technologies.
• Familiarity with, or willingness to learn, Micros Simphony, Datasmith, Datapost and Transaction Junction.
• Strong analytical and problem-solving skills with a logical approach to troubleshooting.
• Excellent written and verbal communication skills.
• Strong organisational skills with the ability to manage multiple priorities.
• High level of accuracy and attention to detail.
• Proficient in Microsoft Office, particularly Excel.
• Ability to build effective relationships with internal stakeholders and external vendors.
• Self-motivated, adaptable and eager to learn in a fast-paced retail technology environment.

Closing Date 03 August 2026

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Job Description

• Pedros is looking for a Digital Ordering Systems Administrator to join our Technical Team. This role is responsible for the deployment, administration, maintenance and continuous improvement of our digital ordering platforms, including self-service kiosks, customer-facing ordering systems and related integrations.
• You will play a key role in ensuring our digital ordering ecosystem remains reliable, efficient and optimised, while working closely with internal stakeholders and external technology partners to deliver an exceptional customer experience.

Duties & Responsibilities:

Deployment & Configuration

• Configure, deploy and commission kiosk environments for new store openings, relocations and hardware replacements.
• Ensure kiosk environments are fully operational and store-ready before launch.
• Perform remote software deployments, firmware upgrades and configuration changes with minimal disruption to business operations.
• Manage menu structures, modifier flows, combo configurations and upsell journeys to ensure accurate and commercially optimised customer ordering experiences.

Support & Incident Management

• Provide first and second-line support for kiosk, payment, software, hardware, network and integration-related incidents.
• Investigate, troubleshoot and resolve technical issues within agreed service levels.
• Conduct root cause analysis on recurring issues and implement preventative solutions to improve system reliability and uptime.
• Monitor system performance and proactively identify opportunities for improvement.

Integrations & Vendor Management

• Maintain integrations between kiosks, Micros Simphony POS, Transaction Junction, loyalty platforms and other digital ordering solutions.
• Escalate technical issues to vendors where necessary and manage resolution through to completion.
• Gather business requirements and coordinate system enhancements with vendors and development teams.
• Produce regular reports on system availability, transaction success rates, payment failures and platform usage.

Requirements

• Diploma or Degree in Information Technology, Computer Science, Information Systems or a related field.
• 3–5 years' experience supporting kiosk platforms, POS systems or digital ordering technologies.
• Experience administering customer-facing digital ordering systems within a retail, QSR or hospitality environment.
• Experience with remote device management and software deployment.
• Valid driver's licence and willingness to travel when required.

Knowledge & Skills

• Strong knowledge of kiosk platforms, POS systems and digital ordering technologies.
• Experience working with Micros Simphony POS.
• Experience with payment gateways and middleware solutions such as Transaction Junction is advantageous.
• Strong troubleshooting, diagnostic and root cause analysis skills.
• Experience supporting system integrations and remote device management.
• Excellent stakeholder management and vendor coordination skills.
• Strong analytical, organisational and problem-solving abilities.
• Proficient in Microsoft Office, particularly Excel.
• Excellent written and verbal communication skills.

Closing Date 03 August 2026

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Job Description

• Are you the kind of leader who treats the business as if it were your own?
• Do you thrive under pressure, build high-performing teams, and know exactly how to balance people, profit, and performance?
• If so, this is your opportunity to take the reins and make a lasting impact.
• As part of our exciting regional growth journey, we are looking for exceptional Restaurant General Managers who can lead from the front, drive operational excellence, and create a culture of accountability, energy, and success. This is more than just running a restaurant – it's about owning the result, developing future leaders, and delivering an unforgettable guest experience.

What You'll Be Doing:

• Taking full ownership of all aspects of the restaurant's operations
• Leading, inspiring, and developing a team of managers and crew members
• Driving sales growth and ensuring the restaurant consistently achieves its targets
• Managing profitability through effective control of GP, labour, food costs, and operating expenses
• Delivering exceptional customer experiences and creating a service-driven culture
• Ensuring compliance with all brand standards, food safety, health and safety, and operational procedures
• Analyzing business performance and implementing action plans to improve results
• Recruiting, training, coaching, and succession planning future leaders
• Managing staffing levels and ensuring optimal productivity
• Overseeing stock management, ordering, and inventory control
• Driving a culture of accountability, recognition, and continuous improvement
• Ensuring the restaurant is always guest-ready, audit-ready, and operating at its very best

What We're Looking For:

• A strong and inspirational leader with a hands-on approach
• A commercially minded individual who understands how to drive profitability
• Someone who leads with passion, integrity, and accountability
• Excellent communication and people management skills
• The ability to make sound decisions and solve problems effectively
• A results-driven mindset with a passion for operational excellence
• A leader who can motivate teams to consistently exceed expectations
• The ability to thrive in a fast-paced, high-pressure environment

Minimum Requirements:

• Grade 12 / Matric certificate (essential)
• Minimum of 5 years' experience in a Restaurant General Manager, Senior Store Manager, or equivalent leadership role within the QSR, fast food, restaurant, retail, or hospitality industry
• Proven experience managing large teams and high-volume operations
• Strong financial acumen with the ability to confidently manage and report on:Turnover and sales performance
• Gross Profit (GP)
• Labour costs
• Food costs
• Net Profit
• Productivity and staffing efficiencies
• Waste control and stock variances
• Audit scores and operational KPIs
• Demonstrated success in driving sales growth and improving profitability
• Experience in recruitment, coaching, and developing management teams
• Strong administration, reporting, and computer literacy skills
• Ability to work flexible hours, including weekends and public holidays
• Reliable transport
• A clear criminal record
• South African citizenship or a valid work permit

Closing Date 03 August 2026

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Job Description

• Are you a passionate leader who thrives in a fast-paced environment and knows how to turn great teams into exceptional results? If you're ready to take ownership, inspire people, and make a real impact, then this opportunity is for you!
• As part of our exciting regional expansion, we are looking for dynamic, hands-on Store Managers to join our growing team. This is your chance to lead from the front, drive performance, and build a rewarding career with a brand that recognises and rewards excellence.

What You'll Be Doing:

• Taking full accountability for the day-to-day operations of the store
• Leading, coaching, and developing your team to deliver exceptional results
• Driving sales growth and ensuring operational targets are achieved
• Managing labour costs, productivity, and staffing requirements
• Controlling stock, minimising waste, and safeguarding profitability
• Delivering outstanding customer experiences and resolving customer concerns
• Ensuring compliance with brand standards, food safety, and health and safety requirements
• Monitoring store performance and implementing action plans to improve results
• Recruiting, training, and developing future leaders within your team
• Preparing reports and managing administrative responsibilities effectively

What We're Looking For:

• A natural leader who inspires and motivates others
• Strong commercial awareness and a passion for delivering results
• Excellent communication and interpersonal skills
• The ability to make sound decisions in a fast-paced environment
• A hands-on approach with a strong work ethic
• A customer-focused mindset
• The ability to manage multiple priorities while maintaining high standards

Minimum Requirements:

• Grade 12 / Matric certificate (essential)
• Minimum of 3–5 years' experience in a Store Manager role within the QSR, fast food, restaurant, retail, or hospitality industry
• Proven experience managing high-performing teams
• Strong understanding of store financials and key operational metrics
• Ability to confidently manage and report on:Turnover and sales performance
• Gross Profit (GP)
• Labour costs
• Food costs
• Waste management
• Productivity and staffing efficiencies
• Experience with stock control, ordering, and inventory management
• Proficient in basic computer systems and reporting
• Ability to work shifts, weekends, and public holidays
• Reliable transport
• A clear criminal record
• South African citizenship or a valid work permit

Closing Date 03 August 2026

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Job Description

• The Product Developer – NPD is responsible for the creation, development, and continuous improvement of menu items and product offerings. This role ensures that all products align with brand standards, customer preferences, operational capabilities, and profitability targets within the hospitality environment.

DUTIES AND RESPONSIBILITIES:

• Develop new menu items, recipes, and product concepts in line with brand strategy.
• Conduct market research to identify food trends, customer preferences, and competitor offerings.
• Innovate and improve existing menu items to enhance quality, taste, and presentation.
• Conduct product trials, tastings, and evaluations.
• Standardize recipes, portion sizes, and preparation methods.
• Work closely with Operations to ensure products are practical and scalable across stores.
• Prepare detailed product costings and ensure alignment with target margins.
• Collaborate with Procurement/Supply Chain to source ingredients cost-effectively.
• Monitor food cost impact of new and existing products.
• Ensure all products meet food safety, hygiene, and regulatory requirements.
• Maintain consistency in product quality across all locations.
• Develop and maintain product specifications and SOPs (Standard Oper
• Track timelines, milestones, and deliverables.
• Ensure on-time rollout of new products and limited-time offers (LTOs).
• Prepare reports on product performance and customer feedback.
• Conduct post-launch reviews and recommend improvements.

Requirements:

• Diploma/Degree in Food Science, Culinary Arts, Hospitality Management, or related field.
• Minimum 2 - 4 years’ experience in product development or culinary innovation.
• Experience within the hospitality, restaurant, or food production industry is preferred.
• Hands-on experience in kitchen operations or food production environments is advantageous.

Closing Date 06 August 2026