Current Jobs at SITA SOC (Ltd)

Key Responsibility Areas 

• INITIATION PROJECT – Effectively applies project management principles to initiate and Plan the project; 
• MANAGE PRODUCT DELIVERY – Manage product delivery to ensure successful delivery of the project; 
• PROJECT CONTROL – Monitor and Control project activities to ensure successful delivery of the project objectives within budget, scope, time and quality according to plan; 
• PROJECT CONTROL – FINANCE – Consolidate, Monitor and control project costs and revenue to ensure delivery of the project within budget and profitability guidelines; 
• PROJECT CONTROL – RISK – Monitor and Control project risks and issues; and 
• PROJECT CLOSURE – Close Project according to company policy. 

Qualifications and Experience 

• At least 3 years Project management experience, 
• At least 3 years working experience in an IT environment and 
• At least 3 years in public sector IT environment. 
• Minimum: 3 Year National Diploma / Degree in Business Management/ Project management / Information Technology/ Computer Science or equivalent (at least NQF Level 6). 
• Certification: Project Management Professional (PMP) and/or Prince 2 Practitioner Certification and/or Agile PM Practitioner will be an added advantage. 
• Experience: A minimum of 5 – 6 years working experience, including: 

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Key Responsibility Areas 

• Design and planning of all services and solutions relating to the Core Server Infrastructure and Directory services.
• The formulation of procedures and standards for Directory integrated sytems, Servers and related services. 
• Infrastructure preparation. To manage, maintain and monitor core IT infrastructure services. Reporting and Communication.  

Qualifications and Experience 

• Minimum: 3-year National Diploma/Bachelor’s degree in Computer Science or Information Technology/NQF level 6. 
• Certification: MCSE/ MCITP/ MCSA 
• Experience: 3 - 5 years’ experience in Server Administration and at least one-year experience in the provision and support of core Server Infrastructure and associated services. 

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Key Responsibility Areas 

• Infrastructure management. 
• Maintenance of Network Devices 
• Provide user support and attend to logged incidents. 
• Attend client technical meetings. 
• Configuration of network routers and switches. 
• Provide inputs to Monthly reports. 

Qualifications and Experience 

• Minimum:3-year National Diploma/ Degree in IT related field (Computer Science, Information Technology, Engineering, BCom etc) at NQF level 6. 
• Certification: CCNA 
• Experience: 3 - 5 years’ experience in provision and support of ICT solutions (specifically within a Unified Communication environment), Wide Area Network (WAN), Troubleshooting Technology, Network topology, Network Design, Application Layer and routing protocols. 

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Key Responsibility Areas 

• Implementation of ITIL Life Cycle stage (Service Operations) relevant to all types of incidents, requests, problems, events and access management issues raised against SLA / OLA and underpinning contract requirements and highlight areas of performance risks in order to provide excellent service delivery 
• Monitoring and evaluation of incidents, request, event and access requirements life cycle against SLA requirements and mitigation of risks 
• Monitoring and evaluation of all escalation mechanisms with regard to management of risk to enable consistent effective service delivery and performance 
• Provide input in planning and facilitating Incident, Request, Event Access Management audits 
• Manage critical and high impact Incidents, Requests, Events and Access Requirements 
• Collaborate with relevant stakeholder in managing the Incident, Request, Event and Access Management life-cycle processes 

 Qualifications and Experience 

• Minimum: 3-year National Diploma in Computer Science, Information Technology, Business Administration/Management or equivalent; and ITIL Foundation Certification. 
• Experience: 3-5 years’ experience in Service Management principles and the application of best practices (i.e ITIL, COBIT, ISO) for Incident, Request, Problem, Event and Access Management; Experience in Service Asset and Configuration Management processes and supporting technologies (i.e ITSM, ARS); Working in a team and team management by applying project management delivery concepts; and Customer interaction. 

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Key Responsibility Area 

• Strategic Architecture and Engineering Oversight. 
• Technical Leadership and Guidance. 
• Resource Management and Optimization. 
• Risk Management and Compliance. 
• Performance Management and Reporting 

Qualifications and Experience 

• Minimum: 3- year National Diploma/ Degree in Computer Science, Information Technology, Engineering or a related field at least NQF level 6 or a verified / certified alternative equivalent @ NQF Level 6. 
• Certification: Non-Mandatory Certifications: TOGAF, ITIL, PMP, or other architecture and engineering certifications are preferred. 
• Experience: 8-10 years' experience in architecture, engineering, or a related field, with at least 5 years in a leadership role managing teams and overseeing multiple projects or programs in a corporate or public sector environment. 

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Key Responsibility Area 

• Strategic Governance and Oversight. 
• Product Management. 
• Resource Management and Optimization. 
• Risk Management and Compliance. 
• Performance Management and Reporting. 

Qualifications and Experience 

• Minimum: 3- year National Diploma/ Degree in Business Administration, Management, Computer Science, Information Technology, or a related field at least NQF level 6 or a verified / certified alternative equivalent @ 
• NQF Level 6. 
• Certification: Non-Mandatory Certifications: Program Management Professional (PgMP), Certified ScrumMaster (CSM), PMI Agile Certified Practitioner (PMI-ACP), or Lean Six Sigma. 
• Experience: 8-10 years' experience in project management, governance, or a related field, with at least 5 years in a leadership role managing teams and overseeing multiple projects or programs in a corporate or public sector environment. 

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Key Responsibility Area 

• Standardized Project Management Methodologies. 
• Project Portfolio Performance Reports. 
• Resource Allocation Plans. 
• Risk Management Framework. 
• Governance and Compliance Documents. 

Qualifications and Experience 

• Minimum: 3 - year National Diploma/ Degree in project management, business administration, management, software engineering, information technology, or a related field at least NQF level 6 or a verified / certified alternative equivalent @ NQF Level 6. 
• Certification: Non-Mandatory Certifications: Recognised Project Management certification e.g. PMP or Prince II 
• Experience: 8-10 years extensive experience in project management, including managing large and complex projects. Leadership: Proven experience (typically 5+ years) in a leadership role, managing teams and overseeing multiple projects or programs. PMO Experience: Demonstrated experience in establishing, managing, or leading a Project Management Office (PMO). Industry-Specific Experience: Experience in the relevant the ICT industry, in especially Software Development and Maintenance, is advantageous. 

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Key Responsibility Areas 

• Develop network design as per client request 
• Implement network design in order to ensure technical performance, availability and stability 
• Provide inputs in the Network Architecture and Customer Solutions governance with regards to the implementation of solutions 
• Develop, implement and manage the Design and Planning Organisation to deliver on the business goals of SITA and ensure sustainability in service delivery from technology architecture and design perspective 
• Adhere to performance management policy to ensure optimum performance output to enhance service delivery 
• Responsible for handling queries of team members in relation to ERP (HR, OTL, I expense) 

Qualifications and Experience 

• Minimum: 3 year National Diploma/ Degree in IT related field (Computer Science, Information Technology/Engineering and CCNA – NQF Level 6 
• Experience : 3-5 years experience in the provision of ICT solutions, specifically within Network Architecture and Customer Solutions environment.  

Technical Competencies Description 

• Knowledge of: ICT environment Government IT Politico-legal environment SITA Business processes financial modelling Strategy development Infrastructure Planning, Solution Design and Implementation; Quality Assurance and Project Management; Business knowledge IT Models and Frameworks. 

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Key Responsibility Areas 

• Support the Research & Innovation in developing and implementing Innovation & Research strategies and roadmaps (from an Innovation Delivery perspective) to ensure a comprehensive and integrated prototype function. 
• Participate in the development, implementation and evaluation of governance mechanisms for Innovation Delivery and monitor the adherence thereto so as to deliver quality products in a controlled environment. 
• Lead and Manage resources (i.e. budget/finances, asset/equipment and staff) within the Unit in order to ensure the efficient operation and that all the resources are utilised optimally 
• Participate in the development and implementation of Architectural mechanisms for ICT: Research & Innovation to improve interoperability of government systems. 
• Programmes/projects manage development/procurement and maintenance projects of Innovation Delivery Unit so as to meet Research & Innovation: Innovation Delivery commitments. 
• Design, develop / procure, package, release and maintain innovative IT prototypes or PoC’s so as to meet the Innovation Delivery’s service commitments in a way that complies with architectural standards and established methodologies and practices 
• Participate in the Free and Open Source (FOSS) Project Office for the GITO Council 
• Develop and execute stakeholder relationship management plans to enable effective management and improvement of stakeholder relationships 
• Ensure that resources are kept abreast of the latest industry developments and ensure that appropriate technologies are used for knowledge management so as to ensure that innovation and improved productivity.  

Qualifications and Experience 

• Required Qualification: 3year National Diploma/ bachelor’s degree in an ICT related field (Computer Science, Information Systems, Technology and Engineering) or equivalent. 
• Experience: 8-10 years’ experience in the ICT field, including development, implementation and maintenance / enhancements of integrated solutions across multiple hardware and software platforms with leadership, general management, operational responsibility in a large corporate/public sector organisation. The experience must include the following: 3 years’ experience as a Senior Manager in corporate/public sector; and 3 years’ experience in prototyping and development of IT systems within the corporate/public sector, including: o Strategic thinking and leadership with strong abilities in relationship management; o Lab development and prototyping of innovative IT solutions and technologies for deployed within a corporate/public sector; o Successfully developed and implemented applications; o Established a track record of managing technical staff through various SDLC phases (Cross-functional environment experience highly desirable); o Demonstrated project management competency and the execution of multiple projects, including managing resources across multiple projects; and o Developed efficient and effective IT solutions to diverse and complex business problems. 

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Key Responsibility Areas 

• Manage team/s to ensure effective and efficient operations and that all the resources are utilised optimally. This must be done in accordance with SITA Policy Framework. 
• Participate in the development and implementation of Architectural and Governance mechanisms for the testing section to improve quality of services and deliverables. 
• Manage and execute Quality Assurance programmes / projects spanning multiple environments to ensure that it is successfully delivered 
• Participate in quality assurance phases of software development programmes / projects spanning multiple environments to ensure that it is successfully delivered. 
• Manage and develop Quality Assurance templates and repositories in accordance with SITA Quality Assurance Methods and SITA software development lifecycle standards. 
• Manage and execute comprehensive quality assurance activities in accordance with SITA Quality Assurance Methods and SITA software development lifecycle standards. 
• Ensure that resources (including self) are kept abreast of the latest industry developments and ensure that appropriate technologies are used for knowledge management so as to ensure innovation and improved productivity.  

Qualifications and Experience 

• Required Qualification: Bachelor’s degree or diploma in an ICT related field (Computer Science, Information Systems, Technology, and Engineering) at least NQF level 6. ISQTB would be an added advantage. 
• Experience: 5 - 6 years’ experience in the ICT field, including IT Governance, IT Planning, systems development/procurement, implementation and maintenance/enhancements of integrated solutions across multiple hardware and software platforms with leadership, management, operational responsibility in a large corporate/public sector organisation 3-5 years’ experience in the system testing profession including the application of system testing techniques, interpretation of solution design architectures, walkthroughs and inspections, functional and nonfunctional test automation concepts, and manual software system testing. 

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Key Responsibility Area 

• Develop /Design software or customize software for client use with the aim of optimizing operational efficiency using SITAs software development stack / development framework. 
• Coordinate software system installation and monitor equipment functioning to ensure specifications are met. 
• Produce detailed specifications and writing the programme codes. 
• Maintain the integrated IT software components systems once they are up and running. 
• Develop integrated Technical Service Specifications for single or multiple software components to clearly set direction for procuring or building software components. 

Qualifications and Experience 

• Minimum: 3 years Diploma / Degree in ICT (Computer Science, Information Systems, Technology and Engineering) or related field. 
• Experience: 3 - 5 years’ experience with full software development lifecycle (SLDC), within systems development, implementation and maintenance / enhancements of solutions in the corporate sector organisation. 
• 3 years’ experience in JAVA/JEE and related technologies. 

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Key Responsibility Areas 

• Receive and record incoming and outgoing correspondence to ensure proper record keeping for the sub department. 
• Prepare and distribute minutes, presentations as well as general office documentation/communication to ensure that information reached relevant identified parties. 
• Perform general office duties. 
• Arrange work sessions and staff meetings with employees and coordinate all logistical arrangements for the sub department. 
• Responsible for the accommodation and flight arrangements for the sub division in accordance with SITA travelling policy and procedures to the satisfaction of the division. 

Qualifications and Experience 

• Minimum: Grade 12 (NQF level 4) plus a relevant recognised course (shorter than a year at NQF level 4-certificate of competence) –depending on operational requirements. 
• Certification: MS Office certification will be an added advantage. 
• Experience : 1 - 2 Minimum experience applicable to the specified discipline.