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Takealot.com is the leading ecommerce retailer in South Africa and one of the largest, most innovative ecommerce retailers on the African continent.
Our mission is to be the most customer-centric online shopping destination in Africa, built around the simple concept that the customer comes first.
All of our focus is dedicated to improving the customer ...
Read more about this company
Your responsibilities will include:
Administrative support for all TakealotMore Marketing team members including, but not limited to:
- Administration of all competitions and prize-draws (including winner selection prize fulfilment and CPA compliance documentation).
- Ad hoc support for all TakealotMore team members in coordination of daily duties and administrative tasks.
- Daily monitoring & trafficking of all inbound TakealotMore enquiries from Zendesk, Conversocial & Marketing inbox, escalating to relevant team members and responding directly where possible.
- Assist with administrative tasks around broadsheets.
- Send weekly TakealotMore Activity Updates.
- Partnership and sponsorship assistance.
- Creating and management of coupons using the coupon tool.
- Vouchers (request & issue).
- Event co-ordination and management.
- Prepare marketing reports and presentations by collecting, analysing, and summarising all applicable data.
- Keep promotional materials ready by coordinating requirements with the graphics department; inventory stock; placing orders; verifying receipt.
Assist the Brand team with:
- Competition agreements for Radio ads.
- Sourcing products for TV ads.
- Influencer campaigns
Assist Traffic Manager with:
- Creating Asana tasks for promo’s, newsletter, weekly carousels, flyouts.
- Following up on creatives.
- Building and maintaining landing pages
Attributes required:
- Smart, hard-working, with demonstrable integrity
- Excellent written and verbal communication
- A passion for retail and marketing is essential
- Bias towards action and solution-oriented
- A self-starter and fast learner with an active thirst for knowledge
- Willing to take direction and able to work independently, demonstrating initiative
- Highly organized with meticulous attention to detail, and a well-structured thought process
- Ability to multi-task and to meet tight deadlines
- Comfortable working under pressure in a fast-paced environment
- Confident, with very strong interpersonal & communication skills and a proven ability to build productive relationships quickly
- The ability to be reactive and adaptability to work in a fast-paced environment
- Fast and diligent learner
- Motivated self-starter with a drive for results
Qualifications and experience:
- Relevant Bachelor’s Degree in Marketing or related
- 1-2 years’ experience as a Promotions/Marketing Coordinator or in a similar role
- Internship experience in a Retail / Marketing role desirable
- A strong working knowledge of Excel / Google sheets and Microsoft Office
- Good numerical and analytical skills – adept at creating formulae, graphs etc.
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Your responsibilities will include:
Team Leadership and Management
- Supervise and mentor a team of accounts payable specialists.
- Organize training sessions to enhance team skills and knowledge.
- Conduct performance reviews and provide constructive feedback.
Accounts Payable Processing
- Oversee the timely and accurate processing of invoices, statement reconsiliations and payments.
- Ensure compliance with company policies and regulatory standards.
- Manage month-end and year-end closing processes.
Vendor Management:
- Maintain strong working relationships with vendors.
- Negotiate payment terms and handle disputes effectively.
- Ensure vendor accounts are reconciled accurately and resolutions are executed on for outstanding items
Process Improvement:
- Identify and implement process improvements to increase efficiency and accuracy.
- Collaborate with IT and other departments to enhance AP systems.
- Develop and maintain internal controls and procedures.
Reporting and Compliance:
- Prepare detailed reports regarding AP metrics for senior management.
- Monthly reporting on all Ballance sheet control accounts ( GRIR)
- Manage audits related to accounts payable.
Qualifications and Experience:
- Bachelor’s degree in Finance, Accounting, or related field.
- 4- 5 years of experience in accounts payable, with at least 2 years in a supervisory role.
- Strong understanding of accounting principles and financial reporting.
- Proficient in AP software and systems
- Excellent organizational and leadership skills.
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Your responsibilities will include:
- Own merchandising and promotional strategy across the Mr D On-Demand vertical
- Drive merchandising with a focus on maximising partner discoverability and conversion
- Create and execute on a Merchandising Calendar attributing measures of success for all campaigns
- Maximise the usage of the Mr D app merchandising inventory and report back on successes and learnings
- Run cross departmental sessions that focus on best practice partner curation
- Understand and report on the commercial impact of merchandising initiatives
- Manage merchandising team, planning sessions and calendars
- Work closely with the advertising teams to ensure execution of booked campaigns
- Continuously refine Standard Operating Procedures (SOPs) to enhance team productivity, eliminate redundancies, and create streamlined, scalable merchandising processes
- Assist and partner with the product team to identify and enhance merchandising features and optimize existing systems to improve operational efficiency and enhance the customer shopping experience
- Collaborate with the BI team to develop new merchandising metrics and improve data accessibility to enable evidence-based decisions for merchandising initiatives and inventory optimization
Qualifications and Experience:
- Relevant tertiary qualification
- Minimum 3-5 years’ experience in an Ecommerce Marketplace
- Environment/Online B2B or Retail
- A minimum of 1-2 years leading a team (beneficial)
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Your responsibilities will include:
- Create and maintain business partner accounts
- Reconciliations of business partner accounts
- Resolve business partner queries
- Preparation of statements and distribution thereof to business partners
- Preparation of various billings and invoices to business partners
- Assist with internal queries on business partners
- Processing transactions on accounts payable and accounts receivable
- Maintaining the age-analyses on accounts payable and receivable
- Following up with debtors regarding overdue accounts receivable
- Processing of daily transactions
- Reconciliation of control accounts
- Processing of daily refunds based on various payment methods
- Assistance with creation and maintenance of coupons
- Assistance with daily, weekly and monthly reporting
- Responsible for daily bank uploads and bank reconciliations
- Processing of overhead invoices and payments
- Additional ad hoc duties, as required within the finance department
Requirements:
- A minimum of 2-3 years experience in a similar role
- Advanced Excel
- Basic knowledge of Pastel Evolution knowledge would be beneficial
- A Bcom degree
- Honours would be advantageous
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Your responsibilities will include:
- Maximise value from existing Takealot Group relationships (brands and sellers)
- Directly attracting new brands, agencies and non-retail advertisers to invest in new and existing advertising inventory
- Initiating, designing and ensuring implementation of group advertising campaigns
- Target suppliers and sellers (working with internal teams) to offer additional value through group advertising options
- Customise group advertising campaigns for high value clients
- Continuously contribute to the enhancement of the group rate card and pitch deck for standard campaigns
- Obtain assets required for designers to implement campaigns
- Ensure all booked advertising campaigns are added to the marketing calendar (briefed into retail marketing managers) and executed effectively and on time.
- Oversee billing and payment
- Oversee campaign tracking reports and communicate outcomes to clients, building a campaign execution portfolio
- Consistently meet and surpass advertising sales targets
- Leverage Takealot's innovations and insights to find, attract, and engage intended audiences to ensure that advertising campaigns meet the success criteria set by the client.
- Utilize a range of flexible pricing and buying models, including self-service, managed service and programmatic ad buying to put solutions in place that will help businesses build brand awareness, increase product sales and more.
- Act as a strategic partner to advertising clients and sell a broad range of advertising solutions that will ensure that their business goals are met.
Qualifications and experience:
- Bachelor's Degree or Advanced Diploma
- If the degree/diploma qualification requirement isn't met, at least 6 years or account management experience/exposure (through projects or responsibilities) will be required.
- 3 years experience in advertising sales (account management-individual contributor)
- Experience in Digital Marketing, Advertising and or external Sales; a good understanding of the digital landscape
- E-Commerce experience is advantageous
- Demonstrated ability to consistently achieve sales targets
- Strong track record of internal and external relationship management
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Your responsibilities will include:
- Establish the company’s technical vision and lead all aspects of technological development.
- Play a crucial role in driving technological innovation, shaping the digital roadmap, and ensuring the successful implementation of technology initiatives.
- Collaborating closely with product and business leadership to ensure the company's technology requirements are aligned with the company’s vision, strategy, and roadmap
- Help steer the organisation toward greater efficiencies and better performance by adopting the right technology investments
- Identify technology trends to continuously scale up the products with a strong focus on AI capabilities to drive customer experience and resource efficiency
- Develop IT architecture strategies, partnering with the security team to implement changes to existing technology, keeping up to date with current and future levels of IT security, threats, vulnerabilities
- Demonstrate strong leadership traits to gain the trust & confidence of existing technology and product leaders and build a culture of growth, learning, and innovation
- Build a vibrant engineering culture focused on ownership, accountability, teamwork, and curiosity
- Maintain rigorous performance management practices to uphold high standards of performance and accountability whilst maintaining, growing, and evolving our group's technical talent and organisational structure.
- Ensure the technical budget is properly forecasted, monitored, and optimized.
Qualifications & Experience:
- Should bring 20+ years of experience, with the last 5-8 years in leadership roles in eCommerce or relevant industry will be beneficial
- The leader should be willing to get his hands dirty whenever needed and should have a strong desire to work with engineers at all levels.
- Proven track record of crafting and rolling out several technologies and products to fast-paced, dynamic businesses.
- Experience in working on complex systems and the adoption of new and state-of-the-art technologies is helpful.
- Expertise in large-scale application development, data engineering, mobile app development, and SAAS technologies.
- Hands-on experience in architecting distributed and big-data systems using the newest technologies.
- Should have a sound understanding of analytics systems. Should have built platforms/systems/applications supporting large numbers of users and transactions
- Should have been an integral part of the product management lifecycle from conception to delivery.
- A track record of owning products from start to finish would be an added advantage.
- Strong track record of leading managers and high-performing engineering teams. Should have demonstrated outstanding people leadership skills.
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Your responsibilities will include:
- Day to day operational management of operations in the region for Takealot Logistics
- Ensure 1st time delivery percentage of 98% or higher consistently
- Manage, lead and grow operational support team
- Management of 3pl partners in region
- Intervention and management with Franchises/branches in region to ensure delivery against
- 1st time delivery percentage
- Working closely with support teams in Tech, compliance, finance to deliver Takealot Logistics goals
- Effective management of fleet in region to ensure 100% compliance to Road Traffic Act, and ensure compliance to OEM fleet benchmarks
- Growing existing Takealot Logistics reach through new branches, satellites and product mix
- Champion and clearly communicate new central initiatives and processes to the team
- From a customer perspective, add significant value through forming part of the intellectual input to business supply chain issues and opportunities
- Maintain accurate reporting on cost and performance components
- Ensure use and accuracy of monitoring and management systems
- Review logistical processes with the objective of identifying efficiency improvements, implementing new or enhanced processes, while understanding the role of related systems, and the impact on upstream or downstream functions
- Interpret the merchandise seasonal plans to ensure efficient flow and distribution of products through the network
- Monitor the gap between the demand and supply planning processes to produce accurate supply strategies and plans, to achieve target customer service level agreements
- Cascade the strategy to the team and continuously provide them with direction
- Identify issues at high level and analyse, resolve them at a detailed level
- Take accountability for the quality of the technology and processes within the team, and implement changes and best practice as required
- Manage and Monitor logistics adherence to best practice and performance
- Lead the team in logistics performance projects
- Drive change and lead the implementation of best practice Define, train and improve of current internal processes
- Continuously monitor service levels and address issues
- Oversee the management of the logistics budget and negotiate the logistic contracts
- Oversee the compliance of data capturing into the portal and the accuracy of the invoicing
- process
- Ensure the proper utilization, maintenance, and follow up of the Takealot Logistics fleet as well as control and management of the cost of the fleet (fuel, maintenance, and repairs); also that a regular maintenance plan is set up for all vehicles
- Ensure the development / revision and / or the implementation and adherence to vehicle policy in the organization
- Takealot Logistics operational evangelist, understand clearly the Takealot Logistics business and provide input operationally, tactically and strategically on all operational facets
Qualifications:
- Degree in Logistics/Operations Management/ Supply Chain Management or Business/Commerce
- Post graduate qualification in any of the streams listed above
- Project management
- Advance diploma in Retail Management Principles
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Your responsibilities will include:
Process Improvement and Optimization
- Have a full understanding of operational process and systematic flows to enable process improvements
- Assist operations with good system practice & change management
- Capture, design, and make recommendations to process flow through risk, security, and productivity gap analysis
- Project manage assigned improvements and initiatives from design to implementation & execution
- Suggest and implement continuous improvement projects relating to process improvements
- Provide auditing and gap analysis on processes and procedures
- Apply lean methodologies to eliminate waste and improve efficiency
- Develop and deliver presentations to communicate complex processes to non-technical audiences
- Conduct regular benchmarking initiatives to stay competitive in the industry
Training and Development
- Develop and maintain work standards and characteristics that promote efficient staff and facility utilisation
- Assist in the coaching of staff towards meeting and exceeding performance expectations for quantity, quality, timeliness, and efficiency
- Demonstrate, train and enforce Operational “Best Practices”
- Develop training material for new equipment and processes
- Provide solutions regarding operational training, methodologies, and onboarding procedures which include working instructions and training material
- Conduct training sessions for end-users to ensure they can effectively execute all operational processes & systematic understanding
Standard Operating Procedures (SOPs) and Compliance
- Routinely audit Operational SOPs
- Constant engagement with the workforce on the operational floor to evaluate SOP adherence and training requirements
- Responsible for the rollout and upkeep of training administration automation which includes training material access, assessments, and sign-off procedures
- Ensure ongoing updating and creation of SOPs for current and new processes
- Responsible for the creation, automation, and upkeep of the SOP database
- Complete time & motion studies in respective facilities
Attributes and Qualifications :
- BEng, BCom Logistics, BCom Supply Chain & Operations Management, or similar degree
- 2 - 3 years field experience in staff training / staff development and/or process implementation
- Minimum 3 years relevant experience within DC Operations or eCommerce Industry
- Minimum 1 year working with WMS systems such as Oracle, Logfire, Manhattan, Red Prairie, SAP, Highjump or similar
- Experience in BEST OPERATING PRACTICES
- Experience in Continuous improvement / Six Sigma
- Strong People management affinity
- High level of proficiency with MS Office packages
- Process fault finding and resolution
- Excellent communication skills, both written and spoken
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Your responsibilities will include:
- Ensure effective campaign planning, execution and improving advertising performance.
- Manage the full life cycle involvement in digital advertising campaigns from enquiry stage to campaign completion.
Campaign Execution:
- Collaborate with marketing teams to implement and deliver successful digital advertising campaigns across various platforms, such as social media, search engines, and email.
Performance Monitoring & Optimization:
- Track and analyze campaign performance metrics, providing insights and adjustments to improve effectiveness and ROI.
Stakeholder Coordination:
- Serve as a link between creative, technical, and marketing teams to ensure smooth execution of campaigns.
Brand Awareness & Engagement:
- Assist in building brand visibility and engaging the target audience through well-targeted, impactful campaigns.
Data-Driven Decision Making:
- Leverage analytics and reporting tools to assess campaign results and inform future strategies.
Market Competitiveness:
- Stay updated on industry trends and competitor strategies to ensure the organisation remains competitive in the digital space.
Budget Management:
- Manage digital campaign budgets effectively, ensuring maximum returns for investment.
Compliance & Standards:
- Ensure all campaigns adhere to branding guidelines, legal regulations, and platform policies.
Qualifications and Experience:
- Bachelor's Degree or Advanced Diplomas in Marketing/Advertising
- At least 1-3 years digital campaign management experience is a prerequisite
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Your mission, should you choose to accept it:
- Create and facilitate the delivery of one or more of Takealot Group’s key focus areas:
- Data collection
- Data monetisation
- Data governance
- You will work closely with product and engineering to ensure we collect the right data to produce relevant business insights.
- You will own all event mechanisms across the Takealot Group, namely GA4 and a proprietary event tracking system. This, for instance, includes creating and enforcing event naming standardisation, monitoring event emissions and alerting on significant drops, and deeply understanding user event payload content to suggest improvements and refinement.
- You will work closely with the commercial head of Data Monetisation to create data products and unlock revenue opportunities.
- You will project manage 3rd party data integrations as enrichment layers to existing and future data products.
- You will be responsible for sharing data with 3rd parties. This includes making current processes more streamlined while at the same time ensuring adherence to data governance requirements.
- You will work hand-in-hand with data teams to configure and define how data can be easily discoverable by end users using an existing discovery tool.
- You will work hand-in-hand with data teams to implement any audit findings around data governance and user privacy.
- You will ensure compliance with data privacy and security regulations while monetising data products.
- You will work hand-in-hand with a range of data teams: data engineering (data collection), analytical engineering (data marts/models), and business intelligence (dashboarding/reporting) in driving end-to-end data products across the key focus areas.
- You will work closely with relevant business units to identify opportunities for driving meaningful business results through data solutions and then work with stakeholders to prioritize projects for roadmap inclusion.
- Becoming an effective evangelist of data within the business vertical you serve, helping stakeholders understand the capabilities and potential value of data.
- Balance longer-term product vision and goals with short-term wins.
Experience and Qualifications:
Product experience:
- 9+ years of related and transferable experience or 5+ years of product management experience.
- Experience leading and executing cross-functional projects, preferably in high-traffic environments.
- Familiarity and proficiency with agile methods and tools to support project management in a timeline-sensitive environment.
- High accountability when it comes to meeting deadlines and shipping dates.
- Preferably, a proven track record in delivering data products and subsequent maturing iterations at scale.
Data experience:
- A solid understanding of data engineering and analytics fundamentals, allowing you to understand and earn the respect of experienced data engineers.
- Experience with MySQL or PostgreSQL and BigQuery or a similar technology, preferably in a high-load environment.
- Experience with Google Sheets and/or Microsoft Excel at an advanced level.
Qualifications:
- Preferably a Bachelor’s Degree in Management Science, Engineering, Statistics, Data Science, or Computer Science. If you don’t have a relevant qualification, equivalent experience is required.
Method of Application
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