Current Jobs at The Heineken Company

Key performance areas will include, but are not limited to:

• Ensure accurate updating/capturing of personnel info on MYHR / Ask HR 
• Ensure accurate general personnel administration 
• Update ISO 9001 personnel related documentation 
• Assist with the administration & co-ordination of the HR budget/forecast and variances 
• Assist with the administration & co-ordination of personnel budgets for Adam Tas Cluster, Supply Chain 
• Administration & co-ordination of statutory and operational training budgets 
• Administration & co-ordination of budgeted headcount & headcount variances 
• Provide required information and assistance in compiling the monthly HR reporting 
• Provide backup support and assistance with regard to Time and Attendance clocking system 
• Conduct a simulation payroll run prior to final payroll deadline to ensure correctness of data 
• Effective management of funds and benefit, and general HR related administration 
• Assisting HRBP & Practitioners with HR related matters 
• Assist in establishing sound relationship with all stakeholders 
• Manage efficient filing system for HR related functions 

The successful candidate must have the following qualification, skills and experience: 

• A relevant tertiary qualification in HR Management 
• 2-3 years’ relevant working experience in payroll
• Valid drivers licence with own transport 
• Computer literate in MS Office and T&A system (BesTime) 
• Be able to act professionally and in confidence at all times 
• Be able to work independently and under pressure 
• Strong numerical aptitude and analytical abilities are essential 
• Attention to detail is essential 
• Good interpersonal relationship skills 
• Task orientated ability to take initiative and solve problems 

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Purpose of the job

The purpose of the Senior Technology Specialist (Process and Solution) is to serve as the ICT interface with Functional Business Units, focusing on digital transformation, optimising processes, solution discovery, project management and relationship management.   

Key Responsiblilities

• Advisor to Functional business units with regards to digital transformation and technology transformation  and as such key in digital transformation drive.
• Detailed understanding of business function strategies and processes to provide new capabilities that will address transformation and optimisation requirements. Interaction with functional divisions to identify business process system support and improvement opportunities through the use of existing or new technologies.
• Perform process and functional design to effectively support, optimise and transform business processes   and models
• Post implementation reviews to confirm optimal enablement
• Manage any process change requirements with the delivery teams
• Assist ICT Enterprise Architect to design, develop and maintain an architectural view for relevant functions
• Continuous assessment of existing systems, identifying weaknesses and opportunities to improve service delivery
• Close interaction with the Architecture and Delivery teams to exploit agile release cycles
• Participate in project prioritisation forums
• Project Manage ICT-related projects in the assigned area of responsibility where not managed by central Scrum team.
• Communicate ICT project progress to business functions and stakeholders
• Closely work with D&A team to input analytics opportunities.
• Document business processes based on Heineken standards
• Research new technology and investigate the potential application thereof
• Deep understanding existing standard and customised system configuration and development
• Input into support strategies for solutions
• Key participant in relevant solution vendor review and SLA interactions.
• Involvement in industry and solution forums and build relevant networks

Experience and Education  

• Relevant bachelor's degree backed by credible experience in information systems and technology management
• Minimum of 5 years of Business Analyst and or Solution Architecture experience with preference given to FMCG and manufacturing experience.
• Proven Tier 1 ERP and business intelligence experience
• Proven Cloud application experience
• Proven business process engineering and notation skills
• Independent influencer with the ability to implement change
• Exposure to Solution Architecture principles
• Proven project management with a preference to Agile methodologies and change management skills
• Excellent people and conflict management, leadership and facilitation skills
• Very comfortable with fluent structures and reporting
• Very strong analytical abilities
• Excellent verbal/written communication skills at all levels
• People management, leadership and facilitation skills
• Goal-orientated team player
• Ability to work under pressure and on several initiatives concurrently

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Key Responsibilities

• Solutions Identification: Collaborate with customers to identify their business needs and requirements. Work with technical teams to map out appropriate solutions and offerings that align with customer objectives. This may involve understanding complex technical systems, software, or services.
• Relationship Management: Cultivate strong relationships with B2B customers and partners. Act as the main point of contact, ensuring effective communication channels and understanding their technical preferences and priorities. Maintain regular contact to address any concerns or issues promptly.
• Technical Presentations and Demonstrations: Conduct product presentations and demonstrations. Provide technical expertise and support for the sales team.
• Project Management: Coordinate and manage the implementation of solutions. Collaborate with project teams to define project scope, deliverables, timelines, and allocate appropriate resources. Monitor the progress of projects, ensuring they are delivered on time and within budget.
• Technical Support: Act as a liaison between sales and the technical support teams. Address any technical questions, concerns, or issues raised by sales in a timely manner. Ensure smooth communication and problem resolution throughout the partnership.
• Competitive Analysis: Stay updated on industry trends, competitor offerings, and emerging technologies. Conduct competitive analysis to identify areas for improvement and potential market advantages.
• Sales Strategies and Growth: Collaborate with the sales and marketing teams to develop effective strategies for B2B sales growth. Provide technical insights to refine sales messaging, target the right market segments, and position your enterprise's solutions competitively.
• Technical Training and Knowledge Sharing: Stay up-to-date with the latest technical advancements in the field. Act as a subject matter expert and provide training to sales teams and partners. Share your knowledge across the organization to improve overall technical competence.

Education and Experience

• Minimum of 5 years in the FMCG industry. 
• Relevant experience within the Alcoholic Beverage or broader FMCG industry would be preferable.
• A Degree in IT, Data science, business, or commerce. 
• Financial Planning
• Regional Sales Team Planning Cycle
• Contract Management.
• Trade Marketing Fundamentals. 
• South African commercial liquor trading landscape

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Purpose of the job

To develop the regional go to market strategy and manage a team to deliver, optimize and drive execution of brand, channel, and regional strategies. To support the regional sales force and deliver on the regional profit targets whilst ensuring high execution standards and effective brand building.

Key Responsibilities

Strategic

• Build regional insights enabling the regional ownership of I&O creation, Customer prioritization, Campaign targeting and mechanics, Bold initiatives, pricing compliance, Merchandising execution, Assets and Events.
• Build consumer/Occasion pathways and nodes to inform targeting and investment of consumer facing initiatives.
• Develop the high level regional commercial plan and investment strategy, across trade channels, events and Regional Key Accounts.

Operational

• Own regional input into national brand and channel programs.
• Champion the Brand and Channel execution standards in a region, ensuring review and learning’s are shared with business.
• Prioritize the events strategy and ensure market leadership in the events environment.
• Lead regional planning and review sessions with sales teams and head office, to drive insights, learnings and course correct where necessary.
• Drive and enable regional team to execute campaign grids, events, assets, and account contracts OTIF, for regional gain.
• Approve and oversee the management of third-party execution partners, delivering on plans with-in brand and channel execution standards.
• Ensure that regional execution capacity and sufficiency matches the regional execution plans and adjust where necessary.
• Manage regional funds and CRM system maintenance.
• Direct the merchandising management at warehouses and mgt of regional merchandising material stock levels.
• Follow policies and procedures and identify opportunities for continuous improvement.

Expererience

• FMCG experience is advantageous.
• Strong capability in marketing, key accounts, channel, and merchandising management.
• Strategic and commercial capabilities with strong numerical and abstract aptitudes.
• Commercial delivery on channel programs (actual vs target).
• Strong capability in key account management, commercial modelling, route to market as well as consumer and customer engagement.
• Proven track record of innovation, trade development, promotion management, capability building, and eCommerce and Digital/Performance Marketing.
• Posses an intimate understanding of how to work with customers and agencies.
• Have excellent communication skills and are pragmatic and flexible.
• Drive change in media thinking both internally as well as externally.
• Proven experience managing integrated marketing programs across digital channels.
• A deep understanding of the marketing, media, and digital advertising landscape.

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Purpose of the Position:

The effective management of all activities in the Operations relating to Customer Deliveries and the completion of all reasonable tasks to ensure the operational efficiency of Heineken Beverages. To assist and support Heineken Beverages’ endeavoured to become more responsive to our competitors, customers and consumers.

Key Performance Areas would include, but are not limited to:

• Ensure cost effective warehousing and distribution of company products
• Ensure the effective functioning of the following departments, namely: Optimal Transport Management, Customer Deliveries, and Outsource Services
• Engaging Transport suppliers to maintain optimal fleet uptime to deliver on customer service commitments
• Oversee the Warehouse to ensure stock availability and quality
• Minimise overtime and temporary employee usage
• Maintain a high level of customer service
• Manage performance of contractors according to the agreed SLA
• Ensure effective and proper maintenance of all company assets in the warehouse i.e. all MHE’s and Trailers.
• Ensure high level of health and safety standards is maintained at all times as well as compliance to all legal requirements on H&S.
• Assist in development of Business plans in line with relevant guidelines
• Effectively handle customer complaints and ensure corrective action taken
• Ensure strict adherence to Corporate Governance
• Evaluate and maintain loss control procedures on an on-going basis
• Ensure routine Quality Control inspections in Operations
• Understanding, implementation and adherence to Internal Control Measures such as: ICC’s, ISO requirements, Owner Driver Audits, and Operations Excellence
• Perform administration/reporting effectively
• Improving business processes to ensure achievements of Business Objectives

The successful candidate must have the following qualification, skills and experience:

• A relevant tertiary qualification
• 1 to 3 years experience in FMCG Logistics / Distribution Environment
• Proficient in MS Office,
• SAP, Strato, Qlikview, Success Factors experience beneficial
• The ability to work under pressure and meet tight deadlines
• Excellent communication skills (both written and oral) and sound presentation skills
• The ability to work after hours and / or shifts if necessary
• Knowledge of all relevant legislation
• Knowledge of customer service principles and practice
• Experience in a customer service environment is essential