RMB - Rand Merchant Bank is a division of FirstRand Bank Limited, a fully integrated financial services group in South Africa, distinguished by our traditional values and innovative ideas. We have adapted investment banking solutions to suit your personal financial needs and this, together with an entrepreneurial approach, attracts like-minded, discerning clients.
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Job Description
- To drive the growth in flow and event business activity for a specific client and/ or for a portfolio of clients within a sector
- To translate the sector strategy into a tactical client portfolio strategy and drives execution thereof. To drive the effective delivery of solutions by collaborating with the relevant internal and external stakeholders, to define and distil the sector strategies into executional tasks, create shared success metrics, and then lead the client engagement and services teams in the execution of the service and support delivery tactics for retention and growth of the customer
- To own a sector’s portfolio client relationships, and to anticipate client challenges, coordinate solutions for those challenges, and manage and develop the relationships necessary to increase the value of the client’s portfolio and/or product basket working with respective bankers, banker support teams and banking suite teams
- Lead transactors and specialists within the cross functional team, providing leadership, oversight, and driving performance of the specific client set
- Develop and deliver on the client plan that aligns to the Sector Strategy by identifying and utilising opportunities for revenue growth to deliver on sales targets
- Develop, in collaboration with key stakeholders, the plans to drive revenue growth and generate client leads within the allocated client set
- Manage the origination process, anticipating client needs and ideation of innovative solutions to client’s emerging needs
- Analyse information and reports to identify trends, discrepancies and inconsistencies for decision making purposes by thoroughly understanding the sector and providing thought leadership on developments within the client set allocated
- Identify opportunities and spot future trends in sector developments that can improve the bank’s competitiveness
- Collaborate closely with relevant business units and product houses as per strategy to identify revenue opportunities
- Define and drive the tactical sales strategy for area of responsibility and leads the Client Action Planning process for clients they are directly responsible for within assigned sector portfolio, across all their banking needs (across all business units)
- Establish and maintain relationships with product/ solution partners to strengthen collaborative working relations to improve the effective and efficient execution of the Client Action Plan as part of a cross-functional team
- Apply a customer-centric approach that focuses on creating a positive experience for the customer by maximising service and/or product offerings and building relationships and ensure that the customer is at the centre of the business philosophy, operations and ideas
- Seek innovative, digitally oriented, assisted and unassisted solutions to clients’ needs, and crafting strategies for implementing client-specific solutions
- Manage team or teams in areas of responsibility in delivery against performance targets and achievement of wider human capital objectives
- Develop, encourage, and nurture collaborative relationships across business areas and across the group
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Job Description
- To drive the growth in flow and event business activity for a specific client and/ or for a portfolio of clients within a sector
- To translate the sector strategy into a tactical client portfolio strategy and drives execution thereof. To drive the effective delivery of solutions by collaborating with the relevant internal and external stakeholders, to define and distil the sector strategies into executional tasks, create shared success metrics, and then lead the client engagement and services teams in the execution of the service and support delivery tactics for retention and growth of the customer
- To own a sector’s portfolio client relationships, and to anticipate client challenges, coordinate solutions for those challenges, and manage and develop the relationships necessary to increase the value of the client’s portfolio and/or product basket working with respective bankers, banker support teams and banking suite teams
- Lead transactors and specialists within the cross functional team, providing leadership, oversight, and driving performance of the specific client set
- Develop and deliver on the client plan that aligns to the Sector Strategy by identifying and utilising opportunities for revenue growth to deliver on sales targets
- Develop, in collaboration with key stakeholders, the plans to drive revenue growth and generate client leads within the allocated client set
- Manage the origination process, anticipating client needs and ideation of innovative solutions to client’s emerging needs
- Analyse information and reports to identify trends, discrepancies and inconsistencies for decision making purposes by thoroughly understanding the sector and providing thought leadership on developments within the client set allocated
- Identify opportunities and spot future trends in sector developments that can improve the bank’s competitiveness
- Collaborate closely with relevant business units and product houses as per strategy to identify revenue opportunities
- Define and drive the tactical sales strategy for area of responsibility and leads the Client Action Planning process for clients they are directly responsible for within assigned sector portfolio, across all their banking needs (across all business units)
- Establish and maintain relationships with product/ solution partners to strengthen collaborative working relations to improve the effective and efficient execution of the Client Action Plan as part of a cross-functional team
- Apply a customer-centric approach that focuses on creating a positive experience for the customer by maximising service and/or product offerings and building relationships and ensure that the customer is at the centre of the business philosophy, operations and ideas
- Seek innovative, digitally oriented, assisted and unassisted solutions to clients’ needs, and crafting strategies for implementing client-specific solutions
- Manage team or teams in areas of responsibility in delivery against performance targets and achievement of wider human capital objectives
- Develop, encourage, and nurture collaborative relationships across business areas and across the group
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Job Description
- Dear Future Consultant,
- RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact.
- United by our proud heritage, strong ethics and philosophy of Traditional values. Innovative ideas, it’s the magic of our people and culture that sets us apart.
- Now, is the time to imagine your next move with South Africa’s number one employer in Financial Services for 2025, where you can embrace the power of collective thinking to unlock unique opportunities for our clients and society.
- In this role, you be required to provide administrative support to the Corporate Service Managers, Level 1, 2 and 3 and other Managers as directed by the organisation. You will also be required to ensure client requirements are executed with efficacy.
Are You Someone Who Can:
- Build and maintain professional working relationships with all stakeholders displaying excellent abilities to initiate dialogue listen advise influence and negotiate to achieve win win outcomes.
- Initiate meetings with key stakeholders to track progress manage expectations and ensure stakeholders requirements are delivered.
- Preserve relationships despite airing conflicting views and seeks mutual gains when addressing conflicts.
- Anticipate consequences and adapts problem solving based on continual feedback.
- Act speedily to resolve problems queries and complaints.
- Adapt communication styles to meet the needs of different audiences
- Scrutinise the GL to check all processed entries and accounts.
- Check whether or not the accounts are out of balance and whether or not the out-of-balance at the end of the GL balances.
- Query or investigate the entries with the relevant stakeholders when out of balance entries do not balance.
- Process requests and queries as per client instruction and banking rules and regulations.
- Collaborate with all impacted stakeholders based on type of request or query received.
- Ensure documentation sign off is in accordance with client requirements
- Take accountability for accuracy and error-free deliverables.
- Demonstrate pride in the organisations brand services and products by consistently delivering on the brands promise.
- Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained.
- Stay relevant and up to date with legislations and new developments.
- Maintain a positive attitude and respond openly to feedback.
- Handle stress in ways that do not negatively impact others.
- Plan and manage own workflow anticipating obstacles juggling priorities and following through on objectives within agreed time frames and according to quality standards.
- Take ownership of personal career development leveraging formal and informal opportunities.
- Read situations and organisational realities.
- Set aside personal agenda for the greater good.
- Act in an ethical transparent and morally defensible manner including highlighting unethical practices.
- Share debate and communicate learnings.
- Flag and debate issues constructively.
- Promote a friendly cooperative climate.
You Will Be An Ideal Candidate If You:
- have a Diploma or Bachelor of Commerce in Finance
- have 1 to 3 years' experience in Client Services Support and Delivery
You Will Have Access To:
- Opportunities to network and collaborate
- Challenging Work
- Opportunities to innovate
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Job Description
Dear Channel Support Specialist,
- RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact.
- United by our proud heritage, strong ethics and philosophy of Traditional values. Innovative ideas, it’s the magic of our people and culture that sets us apart.
- Now, is the time to imagine your next move with South Africa’s number one employer in Financial Services for 2025, where you can embrace the power of collective thinking to unlock unique opportunities for our clients and society.
- In this role, you will need to perform troubleshoot in of channel (i.e., banking platforms, payment systems and trade finance portals) engagement challenges experienced by clients by providing client support and advice, and to collaborate with internal teams to optimise channel performance and client experience.
Are You Someone Who Can:
- Monitor the performance and stability of client engagement channels, including electronic banking platforms and payment systems.
- Respond promptly to client inquiries and issues/challenges related to channel functionality, providing timely resolutions and expert guidance.
- Collaborate with internal stakeholders, including technology teams and product managers, to address system enhancements, upgrades and bug fixes.
- Conduct root cause analysis for incidents and outages, identifying underlying issues and implementing corrective actions to prevent recurrence.
- Provide support and guidance to clients and internal users on system configurations, security protocols and best practices.
- Perform system testing and validation for new features, enhancements, and software releases, ensuring integration with existing platforms.
- Document technical procedures, troubleshooting stems, and resolution guidelines to build a knowledge base and facilitate training for support teams where required.
- Participate in cross-functional projects and initiatives to improve channel efficiency, enhance user experience and meet regulatory requirements.
- Stay informed of industry trends, emerging technologies, and regulatory changes impacting channels.
- Collaborate with vendor partners and third-party service providers to address technical issues, coordinate upgrades and optimise service delivery.
- Assist in the implementation and configuration of new channels, ensuring alignment with client requirements and business objectives.
- Analyse data and metrics across channel performance, identify areas for improvement, and recommend solutions to enhance operational efficiency.
- Conduct user training sessions and workshops to educate clients and internal stakeholders on channel functionalities, features and best practices.
- Act as a subject matter expert on channels, providing guidance and support to client service teams and relationship managers.
- Ensure compliance with internal policies, industry standards and regulatory guidelines governing channels.
You Will Be An Ideal Candidate If You:
- have a Bachelor of Commerce in Finance
- have 4 to 5 years' experience in Operations
You Will Have Access To:
- Opportunities to network and collaborate
- Challenging Work
- Opportunities to innovate
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Job Description
Hello future Client Service Specialist
- Ashburton Investments is a new generation investment manager that offers investors access to more sources of return and more ways to manage risk. In the institutional space in South Africa as well as our Global business, we pride ourselves on offering solutions to address clients’ holistic balance sheet needs, and to support business strategies in the reallocation of investment capital in the face of increasing regulatory pressures. We see institutions as but not limited to, pension funds, long and short-term insurers, re-insurers, as well as medical aid schemes.
- In this role you will be required to provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requests and deliver individual results through personal effort and skill. You will also be required to build and maintain strong relationships with our internal and external stakeholders.
Are you someone who can:
- Deliver service that exceeds customer expectations through proactive, innovative, and appropriate solution selection and application
- Provide customers with relevant information to keep them informed of products and service options via correspondence and telephonically.
- Attend to client requests, incidents, and queries, acting speedily to reach resolution within the stipulated SLA, and capturing query details accurately for future reference
- Remain cognisant of other relevant benchmarking metrics to meet or exceed client expectations through service delivery
- Collate and produce relevant information in a timely manner for review
- Provide required reporting to clients on a regular basis and on ad hoc occasions
- Implement findings from client satisfaction surveys to better manage client needs
- Participate in a service culture, building rewarding relationships, proposing innovations, and allowing others to provide exceptional client service
- Maintain static data for existing accounts
- Open, modify and close clients Investment Accounts as required -
- Engage in the maintenance of current client accounts and prepare for the onboarding of new clients
- Provide clients with ad hoc statements required, and assist clients with ad hoc audit confirmations
- Build and maintain professional working relationships with all stakeholders, displaying excellent abilities to initiate dialogue, listen, advise, influence, and negotiate to achieve win-win outcomes.
- Initiate meetings with key stakeholders to track progress, manage expectations and ensure stakeholders’ requirements are delivered.
- Preserve relationships despite airing conflicting views and seeks mutual gains when addressing conflicts.
- Anticipates consequences and adapts problem solving based on continual feedback.
- Implement, monitor, and control business processes according to quality standards, policy, and compliance and governance requirements in area of accountability
- Ensure the development, alignment, mapping, and implementation of end-to-end processes aligned to the customer journey map
- Review existing processes and suggest innovative ideas to improve and streamline processes to drive efficiencies and minimise redundancy
- Work under pressure Working efficiently under pressure (tight deadlines) without compromising quality.
- Availability for overtime when business needs arise.
You will be an ideal candidate if you:
- Have completed a relevant Bachelor’s Degree or Diploma
- Have at least 2 – 5 years’ experience withing Financial Services (Asset Management)
You will have access to:
- Opportunities to network and collaborate
- Challenging Working
- Opportunities to innovate
- Opportunity to be a part of dynamic and growing asset manager.
We can be a match if you have:
- Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
- Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it
- Be client centric – Knowing how to deal with difficult clients and manage difficult stakeholders.
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Job Description
Hello Future Transaction Manager,
- RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact.
- United by our proud heritage, strong ethics and philosophy of Traditional values. Innovative ideas, it’s the magic of our people and culture that sets us apart.
- Now, is the time to imagine your next move with South Africa’s number one employer in Financial Services for 2023, where you can embrace the power of collective thinking to unlock unique opportunities for our clients and society.
- To manage the life cycle of a transaction and mitigate associated operational risks
- Mitigate operational and reputational risk by ensuring the quality and accuracy of transaction data, ensuring alignment with regulatory requirements, and supporting effective risk management practices.
- Collaborate with various stakeholders, including traders, risk management teams, and back-office processing functions, to uphold data integrity, streamline processes, and enhance the overall efficiency and accuracy of transaction management.
Are You Someone Who Can:
- Coordinate and participate in any ad hoc project as required.
- Read and understand legal agreements in order to draw up an amortisation schedule and book deals.
- Derive payment amounts from the legals and amortisation schedule.
- Prepare notification to clients and submit payments to team leader for approval.
- Ensure all legal requirements are fulfilled before draw down can occur.
- Ensure all ongoing deal management tasks are performed in line with the legal agreements.
- Settle all instruments on the correct systems.
- Clear reconciliation and exception report items within SLA timeframes.
- Respond to queries from internal and external stakeholders.
- Prepare financial statements, investor reports and other reports required by the regulators.
- Conduct detailed reviews of transaction data to identify discrepancies, verify completeness, and ensure data integrity within transaction systems, thus supporting reliable financial reporting.
- Validate that all transactions are booked accurately and in line with client instructions and regulatory requirements to minimise booking errors and reduce operational risk.
- Identify and flags any inconsistencies or irregularities in transaction data, escalating issues promptly to mitigate financial and reputational risk.
- Attend DCF's for all new deals and comment on Legal Agreements and ensure that the legal agreements can be operationalised.
- Reconcile transaction records across different systems to confirm data consistency and integrity across platforms.
- Communicate transaction data quality insights to internal stakeholders, including traders and risk managers, ensuring transparency and promoting proactive issue resolution.
- Develop and monitor key metrics for data quality within the transaction management function, ensuring consistent and quantifiable improvement.
- Identify and implement process improvements to enhance efficiency, accuracy, and client service in transaction management data quality, contributing to operational excellence.
- Collaborate with internal teams i.e., legal, compliance, credit, and operations to ensure cohesive and efficient transaction management.
- Engage in ongoing training and development activities to build expertise in transaction management.
- Build and sustain collaborative working relationships with relevant peers and stakeholders to achieve productivity synergies.
- Participate in specialist communities of practice and contribute positively to own and organisational knowledge improvement.
You Will Be An Ideal Candidate If You:
- 5 years' experience within the infrastructure product knowledge
- 5 years' experience within infrastructure environment
- BCom Finance / Commercial qualification
You Will Have Access To:
- Opportunities to network and collaborate
- Challenging Working
- Opportunities to innovate
We Can Be a Match If You Are
- Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
- Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it
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Job Description
- Hello Future Business Analyst,
- RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact.
- United by our proud heritage, strong ethics and philosophy of Traditional values. Innovative ideas, it’s the magic of our people and culture that sets us apart.
- Now, is the time to imagine your next move with South Africa’s number one employer in Financial Services for 2023, where you can embrace the power of collective thinking to unlock unique opportunities for our clients and society.
- An exciting opportunity for an experienced Business Analyst to form part of the team responsible for transforming the end-to-end capability for RMB and its subsidiaries You will be responsible for elicitation, evaluation, definition, implementation, and validation of the requirements needed to deliver on the transformation in business.
- 10 - 15 Years experience on long programmes (3 - 4 years)
- Work as a business analyst in large, complex project implementations
- Hold multiuser stakeholder sessions to come up with solutions
- Create solutions spanning multiple areas and oversee solution from analysis through to design, implementation and testing engaging with stakeholders throughout the process.
- Use of SQL and excel skills
- Stakeholder management
- Build and maintain professional working relationships with all stakeholders displaying excellent abilities to initiate dialogue listen advise influence and negotiate to achieve win-win outcomes
- Initiate meetings with key stakeholders to track progress manage expectations and ensure stakeholders requirements are delivered
- Preserves relationships despite airing conflicting views and seeks mutual gains when addressing conflicts
- Anticipates consequences and adapts problem solving based on continual feedback
- Act speedily to resolve problems queries and complaints
- Adapt communication styles to meet the needs of different audiences
- Facilitate one-on-one or group workshops to elicit analyse communicate and validate requirements for changes to business processes and policies
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Job Description
Hello future Credit Business Analyst!
- RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact.
- United by our proud heritage, strong ethics and philosophy of Traditional values. Innovative ideas, it’s the magic of our people and culture that sets us apart.
- Now, is the time to imagine your next move with South Africa’s number one employer in Financial Services for 2025, where you can embrace the power of collective thinking to unlock unique opportunities for our clients and society.
- The Credit Business Analyst will take responsibility for defining requirements and product sets for configuration and maintenance of existing modules of the Murex product suite. Currently this suite comprises the Murex Limits Controller, and Basel II Credit Capital Calculator modules.
- This will require an overall and in-depth understanding of credit processes, systems, information requirements, flows and functional system requirements.
- To review, evaluate and analyse user needs to document system requirements and create system specifications that drive system development and implementation of overall business objectives
- Builds, develops, and maintains the business processes for Credit to help identify and understand the workings of the business, and thereby to derive the business requirements and constraints that the resultant systems implementations must address (Including current and to-be business processes). Continuously updates and aligns the to-be business processes as business changes.
Are you someone who can:
- Determine the impact of change of proposed projects on the business and on the IT systems supporting the business.
- Perform impact assessments on new requirement and the impact on upstream and downstream systems.
- During analysis ensure that the full end to end Credit system and their dependencies have been assessed.
- Supports the Credit Business Architecture and conforms to the RMB Business Architecture standards.
- Analyse the gaps between the current and future state to determine the extent of change required to realise the future state objective. Identifies processes in need for re/design (e.g. due to inefficient operations) and identifies options to improve them gaining stakeholder buy-in.
- Document the end-to-end Credit process flows with reference to existing documentation generated to date i.e. capture the activities performed in a business process, inputs, outputs and resources used for those activities, including performance measures.
- Supports the efficiency measures and targets of end-to-end Credit processes including touch points in Business Units.
- Assisting project teams with touch points in the Murex configuration to translate business needs into system functionality
- Defining report requirements, functional and process specifications for business and IT changes, as part of the overall definition of solutions to support business needs.
- Understanding existing systems and all inter-dependencies (As Is analysis).
- Analyzing business processes and system requirements, with ability to propose re-engineering or optimization of processes.
- Ensure projects within credit business architecture are aligned and delivered to achieve the to-be architecture. Following same definitions, business rules etc.
- Understanding functional and technical system specifications to be able to identify business solutions, opportunities, and system limitations.
- Applying and influencing the use of Business Architecture guidelines to ensure consistent and high-quality business requirements/functional/process specifications for any solution.
- Assisting Technical Designers in translating the business requirements and functional/process specifications into detailed technical requirements.
- Overseeing functional, integration and user acceptance testing activities to ensure that the delivered solution meets agreed business requirements and functional / process specifications.
- Identifying proactively operational problems and proposing solutions.
- Interfacing with other Business Analysts and Project Managers.
- Working closely with the technical architects in defining the systems landscape in Credit.
- Challenging business demands and identifying duplications or redundant needs across Credit.
- Creating, developing, and maintaining a Credit business information model and guidelines for data input, processing, and output.
- Provide expert advice to resources in Credit.
- Keeping abreast with changes in the business, in credit management and best practices.
- Documenting business process requirements through research, interviews or facilitation sessions
- In conjunction with business partners, designing new existing business processes
- Compiling test cases where required
- Executing test cases and providing written feedback relating to progress and categorising high medium and low business impact
- Providing information which contributes to building training manuals/material Interacting and maintaining good relationships with business stakeholders (business users, change management resources, developers, testing and training teams)
- Providing guidance and support to team members
- Perform a quality assurance role with colleagues
- Communicating regularly with business around progress with regards to the user requirement/functional specification and processes (Managing Expectations)
- Provide regular feedback to Project Manager where relevant
- Escalating issues so that delivery timeframes are not compromised
You will be an ideal candidate if you:
- Have completed a relevant degree or Qualification
- Strong Excel skills are required for creating and maintaining test packs and test scenarios.
- 5 years demonstrated practical experience in major projects / areas with relevant exposure to the credit business.
- Strong background in implementation of build and buy business solutions.
- Ability to have a technical discussion
- Experience in the investment banking sector
- Strong excel and python skills.
You will have access to:
- Opportunities to network and collaborate
- Opportunities to innovate
We can be a match if you are:
- Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
- Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it
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Job Description
- Responsible for the day-to-day management, reporting and operations of the JV Equity Swaps derivatives book. This person will additionally support and backup the RMB Morgan Stanley Treasurer (BRM) function.
Are you someone who has an interest / expereince in:
- Book Management (Equity Swaps Local and Offshore)
- Daily Book Management for EDCS Products (Ensuring the book is sufficiently hedged, managing Corporate Actions, Stock Borrow, Funding Requirements, etc)
- Daily Reporting of Expected P&L on Trade Date and Sign-off of P&L on Trade Date +1
- Implement daily attributions down to component level of each product to give greater insight into the fundamentals of each book (e.g. stock borrow, interest and commission revenues)
- Identify and work with Trading Operations Manager to Implement Process Efficiencies
- Assists teams across Operations unit to meet deliverables, reduce re-runs and errors.
- Together with Trading Operations Manager, implement controls to track and monitoring the booking and allocation process to identify any errors.
- Interact with the Trade Support Team to ensure trades continue to be booked correctly and look to improve booking and allocation processes together with Trading Operations Manager
- Monitor and Manage costs within the business (e.g. JSE costs, Funding Costs, Scrip Lending Costs)
Client Focus
- Efficient and friendly customer service
- Low turnaround time on client queries and requests
- Develop and maintain strong relationships with clients, prime brokers, and operations (Internal and external)
- Ensure a smooth and efficient client take-on process.
- Identifying process gaps and implementation of solution to enhanced process and client experience
- Detailed understanding of client allocations processes. Work with Trading Operations Manager to achieve ongoing improvement and efficiencies to the process.
- Work with clients to improve their experience with the desk.
Treasury Support and Back-up
- Sufficient understanding of the Treasury function to support and provide backup to the RMB Morgan Stanley Treasurer.
- Track and Manage the JV Borrow Book.
- Track and manage all positions on EDCS desk to optimise funding.
- Identify long positions for lending purposes.
- Develop and implement MIS dashboard reports with sufficient and appropriate detail to monitor funding.
Scrip Lending
- Track and Manage Borrow Book and ensure costs are charged correctly back to the relevant products and the products are priced correctly.
- Collateral monitoring to improve processes.
- Tracking all short positions and returns to reduce cost.
- Work with Sec Lending desk to optimise stock collateral (instead of cash)
- Tracking of lending rates to ensure best cost results.
- Monitoring monthly fees across the EDCS portfolio
- Look to implement pricing features to leverage and generate revenue from the ability to improve our scrip lending costs.
- Track the benefit to the JV from this function.
Project Work
- Implement controls and automation to improve products and booking processes.
- Identify, Drive and Specify projects to improve efficiencies for EDCS or development of new products.
- Identify Process and System issues and ensure projects are initiated and carried through to completion and controls are implemented to mitigate these issues.
Monthly Reporting
- Generate Reporting at the end of each month used for client billing, profit sharing agreements and EDCS statistics for management reporting
You will be an ideal candidate if you:
- Type of Qualification: Graduate Degree
- Field of Study: Bachelors degree in Finance and/or Accounting and/or Mathematics and/or a relevant Commerce discipline
- Advantageous: Registered persons, JSE Exams, Technology and/or Data Analytics skills
- 1-4 years’ experience and exposure to Market Risk, Global Markets or related Financial Risk functions would be beneficial. Quick learner especially on trading platforms and other tools; strong analytical skill. Basic coding and report building would be beneficial.
- Preferred Candidate: 1-4 years of front office experience
You will have access to:
- Opportunities to network and collaborate
- Challenging working
- Opportunities to innovate
We can be a match if you are:
- Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
- Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it
- Love putting our clients at the forefront of what you do
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Job Description
Hello Future Process Engineer (12-month contract)!
- RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact.
- United by our proud heritage, strong ethics and philosophy of Traditional values. Innovative ideas, it’s the magic of our people and culture that sets us apart.
- Now, is the time to imagine your next move with South Africa’s number one employer in Financial Services for 2023, where you can embrace the power of collective thinking to unlock unique opportunities for our clients and society.
In this role you will:
- Engage in, and often lead the design, implementation, and optimisation of complex processes by focusing on driving process innovation, ensuring regulatory compliance, and enhancing the overall performance and reliability of processes. Work independently and lead teams to identify and implement process improvements, troubleshoot advanced issues, and support strategic initiatives.
- Please note this is a 12 month contract
Are you someone who can:
- Lead the design and implementation of advanced processes to ensure alignment with strategic business objectives and regulatory requirements.
- Develop and maintain comprehensive process documentation to ensure clarity, consistency, and compliance in technology operations.
- Oversee the development of business cases and associated documentation, quantifying the business cases and validating the business problem with benefit realization.
- Ability to work with varying sizes of datasets to manipulate, analyse, infer outcomes and discover opportunities.
- Identify and resolve complex issues that impact process efficiency and system performance, providing expert guidance to junior engineers.
- Drive process improvement initiatives to enhance the reliability, performance, and scalability of processes and systems.
- Conduct in-depth process audits and assessments to identify areas for improvement and appropriate risk controls are applied ensuring adherence to industry standards.
- Lead the deployment of new process technologies and systems to support business growth, innovation, and competitive advantage.
- Project manage scope of initiatives as well as deliverables within agreed timelines.
- Provide expert technical support and troubleshooting assistance to end-users and other stakeholders.
- Facilitate/Lead trouble shooting and problem solving, utilizing the bank’s preferred methodologies – Lean, Six Sigma, BPM, Process Re-engineering.
- Lead Operating Model designs, Strategic and Tactical Solutions development.
- Monitor and analyse process performance and metrics to identify trends, potential issues, opportunities for optimisation and infer quantitative and qualitative outcomes.
- Develop and implement process automation solutions to improve efficiency, reduce manual effort, and enhance performance.
- Utilization of Data Mining Tools to discover process inefficiencies and opportunities for improvement.
- Collaborate with cross-functional teams to ensure seamless integration of technology processes with other business functions and strategic initiatives.
- Develop and deliver training materials and programs to educate staff on new processes, technologies, and best practices.
- Evaluate and select new tools and platforms to support process improvements and strategic initiatives.
- Prepare detailed reports and presentations on process performance, improvement initiatives, and strategic recommendations.
- Stay updated on industry trends, emerging technologies, and best practices to ensure the continuous improvement and innovation of technology processes.
- Build relationships that allow for the managing of expectations, the sharing of knowledge and diverse insights, and the creation of buy-in, whilst building a professional rapport with stakeholders.
You will be an ideal candidate if you:
- Have completed a Bachelor's degree in a relevant engineering discipline, Commerce, or a related field
- Are Lean Six Sigma Greenbelt/Blackbelt Certified from a recognized institute
- Have 3 to 5 years’ experience in a similar environment, of which 1 to 2 years ideally at junior (entry level) management level
The below experience is preferred:
- Demonstrated experience in Lean Six Sigma and/or related methodologies.
- Extensive experience in the banking or financial services industry
- Advanced knowledge of process engineering principles and methodologies.
- Application of LSS principles and tools.
- Experienced in SigmaXL, Minitab and Other related Applications.
- Experience in Process Modelling – ARIS, NIMBUS and Utilizing BPMN
- Extensive experience with process documentation and improvement tools.
- In-depth understanding of banking systems and technologies.
- Excellent analytical, problem-solving, and decision-making skills.
- Superior communication, leadership, and collaboration abilities.
Method of Application
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