Current Openings at Woolworths

Key Responsibilities:

• Co-ordinate bookings with international forwarder by ensuring cargo are transported the most cost-effective way, meeting customer and supplier needs
• Approve all shipment bookings in Import system and with air forwarders in accordance with Woolworth’s pre-shipment technology release authorization process
• Manage all import documents from suppliers ensuring compliance to company policy, local country and international laws and procedures
• Prepare and submit relevant import documentation to finance for establishment of Letter of Credits and for payment as per payment terms
• Prepare and edit customs clearances for all import shipments in accordance with company policy and legislative requirements
• Arrange all inspections as per legislative requirements (Custom Stops, Anti- Smuggling Daff, States Vet, NRCS etc.)
• Prepare Cargo Due documents for submission to NPA
• Apply for Import permits as appropriate
• Prepare delivery documents for Forwarding/Clearing agent/Warehouse & Shipping Lines to effect collection and delivery of shipments
• Signoff all service providers invoices for payment in accordance with rate agreements and SLA
• Submit all import documents to WW Finance as per SLA
• Complete the landed cost prior to vessel arrival
• Communicate with import related authorities, customers and suppliers in all relevant territories and countries, as necessary to ensure efficient, positive and lawful relations, support and activities
• Attending to incidents logged on CA Unicentre Service Desk
• Investigate and process relevant import claims
• Ensure PO, Shipment data and all events as per critical path is updated timeously in import system
• Consolidate data from import systems and publish to buy departments and customers
• Meet regularly with customers to provide guidance and information on all import related matters
• Adhere to corporate governance principles
• Participate in OEC process     

Key Competencies

Systems, processes & Technical competencies:

• Thorough knowledge of delivery process
• Thorough knowledge of Customs & Excise documentation
• Thorough knowledge of Harmonized Customs Tariff classifications
• Thorough knowledge of suppliers document layout (invoice, packing list)
• Thorough knowledge of Incoterms
• Knowledge of warehousing processes: receipt & dispatch
• Knowledge of EDI to Customs (Compu-Clear Wisetech or similar)
• Knowledge of port and shipping line procedures
• Knowledge of the Customs & Excise regulations
• Knowledge of VAT requirements
• Computer literate and ability to analyse figures and information

Finance and or Business: 

• Ability to analyse and interpret financial and performance indicators at a detailed level
• Demonstrates a thorough understanding of the business measures and targets relating to own role

Health & Safety: 

• Have an understanding of relevant legislation

Customer & Environment: 

• Ability to quickly develop a knowledge and understanding of the suppliers, customer and service provider business and demonstrates a passion for customer delivery
• Demonstrates an understanding of the impact of own role on service delivery to internal and external customers
• Customer Service mind-set

Self:

• Ability to work under pressure whilst maintaining attention to detail
• Able to work flexible hours in line with the business requirements

OTHER JOB REQUIREMENTS

• What theoretical knowledge (e.g. degree / diploma) does the job require?
• Relevant Tertiary qualification (i.e. Diploma, B-tech qualification or Degree)
• Supply Chain Management certificate / diploma an advantage
• Understanding of related technical terms, processes and procedures pertaining International supply chain
• Proficient in working on Excel and a Customs clearance system

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KEY RESPONSIBILITIES

• Integrate with business representatives to understand new business requirements and develop Business Requirement Specifications with the outside vendor.
• Design and deliver an easy-to-use tool that enables better service and increases profitability.
• Give input into and assist with design and documentation of system specifications.
• Develop process and systems test plans as per business specification.
• Create and establish test environment and facilitate user acceptance testing (UAT).
• Provide input into policies, process, and procedures for the Workforce management system.
• Provide input into the system implementation for enhancements and new releases.
• Build changes to the Workforce business model and conduct system testing.
• Monitor outputs of interfaces, investigate, and communicate findings on error logs and influence resolutions.
• Provide procedural support, respond to logged incidents and facilitate resolutions.
• Monitor software releases and documentation releases, ensuring that all latest copies are issued, and version control is in place.
• Provide input into service standards with external suppliers SLA’s and ensure that business requirements are met according to SLA’s.
• Keep up to date with current and new business developments and initiatives, analyse and assess the impact of these on the Supply chain processes and make recommendations to key stakeholders.
• To ensure effective reporting on Workforce management KPI’s to all stakeholder groups.
• Ensure that all Time and Attendance hardware is commissioned properly and maintained across all sites.
• Manage the Integration and change impacts of/ between peer systems e.g. People Soft, Triceps, Oracle.
• Agree and build site specific model requirements for new initiatives, by interacting with key stakeholders and project team members.
• Provide senior management with performance updates as and when requested.
• Manage the Workforce management contracts including monitoring licenses and upgrades.

KEY COMPETENCIES

• Advanced computer literacy (Programming language – Microsoft SQL, excel, reporting, system knowledge – workbench, database, web)
• Ability to manage the Workforce management contracts, including monitoring licenses and upgrades.
• Analytical ability
• Stakeholder engagement
• Have Business Acumen and Merchant mind-set
• Ability to effectively communicate in both a verbal and written format
• Customer service orientation
• General project management skills
• Have a sound knowledge of Supply chain/business processes
• Knowledge of risk potential and risk control an advantage
• Negotiation skills
• Process development skills
• Strategic thinking
• Systemic thinking
• Understanding of Database Reporting and Data Management

WHAT THEORETICAL KNOWLEDGE (E.G., DEGREE / DIPLOMA) DOES THE JOB REQUIRE?

• Minimum 3-Year Diploma in Supply Chain/Business Management
• Degree in Business/Project Management will be an advantage
• Advanced Excel skills

WHAT EXPERIENCE (E.G., PREVIOUS EXPOSURE) DOES THE JOB REQUIRE?

• 5 years’ Management experience
• 8 years’ General Retail/Supply chain experience