Current Openings at Ackermans

• A position has become available in our Online Commerce Team, for a Coordinator. You will be responsible for coordinating the sample management between the Merchandise teams and the Studio to ensure all samples are handed over as per the studio’s Critical Path timelines and returned to the teams in full. You will also be responsible for enriching the product information in our Product Information Management system for our website.

KEY RESPONSIBILITIES:

Sample Management

• To effectively manage all samples throughout the entire Online Commerce Critical Path
• Determine which inflow samples to gather for handover to studio
• To continuously organize and maintain samples and sample rails, trafficking and organizing sample room and ensuring the safe keeping of all samples.
• Provide on-going assistance with all tasks related to the handling of samples
• All information is always up to date.

Administration and Reporting

• Determine which inflow samples to gather for handover to studio and sharing handover dates with BA’s according to the required timelines
• To execute all administration and reporting with the required information relating to the sample management process
• Approved Pre-Production samples are gathered and tracked on the Monthly Sample Report
• To capture and monitor all sample movements between SBU and photo studio
• To continuously update and maintain all reports for record keeping purposes
• Ensure each sample has a sample tag
• Ensure each sample tag is completed in FULL on the correct template
• Digital teams are advised pro-actively of the estimate sample count that will be handed over as per the timelines

Communication

• To formulate trusting partnerships with key stakeholders 
• To communicate and follow up effectively with all relevant internal and external Customers/role players/key relationships. 
• To assist with the management of on-time shoot-ready samples and keeping the digital team up to date  

SEO enrichment and Quality Assurance of Attributes

• Inputting product names and attributes and ensuring they are accurate to the image and the SOP.  
• Quality checking of all product information, ensuring attributes are correct and in line with the product presented on the website.  
• Correct any faulty information and ensure correct SEO SOP’s/Style Guides are followed. 
• Relevant product information is up to date with latest trends and reviewed continuously to optimize products on the website.  

Provide general assistance to the Online Commerce Team

• To continuously assist and support the Merchandiser during all stages of the Merchandising Cycle

KNOWLEDGE REQUIRED:

• An understanding of the Clothing Retail Cycle & Buying process 
• An understanding of relevant buying systems and related processes  

EXPERIENCE AND SKILLS REQUIRED:

• Previous experience (preferably 2 years +) as a coordinator in an online commerce environment.
• Previous experience (preferably 2 years) in an Administrative or Buyer’s Assistant role within a retail/buying environment.  
• Previous experience (preferably 2 years) in an administrative role 
• Proficiency in the latest Microsoft applications (Outlook & Excel) – with a focus on intermediate to advance Excel capabilities. 
• Sound planning, organising & time management skills. 
• Ability to work with multiple in-house systems.

The ability to: 

• assess problems and make decisions.
• communicate effectively both within, as well as outside the company.
• build and maintain relationships.
• be resilient and maintain high levels of drive and initiative under pressure.
• positively influence others. 
• be resourceful and prioritise.
• work independently, as well as be a team player.
• be proactive.
• be flexible and adapt to change.
• be assertive.

QUALIFICATIONS:

• Matric (Essential)
• A relevant qualification in Retail, Administration, Fashion Design /Clothing Production/ Product Development /Merchandising, or a related field

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• We're seeking Product Planners who are forward thinkers with an analytical mind. 
• Our ideal candidate? A self-motivated powerhouse who's passionate about performance and driven by solutions. You'll need to bring your high energy level to keep up with the excitement of our retail environment!
• If you're ready to dive into the heart of retail and make a real impact, we want to hear from you. Join us on this exhilarating journey as we shape the future of our business together!  

Key Responsibilities

• Delivering and implementing departmental business plans that support the SBU’s merchandise strategy.
• Managing departmental forecasts to achieve agreed departmental growth and profitability as per the Business Plan.
• Preparing and delivering merchandise assortment plans that support the signed-off departmental business strategy.
• Ensuring sufficient inflows to maintaining agreed replenishment service levels to achieve agreed departmental growth and profitability as per the Business Plan.
• Providing accurate and timeous merchandise information to minimise risk and optimise business opportunities.
• Executing and managing project plans to achieve the agreed objectives (if applicable).

Qualifications required:

• A Grade 12 certificate is an essential requirement.
• A qualification would be a definite advantage. Preferred qualifications are:
• B. Comm./ B. Science degree in Finance, Accounting, Mathematics, Stats and Business Science OR
• National Diploma majoring in Internal Auditing and Cost and Management Accounting OR
• National Diploma in Financial Information Systems

Knowledge of:

• the retail merchandise cycle with regards to Buying, Planning, Logistics and Stores
• seasonal & non-seasonal replenishments
• the SA retail clothing market, customers and competitors

Skills required:

• Sound commercial thinking & numerical skills
• Analytical thinking & logical problem-solving skills
• Interpersonal and relationship-building skills
• Planning, organising & time management skills.
• Conflict resolution skills

Demonstrate:

• Resilience, agility, and the ability to maintain high levels of drive and initiative under pressure.
• Collaboration skills, fostering a shared vision, and positively influencing decision-making in a team setting.
• Flexibility to function effectively under pressure and maintain a positive attitude and work performance in diverse circumstances.
• Self-motivation, a sense of responsibility, and pride in one's work.
• Methodical and detail-oriented approach, ensuring accuracy in tasks.
• Effective communication skills across all levels.
• Strong sense of integrity in professional conduct.
• Deadline-oriented mindset.
• Assertiveness in handling tasks and responsibilities
• A minimum of 2-3 years previous experience in product planning within a relevant retail and/or FMCG environment is an ESSENTIAL requirement.

Preferred experience:

• Replenishment and assortment planning experience
• Prior store planning experience
• Previous store management experience (1 – 2 years)
• Previous exposure to general logistics and supply chain processes
• Experience working in planning systems.
• Experience working with the most recent Microsoft software, including Word and Excel, is a prerequisite. Proficiency in advanced Excel usage would be an asset.

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• We're seeking Store Planners with a rock-solid foundation in commercial thinking, sharp analytical skills, and a proven track record of crunching numbers like a pro. Your mission? To fine-tune our sales strategy in alignment with our company's goals.
• Our ideal candidate? A self-motivated powerhouse who's passionate about performance and driven by solutions. You'll need to bring your high energy level to keep up with the excitement of our retail environment!
• If you're ready to dive into the heart of retail and make a real impact, we want to hear from you. Join us on this exhilarating journey as we shape the future of our business together!  

So, what will you do? 

• Ensuring the accurate distribution of seasonal stock to optimise sales.
• Ensuring the optimal distribution of non-seasonal and seasonal replenishment stock to optimise sales.
• Delivering a location plan that allows for the clustering of stores at the required product level.
• Delivering seasonal and non-seasonal replenishment profiles at the required product level.
• Supplying inputs to the Seasonal look for the required visual merchandising.
• Analysing store performance and providing accurate and timeous information in order to optimise business decision making.
• Ensuring new stores are stocked to plan.
• Assisting stores in resolving any queries relating to stock.

What experience & qualifications do you need?

• A minimum of 2-3 years sound experience in store planning within a clothing retail environment is an important requirement.

The following additional experience would be ideal:

• Previous store management experience
• Previous exposure to general logistics and supply chain processes
• Experience working in planning systems such as Location Planning, JDA Allocation Planning and/or Just Enough
• Experience in Outerwear
• A working knowledge of the latest Microsoft packages (Word & Excel) is essential.
• Experience in working at an advanced level in Excel would be a definite advantage.
• The following qualification would be ideal:
•  Grade 12 Certificate/Matric is essential.
• A National Diploma or Degree in Business/Retail Management or Accounting/Finance would be beneficial.

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• Join our dynamic Risk team as a Divisional Risk Admin Manager at our Regional Office in Centurion and make a meaningful impact! We’re looking for a passionate professional to foster a culture of safety, analyse risk trends, and implement innovative strategies for operational excellence.

Key Responsibilities:

Operations Risk, Security, and Safety

• Implement and communicate risk, security, safety, and loss prevention strategies.
• Collaborate with Divisional Store Managers (DSM) to evaluate and execute risk mitigation plans.

Risk Assessment

• Analyse risk trends from Risk Admin Manager (RAM) reports and identify high-risk stores.
• Develop actionable plans to mitigate or eliminate risks.
• Ensure compliance with the Occupational Health and Safety Act (OHASA) and prepare detailed monthly reports.

Incident Investigation

• Lead investigations into armed robberies, burglaries, CIT incidents, fraud, theft, IR incidents, and OHASA violations.

Risk Supplier Management

• Oversee daily activities and relationships with in-store suppliers to ensure seamless operations.
• Management & Leadership
• Manage financial budgets to meet expense targets.
• Lead stakeholder and customer engagement initiatives.
• Oversee talent resourcing, performance, and succession planning.

Knowledge & Skills Required:

Knowledge:

• Strong understanding of profit and loss statements.
• Expertise in IR, Labour Law, and disciplinary processes.
• Familiarity with the Consumer Protection Act, store systems, and processes.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Knowledge of ISO 31000 2009 Risk Management principles.
• Comprehensive understanding of OHASA compliance.

Skills:

• Ability to analyse complex data, identify patterns, and provide actionable insights.
• Proficiency in data analysis tools such as Excel.
• Critical thinking and creativity in solving complex risk-related challenges.
• Capacity to adapt to evolving risk landscapes and priorities.
• Leadership and supervisory abilities.
• Strong written and verbal communication skills.
• Time management, attention to detail, and negotiation skills.

Qualifications:

Essential:

• Grade 12/Matric Certificate.
• Qualification in Retail Management, Internal/Risk Management.

Preferred:

• Occupational Health and Safety (OHASA) certification.

Experience:

Essential:

• A minimum of 5 years of managerial experience in a Retail Risk and Admin environment.
• Expertise in training methodologies within a retail context.
• If you’re passionate about driving safety, mitigating risks, and fostering a culture of excellence, this is your chance to make a difference. We value innovation, leadership, and a commitment to professional development.

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• The search is on and our Buying team is on the lookout for a Project Coordinator to effectively execute the in-store implementation of the Beauty Project within the Operations environment. This key role will support the Project Manager by ensuring the on time, in budget implementation of our exciting new Beauty strategy.
• This position will be a fixed term contract for one year. 

So, what will you do?

Planning, organizing, monitoring and controlling the in-store execution of the new Beauty range. To include but not limited to:

• Fixtures and Fitting amendments
• Visual Merchandising implementation
• Store staff communications
• Developing roll out plan, ensuring the rollout is efficient, cost-effective, and implemented according to spec.
• Ensuring the on time, in budget implementation of the equipment upgrades in stores.
• Liaising with the Training & Development department to ensure relevant in-store training
• To communicate and follow-up effectively with all relevant internal and external customers/role players/key relationships
• To execute all administration related to the project roll out
• Provide general assistance to the Project Manager

What experience & qualifications do you need?

• Minimum of 4-8 years working experience within a Retail Chain environment working with stores, store operations, etc.
• Minimum of 2-3 years should be Project Management or Coordination role
• Understanding Retail principles with a focus on Customer experience, durability, store staff experience
• Budget management across multiple areas (Capital Expenditure and Operational Expenditure)
• Reading Store Layout plans, Understanding Specifications Documents, Contractual understanding of SLAs
• Strong knowledge of Microsoft Suite (Outlook, Excel, OneDrive, Sharepoint)
• Grade 12 Certificate/Matric is essential.
• A National Diploma or Degree in Business/Retail/Project Management or Business Administration
• What job related knowledge and skills do you require?

Knowledge required:

• Retail Store layout
• Negotiations with contractors and suppliers
• Budgeting and costing
• SLA Agreements
• Managing vendor relationships

Skills required:

• Project Management skills
• Computer skills
• Microsoft Office (Excel on Intermediate/advanced level)
• Planning, organizing and controlling skills
• Strong communication skills
• Reporting skills
• Strong negotiation skills with the ability to interpret data (data driven decision making) which leads to proactive actions driving efficiencies
• Strong analytical and attention to detail skills to see patterns
• Build and Maintain relationships
• Conflict resolution skills
• Highly detail-orientated and accurate
• A strong sense of customer focus
• Problem solving skills
• Influence & build relationships
• Work with diverse teams as well as work independently
• Simplify processes
• Be proactive and use one’s own initiative

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• We're on the lookout for a Administrative Assistant to provide administrative support to the Central Buying Team, and co-ordinate Central Buying activities by collating CFE buying related information and communicating effectively to relevant stakeholders. To support in execution of implementation of merchandise strategies.

Key Responsibilities:

Critical Path & Merchandise Diary

• Book all critical path meetings in the diary.
• Secure meeting rooms especially during changes due to diary shifts.
• Book meetings and secure venue for all licensing activities.
• Distribute calendars to internal and external stakeholders.

Licensing support

• Licensors Monthly product view with images
• Style guides download, save and distribution.
• Licensing styles queries
• Licensing Product Approvals recon

Collation

• Product collation for review- Map sheets
• Buying Agents Maintenance
• Presentations Aesthetics: Deals Deck; Ops Alignment;
• Order Information
• Product attributes system maintenance
• Match Review minutes

Experience and Skills Required:

Essential:

• Previous experience (preferably 2 years) in an administrative role

Preferred:

• Previous experience (2 years in an administrative role within a retail / buying environment)

SKILLS required:

• Proficiency in the latest Microsoft applications (Outlook, Excel, Word and Powerpoint)
• Sound organising and time management skills

The ability to:

• Communicate effectively at all levels with internal and external stakeholders
• Build and maintain relationships
• Work independently and part of a team
• Prioritise
• Manage own time
• Multi-task
• Be resourceful
• Be proactive
• Be deadline-driven
• Be flexible, function under pressure
• Adapt to change
• Maintain a positive attitude and work performance in a variety of circumstances

Qualifications Required:

Essential:

• A Grade 12 Certificate/Matric

Preferred:

• A Relevant qualification in Administration, Clothing Management or related field

Job Related Knowledge:

• Knowledge of retail processes
• Knowledge of merchandise critical path
• Knowledge of clothing/apparel fabrics and styles
• Knowledge of project coordination

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• We are looking for a resilient and hard-working team player to provide effective and accurate administrative and general assistance to the Buyer/s.

Qualifications:

• Matric (Essential)
• A relevant tertiary qualification in Retail/Fashion/Administration or related field (Preferred)

Experience required:

• Previous experience (minimum 2 years) in a Buyer’s Assistant role (preferably in a Retail/Buying environment).

Knowledge & skills required:

We are looking for someone who:

• Communicates effectively both within, as well as outside the Company
• Builds and maintain relationships
• Is proficient in the latest Microsoft packages (Word, Excel, and Outlook)
• Has an understanding of the Clothing Retail Cycle & Buying process
• Can prioritise well and be assertive
• Is proactive, deadline driven and flexible to adapt to change
• Has sound planning, organizing and time management skills
• Is fast and accurate with regards to processing and checking detail
• Is able to be “hands on” when the buyer is travelling

Key responsibilities:

To execute all administration relating to the procurement process:

• Tendering processes
• Preparation of discussion documents
• Capture & monitor purchase orders
• Style cards & sample management
• Assist with managing on-time delivery by following-up on all samples

To provide general assistance to the Buyer/s with:

• Preparation of business plans (i.e. samples)
• Preparation for all merchandise related activities that require product to be pulled, sorted, ordered and hung
• Suppliers queries, answering phones, mark-downs & general administration
• To communicate and follow-up effectively with all relevant internal and external customers/role/key relationships