Current Openings at Paracon

Key responsibilities are (but not limited to):

• Working with the client to understand their procurement processes and requirements.
• Configure and implement the SAP Ariba solution supporting the client’s procurement process.
• Work with project managers, functional teams, technical teams, and other stakeholders to ensure successful delivery.
• Provide guidance to clients on best practices for using the SAP Ariba platform.
• Troubleshoot and resolve issues related to SAP Ariba functionality.
• Create and maintain project documentation, including functional specifications, test plans, and training materials.
• Keep up to date with SAP Ariba product updates and enhancements.

Minimum Requirements:

• Grade 12
• A relevant 4-year degree
• Understanding of Supply chain, Procurement and Contracts processes
• 6-8 years’ experience in SAP Ariba and API Integration
• 6-8 years’ experience in SAP Systems design, analysis, configuration and implementation

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Key Responsibilities –Duties will include (but not limited to):

• Ongoing D365 BAU Access Requests and Incidents fulfilment and management
• Provide 2nd line and 3rd line BAU support
• Resolve system security of user permissions in D365 F&O and CE
• Prepare UAT scripts for testing and save of testing in Azure DevOps.
• Performing performance, functional, integration, and regression testing
• Creating tasks, configurable deliverable test plans and detailed test cases using Azure DevOps.
• Provide MS D365 Security consultation and development of security role(s) support required
• Provide Post Go-Live Support for Project Horizon deployments
• MS D365 Security role design/redesigns implementations
• Conduct business role security related workshops
• Run SOD simulations against role assignments and prior to deployments
• This job description is not intended to be an exhaustive list of responsibilities. 

Non-negotiable requirements:

• Demonstrable experience in Microsoft Dynamics 2015 or newer
• Demonstrable experience in Microsoft Dynamics Web API
• Demonstrable experience in Microsoft Dynamics 365 Solutions Lifecycle Management

Essential certificates: 

• Microsoft Certified: Dynamics 365
• Business Central Functional Consultant: Associate MB-300
• Microsoft Dynamics 365: Core Finance and Operations

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Experience with Oracle Forms 6i is a plus, as well as experience with Oracle Forms 10g

• Oracle Business Intelligence 11g.
• Oracle PL/SQL
• C++
• SQL Tools
• SQL Server Reporting 2005
• UNIX

Applications that will be worked on but not limited to, include:

• MS Project
• MS Visio
• Libre Office
• Libre Project
• MS PowerPoint
• MS Word
• MS Excel
• Fleetman which is a Fleet Operations software

Qualifications for this role are:

• Bachelor of Science in Information Technology or bachelor’s degree in Computer Science or related field
• National Diploma in Information Technology.
• Oracle Forms and Reports Certification.
• Higher qualification (Honours/Masters) are also welcome.

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Key Responsibilities:

• To implement fit for purpose Organizational Development solutions while building positive, value-added relationships with key stakeholders including business unit heads and Human Capital.
• To leverage organizational diagnostic tools and develop solutions to support effective organizational development, change management and decision-making.
• To advise the business units on organization design related issues and facilitate implementation of organisational frameworks.
• To serve as the change subject matter expert on business unit transformation/change initiatives ensuring high levels of leadership sponsorship, minimal impact to business performance and maximum speed to business benefits realization.
• To develop and implement organizational change management and communication strategies and plans that minimize employee resistance and maximize employee engagement.
• To facilitate with leadership and advise on faster adoption, greater utilization and higher proficiency regarding the changes impacting employees in the organization to achieve business objectives.

Job and Requirements

• Change management certification (Prosci, Lean Change Management)
• Professional membership in a Human Capital association
• Progressive experience in a position responsible for developing and implementing change management and organization development programmes 8 – 10 years
• Experience in implementing organizational design, change management and employee engagement frameworks and tools, including talent and performance management
• Experience designing and implementing programmes and strategies to support change management, organizational development, and organizational culture transformation.
• Experience in agile methodology environment
• Exposure to large scale workplace digitalization projects (e.g., ERP, Modern Workplace, In – house systems)
• An understanding of employee engagement that is beyond the theoretical and can demonstrate it with practical examples of how to improve it in the workplace.
• An understanding of Change Management, Organizational Design and Development principles and concepts
• Understanding of Project Management principles and concepts
• Knowledge of local labour laws
• Understanding of Operating models
• Knowledge of New World of Work
• Desirable
• Proficient with Microsoft Office Suite applications (O365 including MS Teams)
• Digital literacy
• Report writing skills inclusive of data reporting
• Facilitation and presenting Skills
• Organisational Development and Design
• Change Management
• Storytelling and drafting of key messages
• Stakeholder management skills
• Project Management skills
• Coaching skills

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Key Responsibilities:

• Service Delivery – Ensure projects and solution deliveries have the required documentation, testing plans and outputs. Provide second-level incident support to the business and ensure that all potential risks that may impact the performance and success of the department are identified, escalated and mitigated.
• Knowledge Management and Transfer – Control the month-to-month system’s expense of application in the landscape. Document all new/changed processes/activities, configuration and other SDLC documentation and store it on the knowledge management server.
• Process Optimization  – Create reusable solutions and processes that can save time, efforts and result in better quality and ensure alignment across all SAP Retail Systems.
• Delivering results and meeting customer expectations – Monitor own workload and manage deliverables accordingly and facilitate the discussion and resolution of design/programming / functional issues with the business/SDM as appropriate. Proactively communicate and share information and encourage discussion and debate.
• Internal and external stakeholder relationship management – Build and maintain effective relationships with all key stakeholders to facilitate organisational effectiveness Identify areas of concern in terms of reporting and use influence to debate and agree on the best way forward.
• Influence and negotiation – Use influence and negotiation to achieve win-win outcomes and initiate meetings with key stakeholders to track progress, manage expectations and ensure clients’ needs are met.

Competencies:

• Ability to identify problems and design solutions.
• Good communication, analytical and presentation skills.
• Resilience and Stress Management.
• Business Insight Process and Technological Competence.
• Knowledge Management.
• Customer Service Orientation.
• Planning and Organising.

Minimum Requirements:

• National Diploma in IT.
• Minimum of 3-5 years’ SAP EWM experience.
• Minimum of 2 years’ working on medium to high-profile projects or tasks.
• Knowledge of Retail environments or SAP Retail experience is advantageous.
• Exposure to a customer service environment.
• SAP Integration experience.

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Minimum 12 years working experience with the following technologies are required:

• Windows 10/11 administration
• Windows Server (2012/2022) administration
• Active Directory (2012/2022) and group policy administration
• Exchange (2016/Online) administration
• SQL 2012/2019 (maintenance)
• VMware 6/7 (ESX) administration
• Switch & Router configurations (Cisco / HP) 
• Scripting languages (PowerShell)
• Experience supporting applications based on .NET/SQL/Visual Studio
• Server Hardware (Dell)
• Backup Software (Veeam)
• Competencies in cloud services including M365 / Azure are required.                         
• Duties and Responsibilities:
• Provide General Desktop Support.
• Fast and effective problem resolution.
• Monitor Active Directory, Exchange, VMware and SQL infrastructure.
• Continually review the IT software/hardware infrastructure to ensure robustness and efficiency.
• Diagnose and resolve technical issues
• Investigation and implementing automated processes.
• Identify system/service bottlenecks and/or single-points-of-failure, and develop solutions to overcome them.
• Managing backups and tape rotation (Veeam).
• Exchange server mailbox maintenance.
• Monitor support queue that consists largely of end-user fault calls.
• Identify and ensure technology assets are documented and mapped out correctly.
• Ensure maintenance schedules are maintained and contribute to the overall health of the system.
• Troubleshoot SQL Server service outages as they occur.
• Deploy database change scripts:
• Liaise with all company personal regarding IT issues.
• Ability to evaluate controls and adhere to controlled technical development lifecycle and ITSM processes.
• Setting up and configuring new laptops/desktops.
• Ensuring security patches and upgrades are applied and kept up to date.
• Completing internal user moves including phones.
• Install and configure systems and applications in support of daily operations.

Role Qualifications and Experience:

• +12 year’s SME support experience.
• Bachelor’s degree in engineering, computer science, systems analysis, or a related study.
• Certification in Microsoft Technologies (MCSE / MCDBA).
• Certification in Networking Technologies (CCNA / CCNP).
• Thorough understanding and appreciation of enterprise foundation processes (Patch/Backup/Asset/Security Management).
• Ability to identify and manage technical risks.
• Cybersecurity awareness and working understanding.
• Good communication skills and teamwork.
• Experience working in a financial services environment is beneficial.
• ITIL exposure would be beneficial.
• Must have own transport.

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Key Responsibilities:

• Analyze, test, troubleshoot and support client’s cybersecurity investment.
• Monitor the performance and security of infrastructure, applications and operations with the Protects information assets by developing security strategies, directing system access control, monitoring, and response.
• Perform system and account administration tasks.
• Contribute to, maintain, and document system architecture, standards, and procedures.
• Adhere to and identify solutions that streamline the internal workflow.
• Maintain the software license register and periodically re-verify existing license validity.
• Assists in Information Security projects to align with organizational strategic objectives, goals, and risk tolerance.
• Review existing software license allocations to ensure optimal use.
• Review cybersecurity infrastructure and application monitoring for potential improvements
• Produce a monthly dashboard of pertinent security metrics.
• Produce a monthly reporting of pertinent cybersecurity metrics both technical and executive.

Non-negotiable requirements:

• A minimum of 5 years of experience performing cybersecurity support duties.
• A minimum of 2 years’ experience in at least five of the following: access control systems and methodology; business continuity and disaster recovery planning; risk, response, and recovery; network security architecture; security management practices; audit and monitoring; enterprise and IT risk assessments; incident response management.
• Experience and expertise in managing and administering infrastructure and data systems.

Essential Competencies

• Experience with standards and best practices such as POPI, GDPR, SOC 2, PCI compliance
• Ability to work effectively in a multi-disciplinary, collaborative team environment or independently with minimal direction.
• Display high-energy, self-motivation, flexibility and an ability to multitask and prioritize demands in a fast-paced environment.
• Must possess a keen attention to detail and an ability to work effectively under pressure, and during non-core hours.
• Excellent customer service skills and an ability to clearly explain technical issues to non-technical persons.
• Must be able to communicate clearly and professionally via phone, email and in person.

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Key Responsibilities:

• Maintenance of network functionality
• Server maintenance
• Firewall management and control 
• Anti-virus software
• Third party software applications loaded on the servers
• Internet connectivity and security
• Telephone management system
• Rebooting of servers every Monday morning to clear memory stack
• Preparation of proposals for all network, operating systems and/or hardware changes to ITM for review and approval
• Register of hardware and users
• Register of software applications
• Backup to IT desktop support technician
• Version Control of external packages
• Anti-Virus Software compliance and update on servers
• Monitoring and engaging of external support required as authorised by ITM
• Installation on servers
• Communications relating to any network upgrades or down time
• End user applications compliance with software licensing
• Identification of network errors through help desk
• Correction of immediate solution, if possible
• Investigation of solutions, if necessary.
• Presenting of required solution and related costs to ITM for authorisation
• Implementation of solution
• Backup compliance plan
• Running of daily backup procedures
• Rotation of backup media
• Maintenance of backup register
• Off-site storage of backups
• Resort backup procedures and reporting of completed backups
• Maintenance of resort backup register
• Maintain server performance by the regular executing of performance management applications

Minimum Requirements:

• Must be fluent in Afrikaans
• Strong Communications Skills
• Strong Problem Solving
• Arbitration and Mediation Skills
• Detailed network understanding
• Assembling new systems
• Network Communication Skills

Technical skills

• Initiative and enthusiasm
• Commitment to quality
• Attention to detail
• Experience in Active directories  
• Experience in Domains
• Experience in Firewalls
• Experience in VM’s
• Experience in Backup procedures and software
• Experience in System, network documentation
• Experience in WIFI
• Experience in SQL databased administration
• Experience in Networks