Current Openings at The Heineken Company

Purpose

To build a commercially active RTM plans to our Route to Market Partners and Bulk Breakers that delivers on coverage of the local universe and builds increasing market share for Heineken  Beverages brands. Full commercial understanding and building internal and customer relationships are essential requirements for this role.

Key Responsibilities

• Determine the most crucial needs of the RTM customers and carries out activities in collaboration with colleagues to ensure that these clients receive first-class customer care and service. 
• Propose a strategy and objectives to manage the various RTM accounts and implements these upon approval by the Divisional Manager. 
• Conducts continuous market analysis and research on the dynamics of the account, seek new opportunities for growth, defines a documented route to consumer plan and understands the volume flow. 
• Manages adherence to Trading Term contracts and conducts regular customer account reviews to analyse opportunities and improve performance. 
• To be a trusted advisor, manages conflict and comes up with effective negotiation and sales strategies by RTM account. 
• Effectively use trade maths and analytical skills to drive commercial conversations with customers. 
• Manage stock cover ensuring no incidence of out of stock and manages Quality of stock according to HEINEKEN global rules. 
• Work with our External Service Providers to pull stock out of these outlets 
• Takes full responsibility for the assigned accounts volume, revenue and profitability targets. 
• Achieve sales volume and market share targets in the Wholesale and Distributor channels. 
• Implement the National/Regional/Divisional and team driven promotions according to the Trade Marketing Cycle Plan. 
• Seeding New Product Innovation and existing portfolio of brands. 
• Ensure Channel specific PICOS is effectively executed and entrenched within the channel. 
• Ensure BTL merchandising execution according to regional marketing plan. 
• Manage price to National recommended selling prices per segment guidelines. 
• Budget control and operational reporting. 
• Relationship Management 
• Develop and manage sound customer relationships. 
• Sound internal key stakeholder relationships maintained. 
• Own the NewCo joint Business Plan/Trading Term agreement on outlet level
• Direct engagement with relevant National KAM’s on annual plans and quarterly reviews. 
• Handle customer and consumer complaints and queries. 
• Manage product quality according to HEINEKEN quality standards. 
• Manage sales administration requirements.

Experience

• 3-5 years' experience in an off trade sales position
• Tertiary Qualification in Commerce, Finance, Sales or Marketing or related
• Proven commercial and analytical ability
• Experience within Route to Market and Wholesale Channel 
• Negotiation experience and certificates are an advantage
• Excellent communication skills, able to deal with internal and external stakeholders  

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Purpose of the job

To plan and execute the events strategy based on brand priorities. The Events Specialist is responsible for planning, organizing, and coordinating events and promotions that showcase and promote the company's products, drive brand awareness, generate sales, and build customer loyalty.

Key Responsibilities

• Deliver an events plan for brands that meets brand objectives.
• Plan, organize, and execute brand building experiences that drive brand awareness and loyalty amongst target consumer and drive a return on investment.
• Work closely with the marketing team to develop and execute event and promotional strategies that align with company goals and objectives.
• Research, identify and negotiate contracts & agreements with potential event locations, vendors, and partners.
• Manage event budgets and ensure that events are executed in a cost-effective manner.
• Coordinate event logistics, including staffing, equipment, and supplies.
• Ensure that all events and promotions comply with all relevant laws, regulations, and company policies.
• Evaluate the effectiveness of events and promotions and make recommendations for the improvement thereof.
• Manage Event evaluation and pre/post Event evaluation analysis.
• Social systems developed to ensure strong stakeholder collaboration.
• Develop and Champion social meeting and reporting routines driving collaboration and common understanding with the sales teams.
• Communicate protocols and operating procedures to all stakeholders to ensure policy adherence (Corporate Governance)
• Develop continuous Improvements/Best Operating Practices on Eventing.
• Formulate and communicate relevant and meaningful insights for the brand and channel teams.
• Continuously benchmark eventing practices against best in class and competitors.
• Follow HEINEKEN Beverage’s policies and procedures and identify opportunities for continuous improvement.

Educational Qualifications

• Bachelor's degree in hospitality, marketing, event planning, or a related field.

Experience

• A minimum of 5 years of experience in event planning and promotion.
• Relevant experience within the Alcoholic Beverage or broader FMCG industry with clear eventing and consumer demand creation experience is preferable.
• Strong knowledge of the alcoholic beverages industry and the associated regulations.
• Proven track record of successfully planning and executing events and promotions.
• Excellent project management skills.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to plan, organize, and execute events and promotions.
• Excellent project management skills.

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Key performance areas include, but not limited to:

• Maintaining electrical, control and instrumentation systems on existing machinery and equipment.
• Attending to process instrumentation related equipment breakdowns.
• Fault finding in electrical, instrumentation and control equipment.
• Attending to electrical related equipment breakdowns, if required.
• Providing Technical assistance to processing and utilities plant.
• Installation of instrumentation and control systems on new machinery and equipment.
• Upgrading, optimizing and modifying of control systems.
• Adhering to all relevant quality, health & safety policies, and procedures.
• Completing all relevant administration.
• Providing inputs for budgets (OPEX and CAPEX).

The successful candidate must have the following qualification/experience/skills:

• Qualified Instrumentation Technician (National Diploma/N6 Diploma).
• Trade Test will be advantageous.
• At least 3 years relevant experience in the instrumentation and Control environment.
• Working knowledge of:
  • PLC/HMI programming (Siemens PCS 7, Win CC, Simotion Scout, TIA Portal, etc.).
  • Industrial networks (Profibus, Ethernet, ASI, etc.).
  • Scada Systems / Plant Information Systems.
  • Electrical and instrumentation components (contactors, overloads, starters, sensors, PT100, etc.).
  • Variable speed drives (Danfoss, Telemechanique, Lenze, etc.).
• Familiar with process plant and utilities controls and instrumentation
• Computer literate in MS Office package (MS Word, MS Excel, MS Outlook, etc.).
• Ability to work independently and under pressure.
• Willing and able to work shifts.
• Willing and able to work extended hours (overtime) as and/or when required.
• Ability to cope with the inherent physical demands of the position.