The Beekman Group is one of South Africa’s leading corporate players in the development and management of property, as well as in the leisure sector.
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About the Role
- This role is key in supporting and maintaining our IT infrastructure across the business. The successful candidate will join a collaborative team, gain exposure to diverse technologies, and contribute to the seamless operation of our systems.
Key Performance Areas
- Install, repair, upgrade, and maintain computer hardware and software.
- Monitor, maintain, and support servers and network systems.
- Provide responsive technical support and assistance to end-users.
Minimum Qualifications and Experience
- Relevant IT qualification (essential).
- Certifications such as Linux+, LPI, A+, N+, Security+, Microsoft 365(preferred).
- 2 years’ IT Support or Helpdesk experience.
- Solid Linux experience (Gentoo & CentOS essential); previous exposure in a similar environment advantageous.
- Proficiency in Windows 10 and Windows Server 2012/2016.
- Experience with Mikrotik devices.
- Experience in Wi-Fi installation and support.
- Strong technical aptitude with proven ability to research and resolve complex issues independently.
Key Competencies and Attributes
- Strong understanding of MS Windows (Server and Desktop) and MS Office.
- Basic networking, Wi-Fi, Active Directory, and IT security knowledge.
- Effective communication skills and professional presentation.
- Ability to work under pressure and prioritise tasks.
- Problem-solving mindset with a proactive approach.
- Team player, adaptable, and eager to learn.
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- We are seeking a dynamic Reservations Outbound Consultant who thrives on building strong member relationships and achieving sales and booking targets. Your consultative sales approach will help members maximise the value of their holiday ownership by driving engagement and guiding them to suitable options within the Beekman Group portfolio.
Key Responsibilities
- Commit to The Beekman Way, working cohesively as a team and going the extra mile to meet member needs.
- Conduct outbound calls, emails, and virtual/face-to-face consultations with members, focusing on those who haven’t recently booked.
- Promote and secure reservations across the portfolio, matching member preferences with available options.
- Achieve and exceed outbound sales and booking targets, conversion rates, and contact percentages as set by the department manager.
- Maintain productivity and quality standards, ensuring accurate booking processes and excellent customer interactions.
Key Competencies & Personal Attributes
- Matric with 3 years relevant Call Centre experience,
- Experience working in outbound sales or customer service, preferably in the hospitality or travel industry
- Excellent written and verbal communication skills in English
- Multi-tasking and time-management skills, with the ability to prioritize tasks
- Ability to work under pressure
- The successful candidate will be required to work shifts, including Saturdays.
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Key Performance Areas:
- Operation of a Kiosk primarily concerned with the daily management & control of Game Drive bookings for our new Rare Game experience as well as management of retail sales in the form of soft drinks, snacks, clothing, curio items etc
- Duties will include promotion of Rare Game Experience and retail sales, management of bookings, cashiering, handling of payments, operation of P.O.S. system, full daily management of retail operations and administration, including daily reports. Stock control including receiving, packing of shelves, stock rotation, stocktaking and preparation of orders. Handling of cash. Maintenance of good housekeeping.
Minimum Qualifications and Role-Specific Experience:
- Matric
- Computer literacy (Including P.O.S. experience)
- Previous retail/shop experience
- Previous experience in the Hospitality or Wildlife Industry will be a strong recommendation
- Drivers Licence
- Good interpersonal skills
- Excellent communication skills (Especially verbal)
- Ability to handle difficult guests
- Numerical proficiency essential as well as attention to detail and accuracy
Key Competencies and Personal Attributes:
- Ability to work well under pressure
- Patience and the ability to engage effectively with the public
- Strong communication skills
- Trustworthy and dependable
- Honest and reliable
- Willingness to work shifts, including weekends and public holidays
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- We are looking for self-driven, sales-orientated Reservations Consultant to assist our Members with their booking needs. You will provide various planning and booking services, including answering customers’ queries, making travel suggestions. Handling queries via phone, email, social media and/or face-to-face consultation as well as attending to assigned outbound call programmes.To be successful as a Reservations Consultant, you must be able to work with minimal supervision and have excellent customer service skills. An individual that is self-motivated to achieve sales targets.
- The primary focus of the role is to make various types of reservations. This is accomplished by handling queries via phone, written or face to face meetings as well as attending to assigned outbound call programmes which will ensure the achievement of multiple individual, team and departmental goals across a multitude of product lines.
Key Performance Areas:
- Commit to The Beekman Way (an internal Group programme to work together cohesively and towards a common goal, focusing on the customer by going out of one’s way to meet customer needs).
- Attend to client queries & reservations in accordance within SLA metrics, including but not limited to:
- Query turnaround time
- Customer service survey
- Production
- Achieve targets as provided by department
- Perform additional duties as assigned, including but not limited to general client queries.
Key Competencies & Personal Attributes:
- Matric with 2 years relevant Call Centre experience
- Experience working in sales or customer service, preferably in the hospitality or travel industry
- Excellent written and verbal communication skills in English
- Multi-tasking and time-management skills, with the ability to prioritize tasks
- Ability to work under pressure
- The successful candidate will be required to work shifts, including Saturdays.
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Key Performance Areas: Full Management responsibility of Front Office, Housekeeping & Maintenance Operations of a busy property including :
- General Front Office administration, telephone, reservations, reception
- Management and administration of communications with online booking platforms as well as with Head Office Departments
- Dealing with guest queries, requests and complaints and management of guest relations
- Revenue and Statistics control and management
- Handling & recording of cash & other income
- Management and administration of all front office staff
- Procurement & control of certain consumable & non consumable stocks and assets including the conducting of stock takes
- Interaction & liaison with all departments and areas including outsourced functions
- Perform Duty Management functions
- Provide assistance to the General Manager in any areas required and be able to provide Management backup for same
Key Competencies & Personal Attributes:
- Proven Front Office and Rooms Division experience and Skills and a history of experience in the Hospitality industry
- Excellent knowledge of all aspects of Hospitality Operations including Timeshare as well as Hotel operations
- Proven management skills including: Guest & Staff relations and administration
- Computer literacy skills including: Excel, Word and practical experience of Hospitality Property Management systems (Reception Desk, Opera/Fidelio, Semper, Apex, Hotelier etc.,)
- Ability to work under pressure and without supervision
- Attention to detail
- Excellent communication skills (written & verbal)
- Ability to work normal hospitality hours including shifts, overtime, working weekends and public holidays
- Own transport and a valid driver’s license essential
- No accommodation provided
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Key Performance Areas: Full Management responsibility of a Front Office Operation of a large and very busy Resort property including:
- General Office administration, telephone, reservations, reception
- Management and administration of communications with online booking platforms
- Dealing with guest queries, requests and complaints and management of guest relations
- Revenue control and management
- Handling & recording of cash & other income
- Management and administration of all front office staff including Drivers
- Procurement & control of certain consumable & non consumable stocks and assets including the conducting of stock takes
- Interaction & liaison with all departments and areas including outsourced functions
- Provide assistance to the Resort Manager in any areas required and be able to provide Management backup for same
Key Competencies & Personal Attributes:
- Proven Front Office Management experience and a history of experience in the Hospitality industry
- Proven management skills including: Guest & Staff relations and administration, Management of revenue streams, Budgeting and Financial experience
- Excellent understanding of all aspects of Hospitality Operations
- Computer literacy skills including: Excel, Word and practical experience of Hospitality Property Management systems (Opera/Fidelio, Semper, Apex, Hotelier etc)
- Desire and ability to work in a fairly remote location
- Ability to work under pressure and without supervision
- Attention to detail
- Proven communication skills
- Ability to work normal hospitality hours including shifts, overtime, working weekends and public holidays
- Own transport and a valid driver’s licence essential
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- The successful incumbent will be responsible for the full financial function including accounting, reporting, cash flow, budgeting, forecasting, and compliance. Ensure accuracy of financial records, VAT/tax submissions, internal controls, payments, and reconciliations while producing timely management reports. Support audits, optimize processes, and provide strategic financial insights to senior management.
Key Performance Areas:
- Oversee the full financial function, including accounts payable, cash receipts, general ledger, fixed assets, reconciliations, and month-end and year-end close processes.
- Manage budgeting, forecasting, cash flow planning, and investment analysis to ensure optimal financial performance and liquidity.
- Prepare, review, and present accurate management accounts, variance analyses, and financial reports to senior management on a monthly and annual basis.
- Ensure compliance with VAT, tax, and regulatory requirements, including accurate preparation and timely submission of statutory returns.
- Establish, implement, and monitor accounting policies, procedures, and internal controls to safeguard company assets and ensure compliance with GAAP.
- Authorize and release supplier payments, verify invoices and supporting documents, and oversee daily banking, reconciliations, and cash flow movements.
- Monitor and report on bank account activity, prepare three-month rolling cash flow forecasts, and manage relationships with financial institutions.
- Lead and coordinate annual budget preparation, departmental spend monitoring, and system uploads (SAGE / GAAP/VMSAsset).
- Oversee operational finance activities including stock control, cash-ups, fuel usage reconciliations, and cash handling spot checks.
- Support and guide external and internal audit processes, including preparation of working papers, reconciliations, and year-end stocktakes.
- Drive continuous improvement in financial systems, reporting, and business processes to enhance efficiency and accuracy.
Key Competencies & Personal Attributes:
- Matric or Grade 12 equivalent
- Must be in possession of relevant B. Com or equivalent qualification
- Minimum of 5 years relevant working experience
- Excellent communication skills
- Be deadline orientated & have ability to work under pressure
- Excellent decision-making skills
- Un-endorsed Code 08 driver’s license
- Excellent time management, self-discipline, interpersonal & problem-solving skills
- Above average computer literacy
- Fluent in English & Afrikaans
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- The App Coordinator plays a key role in ensuring the smooth running, continuous improvement, and effective support of the company’s sales, marketing and customer experience-related Apps. Working closely with external developers, internal teams, and end users, the App Coordinator helps manage the lifecycle of new and existing Apps—from maintenance and updates to scoping and development of new Apps, including scoping, quoting, testing, rollout, documentation, and support. The role ensures a seamless user experience and serves as a bridge between marketing, tech teams, and stakeholders.
Main Responsibilities:
Project Coordination & Development
- Coordinate the planning, development, and implementation of new Apps and enhancements to existing Apps.
- Collaborate with external App developers to ensure timely delivery of App features and updates (new and/or changes to existing).
- Participate in scoping sessions to define functional requirements based on business needs.
Testing & Quality Assurance
- Conduct thorough testing of all App updates or new builds before release.
- Flag and document bugs, inconsistencies, or usability issues for resolution before rollout.
Training & Support
- Ensure relevant departments and stakeholders are trained on App functionality and admin processes.
- Act as the first line of support for App-related queries and issues.
- Log, prioritise, and manage issue resolution efficiently.
- Identify recurring problems and liaise with developers to propose sustainable solutions.
Documentation & Knowledge Management
- Maintain accurate documentation, training material, and internal knowledge bases (e.g., CMS/CRM guides).
- Ensure all updates and releases are reflected in documentation and communicated to relevant teams.
Collaboration & Communication
- Serve as a liaison between users, developers, and internal teams to translate business requirements into technical solutions.
- Work closely with the marketing team to provide content and collateral for App-related promotions and updates.
- Provide timely feedback, reports, and insights to the Team Leader to support decision-making.
User Experience & Performance Monitoring
- Monitor user feedback and usage trends to enhance App functionality and user satisfaction.
- Suggest and coordinate improvements to user interface and experience.
Key Competencies and Personal Attributes:
- Strong coordination and organisational skills
- Attention to detail and commitment to quality
- Excellent communication and interpersonal skills
- Analytical mindset with problem-solving abilities
- Ability to manage multiple projects and stakeholders simultaneously
- Proactive and solutions-driven
- Customer-focused with a helpful attitude
- Tech-savvy and quick to learn new platforms or tools
Minimum Qualifications and Role-Specific Experience:
- 2+ years of experience in a coordination, support, or administrative role (preferably in a digital, marketing, or tech environment)
- Experience working with external service providers or development teams
- Familiarity with mobile App development processes, CMS, or CRM platforms (advantageous)
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- The role of the Admin Assistant is to support the Training & Development Executive, Manager and Trainers in coordination and administrative functions relating to training and skills development for the Beekman Group of companies.
- These include daily administrative tasks related to the training and development, reporting, stock control, the coordination of employee training and engagement, and supporting trainers in the creation and maintenance of training plans and training records
Key Performance Areas:
- Coordinate the deployment of the Annual Training Plan
- Fielding and screening new training requests
- Training Room and other venue Bookings and Setup
- Liaise with suppliers, service providers, business partners, HR and SETAs
- Coordinate Group CSI and Go Green Initiatives
- Coordinate Stakeholder engagements and meetings
- Training Back Up: Product, Systems & Technology and Engagement (Beekman W.A.Y)
- Events planning in line with the Beekman W.A.Y philosophy
- Sustain, develop, monitor and review ‘The Beekman Way’ for the group
- Coordinate training and development programmes for The Beekman Way
Minimum Qualifications and Role-Specific Experience:
- Matric essential
- Confident & professional communication skills
- Excellent interpersonal skills
- Critical thinking with high attention to detail and accuracy
- Computer literacy (proficient in MS Word and Excel)
- Ability to work under pressure, meet set deadlines, plan and organise
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Key Performance Areas: The individual occupying this position will :-
- Identify training requirements using skills assessments, in consultation with resort managers and regional managers
- Create and maintain updates to Standard Operating Procedures as the basis for training content development
- Create frameworks and programme outlines
- Design, develop and quality assess training material to ensure accurate, up to date and relevant content
- Plan, schedule and handle logistics for training sessions and workshops
- Conduct training using creative facilitation methodologies and techniques to ensure effective learning and development
- Keep management informed about progress of tasks, objectives, duties and responsibilities.
Minimum Qualifications and Role-Specific Experience:
- Matric, with at least 2 years relevant experience in a training or facilitation environment.
- Train-the-Trainer / Facilitator Qualifications are preferred.
- Prior experience in the hospitality industry will be an advantage.
- Must be able to write training content, supported by existing SOPs, for the purpose of course development.
- Must be able to facilitate face to face learning of the course content developed, to a wide audience ranging from managers to general service employees.
- Must be able to conduct skills assessments using appropriate assessment tools to evaluate and measure an individual’s competencies, abilities, and knowledge in relation to operational SOPs and job requirements.
Key Competencies and Personal Attributes:
- Excellent interpersonal skills and excellent communication skills both verbal and written.
- Must be able to speak one or multiple African languages i.e. isiZulu / isiXhosa / Sesotho etc.
- Strong facilitation / presentation skills.
- Ability to use Microsoft Office (Ms Word, MS PowerPoint and Excel) at an Intermediate Level.
- The individual will be based at our Head Office in Port Shepstone, but the candidate must have a valid driver’s licence with own reliable transport and be able to travel across SA on a regular basis (Travel and subsistence allowance applicable).
- Self-motivated, with the ability to motivate others.
- Ability to work independently, and as part of a team.
- Ability to work under pressure.
- Highly computer literate.
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Minimum Qualifications and Role-Specific Experience
- Strong experience with Angular (essential)
- Proficiency in HTML5 and CSS
- Experience in both front-end and back-end development
- Relevant tertiary qualification in a related field
- Prior experience working in an Agile environment
- Familiarity with multi-tier development
- Solid experience with SQL (essential)
- Understanding of database storage principles
- Proficient with Git and GitHub
- Knowledge of HTTP and REST protocols
- Experience with web architecture
- Understanding of basic web design principles
- Familiarity with Version Control Systems (VCS)
- Experience working with APIs (Application Programming Interfaces)
- Knowledge of Node Package Manager (NPM)
Key Competencies and Personal Attributes
- In-depth knowledge of current coding techniques and best practices
- Strong organizational skills
- High level of accuracy and attention to detail
- Strong analytical abilities
- Excellent problem-solving and decision-making skills
- Good communication skills, both written and verbal
- Ability to train and support colleagues
- A self-directed approach with the ability to work independently
- Willingness and ability to collaborate within a team
- Ability to work well under pressure and meet tight deadlines, whether planned or unexpected
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- An opportunity has become available for an IT Developer intern to join the company. This role is ideally suited for candidates who have recently completed a relevant tertiary qualification and are looking for work experience, or those who are currently studying towards a related qualification.
Minimum Qualifications and Role-Specific Experience:
- Completion of a relevant degree/Diploma
- Strong organizational skills
- High attention to detail and accuracy
- Strong analytical skills
- Excellent problem-solving and decision-making abilities
- Effective communication skills
- Ability to work under pressure and meet both anticipated and unexpected deadlines
Tertiary Qualifications required:
- Bachelor of Computer Science, Diploma in Systems Development, Software and Application Development Certification; Introduction to Web & Graphic Design; Diploma in Network Systems; Microsoft Certified Solutions Developer; B Tech Information System
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Key Performance Areas: The following role is required on one of our established properties:
- Full Management responsibility of a Food & Beverage division.
- Department revenues, welfare, training, expense control, operating equipment, direct costs and other expenses in order to achieve set budgets
- Monitoring and control of all food and beverage results inclusive but not limited to food, beverage, operating equipment and operating supplies and trading summaries
- Maintaining Service Standards in all F&B areas relating to management
- Revenue control and management
- Efficient, effective communication between all stake holders.
- Manage workplace relations through adherence to the relevant legislation and internal policies and procedures
- Ensure that the department procures the best quality raw material and cost-effective equipment.
- Procurement & control of certain consumable & non consumable stocks and assets including the conducting of regular stock takes
- Dealing with guest queries, requests and complaints and management of guest relations
- Preference will be given to a candidate who comes from a resort background.
Position Requirements:
- 5 years proven F&B Management experience and a history of experience in the Hospitality industry
- Proven management skills including: Guest & Staff relations and administration, Management of revenue streams, Budgeting and Financial experience
- Excellent understanding of all aspects of Hospitality Operations
- Computer literacy skills including: Excel, Word & GAAP
Person Requirements:
- Desire and ability to work in a fairly remote location
- Ability to work under pressure and without supervision
- Attention to detail
- Proven communication skills
- Ability to work normal hospitality hours including shifts, overtime, working weekends and public holidays
- Own transport and a valid driver’s license essential
- Single accommodation available
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- This will ideally suit a candidate who has just completed a relevant tertiary qualification. The successful candidate will create online content, designs and copy layouts for visual presentations and publications, including rolling out of new projects. They will also be responsible to coordinate and action online items needed for Quarterly Marketing campaigns; and for work on multimedia devices as required within various projects.
Minimum Qualifications and Role-Specific Experience:
- Matric
- Graphic Design degree / diploma
- Ability to work under pressure & be able to adapt to shifting needs & priorities
- Good verbal and written communication skills
- Experience & knowledge in print process & print pre-production
- Creative thinking & artistic ability
- A good command of English language
- Essential Computer proficiency: Adobe InDesign, Photoshop, basic HTML knowledge.
- Other Computer proficiency: Adobe creative suite including Indesign, Photoshop and Illustrator, Dreamweaver or similar application, Microsoft office suite of products.
- Application should include a profile of design work done over the past 12 months.
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Key Performance Areas:
- Performance of high-quality repairs and routine maintenance, as directed, to a wide range of Company assets, including but not limited to Buildings, Plant, Machinery, Furniture, Equipment and Facilities. Performance of refurbishment as well as other projects, including construction. Provides support to Handymen in all aspects of the technical / mechanical side of the resort functions. The successful candidate must be prepared to work shifts, weekends, public holidays, overtime and stand-by duties.
Minimum Qualifications and Role-Specific Experience:
- Previous experience in a similar maintenance position (especially in the Hospitality Industry)
- Proven practical knowledge of general maintenance principles
- diagnostic & troubleshooting skills
- Specialist maintenance skills a distinct advantage
- Valid code B driver’s licence a distinct advantage
Key Competencies and Personal Attributes:
- Ability to work under pressure either as part of a team or as an individual
- Good communication skills
- Willingness to learn & grow with the organization
Method of Application
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