The Mr Price Group (MRPG) is a fashion value retailer, selling predominantly for cash. The Group retails Apparel, Homeware and Sportsware and is one of the fastest growing retailers in South Africa. Our History: 1885 - The first John Orrs store opens 1934 - The first Hub store opens 1952 - John Orrs is listed on the JSE 1967 - Acquisition of two Miladys s...
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Job Description
- An Assistant Manager is accountable for relieving the Store Manager in their absence and assists in maintaining company standards of housekeeping, merchandising, shrinkage control, discipline, and security.
Responsibilities
- Banking of money
- Relieve store manager
- Maintain company standards of housekeeping, merchandising, shrinkage control, discipline, and security
- Ensure compliance of all company procedures
- Assist store manager in management of staff
- Ensure front end controls are in place
- Oversee the cash office
- Minimize stock loss Customer Service
- Introduce sales initiatives to reach store targets
Qualifications
- Matric / Grade 12 (Mathematics an advantage) or NQF Level 4
- Previous experience managing people
- Previous experience managing a department
- Previous clothing retail experience would be highly advantageous
- Strong communication skills
- Strong admin skills
- Decision maker
- Organizational skills
- Planning
- Maintain productivity
- Leadership
- Enthusiastic
- Ethical and great integrity
- Honesty
- Proactive
- Self-motivated
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Job Description
- Provide HR related administrative support & assistance to the People, Ops team & Support Centre teams, ensuring contribution to the execution of the HR strategy.
Responsibilities
People Strategy execution support
- Provide adequate administrative support to the People team in the execution of the People strategy.
Coordination of on-boarding
- Co-ordination of on-boarding for new associate’s in support centre, including welcome packs, induction meeting times secured with each stakeholder, attendance to DC & Store visits, etc., ensuring a good new candidate experience.
Coordination of training
- Collaborate & assist with the co-ordination of training in PF across Support Centre and Ops in line with our Workplace skills plan & training strategy by ensuring all training is booked, paid for, invoiced, logistics arranged, registers submitted, training spend reconciled etc.
- Responsible for the update of ATR, WSP and other required documents/reports.
Coordination of events & prizes
- Co-ordinate Support centre & HR events (e.g. Strat Day Awards, Quarterly Comm time, Functions, wellness events etc.) in line with our People calendar, ensuring smooth execution and experience for our associates.
- Co-ordinate the execution of the High Summer Incentive process for Support Centre.
Communication
- Compile and distribute "people" related communication to the business (e.g. announcements, benefits, events etc.) ensuring the timeous & clear understanding thereof. Assist with recognition culture initiatives for ops and support centre (eg: long service certificates etc)
Recruitment
- Facilitate all recruitment activities within the Division.
- Responsible for the reporting on recruitment in ops monthly in order to track internal placements.
- Assist with all recruitment needs within the store operations.
- Engaging with all role players in the screening of CV’s
- Setting up of interviewing of candidates
- Support Ops in the recruitment of staff for new store openings.
- To facilitate any specific pre-employment tests as and when required.
Qualifications
Education:
- Relevant Degree or NQF level 6 equivalent
Experience:
- 2+ years’ work experience, 1 + year in Administration & HR
Knowledge:
- Excel
- Understanding of Labour legislation & HR practices
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Job Description
- We’re looking for a strong, vibrant, and self-disciplined Store Manager to lead and manage the daily operations of a store to ensure that the overall objectives, store targets, and customer service standards are met and exceeded.
Responsibilities
A day in your life
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans, etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Authorize write-offs, breakages, recalls, and returns.
Sales Growth & Profitability:
- Analyze sales & profitability reports in-store to collaborate with management on required operational action plans, increase sales performance, and monitor store expenditure.
- Review and keep abreast of in-store product performance to provide feedback to the support center and enhance sales.
- Identify and propose new opportunities to increase sales and brand awareness. This may include in-store marketing, competitor shopping, partnering/participating in local events, and driving new accounts/memberships per targets (if applicable).
Risk Management:
- Conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS reports, health & safety standards, weekly hanger counts, security, etc.) to ensure and enforce overall compliance with policies and procedures.
Customer Experience Management:
- Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping, etc.) to meet customer service standards.
Leadership & Development:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching, and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.
Qualifications
- Grade: 12 (NQF Level 4) or equivalent
- 3 Years’ experience in a store managerial position.
- Sales & service management.
- Computer literacy.
- Communication skills.
- Retail trade.
- Brand, customer & product understanding.
go to method of application »
Job Description
- We’re looking for a strong, vibrant, and self-disciplined Store Manager to lead and manage the daily operations of a store to ensure that the overall objectives, store targets, and customer service standards are met and exceeded.
Responsibilities
A day in your life
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans, etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Authorize write-offs, breakages, recalls, and returns.
Sales Growth & Profitability:
- Analyze sales & profitability reports in-store to collaborate with management on required operational action plans, increase sales performance, and monitor store expenditure.
- Review and keep abreast of in-store product performance to provide feedback to the support center and enhance sales.
- Identify and propose new opportunities to increase sales and brand awareness. This may include in-store marketing, competitor shopping, partnering/participating in local events, and driving new accounts/memberships per targets (if applicable).
Risk Management:
- Conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS reports, health & safety standards, weekly hanger counts, security, etc.) to ensure and enforce overall compliance with policies and procedures.
Customer Experience Management:
- Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping, etc.) to meet customer service standards.
Leadership & Development:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching, and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.
Qualifications
- Grade: 12 (NQF Level 4) or equivalent
- 3 Years’ experience in a store managerial position.
- Sales & service management.
- Computer literacy.
- Communication skills.
- Retail trade.
- Brand, customer & product understanding.
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Job Description
- Mr Price - Limpopo Mall, Polokwane:- Lead and manage the daily operations of your store to ensure that the overall objectives which include store targets, innovation initiatives, and customer service standards are met and exceeded.
Responsibilities
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Authorize write offs, breakages, recalls and returns.
Sales Growth & Profitability:
- Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
- Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
- Identify and propose new opportunities to increase sales and brand awareness.
Risk Management:
- Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.
Customer Experience Management:
- Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.
Leadership & Development:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.
Innovation:
- Implement Innovation initiatives from Head Office to delight our customers and improve in-store processes.
Qualifications
- Grade 12.
- 3 to 5 years' experience in a retail store management capacity.
- Knowledge on sales & service management.
- Budgeting knowledge.
- Proficiency in MS Office.
- Effective Communication skills.
- Business understanding of retail trade, brand, customer & product.
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Job Description
- The core responsibilities will be to enable equity and equal opportunities as well as development of associates, including:
- Play a key role in driving business strategy around transformation and Employment Equity reporting across the Group.
- Be responsible to contribute to the strategic employment equity programmes, projects and initiatives for the Group through the provision of advice to all divisions regarding relevant legislation, policies, and guidelines. Track, cascade and report on Employment Equity Targets across the Group
Responsibilities
EMPLOYMENT EQUITY STRATEGY AND IMPLEMENTATION:
- Contribute in the review and update of the company Employment Equity strategy together with including relevant progress within Group and ensuing the strategy remains relevant.
- Work with relevant stakeholders to implement plans and initiatives leading to alignment with the strategy.
- At divisional level, set organizational targets.
- Monitor and report on progress in delivering EE targets, proactively identifying and addressing potential problems as they arise.
COMPLIANCE:
- Responsible for employment equity annual reporting, alignment of initiatives aimed at achieving employment equity beyond legislative compliance.
- Provide inputs in the compilation of annual Employment Equity plan as per the Department of Labour (DoL) requirements."
REPORTING:
- Lead the Employment Equity Committee and reporting function.
- Work with the Learning and Development Manager to ensure accurate plan submission and reporting to relevant regulatory bodies.
- Regularly communicate progress to Exco and other internal stakeholders.
- Assist with the development of an effective EE reporting and monitoring tool.
- Work closely with internal stakeholders to develop an EE communication plan and to update external stakeholders as required.
- Utilise statistical information necessary to proactively assess employment trends and to evaluate progress of designated associates within occupational levels.
- Consolidate and report on EE targets across the Group.
EMPLOYMENT, TRAINING & SUCCESSION PLANNING:
- Be involved in the identification, assessment, development planning and review of successors to ensure alignment with the EE strategy.
- Contribute to regular updates to succession plans with a focus on alignment with the strategies.
- Partner with the Learning and Development Manager to ensure adequate training programmes and initiatives are available to support potential successors and all other associates.
- Work with Divisional People Directors / Heads of People / People Managers, to implement EE programs across all divisions.
- Support new business development initiatives with transformation and/or succession strategies, both internally and externally.
- Identify internal and external work assignments for further learning when applicable."
GENERAL:
- Liaise with external consultants.
- Build strategic relationships with relevant stakeholders, including developing relationships with Black Business groups to identify potential new equity suppliers to company.
Qualifications
- Bachelor's or equivalent 3 year degree.
- 5-10 years experience in a Employment Equity role.
- Detailed knowledge and experience in the Employment Equity field.
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Job Description
- The key focus of this role will be to provide analytic solutions that generate actionable insight across the business, primarily within the finance and merchandise space. This will range from project implementation and testing, analytical procedures to identify outliers/trends, investigate data discrepancies, searching for efficiencies in current processes, as well as designing and maintaining reports that allow business to make critical decisions.
Responsibilities
- Ensure the timely design and development of Tableau reports and analysis to various stakeholders.
- Designing and modelling data sources to cater for business requirements.
- Ensuring that reports and data sets answer key stakeholder questions and provide insight to allow stakeholders to make informed, data-driven decisions.
- Continuously ensure that all data is consistent, readily available and accurate
- Efficient ongoing analytics across various processes and initiatives.
Qualifications
- Degree in IT or related appropriate field
- Minimum 2 years’ experience, within retail fashion will be added advantage
Attributes required & beneficial:
- Data modelling experience
- Ability to work under pressure and meet deadlines
- Ability to manage small projects and interact with cross divisional role players
- Business Analyst experience
- SQL Development experience
- Experience with numerical packages like R or Python is helpful
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Job Description
- Support store management in the daily operations of a store to ensure that the overall objectives, store targets, and customer service standards are met & exceeded.
Responsibilities
- Support store management in the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met & exceeded.
Areas of Responsibilities:
- Sales & Customer Experience Management
- Team Management
- Stock Management
- Risk Management
- Lay Buy Management
- Power Cell Controls
Qualifications
- Matric / Grade 12 is a must or NQF Level 4
- 1-2 years` experience in retail (supervisory experience advantageous)
- Sales & service management, computer literate, communications skills
- Decision maker
- Organizational skills
- Planning
- Maintain productivity
- Leadership
- Customer focused
- Ethical and great integrity
- Honesty
- Proactive
- Self-motivated
go to method of application »
Job Description
- A Store Manager will lead a team of passionate associates in maximizing store sales/turnover, ensuring the stock loss benchmark is maintained and managing the administration of the store.
Responsibilities
- Promote sales.
- Manage stock, and control expenses to meet business targets.
- Achieve and/or exceed the required targets that are set out for the store.
- Use store resources effectively to maintain the productivity of the store.
- Encompass a thorough knowledge of stock and management of policies and procedures.
- Act as the custodian of all company policies and procedures to ensure standards are met.
- Assume accountability for the management and the training of all staff.
- Maintaining the company culture by treating staff in a respectful and professional manner.
- Ensure all interaction with customers results in an above-average customer service level.
- Monitor the cleanliness and hygiene store and staff accordingly to ensure that it adheres to the relevant laws and company standards.
Qualifications
- Matric / Grade 12, Mathematics an advantage
- 2 years’ experience in a Retail Store Management or Assistant Store Manager role preferably in a similar retail environment.
- Excellent business English, both verbal and written
go to method of application »
Job Description
- A Store Manager will lead a team of passionate associates in maximizing store sales/turnover, ensuring the stock loss benchmark is maintained and managing the administration of the store.
Responsibilities
- Promote sales.
- Manage stock, and control expenses to meet business targets.
- Achieve and/or exceed the required targets that are set out for the store.
- Use store resources effectively to maintain the productivity of the store.
- Encompass a thorough knowledge of stock and management of policies and procedures.
- Act as the custodian of all company policies and procedures to ensure standards are met.
- Assume accountability for the management and the training of all staff.
- Maintaining the company culture by treating staff in a respectful and professional manner.
- Ensure all interaction with customers results in an above-average customer service level.
- Monitor the cleanliness and hygiene store and staff accordingly to ensure that it adheres to the relevant laws and company standards.
Qualifications
- Matric / Grade 12, Mathematics an advantage
- 2 years’ experience in a Retail Store Management or Assistant Store Manager role preferably in a similar retail environment.
- Excellent business English, both verbal and written
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Job Description
- Are you an excellent communicator with great telephone and email etiquette? Do you have an affinity for troubleshooting computer and peripheral device problems? Do you have basic networking skills?
- Then our position within our Service desk is a great first step into the IT field for you.
Responsibilities
- Providing telephonic and email 1st line support and troubleshooting to all computer users at all Stores, within the Mr Price Group
- Liaise with external service providers to escalate problems where required
- Support our suppliers who use our software.
- You will be required to work a maximum of 40 hours, over a maximum of 5 days per week including Saturdays and Sundays.
- You would be required to work an 8-hour shift in line with the Service Desk operating hours.
- Your own reliable transport is preferred.
Qualifications
- Grade 12
- IT diploma/ Certificate
- At least 1 year in an IT or Helpdesk environment
- The technical skills required are just a good general knowledge of computer hardware and software. Knowledge of our POS system would be a major advantage
- Strong verbal and written communication skills
- Excellent interpersonal and customer-facing skills Strong administration skills
- Strong ability to work accurately with attention to detail
- Familiarity with MS Office products
- A high level of confidentiality
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Job Description
- The Floor Supervisor supports the Store Manager in achieving the sales target for their store.
Responsibilities
- Supporting the Store Manager in driving Sales and Turnover
- Creating and delivering an excellent customer shopping experience
- Motivating and inspiring your team members to work hard and push for sale
Qualifications
- Grade 12
- 1 year of Supervisory experience is required in this role, experience leading a team will be an added advantage
- A passion for homeware
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Job Description
- Lead and manage the daily operations of a mr price money cellular store to ensure that the overall objectives, store targets, innovation initiatives and customer service standards are met and exceeded.
Responsibilities
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the store.
- Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Authorise write offs, breakages, recalls, OBF (out of box failures), cellular repairs and returns.
Sales Growth & Profitability:
- Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
- Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
- Identify and propose new opportunities to increase sales and brand awareness. This may include:- In-store marketing, competitor shopping. Drive credit, Insurance, Mobile and Cellular performance to achieve the agreed budget
Risk Management:
- Conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.
- Customer Experience Management:
- Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.
Leadership & Development:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.
Innovation:
- Ensure implementation of Innovation initiatives from Head Office (Mpos, MRP Empower, E-docs and Money Hub) to delight our customers and improve in-store processes in a more efficient manner.
Qualifications
- NQF level 4 (Grade 12) or equivalent
- 3 years' experience in a store management position
- Sales & service management, budgeting, computer literacy, communication skills
- Retail trade, brand, customer service, cellular, mobile, new accounts, and insurance product understanding
- Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.
Method of Application
Use the link(s) below to apply on company website.
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