Current Roles at Hollywoodbets

Responsibilities

• We have amazing opportunities for a Junior Onboarding Specialist to be based in Umhlanga, Durban. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for organizing, streamline, and overseeing the onboarding process for new hires into the company.
• Responsibilities include communicating company and position details to new hires before their start date, gathering necessary paperwork, scheduling induction and helping new team members adjust well to our work environment.
• The position will partner with new hires to ensure a smooth transition into our company culture.

You Bring:

• Valid driver’s license
• Diploma/Degree qualification/ studying towards
• Labour Legislation (EE Act, BCEA, Labour Relations)
• 2-3 Years in an HRC role or equivalent experience

What You’ll Do For The Brand:

• Manage the onboarding process for all new take on’s.
• Communicating all relevant company and position information to new hires, including work schedules, dress code and parking options etc.
• Welcoming new team members.
• Giving new team members office and branch tours.
• Introducing new team members to the Company.
• Ensure onboarding kits are prepared (e.g. stationary, T-shirts and mugs).
• Coordinate and implement company induction programs.
• Track and report on all planned and completed induction.
• Coordinate induction events.
• Guide Managers throughout the onboarding and induction process.
• Assist with queries regarding employment, induction and probation.
• Provide suggestions and create appropriate handbooks and training.
• Providing new hires with manuals, guidelines, and passwords, as needed.
• Ensuring new hires have the necessary technical assistance to set up their hardware and software.
• Gathering and filing all paperwork related to new hires, including take on checklists, induction checklist and training registers.
• Ensure all new hires attend job specific induction. 
• Track and report on all onboarding feedback.

What You’ll Bring To The Team:

• Onboarding & induction coordination
• Clear communication skills
• Strong administration & attention to detail
• Stakeholder & manager coordination
• Employee experience & culture integration

Apply Before 04/30/2026

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Responsibilities

• We have an amazing opportunity for a Housekeeper to be based in Woodstock, Cape Town, Western Cape. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for maintaining cleanliness and hygiene at the Branch and ensures the building is always in a clean and orderly condition at all times.

You Bring:

• Housekeeping Experience required

What You’ll Do For The Brand:

• Houskeeper attired in Hollywood Uniform as per prescribed rules and regulations.
• Personal hygiene maintained at all times.
• Ensures work areas are clean and tidy prior to opening, during service and at closing times (this includes the inside and outside of the Branch, as well as the car Park area)
• Floors are swept and mopped, scrubbed and/or vacuumed. Walls are cleaned. Refuse is gathered and disposed of. Bins are to be emptied, washed or sanitized and replaced with refuse bags.
• Sort out waste and collect in separate waste bags as and when required by supervisor.
• Clean the yard and the waste area.
• Collect and record data for waste disposal
• Toilets are to be cleaned
• Tables and counters, chairs, TV screens, furniture, lights and machines and/or equipment is clean and wiped prior to team members commencing work.
• Ensures that service areas are neat and tidy during peak periods and quiet periods.
• Appropriate use of cleaning chemicals and cleaning detergents.
• Requests cleaning fluids and/or worn cleaning equipment e.g. mops/brooms/dusters from Branch Manager as and when required.
• Declares breakages to the Line Manager
• The cleaning of branch aircon filters weekly
• Ensure that all tables & chairs in the Seating areas are maintained – seat covers are monitored, and request replacements as needed.
• Table legs are adjusted to avoid wobbling, tabletops and edges should be reported if refurbishing is required.

Apply Before 04/29/2026

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Responsibilities

• We have an amazing opportunity for a VIP Security Officer to be based in Paarl, Western Cape. Do you think you have what it takes to be our newest Purple Star?
• VIP (Security) officers are responsible for creating and maintaining a safe environment for the people. This may include securing premises by monitoring surveillance equipment or by patrolling activities.
• The VIP officers are expected to prevent loss and theft and report any irregularities or suspicious acts.

You Bring:

• Registered with PSIRA (Private Security Industry Regulatory Authority).

A Bonus To Have:

• Valid driver’s license.
• Previous Security experience.

What You’ll Do For The Brand:

• VIPs must be present 15 minutes before the branch opens.
• Branch Manager/ Senior Team leader will open branch in the presence of the VIP Officer.
• VIP Officer needs to ensure they conduct a perimeter patrol before the branch opens.
• VIP need to check around the premises for any suspicious movements before the branch is opened.
• VIP Officer needs to be extremely vigilant and alert at all times of their surrounds before the opening/ closing of the branch. 
• VIP Officer needs to conduct a floor walk once branch is open, to observe all is order.
• VIP officer must valid all observation checks are completed before the Branch Manager / Senior Team Leader continues with their daily checks.
• During opening and closing, one VIP must be positioned away from the entrance, observing his/her colleague and checking for potential danger. 
• Patrolling should include inside and outside the branch entrance, back areas and all parking areas.
• Ensure all two-way radios are fully charged, for early morning usage. Report faulty equipment immediately.
• Charge the batteries overnight so that they are useable from the beginning of your shift.
• Ensure all panic button and two-way radios are in good working conditions and keep safely.
• VIP Officers must carry their panic buttons, two-way radios and earpieces to ensure open communication and ease of access in the event of an emergency.
• The VIP Officer that is posted to the searching zone must use the scanner to search all guest entering the branch including team members.
• Ensure at the searching zone the branch door or the gate is always kept close.
• VIP Officers are not allowed to cross gender scan guest entering the branch.
• Male guest must be scanned by only male VIP Officers, female guest to be scanned by only female VIP’s.
• VIP Officers must ensure to search female bags with a stick. Male guests are not allowed to bring in their bags.
• VIP Officer is to direct traffic on our premises and ensure the free flow of foot traffic and to control the amount of vehicles entering and exiting the building. 
• End of day closing procedure, VIP Officer must minimise entry by sliding close one door to ensure security of minimising high risk.
• VIP Officers must attend branch meeting when notified by the Branch Manager to attend.
• VIPs to assist when receiving stock, doing alarm test and submitting of daily report every morning by 10:00am.

Guest Service 

• First impressions last - VIP Officers are at the forefront of Hollywood. 
• VIP Officers are the first encounter with the guest.
• Ensure to make the impression by greeting the Guest with “Good day, welcome to Hollywood”.
• Ensure to provide good guest service by being friendly, helpful, polite and courteous at all times. 
• Pro-actively address guest complaints and ensure guest feedback is communicated clearly in an effective and positive manner. 
• Create a guest centric culture within the branch and drive the philosophy of “service with a smile” at all times.
• Ensure to treating our guest with respect and have the good attitude at all times.
• When Guests are leaving the branch VIP Officer to wish the guest good evening or good night and ask them to come again. “Good Bye Sir, please come again”.

Compliance

• VIP Offices must ensure they are dressed in full Amadoda uniforms with their name badges before the beginning of their shift. (black shoes, black socks and white vet only).
• Scan all persons entering the premises including team members.
• Be observant of guest leaving the branch, identify if they entered the branch with something you noticed and are leaving without that object. 
• No bags are allowed inside the premises.
• No Weapons/Guns are allowed into the premises (except on an official law enforcement officer).
• No person under the age of 18 is allowed into the premises.
• If you are dealing with a difficult customer contact your colleagues and press the panic button before the situation escalates out of control.
• In ranches with no liquor licence, No alcohol is allowed on the premises.
• Credit bets are not allowed to be taken by any team member.
• VIP Officer on duty are not allowed to take bets with Amadoda uniform. 
• VIP Officers on duty are not allowed to utilize the Limited pay-out machine.

Code of Conduct 

• While on duty you will not sit or lounge, make use of your cell phone or eat.
• No smoking on duty.
• You will not report for duty under the influence of alcohol.
• You will not abandon your post. This could lead to disciplinary action against you.
• You are not allowed to sleep on duty. This will lead to disciplinary action against you.
• You will not have casual conversations with friends/other team members while at your post. 
• You will not accept tips from the guest.

Values

• Actively promote the Hollywood values.
• Live the values and lead as an example to the team.

Other

• VIP Officer must report their absenteeism to the Branch Manager / Senior Team Leader 2 hours before their shift begins. 
• Able to work in a rotating shift /work flexible hours. 
• Ensure the ability to work independently. 
• Ensure you physical fitness is obtained at all times in line with the job requirements.

What You’ll Bring To The Team:

• Demonstrate good analytical skills.
• Strong computer skills.
• Demonstrate creative skills.
• Strong sense of accountability.
• Work under pressure and able to meet deadlines. 
• Demonstrate excellent attention to detail.
• Must be able to plan effectively and efficiently in order to meet deadlines. 

Apply Before 04/29/2026

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Responsibilities

• We have an amazing opportunity for a Sculler based in Durban. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for maintaining cleanliness and orderliness in the kitchen area of a restaurant or food business. Clean dishes, kitchen, food preparation equipment, or utensils.
• Grouping and stacking of the used crockery, glassware, and cutlery is vital to avoid damages or losses caused. A systematic process must be followed to the word to achieve just that.

You Bring:

• Housekeeping/Scullery experience

What You’ll Do For The Brand:

• The sculler must be dressed in Hollywood PPE as per prescribed rules and regulations.
• Performs any combination of the following duties to maintain kitchen work areas and restaurant equipment and utensils in clean and orderly condition: Sweeps and mops floors. Wash dishes, glassware, flatware, pots, or pans by hand. Wipes worktables, walls, refrigerators, and meat blocks, defrosts freezers, and cleans cold rooms
• Place clean dishes, utensils, or cooking equipment in storage areas.
• Maintain kitchen work areas, equipment, or utensils in clean and orderly condition.
• Sweep or scrub floors.
• Clean garbage cans with water or steam. Segregates and removes trash and garbage and places it in designated containers. Sort and remove trash, placing it in designated pickup areas.

What You’ll Bring To The Team:

• Knowledge and skills

Apply Before 05/01/2026

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Responsibilities

• We have an amazing opportunity for a Restaurant Manager based in Durban. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will take accountability for, manage and report on the F&B branch function in order to ensure smooth running and management of operations.
• This includes health and safety management, facility management, kitchen management, stock management, resource planning, customer service levels, financial profitability and cost control, adherence to departmental processes and reporting and company policies.
• Partner with Betting Branch Manager to enquire about customer experience and areas of improvement to ensure that the F&B experience attracts and retains customers/punters within the branch.

You Bring:

• Valid Driver’s license.

Bonus To Have: 

• Food and Beverage qualification 
• Food and Beverage industry experience 

What You’ll Do For The Brand:

• Ensure compliance with health and safety regulations regarding food preparation and serving, building maintenance in kitchen and service areas.
• Ensure internal F&B processes are followed.
• Ensure the GAAP system is up and running at all times.
• Ensure the F&B facility is well maintained at all times, clean, tidy work and service areas. This includes the entire kitchen area, freezer/fridges/storerooms/service areas/dining areas/bar area.
• Ensure the cutlery and crockery is clean and in good condition for use by customers.
• Ensure cash up processes are followed in order to accurately account for/disclose and report on sales.
• Monitor food preparation, portion sizes and presentation of food to ensure that food is prepared and presented in an acceptable manner and according to quality standards.
• Coordinate kitchen and service resources to ensure economical use of food, timely preparation and optimal service delivery.
• F&B branch cost and budget management to ensure maximum profitability. Financial management of F&B targets for the branch, cash and stock control.
• Manage the stock control function related to F&B in terms of scheduling and receiving food and beverage deliveries. Ensure stock is maintained at a good standard- declare F&B stock wastages and breakages to dispense of expired stock. Ensure F&B stock is neatly packaged to preserve the stock and keep it in a neat and tidy condition, stored in appropriate locations.
• Maintain accurate record of stock (food and equipment/ inventories/crockery/ cutlery) utilizing the relevant software system (GAAP). Account for variances and shortages as well as corrective action and intervention. Ensure stock control, stock reconciliation, stock recording and stock reporting is accurate and well managed. This includes front and back-office stock.
• Schedule resources and assign duties taking into account busy periods, events, operating hours to ensure that the F&B department is sufficiently staffed and able to meet operational requirements.
• Manage all Food and Beverage staff at the branch. This includes Stock Controller, Store men, F&B Supervisors, and management of the waitrons/bartenders/cashiers as well as kitchen staff which includes chefs/grillers/kitchen coordinators/scullers etc. Ensure F&B staff conduct is acceptable and follow relevant disciplinary actions to address concerns.
• Establish standards for optimal staff performance and conduct performance reviews. Ensure poor performance management takes place with staff that underperform.
• Ensure superior customer service and customer experience. Pro-actively address customer complaints and ensure customer feedback is positive. Build strong relationships with regular customers/punters.
• Ensure timeous submission of daily, weekly, monthly F&B reports.
• Work closely with Betting Branch Manager to enquire about customer experience and areas of improvement to ensure that F&B experience attracts and retains customers/punters.
• Any other ad-hoc functions as requested by management.

What You’ll Bring To The Team:

• Good communication and interpersonal skills
• Strong attention to detail.
• High level of integrity, trustworthiness and reliability.

Apply Before 05/01/2026

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Responsibilities

• We have amazing opportunities for a Sales Agent (Field) to be based in Port Elizabeth, Eastern Cape. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for reaching daily, weekly, and monthly mobile sales targets and all other targets related to increasing the mobile customer base. Understand customer needs and handle different types of personalities.  Represent the brand professionally and positively.

What You’ll Do For The Brand:

• Customer Service:  Assist clients with opening accounts and all betting queries 
• Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services
• Drive mobile marketing campaigns to increase sales and sign up new online accounts
• Must keep records of their sales activities and report their progress to management daily 
• Promote the mobile brand. 
• Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective and existing punters.
• Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID)
• Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile application. 
• Keep work areas neat and tidy to promote a positive image to customers.
• Ensure appropriate management, safekeeping, and maintenance of all mobile equipment.
• Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels 
• Might be required to roam between branches and stores as per operational needs
• Any other related duties that might be required within the business 

What You’ll Bring To The Team:

• Promotion
• Excellent Customer Service
• Communication
• Active Listening

Apply Before 04/30/2026

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Responsibilities

• We have an amazing opportunity for a Promotional Driver based in KwaZulu Natal. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for supporting the operations of the Mobile Department, on projects directed at maximizing company profits, and increasing the customer base through on-the-ground promotions and campaigns.

You Bring:

• Matric
• Valid Driver’s License
• Post Matric Qualification
• Proven working experience as a promoter
• Track record of over-achieving quota
• Ability to understand customer needs and handle different types of personalities

What You’ll Do For The Brand:

• To drive and coordinate the activities of the Hollywoodbets Promotional bus
• To engage and interact with customers at Hollywoodbets events and facilitate promotional activities
• Work closely with Mobile and Retail Managers to meet promotional needs and targets 
• Jointly plan promotional campaigns and road shows with Team Leaders and Area Managers
• Identify interest and understand customer needs and requirements to craft relevant promotional strategies and tactics Daily, Weekly and Monthly reporting
• The incumbent is fully responsible for the vehicle allocated to him, including any other equipment allocated to the incumbent or the vehicle. 
• The incumbent is responsible for the safety of the vehicle including additional devices such as screens, PlayStation, sound, branding, etc. 
• The incumbent is responsible for ensuring that any problems that do occur are reported immediately and are also reported on the trip sheet. 
• The incumbent is responsible for carrying out pre-on-route and post-trip roadworthy inspections using the prescribed forms and for reporting any defects. 
• The incumbent is responsible for ensuring that he does not operate a damaged or defective vehicle unless repairs have been carried out on the vehicle. 
• The incumbent is responsible for maintaining the cleanliness and neatness of the vehicle at all times. 
• The incumbent is expected to travel only on authorized routes in a safe, courteous, and cautious manner. 
• Any other related duties that might be required.

 What You’ll Bring To The Team:

• Organizational skills
• Communication skills
• Strong listening skills
• Presentation and social skills

Apply Before 04/30/2026

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Responsibilities

• We have amazing opportunities for a Betting Clerk to be based in Kenilworth, Western Cape. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will manage the operations of the branch in terms of taking customer bets, increasing stakes, managing cash, doing payouts, customer services and compliance.

A Bonus To Have :

• 1-2 Years in Gaming Industry advantageous. 

What You’ll Do For The Brand:

Branch Growth

• Ensure betting boards are updated timeously. 
• Updating of memos, card changes, results and scratching's which occur throughout the day.
• Be knowledgeable on all betting rules, odds and pay-outs. 
• Team members must be knowledgeable on confirmation limits and always call the BSC and Events Office before laying a bet over the limit.
• Team members are to inform the Team Leaders/ Betting Manager when they are laying large bets that do not require confirmation. 

Sales Administration

• Manage cash within the branch according to defined processes/procedures and minimize risks, theft/fraud.
• Team members are to be alert to emerging attempts to defraud the company. 

Cash Management

• Team members are to ensure they have the accurate float amounts at the beginning of their shift to ensure that balancing occurs at end of day. 
• Interim checks must be done within the course of the day with the team leader on duty.
• Ensure that all cash shortages are dealt with immediately, shortages less than R250.00, must be paid back into the Hollywood taking on the same day by the team member. 
• Ensure that all shortages and overs are declared to the team leader on duty and correctly recorded on the recon. 

Branch Appearance 

• Ensure that the branch is always neat and tidy according to Hollywood standards. 
• Ensure that your work stations is well maintained and in good working condition. 
• Comply with all procedures to prevent losses to the company, advising your branch /senior team leaders  promptly of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results, Off-line).

Customer Service 

• Ensure to provide good customer service by being friendly, helpful, polite and courteous at all times. 
• Pro-actively address customer complaints and ensure that customers are given positive feedback.
• Build strong relationships with regular customers.
• Create a customer centric culture within the branch and drive the philosophy of “service with a smile” at all times.

Compliance

• Compliance and adherence to company's internal control policies.
• Compliance to the code of ethics and escalate fraudulent activities. 
• Team member to ensure they are dressed in their correct Hollywood uniform when on duty.
• Credit bets are not allowed to be taken by any team member.
• Team members on duty are not allowed to take bets wearing Hollywood uniform. 
• Team members are allowed to take bets as customers when they are off duty and not in their Hollywood uniform.
• Team members are not allowed to be behind the terminal counters when off duty.
• Team members on duty are not allowed to utilize the Limited pay-out machine. 

Values

• Actively promote the Hollywood values.
• Live the values and lead as an example to other team members.

Apply Before 04/30/2026

go to method of application »

Responsibilities

• We have amazing opportunities for a Betting Clerk to be based in Bellville, Western Cape. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will manage the operations of the branch in terms of taking customer bets, increasing stakes, managing cash, doing payouts, customer services and compliance.

A Bonus To Have :

• 1-2 Years in Gaming Industry advantageous. 

What You’ll Do For The Brand:

Branch Growth

• Ensure betting boards are updated timeously. 
• Updating of memos, card changes, results and scratching's which occur throughout the day.
• Be knowledgeable on all betting rules, odds and pay-outs. 
• Team members must be knowledgeable on confirmation limits and always call the BSC and Events Office before laying a bet over the limit.
• Team members are to inform the Team Leaders/ Betting Manager when they are laying large bets that do not require confirmation. 

Sales Administration

• Manage cash within the branch according to defined processes/procedures and minimize risks, theft/fraud.
• Team members are to be alert to emerging attempts to defraud the company. 

Cash Management

• Team members are to ensure they have the accurate float amounts at the beginning of their shift to ensure that balancing occurs at end of day. 
• Interim checks must be done within the course of the day with the team leader on duty.
• Ensure that all cash shortages are dealt with immediately, shortages less than R250.00, must be paid back into the Hollywood taking on the same day by the team member. 
• Ensure that all shortages and overs are declared to the team leader on duty and correctly recorded on the recon. 

Branch Appearance 

• Ensure that the branch is always neat and tidy according to Hollywood standards. 
• Ensure that your work stations is well maintained and in good working condition. 
• Comply with all procedures to prevent losses to the company, advising your branch /senior team leaders  promptly of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results, Off-line).

Customer Service 

• Ensure to provide good customer service by being friendly, helpful, polite and courteous at all times. 
• Pro-actively address customer complaints and ensure that customers are given positive feedback.
• Build strong relationships with regular customers.
• Create a customer centric culture within the branch and drive the philosophy of “service with a smile” at all times.

Compliance

• Compliance and adherence to company's internal control policies.
• Compliance to the code of ethics and escalate fraudulent activities. 
• Team member to ensure they are dressed in their correct Hollywood uniform when on duty.
• Credit bets are not allowed to be taken by any team member.
• Team members on duty are not allowed to take bets wearing Hollywood uniform. 
• Team members are allowed to take bets as customers when they are off duty and not in their Hollywood uniform.
• Team members are not allowed to be behind the terminal counters when off duty.
• Team members on duty are not allowed to utilize the Limited pay-out machine. 

Values

• Actively promote the Hollywood values.
• Live the values and lead as an example to other team members.

Apply Before 04/30/2026

go to method of application »

Responsibilities

• We have an amazing opportunity for a 2 x Team Leaders, based in Kenilworth, Cape Town, Western Cape. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible to manage the Branch to achieve business objectives in accordance with the Region and Retail Operations Strategy.

You Bring:

• 12 months within the Retail, Gaming or Betting industry.

A Bonus to Have: 

• 1-2 Years leadership experience.

What You’ll Do For The Brand:

Branch Growth

• Ensure achievement of targets within your areas in accordance with branch budgets.  
• Drive business results by creating an open dialog with your guests to educate them on all your branch products.
• Ensure betting boards are updated timeously.  
• Updating of memos, card changes, results and scratching's which occur throughout the day.
• Be knowledgeable on all game rules, odd and pay-outs.  
• Team Member must be knowledgeable of confirmation limits and to ensure to call the BSC department before laying a bet over the limit.
• Taking customer bets where applicable. (A requirement in express Branches).

Cash Administration

• Cash management within the branch according to defined processes/procedures and minimize risks, theft/fraud.            
• Educate Team Members on all FICA Compliance.  
• Ensure daily banking schedules are submitted to the Branch Manager/ Senior Team Leader.  
• Ensure adherence to credit card administration &EFT policies where applicable.  
• Ensure Team Member are issued with correct floats at the end of their shift.
• Interim checks must be done within the course of the day with team leader on duty.
• Ensure to reconcile by end of shift to the balance which is reflected on the LPM/ Admin /HIS report.
• Recovery process must be managed in line with processes/procedures.
• The correct process must be followed with lost ticket claims.
• Ensure the ticket number is received from the Helpline when processing the claim.
• Record the guest’s details and I.D number to validate payment after 90 days.

Branch Reporting  

• Ensure that daily newsflashes provide a high level overview of the operations for the day.
• Manage branch stock control to ensure that there is sufficient supply (although not over/under).  
• Ensure that a stock taking is done weekly and account for stock shortages.
• Team Leaders must send an email notifying the Branch Manager/ Senior Team Leader and Cash Management Department of the shortage.

Security Management  

• Be aware of your surroundings when opening and closing the branch.
• Ensure all security factors are adhered to when banking is conducted.
• Be aware where all panic buttons are placed within your branch.
• Ensure all camera’s inside and outside the branch are all in working order.
• Manage all security aspects in the branch.
• The cashing up process must be conducted with the branch doors closed with security monitoring the area. 

Branch Appearance  

• Ensure that the branch is always neat and tidy according to Hollywood standards.  
• Ensure that that facilities are well maintained and in good working condition.  
• Comply with all procedures to prevent losses to the organisation, advising your branch /senior team leaders promptly of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results, Off-line).

Compliance

• Compliance and adherence to company's internal control policy.
• Ensure compliance with company, legislative and legal requirements  
• More specifically, ensure compliance with Gambling Board requirements.
• Compliance to the code of ethics and escalate fraudulent activities.  
• Ensure that there is a registered FICA officer on site at all times during operating hours and compliance posters are displayed.  
• Ensure a manager with a license must always be on duty before a shift begins to ensure service is provided to guests.    
• Ensure all team members are dressed in their correct Hollywood uniform when on duty.
• Credit bets are not allowed to be taken by any Team Member.
• Team Members on duty are not allow to take personal bets within the Branch.  
• Team Members are not allowed to be behind the terminal counters when off duty.
• Team Members on duty are not allowed to utilize the Limited pay-out machine.  

Communication

• Ensure all operational communication within the branch is circulated to all Team Members.
• Ensure team members are aware of key business campaigns, business updates and marketing campaigns.
• Ensure that the correct lines of communication is followed at all times and that timeous feedback is provided to support office when information is requested.

People Management  

• Manage Team Member rosters/schedules and ensure the branch is adequately staffed taking into account busy periods, events and operational requirements.
• Ensure staff attendance and behaviour is manage with the guidance from Branch Manager/Senior Team Leader.
• Ensure all new take recruitment documentation is submitted timeously to the Human Resources department.

Guest Service  

• Ensure to provide good guest service by being friendly, helpful, polite and courteous at all times.  
• Pro-actively address guest complaints and ensure guest feedback is positive.  
• Build strong relationships with regular guests.
• Create a guest centric culture within the branch and drive the philosophy of “service with a smile” at all times.

Values

• Actively promote the Hollywood values.
• Live the values and lead as an example to the team.
• If the branch has LPMs, responsible for management thereof.  
• If the branch has F&B facilities/RD facilities/support office teams/training facilities, ensure a close working relationship with these divisions.  
• Work closely with the Branch Manager /Senior Team leader and suggest areas of improvement to ensure that the branch attracts and retains guests.
• Must be available 24/7 in case of emergencies.

Apply Before 04/30/2026

go to method of application »

Responsibilities

• We have an amazing opportunity for a Sales Agent (Field) to be based in Pietermaritzburg, Kwa- Zulu Natal. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for reaching daily, weekly, and monthly targets and all other targets related to increasing the mobile customer base.  Understand customer needs and handle different types of personalities.  Represent the brand professionally and positively.

Bonus To Have: 

• Prior work experience as a promoter or similar role.
• Excellent customer service skills.

 What You’ll Do for The Brand:

• Customer Service: Assist clients with opening accounts and all betting queries.
• Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services.
• Drive mobile marketing campaigns to increase sales and sign up new online accounts.
• Must keep records of their sales activities and report their progress to management daily.
• Promote the mobile brand.
• Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective
• and existing punters.
• Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID)
• Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile application
• Keep work areas neat and tidy to promote a positive image to customers.
• Ensure appropriate management, safekeeping, and maintenance of all mobile equipment.
• Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels
• Might be required to roam between branches and stores as per operational needs
• Any other related duties that might be required within the business.

What You’ll Bring To The Team:  

• Excellent Listening skills.
• Excellent communication skills (verbal and written)
• Must be results driven.
• Good understanding of Mobile and Internet betting, Betting procedures and types and TUV (top voucher) distribution
• Strong systems and sales knowledge

Apply Before 04/27/2026

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Responsibilities

• We have an amazing opportunity for a Building Manager to be based in Century City Cape Town! Do you think you have what it takes to be our newest Purple Star?
• The successful incumbent will be responsible for the smooth running of operations relating to the building and all building support team members. 

You Bring:

• A Valid Driver’s License.
• At least 5 years’ building management experience.  
• Availability to work outside normal working hours when required to do so on call outs and emergencies, etc.

A Bonus To Have:

• 3-5 years staff management/ supervisory experience.

What You’ll Do For The Brand:

• Daily Management of the Housekeeping and front desk/ Reception team, as well as planning, organizing and directing team members to ensure efficient operations. 
• Setting up and approving rostering of the Team in line with company policies and procedures. 
• Ensuring correct monitoring of Team Members times are captured and all leave is approved. 
• Responsible for signing off all salary spreadsheets for Team Members. 
• Approval of all stock orders required for the building. 
• Ensuring all storerooms are kept in a neat and appropriate condition. All storerooms should be locked, and proper access controls are in place. 
• All tools required by maintenance teams are stored correctly and these are issued out and issued in at all times. 
• Inform security of any visitors/suppliers/landscapers/contractors who will be on site and ensure that a VIP is with them at all times. 
• Regularly checking that all cameras in the buildings are operational. 
• Ensuring that all matters pertaining to maintenance of the building are attended to in a cost effective and timely manner, whilst prioritising urgent matters such as those relating to Health and Safety concerns where applicable. 
• Walk-about done to ensure no outstanding issues with regards to the building and maintenance and noting items to updated to the snag list. 
• Ensure all maintenance items are updated on Facilities Management Software. 
• Facilitate the needs for each department in terms of requirements needed for the Team. 
• Manage all facilities in the building such as security, ablutions, sanitation, landscaping, air conditioning, electrical & plumbing, Invertors, Solar, Generators boardrooms and meeting rooms. 
• Ensure all Boardrooms and meeting rooms are kept in neat and appropriate condition. 
• Ensure all bookings of boardrooms and meeting are facilitated through reception only. 
• Ensure that reception and other facilities are ready for events and guest arrivals. 
• Manage the building requirements in accordance to estate association. 
• Being a point of contact relating to rules and regulations for the building(s). 
• Develop and carry out induction procedures with all new Team Members personnel. 
• Identify formal and informal training needs for all reporting Team Members and submit on a Training Log. 
• To ensure that all Health & Safety procedures are followed, in accordance with the OHS Act. 
• Providing daily, weekly and monthly reporting relating to the building and operations thereof. 
• Conducting performance reviews for the team. 
• Conduct Interviews with HR for New Team Members.
• Adhoc tasks as required by Senior Management. 
• Takes charge of all emergencies and ensures responsible back-up is available in order to take corrective action as necessary. 
• Manage the outsourced service provider’s teams, including any specialized services team. 

What You’ll Bring To The Team:

• Demonstrate good time management.
• Ensure quality output. 
• Portray innovative thinking 

Apply Before 04/30/2026

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Responsibilities

• We have an amazing opportunity for a Customer Service Consultant (Deposits) based in Umhlanga, Durban. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for attending to all customer queries in relation to deposits as well as processing of branch withdrawals on request.

You Bring:

• 6 months Contact Centre experience

What You’ll Do For The Brand:

• Allocate deposits to customer accounts accurately using the designated platform.
• Unaccounted transactions are attended to daily.
• Process withdrawal requests from branches ensuring that the prescribed withdrawals checklist is adhered to.
• Effective resolution of customer queries across various platforms. Perform prescribed security checks for effective query resolution. 
• Resolve customer queries timeously. 
• Investigate and resolve account related issues or discrepancies, working closely with internal and external stakeholders until completion. 
• Displays good customer service principles in their dealings with customers and other internal team members/ departments/ branches as well as ensuring that the optimal turnaround time for account queries is maintained.
• Quality Assurance targets to be achieved and interventions to be implemented to increase quality where there are shortfalls. 
• Attend to ad-hoc functions as required due to operational requirements. 

What You’ll Bring To The Team:

• Customer Service Excellence.
• Keen sense of attention to detail.
• Exceptional administration experience.
• MS Office and Excel experience.
• Knowledge of betting types and platforms.

Apply Before 05/03/2026

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Responsibilities

• We have an amazing opportunity for a Risk Officer to be based in Umhlanga, Durban. Do you think you have what it takes to be our newest Purple Star?

You Bring:

• 2 - 3 years relevant experience in risk management, internal audit or accounting
• Computer literate
• Valid driver’s license

A bonus to have:

• Completed Degree in Risk Management, Accounting, Auditing , Finance or related field
• Proficiency in established risk management methodologies and frameworks (e.g., COSO Enterprise Risk Management Framework, ISO 31000 Standard, etc.) 
• Knowledge of relevant industry regulations and compliance standards
• Proficiency in MS office tools – Excel, Power point, Word
• Experience in using ERM software (e.g., LexisNexis) 
• Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards 
• Previous experience in the online gaming industry, with a strong understanding of player behaviour and industry regulations 
• In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends

What You’ll Do For The Brand:

Risk Identification and Analysis:

• Conduct comprehensive risk assessments across designated business units (business functions such as operations, marketing, IT, customer services, and other relevant areas of business), identifying both internal and external potential risks. 
• Conduct risk assessments and evaluate the effectiveness of existing risk controls in the designated business units.
• Assist in the identification of both operational and strategic risks that could impact the Business Unit.
• Evaluate risk data and recommend improvements or mitigation strategies based on risk analysis
• Utilize qualitative and quantitative methods to assess the likelihood and impact of identified risks. 
• Stay updated on emerging risks and industry trends to proactively identify potential threats to the organization

Risk Ownership and Monitoring:

• Monitor daily risk activities within the designated business units and ensure that any emerging risks are reported and addressed promptly.
• Regularly update the Risk Register for the assigned business units and report on risks to the Risk Manager.
• Regularly review the information held on the risk management system (LexisNexis) to identify issues with quality of the information – working with the business to improve quality and maintain accuracy.
• Perform other duties as reasonably required to support the effective management of enterprise risks and contribute to the overall success and maturity of the risk management function.

Risk Mitigation and Control Implementation:

• Collaborate with the Risk Manager to develop and implement and embed effective risk mitigation strategies into operational processes.
• Ensure that business units follow established risk mitigation and control measures, and monitor the implementation of these controls.
• Ensure that identified risks are mitigated through appropriate actions, and that the business units maintain compliance with risk management policies.
• Conduct the risk and control self-assessments (RCSA) within the business unit. Track remediation plans and agreed control improvements.
• Monitor the effectiveness of remediation plans and agreed control improvements and make adjustments as needed.
• Investigate incidents and accidents to determine root causes and develop corrective actions to prevent re-occurrence (apply root-cause analysis and other problem solving techniques). 
• Coordinate and schedule meetings, administration and support the Enterprise Risk Management Team with the development of training materials to promote risk awareness. 

Governance and Compliance:

• Ensure the designated Business Units comply with gambling industry regulations, including responsible gambling practices, data protection laws, and other relevant industry guidelines and standards.
• Support the designated Business Units in ensuring compliance with all the applicable laws, regulations legal standards and guidelines.
• Advise business leadership on potential regulatory risks and compliance implications.
  Reporting and Communication:
• Collaborate with designated Business Units’ stakeholders to gather and compile risk-related information (including, detailing risk activities, emerging risks and compliance status) and reports and assist in the dissemination of information as required.
• Prepare clear and concise risk reports for senior management and relevant stakeholders, highlighting key risks and mitigation plans.
• Regularly report on the risk status within the designated Business Units to the Risk Manager, highlighting key risks, mitigation efforts, and their effectiveness.
• Effectively communicate risk information to diverse audiences, tailoring the message to their level of understanding.
• Promote a positive Risk Management culture/awareness within the Business Unit.

Behavioral Skills and Competencies:

• Strong analytical and critical thinking skills to evaluate complex risks. 
• Attention to detail and accuracy in data entry and documentation, with a commitment to maintaining confidentiality and integrity of information. 
• Excellent communication and interpersonal skills to build relationships and influence stakeholders. Leadership abilities to drive risk management initiatives and promote a risk-aware culture. 
• Ability to work independently and as part of a team.
• Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations

People Management 

• Work effectively and efficiently with teams that are committed to organizational goals and initiatives.
• Identification of training as and when needed for team members.
• Adequate recognition of team member efforts and motivation of team members.
• Sustainable morale and team building. 
• Monitoring of team member productivity, punctuality, breaks and smoke breaks etc.
• Promotion of a healthy, productive and fair work environment.
• Adhere to the principles of an ethical, honest, transparent, fair work environment
• Communicate in a professional manner.  
• Conduct performance review and promote a culture of compliance and integrity within the team  

People Management 

• Work effectively and efficiently with teams that are committed to organizational goals and initiatives.
• Identification of training as and when needed for team members.
• Adequate recognition of team member efforts and motivation of team members.
• Sustainable morale and team building. 
• Monitoring of team member productivity, punctuality, breaks and smoke breaks etc.
• Promotion of a healthy, productive and fair work environment.
• Adhere to the principles of an ethical, honest, transparent, fair work environment
• Communicate in a professional manner.  
• Conduct performance review and promote a culture of compliance and integrity within the team  

Compliance, risk, and quality

• Creating, maintaining, and enforcing company policies and procedures.
• Compliance with health and safety regulations (where applicable).
• Compliance with the relevant laws, regulations, and affiliated professional standards.
• Regular risk assessments and maintenance of the risk register 
• Intense focus on quality with regards to communication, capturing, documentation etc.
• Ensure logical saving of all work, templates, etc. monthly and yearly such that each year’s financial records can withstand scrutiny when enquiries/ investigations/audits take place.
• Produce high quality, neat, logical, succinct, easy to follow, easy to understand, formula linked work/templates/workbooks/financial models/recons/audits - of which is substantiated by facts with no numbers in the formulas.
• Ensure the above (final version) and other documents are chronologically saved/backed up.
• Effectively deal with internal, external, SARS, BEE, and any other auditor/regulatory/oversight body in the normal course of business.
• Report suspicious behavior and fraud findings immediately.
• Promote declaration of all gifts.
• Promote non acceptance of kickbacks. Instances to be reported immediately.
• Promote declaration all conflicts of interest upfront.
• Promote a culture of confidentiality within the business with regards to the protection of personal information.
• Promote the Code of Ethics (Integrity, Objectivity, Confidentiality and Competence).
• Ensure all personal information of employees, customers and suppliers and other stakeholders is not shared and is maintained in a secure environment.
• Stay updated with changes in the relevant industry and changes to relevant Acts/Regulations.  

Growth and new markets/products

• Source new products/innovations/robotics/artificial intelligence/predictive analysis/predictive analytics.
• Development of existing products/software.
• Ensure that measures are put in place and steps are taken to achieve short term, medium-term, long-term goals of the broader group.
• Assist with company projects or lead company projects as allocated from time to time.
• Drive continuous improvement initiatives based on industry best practices and regulatory updates.

What You’ll Bring To The Team:

• Follow process in order to ensure high quality output
• Ensure deadlines are met by using effective planning
• Approaches own work with dedication and high sense of responsibility
• Risk management skills
• Reporting

Apply Before 05/04/2026

go to method of application »

Responsibilities

• We have an amazing opportunity for a Risk Manager to be based in Umhlanga, Durban. Do you think you have what it takes to be our newest Purple Star?

You Bring:

• 2 -3 years relevant experience in Risk Management, Internal Audit or Accounting
• Computer literate
• Valid driver’s license

A bonus to have:

• Completed Degree in Risk Management or an equivalent
• Honors’ Degree in Risk Management/ Accounting 
• Risk Management Certification [Registered with The Institute of Risk Management South Africa (IRMSA)]
• Proficiency in established risk management methodologies and frameworks (e.g., COSO Enterprise Risk Management 
• Framework, ISO 31000 Standard, King IV, etc.) 
• Experience working with an ERM Software (e.g., LexisNexis) 
• Proficiency in MS office tools – Excel, Power point, Word 
• In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends (Advantageous)
• Previous experience in the online gaming industry, with a strong understanding of player behaviour and industry regulations 
• Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards 

What You’ll Do For The Brand:

Risk Identification and Assessment:

• Proactively identify, evaluate, and assess risks across the gambling business, including operational, financial, regulatory, and reputational risks.
• Conduct regular risk assessments, using qualitative and quantitative methods to ensure the company’s risk appetite is within acceptable thresholds.
• Analyze risk data and develop reports to identify emerging risks and their potential impact on business objectives.
• Assist the Risk Officer with ensuring that risk management processes are appropriately enforced in line with the organizational policies and procedures.

Risk Mitigation:

• Develop and implement risk mitigation strategies and controls to minimize potential losses or damage.
• Collaborate with key stakeholders, including senior management, to ensure that effective risk management practices are integrated into all business processes.
• Ensure that business units comply with risk management policies, procedures, and controls.
• Oversee major incident and events and ensure that appropriate escalation takes place and mitigation activities are implemented.
• Undertake periodic risk assessments working with the various Business Unit Risk Officers and ensure that the risk registers are kept up to date.
• Develop and maintain monitoring plan to ensure coverage of key internal controls.
• Track feedback on results of monitoring activities to enhance relevant risk control environment.

Governance and Compliance:

• Monitor the gambling industry’s regulatory landscape and ensure the company adheres to all relevant laws, including those related to responsible gambling, data protection, and financial regulations.
• Maintain up-to-date knowledge of industry trends, changes in regulations, and risk management best practices in the gambling sector.
• Review and maintain risk management documentation such as the risk appetite statement, risk taxonomy, risk policies, etc.
• Facilitate reviews of the risk appetite statement to ensure it remains appropriate and recommend changes to the Board, where this may be required.

Reporting and Communication:

• Prepare and present regular risk reports to senior management, including the Chief Risk Officer (CRO) and the Risk Management Committee.
• Ensure timely communication of identified risks, mitigation measures, and outcomes to relevant stakeholders.
• Provide advice and guidance to senior leadership on risk-related matters and influence strategic decision-making.
• Monitor the appropriate key risk indicators together with associated tolerances, limits and related reporting.
• Liaise with and exchange information with the other assurance providers (e.g., Internal Audit and Regional Risk teams) as part of the three lines of defence model.

Training and Awareness:

• Train and mentor junior risk team members and business units on risk management best practices and regulatory compliance requirements.
• Promote a culture of risk awareness across the organization.
• Lead initiatives to foster an ethical and transparent workplace culture.

Continuous Improvement:

• Lead continuous improvement initiatives within the risk management framework and processes.
• Identify opportunities for enhancing the company’s risk management tools, systems, and methodologies.
• Critical review of existing and/or development of new risk reports to ensure that they are suitable and useful to aid in decision making.

Business Continuity and Crisis Management:

• Play an integral role in crisis management efforts, ensuring that risk management practices are in place to respond to sudden and unforeseen events effectively.

Behavioural Skills and Competencies:

• A strong team player, who is comfortable working collaboratively, virtually and independently.
• Excellent written and verbal communication (English), interpersonal and organizational skills.
• Ability to manage and execute multiple complex projects within required timeframes, ability to manage evolving priorities effectively whilst delivering quality output.
• Positive, solution driven attitude; ability to consider options, consult, decide upon and then act.
• Ability to synthesize complex information into simple, high impact messages and influence stakeholders.
• Curiosity and willingness to try new things and grow the skillset.
• Ability to work in a fast-paced, changing environment and respond to emerging priorities.

People Management:

• Manage team’s performance in achievement of business objectives.
• Work effectively and efficiently with teams that are committed to organizational goals and initiatives.
• Identification of training as and when needed for team members.
• Adequate recognition of team member efforts and motivation of team members.
• Sustainable morale and team building. 
• Monitoring of team member productivity, punctuality, breaks and smoke breaks etc.
• Promotion of a healthy, productive and fair work environment.
• Adhere to the principles of an ethical, honest, transparent, fair work environment
• Communicate in a professional manner.  
• Conduct performance review and promote a culture of compliance and integrity within the team  

Compliance, risk, and quality:

• Creating, maintaining, and enforcing company policies and procedures.
• Compliance with health and safety regulations (where applicable).
• Compliance with relevant laws, regulations, and affiliated professional standards.
• Regular risk assessments and maintenance of the risk register 
• Intense focus on quality with regards to communication, capturing, documentation etc.
• Ensure logical saving of all work, templates, etc. monthly and yearly such that each year’s financial records can withstand scrutiny when enquiries/ investigations/audits take place.
• Produce high quality, neat, logical, succinct, easy to follow, easy to understand, formula linked work/templates/workbooks/financial models/recons/audits - of which is substantiated by facts with no numbers in the formulas.
• Ensure the above (final version) and other documents are chronologically saved/backed up.
• Effectively deal with internal, external, SARS, BEE, and any other auditor/regulatory/oversight body in the normal course of business.
• Report suspicious behavior and fraud findings immediately.
• Promote declaration of all gifts.
• Promote non acceptance of kickbacks. Instances to be reported immediately.
• Promote declaration all conflicts of interest upfront.
• Promote a culture of confidentiality within the business with regards to the protection of personal information.
• Promote the Code of Ethics (Integrity, Objectivity, Confidentiality and Competence).
• Ensure all personal information of employees, customers and suppliers and other stakeholders is not shared and is maintained in a secure environment.
• Stay updated with changes in the relevant industry and changes to relevant Acts/Regulations.  

Growth and new markets/products:

• Source new products/innovations/robotics/artificial intelligence/predictive analysis/predictive analytics.
• Development of existing products/software.
• Ensure that measures are put in place and steps are taken to achieve short term, medium-term, long-term goals of the broader group.
• Assist with company projects or lead company projects as allocated from time to time.
• Drive continuous improvement initiatives based on industry best practices and regulatory updates.

What You’ll Bring To The Team:

• Follow process in order to ensure high quality output
• Ensure deadlines are met by using effective planning
• Approaches own work with dedication and high sense of responsibility
• Reporting

Apply Before 05/04/2026