Current Vacancies at AVBOB South Africa

Description

Requirement Gathering and Analysis:

• Review and document the current AVBOB business systems and create an “as-is” model, and draft a future state as solutions are added to AVBOB product offerings.
• Gather, validate, and document business requirements through collaboration with business stakeholders (primarily business project owner) to elicit, document, and analyse business requirements and objectives.
• Work with the project owner and other project stakeholders to identify issues, risks and project benefits (for benefit realisation management) of existing and proposed solutions and outline the impact each solution may have on the other areas within AVBOB.
• Collaborate with stakeholders and subject matter experts to define and document improved business processes.
• Documentation and Communication:
• Decipher, business requirements to translatable technical requirements to improve communication and understanding between business stakeholders and technical teams.
• Present (verbally or written) business requirements to various to stakeholders in a clear and concise manner.
• Solution design and collaboration
• Collaborate with business and technical teams to design and validate solutions that meet predefined project requirements and objectives.
• Perform user acceptance testing (UAT) from a business perspective, to ensure solutions meet business needs and validate against requirements. Additionally, approve and sign off designed solutions in coordination with the project owner.

Stakeholder Management:

• Partner with stakeholders across business units to develop analyses of the required solution and document in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams.
• Collaborate with project managers to engage stakeholders throughout the project lifecycle, involving them in requirement gathering, review sessions, and user acceptance testing.
• Build and maintain relationships with business stakeholders, understanding their objectives, priorities, and challenges.

Quality Assurance:

• Assist AVBOB business areas, in system testing, user acceptance testing, and validation of implemented solutions.
• Ensure that delivered solutions meet the specified requirements and are of high quality, as part of the of the AVBOB project delivery process.

Process Improvement

•  Collaborate with the PMO to research, review and analyses the effectiveness and efficiency of existing requirements-gathering process and develop strategies for enhancing or further leveraging processes for continual improvement.
• Develop and utilize standard templates to capture requirements and specifications accurately and concisely.
• Project owners and collaboration
• Work with project owner and other team members to identify and establish scope and parameters of requirements analysis on a project-by-project basis to define the project impact, outcome criteria, and metrics (Acceptance criteria and benefit realization metrics).

Project Management

• Identify and establish scope parameters of requirements analysis on a project-by project basis to define the project impact, outcome criteria and metrics. • Communicate changes, enhancements, and modifications of business requirements to project managers, project owner and other stakeholder

Requirements

• Bachelor’s degree in business administration, Computer Science, Information Systems, or a related field.
• Relevant certifications in business analysis, such as Certified Business Analysis Professional (CBAP).
• 2-5 years’ proven experience as a Business Analyst or in a related role
• Proficiency in requirement gathering techniques, process modelling, and documentation.
• Familiarity with project management methodologies and software development lifecycle.

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Description

• Reception
• Typing
• Record keeping
• Operating switchboard
• Client services
• Data input and scanning of documents
• General office duties
• Handling petty cash

Requirements

• Grade 12
• 1-2 years relevant office administration experience will be a definite advantage
• Computer skills (MS Word and Excel)
• Ability to communicate in English

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RESPONSIBILITIES  INCLUDE:

• To implement control systems and conduct audits according to policy and procedure to safeguard the business.
• Manage compliance and marketing events within the provincial region to ensure that the objectives are achieved.
• Plan,develop,maintain and implement the marketing plan and compliance control systems in accordance to the companies standards and specifications.
• Actively participate with managers and all relevant stakeholders in the process of developing and improving relationships,so objectives are met.
• Manage profitability and compile reports in accordance with policies, procedures and  legal requirements.
• Coordinate training needs and ensure employees are trained.
• Coordinate marketing activities

Requirements

QUALIFICATIONS  REQUIRED  FOR  THE  POSITION:

• A Diploma/ Degree in Marketing or a relevant tertiary qualification

EXPERIENCE  REQUIRED  FOR  THE  POSITION:

• Have 3 years marketing experience in the Funeral and Insurance industry
• Have solid knowledge on SHEQ policies and procedures
• Have solid knowledge of audit procedures

SKILLS  REQUIRED  FOR  THE  POSITION:

• Good communication, negotiation and time management skills
• Computer literacy
• Must be willing to travel
• Have a valid unendorsed drivers licence

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Description

• To analyse and interpret cost data to identify areas of inefficiency and recommend cost saving strategies.
• To maintain and enhance a system for assigning costs to individual products or activities.
• To collaborate with various departments to gather relevant cost information and ensure accuracy of data.
• To prepare and present reports to management highlighting cost variances and cost of goods sold analysis recommending necessary actions.
• To conduct regular inventory audits and reconcile discrepancies.
• To conduct regular variance analysis between actual costs and budgeted costs and provide details of cost drivers and deviations.
• To maintain and update costing records in accordance with accounting principles and practices.
• To participate in the budgeting process and provide input on cost related forecasts and projections.
• To support the senior cost accountant in developing and implementing cost control measures to optimise operational expenses.
• To identify areas of potential cost improvement and work closely with the operations team to implement efficiency measures.
• To work closely with production and procurement to ensure accurate cost allocations and sales price decisions.
• To stay updated with industry trends and regulations in cost accounting.
• To perform reasonable ad hoc requests.
• Liase with peers, seniors and clients

Requirements

• B.Com (Accounting) or B.Acc
• Registered with recognised professional accounting body
• 1 to 3 Years relevant experience in costing in a manufacturing environment
• Completed Articles

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Description

• To prepare and analyse (actuals versus budget and prior year) the monthly detailed financial statements accurately according to accounting standards and the finance policies and procedure, by ensuring that the financial statements are free form errors and misstatements.
• To ensure that the financial information in the general ledger is complete, accurate, timeous and complies with applicable reporting frameworks, primarily the International Financial Reporting Standards (IFRS).
• To ensure that transactions are recorded and classified correctly in the relevant accounts and that the correct general ledger accounts are used.
• To ensure that all inventory movements have been recorded accurately and that the inventory general ledger balances reconcile to the signed inventory records of each of the production divisions and the inventory stores.
• To conduct variance analysis and investigate discrepancies or irregularities.
• To accurately prepare monthly reconciliations in accordance with the finance policies and procedure and ensuring that the reconciliations are free from errors and long outstanding items and agree to the relevant general ledger account.
• To assist the financial manager with budget preparation on an annual basis and adhering to the budget targets and guidelines.
• To maintain and update the asset register and depreciation schedule on a monthly basis and ensure that depreciation has been captured and allocated correctly on the financial system.
• To capture and approve payments to creditors and ad-hoc suppliers timeously.
• To supervise, direct and review the work of the finance department to ensure optimum performance.
• To control the access to the financial functions on the accounting system.
• To support the audit process, both internal and external, liasing with auditors and providing necessary supporting documentation.
• To remain updated with changes in accounting regulations and implementing changes as required.
• To perform reasonable ad hoc requests.
• Statutory returns.

Requirements

• B.Com (Accounting) or B.Acc
• Registered with recognised professional accounting body
• Minimum of 3 Years relevant financial experience (Manufacturing background advantageous)
• Supervisory experience

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Description

Employee Relations

• Formulates the Group’s ER strategy in line with the Group’s overall strategy and business objectives for approval by the General Manager: HR.
• Reduce risk by developing programs, policies and promoting procedures to promote fair and equitable employee relations and business decisions.
• Responsible for highlighting employee relations infractions and recommending resolutions to management.
• Acts as a representative for the Group in all union related matters.
• Design programmes to ensure the fair treatment of employees and effective communication between employees and managers.
• Educate and communicate employee relations policies, procedures, programs and legislation to all stakeholders thereby minimising the Group’s risks
• Recommends employee relations practices to GM: HR necessary to establish a positive.  Employer- employee relationship and promote a high level of employee morale and motivation.
• Monitors the implementation of a performance improvement process with non-performing employees.
• Management of general employee appeals through the company grievance procedure.
• Track and monitor grievances as well as developing effective strategies to reduce reported grievances and disputes.
• Provide expert advice and guidance to General Management on all labour related process such as S189, S197, realignment of roles, restructuring.
• Keeping the Group abreast of changes in legislation and advising on compliance and mitigation of risk.
• Enhance Employee Relations capability amongst line managers and HR Business Partners through training, coaching and the development of effective tools and guidelines.
• Maintaining and supporting effective, solutions-focused and trustworthy partnerships with external stakeholders that support ER and IR activities on behalf of the Group.
• Recommend policies to GM:HR for approval by the People Practices Committee.
• Manage the ER Team in delivering a proactive and efficient employee relations function.
• Review all employment policies, ensuring they are compliant and updated to reflect employment legislation.
• Represents the Group in Grievances, Arbitrations, Dispute resolutions, contract negotiations and other employee relations legal matters
• Represent the Group in all Labour Court and Labour Appeal Court through external attorneys.
• Continuously improve ER processes through the use of internal and external data available to the Group.

Talent Acquisition

•  Design, develop and oversee the implementation of the Talent Acquisition strategy, policies, processes and programs to attract, evaluate and hire qualified candidates.
• Develops and builds hiring processes within the Group.
• Manage initiatives to establish a strong Employer brand for the Group.
• Develops, streamlines and enhances staffing systems, tracking reporting and analysis.
• Leads sourcing and recruiting initiatives and processes to leverage networking and employee referral
•   Ensures compliance with all legal, employment equity and employment regulations.
• Research and recommend new sourcing tools and recruitment software.
• Maintain talent pipelines with potential candidates and past applicants for future staffing needs
•  Provide management with training on recruitment policies, processes and interview techniques.
• Ensure that recruitment effort is aligned to the Group’s EE targets.
• Manage a team of recruiters and provide assistance as needed
•  Monthly reporting to the GM: HR for Exco reporting on the talent acquisition activities.
• Use data reporting to enhance process and mitigate risk associated with talent acquisition in the Group

HR Business Partnering

• Ensure alignment of the HR function to the ongoing needs of the different regional departments within the group.
• Facilitate the appointment process of the provincial business unit structures in line with the business timelines.
• Manage Area HR Managers to ensure the effective implementation of the Group’s HR initiatives at the regions.
• Build strong stakeholder relationships with the provincial managers and GMs. Provide the required HR support as a liaison between HR and the business.
• Monitor the implementation of the HR strategy at the regions.
• Monthly reporting of HR activities in the regions.

Team and Department Management

• Manage the ER and Talent Acquisition departments in accordance with agreed policies and procedures, standards and legal requirements.
•  Monitor and measure the department’s performance in accordance with the metrics agreed upon.
•  Ensure that personal information is safeguarded in the department and that POPI requirements are met.
• Plan and ensure the development and maintain of suitable manpower capabilities for the departments under control.  Ensure identification of critical skills essential for sustainability of service delivery and the development of succession plans.
• Develop and maintain a motivated and high performance team.
• Implement performance management in team, through setting of smart targets that contribute to meeting the Group’s objectives, tracking and monitoring performance.
• Mentor, and manage subordinates - includes continuously providing feedback and coaching to ensure that your team members perform at optimum productivity levels.
• Create and maintain a climate conducive to performance to ensure that the department delivers against objectives.
•  Identify and timeously address functional related problems and opportunities.
• Build and maintain relationships with stakeholders.
• Provide technical direction to direct support.
•  Identify, manage and report on operational risks and manage these risks.
• Manage the department’s annual capital and operational budget

Requirements

Minimum Qualifications

• LLB and/ or Post graduate degree in Human Resources 

Knowledge and Experience

• Minimum of 5-7 years’ experience in a Human Resources Management role
• Previous leadership of the HR function including the management of direct reports
• Strong knowledge of South Africa’s employment legislation and employee relations processes
• Previous experience in CCMA, Union negotiations and labour court representation.
• Sound knowledge of human resources principles and procedures for all related disciplines (Recruitment, selection, learning and development, compensation and benefits, labour relations)
• Intermediate level of proficiency relating to the MS Office Suite (in particular MS Word, MS Excel and MS PowerPoint)

Technical And Behavioural Competencies

• Excellent interpersonal and communication skills with the ability to engage stakeholders throughout the organisation
• Coaching and mentoring skills
•  Ability to partner with (and influence) senior management
• Budget Management Experience
• Highly motivated, proactive and resilient

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Description

Exception reports 

• Analyse and investigate suspicious transactions on policies on a daily basis from exception reports printed daily.
• Investigate Cases that are identified with duplicate cell numbers used on different policies on exception reports printed daily, escalate to District Managers, Broker Consultants and Area Managers for feedback.
• Follow up on numerous lapsed and cancelled policies marketed to same client repetitively – investigate from daily exception reports printed and escalate to District Managers, Broker Consultants and Area Managers for feedback.
•  Follow up with Sales agents with low retention and high sales stats.
• investigate on monthly reports and escalate to Department Head for further review and action.
• Investigate Duplicate policies marketed by representatives without payment received.
• Investigate from daily exception reports and escalate to District Managers, Broker Consultants and Area Managers for feedback
• Investigate policies cancelled on stop order facilities.
• Assist with creation of new exception reports according to business needs

Rejected and accepted XN25 List

• Work on rejected and accepted list: - review information on all lives, addresses, banking details, Representative/broker number, commencement date, sum assured on all lives, table and term selection, premium and payment method, ensuring all benefits are granted and all necessary forms are attached.
• Process Qlink batch files and investigation of stop order lodgement queries when received.
• Follow up of outstanding requirements on policy applications.
• Formulate processes to address outstanding requirements.
• Ensure policy conversions and queries relating to conversions are addressed with Policy Services and captured correctly by clerks.
• Process polar applications when required

Training and Testing

• Testing of new system functions and programs.
• Conduct training of new personnel on all insurance systems and functions.
• Daily monitoring of work done by clerks and report on development and training needs.
• Ensure there are back-ups in place for the daily operations (courtesy calls and for the manual work including batch account holder verification, to be done).
• Ensure that the Quality Assurance aspects relating to FICA, such as verifying uploaded documents submitted by representatives of Investment Policies

Monitoring and Reporting

• Provide the Supervisors with feedback on productivity stats per user, worked on a daily, weekly and monthly basis.
• Listen to Call recordings made by clerks for quality testing purposes.
• Implementing corrective measures required to ensure that the standard and quality of work is maintained using reports as tools.
• Reporting of High Risk, unusual and suspicious transactions to Compliance department.

Requirements

• Grade 12
• 2-3 Years Long term insurance experience

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Description

• Supervisory Position
• Warehouse management
•  Logistical planning and load patterns.
• Administration: Proof of delivery, picks-ups and regulation.
• Freight Mass Control
• Stock control.
• People management.
• Be responsible for testing new heavy truck drivers.

Requirements

• Minimum Grade 12 (Matric)
• Should be fluent in English and Afrikaans (oral and written)
• Five years’ experience in Supervisory position
• Computer literate (Full Widows Package)
• Five years ‘experience in transport sector.
• Post matric qualification will be to your advantage.           
• Teamwork orientated.
• Interpersonal and problem solving skills.
• Code 14 with valid PDP.
• Must have own transport.

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Description

We are looking to hire a meticulous Clerk with excellent communication and time management skills. You will be working for a company that is over 100 years old with strong values, which are customer centric. 

• To ensure payments are created timeously according to Finance policy and procedure
• To ensure that bank audit trails for payments made are saved and checked on daily basis
• Develop a transparent communication system between all stakeholders to ensure a flowing financial management process
• Normal Adhoc request

Requirements

• Finance Qualification
• One (1) Years' experience in finance department