Current Vacancies at Broll

POSITION PURPOSE

• Responsible for collecting monies owing in respect of properties managed by the company. Responsible for performing collection activities associated with various accounts. Reviews accounts, determines probable reasons for account status, and contacts clients to resolve the delinquencies. Utilises various techniques, as circumstances indicate, to promptly collect on accounts. Ensures that the Company's professional image is maintained.

Manages various office administration functions and activities as required.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

• Assumes responsibility for the effective and professional performance of collections functions.
• Processes and reconciles all monthly licence and service fees and verifies the status of the accounts.
• Follows up on accounts by telephone, personal contact, and e-mail correspondence to secure a satisfactory resolution to the repayment problem. Discusses possible financial arrangements, informs clients of potential legal actions, and suggests financial counseling to arrive at suitable payment arrangements. Continues to collect until the account becomes a write-off, bankruptcy, or attorney account. Makes early contact with clients to collect and keep them informed of account status. Records all status changes on the account indicators module of the system to relfect the current arrears situations of all accounts.
• Utilises effective human relations skills and various forms of persuasion to present a positive Company image in an already negative situation. Calms irate clients and answers questions and complaints relevant to Department functions. Determines reasons for delinquencies and works toward permanent solutions. Minimizes losses by early actions.
• Utilises further appropriate collection methods if initial attempts do not secure required payment. Recommends extensions of due dates. Suggests consolidations and financial counseling.
• Posts approved extensions and notifies clients of new due date by mail.
• Performs collections efforts in accordance with Company policies and procedures and ensures they are legally compliant.

Assumes responsibility for the efficient administration of collections activities.

• Keeps accurate and up-to-date activity reports on late, potentially late, and accounts.
• Documents and keeps the debtors system updated of all collection actions taken, including telephone conversations, alternative financial arrangements, and correspondence on computer.
• Researches accounts that appear on late and potentially late records to ensure that Company errors are detected promptly. Provides clients the opportunity to fully explain their account status.
• Ensures both monthly and ad-hoc invoices and statements are sent out timeously.
• Controls and monitors payments in terms of licence fees, development fees, training and support charges etc.
• Liaises with customers as appropriate
• Handles queries efficiently and diplomatically
• Queries short payments
• Ensures the daily receipting and processing of debtors payments
• Liaises with book keeping and accounting staff re bank account deposits, queries and mis-allocations
• Generally ensures that:
• Licences (and other charges) are paid by the 7th of each month
• Letters of demand after the 7th to defaulting debtors
• Controls and administers legal processes for the recovery of charges due
• Motivation and processing of write-offs

Assumes responsibility for timely and accurate preperation and submission of management reports.

• Preparation of detailed debtors reports and graphs illustrating weekly and monthly collections:
• Weekly/monthly arrears against billings (debtors day calculations)
• Monthly graph of weekly collections against previous month/year
• Preparation and submission of attorneys’ reports on all legal matters
• Reconciliation of bank statements (where appropriate) and tenants’ accounts

Assumes responsibility for ensuring that professional business relations are established and maintained with clients and external contacts.

• Maintains the Company's professional reputation throughout collections operations and in all contacts with clients.
• Maintains confidentiality.
• Develops contacts with credit bureaus and other financial institutions. Uses shared information to effectively minimize Company losses.

Assumes responsibility for establishing and maintaining effective communication and coordination with Company personnel.

• Assists area personnel as needed.
• Keeps management informed of activities, progress toward established objectives, and of any significant problems.
• Attends and participates in meetings as required.

Assumes responsibility for related duties as required or assigned.

• Stays informed of changes in policies, procedures, and related legal requirements. Keeps the team informed.
• Ensures that work area is clean, secure, and well maintained.
• Ensures administrative activities are carried out timeously.

PERFORMANCE MEASUREMENTS

• Problem accounts are closely monitored and reviewed.
• Appropriate collections actions are instituted which are in accordance with established Company policies and are legally compliant.
• Outstanding accounts are promptly collected. A delinquency ratio which meets management standards is maintained.
• Professional business relations exist with clients. Clients are properly assisted with their financial problems and their questions are courteously answered.
• Required reports and records are accurate and timely.
• Good working relations exist with area personnel and with management. Management is appropriately ` informed of area activities.

EDUCATION/CERTIFICATION:

• Matric with Bookkeeping
• 3 Years related experience
• Essential own transportPrior experience in property related field would be recommended but not a requirement

REQUIRED KNOWLEDGE:

• Knowledge of collection procedures and related laws and regulations.
• Understanding of Company policies. Familiar with default and enforcement clauses.

EXPERIENCE REQUIRED:

• Previous collection experience.

SKILLS/ABILITIES:

• Accuracy and thoroughness in work.
• Excellent communication, telephone, and public relations skills.
• Ability to work well independently.
• Ability to work well in stressful situations.
• Ability to operate related computer applications and other business equipment including calculator, copy machine, printer, credit bureau terminal, telephone, fax.

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POSITION PURPOSE

• Responsible for lease administration as assigned. Keeps tenant records, deposit and lease fees accounts accurate and current. Completes related reports, summaries, and records, and performs related clerical duties.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

• Assumes responsibility for the accurate and timely completion of assigned leasing administration functions, including:
• Terminates tenant accounts on instruction and notifies departments
• Captures journal entries:
• Lease Fees & Deposits & appropriation of deposits
• Advises meter readers of changes
• Arrange invoices for tenants paying deposits/rental in advance
• Upload all relevant documents to BOL & send original lease for archiving
• Electricity & Water Adjustments – Notifies Utility Company, advises meter readers of tenant movements, Electricity & Water adjustments
• Send tenant copies of signed lease & offer
• Credit rating procedure

Assumes responsibility for the accurate and timely completion of assigned lease administration functions, including:

• Drafts and prepares leases
• Keep register of all lease movements
• Captures and Processes lease agreements via owner’s approval form
• Cedes leases
• Prepares, cancels and amends Lease agreements, Addenda and Suretyships
• Handles & checks deposits, bank guarantees & maintaining replacement bank guarantees & additional deposits, updating all reports accordingly
• Reconciliation of deposit account
• Adhering to assigned deadlines & timelines as required
• Ensuring all processes in terms of lease tracking are adhered to

Assumes responsibility for establishing and maintaining effective communication and coordination with Company personnel and with management

• Maintains regular contact with other departments to obtain information and/or to correct transactions (Liaise with Property Administrator on tenant movement)
• Assists Portfolio Management personnel as needed
• Keeps management informed of area activities and of any significant problems
• Attends and participates in management meetings & take minutes of such meetings

Assumes responsibility for related duties as required or assigned

• Completes special projects as assigned
• Any other duties related to loading and processing of lease renewals & administration thereof
• Update & maintain lease audits
• Update & maintain building lease profiles
• Upload monthly leasing reports for management packs
• Prepare monthly executive summary for reporting to leasing manager

PERFORMANCE MEASUREMENTS

• Lease documents, records, and reports are accurate, current, and timeously submitted 
• Good working relations exist with company personnel
• Good communication and coordination exist with Leasing Manager - Provide Assistance as and when required
• Management is appropriately informed of area activities
• Lease administration is completed in accordance with established standards, policies, and procedures

QUALIFICATIONS

• Education/Certification: Matric
• Good understanding of “Legal Leases”
• Basic understanding of accounting practices

SKILLS/ABILITIES

• Well organized and detail oriented
• Good math skills
• Excellent grammar and spelling skills in business
• Good attention to detail and accuracy
• Cooperative and willing to assist others
• Excellent communication skills
• Administration skills
• Dependable
• Self-starter
• Excellent computer skills
• Flexible
• Good interpersonal skills
• Able to use PC, calculator, and other basic business mechanisms

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POSITION PURPOSE

• Responsible for overseeing and directing accounting functions, including general ledger, accounts payable and receivable, fixed asset, and cost accounting. Prepares periodic reports, reviews and reconciles data, and participates in the development of specialized financial data. Oversees and prepares entries and adjustments to Company records, files, and statements. Review financial and variance analyses and assists with budget preparation. Provides managers with information necessary for decision-making. Directs, trains, supervises, and appraises accounting personnel.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

• Assumes responsibility for the effective performance of all accounting department functions.
• Ensures that accounting functions and duties are accurately and promptly completed.
• Prepares journal entries and balances work in more complicated accounting areas.
• Resolves complicated accounting errors and discrepancies.
• Assists with budget preparations and formulation of 1, 3 and 5 year projections and financial analyses.
• Undertakes quarterly and periodic reviews, assess and review forecast in accordance with financial results.
• Recalculate and review financial income, including management and admin fees on rental recoveries.
• Prepares regular reports and statements for management.
• Posts portfolio transactions to the appropriate general ledger account.
• Review and reconciles general ledger accounts as required.
• Completes required records and reports and maintains files.
• Ensures that accounting functions are completed in accordance with established procedures and applicable regulations.
• Control of various financial functions including Balance Sheets, Creditors, and allocation of funds received ex debtors, check and authorize payments from accounts.
• Manage and control various bookkeeping duties and functions, including:
• Regular and timeous rent rolls and rental statements
• Disbursement statements/Landlord distributions
• Bank reconciliations
• Ensuring all invoices for the period have been authorised and captured in creditor module
• Creditors reconciliation’s
• Reconciling general ledger to debtors ledger, Balance sheet and income statement, loan balances, company accounts
• Preparing trial balances from source documents
• Preparing balance sheets and income statements
• Preparing notes to the reports and variance analysis
• Consolidations
• Preparing monthly group consolidation
• Filing copies of final monthly reports
• Maintaining back ups of accounting data
• Participate in annual audit
• Ensure companies are registered
• Net income payments to owners / clients
• Adjustment accounts for properties purchased or sold
• Oversee payment of Company and property related accounts. Ensure recovery ex tenants as appropriate
• Produces various management reports, including:
• Detailed and summarised income statements
• Preparation of Board packs
• Monthly and Annual figures
• Ensure the production of monthly reports for clients/owners:-
• Monthly financial statements
• Assumes responsibility for effectively researching, tracking, and resolving accounting problems and discrepancies.

Assumes responsibility for maintaining effective communication and coordination with Company personnel and with management.

• Assists area personnel as needed.
• Maintains regular contact with other departments to obtain information and/or to correct transactions.
• Keeps management informed of area activities and of any significant problems or concerns.
• Attends & participates in meetings as required

Assumes responsibility for related duties as required or assigned.

• Stays informed of developments in the accounting field and of changing governmental and legal requirements.
• Completes special projects as assigned.
• Ensures that Accounting Department work areas are clean, secure, and well maintained.
• Assist in approval, appointments and management of payments to service companies and suppliers.
• Signing of cheques and EFT transfer.
• Management of Staff on leave, guidance, mentorship and advice Accountants

PERFORMANCE MEASUREMENTS

• Accounting documents, financial reports, tax documents, and related reports are accurately and timely completed and/or filed.
• Reports are completed accurately and timely according to schedules.
• Accounting errors are promptly detected and resolved.
• Accounting functions are conducted in accordance with established policies and related legal requirements.
• Accounting personnel are efficient, effective, and appropriately directed. Accounting operations are properly coordinated.
• Good business relations exist with the client.
• Good communication and coordination exist with Company personnel and with management. Assistance is provided as needed. Management is provided with useful, specialized reports as needed.
• Management is appropriately informed of area activities
• Accounting functions are completed in accordance with established standards, policies and procedures

EDUCATION/CERTIFICATION:

• Bachelor’s degree in accounting or an equivalent combination of experience and training.

REQUIRED KNOWLEDGE:

• Technical knowledge of accounting concepts, practices, procedures, and financial reports.
• Understanding of related regulations, statutes, and filing requirements.
• Knowledge of related computer applications.

EXPERIENCE REQUIRED:

• 5 years of Property accounting experience as well as JV accounting experience and it must have been in a listed fund environment.

SKILLS/ABILITIES:

• Ability to assist and supervise others.
• Well-organised and attentive to detail.
• Able to meet deadlines and manage projects.
• Proficient in computer operations.
• Strong analytical skills.
• Good excel Skills/Pivot
• Emotional Intelligence

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POSITION PURPOSE

• Responsible for the management of the building. Develops related budgets, ensures that all buildings, grounds, and equipment are well maintained and in optimal working condition.  Implements departmental policies and procedures and ensures that all operations are in accordance with established health and safety regulations. 
• Ensures that services purchased are of acceptable quality in compliance with the procurement policies. 
• Keeps Senior Management well informed of area activities and significant problems. 
• Trains, directs, and appraises assigned personnel. Ensure all buildings, grounds and equipment are well maintained in working order.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

Management Role

Assumes responsibility for the effective operations management of building and facilities.

• Performs ad hoc quality control checks.
• Ensures premises are in satisfactory condition.
• Reports all items to Operations Manager especially if complaints have been lodged.
• Ensures that urgent matters are reported immediately and attended to immediately.
• Supervises and control maintenance site staff and allocate duties.
• Performs certain hands-on maintenance work where required from time to time.

Assumes responsibility for the effective repairs and maintenance of the building.

• Continuously survey buildings to identify maintenance needs.
• Ensures compliance with legal regulations. Completes regular OSH inspections and updates monthly reports as appropriate.  Ensures that OSHA requirements are effectively implemented.
• Responds promptly and efficiently to tenant maintenance requirements.
• Responds promptly and efficiently to duties allocated to you by the Operations Manager.
• Checks exterior and interior of buildings and identify problem areas.
• Checks all fire equipment.
• Ensures that he is familiar with how the emergency equipment functions and what the company’s emergency procedures are.
• Performs repairs where necessary and if these cannot be repaired, advises the Operations Manager immediately. Contact relevant contractor.
• Identifies daily maintenance issues, communicates with the Operations Manager and schedules the work for your attendance.

Assumes responsibility for ensuring professional business relations with tenants, vendors, contractors, and trade professionals.

• Works to develop and maintain productive business relations with vendors, suppliers, contractors, etc.
• Acts as a liaison between the Company and external contacts.
• Ensures effective coordination of external services with Company operations.
• Obtains and conveys information as appropriate.
• Promotes goodwill and a positive image of the Company.
• Follow up on invoices to process for payment.

Effectively assigns task to Centre personnel, ensuring optimal performance. (Management Role)

• Assigns tasks and coordinates personnel and or contractors. Directs daily operations.
• Ensures that staffing levels are appropriate. Interviews, hires, and assigns personnel as necessary.

Assumes responsibility for related duties as required or assigned.

• Ensures that work area is clean, secure, safe and well maintained.
• Completes special projects as assigned.
• Performs any duties that may be allocated by the company and the Operations Manager
• Familiarises himself with the emergency numbers and contractor’s details in order to assist the Operations Manager, or act in his absence as well as being on standby 24hrs.
• Required to be on standby where required by the Management for emergencies.

Other – Hotel Maintenance

The employee will be responsible for the maintenance, repairs and upkeep of all hotel and spa premises and property and his job shall include inter alia:

• Reporting on any immovable or movable property belonging to Urban Park Hotel including spa, conference centres, restaurant, foyer and reception, etc.
• Attending to or assisting in the necessary repairs or maintenance of hotel property subject to consent/authorization by the general manager/owner
• Liaising with contractors, sub-contractors, service providers, security and cleaning personnel, managing agents, etc. to ensure that the hotel property is maintained to a high standard
• Supervision of all cleaning and precinct security staff in the hotel
• All things as are necessary to ensure that the hotel security, cleaning, maintenance and repairs functions operate at a high standard and in keeping with instructions issued by the general manager from time to time
• The employee shall keep a log of all activities performed by him for the hotel operation. He acknowledges that one third of his salary is funded by the hotel and will obey and observe all instructions issued to him by the hotel general manager/owner

PERFORMANCE MEASUREMENTS

• Good communication and coordination exists with departments. Assistance is provided as needed.
• Senior Management is appropriately informed of area activities and of any significant problems.
• Ensures compliance procurement and OSH policies and regulations.
• Company facilities are well maintained and secure and meet the needs of the Company.
• Building operations are efficiently and cost effectively administered.
• Current and future Building needs are well planned and budgets are established and maintained.
• Effective business relations exist with vendors, contractors, and trade professionals.

QUALIFICATIONS

• Education/Certification:
• Additional related maintenance and Building management training preferred.

REQUIRED KNOWLEDGE             

• Excellent understanding of Building management procedures.
• Knowledge of budgeting, service contracts, and leasing agreements.

EXPERIENCE REQUIRED

• Five or more years of related experience, with at least two or more years of supervisory experience.

SKILLS/ABILITIES

• Excellent leadership abilities.
• Able to organise, coordinate, and direct team activities.
• Strong problem solving skills.
• Good communications skills.
• Able to use all related maintenance equipment and computer applications.

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POSITION PURPOSE

• Responsible for the management of the building. Develops related budgets, ensures that all buildings, grounds, and equipment are well maintained and in optimal working condition.  Implements departmental policies and procedures and ensures that all operations are in accordance with established health and safety regulations. 
• Ensures that services purchased are of acceptable quality in compliance with the procurement policies. 
• Keeps Senior Management well informed of area activities and significant problems. 
• Trains, directs, and appraises assigned personnel. Ensure all buildings, grounds and equipment are well maintained in working order.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

Management Role

Assumes responsibility for the effective operations management of building and facilities.

• Performs ad hoc quality control checks.
• Ensures premises are in satisfactory condition.
• Reports all items to Operations Manager especially if complaints have been lodged.
• Ensures that urgent matters are reported immediately and attended to immediately.
• Supervises and control maintenance site staff and allocate duties.
• Performs certain hands-on maintenance work where required from time to time.

Assumes responsibility for the effective repairs and maintenance of the building.

• Continuously survey buildings to identify maintenance needs.
• Ensures compliance with legal regulations. Completes regular OSH inspections and updates monthly reports as appropriate.  Ensures that OSHA requirements are effectively implemented.
• Responds promptly and efficiently to tenant maintenance requirements.
• Responds promptly and efficiently to duties allocated to you by the Operations Manager.
• Checks exterior and interior of buildings and identify problem areas.
• Checks all fire equipment.
• Ensures that he is familiar with how the emergency equipment functions and what the company’s emergency procedures are.
• Performs repairs where necessary and if these cannot be repaired, advises the Operations Manager immediately. Contact relevant contractor.
• Identifies daily maintenance issues, communicates with the Operations Manager and schedules the work for your attendance.

Assumes responsibility for ensuring professional business relations with tenants, vendors, contractors, and trade professionals.

• Works to develop and maintain productive business relations with vendors, suppliers, contractors, etc.
• Acts as a liaison between the Company and external contacts.
• Ensures effective coordination of external services with Company operations.
• Obtains and conveys information as appropriate.
• Promotes goodwill and a positive image of the Company.
• Follow up on invoices to process for payment.

Effectively assigns task to Centre personnel, ensuring optimal performance. (Management Role)

• Assigns tasks and coordinates personnel and or contractors. Directs daily operations.
• Ensures that staffing levels are appropriate. Interviews, hires, and assigns personnel as necessary.

Assumes responsibility for related duties as required or assigned.

• Ensures that work area is clean, secure, safe and well maintained.
• Completes special projects as assigned.
• Performs any duties that may be allocated by the company and the Operations Manager
• Familiarises himself with the emergency numbers and contractor’s details in order to assist the Operations Manager, or act in his absence as well as being on standby 24hrs.
• Required to be on standby where required by the Management for emergencies.

Other – Hotel Maintenance

The employee will be responsible for the maintenance, repairs and upkeep of all hotel and spa premises and property and his job shall include inter alia:

• Reporting on any immovable or movable property belonging to Urban Park Hotel including spa, conference centres, restaurant, foyer and reception, etc.
• Attending to or assisting in the necessary repairs or maintenance of hotel property subject to consent/authorization by the general manager/owner
• Liaising with contractors, sub-contractors, service providers, security and cleaning personnel, managing agents, etc. to ensure that the hotel property is maintained to a high standard
• Supervision of all cleaning and precinct security staff in the hotel
• All things as are necessary to ensure that the hotel security, cleaning, maintenance and repairs functions operate at a high standard and in keeping with instructions issued by the general manager from time to time
• The employee shall keep a log of all activities performed by him for the hotel operation. He acknowledges that one third of his salary is funded by the hotel and will obey and observe all instructions issued to him by the hotel general manager/owner

PERFORMANCE MEASUREMENTS

• Good communication and coordination exists with departments. Assistance is provided as needed.
• Senior Management is appropriately informed of area activities and of any significant problems.
• Ensures compliance procurement and OSH policies and regulations.
• Company facilities are well maintained and secure and meet the needs of the Company.
• Building operations are efficiently and cost effectively administered.
• Current and future Building needs are well planned and budgets are established and maintained.
• Effective business relations exist with vendors, contractors, and trade professionals.

QUALIFICATIONS

• Education/Certification:
• Additional related maintenance and Building management training preferred.

REQUIRED KNOWLEDGE             

• Excellent understanding of Building management procedures.
• Knowledge of budgeting, service contracts, and leasing agreements.

EXPERIENCE REQUIRED

• Five or more years of related experience, with at least two or more years of supervisory experience.

SKILLS/ABILITIES

• Excellent leadership abilities.
• Able to organise, coordinate, and direct team activities.
• Strong problem solving skills.
• Good communications skills.
• Able to use all related maintenance equipment and computer applications.

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POSITION PURPOSE

• Responsible for developing and analyzing features, functions, and sections of software systems. Writes code for assigned sections, checks functionality, and ensures that programming is easy to read and understand. Supports team members and ensures that established deadlines are met. Keeps Group Executive well informed of area activities and of any significant problems. Incumbent handles more complex coding functions.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

• Assumes responsibility for the effective performance of assigned programming functions.
• Develops assigned features and sections of the Broll online system. Designs code to be easy to read and adjust, and reuseable in future systems.
• Checks functionality of programming code with Systems Analysts and ensures that assigned sections are completely bug free.
• Ensures that all code work is properly documented.
• Makes suggestions to increase efficiency in project development and to ensure that deadlines are met.
• Provides support and training to end-users where applicable.
• Software Development Life Cycle (SDLC)
• Develops and maintains procedures governing the SDLC
• Ensures that all Programmers and Analyst Programmers confirm to procedures
• Ensures that all code is backed up
• Performs data extracts as required
• Assists with the IT audit procedure when required
• Install and configure new systems
• Oversee all other external software development when required
• Keep abreast with current technology and plan accordingly

Assumes responsibility for establishing and maintaining professional working relationships with customers, suppliers, and outside contacts.

• Tracks and resolves problems promptly and effectively.
• Obtains and conveys information as needed.
• Promotes goodwill and a positive image of the Company.

Assumes responsibility for establishing and maintaining effective working relationships with area staff and with management.

• Cooperates with Project Team in integrating sections of the system. Provides support and assistance to team members.
• Assists other Programmers & Analyst Programmers as needed.
• Provides guidance to Programmers & Analyst Programmers as needed.
• Keeps management well informed of area activities and of any significant problems.
• Completes assigned documentation accurately and timely.
• Attends meetings as required.
• Assumes responsibility for related duties as required or assigned.
• Ensures that work area is clean, secure, and well maintained.
• Performs miscellaneous projects as assigned.
• Updates technical skills as required.

PERFORMANCE MEASUREMENTS

• Information users can effectively utilize established systems.
• Good business relations exist with users. Users’ concerns are promptly attended and any problem effectively resolved.
• Company information needs are met. Suggestions for improvements are made.
• Programming goals and projects are completed on schedule. Programming functions are completed in accordance with established policies and procedures.
• Data integrity and quality programs are maintained. Programs are efficient.
• Good working relationships exist with area staff and with management. Programmers are assisted and supported as needed.

EDUCATION/CERTIFICATION:

• Associate’s degree in computer science or an equivalent combination of education, training, and experience.

REQUIRED KNOWLEDGE:

• Knowledge of software applications and relational database systems.
• Understanding of related programming languages and development platforms.

EXPERIENCE REQUIRED:

• Two or more years of related programming experience.

SKILLS/ABILITIES:

• Solid organisational skills and attention to detail.
• Good interpersonal skills.
• Strong project management abilities.
• Willingness to assist others and support others.
• Able to operate all related computer applications and hardware.