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  • Posted: Nov 24, 2023
    Deadline: Not specified
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  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Capitec Bank is a South African commercial bank. As of February 2017 the bank was the third largest in South Africa with 120,000 customer opening new accounts per month. To simplify banking, we’ve developed an all-inclusive banking solution. Global One is the one solution that enables you to transact, save and access credit in realtime. We also believe...
    Read more about this company

     

    Specialist: Leadership Development

    Purpose Statement

    • To bring the Capitec Leadership Principles to life through assuming responsibility for the end-to-end conceptual design and delivery of Leadership Development initiatives.
    • To consult to the business to equip leaders with the right skills and mindsets. 
    • To contribute specialist expertise towards the management of the Capitec Leadership Academy, the purpose of which is to build leadership capability that will ensure the realisation of Capitec’s future growth and business strategy. 

    Experience

    Minimum:

    • 4-5 years’ experience in a specialist leadership development capacity, in a corporate environment.
    • Proven experience in delivering structured and unstructured leadership development initiatives at all levels of an organisation, end to end from conceptualisation to delivery.
    • Experience in:
    • organisational development and defining and shaping culture
    • facilitating events 
    • engaging and consulting with senior stakeholders
    • working with third-party vendors to design bespoke programs
    • Proven experience of using influence and relationships to drive and achieve objectives. 

    Ideal:

    • Building and establishing a leadership academy within a commercial organisation.
    • Management experience in banking or a financial entity environment.
    • Leadership coaching experience

    Qualifications (Minimum)

    • Grade 12 National Certificate / Vocational
    • A relevant tertiary qualification in Industrial/Organisational Psychology or Management Sciences

    Qualifications (Ideal or Preferred)

    • Honours Degree in Industrial/Organisational Psychology or Management Sciences

    Knowledge

    Minimum:

    • Functional expertise in Leadership Development, including facilitation, coaching, consulting
    • Expert knowledge of leadership development best practice
    • Building and developing effective teams
    • Learning and development management systems
    • Consulting principles, processes & techniques 
    • Commercial acumen and business awareness – able to make the link between leadership development strategy and business strategy 
    • General knowledge of business governance and risk management principles
    • Commercial, business and financial principles and practices. 
    • Business products, processes, policies and systems
    • Quality principles and practice

    Skills

    • Communications Skills
    • Interpersonal & Relationship management Skills
    • Problem solving skills
    • Analytical Skills
    • Leadership Skills

    go to method of application »

    Administrator: Branch Safety and Security (Johannesburg CBD)

    Purpose Statement

    • To support the optimal functioning of the Branch Safety and Security Department at Capitec Bank (nationally), through effective security vendor administration.
    • To ensure that accurate and relevant information is exchanged between the Branch Safety and Security Department at Capitec and external service providers (for example, Security vendors), in order to ensure that the Bank’s safety and security needs are met and maintained.

    Experience

    Minimum:

    • At least 1 – 2 years’ proven administration / office management experience
    • Exposure to security environment

    Ideal:

    • Previous experience with regulatory aspects within a risk, safety and security management environment 
    • Exposure to SAP or any other ERP system

    Qualifications (Minimum)

    • Grade 12 National Certificate / Vocational

    Qualifications (Ideal or Preferred)

    • A relevant tertiary qualification in Business Administration

    Knowledge

    Minimum:

    • Security systems and processes 
    • Administrative procedures and processes
    • Office Management Systems

    Ideal:

    • Knowledge of risk and security management
    • Financial services industry
    • Incident management experience

    Skills

    • Communications Skills
    • Numerical Reasoning skills
    • Problem solving skills
    • Computer Literacy (MS Word, MS Excel, MS Outlook)
    • Attention to Detail
    • Planning, organising and coordination skills

    go to method of application »

    Product Head (Data & Analytics)

    Purpose Statement

    Elevate Your Career with Capitec - Where Ownership Meets Innovation

    Are you a visionary leader who thrives on transforming strategic direction into tangible excellence? Are you passionate about crafting 'best in world' products and driving them through their entire life cycle? If so, Capitec's Product Manager opportunity for Cash and Cash Devices might be the perfect fit for you!

    What You'll Own and Lead

    As a Product Manager at Capitec, you will be at the helm of a single, mission-critical product: Cash and Cash Devices. Your responsibilities will include:

    • Strategic Vision: Translating our strategic direction into a world-class product experience.
    • Ownership and Accountability: Taking complete ownership and accountability for the product's success.
    • Team Leadership: Guiding a dedicated team towards achieving your product vision.
    • Product Life Cycle: Overseeing the product through every stage of its life cycle.
    • Planning and Delivery: Creating plans and ensuring successful delivery of the product.

    Education (Minimum)

    • Bachelor's Degree

    Education (Ideal or Preferred)

    • Honours Degree

    Knowledge and Experience

    Minimum:
    Experience

    • 10+ yrs experience in business management at a senior level in an innovative high performing environment, ideally banking or FinTech. 
    • 5+ years’ experience managing products.
    • Business and product vision; has had ownership responsibility for a product previously.
    • Product management where there are multiple initiatives with competing priorities and so experience in influencing multiple diverse stakeholders, both business and technology.
    • Working at strategic, tactical and technical levels.
    • Career experience to include some time in one or more technical roles.
    • Communicating with technical and non-technical senior stakeholders across multiple business units. 
    • Using data and metrics to test theories, confirm assumptions, and measure success
    • Earning trust across different levels and multiple groups of a large organization
    • Usability studies and/or customer research principles and methods.
    • Client development and product validation through customer feedback.
    • Using influence and relationships to drive and achieve objectives.
    • Leading and guiding multi-functional teams with a single product operating model
    • Leading and having oversight of remote / hybrid teams.

    Knowledge and Skills

    • Strategic and commercial thinking; able to think about problems from a business perspective using people, technology and product input.
    • Business acumen and systems thinking; able to take a ‘big picture’ view, assess, make a logical, sound decision and influence others to achieve objectives.
    • Financial acumen - sufficient to effectively operate own cost centre
    • People leadership and management practices to empower, create focus and delivery.
    • Organising, planning and prioritising work.
    • Data-driven approach; analytical and quantitative skills.
    • Technologically literate and able to adapt to new technologies. 
    • Able to dive deep in understanding the product, the business, and the competitive landscape.
    • Able to present complex technical information in a clear and concise manner to a variety of audiences. 

    Skills

    • Commercial Thinking Skills
    • Decision making skills
    • Interpersonal & Relationship management Skills
    • Problem solving skills
    • Strategic Thinking Skills

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    Manager: Swift, Interbank and ZAR Payments

    Purpose Statement

    • To implement and lead a highly efficient and effective customer centric productivity model. 
    • To lead and support the achievement of business strategy by managing and controlling all operational admin activities, Swift, Interbank, Inward payments, ZAR payments and processing related products and systems in line with local and international best practices, exchange control regulations, national EFT/STP system requirements and any other statutory requirements as required by regulators daily.

    Experience

    Minimum:

    • 6- 7 years’ experience in general banking, of which 5 years should be in a Payment (local and International) Processing environment.
    • Leadership experience
    • Swift experience
    • Local and International payments
    • Query resolution
    • Reporting

    Ideal:

    • People management experience  

    Qualifications (Minimum)

    • Grade 12 National Certificate / Vocational

    Qualifications (Ideal or Preferred)

    • A relevant tertiary qualification in Accounting - Management Accounting

    Knowledge

    Miminum:

    • Local and International payments
    • Relevant knowledge of clearing systems and rulings
    • Knowledge of the National Payment System
    • Leadership
    • Risk management
    • Client service delivery 
    • Operations management 
    • Compliance with relevant policies, procedures & legislation (like POPIA and FATF) including SA Reserve Exchange Control regulations, SWIFT standards, cut-off times, etc.
    • Understand basic Accounting and Reconciliation concepts (understand entries and be able to do simple account reconciliations) 

    Ideal:

    • Regulatory requirements and governance in the payment sector
    • Working knowledge of Capitec’s systems, structure and infrastructure 
    • Knowledge of fraud modus operandi 

    Skills

    • Analytical Skills
    • Decision making skills
    • Leadership Skills
    • Management skills
    • Strategic Thinking Skills

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    Software Test Analyst - Stellenbosch

    Purpose Statement

    • To enable software quality assurance by creating a set of activities and scenarios, manual or automated, ensuring that developed software meets and complies with the defined or standardised quality specifications within the Software Development Life Cycle (SDLC).
    • To collaborate with the Business Analysts (and/or members of the Feature Team) to define test scenarios, and prepare, participate in, and oversee the execution of test cases within a feature team, the validation of functional and non-functional test requirements, the preparation of test data in terms of input and expected outcome data, and required test environments.

    Education (Minimum)

    • Grade 12 National Certificate / Vocational
    • A relevant qualification in Software Testing or Information Technology

    Education (Ideal or Preferred)

    • A relevant tertiary qualification in Information Technology

    Knowledge and Experience

    Minimum:

    • Understand the end-to-end processes being tested to achieve successful testing
    • Knowledge of and exposure to impact analysis when introducing software changes 
    • Understand the full Systems Development Lifecycle (SDLC)
    • Best practice / industry standard in software and hardware testing, reporting, tracking and follow up, and Software Quality Assurance (SQA)
    • 3 years’ experience in Quality Assurance (QA) testing within a business context
    • Knowledge of SQL Query/Fundamentals
    • Knowledge of working with API Services

    Ideal:

    • Experience in continuous delivery environment
    • Application of test tools
    • Test Automation
    • Financial/Banking Systems exposure
    • Reinforce with stakeholders/feature team appropriate testing environments and timelines
    • Good understanding of data structures

    Skills

    • Analytical Skills
    • Communications Skills
    • Interpersonal & Relationship management Skills
    • Problem solving skills
    • Numerical Reasoning skills

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    Cash Stock Auditor (Capetown)

    Purpose Statement

    To provide support within the Cash Control function; plan and attend to cash stock counts at Cash In Transit (CIT) premises, plan and attend onsite cash counts, audit control processes (operational, financial, system) at CIT premises, prepare operational reports, liaise with suppliers (internal and external) to obtain information.

    Experience

    Min:

    • 2 -3 years’ experience in a risk environment/ audit/ stock control
    • Analysing and presenting findings and report writing

    Qualifications (Minimum)

    • Grade 12 National Certificate / Vocational in Grade 12 National Certificate

    Qualifications (Ideal or Preferred)

    • A relevant degree in Risk Management

    Knowledge

    Min:

    • Stock management principles
    • Stock take process
    • Supplier management
    • Investigative process

    Ideal:

    • Cash Industry Supplier Knowledge

    Skills

    • Communications Skills
    • Computer Literacy (MS Word, MS Excel, MS Outlook)
    • Problem solving skills
    • Attention to Detail
    • Planning, organising and coordination skills
    • Negotiation skills

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    Coordinator: Building Infrastructure (Johannesburg)

    Purpose Statement

    To contribute towards fit for purpose, safe and accessible building infrastructure for Capitec staff and clients through:

    • Coordinating all tasks and projects relating to the Capitec property portfolio
    • Quality controlling all building infrastructure to comply with internal standards and external legislation (look, feel, function, cleanliness, hygiene, and pest control). 

    Experience

    Minimum:

    • At least 3 - 4 years’ experience in an office/facilities management position in a professional environment
    • 2 Years’ experience in the building/construction and retail shop fitting environment 
    • Proven experience in coordinating various task simultaneously 
    • Supervision of people, especially 3rd party service providers
    • Coordination and control of stock and supplies
    • Organising and controlling site cleaning and maintenance

    Ideal:

    • 4+ years’ experience in an office/facilities management position in a professional environment

    Qualifications (Minimum)

    • Grade 12 National Certificate / Vocational

    Qualifications (Ideal or Preferred)

    • National Diploma in Office Management and Technology / Office Administration

    Knowledge

    Minimum:

    • Admin and office systems (i.e. record compilation and keeping)
    • Basic business and accounting 
    • Quality principles and practice
    • Health and Safety regulatory requirements
    • Buildings and building systems
    • Client interaction
    • People management practices and principles.
    • Understanding of the construction environment, technical building terms and brand values
    • Technical / maintenance know how
    • Fundamental administration and document control practices

    Ideal:

    • SAP Plant Maintenance or similar system
    • Good Project Management knowledge

    Skills

    • Administration Skills
    • Communications Skills
    • Computer Literacy (MS Word, MS Excel, MS Outlook)
    • Interpersonal & Relationship management Skills
    • Planning, organising and coordination skills

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    Finance Business Partner - Cape Town

    Purpose Statement

    Your key focus areas will be to partner with business and provide commercial guidance, ensure a strong understanding of the link between operational drivers, business strategy and financial performance to enable accurately and effectively financial management and decision making. In addition, you will act as liaison between Executives, Head of Department and Financial Management in respect of finance specific portfolios. 

    Experience

    Our ideal candidate would have a completed Bachelor’s Degree in Accounting/Financial Accounting or Finance with experience in either banking or financial services.

    As a Finance Business Partner, you will have knowledge in financial and operational reporting principles as well as banking and financial services client offering products and channels. You will bring proven financial management experience i.e. accounting financial analysis, reporting budgeting and forecasting and financial modelling in order to manage a portfolio at either divisional or large departmental level. You will report on and plan for the respective portfolio for headcount and or business and operational drivers within either the Retail Finance, Business Bank or Retail Bank segments of Capitec Bank.

    Qualifications (Minimum)

    • Bachelor's Degree in Finance or Similar
    • Grade 12 National Certificate / Vocational

    Qualifications (Ideal or Preferred)

    • Honours Degree in Accounting - Financial Accounting or Accounting - Management Accounting

    Knowledge

    Min:

    • Management of accounts, accounting principles and computerised accounting systems.
    • Financial budgeting and forecasting
    • Financial modelling; analysis and interpretation
    • Digital way of work, 
    • Stakeholder relationship building principles and practices 
    • Leadership principles
    • Business communication, report writing and presenting of information

    Ideal:

    • Great business acumen and knowledge of business outside of Finance
    • Banking and financial services client offering, products and channels.
    • Experience of continuous improvement initiatives and related change management

    For the Payment Cards portfolio:

    • Understanding of Payment Card landscape including MasterCard and Visa Billing; Interchange mechanisms; transaction flow of card payment transactions
    • Understanding of Mastercard and Visa contracts including billing, fees, rebates and support.

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    Business Intelligence Developer - Stellenbosch

    Purpose Statement

    • To design, develop and deploy reporting and analytical solutions to support and enhance business decisions through processing and converting data into actionable insights, delivered in report form, using the Capitec reporting and analytical tools (software) of choice.    

    Experience

    Minimum:

    • At least 6 years’ experience implementing innovative BI solutions leading to clear business decisions and benefits, including;
    • At least 6 years’ experience in data analysis, including experience in and understanding of database structure design and data extraction principles (ETL). 
    • At least 6 years’ experience working with any visualisation tools of which 4 years is on Power BI (DAX, M)
    • Overall good understanding and application of BI best practice
    • At least 1 years' experience in Python or R (or any other relevant programming language)
    • At least 6 years' experience in SQL (Postgres, MySql, MS SQL) which involved cleaning, enriching, transforming , data mapping, data aggregation, and data normalization that is suitable for data analysis.
    • Working with product development life cycle and Agile frameworks
    • Experience managing  own work and that of others and initiatives from start to finish, including planning, scoping, budgeting, and timeline management.
    • Experience of overseeing and providing technical guidance to team members and colleagues.

    Ideal:

    • Data analysis methodologies or BI development in a various industries (i.e. financial/banking environment including financial, insurance, telecommunications and risk industries).

    Qualifications (Minimum)

    • A relevant tertiary qualification in Statistics or Actuarial Science

    Qualifications (Ideal or Preferred)

    • Bachelor's Degree in AWS Data Analytics Speciality or AWS Practitioner

    Knowledge

    Minimum: 

    • Expert in the field of BI development (reports, dashboards, data visualisation, etc.)
    • Extensive knowledge of BI/reporting and analytical tools
    • Extensive knowledge of Business Intelligence and Data Warehousing best practices
    • Extensive knowledge of BI environments, solutions and implementations (end-to-end BI architecture and technologies)
    • Extensive knowledge in the field of data analysis methodologies (Descriptive-,Diagnostic-,Predictive-,Prescriptive Analytics)
    • In depth knowledge of both waterfall and agile development approaches
    • In depth knowledge of SQL query language: Preferably AWS services (Redshift, Athena, DataLake, Python, PostgreSql, MySQL) or MS Technologies (Azure services, SQL, SSAS) 
    • In depth knowledge of design and user experience principles
    • Good understanding of Agile principles 

    Ideal:

    • Extensive knowledge of Power BI services (including a implementation of either of  Advanced AI and ML, and Cognitive services within the Power Platform)
    • Good working knowledge of the AWS ecosystem and services
    • Experience in analysis/report development in a financial/banking environment

    Skills

    • Analytical Skills
    • Attention to Detail
    • Communications Skills
    • Problem solving skills
    • SQL Skills

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    Analyst: Franchise - Sandton

    Purpose Statement

    • To support the Head: Franchising, Franchise Specialist and Franchise Dealmaker through the collection, compilation and capturing of all relative franchise information.

    Experience

    Minimum:

    • At least 2 years’ experience in the field of credit, credit applications, credit risk and portfolio assessment in a banking environment.
    • Achieving objectives through stakeholder liaison.
    • Oversight and completion of administrative processes involving multiple parties.
    • Performing credit analytics to inform credit decisioning.
    • Working with terms and deals for credit in a business context.

    Ideal:

    • Experience in a franchising environment.

    Qualifications (Minimum)

    • Bachelor's Degree in Commerce or Business Analysis

    Qualifications (Ideal or Preferred)

    • Honours Degree in Commerce or Business Analysis

    Knowledge

    Minimum:

    • General administration and information coordination and tracking methods
    • Client and people relationship management techniques
    • Analysis principles, methods, tools
    • Interpretation of financial analytics

    Ideal:

    • Understanding of the franchise market
    • Understanding of business client business and financing needs 
    • Sales principles, methodologies, tools and processes

    Skills

    • Communications Skills

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    Portfolio Manager - Stellenbosch

    Purpose Statement

    • To manage a portfolio representing a group of initiatives with commonality in objectives or inter-connectedness, in order to maximize the benefit obtained in accomplishing combined enterprize outcomes not available if managed individually. 

    • To have overarching responsibility for supporting the organizational leadership in their efforts to optimally achieve enterprise goals and objectives by effectively managing a portfolio.

    Experience

    Minimum:

    • At least 10 years of end-to-end project delivery experience within an IT/Financial environment.
    • At least 5 years of management experience across a diverse array of major project/programme initiatives.
    • At least 2 - 4 years’ of Project Portfolio Management experience;  including forecasting, prioritisation and tracking. 
    • Proven experience in an array of project management delivery methodologies, in specific Agile.

    Ideal:

    • Substantial consulting leadership experience.
    • Experience in planning software (e.g. Atlassian suite).
    • Experience in process enhancements.
    • Experience in leading end-to-end RFx processes Experience in diverse roles leading to increased leadership responsibilities within the project management environment.

    Qualifications (Minimum)

    • A relevant tertiary qualification in Project Management or Communication

    Qualifications (Ideal or Preferred)

    • A relevant degree in Business Management or Change Management

    Knowledge

    Minimum:

    • Working knowledge of relevant tools, techniques and processes to assist organizations in furthering their strategic objectives.
    • Comfortable in liaising with executive-level stakeholders on a frequent basis. 
    • The ability to guide large and diverse groups to specified goals.
    • Are able to make satisfactory decisions about unforeseen circumstances.
    • Can manage conflict swiftly towards a win-win solution.
    • Can perform in depth demand planning, resource levelling and team coordination activities in order to develop an executable portfolio and deliver against financial, resource and other constraints.
    • Familiarity with the use of reporting tools for forecasting, monitoring/tracking of portfolio activities and analysis of portfolio performance;  together with the ability to identify and apply rectification actions as required.

    Ideal:

    • A proven proficiency in resource allocation and budget management.
    • Basic understanding of the retail and business banking industry.

    Skills

    • Communications Skills
    • Negotiation skills
    • Attention to Detail
    • Interpersonal & Relationship management Skills
    • Leadership Skills
    • Presentation Skills
    • Management skills
    • Consultation skills
    • Facilitation Skills
    • Numerical Reasoning skills
    • Commercial Thinking Skills
    • Strategic Thinking Skills
    • Analytical Skills
    • Researching skills
    • Computer Literacy (MS Word, MS Excel, MS Outlook)

    go to method of application »

    Software Engineer: Back-End (OIPA)

    Purpose Statement

    • The level II Software Engineer plays an integral part in a cross-functional team dedicated to the full software development lifecycle, from concept, to development to deployment and ultimately operating of each product. At this level, Software Engineers are responsible to design, develop, test, deploy, maintain and enhance software systems and applications based on specifications, while adhering to established standards. They translate requirements from the business or technical analyst and actively participate with the delivery team in design and problem-solving.

    • The Back-end Software Engineer plays a crucial role in building solutions that offer optimum performance, reliability, and scale. They are responsible for writing and testing code for the development of the server-side components that power the application's functionality

    Education (Minimum)

    • Grade 12 National Certificate / Vocational

    Education (Ideal or Preferred)

    • A relevant tertiary qualification in Information Technology

    Knowledge and Experience

    Experience:

    • 3+ years’ proven experience in back-end software development, project delivery and implementation 
    • Experience with OIPA 

    Knowledge: 

    • Is able to apply advanced knowledge of the following:
    • IT systems development processes (SDLC)
    • Application development
    • Advanced programming concepts
    • Advanced algorithms and data structures
    • Design Patterns
    • Version Control
    • Testing practices
    • Database systems and query optimization (e.g., SQL, NoSQL).
    • RESTful API design and integration.
    • Cloud computing platforms and services (e.g., AWS, Azure).
    • Advanced Microservice and event driven architectures
    • Deployment using kubernetes and containerisation

    go to method of application »

    Senior Software Engineer: Java (Stellenbosch)

    Purpose Statement

    • Responsible for the design and development of new service orientated applications (SOA) according to specifications.

    Experience

    • 6+ years proven experience in software development, project delivery and implementation

    Experience in the following development languages:

    Minimum 

    • Java
    • Maven or Gradle
    • Git or SVN
    • SOAP or REST
    • Spring, Springboot 

    Ideal

    • REST
    • Git
    • JPA
    • Javascript
    • HTML
    • CSS 

    Qualifications (Minimum)

    • A relevant qualification in Information Technology

    • Grade 12 National Certificate / Vocational

    Qualifications (Ideal or Preferred)

    • Certification in Systems Analysis or Design

    Knowledge

    Min:
    Must have detailed knowledge of:

    • IT systems development processes (SDLC)
    • Application development
    • Banking systems
    • Standards and governance
    • Agile development life cycle
    • Testing practices

    Ideal:
    Knowledge of:

    • UML
    • Systems analysis and design
    • System architecture (technical design and implementation processes)

    Solid understanding of:

    • Banking systems environment
    • Banking business model
    • Best practices for Quality Assurance (QA)
    • Object Orientated Development environment (i.e. Java, Spring Framework, JBoss)

    Skills

    • Analytical Skills
    • Problem solving skills
    • Communications Skills
    • Facilitation Skills
    • Interpersonal & Relationship management Skills
    • Negotiation skills
    • Influencing Skills
    • Presentation Skills
    • Attention to Detail
    • Commercial Thinking Skills
    • Planning, organising and coordination skills
    • Project Management Skills (Methodolgy Specific)

    go to method of application »

    Account Analyst-Boksburg

    Purpose Statement

    • To support with the day to day running and maintenance of portfolios by providing a central office-bound contact point for client service queries/ requests, administration assistance and adding value to clients through the identification of cross-selling opportunities, monitoring all loan facilities in the portfolio on a daily basis against set parameters/ conditions.

    Experience

    Minimum:

    • At least 5 years, of which 1 year should have been spent in the Business Banking environment. 
    • Experience in preparing and motivating Credit applications is essential

    Qualifications (Minimum)

    • Diploma in Commerce or Banking

    Qualifications (Ideal or Preferred)

    • Bachelor's Degree in Banking or Commerce

    Knowledge

    Minimum:

    • The features, benefits and value propositions of respective company product/service offerings. 
    • General banking practices and procedures.
    • Understanding of how Business Banking operates, as well as understanding the business risks, industry risks and financial requirements pertaining to the business market 
    • Credit principles and practices, including an understanding of credit application, securities and balance sheet requirements. . 
    • The Financial Advisory and Intermediary Services Act (FAIS) and the Financial Intelligence Centre Act (FICA). 
    • Administration processes and procedures pertaining to Business Banking transactions.
    • Client relationship management and service principles.

    Ideal:

    • Competitor product offerings/ channels/ operational and marketing tactics would be advantageous.
    • Capitec/Business Bank systems and processes

    Skills

    • Communications Skills
    • Negotiation skills
    • Problem solving skills
    • Analytical Skills
    • Planning, organising and coordination skills

    go to method of application »

    Service Consultant - Hermanus

    Purpose Statement

    • To enhance the lives of our clients by providing excellent client service, fulfilling and exceeding the client’s needs, by using the Global One product offering in order to support our clients to Bank Better and Live Better  

    Experience

    Minimum:

    • 3 to 6 months previous client service experience within a retail/ financial/ banking environment OR if no experience, a candidate with a relevant tertiary qualification can be considered"

    Ideal:

    • More than 1 year’s client service experience within a retail/ financial/ banking environment
    • Demonstrated track record of engaging in a sales and client facing environment 

    Qualifications (Minimum)

    • Grade 12 National Certificate / Vocational

    Qualifications (Ideal or Preferred)

    • A relevant tertiary qualification in Commerce or Similar
    • Certification in Finance or Banking

    Knowledge

    Minimum:

    Knowledge and understanding of:

    • Basic calculations
    • Retail/consumer service environment

    Ideal:

    Knowledge and understanding of:

    • Capitec Bank Products
    • Internal business processes and procedures
    • Organisational Policies, including (but not limited to) the Branch Credit Granting Policy principles (BCGP)

    Skills

    • Communications Skills
    • Interpersonal & Relationship management Skills
    • Computer Literacy (MS Word, MS Excel, MS Outlook)

    go to method of application »

    Service Consultant - Barkley West

    Purpose Statement

    • To enhance the lives of our clients by providing excellent client service, fulfilling and exceeding the client’s needs, by using the Global One product offering in order to support our clients to Bank Better and Live Better  

    Experience

    Minimum:

    • 3 to 6 months previous client service experience within a retail/ financial/ banking environment OR if no experience, a candidate with a relevant tertiary qualification can be considered"

    Ideal:

    • More than 1 year’s client service experience within a retail/ financial/ banking environment
    • Demonstrated track record of engaging in a sales and client facing environment 

    Qualifications (Minimum)

    • Grade 12 National Certificate / Vocational

    Qualifications (Ideal or Preferred)

    • A relevant tertiary qualification in Commerce or Similar
    • Certification in Finance or Banking

    Knowledge

    Minimum:

    Knowledge and understanding of:

    • Basic calculations
    • Retail/consumer service environment

    Ideal:

    Knowledge and understanding of:

    • Capitec Bank Products
    • Internal business processes and procedures
    • Organisational Policies, including (but not limited to) the Branch Credit Granting Policy principles (BCGP)

    Skills

    • Communications Skills
    • Interpersonal & Relationship management Skills
    • Computer Literacy (MS Word, MS Excel, MS Outlook)

    Method of Application

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