Current Vacancies at Flight Centre Travel Group

Primary duties and responsibilities

Acquire new agents / agencies to join Flight Centre Independent

• Generate leads and prospects through various methods such as cold calling, networking, and attending industry events.
• Convert agents / agencies
• Identify partnership opportunities that will allow for increased revenue and margin returns.
• Understand competitor offerings including key FCTG Independent differentiators

Maintain and grow client portfolio

• Manage multi-level relationships internally and externally
• Analyse client portfolio spend report monthly
• Consult with client and identify additional opportunities
• Manage relationships with internal stakeholders such onboarding & implementations
• Develop and execute sales strategies to meet or exceed sales targets and revenue goals.

Comply with internal sales processes

• Develop content and work with the design team to create collateral, including model presentations, commercials and collateral, to support the sales process.
• Ensure compliance with legal and regulatory requirements in all business development activities.
• Support customer and internal stakeholders to successfully implement & transition customers demonstrating thorough communicationAttend possible networking client functions, training seminars, client functions, buzz nights, focus days and conferences
• Brief Operations Team on progress of the pipeline
• Ensure all One Best Way processes are followed, i.e. Sales Force, KPIs etc

Education and qualification:

• Matric 
• Tertiary qualification – degree or diploma

Experience:

• Proven track record of at least 5yrs in business development or sales, preferably in the travel industry.
• Proven track record in achieving sales targets.
• Strong understanding of the independence markets and trends within the travel industry.
• Excellent communication and presentation skills, both written and verbal.
• Demonstrated ability to build and maintain relationships with clients/agents and stakeholders.
• Strong negotiation and persuasion skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office and CRM software i.e. salesforce

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About the Role: Commercial & Data Analyst – Supply, Pricing & Marketing

• To provide business support to the Supply, Pricing and Marketing executive team, ensuring that our strategic goals and commercial opportunities are realized.

Key Responsibilities

Reporting –

• Business Support & Ad HOC Reporting.
• End of Month reporting.
• Sourcing data for new reporting.
• Maintaining current data sources.
• Profiling and cleaning data for SQL ingestion.
• Reporting for airline requests.
• Airline contracting reporting maintenance.

Power BI –

• Maintain reference tables.
• Update current dashboards.
• Create ad hoc dashboards at request of stakeholders.
• Assist team in dashboard projects.

Stakeholder Relationships –

• Assist, assess and cultivate long-term strategic goals for SPM in conjunction with end users, managers, clients, and other stakeholders.
• Design and deliver end-user training and training materials, and provide technical support as necessary.
• Promote a data culture within Flight Centre.

Experience & Qualifications

• Data Analyst Certification or Finance Degree (or studying towards).
• 2+ year’s experience in an analyst (or similar) role or finance / reporting role.
• Experience in the travel industry would be an advantage.
• Strong Ability to analyse user requirements and report according to specification.
• Analytical, conceptual, and problem-solving abilities.
• Strong understanding of the organization’s goals and objectives.
• Good knowledge of data governance.
• Strong written and oral communication skills.
• Strong presentation and interpersonal skills.
• Able to prioritise and execute tasks in a high-pressure environment.
• Experience working in a team-oriented, collaborative environment Experience/Qualifications