Current Vacancies at ManpowerGroup South Africa

JOB PURPOSE
The incumbent will be primarily responsible for the development and monitoring implementation of business risk and compliance framework as well as provide assurance on industry and regulatory compliance programs in line with prevailing legislative environment governing the financial sector in insurance.

REQUIREMENTS

•  Degree in Law
•  Certified Anti Money Laundering Specialist (CAMS) will be an added advantage
•  2-5 years compliance-related experience
•  Experience in the insurance and financial services industry (preferred)

OPERATIONAL GOVERNANCE

•  Assist with the operational implementation of the Group Governance Framework.
•  Draft and review operational governance policies.
•  Manage operational governance processes, e.g. drafting and updating of delegation of authority.

KNOWLEDGE

•  Knowledge and understanding of legal principles and ability to interpret legislation.
•  In depth knowledge of the requirements, implementation, and application of FAIS, FICA, TCF, PoPIA.
•  Knowledge and understanding of compliance risk management principles.
•  Knowledge and understanding of the Financial Services Industry.
•  Knowledge of other legislation applicable to the business, e.g. Collective Investment Schemes Control Act, Companies Act, employment law.

COMPETENCIES REQUIRED

•  Strong interpersonal, facilitation and presentation skills
•  Self-driven
•  Upholding standards
•  Stakeholder management
•  Cross-functional collaboration
•  Strong analysis, planning and organizational skills
•  Computer literacy
•  Meticulous and ability to work accurately under pressure
•  Ability to apply self-confidence and self-regulation
•  Trustworthiness and conscientiousness by taking responsibility for personal performance
•  Loyalty toward the organisation
•  Commitment by aligning with organisational goals
•  Ability to be assertive
•  Attention to detail
•  Controlled decision-making process
•  Confidentiality and time management / prioritising
•  Planning and scheduling workability to manage projects and processes
•  Listening and organising ability to understand, organise, analyse, and respond appropriately
•  Communication skills by remaining professional and applying effective communication in all areas
•  Flexibility relating to work dealings, assist when required even if it’s not in your job description
•  Enthusiasm for learning and self-improvement
•  Be able to work accurately and effectively in a highly pressurised environment
•  Accountability and a team player
•  Meeting the competence, qualifications, and experience requirements to be registered as a Compliance Officer with the Financial Sector Conduct Authority would be advantageous
•  3-6 years’ experience as a Compliance Officer in the Financial Services Industry
•  A thorough understanding and knowledge of compliance risk management and monitoring programmes
•  A thorough understanding and knowledge of the regulatory requirements impacting on the various businesses (e.g. FAIS, FICA, LTIA, PPR, POPIA)
•  Degree in Compliance / Legal or a similar field
•  Ability to learn and adapt
•  Analytical skills and the ability to work in a methodical and organized manner
•  Proactive and resourceful and takes initiative.

DUTIES AND RESPONSIBILITIES

•  Establishing, implementing, and maintaining a regulatory compliance management framework and function within the business in accordance with the overall risk management framework and group and licence holder requirements.
•  Creation of compliance risk management plans and the monitoring of compliance in terms thereof.
•  Management of compliance functions within the various regions of the business, where applicable, and external compliance providers.
•  Assisting business in creating processes to mitigate the identified compliance risks within the business.
•  Conduct SOPs conformance testing on all SOPs relating to prevailing legislation and processes and track management actions developed to address issues identified.
•  Drafting and implementation of compliance policies.
•  Training of employees on compliance policies and legislation, including the drafting of training material.
•  Addressing compliance related queries from within the business.
•  Creating a compliance culture within the business.
•  Reporting to management, the stakeholder, and the relevant regulators on compliance on the business.
•  Advising business on regulatory changes which may impact compliance management within the business.
•  Establishing and maintaining relationships with regulators and other internal and external stakeholders.
•  Complaint investigation and management.
•  Enable the business to acquire new business within the legislative and operational framework.
•  Ensure the reporting of cash transactions and suspicious transactions on a timely basis to the MD.
•  Maintaining an ongoing profile of key risks and emerging trends across the business.
•  Monitor and keep up to date with risk management, compliance, and legislative developments domestically and internationally.
•  Maintain the operational Risk Register and track management actions. Collate and report risk events and corrective action taken.
•  Implement the Legal Risk Management Programme and monitor all legal affairs with the business.
•  Maintain awareness of regulatory framework and specific obligations within Financial Advisory and Intermediary Services (FAIS) Act, code of conduct, and requirements.
•  Consult on an on-going basis with Operational managers to ensure conformance with applicable laws and regulations.
•  Manage, oversee and monitor Financial Advisory and Intermediary Services (FAIS) compliance to ensure that representatives comply with all financial soundness requirements, licence conditions and annual levies.
•  Perform statistical sampling and monitoring.
•  Maintain register of representatives and informs Registrar of any changes.
•  Responsible for the control of the Anti-Money Laundering and Anti-Money Laundering Foreign Account Tax Compliance Act (FATCA) regulations.
•  Analyse received documents and interact with the Office Manager to advise if received documents are acceptable.
•  Responsibility includes monitoring and validation of investor files, technical and documentary support to investor teams, updating of operational procedures and participation in compliance committees.
•  Identify potential areas of compliance vulnerability and risk, develop, and implement corrective action plans for resolution of problematic issues, and provide general guidance on how to avoid or deal with similar situations in the future.
•  Provide Compliance reports to Management so as to mitigate risk and assess success.
•  Ensure effective risk management and internal control for area of responsibility.
•  Administrative duties related to the above.

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Responsibilities:

• Proven experience in system management, network administration, and technical support
• A solid understanding of operating systems (such as Windows, Linux, or Unix), networks, and software systems
• Familiarity with cyber security, incident response, security operations, vulnerability management, IT security architecture, risk management, cyber threat hunting, and cyber security standards
• Expertise in data warehousing, database administration and design, data quality, data modeling, data architecture, and various programing languages
• Proficient knowledge of network routing and switching, network troubleshooting, engineering and infrastructure, load balancing, and virtual private networks
• Background with ZOS operating system.

Requirements:

• Systematic and troubleshooting skills
• Knowledge of databases (SQL, DB2, MySQL, etc.)
• Certifications in cybersecurity, cloud computing, or project management
• This role a working on a partially remote basis

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SUMMARY:

• The Animator, Localization will be responsible for the creation and animation of localized motion graphic elements for trailer campaigns, social and traditional media projects slated for global distribution by leading entertainment studios and content providers. The Animator, Localization is responsible for consistent, on time, technical and spec driven delivery results as well as problem solving and graphics production issue resolution. The ability to thrive in a multi-faceted environment and to be capable of juggling a variety of client deadlines is a must. The ideal candidate will have an excellent working knowledge of graphic localization and animation, combined with a solid understanding of the technical aspects of post-production, composting and the ability to deliver to the highest quality standards on time.

RESPONSIBILITIES:

• Creation of localized titles, assets and motion graphics sequences to the highest standard
• Generate static proofs and sample animations for client review and approval
• Work closely with the US & Europe based graphics & post-production teams
• Ability to work independently and manage tight deadlines
• Engagement in the development of new workflows and efficiencies
• Abide by company security policies
• Works seamlessly with other artists, client service and post-production teams
• Engage in multiple ongoing tasks and responsibilities of varying degrees of complexity simultaneously

QUALIFICATIONS:

• 4+ years of progressively responsible experience working in creative workflows
• Demonstratable excellence in Adobe After Effects and associated graphics & production tools
• 2D and 3D tracking, match moving, compositing and VFX abilities
• Strong typographic skills and attention to detail essential
• Understanding of video resolution, formats and technical specifications
• Written and spoken fluency in business English required
• Passion for problem-solving and eagerness to collaborate
• Forward thinking in understanding the emerging tools, technology and business practices for the digital medium, and progressive in learning the application of these tools and practices
• Strong verbal and written communication skills
• Strong organizational abilities, including time and resource management
• Strong interpersonal skills and demonstrated ability to build cooperative, effective relationships
• Able to work nights and to have flexibility to work extended hours and/or weekends to meet project deadlines

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Primary Responsibilities:

• Finishing, versioning, mastering of localized marketing materials
• Generate highly organized projects, final outputs & archive files
• Detailed tracking of OV, localized and final approved assets
• Smooth, collaborative operation of deadline driven workflows
• Organize, track and update project documentation and status reports
• Perform quality control on project timelines, input assets, and final outputs
• Coordinate files on production servers, client review systems, archives, etc.

Qualifications:

• The ideal candidate will possess the following knowledge, experience, and skill-set:
• 4 years’ experience as Finishing Editor at a creative house or equivalent position
• High proficiency with Adobe Premiere (required), DaVinci Resolve (preferred)
• Advanced understanding of UHD, HD and SD post procedures, file types, frame rates, transcodes, broadcast color standards, audio formats, delivery specifications, etc.
• Experience and design sensibility with building titles & credits, motion graphics, basic VFX
• Strong communication skills (verbal and written)
• Written and spoken fluency in business English required
• Must have demonstrated ability to organize, prioritize and be extremely detail-oriented.
• Ability to work nights and to have flexibility to work extended hours and/or weekends to meet project deadlines
• Passion for problem-solving and eagerness to collaborate
• Demonstrated success in working independently and being a major contributor to production workflows that are results-focused
• Forward thinking in understanding the emerging tools, technology and business practices for the digital medium, and progressive in learning the application of these tools and practices

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Responsibilities:

• Strong administration and organizational skills in order to
  manage multiple professionals practice (diary management, answering telephone calls and tracking messages in the absence of professionals)
• Formatting legal documents
• Incorporating amendments to documents
• Maintaining/updating client contact details
• Capturing timesheets for multiple professionals
• Preparing resource and client files
• Preparing pre-bills and billing memos (sending same to
  clients)
• Managing debtors with the accounts department and clients
• FICA administration: following up to ensure the FICA
  requirements are complete
• Some copy typing of a wide range of documents
  (agreements, letters, circulars, legal opinions, etc.)
• General office and personal administration
• Filing

Requirements:

• 3 plus years' experience as a secretary in a corporate law firm
• Excellent knowledge of Microsoft Office Suite programmes, more specifically MS Word
• Basic knowledge on Aderant Expert (CMS) accounting system would be advanageous
• Knowledge of FileSite would be advantageous
• Matric essential

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Responsibilities:

• Effective Communication skills (Email and Telephonic Etiquette)
• Ability to effectively handle conflict/ irate client
• Effective numerical skills and ability to think analytically with good attention to detail
• Solution based thinking
• High levels customer service orientation
• Logical thinking with good ability to work through “noise”
• Ability to perform without or with limited supervision
• Ability to use own initiative when dealing with ‘out of the ordinary’ scenarios
• Ability to be flexible and adaptable to change
• High levels of self-perception (confidence, self-empowerment, optimism, self-respect)
• Effective Time management skills
• Demonstrate high levels of accountability
• High levels of stress tolerance
• Ability to build value adding interpersonal relationships with colleagues, managers and brokers
• Ability to work well within a team

Requirements:

• Matric
• FETC (Further Education & Training Certificate) in Short Term Insurance – NQF 4 (150 credits)
• Completed RE5
• Computer literacy (Word, excel, outlook)
• Exposure to, or work experience on the TIAL Operating System (System A) – highly advantageous
• Sound knowledge and understanding of relevant short-term insurance policy wording (Multimark III and/ or Personal Lines)
• Minimum of two years relevant work experience as a short-term insurance Underwriter (Commercial Lines Products)

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Job Role

• The role is required to fill gaps in the companies IT Consultant workforce where they cannot hire a full-time equivalent. The technicians are to be hired on a project basis to address specific needs in the location that is outside the scope of our Managed service Provider and would normally be addressed by an IT Technology Consultant.

Typical activities will include: 

• Taking part in internal focused meetings to be aware of and contribute to the IT Strategy.
• Being a named IT contact to the local business where required. 
• Having responsibility and accountability for given topics, services or projects outside the scope of our managed service providers.  
• Fill specific named roles within the location and region if required. Non-exhaustive examples, Mobile Fleet Manager, Site Responsible, Country Team Lead.  
• Design and managed local, regional or service line projects. These projects can be varied and include office buildouts, refits, and large technology changes. The candidate is empowered to work with external 3rd parties to the same degree t
• hat an equivalent fulltime employee would. 
• Define/review technical blueprint for internal IT projects. 
• Perform technical feasibility studies/solution reviews where required. 
• Create and manage technical documentation for responsible subject areas. 
• Ensures the business continuity of the IT services.
• IT Technology Consultant with specific responsibility for the customer live broadcast and demo environment.  
• Architect and technical designer for Customer multimedia solutions.  
• Regional Subject matter Expert for customer demo space design and solutions.  
• Sales LOB primary IT consultant contact.  

Additional Roles in Local IT

• Project Management
• Management of infrastructure/desk environment
• Client Engagement
• Manage and maintain IT Server/Network infrastructure/Desktop environment
• Management/Operational Task of the Telephony Infrastructure
• Network security including firewalls, anti-virus, data protection & intrusion prevention
• Backups/archiving services, disaster recovery planning and testing
• Pans, designs, implements, and leads installation projects

Additional Roles in Local IT

• 5+ years’ experience in IT support environment
• Has broad knowledge of content/products in market/industry/functional area and is able to adapt new changes/practices in the following areas:
• Soft skill Training
• Understanding of business process within at least one application responsibly technology area
• Soft skills ability and has demonstrated this in escalation handling
• A high degree of technical aptitude and troubleshooting skills
• This role offers a great opportunity to develop a career in project management with progression to a leadership role.

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Role Overview

• Acting as a SPOC (Single Point Of Contact) and focus on customer experience during delivery for Customer Specific Training (CST) and Education Consulting services
• Ensure that we keep the promise, and that the customer receives an unforgettable experience which will result in high customer satisfaction (OES, customer survey)
• Drive Backlog to Revenue conversion to support Business.

Tasks

• Own E2E (End to End) process of delivery of signed orders
• Facilitate intake and scoping conversations with customer and experts to set expectations (promise) and define scope for Commercials.
• Event and Project Management of E2E delivery elements for CST and Education Consulting: (Resourcing), training infrastructure setup, material orders, catering, registrations, course certificates, certifications, training system allocation, resource request, ILP event maintenance and billing.
• Trainer/ Consultant resource administration (requesting resources, cost approvals, SOW, shopping carts)
• Pre-delivery checks, monitor delivery, executing post-delivery activities, follow-up and closing activities
• Trainer /Consultant onboarding and support. Logging support tickets where required.
• Data hygiene in systems for forecasting and billing requirements
• Identify opportunities for process improvement, propose solutions and share and feedback
• Key contacts: Customer, Instructor, Consultant, SME, Sales, Commercials, Resourcing, Customer Service, SSC, GPO, 3rd Parties

Competencies

• In depth knowledge of the Education Portfolio from an operational and financial perspective (preferable)
• Understand E2E processes and interdependencies
• Customer Service focused
• Event Management and Project Management experience
• Excellent communications skills, interpersonal skills, and ability to work collaboratively across the organisation in person/virtually and obtain positive visibility and credibility quickly.
• Conscientious, diligent, eye for detail and ensure accuracy within E2E requirements
• Complaint and Escalation Management
• Excellent business and commercial acumen, with an ability to understand the numerous educational business drivers and KPI’s required to develop into a trusted Customer Advocate
• Self-starter with strong intercultural experience and sensitivity to operate collaboratively and influence key stakeholders in a matrix environment
• Critical problem solver, with hands-on analytical skills
• Ability to thrive in a constantly changing environment
• Fluency in German and English (written and oral)
• Tools experience: MS Office, SAP ILP, ISP, CMS, CRM

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Duties:

• Cashier and Admin functions (back-office admin functions i.e. Dolphin lookups; cash-ups, banking and daily reconciliations).
• Perform Stock Room Clerk role.
• Perform Acting manager role.
• Back-office administration.
• Action markdowns.
• Store opening and closing.
• Stock counts.
• Achieving individual targets.
• Contribution to store targets.
• Stock management performance.
• Visual merchandising performance.
• Administrative performance – cashing up staff; cash desk supervision; stock control; back-office admin functions.
• Operational planning and objective / target setting, priority setting and scheduling (staff scheduling & daily teas and lunch planning; individual targets).
• Monitoring and reporting (stock management; sales targets; expenses; admin policies and procedures).
• Resolve escalated issues e.g. customer queries.
• Casual recruitment and selection.
• Individual performance management and training / development.
• Motivate and discipline team.
• Company culture and values.
• Effective Operations team member and liaison with internal and external service departments (e.g. IT, Finance, RCS, infrastructure suppliers, etc.).

Minimum Requirements:

• Grade 12
• Tertiary qualification in management, finance or commerce would be advantageous
• At least 1 - 3 years’ experience in a Store Assistant role or alternatively at least 3 years of supervisory experience in a retail customer-facing role. 
• Strong leadership and customer management abilities.
• Customer service-oriented with in-depth knowledge of basic business management processes.
• Excellent communication and interpersonal skills.
• Must be able to work shifts, weekends and public holidays.

Skills Required:

• Selling skills
• Working knowledge of a store management system
• Financial skills
• Knowledge of Industrial Relations
• Basic coaching skills
• Computer Literacy – Microsoft Office

Personal Requirements:

• Confidence and Decisiveness
• Pro-active
• Leadership
• Building Talent / Developing Others
• Adheres to Principles and Values
• Relating and Networking
• Persuading and Influencing
• Presenting and Communicates Information
• Writing and Reporting

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Job Responsibilities

• When requested, greet incoming visitors, applicants, and employees; work with receptionist and/or office manager to ensure front desk coverage during working hours.
• Serve as front line HR customer service representative and follow up, as appropriate. Spend time getting to know employees professionally.
• Field basic questions to assist employees, and provide relevant updates to Head of HR or appropriate leader.
• Prepare and processes high-volume employee actions (new hires, promotions, terminations, etc.).
• Thoroughly understand all company guidelines and policies and advise managers and employees as needed.
• Utilize all employee and benefits systems to research issues and provide data to SVP HR and clients, as appropriate.
• Prepare offer letters, conduct reference checks, and other pre-employment documentation.
• Responsible for employee on-boarding, including processing all new hire paperwork, working with IT to procedure necessary equipment, conducting new hire orientations, and ensuring all new hire information is collected and entered accurately and timely in company HCMS. 
• Work with Benefits and 401k brokers to ensure employees are enrolled in company health and wealth plans
• Leaves of Absence (LOA’s):  HR Coordinator will work with employees to determine LOA requirements, documentation and seek approval from manager and SVP, HR.  HR Coordinator will track in HR system and/or manually to ensure employee is accurately reflected in payroll, etc.  Must collect required medical certification (if applicable) prior to employee returning to work (if LOA is [employee] medically related.)
• Prepare paperwork for exit interviews and conduct exit meetings, as needed.  Work with IT to collect company property and disable software access.
• Complete VOE’s and ensure timely return to requester
• Assists with health and welfare plans, including enrollments, changes and terminations. Processes required documents through payroll and insurance providers to ensure accurate record-keeping and proper deductions.
• Completes Forms I-9, verifies I-9 documentation and maintains I-9 files. Submits online investigation requests and assists with new-employee background checks.
• Reconciles benefits statements.
• Assists with audits of payroll, benefits or other HR programs and recommends corrective action.
• Assists Payroll department on time and attendance and payroll as needed.
• Processes terminations in accordance with termination workflow.
• Maintain and provide weekly, monthly, and ad-hoc reports, specific to each line of business
• Assists with the preparation of the performance review process.
• Assists with recruitment and interview process and in some cases may lead a full cycle recruiting effort. Tracks status of candidates in Workable and responds with follow-up letters at the end of the recruiting process.
• Schedules meetings and interviews as requested by the SVP HR and Talent Acquisition Partner.
• Makes photocopies; mails, scans and emails documents; and performs other clerical functions.
• Creates digital (if necessary) and files digital documents into appropriate digital employee files
• Assists or prepares correspondence as requested.
• Prepares new-employee files; maintains existing employee files and archives inactive employees’ files.  Ensures that sensitive documents are destroyed and/or are protected.
• Processes HR-related mail.
• Respond to inquiries and requests from employees and managers in 24 hours.
• Ad-hoc HR administrative projects as assigned.
• Duties and responsibilities subject to change and may include additional responsibilities based on business needs

Skills/Abilities:

• Maintains confidential and sensitive information.
• Excellent communication (written and verbal) and interpersonal skills, as well as the ability to interface with staff at all levels
• Strong organizational skills and the ability to prioritize deadlines and multi-task in a fast- paced environment
• Ability to successfully balance work priorities across multiple lines of business
• Highly adaptable to a fluid and changing work environment
• Must have excellent follow through skills and the ability anticipate and address business needs proactively
• Basic understanding of labour laws and interest in keeping abreast of trends and updates in the HR industry
• Ability to support all HR disciplines, including Talent Acquisition, Employee Relations, Comp & Benefits, Talent Management and HR Administration.
• Ability to work effectively with minimal supervision
• Great team player and finding opportunities to help the team achieve goals and deliverables aligned with business priorities
• Must maintain composure at all times
• Attention to detail and follow-through

Experience:

• 2+ years of Human Resources experience preferred
• HCMS experience, Workable a plus
• Proficient in Microsoft Word, Excel, Outlook, PowerPoint.  Visio experience a plus

Education:

• Bachelor’s Degree in related field.

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Responsibilities:

• Facilitate communication between Data IO and all other departments in order to schedule and resolve issues within a fast-paced, dynamic workflows.
• Continuously monitor progress of multiple projects in order to use resources such as time and storage space efficiently.
• Facilitate the delivery of digital files via various file transmissions means such as Aspera (P2P and Faspex), Signiant, FTP as well as multiple client proprietary transmissions tools.
• Download digital files and post to various storage production networks/ servers in a timely manner.
• Log digital assets as they come in and notify the recipients as soon as possible.
• Run verification tools, such as Verifier ++, MD5 checksums to validate file integrity and reconciliation of delivered files.
• Create proxies through proxy creation tools and hot folders.
• Barcode and log physical assets as they come and notify recipients as soon as possible.
• Properly scan and check-out physical assets to secure and approved production environments for tracking purposes.
• Create shippers and ship physical assets by coordinating with local couriers or freight companies.
• Restore digital files from LTO and post to production servers.
• Archive digital files to LTO for internal and client back-ups.
• Mount and load digital files to external hard drives.
• Manipulate files including renaming, renumbering and update metadata information when requested.
• Proactively coordinate with key production stakeholders to manage disk space within SAN and various production servers so minimize delays for incoming files.
• Maintain DATA IO / Packaging Manual used to communicate summary of platform specifications to other operators.
• Update status of the disposition of assets in multiple work order-based asset management systems, including manually updating metadata, workability, in-progress, and completion of tasks.
• Address lag issues as they come up or discrepancies in media files when received to expedite possible re-delivery and to minimize delays.
• Escalate all issues as they come up if deadlines are in jeopardy, especially for media assets that are associated with sensitive, high-profile titles.
• Ability to trouble shoot and come up with innovative ideas for improving processes.
• Represent and uphold all departmental policies and procedures and maintain an exceptional level of service for both external and internal clients.
• Flexible and is willing to work long hours.
• Works well in a team setting.
• Strong and effective communicator with positive attitude.

Qualifications:

• Experienced Data Management.
• Attention to detail.
• Ability to multitask and shift attention as needed.
• Ability to identify and communicate issues and resolve them.
• Internal and External customer communications.
• Communication requirements with Client Representatives and coordinate with On-boarding to ensure successful deliveries.
• Understand, process and initiate escalation processes.
• Advanced knowledge of Windows, Mac and Linux operating systems including command line.
• Background or training in IT, postproduction workflows and new media.
• Advanced knowledge of file and data formats.
• Excellent problem-solving and critical thinking skills.
• Working knowledge of relevant operating systems, software and programming.
• Knowledge of multiple programming languages.
• Analytical and technical skills.
• Experience in industry standard delivery and file transfer mechanisms including Aspera P2P, Aspera Faspex, Signiant, Arkena, etc.
• Experience in dealing with different types of physical media formats including drives, tapes, disks as well as managing LTO archive.
• Experience in MAC OS, Windows and Linux.
• Experience in dealing with storage solutions such as Quantum’s StorNext, Oracle’s Diva or IBM.
• Understanding of computer networks, including hardware, protocols and firewalls in a production environment a plus.
• Understanding of media including metadata, formats and codec etc. Understanding of XML format is a plus.
• Ability to prioritize, manage orders and work well close to deadlines whilst producing high quality work.
• Passionate about quality, customer experience and customer service excellence.
• Detail oriented and strong organizational skills.
• Excellent in multi-tasking.
• Excellent communication skills.
• Ability to work on own initiative however also be a good team player.
• A positive attitude when experiencing obstacles and enthusiastic towards getting work done.
• Ability and willingness to learn new methods, procedures, or techniques and take on new tasks.
• Customer Service oriented.
• Dependable.
• Works Autonomously without supervision.
• Works well under pressure.
• Works well in a team setting.
• Willingness to take on new work.
• Conflict Resolution.
• Innovative Ideas for Improving the Process.

Experience:

• Minimum one (2) to two (3) years of experience in a data operations environment is preferred.

Education:

• Bachelor’s Degree from an accredited College/University or equivalent professional experience.
• Bachelor's degree in computer science a plus