Current Vacancies at Motus Aftermarket Parts

Specific

Role Responsibilities    

• Acts as the first point of contact with the customer, portraying professionalism and confidence that delivers the ultimate in customer service
• Achieve the sales target set by the Sales/Branch/Retail Manager
• Manage counter sales and ensure that optimal customer potential is achieved.
• Plan, forecast and report on sales potentials by customer.
• Report all competitor pricing and activities.
• Report all customer information regarding delivery, telesales, and account problems.
• Achieve revenue targets and ensuring that new business is generated by growing customer base and increasing market share in the geographical area of responsibility.
• Build and strengthen customer relationships.   
• Receive inbound customer sales inquiries
• Cold calling when necessary
• Provide quotations, product, and service information
• Provide support and pricing details in response to inbound enquiries

Qualifications and Experience    

• Matric
• Minimum of 2 years’ experience in a sales Spares/Motor/Engine environment- Essential 

Skills and Personal Attributes    

• Extensive experience in an automotive sales environment dealing with customer needs.
• Technical background- Desirable
• Proven track record
• In depth product knowledge
• Some business acumens, understanding the costs and breakeven scenarios of customer service delivery
• Should be able to carry out his/her responsibilities with little supervision
• Thorough knowledge of the geographical area of responsibility.
• Good planning and time management skills
• Be a good team player
• Negotiation skills
• Self-motivated
• Honest and show integrity
• Clear criminal record

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Specific

Role Responsibilities    

• Receive cash , card and EFT payments from drivers.
• Reconcile payment and credit documents on COD transactions.
• Liaise with RFC clerks on timely receipt of credit notes.
• Do COD refunds on receipt of the appropriate authorized and signed documentation.
• Balance takings for shift to invoice / credit notes.
• “Drop Cash” regularly at end of every shift.
• Fulfil all security controls in COD office.
• Filing and other ad hoc office tasks.
• Flexibility to perform, from time to time, any other duties (that do not necessarily fall within the ambits of this job description) as the management deem necessary

Qualifications and Experience    

• Matric
• Good numerical skills
• Previous COD Experience(3years)
• Computer literate (Word, Excel, Outlook, etc)
• Clear ITC & criminal record

Skills and Personal Attributes    

• Organised, accurate and honest
• Must be willing and able to work independently as well as part of a team.
• Able to work with large amounts of cash
• A quick learner and willing to bring discrepancies to light.
• A trustworthy and reliable individual.
• Good time keeping track record & ability to work under pressure.
• Basic administration skills

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Specific Role Responsibilities    
Binning

• Ensure the binning of incoming merchandise and the replenishment of inventory from bulk to pick locations is performed as per standard operating procedures and requirements
• Ensure new products are allocated with bin location numbers in the correct warehouse area
• Ensure bins are updated and stock allocated to new bin locations are reported to you superior and updated
• Assist in replenishment functions
• Ensure all incoming goods are received and checked as per company standards

Picking

• Ensure picking of customer and branch orders are being picked timorously to meet order cut off times
• Ensure picking from bulk locations are only done as alternative bin when stock is depleted and not replenished in the picking phase or when picking bulk orders to prevent the breakage of pack sizes
• Carry out all reasonable and lawful instruction relating to work given to you by your superior
• Follow all relevant procedures to increase efficient customer satisfaction
• Assist in stock take procedures
• Ensure housekeeping is done daily
• Ensure double checks are done to maintain high levels of customer satisfaction and to prevent loss of inventory
• Ensure set standard operational targets are achieved consistently

 Scanner Control

• Issue scanners to all operators daily.
• Book out scanners on the electronic app.
• Receive scanners back from operators, inspect scanner for damage and book back into stock on the electronic app.
• Report any damage to the supervisor
• Complete the daily scanner issue spreadsheet

Qualifications and Experience    

• Grade 12, Literacy and Numeracy equivalent
• At least 3 Years in a warehouse and or logistics environment- Desirable
• Spares/Motor/Engine parts knowledge, warehouse systems and procedures

Skills and Personal Attributes    

• Must be efficient, accurate, focused and attention to detail
• Must have numeracy and literacy skills
• Self-motivated and willing to go the extra mile
• Must be a team player
• Physically fit
• Honest and show integrity

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Specific Role Responsibilities    
Cash Receipting

• Receives payment against services rendered from the Public, by communicating with the customer and attending to specific payment or sale enquiries and/or providing information on prices for specific product
• Collect and counts payment tendered verifying total against amount due and/or seeking identification, checks recording and processes cheque payment
• Issuing receipts reflecting amount tendered and confirms recording with the customer
• To ensure customer enquiries and payment transactions are efficiently attended to and accurately processed in accordance with laid down company guidelines

Cash Reconciliation

• Reconciles cash received against receipts issued to customers, by separating denominations and commencing with control counting sequence
• Adding amounts and verifying cash totals to receipts used
• Capturing overnight cheque deposits details, printing receipts against payment tender and recording transactional details on the cheque prior to submitting for further processing
• Verifying cash receipts schedule/ reports against cash cheque totals with the immediate superior and/or attending and rectifying deviations in recordings or counts prior to forwarding for depositing
• Documentation/ Recordkeeping

Maintains documentation and records of transactions

• Attaching duplicate receipts and deposit slips to schedules and filing in chronological sequence
• Accessing/retrieving information and records to facilitate resolution of specific enquiries

Qualifications and Experience    

• Grade 12 
• 2-5 years Cashier Experience-Essential 
• Must be able to handle all counter cash.
• Perform general administrative functions at the branch 
• Basic proficiency in MS Excel

Skills and Personal Attributes    

• Must be efficient, accurate, focused and attention to detail
• Must have numeracy and literacy skills
• Self-motivated and willing to go the extra mile
• Must be a team player
• Honest and show integrity

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Specific Role Responsibilities    
Key Performance Indicators will include, but not limited to;

• Manage customer/counter sales and ensure that optimal customer potential is achieved.
• Achieve the sales target set by the Sales/Branch/Retail Manager
• Plan, forecast and report on sales potentials by customer.
• Report all competitor pricing and activities.
• Report all customer information regarding delivery, telesales and account problems.
• Achieve revenue targets and ensuring that new business is generated by growing customer base and increasing market share in the geographical area of responsibility.
• Build and strengthen customer relationships.  
• Receive inbound customer sales inquiries
• Provide quotations, product and service information
• Provide support and pricing details in response to inbound enquiries
• Assist all other departments (Accounts, Despatch, Warehousing, Receiving and Technical) to ensure good co-operation within the company does minimize customer queries.

Qualifications and Experience    

• Matric
• Minimum of 2 years’ experience in a sales parts environment.
• Extensive experience in a sales environment dealing with customer needs.
• Thorough knowledge of the geographical area of responsibility.
• Technical background would be an added advantage.

Skills and Personal Attributes    

• Be a good team player
• Some business acumen, understanding the costs and breakeven scenarios of customer service delivery
• Should be able to carry out his/her responsibilities with little supervision
• Good planning and time management skills

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Specific Role Responsibilities    

• The management of own portfolio of branches’ suppliers paid by Head Office
• Handling branch / supplier queries and requests
• Managing / checking / tracking of journals
• Follow-up of invoices / statements not received.
• Reconciling invoices, statements, and ERP System
• Proficiency in reconciliations
• All EFT’S have to be submitted to the supervisor 2 days before month end.
• Responsible for Vendor age analysis
• Valid reason/explanation to be provided for long outstanding items.
• Ensure Vendors are paid according to agreed terms and conditions to manage cash flow of company.
• Maintain and improve vendor and internal customer relations.
• Minimize and solve vendor and /or internal queries at lowest complex level.
• Liaison with Procurement departments within the Company and Admin people to solve GRIR issues.
• Check automatic reconciliation for manual matching.
• Assist with additional workload as well as rotation of allocated vendors when requested and/or required.
• Processing of EFT payments
• Solving queries across Business Units
• Interface with Debtors Department and Sales regarding deductions from supplier accounts relating to customers.
• Check that all invoices are accompanied by a statement and that balance brought forward is correct.
• Good understanding of foreign payments
• Forward proof of payments to suppliers when required.
• Verify B-BBEE status with vendors.
• Accurately capture company credit card transactions within the correct period
• Expense Claims
• Confirmation of intercompany Accounts
• Prepare budget.
• Processing of journals.
• Management of all payment cycle activities
• Verifying the correctness of all creditor-related documents sent to Head Office
• Ensure legal compliance of Tax invoices.
• Requesting Statements timeously
• Authorisation & payment of invoices
• Vendor application process
• Identification of errors and unusual items
• Processing of new supplier accounts
• Administration of branch supplier contracts
• Knowledge of local and foreign supplier

Qualifications and Experience    

• Grade 12- Essential
• Relevant certificate/diploma
• A Tertiary Qualification in Finance /Accounting would be advantageous.
• Minimum of 3 years’ experience in a similar role
• Competent in MS Office, databases, and accounting software and an Advance Knowledge of MS Excel.
• Previous exposure to the creditors function is a requirement.

Skills and Personal Attributes    

• Ability to consistently meet deadlines.
• Ability to work independently and as part of a team.
• Accuracy and attention to detail
• Aptitude for numbers
• Well organized
• Supplier orientated.
• Effective communicating techniques
• Strong reconciliation skills
• Time-management
• Communication skills
• Clear criminal checks

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Specific Role Responsibilities    
Key Performance Indicators includes, but not limited to.

• Inspect the motorbike pre-departure and upon return.
• Hand inspection lists to the Dispatch Supervisor every Monday for sign-off before receiving a new list.
• Report any errors on the motorbike immediately; it cannot leave the premises until resolved.
• Check parcels with the supervisor before loading, adhering to the New Dispatch Loading procedure.
• Deliver parcels to customers along your designated route as per the route schedule and trip sheet.
• Ensure customer compliance with the POD procedure and follow the RFC procedure.
• Deliver all documents and collection slips assigned to your trip sheet, obtaining the POD.
• Sign trip sheets with the POD clerk and ensure all documents assigned to you are complete and returned the next day.
• You are responsible for outstanding trip sheets and liable for any claims on No POD queries.
• No stock transfers between customer locations.
• Maintain and clean the motorbike, reporting any issues immediately to the Dispatch Supervisor.
• Report any problems with deliveries or PODs to the Dispatch Supervisor.

Qualifications and Experience    

• Grade 12
• At least 3 years delivery experience
• Valid driver license, with PDP- Essential
• Good time management skills- Essential

Skills and Personal Attributes    

• Good communication skills
• Ability to work under pressure
• Must be honest and show integrity
• Sober habits