Current Vacancies at SBV Services (Pty) Ltd.

Description
Ensure complete and accurate invoicing and/ or billing for area under control.

• Perform data validation tests and quality checks on data received from billing systems/line of business systems as well as manual billing requests in order to ensure integrity and completeness of billing data received.
• Execute control checks on work performed for accuracy and completeness
• Maintain and resolve a list of all items disputed by Customers. Refer complex matters to manager
• Where applicable prepare necessary credit note calculation and obtain approval as per delegation of authority.
• Liaise with centre managers/invoice requestor in the event of receiving incorrect data for billing
• Prepare and review automated and manual invoices, ensure proof of control for audit purposes
• Prepare relevant backing documentation and MIS to support invoices.
• Perform analytical comparison review on revenue/billing, month to month per customer per product to assess reasonability of volumes and raise queries with Operations where significant variances occur.
• Cross validation of clients daily, weekly and monthly MIS report to ensure it balances
• Review completion of all invoice fields and selection of correct Product classes for accuracy of revenue allocation
• Request new product classes where none exist.
• Build internal and external client relationships
• Ensure clients receive their daily and weekly reports, and check quality and integrity of data.
• Liaise with clients (internal and external) on a daily basis in respect of variances and disputes.
• Refer complex matters to manager

Price List Maintenance

• Load and maintain prices in pricing tables as per latest contract or price negotiation per customer, per product.
• Accurate invoice generation from Sales orders module
• Make certain that the following conditions are met when entering information into the sales order module:
• The correct Customer is selected.
• The correct invoice period is selected.
• The correct amount, rate, quantity and product class is selected as per contract to ensure accuracy and completeness of revenue
• The correct invoice template is selected before invoice goes out to Customer.
• Accurate invoice generation from Permanent entries module
• For new Contracts and addendums ensure the following:
• Accuracy of paperwork received
• Accurate loading of permanent entries: correct Customer, correct product class, correct start date.
• Manual invoicing of any contract period not covered by the next permanent entry invoice run.

For cancellations of contracts:

• Remove permanent entries as per the cancellation paperwork received. Part invoicing for any periods not covered by a permanent entry invoice run. Choose applicable termination reason on system.
• Consumable stock invoicing
• Demonstrate timeous, accurate and complete invoicing of all consumables on a weekly basis as per the templates received from all SBV centres
• Make certain of sufficient backing documentation to proof delivery of consumables before invoicing is done.
• Ensure there is no duplication of consumable invoicing.

Reporting

• Provide reports to internal and external customers as and when required.

Adhoc

• Perform ad-hoc tasks for the Finance management as required e.g. reconciliation and supporting documentation for specified initiative, extracting information for budget process and/or year end, etc.

Requirements

• 3 years general accounting experience.
• MS Office with Intermediate Excel experience
• External: B.Comm or similar 3 year Financial tertiary qualification
• Internal: Part qualified (operational level) of a financial professional qualification.

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Description
Vehicle Tracking administration

• Reconcile vehicle Fleet list with finance asset register
• Maintain accurate cost centre records, report on deviations and compile and send out accurate data for driver and vehicle allocations to relevant stakeholders.
• Provide vehicle tracking reports to the vehicle accident investigators to assist with investigations

General Fleet Administration

• Follow the correct processes & procedures, in line with the relevant policies.
• Collaborate with Regional Fleet Coordinators and analyse and compile daily/weekly/monthly reports and presentations for management.
• Verify accurate and completed documentation of vehicle transfers from different branches on the appliable portal and share with the relevant stakeholders
• Acquire all traffic fines on time from service providers and process the fine for redirection or completion of AODs.

Notify relevant stakeholders as required.

• Maintain and monitor service schedule adherence by liaising with the regional Fleet team to acquire relevant documentation for completion of services as part of preventative maintenance protocols. Escalate non-adherence to National Fleet Manager.
• Capture monthly invoices on the finance system and follow up on all outstanding payments. Escalate inconsistencies to National Fleet Manager. Correlate all CAPEX documentation received and submit for relevant management approval.
• Responsible to maintain the accuracy of analytical Fleet related data.

Responsible for the vehicle accident claims administration and coordination.

• Verify, receive, record, and reconcile all accident claims. Follow up with centres regarding any documentation required and compile National accident statistics.
• Regularly follow up with centre representatives to confirm that all claims are received within 24 hours of the accident/incident
• Submit a monthly variations report to management on claims not reported / late notifications received from centres
• Investigate open accident claims and request confirmation on progress, informing relevant stakeholders where necessary
• Obtain the agreement of loss and send it to management for authorization
• Submit progress reports on all motor claims to management on a weekly basis
• Record and maintain all vehicle claim files electronically.

Administer Vehicle disposals

• Follow up and verify that all written-off vehicles are disposed of as soon as agreement of loss is authorised, and that maximum recovery of the written-off vehicle is obtained from the insurers
• Prepare the documentation in line with the disposal policy and get approval for disposal from management
• Verify that the replacement of disposed vehicles has been authorised and that the order for the vehicle replacement is concluded within agreed timeframes
• Keep a record of all disposable assets as well as assets that are already disposed
• Live the organisation culture within one’s centre
• Live the department’s values while inspiring confidence and generating excitement, enthusiasm, and commitment towards the mission.
• Lead as an Ambassador and executor of Change
• Act as a change Champion in periods of change to ensure the continuity of operations

Requirements

• 3 years’ Fleet administrative experience in the logistics environment.
• Insurance claims knowledge: Advantageous Proven track record accomplishment of successfully managing more than one functional area at a national level: Advantageous

Minimum Requirements: 
Education

• Grade 12
• National Diploma/Bcom in Logistics or Supply Chain Management: Advantageous

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Description

Sales & Operations / Cash Optimisation  Planning

Feeds forecasting data into  specific software that produce recommended planning solutions.Analyse, evaluate and amend  system recommendations based on cash optimisation, principles, rules and regulations such as:

• Keeping cluster  NHTO levels within set target
• Centre limits
• Settlement rules and regulations
• Cost of money
• GL rules and regulations
• Quick Cash Rules and regulations
• Utilisation of  various centre vaults
• Cash Moves coordination
• NHTO rules and regulations
• SARB charges and other related costs
• Centre targets
• Cash demand
• Peak period demands
• Cash movement rules and regulations.
• Equipment failure.
• Inter-branch costs.
• Submit recommendations to applicable Service Operator Planning Liaison for acceptance and comments.
• Evaluate suggested recommendations from centre manager and make applicable adjustments.
• Change centre manager to Liaison.
• Deliver optimized sorting plan as per system plan within respective cluster.
• Keep cluster GL’s within the stipulated limits and targets.
• Ensure that there is sufficient Cash at the various clusters based on the forecast.
• Ensure soil notes are deposited to SARB at an economic value level and track record of the credit value in terms of deposits.

Coordinate  Sales & Operations  Plans

• Coordinate Sales & Operations   6-week plans by tracking the movements and liaising with various stakeholders.

Responsible for the planning of CIT Movements outside normal CIT operation

• Utilise Transportation Management Software to plan and issue CIT movement on vehicles thereby allocating and coordinating deliveries to CIT companies.
• Track, monitor and change plans when necessary.
• Co-ordinate cash flow between Centres and make changes to plan accordingly.
• Ensure that load status and tracking is current, and any delays need to be communicated or alternate arrangements must be made.
• Capture all feedback on the loads in the system to be able to draw MIS.
• Ensure efficient use of CIT Assets to meet service level targets while ensuring minimal costs.

Ad Hoc

• Update Business Analyst on operational changes to be made to the system.
• Provide system training for Cash Centres as and when required.

Requirements

Minimum Requirements: Work Experience

• 3 years Degree/Diploma in Industrial Engineering  

Minimum Requirements: Education

• Matric
• At least 3 years solid experience in forecasting, planning and statistical analysis.
• At least 1 years’ experience in process engineering
• At least 6 months to a years’ experience in planning within a supply chain environment.  Knowledge of planning principles.

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Description

Drive Organisational Effectiveness in line with SBV HR strategy

• Support the development of initiatives from a people solutions perspective to respond to and align with SBV’s strategic direction and performance drive to support effective operations.
• Coordinate and implement end-to-end OD initiatives in design, implementation, training, post-implementation support and handover to business.
• Improve operational effectiveness by looking for ways to remain up to date and enhance services from an Organisational Design perspective.
• Proactively identify challenges that may affect delivery and propose resolutions to address these.
• Conduct research on trends to drive best practices within the Organisational Design and organisational effectiveness.

Assessment Centres

• Design, develop and implement an Assessment Centre aligned to the Organisational Competency Framework, job families, and assessment batteries.
• Partner with stakeholders to run assessment centres (SMEs in their respective areas).
• Manage and maintain the Assessment Centre.

Psychometric Assessments

• Deliver end-to-end psychometric assessments, including the administration, scoring, interpretation, report writing and feedback on assessments to Line Managers and applicant/candidates within agreed turnaround times and per HPCSA guidelines.
• Based on assessment outcomes and the job profile requirements, make recommendations to assist with the recruitment or talent selection process.
• Drive the deployment of assessments and align with various other OD projects, i.e., re-evaluating the appropriateness of the battery used in line with business requirements.
• Implement and provide input on the Assessment Policy and Procedures to align with best practices with relevant HPCSA and SBV policies and procedures.
• Combine technology and assessment methodologies to design and develop assessment solutions and processes according to best practice principles.
• Conduct research projects to demonstrate the validity, reliability, utility and applications of different assessment batteries.
• Provide SME input and guidance throughout various stages in the project lifecycle.
• Content creation/ support in creating proposals, materials and responsibility for defined work packages.
• Keep up to date with changes in assessments and psychometric batteries, and recommend changes based on their impact on the business.

Project Delivery

Drive the implementation of projects, in collaboration with all relevant internal and external stakeholders, according to business needs and objectives, which include:

• Identification, design, planning and execution of OD projects aligned with the vision and mission of SBV while considering the various technologies, assessment, and OD methodologies to be used to assist in operational effectiveness in the organisation.
• Monitor progress on projects, track the project implementation’s effectiveness and address gaps/risks at various milestones during the project.
• Following the handover to HR team/s, provide Subject Matter Expert (SME) guidance to business units on Business as Usual (BAU).
• Collaborate with HR teams and businesses to determine and develop programs/interventions to address identified gaps in line with the OD frameworks.
• Partner with stakeholders in initiating and improving the effective delivery of HR and business solutions while integrating and sharing best practices.
• Execute the relevant change initiatives as approved and apply change management to new OD projects.
• Provide support on Change Management initiatives for the OD projects and, where necessary, drive change management initiatives within the OD framework.
• Provide input and assistance to the Organisational Design Manager on creating project road-maps to support OD and HR initiatives.

Job architecture

Job analysis and profiling:

• In collaboration with business and regional HR team/s, conduct job analysis and develop or update job profiles for new and existing positions.
• Accountable for the correct application and use of the job profile template and, where necessary, deliver training to HRBPs on the use.
• Manage and maintain a job profile library; updated job profiles are uploaded and updated on the relevant systems.
• In collaboration with the HRBPs, extract and create performance appraisal scorecards (PPAs) based on the completed job profiles.
• Provide subject matter expert (SME) guidance on job analysis and profiling and performance appraisal compilation and deliver training to HRBPs.

Job grading and evaluation:

• Actively participate and provide input in the job grading and validation committee meetings.
• Provide clarity regarding job profiles within the organisation.

Competency framework:

• In collaboration with the OD manager, define and design job families and align them to the competency framework.
• Support the design and implementation of an organisation-wide Competency Framework and Library.
• Conduct research into the relevant competencies required per role and define a competency map.
• Provide input and support for creating customised interview guides aligned to the Competency Framework.

Performance Management 

• Provide SME guidance to Line Managers and HR regarding the principles and application of PM policies and processes.
• Review and recommend improvements to the PM Policy, procedures and processes.
• Provide support to the OD manager regarding the PM methodologies, revisiting the current methodology for fit for purpose and implementing through thorough investigation a new PM methodology for the SBV group (incl. SA, Nam and Lesotho).
• Analyse performance data regarding trends in business, providing recommendations where necessary (i.e. review in methodology, training, interventions etc.)
• Research and remain up to date on all the latest performance management trends.
• Develop/ Review training resources to support business in performance management.

Talent management and Succession Planning

• Provide support and input to the OD Manager with regard to the talent management and succession planning frameworks.
• Monitor and evaluate the effectiveness of the frameworks, providing recommendations for continuous improvement.
• Research and identify appropriate assessment batteries aligned to talent management requirements.
• Manage the end-to-end assessment process for talent management.
• Provide input into developing and updating the Talent Management toolkit and supporting documents.
• Support in the design of talent management review metrics to determine the ROI of development initiatives.

Stakeholder Management

• Support stakeholders in delivering organisational design services, initiatives and project road-maps to support the business in achieving goals and strategy.
• Develop/ provide recommendations and implementation assistance, where necessary.
• Provide SME support to employees and HR Team/s by responding to queries on OD related initiatives and principles.
• Attend and provide inputs and insights in the various forums to roll out strategic SBV projects.
• Liaise and partner with external service providers on Psychometric Assessment and OD support required.

Change and Culture Ambassador

• Lead from the front as an ambassador and executor of change initiatives such as embracing transformation and being an inspiring and ethical leader.
• Motivate, direct and influence employee behaviour to achieve business goals during critical business periods to ensure
• continuity to operations.
• Drive the SBV values while inspiring confidence and generating excitement, enthusiasm, and commitment toward the mission.
• Drive a clear and consistent message/narrative on a case for change to the initiatives that focus on reconfiguring the business functions to secure buy-in and allay anxieties across the business.
• Initiate and lead a culture of performance-driven output through shared purpose, vision and values.

Requirements

• 3 years’ working experience within a senior psychometrist role, providing feedback at all levels; of which, 1 year implementing projects. 
• Knowledge of Human Resources Management processes and practices.
• BA/ B Com degree: Human Resources/Industrial Psychology
• Post graduate qualification (Hons or Masters) in Industrial Psychology
• HPCSA Registered Psychometrist / Industrial Psychologist