Current Vacancies at Smollan

As a Customer/Client Way Champion you will be responsible for:

Consistent Engagement Process:

• Assess, refresh, and embed the client and customer way aligned with our global client program.
• Entrench client way as best practice across business units.
• Establish and implement tools consistently to achieve business goals.

Strategic Value Creation:

• Align client and customer engagement practices across business units.
• Cultivate effective personal relationships with influential stakeholders.
• Conduct client and customer reviews for actionable insights and continuous improvement.

Competitive Advantage:

• Identify ways to strengthen client and customer relationships based on analysis and insights.
• Develop innovative solutions, commercial contract terms, and articulate Smollan's value creation.
• Establish external KPIs to measure strategic value creation.

REQUIREMENTS

What are we looking for?

To qualify for this role, you should have:

• Bachelor’s degree in business, Marketing, or related field.
• 8 - 10 years’ relevant experience in the FMCG/Retail/Sales environment with at least 5 years’ experience as a senior resource. Established retail networks an advantage              
• Familiarity with retail industry trends and client strategies.
• Excellent communication and presentation skills.
• Analytical mindset with the ability to provide actionable insights.
• Strategic thinking and problem-solving abilities.

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As a Product Consultant, you will be responsible for :

• Administration
• Shelf Health 
• Implementation of Promotions
• Customer Satisfaction and Service 
• In-store Sales and Marketing
• Drive Sells Out 

REQUIREMENTS

• 2-3 years’ experience in sales
• Matric
• Diploma/NQF level 5
• Sales acumen
• Marketing principle knowledge
• Customer service skills
• Administration skills
• Communication skills (verbal & written)
• Computer literacy – MS office suite

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As a DC Controller you will be responsible for:

• Customer and Client Satisfaction
• Achievement of Sales Targets
• Administration
• Client Product Distribution

REQUIREMENTS

What are we looking for?

To qualify for this role you should have:

• 2 - 3 years related sales and merchandising experience in and environment||Essential / Minimum|0-5 years|
• Diploma/NQF level 5
• Liquor experience advantageous
• Customer service skills
• Administration skills
• Team leadership
• Interpersonal skills
• Communication skills (verbal & written)
• Influencing skills
• Sales orientation
• Client service skills