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  • Posted: Jul 13, 2023
    Deadline: Not specified
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    OUTsurance is a customer-centric financial services company with a global foot print. We are vibrant, successful and values orientated with an awesome dynamic culture encapsulated by the ethos that clients and staff “always get something OUT.” Our success can be attributed, amongst other things, to the outstanding people that work for us.
    Read more about this company

     

    Desktop Assessor: Motor Claims (Centurion)

    Job Description

    • The Claims Motor Assessing Desktop Assessor is responsible to determine quantum and merit of damages sustained in an incident to vehicles, trucks, motorcycles, caravans, watercraft and yellow metal equipment. Minimum Requirements:

    Qualifications

    Minimum Requirements:

    • Matric
    • Qualified Panel beater, Spray Painter or Motor Mechanic
    • Own Road worthy Vehicle
    • Valid driver’s license
    • Minimum 2 years assessing or estimating experience.
    • VDQ members will be give preference.

    go to method of application »

    Life Retention Advisor

    Job Description

    • Our Retention advisors are responsible for handling challenging calls. It is their responsibility to retain clients and make sure these clients remain part of the Life OUTsurance
    • Dealing with client queries and complaints on all levels in a competent, efficient and professional way, in accordance with the quality standards that are in place and in accordance with the values of OUTLife.

    Qualifications

    • Minimum Matric qualification or equivalent qualification
    • FAIS accreditation is essential
    • Completed FAIS RE 5 is essential

    Additional Information

    Experience: 

    • Extensive Client Care/Sales/Retention experience is essential

    Required Competencies & Personal Attributes:

    • Sales and/or Client service oriented
    • Attention to detail/Quality oriented
    • Resilience
    • Deadline and results oriented/Work standards
    • Initiative
    • Enthusiastic and passionate about the job and the company
    • Effective at planning and organisation/Work management
    • Teamwork/Collaboration
    • Judgment/Problem solving
    • Adaptability
    • Integrity
    • Tolerance for stress
    • Extensive sales experience is essential
    • Previous call centre experience - preferably in a sales or retention environment
    • Ambitious
    • Highly Motivated
    • Driven
    • Customer service enthusiasts

    Skills:

    • Selling skills
    • Interpersonal and communication skills
    • Extensive sales experience is essential
    • Previous call centre experience - preferably in a sales or retention environment
    • Negotiations
    • Keyboard skills
    • Administration skills
    • Influencing
    • Practical learning

    go to method of application »

    Inbound Sales Advisor (Bench) External

    Job Description

    Required Competencies & Personal Attributes:

    Competencies:

    • Attention to detail/Quality oriented
    • Deadline and results oriented/Work standards
    • Initiative
    • Enthusiastic and passionate about the job and the company
    • Effective at planning and organisation/Work management
    • Teamwork/Collaboration
    • Judgment/Problem solving
    • Adaptability
    • Integrity
    • Tolerance for stress

    Skills:

    • Selling skills
    • Resilience
    • Interpersonal and communication skills
    • Negotiations
    • Keyboard skills
    • Administration skills
    • Influencing
    • Practical learning
    • Computer literacy

    Qualifications

    Qualifications:

    • Matric Relevant tertiary or Call centre qualification will be beneficial
    • Applicants with successfully completed FAIS Regulatory Exam and a minimum of 30 FAIS Credits will be given preference

    Experience:

    • Previous Call Centre experience in Telesales. Experience in Short Term insurance industry is preferred.

    go to method of application »

    Internet Sales Advisor (Bench role) External

    Job Description

    Required Competencies & Personal Attributes:

    Competencies:

    • Attention to detail/Quality oriented
    • Deadline and results oriented/Work standards
    • Initiative
    • Enthusiastic and passionate about the job and the company
    • Effective at planning and organisation/Work management
    • Teamwork/Collaboration
    • Judgment/Problem solving
    • Adaptability
    • Integrity
    • Tolerance for stress

    Skills:

    • Selling skills
    • Resilience
    • Interpersonal and communication skills
    • Negotiations
    • Keyboard skills
    • Administration skills
    • Influencing
    • Practical learning
    • Computer literacy

    Qualifications

    Qualifications:

    • Matric Relevant tertiary or Call centre qualification will be beneficial
    • Applicants with successfully completed FAIS Regulatory Exam and a minimum of 30 FAIS Credits will be given preference

    Experience:

    • Previous Call Centre experience in Telesales. Experience in Short Term insurance industry is preferred.

    Method of Application

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