Exciting Internship Opportunities at Microsoft

Qualifications

Required Qualifications

• Bachelor’s Degree in Sales, Marketing, Business Operations, Business Administration or related field.
• Strong desire and business acumen for consultative solution selling. 
• Exceptional negotiation, customer service, and interpersonal skills.   
• Excellent verbal and written communication, analytical and presentation skills.  
• You must be legally authorised to work in South Africa to be eligible for this role. (Legally authorised = has citizenship or has been granted a valid visa or work permit).              

Responsibilities

• A Channel Sales Intern drives digital transformation for organizations by ensuring an active and engaged channel ecosystem aligned to customer needs; Manages partner capacity and capability to optimize partner impact on new customer acquisition, renewals, and consumption; Creates a local partner ecosystem by driving channel activation;  Drives connections between Microsoft sellers and partners to deliver solutions to end customers.
• Creates and nurtures a partner ecosystem with assistance from manager and others, to drive larger impact for the customer. Facilitates match-making to drive opportunities (e.g., cloud and solutions), connecting partners to sellers and identifying how specific business needs can be met via Microsoft solutions.
• Collaborates with internal stakeholders (e.g., account team unit, solution team unit, business groups, customer program management, worldwide inside sales, cloud specialist) to establish quality partner connections with guidance from other team members.
• Manages partner co-selling for Microsoft’s most strategic solution partners to drive joint pipeline and partner consumption of Microsoft products. Connects with Microsoft’s sales and partner communities to bridge and support partner-to-partner engagements as needed, aiming to scale the offering also through co-sell-ready partner.
• Develops pipelines with co-sellers; engages partners and co-sellers proactively to ensure right co-sell prioritization and pipeline coverage to support targets.

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Qualifications

Required Qualifications

• Currently pursuing or have completed bachelor’s degree in Information Technology, Business, Engineering, or related field with at least one quarter/semester remaining to complete after internship. 
• Passion for technology and customer obsessed. 
• Displays strong stakeholder and relationship management across senior leaders, partners, and customers. 
• Excellent verbal and written communication, analytical and presentation skills.
• Microsoft Product Certification, MCSE or other technical certifications is a plus.
• You must be legally authorised to work in South Africa to be eligible for this role. (Legally authorised = has citizenship or has been granted a valid visa or work permit).

Responsibilities

• Trusted business advisor to Microsoft's customers paying for our support services. By maintaining a long-term relationship with customers, you will gain a thorough understanding of the organization's IT goals, pain points, and the IT team's impact on overall business. You will use this information to create a service delivery plan to make sure customers are finding success with Microsoft products.  

Responsibilities: 

• Manages customer executive relationships through business reviews, strategic escalations, and administration of customer contracts.
• Builds and executes shared plans with customers enabling customers to use their benefits effectively. 
• Develops and executes technical skilling plan to build technical expertise aligned with customer and business priorities.
• Provides direction and orchestration related to overseeing and managing the delivery of projects and programs to achieve defined success criteria for prioritized customer solutions and workloads. 

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Qualifications

Required Qualifications

• Bachelor's Degree in Public Policy, Public Administration, Political Sciences, Economics, BCom/BA Laws or related field 
• You must be legally authorised to work in South Africa to be eligible for this role. (Legally authorised = has citizenship or has been granted a valid visa or work permit).

Additional or Preferred Qualifications 

• 1+ years experience in developing and managing strategic relationships to advocate and influence public/technology policy priorities.

Responsibilities

As a government affairs intern you will be responsible for :   

Strategy/Program Management   

• Contributes to execution of Microsoft strategies and/or programs related to government affairs.
• Conducts legal, policy, technology, and other research to support the strategies of the team; coordinates budget of team and supports logistical issues. 

Subject Matter Expertise and Influence 

• Assists in the gathering of data and intelligence information to support the preparation of position papers, policy briefings, presentations, and legislative testimony for legislative action.
• Stays up-to-date on issues relating to public policy and/or geo-political topics.
• Conducts research to advance Microsoft policy and/or political agenda.

Representing Microsoft 

• Assists with planning, organizing, and/or executing internal/external events by developing content, drafting materials, and engaging in social media  

External Relationships 

• Builds relationships on behalf of Microsoft at relevant external events and/or partners with leaders to drive relationships; tracks changes in the regulatory environment and/or proposals for changes; maintains open communication with regulatory agencies.
• Supports efforts to advance Public Sector goals.

Internal Collaboration

• Participates in and coordinates intra-group and/or cross-group projects 

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Qualifications

Required Qualifications

• Currently pursuing or have completed a Bachelor's degree in the last 6 months in Information Technology, Sales, Marketing, Computer Science, Business Operations, Business Administration or related field. 
• Strong desire and business acumen for consultative solution selling.
• Exceptional negotiation, customer service, and interpersonal skills.  
• Excellent verbal and written communication, analytical and presentation skills.  
• You must be legally authorised to work in South Africa to be eligible for this role. (Legally authorised = has citizenship or has been granted a valid visa or work permit).

Responsibilities

• An Account Executive Develops and oversees the execution of account plans for multiple accounts and works to ensure engagements yield high volume sales for both Microsoft and the customer that are on track with goals, budgets, and forecasts. Understands customer drivers of digital transformation and leverages understanding to engage internal teams to accelerate the customer's digital transformation and strategy. Cultivates relationships and uses Microsoft sales strategies throughout multiple levels of the customer's organization to establish strong alignment on long-term goals and secure buy in and execution. Leverages knowledge of and experience with Microsoft's product landscape, solutions, and strategy to address customers' needs.
• You seek feedback from customers to understand the drivers of satisfaction and establish action plans to improve their overall experience. You orchestrate extended virtual teams and key stakeholders to engage decision makers of assigned accounts.
• You share and recommend Microsoft solutions to customers, and develop value-proposition presentations and specialized business plans for customers that drive business outcomes to generate business and upsells.
• You develop strategies to secure buy-in and execution of plans and aim to identify new opportunities within assigned accounts.
• You coordinate with internal industry experts to gather industry data of assigned accounts and improve planning.

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Qualifications

Required Qualifications

• Currently pursuing or have completed a Bachelor's/Master's degree in the last 6 months in Information Technology, Sales, Marketing, Computer Science, Business Operations, Business Administration or related field. 
• Strong desire and business acumen for consultative solution selling.
• Exceptional negotiation, customer service, and interpersonal skills.  
• Excellent verbal and written communication, analytical and presentation skills. 
• You must be legally authorised to work in South Africa to be eligible for this role. (Legally authorised = has citizenship or has been granted a valid visa or work permit).

Responsibilities

• As Account Technology Strategist  Intern, you are the main connection point between Microsoft and our customers. You provide strategic business leadership partnering with leaders in your customers' organizations to align their business transformation agenda with digital solutions that can help them better engage customers, optimize operations, transform products, and shift their business models. Account Management roles are an incredible opportunity to learn, experience and ultimately drive all aspects of the client relationship, sales pursuit, and customer success lifecycles.  

Responsibilities:

• Builds connections with executives and business and technical decision makers in the assigned accounts to establish trust and credibility in future interactions. 
• Develops an understanding of the customer's industry and top priorities and current transformational strategies for assigned accounts. 
• Develops value-proposition presentations (e.g., with the use of business cases) and specialized business plans for customers that drive business outcomes to generate business and upsells. 
• Engages with internal and external stakeholders on business planning for assigned accounts and sets strategic priorities. 

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Qualifications

• Currently pursuing or have completed a Bachelors/Masters Degree in IT, Retail, Warehousing, Logistics or Supply Chain Management.
• Customer service and interpersonal skills.  
• Enthusiasm towards leading technologies and motivation to learn and grow.
• Excellent verbal and written communication, analytical and presentation skills.
• You must be legally authorised to work in South Africa to be eligible for this role. (Legally authorised = has citizenship or has been granted a valid visa or work permit).   

Responsibilities

• Perform assigned tasks and escalate issues during high-volume work activity.
• Coordinate with suppliers to initiate warranty claim and process failed vendor hardware devices.  This includes information processing, packaging, shipment, and receipt of return for Return Merchandise Authorization (RMA) devices following all Service Level Agreements (SLAs) related to RMA warranty process.
• Maintains a strong focus to understand the impact of their work when completing tickets and assigned Inventory and Asset Management (IAM) tasks.
• Maintains and steward up-to-date and accurate logical information within various inventory management systems (e.g., configuration management databases, asset management repositories). 
• Ensures detailed physical inventory tracking and staging.
• Help to reconcile and report inventory discrepancies. 
• Performs destruction of data bearing devices (DBD) following all Service Level Agreements (SLAs) and Microsoft policies as necessary.
• Comply with security and data management policies.

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Qualifications

• Currently pursuing a bachelor's or master's degree in Business Administration/Management, Marketing, Information Technology, Computer Science or related field with at least one quarter/semester remaining to complete after internship.
• Strong desire and business acumen for consultative solution selling.
• Exceptional negotiation, customer service, and interpersonal skills. 
• Excellent verbal and written communication, analytical and presentation skills. 
• You must be legally authorised to work in South Africa to be eligible for this role. (Legally authorised = has citizenship or has been granted a valid visa or work permit).

Responsibilities

• As a Partner Development Manager (PDM), you will act as the daily face of our company to our partner channel. You are accountable for driving performance of a managed portfolio of partners, by business priority, with a primary focus on Microsoft cloud services (O365, Azure and Dynamics 365) and complementary products. The goal is to drive partner recruitment, enablement and business growth based on the partners’ strengths and priorities. The PDM represents Microsoft to our partners, communicates our strategy, sells our vision, and brings partners along in the digital transformation journey.  

Responsibilities:

• Recruits, onboards, and manages relationships with Microsoft partners; differentiates the value of partnering with Microsoft versus competitors.
• Aligns partners to strategic accounts and identifies market opportunities through industry analysis and intelligence. 
• Supports partner readiness through selling strategies, marketing plans, and portfolio optimization.
• Analyzes business metrics to assess performance and identify areas for growth. 

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Required Qualifications

• Bachelor's Degree in Business, Marketing, Communications, Economics, Public Relations, or related field
• Strong desire and business acumen for consultative solution selling.
• Exceptional negotiation, customer service, and interpersonal skills.  
• Excellent verbal and written communication, analytical and presentation skills.  
• You must be legally authorised to work in South Africa to be eligible for this role. (Legally authorised = has citizenship or has been granted a valid visa or work permit).

Responsibilities

• A Field Integrated Marketing Intern drives Microsoft's business objectives through integrated marketing campaigns aligned to globally defined priorities, strategies, and programs. Develops local marketing plans that drive customer demand based on global program availability, functional expertise, and local market knowledge and insights. Ensures marketing plan execution upholds global strategic guidance, regulatory and compliance standards and Microsoft Accessibility and Privacy principles.
• Assists in the creation and implementation of integrated marketing plans aligned to targeted business outcomes for a single business area. Coordinates with local teams, including Program Marketing Managers (PMMs), Sales, Communications, Finance, and Business Operations to establish the appropriate marketing plan, with guidance from others on their team.
• Contributes to the delivery of the marketing plan. Contributes to reports and analysis of customer metrics. Assists with the creation of reports and analyses of customer metrics to identify opportunities to improve customer engagement by collaborating with engine owners.
• Reads and interprets marketing performance and marketing spend reports, using analytical knowledge to extract insights from data. Interprets business implications of results and reports findings to stakeholders.
• Assists with orchestrating and completing work needed across local stakeholders for Rhythm of Connection (RoC) meetings. Tracks marketing-related spending against planned estimates. Ensures event or campaign delivery is consistent with marketing plan.

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Required Qualifications

• Currently pursuing or have completed a Bachelor's degree in the last 6 months in Information Technology, Sales, Marketing, Computer Science, Business Operations, Business Administration or related field. 
• Strong desire and business acumen for consultative solution selling. 
• Exceptional negotiation, customer service, and interpersonal skills.  
• Excellent verbal and written communication, analytical and presentation skills. 
• You must be legally authorised to work in South Africa to be eligible for this role. (Legally authorised = has citizenship or has been granted a valid visa or work permit).

Responsibilities

Readiness Development

• Serves as subject matter expert in specific area (e.g., performance, connectivity) and displays readiness at a local scale. Maintains technical skills through completion of ongoing readiness training.

Case Management (Delivery Excellence)

• Drives case wellness through monitoring of idle cases or cases that need more attention, ensuring no increases in cases at a specific time.
• Collaborates with escalation engineers, subject matter experts, and/or Delivery Partners (DPs) to orchestrate backlog management, seeking assistance when needed. 

Managing Collaboration Activities

• Responsible to answer and assist with questions posed by account teams. 
• Collaborate with others to resolve issues in a timely fashion.
• Participates in building communities with peer delivery roles (e.g., Support Escalation Engineering, Escalation Engineering, etc.)

Process Improvement

• Identifies technical deficiencies in services or processes to help improve the quality of the services.
• Collaborates with internal teams, and sometimes external teams, for product and process feedback
• Partners with manager and Supply Delivery Manager for continuous improvement planning. 
• Serves as an early warning system and notifies appropriate impacted audiences regarding flaws in processes.
• Evangelizes processes and process improvements 

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Required Qualifications

• Currently pursing a Bachelor's Degree in Business, Operations, Finance, or related field.
• Formal training in project and process management, financial accounting, business strategy and/or operations  
• Displays strong stakeholder and relationship management across senior leaders, partners and customers
• Ability to understand business metrics, customer and market trends. 
• Excellent verbal and written communication, analytical and presentation skills  
• You must be legally authorised to work in South Africa to be eligible for this role. (Legally authorised = has citizenship or has been granted a valid visa or work permit). 

Responsibilities

• As a Business Program Manager, you will be working with a variety of stakeholders from across the company to craft, analyze, orchestrate, and improve various programs and processes at the strategic level.  Performs non-technical project completion using an internal customer perspective, typically from initiation through delivery. Coordinate cross-functional teams through meetings and progress measurement activity which bring distinct, specific projects to completion both on time and within budget.
• Assists others in performing program landscape research and analysis (e.g., internal and/or external market, sales, delivery), forecasting, and examining business trends (e.g., customer feedback and expectations) to identify audience size and program scope, stay current, agile, and competitive.
• Helps improve operations of existing programs by helping apply industry methodology, define program issues, assess various scenarios, and select the optimal scenario to resolve issues.
• With oversight from others, contributes to the direction and strategy from leadership regarding business area of expertise in order to help execute plans that shift current priorities to new organizational initiatives and objectives, and influences others to change behavior accordingly. Learns to define vision and strategy for change, broad and specific impact, and the flow of communication to the organization.
• Learns how to define and track the success criteria and performance metrics (e.g., Objectives and Key Results [OKRs] and Key Performance Indicators [KPIs]), such as quality, adoption, usage, impact, and effectiveness for the program.
• Assists others working with cross-functional (e.g., organizational, product, business) stakeholders (e.g., Engineering) to design programs from initiation to delivery.

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Required Qualifications

• Bachelor's degree in Information Technology, Sales, Computer Science, Business Operations, Business Administration or related field. 
• Strong desire and business acumen for consultative solution selling.
• Exceptional negotiation, customer service, and interpersonal skills.  
• Excellent verbal and written communication, analytical and presentation skills. 
• Rigorously partner with peers with complimentary depth skills for learning, shadowing and best practice sharing
• Problem solving skills & critical thinking.
• You must be legally authorised to work in South Africa to be eligible for this role. (Legally authorised = has citizenship or has been granted a valid visa or work permit).

Responsibilities

• Own and drive technical security conversations with customers by helping land the value of threat protection, Security Incident and Event Management and other cloud security with a view of driving customer intent to adopt the respective security solutions.  
• Grow into Subject Matter Expert exert for technologies such as Microsoft 365 Defender (MDO, MDI, MDE, MDCA), Advanced Identity (AAD P2), Sentinel and  Cloud Native Application Protection technologies (particularly for but not limited to CSPM, Defender for Cloud)Drive proofs of concept by defining customer agreed success criteria infused with best practices and leveraging partners.
• Drive Architectural discussion and remediate blockers.
• Support training activities and provide support and guidance to the audience.
• Advocate customers’ needs by providing deal-based feedback on product gaps to help improve our products as well as Go-To-Market activities. 

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Required Qualifications

• Currently pursuing a Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field.
• Passion for technology and customer-obsessed.    
• Excellent verbal and written communication, analytical and presentation skills.
• Enthusiasm towards leading technologies and motivation to learn and grow.
• You must be legally authorised to work in South Africa to be eligible for this role. (Legally authorised = has citizenship or has been granted a valid visa or work permit).

Responsibilities

• Provides technical expertise through sales presentations, product demonstrations, installation and maintenance of company products. Assists the sales staff in assessing potential application of company products to meet customer needs and preparing detailed product specifications for the development and implementation of customer applications/solutions.
• Applies foundational technical knowledge of an architecture solution to meet business and information technology (IT) requirements and resolve identified technical constraints.
• Acts as the voice of the customer (VOC)/partner by learning to identify and share feedback around technical capabilities, gaps, blockers, and insights that relate to the customer/partner with internal teams, using established channels.
• Solicits input from others to contribute to proposals for viable solutions based on specific technical products. demonstrates basic technical concepts and proves those design solutions capability through design collaboration sessions with the customer/partner.
• Supports research projects and contributes to scoping surveys for customers/partners to assess potential intellectual property (IP) needs or process changes
• Participates in external architect community events (e.g., conferences, seminars, technical meetups, Webcasts, blogs, hackathons) and shares learnings with the internal team.
• Participates in discussions around architecture design, resiliency reviews, and technical optimization that result in production deployment application and increase customer business value. Ensures that the customer's environment and applications are well-architected.