Fresh Jobs at Bidvest Prestige

About the Role

• As an Executive Housekeeper in Cape Town, you will be responsible for overseeing the cleanliness and maintenance of guest rooms and public areas in a hospitality setting. This role focuses on ensuring exceptional service standards and maintaining the property’s overall appearance and presentation.

Key Responsibilities

• Lead and manage the housekeeping team, providing support, training, and guidance to ensure quality standards are met.
• Develop and implement housekeeping policies, procedures, and quality controls to maintain cleanliness and functionality.
• Conduct regular inspections of guest rooms, suites, and public areas to ensure compliance with cleanliness and presentation standards.
• Manage inventory for cleaning supplies and equipment, ensuring sufficient resources while adhering to budget guidelines.
• Collaborate with other departments to coordinate housekeeping schedules and special requests from guests.
• Address and resolve guest inquiries and complaints in a professional and timely manner.
• Implement and oversee safety and sanitation protocols in line with industry standards.
• Prepare reports and documentation related to housekeeping operations, including team performance and inventory management.

Requirements

• Demonstrable experience in a housekeeping management role within the hospitality industry.
• Strong leadership skills with the ability to motivate and manage a diverse team effectively.
• Excellent attention to detail and a proactive approach to problem-solving.
• Strong organizational skills, with the ability to manage multiple tasks efficiently.
• Good communication skills, both verbal and written, to interact effectively with staff and guests.

Preferred Qualifications

• Relevant certification in hospitality management or a related field.
• Proven track record of improving operational efficiency and guest satisfaction within a housekeeping department.
• Familiarity with cleaning products, chemicals, and their safe handling.

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Job Description
About the Role

• As an Assistant Executive Housekeeper, you will play a vital role in maintaining the high standards of cleanliness and organization within our establishment. This position focuses on supporting the Executive Housekeeper in overseeing housekeeping operations, ensuring that all guest rooms and public areas meet exceptional quality standards and contribute to an outstanding guest experience.

Key Responsibilities

• Assist in managing the daily housekeeping operations, including staff supervision and scheduling.
• Ensure the cleanliness and maintenance of guest rooms and common areas, adhering to established quality standards.
• Conduct regular inspections of all areas to ensure compliance with housekeeping standards and identify areas for improvement.
• Collaborate with the Executive Housekeeper to develop and implement training programs for housekeeping staff.
• Monitor inventory levels of cleaning supplies and linens; assist in procurement and stock management.
• Handle guest inquiries and requests related to housekeeping services, ensuring prompt resolution of any issues.
• Maintain effective communication with other departments to facilitate smooth operations and guest satisfaction.
• Assist in preparing reports on housekeeping performance metrics and provide insights for improvement.

Requirements

• Proven experience in a housekeeping role, preferably in a supervisory position within the hospitality industry.
• Strong understanding of cleaning techniques, products, and equipment.
• Demonstrable leadership skills with the ability to motivate and train a diverse team.
• Excellent attention to detail and organizational skills to manage multiple tasks simultaneously.
• Strong communication skills to effectively interact with guests and team members.
• Proficient in inventory management and cost control strategies.

Preferred Qualifications

• Experience with hotel management software and point-of-sale systems.
• Certification in hospitality management or a related field.
• Additional language skills to enhance guest communication.
• Previous experience in luxury hotel environments is an advantage.
   

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ROLE PURPOSE

• Implement health and safety requirements on designated contracts. Conduct safety on-the-job training on site. Conduct incident investigations and create health and safety files with SOP’s and SHE risk assessments for contracts. Create fall protection plan for height work.

MAIN OUTPUTS

• Health and safety file for contracts – Designated 
• Accurate Reporting – incidents
• Risk assessment and SOP’s / Method Statements upon request
• Create fall protection plan for height work – national
• Adhoc projects – implementation
• Build & uphold the company image through collaborating with internal stakeholders to improve the Environmental, Health and Safety and Quality systems
• Stay abreast with current SHEQ industry trends and SHE Law through attending professional seminars/workshops, reviewing professional publications, establishing personal networks
• Client safety liaison

QUALIFICATIONS AND SKILLS
The Applicant must meet the following requirements:

• Matric (Senior Certificate)
• Valid SA Drivers’ License
• Risk assessments, incident investigation
• Samtrac, Incident Investigation, Legal Liability, Fall Protection Plan Developer, HIRA, Root Cause Analysis, Ergonomics RA,  Bidvest Prestige activities in all industries
• MS Word, MS Excel, MS Powerpoint, MS Outlook (Intermediate skill level)
• Knowledge of OHS and COID Acts, Industry SANS standards related to Bidvest Prestige service offerings
• Competence in safety matters
• Own Vehicle 

FUNDAMENTAL COMPETENCIES

• Matric (Senior Certificate)
• Valid SA Drivers’ License
• Risk assessments, incident investigation
• Samtrac, Incident Investigation, Legal Liability, Fall Protection Plan Developer, HIRA, Root Cause Analysis, Bidvest Prestige activities in all industries
• MS Word, MS Excel, MS Powerpoint, MS Outlook (Intermediate skill level)
• Knowledge of OHS and COID Acts, Industry SANS standards related to Bidvest Prestige service offerings
• Coaching
• Results orientated
• Decision making and action. Emotional intelligence
• Situational leadership
• Knowledge and understanding of SHE legal requirements
• Root Cause Analysis, risk identification
• Analytical Skills & Process Improvement
• Ability to interact with senior management
• Teamwork, reliable, fair, objective
• Patience - share knowledge/ subject matter expert, conduct on-the-job training
• Flexibility - interactive reasoning
• Excellent Oral Communication

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About the Role

• We are seeking an Operations Manager in the healthcare sector, responsible for overseeing the daily operations and ensuring the efficient functioning of healthcare services. This role focuses on optimizing processes, improving patient care delivery, and managing staff to enhance overall operational performance.

Key Responsibilities

• Develop and implement operational strategies that align with organizational goals and improve service delivery.
• Monitor and support various healthcare services to ensure compliance with regulatory standards and best practices.
• Collaborate with clinical teams to identify areas for improvement and efficiency enhancements in patient care processes.
• Manage budgeting, forecasting, and resource allocation to ensure optimal utilization of healthcare resources.
• Train, mentor, and supervise operations staff, fostering a culture of continuous improvement and professional development.
• Coordinate with other departments to support patient flow and address operational challenges effectively.
• Analyze operational data and reports to identify trends and recommend actions to management for critical decision-making.
• Ensure a safe and healthy working environment in alignment with health and safety regulations.

Requirements

• Proven track record in managing operations within the healthcare sector or a related field.
• Strong understanding of healthcare regulations, policies, and accreditation standards.
• Demonstrable experience in performance management, process improvement, and quality assurance.
• Excellent communication and interpersonal skills to effectively liaise with diverse teams and stakeholders.
• Strong analytical skills with the ability to interpret data and make informed decisions.
• Proficiency in project management principles and tools, with a focus on healthcare best practices.

Preferred Qualifications

• Bachelor’s degree in Healthcare Administration, Business Administration, or a related field; a master’s degree is an advantage.
• Experience with healthcare information systems and electronic medical records management.
• Certification in healthcare management or operations (e.g., CHC, CPHQ) is preferred.
• Familiarity with financial management and healthcare economics.

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ROLE PURPOSE

• Responsible for all People Management’s department administration

MAIN OUTPUTS

• Supports the People Management department by conducting MIE checks, scheduling interviews and sending regret emails
• Maintains accurate and up-to-date People Management records and documentation
• Answers frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc. and refers more complex questions to People Managers
• Maintains the integrity and confidentiality of employees, specifically salaries
• Performs periodic audits of People Management files and records to ensure that all required documents are collected and filed appropriately
• Provides clerical support to the department
• Assists with payroll functions including processing, answering employee queries, amending errors and distributing employee packs
• Ensure accuracy on all onboarding documents submitted for new and existing employees
• Conducts interviews for Semi-Skilled, Skilled and Junior Management employees
• Performs all ad-hoc duties as and when required
• Orders stationery for the department
• Ensures the Tracking sheet is correctly updated and sent to the L&D department every month

QUALIFICATIONS AND SKILLS
The Applicant must meet the following requirements:

• National Diploma in Human Resources or Related
• Grade 12
• Code 08
• 2 years relevant experience
• MS Excel ,MS Word, MS PowerPoint, MS Outlook (Extensive skill level)

FUNDAMENTAL COMPETENCIES

• Initiative/Proactivity
• Deadline Driven & Highly Motivated
• Stress Tolerant
• Good Written Communication
• Customer Focus
• Teamwork & Partnering
• Relationship Building
• Interactive Reasoning
   

go to method of application »

ROLE PURPOSE

• Responsible for all People Management’s department administration

MAIN OUTPUTS

• Supports the People Management department by conducting MIE checks, scheduling interviews and sending regret emails
• Maintains accurate and up-to-date People Management records and documentation
• Answers frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc. and refers more complex questions to People Managers
• Maintains the integrity and confidentiality of employees, specifically salaries
• Performs periodic audits of People Management files and records to ensure that all required documents are collected and filed appropriately
• Provides clerical support to the department
• Assists with payroll functions including processing, answering employee queries, amending errors and distributing employee packs
• Ensure accuracy on all onboarding documents submitted for new and existing employees
• Conducts interviews for Semi-Skilled, Skilled and Junior Management employees
• Performs all ad-hoc duties as and when required
• Orders stationery for the department
• Ensures the Tracking sheet is correctly updated and sent to the L&D department every month

QUALIFICATIONS AND SKILLS
The Applicant must meet the following requirements:

• National Diploma in Human Resources or Related
• Grade 12
• Code 08
• 2 years relevant experience
• MS Excel ,MS Word, MS PowerPoint, MS Outlook (Extensive skill level)

FUNDAMENTAL COMPETENCIES

• Initiative/Proactivity
• Deadline Driven & Highly Motivated
• Stress Tolerant
• Good Written Communication
• Customer Focus
• Teamwork & Partnering
• Relationship Building
• Interactive Reasoning
   

go to method of application »

About the Role

• We are seeking an organized and motivated Administrative Manager in Cleaning to oversee the administrative and operational functions of our cleaning services division. Your primary focus will be managing schedules, resources, and staff logistics to ensure seamless service delivery and high standards of cleanliness across all client sites.

Key Responsibilities

• Manage daily operations and oversee the administrative activities of the cleaning division, ensuring compliance with company policies and standards.
• Coordinate staff schedules and allocate resources effectively to meet client demands and service level agreements.
• Maintain accurate records of cleaning activities, staff attendance, inventory, and equipment usage.
• Implement and monitor quality assurance programs, ensuring consistent service delivery and customer satisfaction.
• Assist compiling PnL pack including 
• Address client inquiries and concerns promptly, providing solutions to enhance client relationships and service satisfaction.
• Collaborate with other departments to streamline operations and improve service efficiency.
• Prepare regular reports on operational performance and recommend improvements to optimize productivity and service outcomes.

Requirements

• Proven experience in an administrative role, preferably within the cleaning or facilities management industry.
• Strong organizational skills, with the ability to multitask and prioritize effectively in a fast-paced environment.
• Excellent communication skills, both verbal and written, with a focus on client interaction and team collaboration.
• Demonstrable experience in managing staff schedules and coordinating operations to ensure service efficiency.
• Proficient with Microsoft Office Suite and other relevant software for managing schedules and reports.
• Solid understanding of health and safety regulations related to cleaning services.

Preferred Qualifications

• National Diploma in Financial management
• Experience with quality assurance processes and client relationship management.
• Familiarity with cleaning products and equipment management.