Imagine a world where people live healthier, more enhanced and protected lives… A world in which each organisation is a powerful influencer and responsible corporate citizen, committed to being a force for social good. As a leading innovator in healthcare, wellness, insurance, investments, financial and life planning, Discovery works ceaselessly to...
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Key Purpose
- Analytics and reporting play a critical role in measuring usage and engagement across our digital platform. The role will be responsible for building a set of frameworks and reporting for Distribution, allowing for meticulous management of the sales pipeline and digital engagement.
Areas of responsibility may include but not limited to:
- Using statistical methods and tools to analyze data and identify trends, patterns, and insights
- Gather data from various sources, such as databases, surveys, and external datasets
- Ensuring the data integrity
- Solving Ad-hoc , analytical problems
- Analysing a broad range of datasets to interpret and derive insights, leading to great customer understanding
- Presenting and sharing data driven insights in a meaningful way, to inform strategy
- Mapping data linage
- Compiling reports that summarize findings and provide actionable recommendations to stakeholders
- Working with other departments to understand their data needs and provide insights that support their goals
- Guide business stakeholders in what data to extract
- Accessing multiple data bases across various companies to provide the relevant data
- Developing and implementing a framework that tracks key metrics related to the onboarding journey through Adviser 360, including completion rates, time to completion, and drop off rates.
- Build a range of automated dashboards, providing valuable insights into lead conversion rates per initiative, lead to sale conversion, quote to sale conversion, time to complete onboarding, pipeline measurement, conversion per adviser, and report at various levels within Sales and Distribution.
- Compare usage between support roles and adviser roles, and provide measurement of all features in Adviser 360, sharing trends and insights.
- Determining how to improve existing business processes
- Manage and assist staff
Competencies
- Strong analytical and statistical modelling skills
- Above average ability to work with, analyse and report on data
- Ability to source data from both structured and unstructured sources
- Good communication skills and ability to build relationships with key stakeholders
- Ability to work under pressure and in conditions of change
- A team player who can work alone when required and without supervision
- Ability to multi-task and to manage workload
- Organized
- High level of attention to detail
- Resilience, enthusiasm, energy and drive
- Positive, can-do attitude
- Ethical and able to maintain confidentiality and manage boundaries
- Aligned to Discovery values and core purpose
Technical Skills:
- Programming (SQL, R), Power BI software and advanced Microsoft Office skills.
- Understanding of systems engineering concepts.
- Diagnostic information gathering.
- Analytical thinking.
- Thoroughness.
- Business Intelligence.
Education and Experience
Qualification
- Matric (Essential)
- Bachelor’s or (preferable) Honours degree in actuarial science and/or Mathematical Statistics/ Computer Science or strong mathematical/economics candidate (Essential)
- High level of computer literacy (advanced MS-Excel and SQL)
Experience
- Minimum of 4-5 Years experience in any of the fields specified under essential qualification.
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Key Purpose
- Responsible for planning and governance and for overseeing the successful delivery of the projects output/product and must therefore have practical experience of having been a project manager for large and complex initiatives. Acts as an evangelist of the discipline, using opportunities to promote the benefit of a structured & organised approach to change and coordinated effort.
Personal Attributes and Skills
- Ability to apply systems thinking and align deliverables to strategic objectives.
- Connects with the product construct and understands technical concepts.
- Skilled at managing multiple projects concurrently.
- Strong leadership, ownership, and initiative; works independently.
- Excellent communication, facilitation, presentation, and negotiation skills.
- Effective people management and relationship-building abilities.
- High resilience under pressure, with strong problem-solving and decision-making capability.
- Positive, adaptable, and goal-driven with a sense of urgency and accountability.
- Assertive yet flexible; demonstrates integrity, professionalism, and confidence.
Areas of responsibility may include but not limited to
- Apply and govern project management principles, frameworks, and methodologies (e.g. Agile, Waterfall, Hybrid) to ensure consistent and effective delivery across the full project lifecycle—from initiation and planning through execution, closure, and operational handover.
- Lead end‑to‑end product delivery from initiative concept through to launch, with a strong focus on software development and digital initiatives.
- Build and maintain strong, collaborative relationships with internal business units, technology teams, external partners, vendors, and other key stakeholders to drive alignment, manage dependencies, and enable successful delivery outcomes.
- Serve as the primary escalation point for project and stakeholder issues, proactively managing risks and concerns, driving timely resolution, and ensuring clear, transparent, and effective communication at all levels.
- Facilitate regular project and programme governance forums, including progress reviews and SteerCos, to provide clear visibility and proactively manage stakeholder expectations.
- Proactively manage project financials, interdependencies, risks, and issues across multiple workstreams, ensuring early identification of impacts and timely mitigation to protect delivery outcomes.
- Produce accurate and insightful weekly status reports, reflecting RAG status, overall programme and project progress, and clearly defined actions to drive initiatives towards green.
- Provide strong leadership and direction to project teams, motivating and enabling them throughout the end‑to‑end project lifecycle.
Education and Experience
- A tertiary education (Degree or Diploma).
- A formal Project Management Diploma / certification.
- At least 5 years of formal Project Management experience is required.
- Financial services sector experience
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Job Purpose
- The monitoring specialist is required to complete high quality monitoring reviews from planning to reporting, to contribute to the implementation of the Group Compliance Monitoring methodology and processes, and to ensure that Discovery Limited and all legal entities are conducting business in accordance with relevant regulations and applicable codes of conduct.
Areas of rsponsibility
The successful candidate will be required, primarily, but not limited to:
- To contribute to the development of and be able to develop an effective annual compliance monitoring plan.
- Execute the board-approved annual monitoring plan and conduct ad hoc monitoring when required.
- Identify and analyse controls.
- Identify potential areas of compliance vulnerability and risk.
- Present the monitoring outcomes to business stakeholders.
- Provide independent compliance advisory services through the development of recommendations for improvements to controls and processes, which will ensure adherence to legislative requirements and mitigation of risks.
- Translate compliance monitoring outcomes on specific scope of work to non-compliance breaches and exposures.
- Ensure that statutory and legislative knowledge is always current.
- Keep abreast with internal business context, standards, and goals.
- Contribute to the drafting and revision of company policies.
- Develop, encourage, and nurture collaborative relationships across area of specialisation.
- Display and encourage an appreciation for teamwork and inclusivity.
- Participate in planned activities that are appropriate for own development.
Education and Experience
- Degree in business related discipline; LLB, BCom, BA, Audit and/or certification in Compliance Management.
- 3-5 years’ experience in similar environment.
- Must be able to interpret and apply legislation to varying business environments within financial services.
- Attention to detail and must be able to analyse data and interpret results.
- Possess excellent communication skills and present concepts clearly and concisely.
Personal Attributes
- The successful candidate must have personal drive to achieve personal/organisational goals, possess excellent organisational skills to ensure that daily tasks are performed timely, and be able to adapt to short-term change quickly and calmly.
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Key Purpose
- Discovery Green is seeking a driven and ambitious Legal Specialist to provide support to the legal department of Discovery Green with respect to, inter alia, project finance transactions, generator and customer power purchase agreements, non-disclosure agreements, regulatory compliance and high court proceedings. The ideal candidate would possess an understanding of the renewable energy industry in South Africa and experience in financial close processes for project financed deals.
Key Outputs
- Providing clear, concise, and practical legal advice to business teams on a wide array of contractual issues while coordinating with other legal team members and stakeholders as necessary to collaborate effectively across all levels of the organisation
- Analysing and effectively negotiating contract terms that support the business objectives, while complying with applicable laws, regulations and internal company policies
- Independently reviewing, drafting, and negotiating contracts and templates in support of the growing business ventures.
- Consulting on legal matters, handling briefing of attorneys for referred matters and keeping abreast of relevant legislation.
- Working efficiently with other areas in Discovery Green, the wider Discovery Group, customers and service providers.
Education, Qualifications and Experience
- Bachelor of Laws degree from a South African University
- Admitted Attorney of the High Court of South Africa and enrolled member of the Legal Practice council.
- At least 2 years of post qualification experience
Technical skills or knowledge
- Providing clear, concise, and practical legal and commercial advice and counsel to business teams on a wide array of business and contractual issues while coordinating with other legal team members and stakeholders as necessary to collaborate effectively across all levels of the organisation
- Analysing and effectively negotiating contract terms that support the business objectives, while complying with applicable laws, regulations and internal company policies
- Independently reviewing, drafting, and negotiating contracts and templates in support of the growing business ventures
- Consulting on legal matters, handling briefing of attorneys for referred matters and keeping abreast of relevant legislation
- Working efficiently with other areas in Discovery Green, the wider Discovery Group, customers and service providers
Attributes and Skills
- Ambitious, hardworking, resilient, decisive and adaptable
- Excellent legal drafting, negotiation and analytical skills
- Awareness of the energy market, industry and regulations
- Ability to work independently whilst also being a team player
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Key Purpose
- The role of the PA/events and engagement coordinator requires an individual who is very people focused, has excellent interpersonal skills and represents the Vitality People team both internally and externally. The incumbent must have high energy levels, be very passionate about engagement initiatives and event co-ordination and have the patience to deal with a diverse group of stakeholders (staff, leaders, procurement, suppliers, marketing functions, external Vitality partners, Discovery Ambassadors, etc.).
- This role ideally suits a creative individual who can brainstorm ideas, write well and is also able to support the Head of People with executive professional services.
Areas of responsibility may include but not limited to
Executive Assistant – Head of People
- Preparation of weekly HR minutes and agenda distribution etc
- Diary management for Head of People
- Scheduling meetings: Room bookings, set up, meet and greet of external visitors, interviewees
- Compiling presentations in a professional manner when required
- Reimbursements & travel bookings for team
- Software/hardware requests and approval
- All staff related procurement orders
- Process all payments via Finance for external suppliers etc.
- Monitor budget of the teams related to the people function initiatives
- Other executive professional services
Event Coodination - Vitality RSA
- Source, order and distribute all Vitality apparel, desk drops, engagement give aways etc
- Plan and compile an annual engagement calendar of initiatives
- Book monthly engagement sessions in the Auditorium with links to the regions. Brief agreed speakers, guests, compile running order, liaise with Group facilities and work force planning etc
- Conceptualize with Head of People and Vitality CEO and drive and distribute all Vitality monthly engagement campaigns to staff
- Coordinate departmental functions and events - Recognition & Year End Functions, Long Service Awards, Star Awards for the whole of Vitality
- Compile monthly birthday mailers and gift vouchers to staff
- Organise MANCO events and plan EXCO strategic breakaways with the Head of People and the CEO of Vitality
Ad hoc
- The person in this role may handle ad hoc people functions and projects which are not limited to the above.
Personal Attributes and Skills
- Energetic with a contagious sense of enthusiasm and optimism – represent the Vitality brand fully
- Effective communicator (written and spoken)
- Strong sense of confidentiality in dealing with people matters coupled with political savviness
- Good negotiation skills
- Builds a sense of belonging and a fun environment in the business
- Problem solver and excellent attention to detail
- Creative and passionate about event co-ordination
- Ability to network and build strong relationships across the Group and externally
Education; Knowledge and Experience
The following are essential requirements:
- 5 years administration experience
- 5 years working experience as a PA to Senior Management/Executive
- Previous event co-ordination and or marketing experience is advantageous
- Matric Qualification
- Good presentation skills to an internal and external audience
- Excellent communication with ability to deal with individuals at all levels
- Excellent attention to detail
The following are advantageous requirements:
- Secretarial Diploma
- Previous experience within an events or marketing role
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Job Purpose
- To service our customers by obtaining and providing accurate data and information, measuring performance and providing intelligence to enable continual improvement.
Principal Accountabilities
- Compile and update existing daily/weekly/monthly reports. (DPMO,TCF,iQS)
- Review and optimize business processes within QMC.
- Research best practice and new innovative ways of presenting data.
- SharePoint administration libraries, Lists, site permissions and workflows.
- Ad hoc and bi-annual reporting.
- Manage multiple portfolios.
- Identify, analyze and interpret trends or patterns in complex data sets using statistical techniques with a focus on increasing service efficiency.
- Design and build excel reports based on business requirements using power pivot, Power query and Dax.
- Experience in developing PowerBI reports.
- Data processing implementing protocols for data processing, cleansing and verification of data used for analyses
- Proposed system improvements by analysis facilitating JAD sessions.
- Enhancing data collection procedures to include information that is relevant for Building reports.
- Design, create and execute test cases and test scripts.
- Document business requirements in the form of BRDs, use cases, user stories and Business rules
Education
- Essential: Matric with Math
- Advantageous: Degree/Diploma: Information systems or Stats – advantageous
Knowledge
- Excel (Essential) – Advanced
- Word and PowerPoint (Essential0 – Advanced
- Information systems (includes SharePoint Cognos) (Essential) – Intermediate
- Data Models Cubes and Tabular (Essential) – Intermediate
- Power Pivot and Power Query (Essential) – Advanced
- Visual Basic (Essential) – Intermediate
- SQL and DAX (Essential) – Intermediate
- Jira and Confluence (Essential) – Intermediate
- Python and R (Nice to have) – Intermediate
- SSAS SSIS SSRS (Nice to have) – Intermediate
Experience
- Essential: 2- 3 years’ data analysis experience
- Advantageous: 2-3 Business analyst experience.
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Key Purpose
- Verify and capture faxed, scanned or emailed claims within a required time frame and at a required quality level.
Key Output
The successful applicant will be responsible for but not limited to the following job functions:
- Verify and capture faxed, scanned or emailed claims within a required period and at a required quality level.
- Daily assessing of paper or image claims
- Collection, completion and returning of batches within stipulated times
- Achieving of daily target on Verify Processes
Personal Attributes and Skills
The successful candidate would need to have the following competencies:
- Delivering results and meeting customer expectations
- Analysing and following instructions and procedures
- Planning and organizing skills
- Coping with pressure and setbacks
- Adapting and responding swiftly to change
- Adhering to principles and values
- Working with people
- Computer literacy skills
- Excellent written communication skils
- Numerical skills
Education and Experience
The following requirements are Essential:
- Matric
- Basic MS Office knowledge and experience
The following requirements are advantageous:
- Knowledge of relevant legislation, regulations, agreements, acts and policies
- Knowledge of claims assessing in the medical aid industry
- Knowledge of Discovery systems
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Key Purpose
- To answer inbound calls, make outbound calls, resolve queries in real time from Franchises, Brokers and the public in line with Service Level Agreements.
- To manage administration
Areas of responsibility may include but not limited to
- As a service consultant, you may be required to work in both the inbound and outbound call centre.
This would entail
- To professionally resolve inbound queries from Franchises, Brokers and the public according to the required procedures and within agreed SLA’s
- To ensure that queries which are unable to be resolved immediately are followed up and resolved with the agreed SLA
- Answering inbound calls timeously
- Dealing with email queries where necessary
- Making outbound calls to brokers and members to request for further information that is outstanding for their applications
- Calling members back timeously to provide comprehensive feedback on queries
- Keeping stakeholders informed with regards to queries through to resolution
- Maintaining accurate details of all queries
- Data capturing
- Coordinating individual and team administration
- Ad-hoc functions where required
- To keep abreast of product knowledge through continued professional development and learning
Personal Attributes and Skills
- Excellent numerical and verbal ability
- Exceptional communication skills – predominantly listening skills i.e. identifying the problem
- Assertiveness, combined with patience and tolerance
- Pro-active problem solver, showing initiative
- Good time management skills
- Professionalism
- Attention to detail
Behavioural Competencies
- Delivering Results and Customer Excellence
- Adaptability and Resilience
- Problem Solving and Analytical Thinking
- Customer Relationship Building
- Persuasion and Influence
- Ownership and Proactive Action
Education and Experience
Minimum
- At least 6 months client services experience (back office/client facing)
- Matric
- Excellent verbal and numeracy skills
- Excellent communication skills (verbal and written), and comprehension of the English language
- Computer literacy in the following:
- MS Outlook
- MS Excel
- MS Word
Advantageous
- 1 year Discovery Health experience
- 6 months New Business Product experience
- 6 months call centre experience
- Relevant Board qualification
- FAIS accredited
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Key Purpose
- Within the Care and Claims system area, the Java developer must work together with Business Analyst, System Architect and managers, to understand the overall business need and the requirements, design the system solution using various approaches and technologies, implement the designed solution in the system with high quality source codes.
- The Java Developer will support the projects throughout the project lifecycle, including requirements, design, implementation, release and post release support.
- The Java Developer in the Claims and Care area must be technically support and maintain the deployed applications on dev, test and production environments.
Areas of responsibility may include but not limited to:
The successful candidate will be required to perform but not limited to the following key outputs in respect of the Care and Claims portfolio:
- The system development life cycle and involvement in each stage the defined system development tools, processes and workflows
- Part of the team in distinguishing between business, functional and non-functional requirements and how to implement them
- Delivery of high quality source code and the technologies used and the systems components structure
- Develop, test, and maintain the deployed application software with high quality
- Analyse, maintain and enhance existing application and troubleshoot issues with efficiency
- Perform accurate development estimation
Competencies
The successful candidate must demonstrate the following competencies:
- Software release management
- Solution Design and Implementation
- Software testing and Test Driven development
- Software deployment and maintenance
- Change control
- Time management and prioritization
- Analytical and problem solving skills
- Self-starter who takes ownership, is accountable, and is able to work under minimum supervision
- Excellent written and verbal communication skills
- Can help with quality assurance and provide comments
Education and Experience
- BSc Computer Science or equivalent 3-year IT qualification
- 3+ source code Java (version 8) development experience (support and maintenance)
- Deep understanding of the SpringBoot Framework, Hibernate
- WebLogic, JBoss Application Server experience
- Presentation layer development (JSP, JavaScript, Angular 6, JQuery)
- SOAP, REST, XML, XSLT, Web Services experience
- Maven, ANT build scripts
- JMS, Tibco EMS experience
- Java Batch Scheduling (Flux, Quartz) experience
- Knowledge with Business Rules Management Frameworks and continuous integration
- Experience with DevOps (Atlassian Suite) and Linux (L5, LVS, Apache)
- Experience with containerization virtual systems (Kubernetes, OpenShift, Docker)
- Exposure to an agile methodology driven environment
- Experience in the delivery and deployment of projects within the SDLC within a high pressure complex environment
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Key Purpose
- The Test Analyst Accountable for the execution of the testing process and best practices. Testing that the business functional requirements are fulfilled and that bugs are resolved. Design test scenarios and test cases based on an analysis of the business requirements. Ensure that the defect management and reporting process is executed.
- Maintaining and adding to regression test packs.
Areas of responsibility may include but not limited to:
Testing Requirements
- Participate in review sessions where the Business Requirement Specification; Functional Requirement Specification or User Manuals are discussed.
- Participate in JAD sessions where requirements are derived.
- Extract test requirements from Business Requirement Specification, Functional Requirement Specification, etc. Extract requirements into Test Repository.
- Review requirements with Test Lead/Test Analyst.
- Analyze test requirements using proven test techniques.
Test Cases and Scenario’s
- Design test scenario and test cases for each scenario.
- Add all test cases in Test Repository.
- Link all test cases to the appropriate requirement(s) in Test Repository.
- Ensure adequate functional requirement coverage.
- Prepare for and provide a walkthrough of all test scenarios.
- Review test scenarios and test cases with the relevant Business Analysts and Business owner/Team Lead.
- Keep Regression Tests Pack Updated.
Test Data
- Identify test data requirements.
- Create/Maintain reusable test data and data keysets.
Test Schedule
- Understand responsibilities, deliverables and timelines.
- Provide testing timeline and input to Test Plan.
- Know and understand access and permission required to enable testing.
- Ensure adequate controls are established and adequate testing is completed for all new development and enhancements to existing applications.
Test Results
- Work closely with Project Managers, Business Analysts, Business Owners, Quality Assurance and Developers.
- Facilitate execution of test cases in an effective and efficient manner.
- Build and maintain a repository of regression test cases using Test Repository.
- Ensure test status results are properly documented and tracked.
- Ensure Defects are logged and reported clearly.
- Review test results stored in Test Repository.
- Communicate test results to the Snr. Test Analyst or Team Lead and Project team.
- Ensure that all test executions is signed off by the relevant parties.
- Communicate daily status reports on the relevant projects.
- Ensure that the projects status is up to date.
Defects Report
- Generate and maintain bug, error, problem database.
- Track and Resolve bugs.
Personal Attributes and Skills
Behavioral skills
- Detail orientation, analytical problem solving, planning and organizing.
Technical Skills
- Able to Understand XML and JSON requests.
Education and Experience
Experience
- Must have experience with regression, usability, sanity and functional testing methods.
- Must have worked in an agile environment (attending standup’s, scrum meetings etc.)
- Experience using Test Management tools (ALM, Jira).
- Exposure to automated regression and performance testing - advantageous
- Driver’s license/independent transport
- Process knowledge of SDLC (strong functional knowledge of Systems Engineering), Testing methodologies, ITIL process awareness.
- Knowledge of SQL Scripts – advantageous
- Experience in Web/Rest Services – advantageous.
- Domain knowledge on Discovery Health Products. – advantageous
- Must be fluent in Portuguese
Education
Essential qualification - at least one of the following:
- Diploma in IT/Software Engineering/Computer Science
- University degree in technical discipline (e.g.: Computer Science, Mathematics, Engineering)
- Minimum 2 years of relevant Testing experience.
- ISTQB or ISEB qualification for Test Analysts in Functional Testing.
Method of Application
Use the link(s) below to apply on company website.
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