Fresh Jobs at Hollard Insurance

Key Accountabilities:

• To assess claims consistently and to ensure that claims assessment and disability management practice is in line with the market but also in line with the company values.
• To liaise with and provide clients with feedback professionally
• To plan return to work programmes for claims needing active management
• To keep records and update systems
• To visit clients (employers and members)

Required Knowledge and Experience:

• Attention to Detail
• Deadline Orientated
• Good Communication Skills both verbal and written
• Strong relevant medical background
• Exposure to the Insurance Industry
• Strong customer focus
• Team Player

Educational Requirements:

• Matric
• Postgraduate medically aligned degree is required eg Occupational therapy
• 3-5 years clinical experience /Claims assessing experience in Group Risk in a Claims environment with exposure to Income Disability Claims (DIB), Capital Disability and Dread Disease claims.
• Insurance related studies

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KEY OUTPUTS:

• The role is multi-disciplinary with the following key deliverables:
• Develop and maintain client and intermediary relationships.
• Identify and track new business opportunities.
• Coordinate with HGR support teams to develop meaningful new business proposals.
• Support and oversee annual scheme renewals to retain existing business.
• Present to existing and new clients and intermediaries on HGR offerings and proposals
• Develop strategic partnerships to grow business for all stakeholders.
• Negotiate contract terms with clients and communicate with stakeholders.
• Stay abreast of market developments and offerings in the employee benefit space.
• Provide market feedback to pricing and product teams.
• Build strong relationships with other HGR teams (pricing, underwriting, administration, etc.)
• Comply with relevant regulations and legislation.
• Guide and offer direction to service consultants to effectively support intermediary and clients’ needs.
• Coordinate communication and queries from intermediaries and clients relating to quotes, underwriting and claims.

Required Knowledge and Experience:

• Demonstrate ability to build and manage strong relationships.
• Planning and organising skills.
• Excellent written and verbal communication skills
• The role requires travel to external meetings.
• A self-managed and assertive individual
• Attention to accuracy and detail.
• Ability to use initiative, prioritise and make decisions.
• Ability to engage and build relationships with internal and external stakeholders.

Build Strong relationships with:

• HGR Administration, Legal, Pricing and Product, Disability management and Underwriting teams
• Existing and potential clients
• Intermediaries

Educational Requirements

• Business related degree (preferred)
• At least 8 years of Group Risk experience in a client facing role.
• Strong understanding and knowledge of Group Risk products and market