Fresh Jobs at Hollard Insurance

Job Purpose

• Responsible for underwriting in accordance with Hollard’s underwriting guidelines, delivering first-call resolution, enhancing broker and client satisfaction, and supporting cost efficiency through effective risk management of policies.

Key Responsibilities:

• Ensure adherence to underwriting guidelines and standard operating procedures:
• Assess new business risk in accordance with business underwriting guidelines
• Manage new business acceptance and declinature of risk.
• Provide technical underwriting expertise on underwriting referrals
• Manage re-insurance referrals placements.
• Act within the agreed mandate in terms of discount, acceptance of risk etc.
• Manage endorsements, renewals, multi-claimants, refunds and day-to-day queries
• Take ownership of queries and provide feedback to clients, internal and external stakeholders timeously
• Follow the company standard operating procedures on all risk management processes
• Ensure that protocol is followed in terms of regulatory requirements and necessary disclosures to be made (TCF).
• Escalate queries or deviations from SOP to relevant manager
• Act within mandate from the relevant manager in terms of acceptance and rejection of risk.
• Ensure that correct policy documents are sent to the clients.
• Deliver reliable underwriting support and customer service to the various claims departments and improving the overall customer experience.
• Establish and nurture relationships with internal and external stakeholders.
• Identify problems encountered by clients and propose medium- and long-term resolutions.
• Proposing new ways to improve technical functionality to facilitate service to meet SLA.
• Foster and encourage collaboration within the team.

Required Knowledge and Experience    

• A minimum of 5 years’ Underwriting knowledge and experience. 
• Knowledge of Easy product and policy wording.
• A solid understanding and knowledge of insurance principles.

Educational Requirements    

• Matric
• NQF 5 Insurance Qualification
• Recognised RE certification

Deadline:9th April, 2026

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Job Purpose

• Lead the delivery of advanced analytics and data science solutions that drive material business value across the Hollard Life Solutions by transforming decision-making through insight-led, data-driven approaches. The role is accountable for translating complex business problems into analytical solutions, influencing strategic decisions, embedding analytics into core processes, and uplifting data science capability across Life Solutions.

Key Performance Area’s

Advanced analytics and modelling (technical)

• Model complex business problems using advanced statistical, machine learning and optimisation techniques
• Develop predictive, prescriptive and diagnostic models to support pricing, underwriting, claims, fraud, sales and marketing decisions
• Evaluate, validate and refine models to ensure robustness, interpretability and performance

Insight Generation and Value Realisation (technical)

• Translate analytical outputs into clear, actionable business insights and recommendations
• Quantify financial and operational impact of analytics initiatives and track value realisation
• Drive a test-and-learn agenda by structuring experiments, analysing results and embedding learnings

Solution Development and Deployment (technical)

• Design and implement scalable analytical tools, dashboards and data products
• Partner with data engineering and BI teams to ensure production-ready solutions
• Ensure models are operationalised, monitored and maintained over their lifecycle

Data governance and Risk management (technical)

• Ensure adherence to data governance, model risk and ethical AI principles
• Document models, assumptions and limitations to support audit and regulatory requirements
• Promote responsible use of data in line with organisational standards

Stakeholder Engagement and Influence (behavioural)

• Partner with senior business stakeholders to shape analytics roadmaps and priorities
• Influence decision-making through evidence-based insights and trusted advisory support
• Communicate complex analytical concepts clearly to non-technical audiences

Capability Building and Leadership (behavioural)

• Coach and mentor data scientists and analysts to uplift technical and commercial capability
• Contribute to analytics standards, frameworks and best practices
• Support team development and knowledge sharing across the analytics community

Required Knowledge and Experience    
Technical Competencies

• Advanced statistical analysis and machine learning
• Data modelling and feature engineering
• SQL, Python/R and analytical toolsets
• Experiment design and causal inference
• Data governance and model risk management

Key Measurements of Outputs

• Business value delivered through analytics initiatives
• Quality, accuracy and performance of models and insights produced
• Adoption of analytics solutions within business processes
• Effectiveness of stakeholder engagement and decision support
• Contribution to data science capability uplift and maturity

Educational Requirements    
Qualifications

Minimum qualifications

• BSc or MSc in mathematics, statistics, computer science, engineering, actuarial science or similar quantitative discipline

Desirable qualifications

• Postgraduate qualification in data science, analytics or machine learning
• Professional certification in data science, analytics or cloud platforms

Deadline:14th April,2026

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Job Purpose

• Design, develop and maintain high-quality OutSystems applications by leading the full development lifecycle, delivering scalable and secure solutions, and contributing to continuous improvement of platforms, people capability and delivery outcomes within an agile environment.

Key Performance Area’s

Solution Design and Development (technical)

• Design end-to-end OutSystems solutions aligned to architectural standards
• Develop, enhance and maintain web applications using reusable components
• Build and consume REST APIs and integrate with internal and external systems

Platform Optimisation and Quality (technical)

• Optimise applications for performance, scalability and reliability
• Conduct design and code reviews to ensure quality and maintainability
• Ensure adherence to secure coding and platform best practices

Delivery and Agile Execution (technical)

• Deliver work items within an agile delivery framework (Scrum/Kanban)
• Prioritise multiple tasks to meet development deadlines and milestones
• Self-manage assigned work and take accountability for delivery outcomes

Collaboration and Stakeholder Engagement (behavioural)

• Collaborate with product owners, business analysts, testers and architects
• Engage cross-functional teams including infrastructure and cybersecurity
• Contribute to the successful delivery of strategic projects and enhancements

Required Knowledge and Experience    
Experience

Minimum experience

• 4+ years hands-on experience developing on the OutSystems platform

Desirable experience

• Financial services or insurance industry experience
• Experience working within enterprise-scale agile environments

Key Measurements of Outputs

• Quality and performance of OutSystems applications delivered
• Adherence to delivery timelines and sprint commitments
• Stability, scalability and optimisation of deployed solutions
• Effectiveness of collaboration across delivery teams
• Contribution to developer capability and platform maturity

Technical Competencies

• OutSystems (O11/ODC) development and architecture
• API integration and service-oriented design
• SQL, HTML, CSS and JavaScript
• CI/CD pipelines and modern software delivery practices

Capability Building and Mentorship (behavioural)

• Mentor and upskill other developers within the team
• Share knowledge and contribute to continuous improvement initiatives

Educational Requirements    
Minimum qualifications

• Bachelor’s degree in computer science or equivalent
• OutSystems Associate Developer (O11) certification

Desirable qualifications

• OutSystems Professional or Expert certification
• Azure certification

Deadline:14th April,2026

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Job Purpose

• The Technical Lead provides expert technical direction and hands-on leadership for the design, development, and modernisation of scalable software solutions within the Insure IT environment. The role is accountable for ensuring the delivery of secure, high-quality, and high-performance applications through strong technical leadership, adherence to engineering standards, and the adoption of modern cloud, DevOps, and CI/CD practices.

Key Performance Area’s

Technical leadership and solution design (technical)

• Provide hands-on technical leadership across solution design, development, and implementation
• Guide architectural decisions to ensure scalability, performance, security, and maintainability
• Modernise legacy systems, services, databases, and APIs in line with Insure IT architecture standards

Software delivery and execution (technical)

• Lead execution of software development initiatives to meet delivery timelines and quality standards
• Enforce coding standards, engineering best practices, and quality assurance measures
• Ensure solutions are optimised for reliability, performance, and secure coding principles

Devops, cloud, and engineering practices (technical)

• Drive adoption of Azure cloud services, CI/CD pipelines, and DevOps practices
• Support automation, deployment efficiency, and operational stability across environments
• Promote continuous improvement in engineering tooling and practices

Team leadership and capability development (behavioural)

• Lead, mentor, and develop software engineers within the team
• Foster a collaborative, high-performance, and learning-oriented team culture
• Support onboarding, coaching, and capability uplift of junior and senior team members

Stakeholder collaboration and requirements translation (behavioural)

• Collaborate with product owners, business analysts, architects, and delivery teams
• Translate business and stakeholder requirements into clear technical solutions and specifications
• Provide progress reporting, technical input, and delivery insights to senior stakeholders

Production support and operational accountability (technical)

• Provide senior technical support for production incidents and escalations
• Ensure system stability, resilience, and effective root-cause analysis
• Maintain accountability for operational performance of delivered solutions

Required Knowledge and Experience    
Minimum experience

• 10+ years’ experience in software development, including full-stack .net development
• Minimum of 3 years’ experience in a technical leadership or lead developer role

Desirable experience

• Experience modernising legacy systems within complex enterprise environments
• Experience within insurance or financial services environments

Key Measurements of Outputs

• Quality, performance, and security of delivered software solutions
• Delivery of initiatives against agreed timelines and milestones
• Reduction of technical debt and successful modernisation outcomes
• Stability and reliability of production systems
• Team capability growth and stakeholder satisfaction

Behavioural Competencies

• Technical authority – demonstrates deep expertise and credibility to guide sound technical decisions
• Delivery driven leader – balances hands-on contribution with team leadership to achieve outcomes
• Collaborative influencer – partners effectively with business and technical stakeholders
• Coach and mentor – develops people through guidance, feedback, and continuous learning
• Continuous improver – actively seeks better ways of working, tools, and technologies

Technical Competencies

• Full-stack .net development and cloud-native architecture
• Azure cloud services and devops practices
• CI/CD pipeline design and automation
• Secure coding and performance optimisation
• Legacy system modernisation and integration design

Educational Requirements    
Minimum qualification

• Degree in computer science, information technology, or related field

Desirable qualification

• Microsoft azure, .net, or cloud-related certifications

Deadline:14th April,2026

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Job Purpose

• The IT Vendor Manager is responsible for the operational management and performance oversight of IT vendors within the Insure IT environment. The role ensures vendors deliver services in line with contracted service levels, operational expectations, and compliance requirements. Acting as the primary operational interface between Insure IT and Group Procurement post-contract award, the role focuses on vendor performance monitoring, service delivery assurance, issue escalation, risk management, and consumption visibility.

Key Performance Area’s

Vendor relationship management (technical)

• manage day-to-day operational relationships with IT vendors post contract award
• serve as the primary operational contact for vendors, ensuring effective communication and issue resolution

Vendor performance oversight (technical)

• monitor vendor performance against agreed SLAs, KPIs, and contractual obligations
• facilitate service review meetings and performance reporting
• track remediation actions and escalate persistent service performance risks

Service delivery and consumption management (technical)

• track vendor service consumption and usage patterns against contracted services
• identify service delivery variances and inefficiencies and highlight these for review
• support transparency of vendor service utilisation and delivery performance

Risk and compliance management (technical)

• identify and monitor vendor-related operational, security, and compliance risks
• ensure adherence to regulatory, security, and governance requirements
• escalate risks in collaboration with procurement, risk, and information security teams

Stakeholder collaboration (behavioural)

• collaborate with IT stakeholders to ensure vendor services support operational requirements
• provide vendor performance insights to Group Procurement and support audits and governance reviews

Continuous improvement and future sourcing input (behavioural)

• provide operational insights and lessons learned to inform future sourcing decisions
• contribute vendor performance data to support procurement-led sourcing and renewal decisions

Required Knowledge and Experience    
Experience

Minimum experience

• 5–7 years’ experience in IT vendor management, service delivery management, or supplier performance management

Desirable experience

• Experience within insurance or financial services environments

Key Measurements of Outputs

• Vendor SLA and KPI achievement levels
• Number and severity of unresolved vendor service issues
• Effectiveness of risk identification and escalation
• Accuracy and timeliness of vendor performance reporting
• Stakeholder satisfaction with vendor service delivery

Behavioural Competencies

• Commercially minded operator – balances service quality, cost efficiency, and value for money when managing vendors and contracts
• Relationship steward – builds trust-based, professional relationships with vendors and internal stakeholders while maintaining appropriate challenge and accountability
• Risk-aware decision maker – proactively identifies, assesses, and escalates operational, contractual, and compliance risks to protect service continuity
• Delivery focused executor – drives follow-through on actions, remediation plans, and service improvements to ensure agreed outcomes are achieved
• Analytical problem solver – uses data, trends, and evidence to diagnose service issues, inform decisions, and support continuous improvement

Technical Competencies

• IT service delivery and vendor management
• SLA and performance governance
• Contract interpretation for operational compliance
• Risk and compliance awareness
• Data analysis and reporting for service performance

Educational Requirements    
Qualifications

Minimum qualification

• Bachelor’s degree in information technology, business, or related field (advantageous)

Desirable qualification

• ITIL or service management certification

Deadline:14th April,2026

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Job Purpose

• The Developer is responsible for designing, building, and maintaining high-quality, secure, and reliable software solutions within the Hollard Life Solutions environment. The role contributes to the delivery of scalable systems by applying sound engineering practices, collaborating across delivery teams, and supporting the stability and continuous improvement of production platforms

Key Performance Area’s

Software development and solution delivery (technical)

• Design, build, test, and maintain high-quality software solutions aligned to business requirements
• Contribute to feature development across the full software development lifecycle
• Ensure code quality, readability, and maintainability through adherence to engineering standards

Engineering practices and quality assurance (technical)

• Participate in code reviews, design discussions, and continuous improvement initiatives
• Apply secure coding practices and quality controls to reduce defects and vulnerabilities
• Support the delivery of reliable, scalable, and maintainable systems

Cloud, DevOps, and tooling (technical)

• Work within CI/CD pipelines and Git-based version control processes
• Contribute to cloud-based solutions, primarily within Azure environments
• Support containerised and service-based architectures where applicable

Production support and operational stability (technical)

• Diagnose and resolve production incidents and defects
• Provide hands-on support to ensure system stability and availability
• Participate in root-cause analysis and implementation of preventative measures

Collaboration and agile delivery (behavioural)

• Collaborate with product owners, architects, and cross-functional delivery teams
• Contribute constructively within agile ceremonies and delivery forums
• Communicate progress, risks, and dependencies effectively within the team

Required Knowledge and Experience    
Minimum experience

• 3–5 years’ professional experience in software development
• Experience building production-ready applications using modern development frameworks

Desirable experience

• Experience with microservices, high-availability systems, or distributed architectures
• Exposure to insurance or financial services environments

Key Measurements of Outputs

• Quality and reliability of delivered software components
• Adherence to delivery timelines and sprint commitments
• Reduction of defects and production incidents
• Contribution to system stability and performance
• Collaboration effectiveness within delivery teams

Technical Competencies

• C# and .net / .net core development
• SQL and relational data modelling
• Azure fundamentals and cloud-based development
• CI/CD pipelines and git-based version control
• Secure coding and application reliability

Educational Requirements    
Minimum qualification

• Degree or diploma in computer science, software engineering

Desirable qualification

• Relevant cloud or platform certifications (e.g. Microsoft azure)

Deadline:13th April,2026