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  • Posted: Mar 17, 2026
    Deadline: Not specified
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  • Mama Shelter is bringing its vibrant, affordable, and "irreverent" lifestyle hospitality brand to South Africa for the first time with Mama Shelter Cape Town, scheduled for the City Park building on Bree Street. Developed with Kasada, it will feature 127 hotel rooms, 68 branded residences, restaurants, and "Mama Play" spaces.
    Read more about this company

     

    IT Manager

    • As our IT Manager, you keep Mama connected, protected, and powered up. From lightning-fast Wi-Fi  to secure systems  and seamless integrations, you make sure our teams and guests never see the glitches — only the magic. You translate tech into simplicity, solve problems before they appear, and ensure every digital touchpoint works effortlessly so Mama can focus on what she does best: creating unforgettable experiences. 

    Here’s what you’ll be responsible for:

    • Digital Guardian Oversee all IT systems, networks, and infrastructure to ensure secure, stable, and uninterrupted operations across the property.

    Systems & Network Master 

    • Manage servers, connectivity, Wi-Fi performance, hardware, and software to deliver seamless technology experiences for guests and teams.

    Cybersecurity Protector

    • Safeguard Mama’s digital environment by maintaining security standards, data protection practices, backups, and system integrity.

    Tech Support Hero 

    • Provide responsive IT support to team members, troubleshooting issues quickly and ensuring minimal operational disruption.

    Innovation Driver 

    • Identify new technologies and smart solutions that enhance efficiency, improve workflows, and elevate the guest experience.

    Systems Integrator 

    • Ensure smooth functionality and integration of hospitality systems including PMS, POS, finance, and operational platforms.

    Project & Implementation Leader 

    • Coordinate IT installations, upgrades, and system rollouts, ensuring projects are delivered on time and aligned with business needs.

    Compliance Champion 

    • Maintain IT policies, licensing, and brand standards while ensuring alignment with Ennismore and regulatory requirements.

    Vendor Relationship Manager 

    • Collaborate with external providers and partners to ensure service quality, performance standards, and cost efficiency.

    Compliance Champion 

    • Maintain IT policies, licensing, and brand standards while ensuring alignment with Ennismore and regulatory requirements.

    Team Enabler 

    • Train and support teams on systems and tools, empowering colleagues to confidently use technology in their daily roles.

    Qualifications

    MADE FOR YOU… ONLY IF 

    • You have 5+ years of IT leadership experience in hospitality 
    • You know hotel tech ecosystems inside out — PMS, POS, networks, and integrations 
    • You’re calm under pressure and love solving puzzles 
    • You combine technical expertise with strong people skills 
    • You explain tech without jargon — making the complex feel easy 
    • You’re proactive, organized, and always one step ahead 
    • You care deeply about cybersecurity and data protection 
    • You thrive in fast-paced, lifestyle hospitality environments 
    • You’re hands-on — equally comfortable strategizing or fixing a printer if needed 
    • You lead with positivity, collaboration, and solution-focused energy 

    YOUR LITTLE EXTRAS 

    • Pre-opening hotel experience 
    • Experience with Opera, Sun Systems, or similar hospitality platforms 
    • Knowledge of cloud systems, networking, and cybersecurity best practices 
    • Multi-property or international exposure 
    • A personality that blends tech precision with Mama’s fun, bold spirit 

    go to method of application »

    Marketing & Communication Manager

    • At Mama, marketing isn’t just promotion — it’s emotion  as our Marketing & Communication Manager, you craft compelling campaigns , shape our brand identity , and make sure our message resonates everywhere . You ensure Mama is seen, heard, and loved—by our team, our guests, and our partners 

    Here’s what you’ll be responsible for:

    Brand Guardian Extraordinaire 

    • Protect Mama’s identity like a creative superhero 
    • Ensure every visual, message, and campaign reflects Mama’s personality, energy, and playful spirit.

    Campaign Creator & Storyteller 

    • Design and execute marketing campaigns that create excitement and drive business 
    • From seasonal activations to brand moments — you turn ideas into impact.

    Digital & Social Media Rockstar 

    • Own Mama’s online presence 
    • Plan content, manage social media channels, and keep engagement high with bold, creative storytelling. 

    Content & Experience Curator 

    • Capture the magic of Mama through photos, videos, and experiences 
    • Work closely with operations to showcase real moments, real people, and real vibes.

    PR & Buzz Builder 

    • Create noise in all the right places 
    • Manage media relations, influencers, partnerships, and press opportunities that keep Mama talked about.

    Collaboration Champion 

    • Partner with Sales, F&B, and Operations to amplify activations and experiences 
    • Ensure marketing supports revenue while keeping creativity alive.

    Performance Tracker 

    • Measure what matters 
    • Analyze campaign performance, digital engagement, and market trends to continuously improve results.

    Event & Activation Amplifier 

    • Support events, launches, and happenings that bring Mama to life 
    • Make every activation visible, shareable, and unforgettable.

    Qualifications

    MADE FOR YOU… ONLY IF

    • You bring 4–6+ years of marketing experience in hospitality, lifestyle, or luxury brands 
    • You’re equal parts creative thinker and strategic planner 
    • You live on social media  and understand trends before they trend 
    • You’re a natural storyteller  who knows how to connect emotionally with audiences 
    • You thrive in fast-paced environments  and love juggling multiple projects at once
    • You collaborate effortlessly across teams  and build strong relationships
    • You’re organized yet imaginative  — structure meets creativity
    • You’re confident managing agencies, influencers, and creative partners 
    • You understand digital analytics and performance tracking 
    • You bring positive energy, curiosity, and bold ideas every day 

    YOUR LITTLE EXTRAS 

    • Hotel opening experience? Big plus 
    • Photography or content creation skills? Even better 
    • Experience with lifestyle or experiential brands 
    • International exposure 
    • A love for culture, music, food, and creating unforgettable moments 
       

    go to method of application »

    Financial Controller

    • As our Financial Controller, you’ll be at the heart of the action, orchestrating all financial matters behind the scenes. From budgets to audits , cash flow to compliance , you keep Mama running smoothly, efficiently, and profitably—all while inspiring your team and supporting the wider business.

    Here’s what you’ll be responsible for:

    Guardian of the Numbers 

    • Accounting, reporting, forecasting, budgeting, treasury, and taxation—all balanced perfectly like a financial superhero.

    Master of Financial Statements 

    • Balance sheets, P&L, and cash flow management kept spotless. Ensure audit-ready, accurate, and compliant financial data.

    Revenue & Cost Optimizer 

    • Provide detailed analysis to boost revenue and cost-efficiency, guiding the business to financial success.

    Bridge Builder 

    • Connect finance with operations, Ennismore regional support, and hotel owners—ensuring smooth communication and aligned goals.

    Forecasting Guru 

    • Manage budgets and forecasts to keep financial planning on track and forward-looking.

    Accounting Maestro 

    • Handle daily and monthly accounting tasks: income control, sales journal prep, revenue control, reconciliations, cash management, and receivables follow-up.

    Cash Flow Commander 

    • Oversee cash control, accounts payable, and receivable management, keeping the property’s liquidity healthy.

    Compliance Officer 

    • Ensure adherence to accounting policies, licenses, contracts, leases, operational taxes, and internal controls. Support audits and guide management in enforcing standards.

    Leader with Passion 

    • Guide, develop, and inspire the Mama Finance team. Collaborate with operations and Ennismore support teams to run a perfectly tuned financial engine.

    Qualifications

    MADE FOR YOU… ONLY IF 

    • You bring 5+ years’ experience in senior finance positions in hospitality 
    • You know the SA financial landscape—compliance, local ordinances, and market complexities 
    • You juggle priorities with ease  and thrive on organization and accuracy
    • You love numbers  and are obsessive about every penny and decimal point 
    • You’re a people person , able to collaborate across teams while keeping operations seamless
    • You respect confidentiality —what happens at Mama, stays at Mama
    • You live, breathe, and dream in Excel —master of formulas, pivot tables, and reporting
    • You inspire with high energy , motivate others, and lead by example
    • You are action-oriented , roll up your sleeves, and embrace participative management
    • You thrive under pressure  and navigate stress with calm and clarity
    • Your hospitality passion shows in everything , delivering guest-centered experiences
    • You are highly responsible, reliable, and ethical —a reputation for honesty and integrity
    • Strong financial reporting, budgeting, and forecasting skills 
    • Experience in audits, compliance, and financial controls 
    • Ability to think strategically while managing operational finance 

    YOUR LITTLE EXTRAS 

    • You’ve been part of a hotel opening  and know how to make numbers work during early stages
    • You’re familiar with Opera and Sun Systems 
    • You balance vibrancy with meticulousness —fun, high-energy, and detail-oriented
    • International exposure is a plus 

    go to method of application »

    People & Culture Manager

    • As our People & Culture Manager, you create an environment where teams feel welcomed, supported, inspired, and empowered to be themselves. From recruitment to engagement , development to wellbeing . With you around, every team member feels in good hands. 
    • You are present, approachable, and operational — never far from the action. You build culture daily, support leaders, and ensure Mama remains a workplace where personality, creativity, and performance thrive together.

    Here’s what you’ll be responsible for:

    Culture Creator 

    • Bring Mama’s culture to life by creating a welcoming, inclusive, and positive workplace where everyone feels they belong 

    Talent Magnet 

    • Lead recruitment and hiring processes, spotting personalities and talents that fit Mama’s spirit as much as the role itself

    Team Experience Champion 

    • Design and deliver initiatives that enhance engagement, wellbeing, and team satisfaction throughout the employee journey

    Trusted Confidant 

    • Act as a safe and confidential partner for team members and leaders, providing guidance , coaching , and support 

    People Operations Leader 

    • Oversee HR administration, policies , contracts , onboarding, and compliance, ensuring smooth and efficient people processes

    Learning & Development Driver 

    • Support growth through training , coaching , and development initiative that help teams reach their full potential

    Performance Partner 

    • Guide managers through performance management, feedback conversations , and talent development strategies 

    Employee Relations Expert 

    • Manage employee relations matters  with fairness , empathy , and professionalism while protecting Mama’s culture and standards 

    Compliance Guardian 

    • Ensure adherence to labor laws, company policies , and HR best practices across all people-related activities

    Operational Partner 

    • Work closely with department leaders and the Executive Committee to align people strategy with business needs 

    Qualifications

    MADE FOR YOU… ONLY IF 

    • You hold CIPD Level 5 (or equivalent) 
    • You bring strong HR generalist experience, ideally within hospitality 
    • You have international exposure, including experience with diverse teams 
    • Pre-opening experience is a strong advantage 
    • You are creative and think outside the box when it comes to people and culture 
    • You are approachable , empathetic , and naturally supportive 
    • You balance compassion with professional judgment 
    • You thrive in operational environments and enjoy being visible with teams 
    • You handle confidential matters with integrity 
    • You are organized , adaptable , and comfortable in a fast-paced environment 
    • You inspire trust , positivity , and collaboration across all levels 
    • With you, the sun is always shining—it’s all highs and blue skies! 
    • You’re available and approachable—your office door is always open. 
    • Confidentiality matters—you’re the team’s trusted confidant. 
    • You spot talent easily—red chair, buzzer… it’s your turn! 
    • You’re flexible—your working hours match the business needs. 
    • You’re operational—you love being at the heart of the action with the team, not stuck at a desk.
    • You have natural authority but deep down a heart of gold. 

    YOUR LITTLE EXTRAS 

    • You remember everyone’s birthday and always find the perfect gift and celebrate team moments 
    • You bring energy, humour , and positivity to the workplace 
    • You’re flexible and adapt your schedule to business needs 
    • You believe culture is built daily  through small meaningful actions 
    • You combine professionalism  with Mama’s quirky, human spirit 
    • You’re determined—you finish the marathon on time, with your best smile. 

    Method of Application

    Use the link(s) below to apply on company website.

     

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