Pavago is an offshore recruitment company that helps small and medium-sized businesses source global talent in operations, marketing, sales, and more. Founded in 2022, Pavago is fully remote, with 15 team members in Latin America, Europe, Asia, and the United States. In addition to using Plane to hire and pay its team members, Pavago also refers its own c...
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About the Role
- We’re hiring an experienced Salesforce Developer/Admin to own and enhance our Salesforce environment in a growing telecommunications organization.
- This role combines hands-on administration, technical development, integrations, and cross-functional collaboration to ensure Salesforce drives operational efficiency, data integrity, and business growth.
- You will work closely with Sales, Marketing, and Operations teams to build scalable solutions that support company-wide performance.
What You’ll Own
Salesforce Administration
- Manage day-to-day Salesforce administration including user setup, profiles, roles, permissions, and security settings.
- Maintain strong data integrity through data imports, exports, validation rules, and deduplication efforts.
- Generate, manage, and optimize reports, dashboards, and analytics for multiple departments.
- Provide end-user support, troubleshoot issues, and conduct training sessions to ensure adoption.
Development & Customization
- Build and maintain custom objects, fields, validation rules, and automation.
- Develop Apex classes, triggers, and Lightning Web Components for advanced functionality.
- Implement and manage workflow automation using Flow to streamline business processes.
- Customize page layouts and enhance user experience within Lightning Experience.
Integration & Optimization
- Integrate Salesforce with third-party systems including marketing automation, ERP, and billing platforms.
- Support API integrations to ensure seamless data flow across systems.
- Identify opportunities for system improvements and implement enhancements to improve performance and scalability.
- Support CI/CD processes and DevOps best practices for stable deployments.
Cross-Functional Collaboration
- Gather business requirements and translate them into scalable technical solutions.
- Collaborate with Sales, Marketing, and Operations teams to deliver effective CRM solutions.
- Document system architecture, processes, and user manuals for reference and training purposes.
Must-Have Experience & Skills
- 3–5+ years of Salesforce Administration experience.
- Hands-on Salesforce development experience (Apex, Flow, Lightning Web Components).
- Strong understanding of Salesforce data model and security architecture.
- Proven ability to build and optimize reports and dashboards.
- Experience with third-party integrations and API connectivity.
- Salesforce Administrator Certification (required).
- Salesforce Platform Developer I certification (strong plus).
- Familiarity with Sales Cloud, Service Cloud, and Marketing Cloud or HubSpot integrations.
- Understanding of CI/CD processes and DevOps tools.
- Experience working in fast-paced or startup environments preferred.
Core Competencies
- Excellent communication and interpersonal skills.
- Strong analytical thinking and problem-solving abilities.
- Ability to work independently and in a collaborative team environment.
- Adaptable with a willingness to learn and grow with emerging technologies.
Key Metrics for Success
- Maintain high Salesforce system reliability and performance.
- Ensure clean, accurate, and well-governed CRM data.
- Reduce manual processes through effective automation and workflow optimization.
- Successfully implement and maintain integrations across business systems.
- Improve reporting accuracy and cross-departmental visibility.
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About the Role
- We are hiring a Lead Backend Engineer to own the entire technical function of an early-stage SaaS platform. This is a hands-on leadership role where you will write production code daily while making architecture, infrastructure, and AI system decisions for a platform operating at scale.
- You will be accountable for backend architecture, system reliability, AI pipelines, and guiding a small development team in a fast-moving startup environment.
Responsibilities
Backend Architecture & Engineering
- Design, build, and maintain a .NET 8.0 / C# backend using Clean Architecture and DDD principles
- Own the architecture and codebase across 14+ independently deployed microservices
- Deliver new features, refactor existing systems, and resolve performance bottlenecks
AI Systems & LLM Orchestration
- Design and operate production-grade AI pipelines across multiple LLM providers
- Optimize prompts and workflows for batch processing, personalization, and segmentation at scale
- Manage rate limits, failover strategies, and cost optimization across AI providers
Databases & Data Infrastructure
- Manage MySQL, Redis, and MongoDB in production environments
- Oversee bulk writes, caching strategies, event streams, and analytics pipelines
- Ensure data consistency and performance across distributed services
Infrastructure, Reliability & Monitoring
- Own Linux-based infrastructure, CI/CD pipelines, and service deployments
- Implement centralized logging, monitoring, alerting, and uptime tracking
- Proactively identify and mitigate reliability and scalability risks
API Integrations & System Resilience
- Manage 25+ third-party API integrations used in production
- Design retry, fallback, and graceful degradation strategies
- Ensure system stability when external providers fail or degrade
Team Leadership & Engineering Standards
- Lead and mentor a small engineering team through code reviews and architectural guidance
- Set and enforce engineering standards, workflows, and best practices
- Collaborate closely with the founder on product direction and technical strategy
What Makes You a Perfect Fit
- You are a senior, hands-on engineer who enjoys owning systems end-to-end
- You are comfortable being the most experienced technical person on the team
- You balance fast execution with long-term architectural thinking
- You take ownership of reliability, performance, and technical outcomes
- You thrive in early-stage startup environments
Required Experience & Skills
- Deep expertise in .NET 8.0, C#, ASP.NET Core, and Entity Framework Core
- Experience with distributed systems and independently deployed services
- Strong production experience with MySQL, Redis, and MongoDB
- Hands-on DevOps experience with Linux servers and CI/CD pipelines
- Experience managing large numbers of third-party API integrations
- Proven experience building and operating AI/LLM systems at scale
- Familiarity with AI-assisted development tools and workflows
- Strong understanding of monitoring, observability, and incident prevention
- Experience leading small engineering teams
- Strong English communication skills
What Does a Typical Day Look Like ?
- Write and review production backend code
- Make architectural decisions across services, databases, and AI pipelines
- Monitor system health and resolve reliability issues
- Guide developers through code reviews and technical feedback
- Collaborate with the founder on product and system evolution
Method of Application
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