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  • Posted: Feb 27, 2024
    Deadline: Not specified
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    RSAWEB is a well established proudly South African ISP specialising in Cloud, internet access, hosting and enterprise class data centre solutions. Founded in 2001, RSAWEB has grown rapidly, and now caters to a range of customers, from home users to Corporates. We have also developed an extensive Cloud network throughout South Africa.
    Read more about this company

     

    Business Account Manager (JHB)

    Key Objectives

    • Manage a portfolio of clients using excellent relationship building techniques.
    • Developing account management strategies and coordinating with internal teams to deliver solutions to meet client needs.
    • Using previous business development and solution selling experience to grow RSAWEB Business’s customer base.
    • Consistently meet and exceed revenue targets.
    • Attending industry networking events.
    • Identify opportunities to move legacy customer computing environments into their own unique Virtual Data Centers at RSAWEB Business.
    • The ability to create meaningful proposals customised to each customer's requirement.
    • The ability to aggressively manage the sales cycle to ensure customers are onboarded quickly and efficiently.
    • Effective co-ordination and escalation of matters to relevant business managers.
    • Maintain accurate sales forecast and weekly activity reports.
    • And any other reasonable task.

    Requirements

    • Experience with selling Business Connectivity, Cloud, Mobile Data and/or IOT.
    • Minimum of 5 to 7-year track record in a Solution Sales / Account Management environment.
    • Uncover and create new business opportunities through independent prospecting.
    • Provide support and regular updates to clients experiencing outages.
    • Degree level preferential.
    • Excellent teamwork and communication skills.
    • Commitment to delighting customers.
    • Ownership – able to take responsibility, troubleshoot problems and work with teams to get results.
    • Able to cultivate trust and credibility with peers and customers and maintain strong working relationships at all levels of RSAWEB.
    • Positive attitude, self-motivated and managed.

    go to method of application »

    Business Account Manager (CPT)

    Key Objectives

    • Manage a portfolio of clients using excellent relationship building techniques.
    • Developing account management strategies and coordinating with internal teams to deliver solutions to meet client needs.
    • Using previous business development and solution selling experience to grow RSAWEB Business’s customer base.
    • Consistently meet and exceed revenue targets.
    • Attending industry networking events.
    • Identify opportunities to move legacy customer computing environments into their own unique Virtual Data Centers at RSAWEB Business.
    • The ability to create meaningful proposals customised to each customer's requirement.
    • The ability to aggressively manage the sales cycle to ensure customers are onboarded quickly and efficiently.
    • Effective co-ordination and escalation of matters to relevant business managers.
    • Maintain accurate sales forecast and weekly activity reports.
    • And any other reasonable task.

    Requirements

    • Experience with selling Business Connectivity, Cloud, Mobile Data and/or IOT.
    • Minimum of 5 to 7-year track record in a Solution Sales / Account Management environment.
    • Uncover and create new business opportunities through independent prospecting.
    • Provide support and regular updates to clients experiencing outages.
    • Degree level preferential.
    • Excellent teamwork and communication skills.
    • Commitment to delighting customers.
    • Ownership – able to take responsibility, troubleshoot problems and work with teams to get results.
    • Able to cultivate trust and credibility with peers and customers and maintain strong working relationships at all levels of RSAWEB.
    • Positive attitude, self-motivated and managed.

    go to method of application »

    Junior Project Manager - Sea Point

    Key objectives:

    • Providing daily administrative support tasks such as data capturing and proofreading of documents.
    • Assist in developing project plans, defining scope, objectives and deliverables.
    • Coordinate tasks and activities among team members, ensuring alignment with project goals.
    • Engaging with and providing continuous feedback to stakeholders regarding installations.
    • Maintain project documentation plans, schedules and reports
    • Schedule appointments, update and maintain appointment calendars.
    • Track timelines
    • Assess in identifying project risks
    • Monitor project deliverables to ensure they meet quality standards.
    • Contribute to resolving project related issues.
    • Meeting minute taking.
    • And any other reasonable task

    Requirements

    • Completed tertiary qualification in IT or Project Management.
    • Minimum of 2 years working in a similar position.
    • Demonstrated knowledge of enterprise connectivity, Voip, Cloud and related products.
    • Demonstrated experience of working as part of a team delivering complex tasks
    • Stock Control
    • Excellent written and verbal communication skills
    • Excellent interpersonal skills
    • Excellent organisational skills
    • A flexible approach and the ability to work effectively with others
    • Attention to detail with an ability to work autonomously.

    go to method of application »

    Web Content Administrator - Sea Point

    Job Duties

    1. Content Management:

    • Utilise WordPress as the primary Content Management System (CMS) to update, edit, and maintain website content.
    • Create and optimise web pages using Elementor, ensuring a visually appealing and user friendly design.
    • Collaborate with cross-functional teams to gather and implement content updates on the website.

    2. eCommerce Management:

    • Maintain and update product information, images, and pricing through WooCommerce.
    • Troubleshoot and resolve any issues related to the WooCommerce plugin.

    3. SEO Optimization:

    • Implement basic SEO best practices to enhance the visibility of web content.
    • Collaborate with various teams to incorporate relevant keywords and constantly improve search engine rankings.

    4. Design Skills:

    • Create visually stunning and effective web pages by leveraging design skills, ensuring alignment with brand guidelines.
    • Develop and optimise graphics, images, and multimedia elements for online use.
    • Collaborate with the design team to enhance overall website aesthetics.

    5. Communication:

    • Collaborate closely with the Marketing team to understand content requirements and marketing initiatives.
    • Communicate effectively with stakeholders, providing updates on content status, timelines, and potential issues.
    • Craft compelling and error-free written content for web pages, ensuring clarity and consistency in messaging.

    6. Attention to Detail:

    • Demonstrate a meticulous eye for detail, ensuring accuracy and consistency in all digital content. Conduct regular audits to identify and rectify any errors, broken links, or formatting issues on the website.

    Requirements

    • Matric Certificate is essential
    • Diploma and/or Bachelor's degree in Marketing, Communications, or a related field.
    • Minimum of 2 to 5 years of experience in digital content management, with a strong focus on WordPress, Elementor, and WooCommerce
    • Proficient in graphic design tools such as Adobe Creative Suite (Photoshop, Illustrator) will be advantageous
    • Excellent verbal and written communication skills, with the ability to convey complex ideas concisely
    • Strong attention to detail and commitment to delivering error-free, high-quality content
    • Ability to adapt to changing priorities and work effectively in a fast-paced environment

    go to method of application »

    Senior Cloud Engineer - Sea Point

    Responsibilities

    • Design and implement cloud-based solutions in Azure, AWS, and VMware environments
    • Develop, test, and deploy infrastructure as code using tools such as Terraform and Ansible
    • Collaborate with cross-functional teams to ensure successful implementation of cloud solutions
    • Implement and maintain cloud security measures to protect client data and applications
    • Automate cloud operations tasks, including provisioning, configuration, and maintenance
    • Troubleshoot and resolve complex cloud infrastructure issues
    • Ensure security, scalability, and availability of cloud-based systems
    • Stay up-to-date with emerging cloud technologies and recommend improvements to current processes Senior Cloud Engineer (Azure, AWS, VMware, Linux)
    • Work on AWS cloud migration and deployment projects and deliver professional services and resource deployments
    • Develop and maintain security controls for encryption, identity management, and access control
    • Provide guidance and support to development teams on best practices for cloud infrastructure and application deployment
    • Deliver Azure public cloud migrations, deployments, and Azure services administration
    • Collaborate with cross-functional teams including DevOps, SOC, and Networks to develop and implement cloud solutions
    • Monitor cloud infrastructure for availability, performance, and cost optimization
    • Participate in on-call rotation for critical incident response
    • Document cloud-based systems and processes to ensure ease of maintenance and scalability

    Requirements

    • Senior Cloud Engineers are expected to have experience with cloud migration, deployment, and management, as well as a deep understanding of cloud services and architectures. RSAWEB is looking for a Senior Cloud Engineer who is skilled in developing scalable, reliable, and cost effective cloud solutions with:
    • Most important requirement is extensive experience with Linux operating systems - Engineer must be proficient in Linux administration, scripting, and troubleshooting.
    • At least 7 years of experience in cloud engineering, with a focus on Azure, AWS, and VMware clouds
    • Understanding of networking concepts and experience with configuring network infrastructure in cloud environments
    • Excellent problem-solving and troubleshooting skills.
    • Strong communication and collaboration skills
    • Ability to work independently and in a team environment.
    • Security expertise with in-depth knowledge of cloud security best practices, including encryption, identity management, access control, and compliance.

    Extra credit if you have: 

    • Strong skills in deployment as code using tools such as Terraform and Ansible
    • Familiarity with containerization technologies such as Docker and Kubernetes
    • Develop scripts and automation using APIs to streamline cloud infrastructure management and operations
    • Automation and scripting skills in Python, Bash, or PowerShell and familiar with API integration and automation tools such as Jenkins, GitLab, or Chef

    Qualifications

    • Bachelor's degree in Computer Science, Information Technology, or related field
    • Professional certifications such as AWS Certified Solutions Architect, Certified Kubernetes Administrator or similar internationally recognized cloud certifications are a plus

    go to method of application »

    Software Technical Lead - Sea Point

    Job Requirements

    • Construct and support code across a wide array of projects
    • You will need some involvement (consulting) in almost all major directives.
    • Coordinate technical requirements between DevOps and 3rd Parties.
    • Provide support and strategic vision for technical development of systems.
    • Work closely with the product manager & solutions architect to develop technical designs.
    • Take a key role in the design and implementation of the development life cycle.
    • Analyze, code, review, implement and update existing systems.
    • Develop solutions for the company's current technology needs.
    • Assist developers in the removal of technical blockers and impediments.
    • Coaching/Mentoring of team members
    • Maintain technical documentation.
    • Define and maintain development standards.
    • Ensure system architecture maintains an acceptable security standard.
    • Any other reasonable tasks within the Development team

    Requirements

    • A minimum of 5 years as a Software Developer
    • At least 2 years as a Software Technical Lead, or in a similar capacity.
    • Proficient in modern programming languages with a focus on Python and PHP
    • Proven ability to lead a Development Team with success.
    • Full software development life-cycle experience
    • A relatively grounded understanding of Automated Testing platforms, such as unit testing and behavior-driven development
    • Some knowledge of continuous integration or automated deployment, orchestration on the cloud with containerizations
    • A well-grounded knowledge of source control. Extra brownie points for GIT and GITflow
    • A grounded understanding of OOP, MVC, DDD, and other software development patterns
    • A solid foundation or sufficient exposure in working with MVC frameworks such as Rails, Cake, code-ignitor, Zend, Django
    • Experience in agile or other development methodologies
    • A grounded understanding of SOA (Micro Services) and Rest API
    • Grounded Experience in working with & building REST API’s
    • Experience with large scale business-grade software and heavily integrated systems
    • Articulate with Good interpersonal relationship skills
    • Ability to work with a diverse array of people with different values and concerns
    • Ability to work under pressure
    • An ability to acclimate to new systems quickly, and easily transition between problems

    go to method of application »

    Software QA Tester - Sea Point

    Job Duties: 

    • Root Cause Analysis
    • Troubleshooting/ Debugging
    • Reviewing software requirements and preparing test scenarios.
    • Executing tests on software usability.
    • Analyzing test results on database impacts, errors or bugs, and usability.
    • Preparing reports on all aspects related to the software testing carried out and reporting to the design team.
    • Interacting with the functional consultants and other team members to understand product requirements.
    • Participating in design reviews and providing input on requirements, product design, and potential problems.

    Requirements

    • Bachelor's Degree and/or certificates in IT or related field.
    • 5+ Years Work experience as a QA Tester
    • Experience in manual testing
    • Familiarity with agile and Jira/Confluence is a must.
    • Software Development background advantages
    • Experience in automated testing is advantages

    go to method of application »

    Partner Account Manager (CPT)

    Job Duties

    • Build positive working relationships with channel partners to maximize product sales within the customer base.
    • Manage existing partners and recruit new partners for sales growth.
    • Coordinate with partners to identify key sales opportunities to generate revenue.
    • Provide product training to partners and inform them about services offered.
    • Develop and review sales proposals with partners.
    • Develop partner specific sales and marketing plans to increase marketing and selling efforts.
    • Manage daily sales activities with partners to achieve revenue objectives.
    • Assist in product placement and promotional activities to increase sales.
    • Coordinate with partners to develop joint business plans to mutually agree with business objectives.
    • Perform business reviews and recommend improvements.
    • And any other reasonable task.

    Requirements

    • Proven experience (typically 1-4 years) in Sales Account management in an ISP and / or IT environment.
    • Familiarity with sales management methodologies and sales management tools.
    • Strong organizational and time management skills with an ability to prioritize tasks and manage multiple accounts concurrently.

    Certifications such as:

    • A commercial degree is preferred, but not essential.
    • Associated work experience will be beneficial.
    • Experience with connectivity solutions, internet hosting, virtualization / cloud technologies, and mobile data solutions.
    • Experience with network connectivity services.
    • Uncover and create new business opportunities through independent prospecting.
    • Strong negotiation skills and the ability to close deals under pressure.
    • Solid teamwork and communication skills.
    • Ownership – able to take responsibility, troubleshoot problems and work with teams to get results.
    • Able to cultivate trust and credibility with peers and maintain strong working relationships.

    Method of Application

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