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The Shoprite Group of Companies, comprising several iconic brands, is the largest retailer in Africa. It started out as a group of eight grocery stores in 1979, and has grown into a technologically-advanced, continent-wide business selling items from food, liquor and medicine, to concert tickets and furniture. Today the Group is at the forefront of retail...
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Job Objectives
INDIVIDUAL
OPERATING RESULTS ACHIEVED THROUGH DELEGATED TASKS
- Pharmacy administration
- Housekeeping
- Stock control
- Customer service
- Sales
- Compliance
- Marketing campaigns
MANAGEMENT
- Operational work planning.
- Priority setting and scheduling of staff.
- Operational performance monitoring.
- People and enabling capacity management/Resourcing.
- Manage cross-functional relationships e.g. with Prescribers, Suppliers, Head Office, Store manager, and Cash office.
- Resolve escalated operational issues.
- Budget management.
LEADERSHIP
- Developing and tutoring staff, interns, and assistants.
- Motivate and discipline the team.
Qualifications
Essential
- Bachelor of Pharmacy degree/ equivalent qualification.
- Registered as a pharmacist at the South African Pharmacy Council (SAPC).
Desirable
Experience
Essential
- Experience in managing staff.
- Experience working in a retail pharmacy environment.
Knowledge and Skills
- Knowledge of Retail operations.
- Knowledge of dispensing systems and ordering systems.
- Knowledgeable with regard to pharmacy legislation.
- Knowledge of financial management principles and systems.
- Computer literacy – MS Office skills.
- Unisolv experience.
- Marconi experience (advantageous).
- Effective conflict management skills.
- Excellent interpersonal and customer-centric skills.
- Excellent organizing and planning skills.
- High level of attention to detail.
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Job Objectives
- Handling of payments and balance sales and receipts according to company procedure.
- Be aware of new products and keep your product knowledge up to date.
- Restocking items and organizing the sales floor according to standard operating procedures.
- Regularly conducting price audits to identify and rectify price discrepancies.
- Processing customer payments using the stores's Point of Sale (POS) system.
- Maintaining product knowledge to offer advice and recommendations.
- Stay up to date on all promotions and special offers.
- Maintain visual merchandising standards.
- Conduct proper housekeeping.
- Handle all customer queries timeously and escalate to higher management when necessary.
Qualifications
Essential:
Experience
Essential:
- At least 5 months point of sale / till point experience within a retail environment.
- Proven track record in retail sales, including experience working on the sales floor and behind the cash counter.
Knowledge and Skills
- Solid understanding of customer service principles.
- Knowledgeable of stock receiving procedures and merchandising standards.
- Computer literate.
- Bilingual, preferably fluent in Afrikaans and English.
- Engaging and friendly personality.
- Knowledgeable of payment procedures (e.g. cash, cheque, bank card, credit cards, coupons, vouchers).
- The ability to work in a fast-paced environment.
- Strong organizational and attention to detail skills.
- Effective communication skills.
- Exceptional customer service skills.
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Job Objectives
To manage test planning and analysis
- Develop, modify, and ensure that software testing plans are executed.
Test scenario and/or test case preparation, construction, and review
- Identify what to test by translating process models, functional- and business requirement specifications into testable test plans and test cases.
Test prerequisites compilation
- Identify and obtain required test resources (data, scenarios, tools) for the internal and external.
Test execution, recording and defect logging.
- Follow the written test case/ specification.
- Execute alternate test variants and negative scenarios.
Maintain testing that conforms to the TCoE quality standards framework with a high level of accuracy.
- Understand the application under test and ensure that it meets the necessary expectations as defined by business.
Test status updates and reporting
- Provide feedback to the development team and ensure the work is carried out in accordance with the schedule and the quality requirements.
Qualifications
- Formal Education Grade 12 - essential.
- Degree or Diploma in Information Technology or related field – desirable.
- Formal software testing training (e.g... ISEB, ISTQB CTFL) – essential.
Experience
- 4 – 6 years Experience as a Senior Test Analyst with demonstrable experience with manual testing – essential.
- 6 years of Knowledge of functional testing, system testing, end-to-end scenario testing, integration testing, regression testing – essential.
- 4 – 6 years Preparation of testing documents and performing internal testing - essential.
- 4 – 6 years Preparation of Data templates for various objects - essential.
- 4 – 6 years of Integration testing with other related modules - essential.
- Knowledge and Skills
- Knowledge of systems performance testing, user acceptance testing.
- Experience of testing using an automated test tool such as QC and QTP/Selenium/Test Complete/Robot Framework or any other. - desirable
- 4 – 6 years of Change Requests - essential
- Identifying Change Requests (CR’s) and writing System Proposals for them.
- Preparing test scenarios and data for testing of CR’s (Change Requests).
- Testing CR’s (Change Requests) and preparing test results.
- Experience working with Linux - desirable.
- Experience working with legacy systems – desirable.
- Testing experience in a retail environment.
- Experience with API testing, Automated testing tools and Remedy or similar CM experience. - desirable
go to method of application »
Job Objectives
- Handling of payments and balance sales and receipts according to company procedure.
- Be aware of new products and keep your product knowledge up to date.
- Restocking items and organizing the sales floor according to standard operating procedures.
- Regularly conducting price audits to identify and rectify price discrepancies.
- Processing customer payments using the stores's Point of Sale (POS) system.
- Maintaining product knowledge to offer advice and recommendations.
- Stay up to date on all promotions and special offers.
- Maintain visual merchandising standards.
- Conduct proper housekeeping.
- Handle all customer queries timeously and escalate to higher management when necessary.
Qualifications
Essential:
Experience
Essential:
- At least 5 months point of sale / till point experience within a retail environment.
- Proven track record in retail sales, including experience working on the sales floor and behind the cash counter.
Knowledge and Skills
- Solid understanding of customer service principles.
- Knowledgeable of stock receiving procedures and merchandising standards.
- Computer literate.
- Bilingual, preferably fluent in Afrikaans and English.
- Engaging and friendly personality.
- Knowledgeable of payment procedures (e.g. cash, cheque, bank card, credit cards, coupons, vouchers).
- The ability to work in a fast-paced environment.
- Strong organizational and attention to detail skills.
- Effective communication skills.
- Exceptional customer service skills.
go to method of application »
Job Objectives
- Undergo comprehensive training to develop skills in retail management.
- Assist in overseeing daily store operations, including customer service, inventory management, and team supervision.
- Learn and implement effective sales strategies to achieve targets and maximize profitability.
- Collaborate with senior management to drive business growth and maintain high standards of performance.
- Demonstrate a strong work ethic, enthusiasm, and adaptability to learn new tasks quickly.
Qualifications
- Grade 12 – Essential
- Degree/Diploma - Advantageous
Experience
- No prior experience required, but a willingness to learn and grow in the retail industry. However, previous experience will be to your advantage
- Hardworking individual with a dynamic personality and a passion for retail.
- Ability to thrive in a fast-paced environment and handle multiple responsibilities efficiently.
- Committed to a long-term career path with the company, demonstrating loyalty and dedication.
- Candidates with a history of job stability preferred.
Knowledge and Skills
- Able to speak English and Afrikaans Fluently
- Management of perishable products.
- Understanding of the retail consumer behaviour and buying trends.
- Excellent verbal and written communication skills.
- Excellent interpersonal skills.
- Exceptional customer service and people management skills.
- Understanding of business reporting.
- Knowledge of computer systems
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Job Objectives
- Coordinate and execute Test case generation and review (medium to high complexity and scale):
- Work alongside the IT Manager / Senior Test Analyst, and the Application specialist / Business Analyst to identify what to test by translating functional and business requirement specifications into testable test plans and test cases.
- Test prerequisites compilation
- Identify and obtain required test resources (data, scenarios, tools) for the internal and external.
- Identify the required test environment.
- Ensure test environment setup, e.g. test server access and test logins.
- Test execution, recording and defect logging
- Follow the written test case/ specification.
- Record test results.
- Compare actual results against expected results.
- Maintenance of high quality and accuracy
- Understand the application under test and ensure that it meets the necessary expectations as defined by business.
- Test status updates and reporting
- Provide feedback to the development team and ensure the work is carried out in accordance with the schedule and the quality requirements.
- Test closure activities
- Participate in project retrospectives and contribute and document lessons learnt.
- Ensure scripts are added to the TCoE script library.
Qualifications
- Formal Education Grade 12
- Formal software testing training (e.g. ISEB, ISTQB)
Experience
- 2 – 3 years Manual testing experience – essential
- Testing in a retail / financial sector - desirable
- API testing - desirable
- Automated testing tools experience - desirable
- Working on legacy systems - desirable
Knowledge and Skills
- 2 – 4 years Knowledge of functional testing, system testing, integration testing, regression testing – essential
- Knowledge of systems performance testing, user acceptance testing - desirable
- 2- 4 years of Thorough knowledge of structured test methods and processes – essential
- 2 – 4 years of Proven experience in testing complex user interfaces – essential
- 2 – 4 years of excellent understanding of testing concepts and the role of QA within Agile development methodology / Scrum management techniques – essential
- 2 – 4 years of commitment to quality and a thorough approach to work – essential
- Experience of testing using an automated test tool such as QC and QTP/Selenium/Test Complete/Robot Framework or any other - desirable
go to method of application »
Job Objectives
INDIVIDUAL
OPERATING RESULTS ACHIEVED THROUGH DELEGATED TASKS
- Pharmacy administration
- Housekeeping
- Stock control
- Customer service
- Sales
- Compliance
- Marketing campaigns
MANAGEMENT
- Operational work planning.
- Priority setting and scheduling of staff.
- Operational performance monitoring.
- People and enabling capacity management/Resourcing.
- Manage cross-functional relationships e.g. with Prescribers, Suppliers, Head Office, Store manager, and Cash office.
- Resolve escalated operational issues.
- Budget management.
LEADERSHIP
- Developing and tutoring staff, interns, and assistants.
- Motivate and discipline the team.
Qualifications
Essential
- Bachelor of Pharmacy degree/ equivalent qualification.
- Registered as a pharmacist at the South African Pharmacy Council (SAPC).
Desirable
Experience
Essential
- Experience in managing staff.
- Experience working in a retail pharmacy environment.
Knowledge and Skills
- Knowledge of Retail operations.
- Knowledge of dispensing systems and ordering systems.
- Knowledgeable with regard to pharmacy legislation.
- Knowledge of financial management principles and systems.
- Computer literacy – MS Office skills.
- Unisolv experience.
- Marconi experience (advantageous).
- Effective conflict management skills.
- Excellent interpersonal and customer-centric skills.
- Excellent organizing and planning skills.
- High level of attention to detail.
go to method of application »
Job Objectives
- To perform people management functions in the Meat Market
- To ensure client satisfaction of our customers
- To ensure product and stock availability through effective planning.
- To take responsibility for all quality control activities in the Meat Market environment
- To manage the administrative functions within the Meat Market
- To perform stock management functions within the Meat Market
- To manage all Hygiene and Safety activities of the Meat Market.
- To conduct various ad-hoc responsibilities to assist the team
Qualifications
Essential:
Desirable:
Experience
Essential:
- Previous Management Experience in a customer centric environment
- Meat Industry Experience
Knowledge and Skills
Essential:
- Knowledge of Meat Market hygiene and safety standards
- Knowledge of meat cuts/ products
Desirable:
- Basic knowledge of first aid
go to method of application »
Job Objectives
Employee Centric Delivery
- Providing administrative support across relevant People function according to People policies and procedures generally but also more specifically in the People function the portfolio delivers administrative services to.
- Adhering to legislative as required by the functional role.
- Escalating concerns or challenges immediately to ensure an efficient flow of work is maintained.
- Co-coordinating the resolution of queries related to the relevant People function, often communicating on behalf of others and delivering messages to third parties.
- Compiling and updating documents as required.
- Capturing, loading and processing of relevant documents on relevant systems.
- Maintaining filing and recording all required administration on systems for reference and auditing purposes.
- Making use of official templates and systems for correspondence, memo and related administrative activities.
- Updating and maintaining People data in accordance with data standards.
- Conducting general office and/or functional specific administration.
- Capturing and managing orders in the relevant systems where relevant within the function.
- Receiving stationery and supplying stationery as per order within the People function and as relevant.
- Maintaining stock levels and timeously place orders as required and relevant within the function.
- Liaising with external third parties if required in terms of the People processes within functional area.
- Ongoing screening of incoming correspondence and addressing according to level of priority for and within the relevant People function. Participating in projects and other adhoc activities like orientating new employees within the first week of joining, compiling lists of stakeholders etc.
- Ensuring work is completed according to the sequence required and agreed prioritisation.
People (Self, Team & Organisational)
- Participating in, and aligning with the People team to deliver solutions and services to the business.
- Participating in various team activities that foster an innovative, agile and employee centric culture where employees are supported, empowered and valued.
- Participating in various team activities that foster a wellness culture to ensure that the team team mentally, physically and emotionally feels supported.
- Participating in the enablement of a culture of open and transparent communication within the team.
Financial, Reporting & BI
- Ensuring accuracy in data input and relevant reports as applicable to the functional area.
- Using official data sources to inform administrative outputs.
- Assisting with compiling basic reports for input to broader People requirements.
- Consolidating basic costs or data as required by the functional area.
Governance & Compliance
- Ensuring compliance with relevant labour relations frameworks and legislation.
- Ensuring compliance to organisational and legislative governance frameworks and standards including the H&S requirements and POPI Act.
- Managing the identification and mitigation of functional team and administrative risks.
Future-Fit
- Participating in the integration and effective flow of work with other service areas and business.
- Identifying opportunities for continuous improvement in administrative delivery services.
- Suggesting or sharing ideas related to relevant administrative functional technology requirements where required.
Qualifications
- Diploma in Administration or equivalent - (beneficial).
- Grade 12, National Senior Certificate - (essential).
Experience
- +1 year in an administrative role with exposure to the specific functional area (portfolio) you are applying to (refer below for nine portfolios) - (essential).
- Experience within the FMCG, retail sector or similar - (preferred).
Knowledge and Skills
- SAP
- HR Legislature
- Advanced Excel Skills
Method of Application
Use the link(s) below to apply on company website.
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