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  • Posted: Nov 19, 2020
    Deadline: Not specified
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    Thaba Hotel won the Lilizela Tourism Award for 2016 for setting the benchmark in service excellence. Contributing to the industry, investing in skills provision, leading by example and for ensuring that each guest is given a world-class experience in Gauteng! Surrounded by Johannesburg’s Klipriviersberg Nature Reserve, Thaba Eco Hotel is known for lux...
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    Restaurant Manager

    Job description

    We are actively seeking a Restaurant Manager at Kraal Restaurant. The restaurant manager is responsible for ensuring that Kraal Restaurant is a highly profitable, service orientated, well managed facility providing clients with exceptional service as well as world class cuisine and beverage selections.

    The restaurant manager is responsible for the selection, development, training and performance management of restaurant employees and will be responsible for managing and coordinating the day to day activities of the Kraal Restaurant employees in order to deliver an exceptional dining experience to our customers.

    All duties and tasks are to be carried out efficiently in accordance with the company’s vision, values, goals and standards.

    Roles & Responsibilities

    • Manage and oversee the entire restaurant operation
    • Deliver superior guest services
    • Ensuring guest satisfaction
    • Plan and develop guest loyalty programs
    • Plan new and update existing menus
    • Plan and develop the overall restaurant marketing strategy
    • Participate at local food events
    • Respond efficiently to customer questions and complaints
    • Organize and supervise shifts
    • Manage and lead staff
    • Hire new employees
    • Training and evaluate staff performance
    • Estimate consumption, forecast requirements and maintain inventory
    • Manage restaurant supplies
    • Control costs and minimize waste
    • Nurture a positive working environment
    • Monitor operations and initiate corrective actions
    • Implement innovative strategies to improve productivity and sales

    Desired Competencies

    • 3 years of experience as a Restaurant Manager or similar role
    • 3 years of experience customer service management
    • Extensive food and wine knowledge
    • Computer literacy
    • Familiarity with restaurant management software
    • Experience in event planning
    • Strong leadership, motivational and people skills
    • Good financial management skills
    • Critical thinker and problem-solving skills
    • Team player
    • Good time-management skills
    • Great interpersonal and communication skill s
    • Culinary school diploma or Degree in Business Administration

    Qualifications & Experience

    • Culinary degree from four-year college or university, Business Management degree; or four years related experience and/or training; or equivalent combination of education and experience.
    • Minimum 3 years working experience in a Restaurant Manager Role

    go to method of application »

    Commis Chef

    The Role

    We are actively seeking a Commis Chef at Kraal Restaurant, a 4-star establishment. Working as part of a team, your main duties will be to assist the Chef de Partie and Sous Chefs in the preparation and service of food, ensuring that the highest standards are maintained at all times and ensuring that the designated Kitchen areas, equipment and utensils are always kept clean and tidy to the standards required by the Hotel.

    Roles & Responsibilities

    • Assisting in the food preparation process
    • Cooking and preparing elements of high-quality dishes
    • Preparing vegetables, meats and fish
    • Assisting other Chefs
    • Helping with deliveries and restocking
    • Assisting with stock rotation cleaning stations
    • Contributing to maintaining kitchen and food safety standards.

    Desired Competencies

    • Basic knowledge of all sections
    • Ability to work under supervision
    • Ability to produce good quality basic food
    • Understanding of health and safety
    • Understanding of basic food hygiene practices
    • Good oral communication
    • Team management skills
    • High level of attention to detail
    • Good level of numeracy Enthusiasm to develop your own skills and knowledge plus those around you
    • Adaptability to change and willingness to embrace new ideas and processes
    • Ability to work unsupervised and deliver quality work
    • Positive and approachable manner
    • Team player qualities

    Qualifications & Experience

    • Degree or one-year Diploma in Hotel Management or equivalent
    • Previous experience in similar Job role or minimum of 1 years’ experience as a Commis Chef

    Method of Application

    Use the link(s) below to apply on company website.

     

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