Fresh Openings at Brights Hardware

Purpose:

• To assist customers by helping them choose a product that is best suitable for whatever need the customer has, in such a manner that the assistance of the Sales Assistant is appreciated by the customer when he/she purchases any product. This will include the ability to provide good customer service in such a manner that customer satisfaction is achieved, resulting in generating sales and promoting the business therefore creating sustainable growth in margins and profits.

KEY RESPONSIBILITIES:

• Attend to customers in a professional and helpful manner
• Generate more sales, ensure customer satisfaction by providing excellent customer service
• Control stock levels and doing regular stock counts
• Advise customers with regards to products, which product would be best in order to solve the customers’ problem
• Place stock orders with buyers if necessary
• Attend to relevant admin tasks including up keep of customer book, special orders file and forwarding of invoices as well as other relevant tasks
• Ensure merchandising is done properly and that the products are priced correctly
• Participate in perpetual stock takes
• Ensure good housekeeping of work area
• Perform any work related tasks as delegated by superior

REQUIREMENTS:

• Matric or x3 Completed Intercept courses equating to total of 120 credits
• 2 Years minimum experience in a Hardware environment
• Basic product exposure (must have spent at least 2 years with Tools / Power tools products)
• Brights Induction (Service excellence)
• In-house entry level merchandising standards
• In house basic sales technique
• 2 x Department Product Knowledge Certificate
• Natural Sales flair
• Ability to communicate effectively (verbal & written)

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Purpose:

• To assist customers by helping them choose a product that is best suitable for whatever need the customer has, in such a manner that the assistance of the Sales Assistant is appreciated by the customer when he/she purchases any product. This will include the ability to provide good customer service in such a manner that customer satisfaction is achieved, resulting in generating sales and promoting the business therefore creating sustainable growth in margins and profits.

KEY RESPONSIBILITIES:

• Attend to customers in a professional and helpful manner
• Generate more sales, ensure customer satisfaction by providing excellent customer service
• Control stock levels and doing regular stock counts
• Advise customers with regards to products, which product would be best in order to solve the customers’ problem
• Place stock orders with buyers if necessary
• Attend to relevant admin tasks including up keep of customer book, special orders file and forwarding of invoices as well as other relevant tasks
• Ensure merchandising is done properly and that the products are priced correctly
• Participate in perpetual stock takes
• Ensure good housekeeping of work area
• Perform any work related tasks as delegated by superior

REQUIREMENTS:

• Matric or x3 Completed Intercept courses equating to total of 120 credits
• 2 Years minimum experience in a Hardware environment
• Basic product exposure (must have spent at least 2 years with Plumbing products)
• Brights Induction (Service excellence)
• In-house entry level merchandising standards
• In house basic sales technique
• 2 x Department Product Knowledge Certificate
• Natural Sales flair
• Ability to communicate effectively (verbal & written)

go to method of application »

Purpose :

• The purpose of this job is to assist in the efficiency and effectiveness of the wholesale division by ensuring all administration tasks are completes timeously. This will result in achieving customer satisfaction, in order to generate sales and promote the business and create sustainable growth.

KEY RESPONSIBILITIES:

• Ensure that stock is readily available for customers to purchase.
• Check the accuracy and completeness of stock received on delivery notes or invoices from suppliers against purchase orders as well as incoming transfers received from other branches as per stated SOP
• Regular stock counts to be done against stock received as per invoices, delivery notes or incoming transfers
• Check barcodes daily when receiving stock and report irregularities
• Daily floor walks to be done in the mornings per department and regularly communicate with merchandisers to replenish shelves/stock. Immediately report gaps to Stock-Coordinator who will address matter with relevant stakeholders to improve performance
• Assist in marking and packing in the storeroom. Check if stock is sorted, marked & packed according to Department or supplier for easy tracking purposes to improve performance
• Participate in perpetual stock takes
• Perform any work-related task as delegated by superior
• Ensure that all invoices to reach Admin department timeously
• Ensure that all incoming transfers are logged & distributed
• Logging of discrepancies in shorts & over books daily
• Filing of all transfers/paperwork
• Comply with Health & Safety standards
• Ensure housekeeping of work area

REQUIREMENTS:

• Matric or x3 Completed Intercept courses equating to total of 120 credits
• Candidates with no Matric but have NQF 3 Stock Management course at minimum 54 credits will be considered for the position
• Brights Induction (Service Excellence)
• 2 Years minimum experience in a similar role or industry
• Ability to communicate effectively (verbal & written) at all levels
• Ability to handle pressure
• Computer skills – Microsoft office (Internet, E-mails, Word & Excel)
• Time management skills
• Numerically skilled

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Job Description

• The purpose of this job is to ensure that stock is priced, packed and displayed in a professional manner, readily available and of good quality for customer purchase in such a manner that it results in a pleasant shopping experience for the customer in order to have customers return to the store increasing sales and profit margins.  This includes ensuring that fixed displays are planned and installed to show goods for maximizing internal advertising

KEY RESPONSIBILITIES:

• Ensure that stock is neatly packed and displayed in a professional manner, including accessibility to customers by categorising stock more effectively
• Ensure that corresponding transfer number matches page transfer number with details included i.e. (correct branch transfer from and to & dated)
• Ensure that all items are correctly priced and corresponds with shelf talker
• Ensure that all shelf talkers are clean and placed far left of the product
• Apply the “Block System” when merchandising stock
• Ensure that the shop floor and aisles are clean and clear of goods and is accessible for customers
• Remove all hazards and products from under shelves
• Develop overall promotional and display plans for approval
• Obtain props and other accessories and build displays
• Apply store procedure which is all of the above at all times
• Participate in perpetual stocktakes
• Ensure housekeeping of work area
• Perform any work-related tasks as delegated by superior

REQUIREMENTS:

• Grade 12 or Equivalent
• Candidates with no Matric but completed and Retail Operations leadership and or NQF 3 Stock Management course at minimum 54 credits will be considered for position.
• 1 Year minimum experience in a similar role or entry level stock exposure
• Basic product range knowledge
• Ability to handle pressure
• Ability to communicate effectively (verbal & written)
• Numerically skilled
• Creative skills