Fresh Openings at Hollard Insurance

    Job Purpose:

• The consultant will be responsible for a portfolio of recovery claims, of which the majority will be against insured entities. The objective of the role is to secure as high as possible recovery settlements at as high as possible recovery ratio.

Key responsibilities:

• Secure the set number of settlements per month.
• Secure the set payments of settlements per month.
• Finalize all claims due for finalization.
• Ensure completion of and maintenance of data accuracy.
• Align daily to reporting and data completion requirements.
• Effectively manage diary system.
• Continuously update and maintain file and claim records.
• Maintain a strong industry network.
• Collaborate and work closely together with others thereby leveraging constructive team dynamics and
• Aligning own behavior with the organization culture and
• Achieve own performance
• Actively participate in own professional development and career
• Proactively ensuring use of time, of resources, money, materials or equipment is in line with policies and
• Build positive customer relations and solve or escalate customer queries and complaints

Required Knowledge and Experience    

• 3 years of short-term insurance experience
• 3 years short term insurance motor or nonmotor recovery and liability claims experience
• Strong delictual- and merit evaluation competency.
• Arguing and negotiating skills – both verbal and written.
• Data accuracy and consciousness.
• Customer focused.
• Time Management &
• Identifying and Solving
• Making Decisions, Weighing
• Thinking Clearly & Analytically.
• Intermediate excel skills

Educational Requirements    

• Matric
• LLB / BCom LLB / Any other Legal Qualification
• Admitted Attorney advantageous

Deadline:17th February,2026

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Job Purpose

• The Underwriter – Construction & Engineering is responsible for underwriting, risk assessment, and portfolio quality within the Construction & Engineering department of Hollard Specialist Lines with a major focus on developing International Markets. The role focuses on delivering exceptional customer service, supporting brokers, driving profitable growth, and maintaining underwriting discipline in line with Hollard’s standards.
• It ensures accurate processing, sound risk selection, and timeous communication to internal and external stakeholders, contributing to the productivity and reputation of the business.

Key Responsibilities:

Customer & Broker Service

• Maintain a consistently high level of service to customers and brokers.
• Communicate timeously and professionally with all internal and external parties; respond to queries within 24 hours.
• Support and strengthen broker relationships through technical guidance and solution-based communication.

Underwriting

• Assess, select, and underwrite Construction & Engineering risks within delegated authority.
• Interpret policy wording and apply underwriting judgment to ensure accurate rating, risk acceptance, and endorsements.
• Understand how claims information impacts underwriting decisions and adjust terms where necessary.
• Ensure all policy processing and data input is completed accurately and within required timeframes.

Sales Support and Business Development

• Execute the sales process with professionalism, skill, and integrity.
• Communicate with potential clients and brokers in a knowledgeable, confident manner.
• Maximise conversion of leads and ensure retention of existing accounts.
• Position Hollard Specialist Lines’ Construction & Engineering products effectively through understanding and demonstrating product benefits.

Needs Analysis & Client Interaction

• Identify customer needs using effective questioning and attentive listening.
• Match product solutions appropriately to meet identified needs.
• Understand and handle objections, providing clear, appropriate responses.

Productivity & Operational Delivery

• Contribute to overall divisional productivity through accurate underwriting, efficient processing, and customer satisfaction.
• Ensure adherence to internal processes, Treating Customers Fairly (TCF) principles, and compliance requirements.
• Maintain an organised approach to workload management, prioritising deadlines and broker expectations.

Required Knowledge and Experience    
Required Experience

• More than 6 year underwriting experience.
• Construction and Engineering underwriting experience highly advantageous, in particular experience dealing with International Markets.
• Insurance knowledge and understanding of underwriting principles essential
• Ability to interpret policy wording and financial information
• Computer literate (MS Office; relevant underwriting systems)

Technical & Functional Skills

• Strong underwriting knowledge and understanding of Construction & Engineering products
• Ability to understand risk exposures, financial assessments, and contractor profiles
• Basic financial competence (estimates, premiums, endorsements)
• Ability to interpret policy wording and understand claims impact on underwriting
• Knowledge of insurance terminology and regulatory environment

Behavioural Skills

• Strong attention to detail
• Good telephone manner, communication skills, and listening capability
• Flexible and adaptive to change; fast learner
• Customer-focused mindset with a commitment to efficient, polite service
• Ability to multitask and work under pressure
• Results-oriented with a strong sense of accountability
• Fluent in English (Afrikaans advantageous)

Educational Requirements    
Required Qualifications

• Degree or Diploma in Business, Engineering, Insurance, or a related field.

Deadline:16th February,2026