Fresh Openings at Hollywoodbets

Minimum Requirements:

• Microsoft Office - Word and Excel.
• Willingness and ability to work shifts, weekends and public holidays.

Advantageous:

• A Diploma or Degree in a Finance related field.
• 1-2 years administration or Call center experience.

Key Responsibilities:

• Allocate deposits to customer accounts accurately using the deposit application.
• Ensure that unaccounted transactions are attended to daily.
• Process withdrawal requests from branches ensuring that the prescribed withdrawals checklist is adhered to.
• Respond to customer queries via calls and emails.
• Perform prescribed confirmation checks to confirm the identity of the customer before the account can be accessed to assist with customer queries or branch withdrawals.
• Ensure queries are resolved timeously at the point of call where possible, as well as queries that are escalated to other departments and follow up until resolved.
• Ensure that phones are not unnecessarily paused out from the call system.
• Ensure that the team displays good customer service principles in their dealings with customers and other internal Team Members/ departments/ branches as well as ensuring that the optimal turnaround time for account queries is maintained.
• Ensure that the company brand and image is promoted through excellent customer service.
• Identify root causes of customer and audit queries and look at ways and initiatives to reduce specific customer/ audit queries where appropriate, based on the nature of the query.
• Ensure quality targets are achieved and interventions are implemented to increase quality where there are shortfalls as and when required.
• Any other ad hoc duties that might be required.

Skills and Competencies:

• Good communication and Interpersonal skills.
• Impressive planning, organizational and time management skills.
• Good business acumen and high ethical work standards.
• Ability to always multitask and show initiative.
• Ability to work under pressure and still produce good quality results timeously.
• Excellent presentation and reporting skills.

Closing Date: 4th, July 2022

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Job Description:

Hollywoodbets has an exciting opportunity available for a Marketing Promoter to be based at our Mkhondo Branch within Mpumalanga. This role is responsible for promoting the Hollywood brand and ensuring that fixtures are up to date.

Minimum requirements:

• Sales experience.

Responsibilities:

• Ensure that fixtures and coupons are visible and updated.
• Reaching daily, weekly, and monthly sales targets and targets related to the increase in customer base.
• Drive daily sales through the effective demonstration and/or explanation of products.
• Drive marketing campaigns to increase sales.
• Promote the Hollywood brand. Set up and arrange displays at the branch to attract the attention of prospective and existing customers.
• Effective branding of branches.
• Keep work areas neat and tidy to promote a positive image to customers.
• Might be required to rove between branches and stores as per operational needs.
• Any other related duties that might be required.

Customer experience:

• Assist customers with betting queries.
• Set up and arrange displays at the branch to attract the attention of prospective and existing customers.

Sales:

• Actively promote and sell products or services. This includes marketing tactics, sales techniques, and a sales control system.

Results Driven:

• Consistently deliver required business results; set and achieve goals, consistently complies with quality standards and meet deadlines; maintain focus on organisational goals.

Communication and listening:

• Use correct voice tone and apply content according to topic appropriateness.
• Give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate times.

Systems:

• Understands the operating systems and software platforms.

Skills and competencies:

• Demonstrates a good understanding of betting procedures.
• Understands the different betting types.
• Manage income and pay-outs by following the company policies, practices, and procedures.
• Showing concern for all aspects of the job.
• Maintain responsibility for tasks and have the ability to identify irregularities.

Closing Date: 27th, July 2022

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Job Description:

Hollywoodbets has an exciting opportunity available for a Marketing Promoter to be based at our Mkhondo Branch within Mpumalanga. This role is responsible for promoting the Hollywood brand and ensuring that fixtures are up to date.

Minimum requirements:

• Sales experience.

Responsibilities:

• Ensure that fixtures and coupons are visible and updated.
• Reaching daily, weekly, and monthly sales targets and targets related to the increase in customer base.
• Drive daily sales through the effective demonstration and/or explanation of products.
• Drive marketing campaigns to increase sales.
• Promote the Hollywood brand. Set up and arrange displays at the branch to attract the attention of prospective and existing customers.
• Effective branding of branches.
• Keep work areas neat and tidy to promote a positive image to customers.
• Might be required to rove between branches and stores as per operational needs.
• Any other related duties that might be required.

Customer experience:

• Assist customers with betting queries.
• Set up and arrange displays at the branch to attract the attention of prospective and existing customers.

Sales:

• Actively promote and sell products or services. This includes marketing tactics, sales techniques, and a sales control system.

Results Driven:

• Consistently deliver required business results; set and achieve goals, consistently complies with quality standards and meet deadlines; maintain focus on organisational goals.

Communication and listening:

• Use correct voice tone and apply content according to topic appropriateness.
• Give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate times.

Systems:

• Understands the operating systems and software platforms.

Skills and competencies:

• Demonstrates a good understanding of betting procedures.
• Understands the different betting types.
• Manage income and pay-outs by following the company policies, practices, and procedures.
• Showing concern for all aspects of the job.
• Maintain responsibility for tasks and have the ability to identify irregularities.

Closing Date: 27th, July 2022

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Job Description:

Hollywoodbets has an exciting opportunity available for a Marketing Promoter to be based at our Mkhondo Branch within Mpumalanga. This role is responsible for promoting the Hollywood brand and ensuring that fixtures are up to date.

Minimum requirements:

• Sales experience.

Responsibilities:

• Ensure that fixtures and coupons are visible and updated.
• Reaching daily, weekly, and monthly sales targets and targets related to the increase in customer base.
• Drive daily sales through the effective demonstration and/or explanation of products.
• Drive marketing campaigns to increase sales.
• Promote the Hollywood brand. Set up and arrange displays at the branch to attract the attention of prospective and existing customers.
• Effective branding of branches.
• Keep work areas neat and tidy to promote a positive image to customers.
• Might be required to rove between branches and stores as per operational needs.
• Any other related duties that might be required.

Customer experience:

• Assist customers with betting queries.
• Set up and arrange displays at the branch to attract the attention of prospective and existing customers.

Sales:

• Actively promote and sell products or services. This includes marketing tactics, sales techniques, and a sales control system.

Results Driven:

• Consistently deliver required business results; set and achieve goals, consistently complies with quality standards and meet deadlines; maintain focus on organisational goals.

Communication and listening:

• Use correct voice tone and apply content according to topic appropriateness.
• Give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate times.

Systems:

• Understands the operating systems and software platforms.

Skills and competencies:

• Demonstrates a good understanding of betting procedures.
• Understands the different betting types.
• Manage income and pay-outs by following the company policies, practices, and procedures.
• Showing concern for all aspects of the job.
• Maintain responsibility for tasks and have the ability to identify irregularities.

Closing Date: 27th, July 2022

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Job Description:

Hollywoodbets has an exciting opportunity available for a Marketing Promoter to be based at our Mkhondo Branch within Mpumalanga. This role is responsible for promoting the Hollywood brand and ensuring that fixtures are up to date.

Minimum requirements:

• Sales experience.

Responsibilities:

• Ensure that fixtures and coupons are visible and updated.
• Reaching daily, weekly, and monthly sales targets and targets related to the increase in customer base.
• Drive daily sales through the effective demonstration and/or explanation of products.
• Drive marketing campaigns to increase sales.
• Promote the Hollywood brand. Set up and arrange displays at the branch to attract the attention of prospective and existing customers.
• Effective branding of branches.
• Keep work areas neat and tidy to promote a positive image to customers.
• Might be required to rove between branches and stores as per operational needs.
• Any other related duties that might be required.

Customer experience:

• Assist customers with betting queries.
• Set up and arrange displays at the branch to attract the attention of prospective and existing customers.

Sales:

• Actively promote and sell products or services. This includes marketing tactics, sales techniques, and a sales control system.

Results Driven:

• Consistently deliver required business results; set and achieve goals, consistently complies with quality standards and meet deadlines; maintain focus on organisational goals.

Communication and listening:

• Use correct voice tone and apply content according to topic appropriateness.
• Give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate times.

Systems:

• Understands the operating systems and software platforms.

Skills and competencies:

• Demonstrates a good understanding of betting procedures.
• Understands the different betting types.
• Manage income and pay-outs by following the company policies, practices, and procedures.
• Showing concern for all aspects of the job.
• Maintain responsibility for tasks and have the ability to identify irregularities.

Closing Date: 27th, July 2022

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Job Description

Hollywoodbets has exciting opportunities available for VIP (Security) Officers (X3) to be based at the Team Support Office in Umhlanga, Durban. VIP (Security) Officers are responsible for creating and maintaining a safe environment for the people. This may include securing premises by monitoring surveillance equipment or by patrolling activities. The VIP (Security) Officers expected to prevent loss and theft and report any irregularities or suspicious acts.

Minimum Requirements:

• Grade C.
• Computer Literate.
• 1 – 2 year’s Security experience.
• Registered with PSIRA (Private Security Industry Regulatory Authority).

Advantageous:

• Valid driver’s license.

Responsibilities:

• VIP (Security) Officer must be present 15 minutes before the Branch opens.
• Branch Manager or Senior Team leader will open the Branch in the presence of the VIP (Security) Officer.
• VIP (Security) Officer need to ensure they conduct a perimeter patrol before the Branch opens.
• VIP (Security) Officer need to check around the premises for any suspicious movements before the Branch is opened.
• VIP (Security) Officer needs to be extremely vigilant and alert at all times of their surrounds before the opening and closing of the Branch.
• VIP (Security) Officer needs to conduct a floor walk once the Branch is open, to observe all is order.
• VIP (Security) Officer must valid all observation checks are completed before the Branch Manager or Senior Team Leader continues with their daily checks.
• During opening and closing, one VIP (Security) Officer must be positioned away from the entrance, observing his or her colleague and checking for potential danger.
• Patrolling should include inside and outside the Branch entrance, back areas and all parking areas.
• Ensure all two-way radios are fully charged during shift change and hand over equipment inspection.
• Charge the batteries overnight so that they are useable from the beginning of your shift.
• Ensure all panic button and two-way radios are in good working conditions and keep safely.
• VIP (Security) Officer must carry their panic buttons, two-way radios and earpieces to ensure open communication and ease of access in the event of an emergency.
• The VIP (Security) Officer that is posted to the searching zone must use the scanner to search all guest entering the Branch including team members.
• Ensure at the searching zone the Branch door or the gate is always kept close.
• VIP (Security) Officer are not allowed to cross gender scan guest entering the Branch.
• Male guest must be scanned by only male VIP (Security) Officer, female guest to be scanned by only female VIP (Security) Officer.
• VIP (Security) Officer must ensure to search female bags with a stick. Male guest is not allowed to bring in their bags.
• VIP (Security) Officer is to direct traffic on our premises and ensure the free flow of foot traffic and to control the number of vehicles entering and exiting the building.
• End of day closing procedure, VIP (Security) Officer must minimize entry by sliding close one door to ensure security of minimizing high risk.
• VIP (Security) Officer must attend Branch meeting when notified by the Branch Manager to attend.
• VIP (Security) Officer must assist when receiving stock, doing alarm test and submitting of daily report every morning by 10:00am.

Guest Service:

• First impressions last – VIP (Security) Officer are at the forefront of Hollywood.
• VIP (Security) Officer are the first encounter with the guest.
• Ensure to make the impression by greeting the Guest with “Good day, welcome to Hollywood”
• Ensure to provide good guest service by being friendly, helpful, polite and courteous at all times.
• Pro-actively address guest complaints and ensure guest feedback is communicated clearly in an effective and positive manner.
• Create a guest centric culture within the Branch and drive the philosophy of “service with a smile” at all times.
• Ensure to treating our guest with respect and have the good attitude at all times.
• When Guest are leaving the Branch VIP (Security) Officer to wish the guest good evening or good night and ask them to come again. “Good Bye Sir, please come again.

Compliance:

• VIP (Security) Officer must ensure they are dressed in full Amadoda uniforms with their name badges before the beginning of their shift. (Black shoes, black socks and white vet only).
• Scan all persons entering the premises including team members.
• Be observant of guest leaving the Branch, identify if they entered the Branch with something you noticed and are leaving without that object.
• No bags are allowed inside the premises.
• No Weapons or Guns are allowed into the premises (except on an official law enforcement officer).
• No person under the age of 18 is allowed into the premises.
• If you are dealing with a difficult customer, contact your colleagues and press the panic button before the situation escalates out of control.
• In Branches with no liquor license, no alcohol is allowed on the premises.
• Credit bets are not allowed to be taken by any team member.
• VIP (Security) Officers on duty are not allow to take bets with Amadoda uniform.
• VIP (Security) Officers on duty are not allowed to utilize the Limited pay-out machine.

Code of Conduct:

• While on duty you will not sit or lounge, make use of your cell phone or eat.
• No smoking on duty.
• You will not report for duty under the influence of alcohol.
• You will not abandon your post. This could lead to disciplinary action against you.
• You are not allowed to sleep on duty. This will lead to disciplinary action against you.
• You will not have casual conversations with friends or other team members while at your post.
• You will not accept tips from the guest.

Values:

• Actively promote the Hollywood values.
• Live the values and lead as an example to the team.

Other:

• VIP (Security) Officer must report their absenteeism to the Branch Manager or Senior Team Leader 2 hours before their shift begins.
• Must be able to work in a rotating shift or work flexible hours.
• Ensure your physical fitness is obtained at all times in line with the job requirements.

Skills:

• Good communication and Interpersonal skills.
• Impressive planning, organizational and time management skills.
• Good business acumen and high ethical work standards.
• Ability to multitask and show initiative at all times.
• Ability to work under pressure and still produce good quality results timeously.

Closing Date: 1st, July 2022

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Job Description

Hollywoodbets has an exciting opportunity for a Team Leader (Mobile) within Welkom , Free State . This role is to support the operations of the Mobile department, on projects directed at maximizing Company profits, increasing customer base through marketing campaigns.
Minimum requirements:

• Minimum of 1-year sales/marketing/promotional experience.
• Held a valid driver’s license.
• Willingness to do shift and weekend work.

Advantageous:

• Relevant Diploma/Degree.
• Have a minimum of 1-year driving experience.

Responsibilities:

• Work closely with Area Managers to meet promotional needs.
• Facilitating promotional activities and drive FICA compliance.
• Develop and launch new promotions to Mobile Clerks at branches, outlets and in the field.
• Jointly plan marketing campaigns with Area Managers.
• Measure effectiveness of promotions.
• Provide ongoing training to Mobile Clerks.
• Identify interest and understand customer needs and requirements.
• Manage staffing and performance of Mobile Clerk.
• Growth, branding and roll out of distributor outlets.
• Ensure new Mobile team members have been trained to understand betting types, betting processes, mobile betting and TUV. Coordinate training.
• Visiting outlets as per call cycle.
• Daily, weekly and monthly reporting.
• Provide day to day operational support to Area Managers.
• Any other related duties that might be required.

Skills and competencies:

• Excellent communication and interpersonal skills.
• Exceptional leadership skills.
• Impressive planning, organizational, and time management skills.
• Good knowledge of Marketing management and impressive presentation and facilitation experience.
• Excellent knowledge of operating systems, Mobile Top Up Vouchers, betting procedures.
• Demonstrates exceptional attention to detail.
• Strong people management and problem-solving skills.
• Good report writing skills (Verbal and written).

Closing Date: 30th, June 2022

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Job Description

Hollywoodbets has an exciting opportunity for a Team Leader (Mobile) within Welkom , Free State . This role is to support the operations of the Mobile department, on projects directed at maximizing Company profits, increasing customer base through marketing campaigns.
Minimum requirements:

• Minimum of 1-year sales/marketing/promotional experience.
• Held a valid driver’s license.
• Willingness to do shift and weekend work.

Advantageous:

• Relevant Diploma/Degree.
• Have a minimum of 1-year driving experience.

Responsibilities:

• Work closely with Area Managers to meet promotional needs.
• Facilitating promotional activities and drive FICA compliance.
• Develop and launch new promotions to Mobile Clerks at branches, outlets and in the field.
• Jointly plan marketing campaigns with Area Managers.
• Measure effectiveness of promotions.
• Provide ongoing training to Mobile Clerks.
• Identify interest and understand customer needs and requirements.
• Manage staffing and performance of Mobile Clerk.
• Growth, branding and roll out of distributor outlets.
• Ensure new Mobile team members have been trained to understand betting types, betting processes, mobile betting and TUV. Coordinate training.
• Visiting outlets as per call cycle.
• Daily, weekly and monthly reporting.
• Provide day to day operational support to Area Managers.
• Any other related duties that might be required.

Skills and competencies:

• Excellent communication and interpersonal skills.
• Exceptional leadership skills.
• Impressive planning, organizational, and time management skills.
• Good knowledge of Marketing management and impressive presentation and facilitation experience.
• Excellent knowledge of operating systems, Mobile Top Up Vouchers, betting procedures.
• Demonstrates exceptional attention to detail.
• Strong people management and problem-solving skills.
• Good report writing skills (Verbal and written).

Closing Date: 29th, June 2022

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Job Description

Hollywoodbets have exciting opportunities for X 10 Customer Service Consultant (Digital) to be based at our Team Support Office in Umhlanga. Responsible for the overall seamless customer care experience and ensuring that queries and complaints are dealt with timeously and efficiently on all Digital customer interaction platforms.

Minimum Requirements:

• Willingness to do shift and weekend work.
• A minimum of 6 months’ customer service experience preferably on Digital platforms.

Key Responsibilities:

• Team members log at least 15 minutes prior to the startup of a shift.
• Addresses queries on betting and promotional information - provides up to date bet information to account holders. Answer customer questions regarding problems with their accounts.
• Markets the brand, builds and establishes rapport with the customer.
• Meet daily/weekly/monthly targets.
• ensures swift feedback is given to the customer, Information is gathered from the Punter and the system and this is escalated to the Supervisor for resolve and feedback if necessary.
• Comply with company and department policies, procedures and standard operating procedures.
• Ensure communications is at a level that maintains the company brand/image and does not expose the company to reputational risk.
• Any other ad hoc duties that might be required.

Skills:

• Exceptional Written Communication and Strong command of the English language.
• Demonstrates exceptional attention to detail.
• Strong People Management skills and problem-solving skills.

Closing Date: 28th, June 2022

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Job Description

Hollywoodbets has exciting opportunities for X 20 Customer Service Consultant (Helpline) to be based at our Umhlanga office in Durban. This position is responsible for the overall seamless customer care experience and ensuring that queries and complaints are dealt with timeously and efficiently.

Minimum Requirements:

• Willingness to do shift and weekend work.
• A minimum of 6 months customer service experience.

Responsibilities:

• Team members login at least 15 minutes prior to the startup of a shift.
• Address queries on betting information - Authenticates the account holder and provides up to date bet information to account holders.
• Answer any customer questions regarding possible problems with their accounts.
• Markets the brand, builds and establishes rapport with the customer.
• Meet daily/weekly/monthly targets.
• Lodging of complaints – ensures swift feedback is given to the customer, Information is gathered from the Punter and the system and this is escalated to the Supervisor for resolve and feedback.
• Comply with company and department policies, procedures and standard operating procedures.
• Ensure communications is at a level that maintains the company brand/image and does not expose the company to reputational risk.
• Any other ad hoc duties that might be required.

Skills and Competencies:

• Excellent communication and interpersonal skills.
• Demonstrates exceptional attention to detail.
• Strong People Management skills and problem-solving skills.

Closing Date: 28th, June 2022

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Job Description

Hollywoodbets has an exciting opportunity for a Team Leader (Mobile) within Welkom , Free State . This role is to support the operations of the Mobile department, on projects directed at maximizing Company profits, increasing customer base through marketing campaigns.
Minimum requirements:

• Minimum of 1-year sales/marketing/promotional experience.
• Held a valid driver’s license.
• Willingness to do shift and weekend work.

Advantageous:

• Relevant Diploma/Degree.
• Have a minimum of 1-year driving experience.

Responsibilities:

• Work closely with Area Managers to meet promotional needs.
• Facilitating promotional activities and drive FICA compliance.
• Develop and launch new promotions to Mobile Clerks at branches, outlets and in the field.
• Jointly plan marketing campaigns with Area Managers.
• Measure effectiveness of promotions.
• Provide ongoing training to Mobile Clerks.
• Identify interest and understand customer needs and requirements.
• Manage staffing and performance of Mobile Clerk.
• Growth, branding and roll out of distributor outlets.
• Ensure new Mobile team members have been trained to understand betting types, betting processes, mobile betting and TUV. Coordinate training.
• Visiting outlets as per call cycle.
• Daily, weekly and monthly reporting.
• Provide day to day operational support to Area Managers.
• Any other related duties that might be required.

Skills and competencies:

• Excellent communication and interpersonal skills.
• Exceptional leadership skills.
• Impressive planning, organizational, and time management skills.
• Good knowledge of Marketing management and impressive presentation and facilitation experience.
• Excellent knowledge of operating systems, Mobile Top Up Vouchers, betting procedures.
• Demonstrates exceptional attention to detail.
• Strong people management and problem-solving skills.
• Good report writing skills (Verbal and written).

Closing Date: 21st, July 2022

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Job Description

Hollywoodbets has an exciting opportunity for a Group iBranch Accountant to be based at our Team Support Office, Durban, Umhlanga. This position will be responsible to lead and manage the iBranch finance support team to ensure all iBranch transactions are reconciled to the relevant supporting documentation or schedules, as defined by the business. To adapt procedures when required (system upgrades, new products/integrations) and ensure their relevance to support accurate reconciliations safeguarding the business against financial loss.

Minimum requirements:

• 4 years practical auditing/accounting experience
• A relevant degree.
• Completed Articles

Advantageous:

• Pastel Evolution Knowledge.
• Valid Driver’s License.

Responsibilities:

Financial Metrics/Operational Duties

• Overall ownership of all the group’s internet/iBranch financial records
• Work closely with the relevant senior accountant(s)
• Collect and analyse data to detect reconciliation weaknesses and identify key and residual risks.
• Ensure all transactions are accounted for in Pastel and reconciled
• Escalate, investigate the transfer of variances or casting issues between the transaction listing and balances report to the AR module
• Escalate client debit balances and reconciliation variances that have not been cleared within the standard operating procedures/timeframe
• Work closely with the development and operational teams to test integrations and new products.
• Ensure supporting financial records are accurate, reliable and available prior to new product deployment (data, tax, balances report and balancing the cash/eft/vouchers etc reports).  Deviations noted require immediate notification of senior management. Oversee the deployment of new reconciliation software and/or related processes
• Ensure daily reconciliation signoffs are performed by the team on the nominated software
• Submit a daily report summarising key aspects of the daily sign offs
• Identify and rectify weaknesses within procedures, processes, policies and related internal control frameworks
• Continuously look to improve efficiency and effectiveness through ongoing learning/development and new techniques
• Perform consulting activities and ad hoc assignments as they arise
• Ensure deadline is met for relevant tasks
• Timeous and accurate reporting of findings with material value or material risk

People

• Approval and creation and maintenance of roles and job descriptions and KPIs/KPAs.
• Performance management of team members and disciplinary
• Enforcing ethical, honest, transparent, fair work environment
• Approving and identification of training as and when needed for team members
• Formal setting up of individual team member meetings (Initial meeting to layout the KPIs/KPAs, quarterly tracking meeting, half year review and year-end review
• Adequate recognition of team member efforts and motivation of team members
• Talent retention (through role creation, career path planning)
• Succession planning
• Sustainable morale and team building
• Ethics and fraud workshops
• Recruitment and related interviews
• Induction and comfort or new team members
• Appropriate and fair leave planning
• Monitoring of sick leave
• Approval of leave, bio time, phone usage
• Implementation of HR initiatives
• Monitoring of team member productivity, punctuality, breaks and smoke breaks
• Approving and monitoring of overtime
• Promotion of a healthy work environment

Compliance, risk and quality

• Legal agreements in place with all suppliers (where applicable)
• Creating, maintaining and enforcing company policies and procedures
• 100% compliance with health and safety regulations (where applicable)
• Compliance with relevant laws and regulations relating to iBranch operations
• Regular risk assessments and maintenance of risk register
• Intense focus on quality with regards to communication, capturing, documentation etc
• Maintenance of department process write-ups/ system descriptions and quarterly updating
• Ensure logical saving of all work, templates, etc. monthly and yearly such that each year’s financial records can stand on its own when enquiries/ investigations/audits take place
• Produce high quality, neat, logical, succinct, easy to follow, easy to understand, formula linked work/templates/workbooks/financial models/recons - of which is substantiated by facts with no numbers in the formulas
• Ensure the above (final version) and other documents are chronologically saved/backed up.
• Ensure Monthly recons are finalised and saved with supporting photos on the designated software
• Summarise the detailed daily findings on the designated software and submit a daily report to the Group Retail Accountant and to the Group Risk and Finance Manager.
• Effectively deal with internal, external, SARS, BEE and any other auditor/regulatory/oversight body
• Report suspicious requests to clear queries from departments.
• Promote declaration of all gifts
• To escalate any single shortage of R5k or greater to the Group Risk and Finance Manager
• Promote non acceptance of kickbacks. Instances to be reported immediately
• Promote declaration all conflicts of interest upfront
• Promote a culture of confidentiality within the business with regards to the protection of personal information
• Promote a culture of compliance with FICA and AML regulations with regards to reporting of suspicious transactions.
• Ensure all personal information of employees, customers and suppliers and other stakeholders is not shared and is maintained in a secure environment.
• Stay abreast with changes in the relevant industry and changes to relevant Acts/Regulations
• Ensure that relevant IBranch Policies, Procedures, Manuals and training manuals are maintained and updated accordingly
• Ensure that various iBranch templates/forms/agreements/ T&Cs are maintained and updated accordingly

Growth and new markets/products

• Key supplier relationship management
• Source new products/innovations/robotics/artificial intelligence/predictive analysis
• Development of existing products/software
• Ensure that measures are put in place and steps are taken to achieve short term, medium term, long term goals
• Assist with company projects or lead company projects as allocated from time to time

Skills:

• Good communication skills.
• Demonstrate the ability to pay attention to details and strong presentation skills.
• Demonstrate high energy, enthusiasm and motivation in execution of work.
• Ability to take accountability.
• Demonstrates an exceptional level of customer service.
• Ability to coach and train.
• Demonstrate strong administration skills

Closing Date: 28th, June 2022