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  • Posted: May 23, 2024
    Deadline: Not specified
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  • MRI Software is a leading provider of real estate software solutions that transform the way communities live, work and play. MRI’s comprehensive, flexible, open and connected platform empowers owners, operators and occupiers in commercial and residential property organizations to innovate in rapidly changing markets. MRI has been a trailblazer in the PropT...
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    Operations Analyst - Cape Town

    RESPONSIBILITIES:

    • Partner with other members of the GDO team to support the development and delivery of key projects in service of the broader Global Delivery organization.
    • Provide ongoing operational support to Global Delivery teams (Professional Services, Managed Services, Client Support, and Client Success).
    • Analyze operational and financial data.
    • Assist in the creation and maintenance of user and procedural documentation.
    • Support reporting development requirements of Global Delivery organizations.
    • Assist in the maintenance and continuous improvement of Global Services’ systems such as OpenAir and Salesforce.
    • Support the integration of newly acquired companies through the effective migration of their key business processes into MRI’s standard operating procedures and systems.
    • Assist in defining the process and timeline for integrating the Professional Services, Managed Services, Client Support, and Client Success departments of newly acquired companies. With a focus on efficiency, timeliness, and clarifying scope to eliminate duplication of effort.
    • Facilitate regular meetings and cross-team plan reviews while serving as a point for escalation to ensure a successful integration.

    REQUIREMENTS:

    • Bachelor’s degree
    • Extremely proficient with Microsoft Word, PowerPoint, and Excel.
    • Excellent organization, time management, and communication skills.
    • Can work effectively in cross functional teams.
    • Responsive to the needs of our customers.
    • Self-motivated and energetic.
    • Capable multi-tasking.
    • Comfortable working across multiple time zones, including APAC and EMEA.

    Additional desired skills include:

    • Familiarity with Oracle OpenAir, Salesforce.com, and Power BI.

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    Account Executive (Enterprise Solutions) - JHB, CPT

    Responsibilities: 

    As an MRI Account Executive, you will be responsible for the following: 

    • Driving and managing the entire sales process - targeting top prospects, identifying client solutions, building and maintaining customer relationships, performing software demonstrations, negotiating and closing opportunities within an assigned territory. 
    • Generating new business by leveraging existing relationships, prospecting, conducting market analysis, selling the company’s software and services offerings 
    • Acting as an “industry expert”, consulting with prospective clients to provide assistance with their unique, critical business issues and strategic initiatives. 
    • Conducting software demonstrations and promoting MRI at industry conferences and trade shows. 
    • Working with the sales team to share ideas, knowledge and new business development strategies. 
    • Achieving or exceeding sales quota. Grow and maintain an accurate pipeline to support assigned quota. 

    Additional Tasks: 

    • Analyze and control expenditures to conform to budgetary requirements. 
    • Deliver sales presentations to prospects, including product demonstrations. 
    • Design and recommend sales and marketing programs and set short and long-term sales strategies for targeted prospects. 
    • Develop and implement integrated sales strategies in conjunction with other business units on shared opportunities. 
    • Develop and implement strategic sales plans to proactively identify and sell new opportunities. 
    • Exceed assigned annual sales quota.
    • Handle the contracting process and simple sales negotiations. 
    • Monitor and evaluates the activities and products of the competition. 
    • Prepare and submit sales reports showing sales volume, potential sales, and areas of proposed opportunity, including prospects, for the region. 
    • Proactively prospect for new sales opportunities. 
    • Represent company at trade association meetings to promote products. 
    • All other duties and responsibilities as assigned. 

    Requirements: 

    • 3 or more years of software sales experience in business products or services, and managing a territory, with at least 4 years of strong work experience. 
    • Bachelor’s degree in business, marketing, or related discipline or equivalent training in business or sales management, and 1-5 years of sales experience. 
    • Experience in selling software and/or knowledge of the Real Estate industry preferred as well as the ability to network within the industry. 
    • Knowledge of products, software pricing practices, selling skills, personal computers and various software application skills is helpful. 
    • Demonstrated track record in closing new business over a sustained period, exceeding sales targets with ability to demonstrate software to potential users. 
    • Marketing orientation with the ability to develop strong marketing strategies to edge out the competition. 
    • Excellent understanding of the end user business and issues or the ability to apply unrelated knowledge to the Real Estate Industry. 
    • Ability to push past rejection to achieve results. 
    • Demonstrated computer systems knowledge, including web technologies, CRM, employee selfservice, a general understanding of larger business system applications. 
    • Planning skills to determine and meet departmental objectives. 
    • Verbal and written communication skills with the ability to build and deliver powerful presentations. 
    • Excellent time management, communication skills, decision making, human relations, presentation, and organization skills. 
    • Ability to operate in a very fast paced environment with multiple high-level priorities
    • Must live in assigned territory and have the ability to work from a remote home office. Out-of-town travel required. Work is performed from a home office setting with minimal exposure to health or safety hazards; substantial time is spent working on a computer. 
    • Professional appearance and presentation required. 

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    Compliance Specialist - Cape Town

    Responsibilities:

    • Collaborate with business stakeholders to conduct comprehensive audits related to IT general controls, application controls, information security, and business functions.
    • Address client and internal inquiries regarding compliance, privacy, and security matters, providing expert guidance and solutions.
    • Maintain and enhance MRI's risk register by creating, updating, and assessing entries to ensure accurate documentation of potential risks and mitigation strategies.
    • Ensure timely completion of corrective actions by diligently following up with internal and external parties.
    • Manage the lifecycle of policies and security documentation, including drafting, updating, archiving, and circulating to relevant stakeholders.
    • Prepare detailed minutes, collect and analyze data, and maintain action lists to support meetings, audits, and incident response efforts.
    • Align MRI's overall security strategy with internal teams, industry best practices, and global legislation, including but not limited to SOC 1, SOC 2, ISO 27001, NIST, and other standards.
    • Develop and oversee mitigation plans related to information security risks, audits, and policy findings, collaborating with relevant teams to ensure effective implementation.
    • Conduct vendor security risk assessments and provide risk-based recommendations to help evaluate and improve the company's risk posture.
    • Contribute to the development and delivery of engaging and informative enterprise-wide security awareness initiatives to foster a culture of security.
    • Forge strong, collaborative partnerships with security, infrastructure, legal, audit, and IT teams to ensure a cohesive approach to compliance and risk management.
    • Stay abreast of emerging trends, threats, and best practices in cybersecurity and compliance, proactively identifying opportunities for improvement and implementing necessary changes.

    Qualifications:

    • Professional experience and familiarity with specifically ISO 27001, while ISO 9001, SOC 1, SOC 2, and other auditing standards are also plusses.
    • Professional experience and familiarity with one or more: NIST, CIS, SANS, ISO, CES, FedRAMP, and other cybersecurity frameworks.
    • Working knowledge of major international, national, and state level security and privacy regulations, practices, and standards.
    • Solid technical background with an applied understanding of common types of security risks and mitigation strategies.
    • Experience with vendor risk management and performing security risk reviews.
    • Ability to work effectively with geographically distributed teams across different time zones.
    • Excellent communication and interpersonal skills, with the ability to translate complex technical concepts to non-technical stakeholders.
    • Strong analytical and problem-solving skills, with a keen attention to detail and the ability to think critically.
    • Proactive and self-motivated, with the ability to work independently and manage multiple priorities in a fast-paced environment.
    • Relevant certifications such as CISA or CRISC are highly desirable.

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    UX - UI Designer - Cape Town

    Functions:  

    • Design user interfaces and process flows using iterative design techniques incorporating findings from user interviews, usability testing, and other forms of requirements discovery
    • Produce user personas, user stories, prototypes, wireframes, interaction and design specifications
    • Run ad-hoc usability tests with end users when needed and communicate research findings
    • Facilitate design review sessions with key stakeholders with the goal of advocating for the user needs
    • Engage with development to understand platform capabilities, communicate design goals, adapt and verify designs through the agile software development process
    • Create and maintain UI guidelines and visual standards
    • Identify opportunities for product or feature enhancements
    • Remain up-to-date on industry trends, market conditions, and consumer preferences
    • Iterate existing designs to meet industry or consumer needs

    You Have:

    • Bachelor’s degree or equivalent experience
    • 4+ years’ experience as an information architect, interaction designer, product designer, user experience designer, and/or usability engineer
    • Proven knowledge of design aesthetics and solid understanding of User-Centered Design principles
    • Sharp attention to detail
    • Proficient in design tools, specifically Figma. Experience with other design tools such as Sketch and the Adobe Suite is beneficial
    • Understanding of cross platform, browser, and device design strategies
    • Relative experience with HTML/CSS/JavaScript. While it is unlikely you will code, having knowledge of how Front-End code works is beneficial
    • Knowledge of responsive design techniques and challenges
    • Experience in contributing to a design system
    • Time and project management skills

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    Billing Analyst - Cape Town

    • This person will be responsible for meeting deadlines around billing in order to assist in the closing of monthly books for financial statement preparation.
    • Process all billing opportunities related to assigned MRI Software business verticals
    • Gain an understanding of end-to-end revenue impact of respective billing, and credits, including all deferred revenue implications
    • Identify, track, and resolve potential billing issues
    • Work with the Legal department to understand all contracts and order documents as they relate to fee schedules and client billing
    • Work with the Sales department to accommodate client requests
    • Research and resolve client disputes and escalate the issues to the right internal contacts/departments.
    • Manage and maintain client information within the billing system to ensure proper delivery of invoices
    • Make recommendations to implement improved processes and procedures.
    • Perform other duties and participate in other projects as assigned by management, including cross training within the department.
    • When required, to build, manage and support a billing team.

    REQUIREMENTS:

    Knowledge and Skills:

    • Experience working with MS Excel and Word
    • Consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance
    • Good communication skills and ability to work well individually or as a member of a team
    • Attention to detail and ability to plan, organize, prioritize and multi-task
    • Shows strong initiative, problem analysis and problem-solving skills

    Education and Experience: 

    • Bachelor’s degree or equivalent work experience
    • Background in Finance is preferred, but not required
    • Strong ability to resolve discrepancies and knowledge of billing systems.

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    Training Specialist - Cape Town

    Key Responsibilities:

    • Conduct needs assessments to determine training and/or performance solutions.               
    • Work with stakeholders and subject matter experts throughout the organization to understand business needs.
    • Develop, design, coordinate and deliver comprehensive training programs that include Instructor Led, Self-Guided, and Web Based Learning.
    • On-going instructional design and development of trainings for assigned areas along with organization wide as needed.               
    • Manage, track and record development programs and participants in the Learning Management System and supporting systems.    

    Skills & Other Requirements

    • Degree in Business, Training and Development, Education, HR, or a related field; or equivalent work experience in lieu of
    • 2+ years of hands-on, in-depth experience in training. 
    • Previous training experience in a professional business environment including instructional design, program design & development, and training technologies.             
    • Ability to design, implement, coordinate and conduct training programs in a professional business environment.
    • Excellent verbal and written communication and presentation skills with an engaging demeanor commensurate with positive adult learning     
    • Experience with Learning Management Systems and/or rapid eLearning tools such as Camtasia, Articulate Storyline, and/or Captivate preferred.   

    go to method of application »

    QA Engineer - Cape Town

    RESPONSIBILITIES:

    • Define and execute automated test strategies, using industry Best Practices in the design.
    • Interpret the results of manual and automated tests at both the Application Program and user interface layers.
    • Applies defined software testing practices and procedures to drive quality and testability of products and services.
    • Exercise’s judgment in application of methods and procedures to evaluate quality products and services.
    • Builds productive internal and external relationships that are essential to delivering quality products and services.
    • Works independently, with general instructions on assignments.
    • Develops software testing requirements, test cases, and test plans.
    • Report’s software defects in detail with information gathered from customers, tech support or other internal resources.
    • Analyses offerings against functional and non-functional requirements.
    • Creates clearly documented plans, designs and results.
    • Contributes to design and code review sessions.
    • Learns new emerging functional and technical skills that are relevant to MRI Software.

    REQUIREMENTS:                                

    • 2-5 years in Software QA Testing and Test Automation

    PERSONAL SKILLS:

    • Strong analytical skills and attention to detail.
    • Effective organizational, time management, prioritization & communication skills.
    • Ability to effectively manage multiple work assignments.
    • Ability to work well individually and within a cross functional team.
    • Displays passion for the design, development, and testing of quality software.

    TECHNICAL SKILLS:

    • Direct project involvement and leadership of projects delivering software solutions (enterprise software a plus.)
    • Familiarity with SDLC with emphasis on those areas for which Quality Assurance is primarily responsible.
    • Experience with UI automation tools and performance testing tools a plus.
    • Software testing experience (manual and automation)
    • Experience using code deployment tools (eg Puppet, Ansible, Chef, etc.)
    • Deployment Tools (eg. Jenkins, TeamCity, etc.)
    • Integration with code repositories (eg GitLAB, GitHUB, BitBucket, etc.)
    • Knowledge of branching and merging strategies (Git Flow, etc.)
    • Expertise in software development methodologies (Agile)
    • Self-starter
    • High attention to detail and accuracy
    • Deadline driven, able to work in pressurized environment
    • Compliance with procedures and processes
    • Must be able to work well as part of a team and independently
    • Good analysis skills; Good problem-solving skills
    • Must have a drive for helping peers
    • Must have a positive and professional attitude
    • Excellent communication skills

    EDUCATION AND EXPERIENCE

    • N. Diploma or B-Tech / Degree in Information Technology / Computer Science / Engineering degree
    • ISTQB certification
    • Experience in enterprise software testing and development for large corporate clients.
    • 2-5 years’ experience in software quality assurance functions, including:
    • Test case and test script development.
    • Test planning and large-scale regression test planning and execution.
    • Executing automated test strategies.
    • 4+ years formal testing experience
    • 2+ Test Automation Engineering experience
    • 2+ years SQL skills
    • 1 year Cloud exposure (Amazon, Microsoft Azure, Google Cloud)
    • 1 year Microservices exposure
    • 1 year DevOps, CI/CD exposure

    go to method of application »

    Lease Administrator - Cape Town

    Responsibilities:

    • Read / comprehend contract documents and invoices
    • Conduct data entry into relevant MRI software
    • Flag items requiring additional information to follow up with client stakeholders
    • Knowledge of MRI Occupier software is a plus

    Experience:

    • 1-2 years of related professional experience
    • Experience reading and abstracting real estate leases
    • Experience with MRI Occupier software is a plus but not essential (Horizon / Prolease / etc) 

    Skills:

    • Fluent English in speaking and writing is a must, another European language is a plus
    • Strong analytical skills
    • Strong interpersonal and organization skills
    • Customer service and team orientation with ability to adapt to changing environment
    • Priority setting, organization, and time-management skills
    • Intermediate skills with Microsoft Office Suite and technology applications

    Method of Application

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