Hot Jobs at FlySafair

Description

• Book and coordinate group bookings;
• Answer calls, emails or other communications from passengers and prospective passengers;
• Take meaningful action against those calls (provide information, make booking changes, assistance in lost property, assistance in special needs or create new bookings);
• Ensure timeous and courteous responses to client/s Verify payments made by clients, capture names and assist with group changes;
• Generate and follow through with group quotations and bookings and guide clients throughout the process;
• Provide feedback to management on any recurrent issues that passengers appear to be facing so that these issues may be addressed and corrected from the root cause;
• Establish and maintain trust and rapport with clients through appropriate coordination of new and existing customers, ensuring exceptional customer service;
• Build and maintain relationships with potential clients.

Requirements

• Grade 12 or equivalent (Essential);
• Call Centre experience is (Preferred);
• Proficient in the Microsoft Office (Word, Excel and Outlook);
• Experience using Zendesk, Phone systems, Raddix system and PayU (Advantageous);
• Willingness to work overtime when required;
• Must be prepared to work shifts;
• Must have accurate and up to-date knowledge of FlySafair offerings.

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Description

• Assist with effective sourcing strategies to optimise procurement processes and improve efficiency;
• Ensure compliance with company policies and procedures by procuring only from QA-approved vendors, safeguarding organisational interests;
• Assist the Manager with identifying and evaluating potential new suppliers in collaboration with the procurement team, facilitating audits and credit applications through the Finance Department;
• Enhance procurement agility by streamlining processes and improving response times;
• Maintain accurate procurement documentation, ensuring all relevant records are uploaded to the designated Procurement Drive/s for audit purposes;
• Monitor procurement spending to identify cost savings and support data-driven decision-making;
• Conduct financial assessments of supplier expenditures for reporting purposes to the line Manager;
• Sourcing and procurement of technical aviation components, ensuring compliance with specifications, airworthiness standards, and operational requirements;
• Review technical specifications, engineering drawings, and OEM documentation to ensure procurement aligns with operational and maintenance requirements;
• Monitor supplier performance, addressing issues such as non-conformance, delayed deliveries, or non-compliance with technical specifications;
• Provide procurement support for maintenance, engineering, and operational teams, including AOG (Aircraft on Ground) situations;
• Collaborate with technical teams to resolve issues related to parts, components, and equipment specifications;
• Support budgeting, forecasting, and cost control initiatives within the procurement function;
• Drive continuous improvement in procurement processes, particularly for technical sourcing, specification compliance, and risk management;
• Ensure all procurement activities comply with South African aviation regulations (SACAA), company policies, and industry best practices;
• Implement controls to mitigate procurement risks, including counterfeit parts, supplier failures, and contract disputes;
• Participate in internal audits and support external audits with a focus on technical compliance;
• Keep abreast of industry developments and market trends relevant to procurement activities;
• Support supplier assessment, risk mitigation, development, and relationship management with both internal and external stakeholders;
• Monitor backorders in ERP systems to ensure on-time and in-full deliveries;
• Manage open requisitions and open orders on the ERP system, ensuring timely closure to reduce financial impact;
• Minimise GRV suspense by ensuring timely and accurate processing of supplier invoices, including reviewing and approving them in coordination with Procurement, Warehousing, and Finance teams;
• Verify employees' clocking times, overtime requests, and completion of overtime forms, and ensure leave submissions are accurate for management approval;
• Ensure compliance with all relevant legal, safety, and procedural obligations;
• Assist with the procurement and replacement of stock items as well as ad-hoc commodities and services;
• Maintain positive working relationships with internal and external stakeholders;
• Ensure procurement activities align with company specifications and operational requirements.

Requirements

• Grade 12 or Equivalent (Essential);
• Bachelor's degree in Engineering, Aviation Maintenance, Supply Chain Management, or a related technical field; alternatively, a relevant - Maintenance Trade qualification (Essential);
• Minimum of 5 years' experience in aviation procurement, with a Technical focus (Essential);
• Experience with technical specifications, OEM documentation, and aviation component sourcing (Essential);
• Willing to work overtime and standby;
• Knowledge of Procurement best practices and sourcing strategies;
• Understanding of commercial shipping, INCO terms, and regulatory compliance;
• Strong understanding of aviation regulations, airworthiness requirements, and SACAA compliance;
• ERP procurement systems (e.g., TRAX, Qiikview);
• Technical knowledge of aircraft systems, components, and maintenance requirements;
• Proficient in the use of Microsoft Office (Word, Excel, Powerpoint and Outlook).  

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Description

• Deliver robust, scalable, and optimised enterprise systems that enhance efficiency, reduce costs, and establish a strong foundation for digital transformation and continuous innovation;
• Deliver system optimisation, enterprise integrations, automation, and digital initiatives;
• Plan and prioritise roadmaps to ensure alignment with organisational needs;
• Execute and oversee project management to drive effective initiative delivery;
• Safeguard stability, compliance, and continuity through proactive risk management;
• Validate technical integrity and reliability through rigorous quality assurance;
• Provide management reporting to maintain visibility of progress and risks;
• Manage financial invoices and budgets to ensure responsible resource allocation;
• Embed scalability into systems and integrations to support growth and evolving requirements;
• Measure delivery outcomes and ROI to confirm that technology investments deliver long-term business value;
• Apply system data, performance metrics, and analytics to guide optimisation and continuous improvement decisions;
• Oversee the operational performance of enterprise systems, integrations, and automation environments to ensure stability, scalability, and compliance;
• Manage incidents, upgrades, releases, and changes to production systems to ensure reliability;
• Use system performance data and analytics to guide improvements;
• Provide leadership and direction to the team;
• Develop technical expertise, ensure knowledge transfer, and promote a culture of problem-solving, innovation, and accountability;
• Promote continuous improvement by evaluating system performance, adopting best practices, and integrating new technologies;
• Encourage professional development in digital optimisation trends and technologies;
• Manage relationships with internal and external stakeholders to ensure enterprise systems and integrations support organisational priorities;
• Collaborate with vendors and partners to deliver sustainable, scalable solutions;
• Manage external vendor contracts, licences and SLA adherence;
• Ensure enterprise systems, integrations, and automation initiatives comply with organisational policies, standards, and regulations;
• Create and maintain technical policies and standards governing system design, integration, and optimisation;
• Manage risks related to system security, resilience, and business continuity;
• Develop structured approaches to knowledge sharing across systems engineering and automation initiatives;
• Document technical expertise and operational practices for reuse;
• Ensure proper code check-ins, version control, and retention of documentation to support system stability and long-term maintainability, while strengthening intellectual property for future use;
• Ensure successful adoption of system enhancements and integrations through structured change management;
• Align delivery with user readiness, training, and support to minimise disruption;
• Apply recognised change management methodologies to ensure structured and effective adoption;
• Lead organisational change by driving adoption of scalable, data-informed technologies;
• Demonstrate vision and strategic thinking, accountability, and the ability to balance innovation with risk;
• Champion innovation in automation and enterprise architecture;
• Build cross-functional alignment to deliver stability and growth;
• Develop technical expertise pipelines and succession readiness;
• Promote responsible use of technology with a focus on sustainability and resilience;
• Promote data-driven decision making in system optimisation;
• Demonstrate transparent and persuasive communication, adapt to varying audiences, and practice active listening
• Make timely, accountable decisions, empower teams to take ownership, and build cohesion through collaboration;
• Motivate resilience and encourage innovation and structured problem-solving;
• Apply best practice frameworks to guide systems engineering and integration;
• Align to architectural standards for stability and scalability.

Requirements

• Grade 12 or Equivalent (Essential);
• Bachelors degree in Information Technology , Computer Science or a related field (Essential);
• Postgraduate qualification in Information Technology , Computer Science or a related field (Advantageous);
• Minimum of 10 years of experience in IT, of which 3 years must have been in a managerial role (Essential);
• Experience with systems architecture, integration, and automation (Essential);
• Aviation experience (Advantageous)

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Description

• Develop and implement a multi-year training strategy that integrates business-driven L&D priorities with regulatory compliance requirements.
• Oversee the governance of L&D frameworks and policies, ensuring quality assurance, compliance with regulatory requirements, and alignment with long-term organisational goals.
• Lead organisation-wide capability reviews to identify and mitigate future workforce risks, ensuring readiness for business transformation.
• Provide leadership and oversight of the L&D strategy, ensuring alignment with business transformation, and long-term talent needs.
• Oversee organisation-wide capability planning by consolidating skills gap analyses into long-term workforce and succession strategies.
• Ensure that learning and development initiatives are directly aligned to these strategies, supporting organisational transformation and future capability needs.
• Partner with business leaders to ensure L&D priorities address current and emerging capability gaps.
• Guide the design and governance of leadership, technical, and soft skills programmes, ensuring consistent quality, impact, and alignment with organisational goals.
• Foster a culture of continuous learning through modern approaches, including blended learning, digital platforms, and coaching/mentoring frameworks.
• Oversee the Learning Management System (LMS), ensuring content relevance, accessibility, and user engagement.
• Ensure compliance with all statutory, industry, and professional regulatory training requirements (e.g., aviation, safety, occupational health regulations etc).
• Liaise with regulatory bodies, accreditation authorities, and internal compliance stakeholders to ensure programmes remain valid, accredited, and up to date.
• Monitor and report on training compliance levels, proactively addressing risks and gaps.
• Drive the standardisation and documentation of training practices to meet audit requirements.
• Deliver accurate, timely, and comprehensive monthly and quarterly training reports (including training hours, completion rates, costs vs. budget, ROI, and impact metrics) to ExCo/HR leadership.
• Ensure 100% accuracy of training data and provide trend analysis with actionable insights to support workforce planning and skills development strategies.
• Maintain 100% compliance with statutory/regulatory training reporting requirements (e.g., TETA submissions, aviation/regulatory training logs where applicable).
• Develop and maintain training dashboards for senior leadership that highlight key trends (e.g., compliance rates, skills gaps, L&D effectiveness).
• Translate training data into recommendations, ensuring actionable insights are incorporated into strategic HR/OD plans per quarter.
• Establish training governance frameworks, policies, and systems that meet both business and regulatory expectations.
• Implement robust monitoring and evaluation mechanisms to measure ROI, learning effectiveness, and compliance outcomes.
• Ensure training providers and facilitators meet professional and ethical standards (where applicable).
• Own and manage the Training budget, ensuring cost-effectiveness, ROI, and alignment to priorities.
• Negotiate and manage vendor and provider relationships at a strategic level.
• Champion learning innovation (AI-driven learning, digital platforms, predictive analytics, skills marketplaces).
• Position the organisation as a learning organisation, embedding continuous improvement and knowledge sharing.
• Anticipate and prepare for future skills trends (digital, regulatory, AI etc).
• Lead and develop a high-performing training team across L&D and regulatory training portfolios.
• Partner with internal and external stakeholders (e.g., HR, Compliance, Safety, Line Managers, Regulatory Authorities) to deliver integrated training solutions.
• Influence and advise senior leadership on talent and compliance risks related to training gaps.

Requirements

• Grade 12 or Equivalent (Essential);
• Bachelor’s degree in Human Resources, Psychology, or related field (Esential);
• Honours degree in relevant field or Business Leadership (Essential);
• ETDP SETA accredited (Advantageous);
• Master’s degree in relevant field or Business Leadership (Advantageous);
• 10-12 years’ relevant experience in a mid-size organisation, of which, at least 5 years should be in the aviation training industry (Essential);
• Minimum of 5 years managerial experience (Essential);
• Proven experience in developing and managing soft skills training across various departments (Essential);
• Proven experience in managing Aviation Regulatory training (Essential);
• Excellent knowledge and understanding of relevant CATs and CARs regulations (Essential);
• Sound knowledge of SACAA regulations, and company policies (Essential);
• Knowledge of Standard Operating Procedures (Essential);
• Knowledge of educational and training techniques and methods (Essential);
• Knowledge of aviation training systems (Essential).

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Description

• Estimate the maintenance downtime for Maintenance checks;
• Co-ordinate with Production control in facilitating post-mortem meetings to continuously improve check processes;
• Collaborate with the Materials Planning team to ensure that all required spares are available ahead of the scheduled check input date;
• Co-ordinate with Maintenance Planners to ensure the work package is correct and any anomalies are corrected;
• Co-ordinate with Production control in facilitating Survey pre-check meetings to ensure and align all departments with the upcoming check requirements;
• Coordinate with Maintenance Planning to develop and manage long-term hangar planning activities;
• Develop and maintain Gantt plan and production schedules for the aircraft maintenance events and modification projects;
• Liaise with the maintenance, engineering, procurement, and quality assurance teams to ensure the timely availability of labour, parts, and required documentation;
• Review work packages and engineering documentation to ensure accuracy, completeness, and compliance with regulatory and company standards, and initiate corrections where necessary;
• Ensure work orders are compiled on time and provided to MRO;
• Monitor progress of maintenance check activities within the Heavy maintenance Hangars and adjust schedules as needed to mitigate delays or resource conflicts;
• Assist maintenance planning to follow-up on all open tasks or work orders;
• Track parts shortages, assist material planning to initiate procurement activities, and escalate supply chain issues timeously;
• Collaborate with Production Control to generate production reports and provide regular updates to internal stakeholders;
• Participate in production meetings and provide status updates on planning milestones;
• Support continuous improvement initiatives related to production efficiency and planning systems;
• Co-ordinate Post Mortem meetings with all relevant stake holders after a maintenance event has taken place to discuss improvements and or shortfalls;
• Maintain knowledge of relevant regulations, policies and guidelines;
• Adhere to statutory regulations, organisational standards, policies and procedures;
• Report non-compliance and implement corrective actions to ensure compliance;
• Analyse stakeholder needs and identify improvement initiatives;
• Maintain positive relationships with internal and external stakeholders to foster meaningful interactions;
• Liaise with the Maintenance Planning regarding scheduling and required downtime needed.

Requirements

• Grade 12 or equivalent (Essential).
• Technical Diploma (Advantageous).
• Technical trade in aviation (Advantageous).
• Qualification in Project planning and management (Advantageous).
• 5 years' experience in aircraft planning, or production control and aircraft maintenance (Essential).
• Experience in project planning and project management (advantageous).
• Experience working with a technical maintenance systems (MRO Software's)(Advantageous).
• Willing to travel (domestic and international) Willing to work overtime.
• Knowledge and understanding of Microsoft Office suite (Outlook, Excel,PowerPoint, Word).
• Knowledge of aircraft documentation, i.e. MPD, Boeing issued or OEM Documentation (Essential).
• Working knowledge of aviation regulations.

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Description

Operations:

• Ensure safety of flight in a timely manner;
• Monitor the flight path and systems of the aircraft;
• Perform checks and procedures before, during and after each flight;
• Communicate with internal departments, external service providers and passengers;
• Navigate and operate the flight;
• Ensure compliance with regulations and company policies and procedures;
• Uphold the company core competitive edge (i.e., excellent customer service);
• Submit accurate and complete legal administrative documentation;
• In the event of the incapacitation of the Captain, the First Officer will assume command;

The First Officer must take all reasonable steps to: 

• Stay updated with the applicable SACAA and international aviation laws, and company Operation manual/s;
• Maintain familiarity with such provisions of the company Operations Manual as are necessary to fulfil the required function;
• Assist the Captain as requested concerning operational and administrative duties in relation to the flight;
• Assist the Captain in upholding a high standard of crew discipline, behaviour, and personal appearance;

The First Officer shall:

• Carry out such duties concerning the flight, in accordance with FlySafair Standard Operating Procedures, including procedures, limitations and performance relating to the specific aircraft type;
• Furthermore, the Captain can allocate any additional duties as required;
• Confirm the safe navigation of the aircraft, maintaining a continuous and independent check upon both the geographical position of the aircraft and its safe terrain clearance;
• Volunteer such advice, information and assistance to the Captain as may contribute favourably towards the safe and efficient conduct of the flight;
• Maintain a high personal standard of discipline, conduct and appearance as a representative of the Company;
• Support the Captain in the development and maintenance of a high standard of professional expertise and morale amongst the crew;
• Ensure compliance with the companies operations manual at all times.

Pre-Flight:

• The First Officer must be fully aware of the planned flight route, contents of briefing sheets, and the forecast with conditions and runway states at the destination and alternate aerodromes;
• Perform all checks outlined in the Operations Manual and fill out all required documents accordingly;
• Work collaboratively with the Captain to review all documents and information necessary to make an informed decision regarding fuel selection, alternates, and any restrictions that may be present on the flight;

In-Flight:

• Perform or monitor the execution of all normal, abnormal and emergency checklists in the manner specified in the Operations;
• Manual and ensure that they are all properly completed;
• Monitor all aspects of the flight, checking that correct procedures and techniques are used, crosschecking all flight instrument indications, especially altitude/height, speed and heading, and advising the Captain immediately If the aircraft deviates from the planned flight path, or if the pilot observes the onset of a hazardous situation, or if any abnormal instrument reading, warning light, or indicator is detected;
• Conduct R/T communications as and when required;

Post-Flight:

• Ensure all post-flight procedures are completed as per the OM and FCOM;
• Submit all relevant documentation and/ or reports i.e. IQSMS.

Requirements

• Grade 12 or equivalent;
• SACAA Commercial (Essential);
• SACAA ATPL (Preferred);
• Class 1 SACAA Medical (Essential);
• Type rated on Boeing (Advantageous);
• Experience on Commercial Jets over 20 Tons (Advantageous);
• Non-Type Rated or Boeing Type rated with a minimum of 1500 Hours, of which shall include 500 hours Multi-Turbine time (Essential);
• Multi Crew experience (Essential);
• No existing medical conditions;
• Willing to sign applicable training bond/s;
• No criminal record; - Willing to undergo a drug and alcohol test;
• Own transport and RSA Driver’s License;
• SA Citizen with proof of identity;
• Valid RSA Passport;
• Must be willing to work irregular hours on a roster;
• Must have detailed knowledge and understanding of National Aviation regulations such as SACAA, ICAO;
• Knowledge of Doc 8186 (Essential);
• Knowledge of Commercial and Airline Transport Pilots licensing content.

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Description

• Perform a variety of maintenance and repair tasks on equipment, machinery, and facilities to ensure functionality, safety, and reliability;
• Conduct routine preventive maintenance and basic servicing in accordance with maintenance schedules;
• Carry out adjustments, and minor component replacements to restore equipment performance;
• Safely operate hand tools, power tools, and basic diagnostic or testing equipment;
• Maintain clean, safe, and organised work areas during and after repair tasks;
• Record maintenance work completed and report recurring issues or material needs;
• Ensure compliance with safety standards, housekeeping requirements, and company maintenance procedures;
• Assist in implementing maintenance improvements or modifications to enhance operational efficiency;
• Provide practical guidance and support to maintenance assistants during maintenance tasks. 

Requirements

• Grade 12 or Equivalent (Essential);
• 3 years previous construction/maintenance experience (Essential);
• Must have a valid Driver's licence (Essential);
• Good knowledge of Plumbing;
• Good understanding of maintenance works.  

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Description

• Assist maintenance personnel with basic repairs and general upkeep;
• Carry tools, materials, and equipment to job sites;
• Clean, prepare, and maintain work areas;
• Perform simple manual labour such as digging, lifting, or assembling;
• Handle and move materials, parts, and components safely;
• Operate simple hand tools and basic equipment under supervision;
• Support cleaning, painting, or basic building tasks;
• Report observed faults, leaks, or hazards to supervisors;
• Follow safety protocols and maintain housekeeping standards. 

Requirements

• Grade 12 or Equivalent (Essential);
• 1-year previous construction/ maintenance experience (Essential);
• Valid Driver's licence (Essential);
• Knowledge of Plumbing;
• Understanding of maintenance works. 

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Description

• Coordinate and provide technical oversight to delivery and redelivery teams for incoming aircraft and engines, ensuring all activities are executed in accordance with approved work scopes, contractual requirements, and prescribed work instructions;
• Prepare and present structured project progress reports, highlighting milestones achieved, risks identified, budget status, and key dependencies to relevant stakeholders;
• Coordinate physical inspection of Aircraft or Major Module and records review as required by lessors or buyers;
• Perform due diligence audit on aircraft records when requested by lessors or buyers;
• Check if maintenance of the aircraft was done in accordance with the technical requirements of the contractual agreements;
• Proactively communicate with technical staff and suppliers to ensuring adherence to contractual agreements, regulatory requirements, and project deadlines;
• Inform and update the Asset Management team of planned and unplanned maintenance requirements;
• Perform incoming and outgoing inspections of the Major Modules as per work instructions;
• Perform oversight over technicians assigned to a project;
• Act as liaison between the technical team and the Asset Management team;
• Maintain positive relationships with customers and staff to foster meaningful interactions;
• Provide assistance and support to team members and maintain positive relationships with team members to assist with achieving team and organisational goals. 

Requirements

• Grade 12 or Equivalent (Essential);
• Tertiary qualification in Mechanics/ Avionics or related field (Advantageous);
• 5 years' experience in a Maintenance Planning, or Technical role in Aviation (Essential);
• Experience in B737 aircraft type and aircraft records, aviation regulation, aviation quality standards and aircraft lease/engine contract administration (Advantageous);
• Experience in CAMO control Systems/ Maintenance Systems (Advantageous);
• Willing to work additional hours as and when required;
• Willing to travel (Essential).  

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Description

• Serve as the first point of contact for employee HR queries across multiple channels (email, ticketing system, phone, or in person);
• Respond to routine queries promptly and escalate complex matters to the appropriate HR personnel;
• Monitor, track, and follow up on open cases to ensure timely resolution;
• Compile reports on helpdesk activity, including ticket volumes, resolution times, and recurring issues;
• Track and maintain records of Contractor expiry dates and required compliance documentation;
• Administer employee benefits programmes, including medical aid, pension fund, injury-on-duty (IOD) claims, and accident/GPA-related claims;
• Administer and process parental leave applications, including supporting employees with the UIF submission process;
• Serve as the first point of contact for employee HR queries across multiple channels (email, ticketing system, phone, or in person);
• Respond to routine queries promptly and escalate complex matters to the appropriate HR personnel;
• Monitor, track, and follow up on open cases to ensure timely resolution;
• Provide administrative support, including the preparation of HR documentation such as contracts and confirmation letters where required;
• Assist HR team members with general office and process support as required;
• Compile reports on helpdesk activity, including ticket volumes, resolution times, and recurring issues;
• Administer employee secondments and/or temporary assignments;
• Provide payroll with all HR related documents for payments and capturing of employee information onto the HRMIS system;
• Administer progression adjustments and communicate changes to relevant stakeholders on a monthly basis;
• Liaise with benefit providers to ensure accurate and timely processing;
• Maintain accurate benefit records and documentation;
• Administer long service awards;
• Ensure compliance with company policies, legislative requirements, and benefit fund rules;
• Ensure data protection and confidentiality of employee information;
• Utilise HRMIS to accurately update, track and manage employee movement data efficiently;
• Identify key themes from helpdesk queries and share these insights with the team;
• Support Compensation & Benefits projects as required.

Requirements

• Grade 12 or Equivalent (Essential);
• Certificate/Diploma in Human Resources or related field (Advantageous);
• Minimum of 1 year HR administration, with exposure to Compensation & Benefits (Essential);
• Experience relating to Leave administration (Advantageous);
• Exposure to SAGE 300 People and ESS (Advantageous);
• Proficient in the use of Microsoft Office (Word, Excel and Outlook);
• Good communication and interpersonal skills;
• Immaculate time keeping;
• Excellent attention to detail and accuracy;
• Strong communication and interpersonal skills.