Hot Jobs at FNB South Africa

Job Description

To provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process adhering to policy and process

• Achieve the Net Income Return for the Business as defined in the Financial Performance Report of the Business.
• Achieve revenue targets by either growing a portfolio of existing clients (optimising revenue opportunities) or by acquiring new clients.
• Convert identified leads into successful sales. Achieve individual targets as set according to appropriate business area or sales plan.
• Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions.
• Manage existing clients and grow portfolio through making contact and generating leads through the Net Promoter Tool.
• Manage the growth of active customer Account Base to increase client base.
• Maximise cross sell opportunities and strengthen client relationships.
• Track, control and influence sales activities with the specific aim to achieve previously determined sales targets.
• Track, control and influence service activities with the specific aim to achieve previously determined service targets.
• Comply with governance in terms of legislative and audit requirements.
• Track, control and influence service activities with the specific aim to increase service efficiencies.
• Track, control and influence sales activities with the specific aim to increase sales efficiencies.
• Check all transactions on a daily basis to ensure new business applications are closed within appropriate timelines.
• Manage the sales diary (daily) by making agreed number of appointments per month and conduct agreed number of sales presentations per month.
• Provide accurate and reliable sales statistics.
• Manage own development to increase own competencies.

End Date: November 19, 2025 

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Job Description

• The purpose of the role is to provide financial administration support to the business unit by maintaining accurate records for all financial transactions and managing payments and invoices, if applicable within agreed processes, procedures and timelines.

Are you someone who can:

• Prepare financial reports and account reconciliation reports according to the bank’s specific requirements or policies, on a periodic basis.
• Maintain financial analysis and reporting activities as required for the business unit.
• Reconcile monthly general ledger balance and related invoices or processes.
• Identify and resolve invoicing issues (if applicable), accounting discrepancies and other financial related issues.
• Prepare and adjust financial journal entries as required.
• Responsible for account payable and receivable activities.
• Adhere to policies and procedures to manage costs.
• Administer day to day finances of the business unit, working within business processes, systems and procedures.
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Continuously assess own performance through seeking timely and clear feedback and request training where appropriate.

Qualifications and Experience

• Matric
• 1-3 Years' Experience (Contracting and managing vendors)

End Date: November 20, 2025

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Job Description

• Provide support in executing operational activities

Are you someone who can:

• Manage and maintain employee records and HR databases accurately. 
• Support recruitment processes, including scheduling interviews and onboarding new hires. 
• Assist with payroll preparation and benefits administration. 
• Ensure compliance with labor laws and internal HR policies. 
• Prepare HR reports and analytics for management decision-making. 
• Coordinate training sessions and maintain learning records. 
• Handle employee queries related to HR processes and policies. 

You will be an ideal candidate if you have:

• Diploma or Degree in Human Resources, Business Administration, or related field. (preferred)
• 2+ years of experience in HR administration or operational support. 
• Strong knowledge of HR systems and MS Office Suite. 
• Excellent communication and interpersonal skills. 
• Ability to manage multiple tasks and meet deadlines. 
• High level of confidentiality and integrity.     

You will have access to:

• Opportunities to network and collaborate.
• Challenging working enviroment
• Opportunities to innovate.

End Date: November 18, 2025

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Job Description

• To support the Business Relationship Manager by analysing credit data to estimate degree of risk in extending credit or lending money in support of a broader client relationship

Are you someone who can:

• Analyse credit data to estimate degree of risk in extending credit or lending money in support of a broader client relationship
• Achieve the delivery of exceptional customer experience against the Balanced Scorecard standards
• Maximise Business Portfolio cross sell opportunities and strengthen client relationships
• Comply with governance in terms of legislative and audit requirements
• Ensure effective Data Management by ensuring expired limits are attended to against set target
• Prepare credit proposals for review by the Credit Product House
• Compliance with procedures and processes contained in the Golden Rules

You will be an ideal candidate if you:

• Bachelor of Commerce or an NQF level 5 Banking Certificate
• 3-5 years banking experience
• In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check

End Date: November 17, 2025

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Job Description

• To effectively apply established sales techniques within the assigned area to meet sales targets, strengthen client relationships, and contribute to team success through consistent performance and customer engagement.

Are you someone who can:

• Apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.

You will be an ideal candidate if you have:

• Completed a FSCA recognized FAIS relevant NQF Level 5 Qualification or high qualification.
• Completed First Level Regulatory Examination

You will have access to:

• Opportunities to network and collaborate.
• A challenging working environment
• Opportunities to innovate.

You will be a match if you are:

• Achievement of targets for business.
• Understand, read, and anticipate the market and clients’ needs to design and deliver innovative, customized value adding solutions to portfolio of clients.
• Deliver exceptional service that exceeds clients’ expectations through proactive, innovative, and appropriate solutions.
• Maximise Business Portfolio cross sell opportunities and strengthen client relationships. · Maintenance of expert knowledge on specific products, pricing, application procedure, processing, and timelines in order to drive and achieve relevant sales targets.
• Understand reasons for and comply with governance in terms of legislation and audit requirements.
• Retrieve all qualified leads from internal channel sales pipeline and make contact with existing or new customer to generate a sale. Source new leads through external contacts and other channels to increase customer base if required.
• Contact prospective clients and sell appropriate banking products in order to achieve sales targets.
• Deliver the end-to-end client management process through continuous engagement with the client on process milestones, selling the FNB value proposition, facilitating the application process on behalf of the client, prepare the proposal to credit, manage internal dependencies, close the deal and manage post sales queries when relevant.
• Analyse competitor information gathered and ensured active monitoring of market trends and influences. Identify new business opportunities that impact on the industry.
• Track, control, and influence sales activities with the specific aim to achieve previously determined sales targets in line with quality, productivity and sales requirements.
• Manage own development to increase own competencies.

End Date: November 21, 2025

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Job Description​​​​​​​

• To provide efficient and effective administration support to financial advisors ensuring more customers and more to customers, whilst mitigating risk by ensuring segregation of duties.

​​​​​​​Job Responsibilities:

• Identify and escalates potential risks that may lead to increased costs.
• Prevent wastage and identify process improvements to contain and reduce costs.
• Provide operational support related to activities and initiatives that contribute to the overall growth and profitability of an area of work.
• Conduct follows ups with service providers and ensures close out of relevant actions.
• Ensure first time resolution of customer queries or complaints.
• Take ownership of any requirements and follow up on queries escalated to other areas to ensure delivery on agreed timelines and Service Level Agreements.
• Build on product knowledge and customer service based on feedback and guidance from relevant stakeholders.
• Produce high quality work by adhering to predefined standards and procedures and in accordance with compliance and governance standards.
•  Complete relevant administration, reporting and updating of information accurately and on time.
•  Execute own work in accordance with the organizational values and code of ethics.
• Adhere to required governance and compliance standards and escalate potential risks for investigation as and when required.

Additional Requirements:

• Advisory Industry knowledge
• Ability to support a Financial Advisor
• Experience working in an Advisory environment
• Ability to resolve customer queries and complaints
• Ensure quality and accuracy of outputs
• NQF 6 in financial management or financial qualification
• 3+ min experience in a Financial Advisory support role or Financial Administration role

End Date: November 15, 2025

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Job Description

• To deliver an exceptional customer experience by understanding and responding to individual needs and aspirations. Provide tailored, value-adding solutions in a fast-paced environment, while consistently adhering to company policies and procedures

Are you someone who can:

• Apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.

You will be an ideal candidate if you have:

• Completed a FSCA recognized FAIS relevant NQF Level 5 Qualification or high qualification.
• Completed First Level Regulatory Examination

You will have access to:

• Opportunities to network and collaborate.
• A challenging working environment
• Opportunities to innovate.

You will be a match if you are:

• Execute own work in accordance with the organisational values and code of ethics.
• Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution Identify and escalate risk as normal part of work.
• Produce high quality work by adhering to predefined standards and procedures and in accordance with compliance and governance standards.
• Work with enhanced processes and procedures to maintain operational efficiencies.
• Deliver work in an accurate manner to ensure consistent results.
• Draw on knowledge and experience to identify and develop solutions that leads to improved service delivery and quality
• Adhere to quality standards, turnaround times and Company policies and procedures.
• Complete relevant administration, reporting and updating of information accurately and on time.
• Achieve sales targets in line with performance scorecards and achieve an acceptable cost of sales ratio through pipeline managements and sales quality.
• Identify opportunities to increase sales revenue and to grow the organisational client base while containing costs.
• Assist with retaining or signing unbanked customer base with a view to improve and increase profitability.
• Maximize sales by selling packaged financial solutions to clients.
• Maintain specialised knowledge on all FirstRand approved products, application procedure, fulfillment processes and timelines to drive and achieve relevant sales targets.
• Maximise cross-selling opportunities.
• Drive adoption of digital and other self-service options across client base.
• Contribute to teamwork and inclusivity within own team.
• Contribute to cost efficiencies through responsible utilisation of work related resources.
• Achieve expected financial targets and uphold associated service levels.
• Build and maintain stakeholder relationships.
• Deliver customer service through adherence to quality service standards.

End Date: November 19, 2025

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• To manage the team to deliver support sales growth in the organisation whilst adhering to Sales processes and procedures to ensure compliance and reduce risk

Are you someone who can:

• Drive significant growth and profitability in the context of cost management.
• Manage the growth of active customer Account Base to increase client base through leads, and customer-initiated work.
• Provide sales support efficiencies and services in order to ensure retention of clients
• Maintenance of expert knowledge on specific products, pricing, application procedure, processing and timelines in order to drive and achieve relevant product and service targets.
• Monitor and manage the resolution of complaints and ensure the resolution of escalated complaints that lead to improved service delivery.
• Develop and maintain working relationships with a variety of stakeholders that enable the achievement of service delivery.
• Ensure own and team compliance to set governance and compliance procedures and processes and continuously identify and escalate risks.
• Track, control and influence sales activities with the specific aim to increase sales efficiencies of the team.
• Provide accurate and reliable sales statistics obtained from the Sales members and compile Sales reports and dashboards.
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate and needed.
• Continuously assess team performance, provide timely and clear feedback on contracted outputs and provide training where appropriate.
• Ensure appropriate skilling and adequate capacity of frontline team members for the adherence to service standards.

You will be an ideal candidate if you:

• Have minimum qualification of Grade 12
• Recognized NQF level 5 Qualification
• RE5
• Must have at least 3 years’ experience in a Sales environment.
• COB in Long Term Insurance & Short Term: Personal Lines (required within 12 months from appointment)

End Date: November 28, 2025

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• The role requires you to drive sales and profitability targets by establishing and building sustainable key relationships across all channels, product houses and segments.

Are you someone who can:

• Support the PCB Product Growth Manager in executing New-to-bank (NTB) sales campaigns/initiatives to promote the Private core banking products. 
• Manage various internal and possibly, external partnerships effectively while establish rapport with stakeholders.
• Compile reports that track progress and guide business to make informed decisions.
• Track, control and influence sales activities with the specific aim to achieve previously determined sales targets in line with individual scorecard.
• Have thorough understanding of the products to be able to deliver comprehensive training for sales personnel in various channels.
• Contribute to the design, development, implementation and evaluation of sales competitions or campaigns aimed at the increase of sales. This would involve working with all related internal stakeholders regularly to ensure enablement of campaigns. Key stakeholders include, but are not limited to: LRC, BI, Dynamic decisioning, Finance, Customer interactions, Retail COO, etc.
• Coordinate and manage the product sales pipelines of the different channels and make adjustments accordingly based on internal and market changes.
• Provide input into the strategy and execution of sales campaigns/initiatives.
• Understand business policies, regulations and procedures and comply to Corporate Governance.
• Maintain and foster ethical dealings with customers, clients and internal and external stakeholders at all times.

You will be an ideal candidate if you:

• Must have matric and a relevant qualification (degree or diploma)
• Good understanding of Private Banking target audience and sales strategies
• 5+ years in banking experience

End Date: November 22, 2025

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Job Description

To provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requests

• Achieve net profit growth for business
• Achieve the delivery of exceptional customer experience against the Balanced Scorecard standards
• Manage the migration of accounts from transactional to Self Service
• Manage the growth of active customer Account Base to increase client base
• Maximise cross sell opportunities and strengthen client relationships
• Track, control and influence sales activities with the specific aim to achieve previously determined sales targets.
• Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information
• Comply with governance in terms of legislative and audit requirements
• Check all transactions on a daily basis to ensure new business applications are closed within appropriate timelines.
• Track, control and influence sales and service activities with the specific aim to increase sales and service efficiencies
• Compliance with procedures and processes contained in the Golden Rules.
• Provide accurate and reliable sales and service statistics.
• Manage own development to increase own competencies

Minimum Qualification Requirement :

• Matric
• NQF 5 Banking / related

End Date: November 19, 2025

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Job Description

• To assist in proactively managing a portfolio of affluent clients with a team of Private Bankers through provision of analysis, research, sales and service fulfilment with the intent of identifying additional opportunities for banking new clients and growing a portfolio of existing clients through effective stakeholder management.
• Welcome to FNB, the home of the chargeables.  We design shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our Private Banking & Advisory Team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious.
• Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who can:

You will be an ideal candidate if you:

You will have access to:

We can be a match if you are:

• Proactively manage a portfolio of affluent clients with a team of Private Bankers through provision of analysis, research, sales and service fulfillment with the intent of identifying additional opportunities for banking new clients and growing a portfolio of existing clients through effective stakeholder management.
• Build sound relationships based on trust and openness.
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Understand and market all financial services solutions within the relevant business offering.
• Assist with profit growth for the business through ensure effective management of the leads pipeline.
• Consistently produce high-quality outputs within agreed deadlines
• Minimum Qualification - RE5 Certificate with a bachelor's degree at NQF7 level in Finance, Business Management or Accounting
• Experience - 3 to 5 years’ experience within a Sales/Service area of a financial environment i.e. Banking, Insurance & Investments
• A person must not be unrehabilitated insolvent
• Opportunities to network and collaborate.
• Challenging Working Opportunities to innovate.
• Curious & courageous - you are driven by always wanting to know more and learn more and you are brave enough to Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.
• Ensure growth and increase in customer base by ensuring the management of existing clients, generates new leads and grows active customer account base.
• Comply with relevant statutory, legislative, policy and governance requirements and set processes and procedures related to specialization.

End Date: November 23, 2025

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Job Description

• To assist in proactively managing a portfolio of Private Wealth Clients with a team of Private Bankers through provision of analysis, research and sales and service fulfilment with the intent of identifying additional opportunities for banking new clients and growing a portfolio of existing clients through effective stakeholder management.
• Must have RE5
• Must have a Degree/NQF level 7 (FSCA approved)
• Must have at least 3 years sales and services experience
• Act responsibly with work related resources in order to contribute to cost containment.
• Achieve expected financial targets and uphold associated service levels.
• Deliver exceptional and high-quality advice that exceeds customers’ expectations through proactive, innovative and appropriate solutions.
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide sound services and recommendations based on customer and client needs, current information and trends.
• Develop and manage key stakeholder relationships that enable achievement of operational objectives.
• Ensure growth and increase in customer base by managing existing clients, generating new leads and growing active customer account base.
• Identify opportunities to expand our customer base with creditworthy and potentially profitable customers.
• Provide an efficient administration service through careful and timeous planning, reporting and updating of all relevant information.
• Comply with relevant statutory, legislative, policy and governance requirements as well as set processes and procedures related to area of specialisation.
• Compile reports that track progress and guide business to make informed decisions.
• Ensure effective management of the leads pipeline.
• Support sales through analysis of client portfolio and pro-active client engagement.
• Contribute to innovation by finding faster and more accurate ways of working.
• Assist with profit growth for the business through sales and acquisition of new clients.
• Understand and market all financial services solutions within the relevant business offering.
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
• Develop, encourage and nurture collaborative relationships across the FRG.

End Date: November 23, 2025

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Job Description

• To assist in proactively managing a portfolio of Private Wealth Clients with a team of Private Bankers through provision of analysis, research and sales and service fulfilment with the intent of identifying additional opportunities for banking new clients and growing a portfolio of existing clients through effective stakeholder management.

About the Role

• To assist in proactively managing a portfolio of affluent clients with a team of  Private Bankers through provision of analysis, research, sales and service  fulfilment with the intent of identifying additional opportunities for banking new clients and growing a portfolio of existing clients through effective stakeholder management.

Responsibilities.

• Proactively manage a portfolio of affluent clients with a team of Private Bankers through provision of analysis, research, sales and service fulfillment with the intent of identifying additional opportunities for banking new clients and growing a portfolio of existing clients through effective stakeholder management.
• Build sound relationships based on trust and openness.
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Understand and market all financial services solutions within the relevant business offering.
• Assist with profit growth for the business through ensure effective management of the leads pipeline.
• Consistently produce high-quality outputs within agreed deadlines.

Essential Requirement & Qualifications

• Minimum Qualification - RE5 Certificate with a bachelor's degree at NQF7 level in Finance, Business Management or Accounting.
• Experience - 3 to 5 years’ experience within a Sales/Service area of a financial environment i.e. Banking, Insurance & Investments.
• A person must not be unrehabilitated insolvent.

Required Skills

• Curious & courageous → Resilient Learning & Exploration
• Obsessed with mastery → Commitment to Excellence
• Client growth and lead generation → Business Development & Portfolio Expansion
• Compliance with governance and policy → Professional Integrity & Regulatory Adherence

End Date: November 19, 2025

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Job Description

Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.

• Leads identified converted into successful sales.
• Ensure activities support cost containment and reduction.
• Educate customers on correct eChannels to maximize channel optimisation opportunities identified aligned to customer needs.
• Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
• Converse with our customers in a way that they fully understand and provide helpful solutions and products based on their needs.
• Always conduct themselves in an ethical manner.
• Adhere to the TCF (Treating Customer fairly) principles in all that you do.
• Optimize every customer interaction to migrate cash transactions and/or convert customer to eChannels and encourage use of digital and self-service channels.
• Resolve all customer queries efficiently, and within agreed timelines.
• Achievement of Sales and Service client retention by managing the breakdown activities as listed in the Sales and Service Operation requirements.
• Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions.
• Fulfilling transactions above the benchmark set and providing an exceptional customer experience.
• Demonstrates behaviour in support of the organizational values.
• Takes accountability for own performance, personal and career development.
• Maintain an ability to adapt to ever changing business and customer needs.
• Contribute to the overall effectiveness and success of the team.
• Improve knowledge and competencies by completing role specific training as per eCareers.

End Date: November 19, 2025

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Job Description

• To deliver an exceptional customer experience by understanding and responding to individual needs and aspirations. Provide tailored, value-adding solutions in a fast-paced environment, while consistently adhering to company policies and procedures

Are you someone who can:

• Apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.

You will be an ideal candidate if you have:

• Completed a FSCA recognized FAIS relevant NQF Level 5 Qualification or high qualification.
• Completed First Level Regulatory Examination

You will have access to:

• Opportunities to network and collaborate.
• A challenging working environment
• Opportunities to innovate.

You will be a match if you are:

• Execute own work in accordance with the organisational values and code of ethics.
• Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution Identify and escalate risk as normal part of work.
• Produce high quality work by adhering to predefined standards and procedures and in accordance with compliance and governance standards.
• Work with enhanced processes and procedures to maintain operational efficiencies.
• Deliver work in an accurate manner to ensure consistent results.
• Draw on knowledge and experience to identify and develop solutions that leads to improved service delivery and quality
• Adhere to quality standards, turnaround times and Company policies and procedures.
• Complete relevant administration, reporting and updating of information accurately and on time.
• Achieve sales targets in line with performance scorecards and achieve an acceptable cost of sales ratio through pipeline managements and sales quality.
• Identify opportunities to increase sales revenue and to grow the organisational client base while containing costs.
• Assist with retaining or signing unbanked customer base with a view to improve and increase profitability.
• Maximize sales by selling packaged financial solutions to clients.
• Maintain specialised knowledge on all FirstRand approved products, application procedure, fulfillment processes and timelines to drive and achieve relevant sales targets.
• Maximise cross-selling opportunities.
• Drive adoption of digital and other self-service options across client base.
• Contribute to teamwork and inclusivity within own team.
• Contribute to cost efficiencies through responsible utilisation of work related resources.
• Achieve expected financial targets and uphold associated service levels.
• Build and maintain stakeholder relationships.

End Date: November 21, 2025

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Job Description

• The Solutions Data Strategist is responsible for designing and implementing innovative, data-driven solutions that align with business objectives and client needs. This role requires a strong blend of technical expertise, strategic thinking, and stakeholder engagement to deliver solutions that drive value across the organization.

Job Responsibilities

• Deliver exceptional service by providing proactive, innovative, and fit-for-purpose data solutions.
• Build and maintain strong relationships with stakeholders, including end-users, SMEs, project managers, and senior leadership.
• Assist with pricing and costing of solutions and business cases.
• Formulate and present new business or client solutions to relevant stakeholders.
• Stay informed on legislative changes and industry best practices related to data and analytics.
• Design and coordinate implementation of solutions that meet client requirements and business objectives.
• Investigate new solution development opportunities and assist in preparing business cases and specifications.
• Collaborate with industry players to ensure adherence to standards and best practices.
• Partner with product houses and Relationship Managers to design and implement banking solutions leveraging FirstRand Group products.
• Conduct thorough analysis of client business processes, systems, and market segment requirements.
• Translate strategies into actionable goals and execute projects aligned with strategic objectives.
• Implement and maintain sound business processes to minimize risk and ensure compliance with governance and audit requirements.

Qualifications & Experience

• Bachelor’s degree in IT, Engineering, Computer Science, or related field.
• Minimum 5 years’ experience in Data and Analytics.
• At least 2 years’ experience in solution design and implementation.
• Expertise in data architecture, data governance, and data migration.

Additional Requirements:

• Strong analytical and problem-solving skills.
• Excellent stakeholder management and communication abilities.
• Ability to design scalable, secure, and efficient data solutions.
• Knowledge of industry trends, regulatory requirements, and emerging technologies.
• Project management and implementation experience.

End Date: November 20, 2025 

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Job Description

• To design, build, and maintain scalable data pipelines and data model environments that support business intelligence, analytics, and cloud migration initiatives. The role involves hands-on development, automation, troubleshooting, and collaboration with cross-functional teams to ensure data integrity, performance, and security.

Data Engineering & ETL Development

• Build and maintain data pipelines using Ab Initio ETL graphs from source systems to target platforms.
• Develop and optimize complex SQL queries for data extraction, transformation, and loading.
• Configure and test Ab Initio graphs across various platforms including Hadoop, Kafka, Hive, and flat files.

Version Control & CI/CD

• Create and manage Bitbucket repositories for code versioning.
• Set up and maintain CI/CD pipelines using Bamboo for automated builds and deployments.
• Review and validate developers’ data model code for quality and consistency.

Cloud Migration & Big Data

• Support data migration projects to AWS Cloud Technologies including S3, Lake Formation, Athena, Glue, and Redshift.
• Test and validate big data processing on HDFS, Hive, and Spark environments.

Production Support & Troubleshooting

• Provide technical support for production ETL and analytic data model failures.
• Collaborate with stakeholders to resolve data-related technical issues and infrastructure needs.
• Schedule and manage jobs using Control-M for automated data processing.

Data Governance & Security

• Conduct security assessments and recommend disaster recovery strategies for data applications.
• Ensure data lineage is accurately maintained using Ab Initio Data Catalogue.
• Validate and cleanse sensitive data, ensuring compliance with data governance standards.

Collaboration & Stakeholder Engagement

• Work closely with analysts, developers, and business stakeholders to understand data requirements.
• Assist in resolving technical challenges and improving data infrastructure reliability.

Core Technologies

• Ab Initio (ETL & Technical Repository Management)
• SQL (Netezza Proc SQL)
• Python
• Spark
• AWS (S3, Glue, Athena, Lake Formation, Redshift)

Additional Tools & Platforms

• Control-M
• Bitbucket
• Bamboo
• Zeppelin
• Putty / WinSCP
• Kafka
• Linux
• Hadoop / HDFS / Hive

Other Competencies

• Strong understanding of data validation, cleansing, and verification.
• Experience with data lineage and metadata management.
• Ability to troubleshoot complex data issues in production environments.
• Excellent communication and collaboration skills.

Qualifications

• Bachelor’s Degree in Computer Science, Information Systems, or related field.
• Certifications in AWS, Big Data, or ETL tools are advantageous.

End Date: November 17, 2025 

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Job Description

To provide a positive customer experience by being helpful and sensitive to customer needs, expectation and providing product solutions including directing customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.

• Connect with our customers by living up to our brand promise of how we can help you? at all times.
• Converse with our customers in a way they fully understand and provide helpful solutions and products based on their needs.
• Always conduct themselves in an ethical manner.
• Adhere to the TCF (Treating Customer fairly) principles in all that you do.
• Identify and sell/cross sell products aligned to customer needs.
• Maximise channel optimisation opportunities identified aligned to customer needs.
• Ensure activities support cost containment and reduction.
• Optimise every customer interaction to migrate or convert customer to eChannels and or encourage use of digital and self-service channels.
• Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions.
• Fulfilling transactions above the benchmark set and providing an exceptional customer experience.
• Demonstrate behaviour in support of the organisational values.
• Takes accountability for own performance, personal and career development.
• Improve knowledge and competencies by completing training specific for role as per eCareers.
• Contribute to the overall effectiveness and success of the team.
• Maintain an ability to adapt to ever changing business and customer needs.

End Date: November 18, 2025

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• To ensure the business risk management framework is effectively applied to technology and information systems and to oversee business continuity, security and quality.
• To plan, execute, and manage multi-faceted projects related to risk management, mitigation and response, compliance, control assurance, and user awareness To oversee security strategies, policies/standards, ensuring the effectiveness of solutions, and providing security-focused consultative services to the business

Are you someone who can:

• Manage expenditure planning and reporting within approved budget parameters
• Anticipate and meet the needs of clients and commit to continuous development and entrenchment of a customer service culture
• Establish mutually beneficial relationships with stakeholders that support thought leadership, innovative and integrated practice solutions
• Provide subject matter expertise and thought leadership
• Management of risk including identification, analysis and evaluation of risks across the business and oversee implementation of appropriate control measures to modify the risk.
• Oversee the monitoring and reviewing of risk performance
• Recommend and ensure implementation of required changes to IT risk and security policies and procedures
• Provide tactical direction and consultation on IT risk and compliance, contribute to IT risk reports, and review and assess quality and accuracy of IT reports
• Provide guidance on IT continuity and disaster recovery design and implementation for business disaster recovery management programs
• Provide input into the development and maintenance of the risk framework (a single view of the business’ risk profiles and tolerance)
• Keep abreast of current threats and stay current with IT evolution
• Oversee the planning, execution, and management of multi-faceted projects related to compliance, control assurance, risk management, security and infrastructure
• Serve in an advisory role in application development and infrastructure projects to assess risks
• Monitor IT incident and response management
• Drive IT Risk awareness training programs
• Monitor implementation and effectiveness of security outputs
• Liaise with Audit (Internal and External)
• Contract reviews
• Collaborate with Operation Risk
• Assist with ensuring the accuracy of the IT Asset Register and CMDB
• Participate in planned activities that are appropriate for own and employee development
• Develop, encourage and nurture collaborative relationships within FNB and/or across the FRG
• Manage people by executing management responsibilities and create an environment that encourages employee growth and performance excellence
• Actively coach team through providing advice about subject matter, solutions, principles and processes, and personal progression with the aim to improve performance 

Required Qualifications

Education:

• Bachelor’s degree in Information Technology, Computer Science, Risk Management, or related field.

End Date: November 22, 2025 

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Job Description

To provide a positive customer experience by being helpful and sensitive to customer needs, expectation and providing product solutions including directing customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.

• Connect with our customers by living up to our brand promise of how we can help you? at all times.
• Converse with our customers in a way they fully understand and provide helpful solutions and products based on their needs.
• Always conduct themselves in an ethical manner.
• Adhere to the TCF (Treating Customer fairly) principles in all that you do.
• Identify and sell/cross sell products aligned to customer needs.
• Maximise channel optimisation opportunities identified aligned to customer needs.
• Ensure activities support cost containment and reduction.
• Optimise every customer interaction to migrate or convert customer to eChannels and or encourage use of digital and self-service channels.
• Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions.
• Fulfilling transactions above the benchmark set and providing an exceptional customer experience.
• Demonstrate behaviour in support of the organisational values.
• Takes accountability for own performance, personal and career development.
• Improve knowledge and competencies by completing training specific for role as per eCareers.
• Contribute to the overall effectiveness and success of the team.
• Maintain an ability to adapt to ever changing business and customer needs.

Qualifications:

• NQF5 Certificate - Banking

Experience:

• 1-3 years

End Date: November 19, 2025

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Job Description

• To identify and implement enhancements on existing products and procedures as well as effectively manage all operational aspects of the specific product

Are you someone who can:

• Support the development and execution of tactical strategies for the life medical claim’s function, ensuring alignment with business and operational objectives.
• Drive process improvements and operational efficiencies within the claims area to achieve business goals and enhance the customer experience.
• Ensure full compliance with company policies, governance standards, and regulatory requirements across all claims activities.
• Maintain up-to-date expertise on relevant legislation, industry best practices, and internal compliance protocols.
• Build and manage effective working relationships with a range of internal and external stakeholders, various Product Houses and Sales Teams.
• Deliver efficient administrative services through proactive planning, accurate reporting, and timely updates of all claims-related information.
• Oversee daily workflow by prioritizing and assigning tasks to claims assessors and administrators, ensuring objectives, targets, and service standards are consistently met.
• Contribute to product development by transforming insights and ideas into improved products, processes, and services.
• Prepare complex cases and business processes for review and approval by internal governance forums.
• Lead training and development initiatives for staff and stakeholders, focusing on claims processes, best practices, and compliance requirements.
• Continuously seek opportunities to elevate customer experience and optimize operational processes

You will be an ideal candidate if you have:

• Qualifications: Medical Degree or Equivalent Bachelor Degree or Professional Qualifications
• Years of experience: Management Level with more than 10 years’ experience / middle management
• Extensive experience in Group Risk and Employee Benefits
• Credit Life
• Life Insurance experience will be advantageous

You will have access to:

• Opportunities to network and collaborate
• A challenging working environment that is progressive and agile
• Opportunities to innovate where initiative is taken and owned end to end

We can be a match if you have the following:

• Adaptable and curious
• Have a proven successful track record.
• Thrive in a collaborative environment.
• Detail-oriented
• Proactive and accountable
• Calm under pressure 
• Collaborative mindset
• Flexible and adaptable in a dynamic work environment

End Date: November 19, 2025 

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Job Description

• To lead a technical team in delivering high-quality IT solutions aligned with FNB’s strategic objectives. The TTL is responsible for managing team performance, ensuring operational excellence, driving innovation, and maintaining strong stakeholder relationships.

Key Responsibilities:

Customer Perspective

• Build and maintain effective relationships with stakeholders for expectation management and integration.
• Deliver exceptional IT service by proposing innovations and ensuring appropriate solutions are developed.
• Participate in cross-functional collaboration and forums to support teamwork.

Financial Perspective

• Drive cost-effectiveness by identifying and implementing operational efficiencies.
• Track and report on initiatives that contribute to cost savings for FNB and CBP.

People Perspective

• Manage team performance, skills development, employment equity, and culture.
• Facilitate knowledge sharing and innovation through collaborative sessions.
• Support personal development through training plans and PDPs.
• Encourage cross-skilling and team engagement through regular touchpoints.

Process Perspective

• Translate business IT requirements into implementable solutions and ensure operational continuity.
• Lead incident resolution, technical debt management, and capacity planning.
• Drive adherence to IT strategy, governance, and compliance (e.g., SDLC, COBIT, ITIL).
• Oversee technical support escalations and ensure SLA compliance.
• Ensure thorough unit and integration testing for all development tasks.
• Manage project execution, including iteration planning, documentation, vendor alignment, and change management.
• Conduct performance assessments and work breakdown structures for programmers and analysts.
• Continuously improve systems, processes, and services for greater efficiency.

Additional requirements

• Infrastructure automantion - Ansible \ Pupet \ Terraform
• CI\CD - GitLab \ Jenkins 
• Database management and admin - Mongo
• Scripting - Python \ Bash
• Configuration code - YAML \ JSON \ Jinga2
• Kubernetes cluster management and admin - Helm \ AWS EKS \ Kubectl
• Backup management, Monitoring and alerting - Grafan \ AppD \ Prometheus \ Zavbbix
• AWS Infrastructure management

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• Certifications in Agile, ITIL, or relevant technical domains are advantageous.

End Date: November 17, 2025

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• As a Java Developer, you will be in a team where experts come together and ignite effective change. We call these #changeables our nav-igators – people who want to use tech to help others nav-igate their lives and business.
• As nav-igators, we are made up of unique talents, diverse minds, adaptability and live up to the promise of staying curious.

Are you someone who can:

• Advise on the design, creation, testing and documentation of new and enhanced applications and systems in accordance with agreed framework of programming standards.
• Write well designed and efficient code for medium to large applications.
• Work in small independent teams

As a #Changeable you will have access to:

• Opportunities to network and collaborate.
• Work that is challenging
• Opportunities to innovate.
• Flexible working environment
• Deep focus on health and wellbeing
• Coaches and mentors to help with your professional development.
• A very Generous leave policy to cater for your individual needs.
• Preferential employee banking rates that include Vehicle and Home loans. For more details see attachment

We can be a match if you are:

• Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it
• A team player - you believe in the power of teams so you're always part of one, building and leveraging your networks.
• Emotionally intelligent - you have a high EQ that enables you to truly connect with people, no matter how technical or specialist your role is.

You'll be an ideal candidate if you:

• Are you very proficient in Java and Java EE. Knowledge of other programming languages is advantageous.
• Are experienced in System Design & Development methodologies.
• Are proficient in Atlassian (i.e., JiRA) software suite (to your advantage)
• Have a BSC Computer Sciences, BSC Informatics or related degree.

Tech Stack:

• MySQL
• Hibernate and Springboot
• Jenkins
• Docker
• Java 8/11
• CI/CD
• Mavern and Gradle
• GIT

End Date: November 17, 2025

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Role Purpose 

• The main purpose of this role will be to provide strategic reliable, high quality IT Services for system landscape and infrastructure, aligning service delivery with business needs. 

Responsibilities 

• Provide input into the budgeting process and monitor utilisation for the financial year according to the operational plan  
• Present work proposals on planned activities that will require financial resources   
• Collect and interrogate information and feedback to ensure full understanding of customer needs to deliver a quality service   
• Implement, monitor and control business processes according to quality standards; policy; and compliance and governance requirements in area of accountability 
• Ensure the development, alignment, mapping and implementation of end-to-end processes aligned to best practice architectural principals  
• Research, enable and consult on improvements and opportunities to harness technology and platform enablement  
• Review existing processes and suggest innovative ideas to improve and streamline processes to drive efficiencies and minimise redundancy  
• Work closely with a cross-functional team to assess enterprise system management product requirements for new and enhanced interface applications 
• Build a culture of collaboration between functional areas across the Group, ensuring optimal delivery 
• Provide leadership and technical direction within systems management related to networks, platforms and applications 
• Oversee the design, implementation and management of the systems infrastructure 
• Translate business strategies into actionable goals and execute relevant IT projects / IT initiatives aligned to strategic objectives with specific performance measures and control systems to track progress 
• Ensure service level requirements in the areas of network management, platform management, application management, event management, patch management, configuration management, capacity management, vendor management, enterprise systems monitoring, automation, integration and asset management 

You will be an ideal candidate if you: 

• Have a degree computer science, information systems, software engineering or BEng, with minimum 5–8years of experience 
• Have experience supporting the following technologies: .NET, Java, MS SQL, Angular, JavaScript 
• Have experience building and maintaining infrastructure to support releases and delivery. 
• Have experience in Camunda (Beneficial) 
• Have experience in cloud architecture AWS/Azure (Beneficial) 
• Have experience in containerization and migrating to Kubernetes 
• Have experience in OpenShift, Rancher (Beneficial). 
• Have experience in infrastructure as code 
• Direct Dev Ops experience with windows and Linux environments 
• Have good communication skills. 
• Have a strong drive to pay attention to detail. 
• Have good knowledge enforcing IT operations governance, COBIT/ITIL certified (beneficial) 
• Have familiarity with IT infrastructure, networks and IT security management. 
• Have strong organizational skills. Strong understanding of analytical skills and techniques. 
• Have good knowledge of modern software engineering principles and best practices. 

End Date: November 22, 2025 

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Job Description

To manage and support the key accounts team

• Drive an Increase in average balance of specific portfolio of assets as defined in the Financial Performance Report of the business
• Drive an increase in average balance of specific portfolio of liabilities (e.g. Call reports, 32 Day Deposits, Fixed Deposits) as defined in the Financial Performance Report of the Business
• Manage costs / expenses within approved budget to achieve cost efficiencies
• Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions
• Build and maintain strategic relationships with internal and external parties to support the sales strategy
• Maintenance of expert knowledge on relevant legislative amendments, industry best practices and provision of proactive advice and solutions to relevant stakeholders
• Manage existing clients and grow portfolio through making contact and generating leads
• Provide sales support efficiencies and services in order to ensure retention of clients
• Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information
• Comply with governance in terms of legislative and audit requirements
• Enter all Qualified leads into the sales pipeline and maintain on a daily basis
• Track, control and influence sales activities with the specific aim to increase sales efficiencies
• Develop materials and documentation including minimum standards, templates, guidelines, FAQ’s and processes
• Develop a deep understanding of the technical trends, market, competition and trends in the market. Research and identify new entrants in the relevant industries (mobile, payments, finance etc). Assess opportunities and threats from these entrants
• Improve business decisions by providing accurate and reliable business intelligence (information) together with analyzing trends and data
• Manage own development to increase own competencies
• Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies

You will be an ideal candidate if you have:

• Completed a relevant NQF Level 7 Qualification or higher

End Date: November 20, 2025

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Job Description

• To deliver an exceptional customer experience by understanding and responding to individual needs and aspirations. Provide tailored, value-adding solutions in a fast-paced environment, while consistently adhering to company policies and procedures

Are you someone who can:

• Apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.

You will be an ideal candidate if you have:

• Completed a FSCA recognized FAIS relevant NQF Level 5 Qualification or high qualification.
• Completed First Level Regulatory Examination

You will have access to:

• Opportunities to network and collaborate.
• A challenging working environment
• Opportunities to innovate.

You will be a match if you are:

• Execute own work in accordance with the organisational values and code of ethics.
• Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution Identify and escalate risk as normal part of work.
• Produce high quality work by adhering to predefined standards and procedures and in accordance with compliance and governance standards.
• Work with enhanced processes and procedures to maintain operational efficiencies.
• Deliver work in an accurate manner to ensure consistent results.
• Draw on knowledge and experience to identify and develop solutions that leads to improved service delivery and quality
• Adhere to quality standards, turnaround times and Company policies and procedures.
• Complete relevant administration, reporting and updating of information accurately and on time.
• Achieve sales targets in line with performance scorecards and achieve an acceptable cost of sales ratio through pipeline managements and sales quality.
• Identify opportunities to increase sales revenue and to grow the organisational client base while containing costs.
• Assist with retaining or signing unbanked customer base with a view to improve and increase profitability.
• Maximize sales by selling packaged financial solutions to clients.
• Maintain specialised knowledge on all FirstRand approved products, application procedure, fulfillment processes and timelines to drive and achieve relevant sales targets.
• Maximise cross-selling opportunities.
• Drive adoption of digital and other self-service options across client base.
• Contribute to teamwork and inclusivity within own team.
• Contribute to cost efficiencies through responsible utilisation of work related resources.
• Achieve expected financial targets and uphold associated service levels.
• Build and maintain stakeholder relationships.
• Deliver customer service through adherence to quality service standards.

End Date: November 19, 2025

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Job Description

• Manage the development of integrated, innovative communications plans including customer communications journey/strategy
• Prepare, write and edit material for external publication
• Edit and proofread internal staff communications, including product guides and material from the Learning and Development team

Job Purpose:

• The Corporate Communications Specialist is responsible for developing, managing, and delivering clear, customer-focused communication across multiple channels.
• This role ensures consistent messaging and high-quality content that informs, educates, and engages customers in line with the organisation’s communication strategy, tone, and brand voice.

Are you someone who can:

Customer Communication

• Plan, write, and deliver customer communication for various platforms, including email, SMS, and app notifications.
• Translate complex product or policy information into simple, customer-friendly language that enhances understanding and builds trust.
• Ensure all messaging reflects the organisation’s tone of voice, regulatory requirements, and brand standards.
• Updating of new and/or existing Policy documents. This includes templates and Terms and Conditions.  
• Ensure that there is no ambiguity and that all Policy documents are easy to understand.
• Ensure soundness and correctness by following proper sign-off procedures (Ops Design, Product Owners, GLC, Reinsurer if the product requires).
• Review and proofread all customer-facing material for clarity, consistency, and accuracy before release.
• Comply with governance in terms of legislative and audit requirements.
• Ensure the drafting, updating and sign-off of Communication Plans in accordance with the Communications Standard

Content Strategy & Collaboration

• Work closely with product, marketing, customer experience, compliance, and design teams to ensure communication supports customer journeys and business priorities.
• Support the development of content frameworks, templates, and messaging guides to promote consistency across touchpoints.
• Track and measure communication effectiveness through feedback, engagement data, and campaign insights to drive continuous improvement.

You will be an ideal candidate if you have:

• Bachelor’s degree in communications, Marketing, Journalism, or a related field.
• 3–5 years’ experience in corporate or customer communication, content writing, or marketing (financial services experience an advantage).
• Strong writing, editing, and proofreading skills across digital and print formats.

Skills & Competencies

• Exceptional written and verbal communication skills with strong attention to detail.
• Ability to simplify complex information for diverse audiences.
• Experience writing for various channels (e.g., digital platforms, direct customer messaging, and campaigns).
• Organised and able to manage multiple priorities and deadlines.
• Collaborative approach with strong stakeholder management skills.
• Commitment to delivering quality, customer-focused communication.

Personal Attributes

• Proactive, curious, and adaptable
• Creative thinker with strong problem-solving ability
• Team player with a positive attitude and growth mindset
• Confident and resilient under pressure

End Date: November 21, 2025 

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Job Description

• To drive the growth of the business in partnership with Private Advisors, by delivering on strategy, project manage various business development activities and initiatives, and ensure delivery of the portfolio’s key objectives. Critical outputs of the role is to identify leads, support campaigns and build relationships within assigned regions.
• To drive the growth of the Investment and Insurance business in partnership with Private Advisors, by delivering on strategy, project manage various business development activities and initiatives and ensure delivery of the portfolio’s key objectives. Critical outputs of the role is to identify leads, support campaigns and build relationships within assigned regions. 

Are you someone who can:

• Provide first line support on escalations that are outside of turnaround time. 
• Manage all segment leadership requests. 
• Report on all Challenges within regions and manage expectations. 
• Manage the full process related engagement from submission of quote to completion. 
• Proactively support lead usage, assisting with seeking opportunities through adviser tools. 
• Drive campaign management in region on all newly launched campaigns, launch, track and keep momentum going. 
• Track and contribute to the attainment of the monthly budget, reporting on progress, as well as deriving strategies on how to close gaps in achieving targets. 
• Analyse and develop implementation plan against the forecasted financial budget. 
• Develop tactical budget for area of responsibility that minimize expenditure and manage costs. 
• Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in. 
• Contribute to sustaining a competitive edge through upskilling and coaching frontline advisors on how to effectively upsell clients. 
• Develop and implement practices which build service delivery excellence and implements efficiency models. 
• Model and coach behaviors that build rewarding relationships, encourage innovations and allow others to provide exceptional customer service. 
• Maintain expert knowledge on relevant legislative amendments, industry best practices and provide of advice to relevant stakeholders. 
• Provide input into, and implement, corporate governance, compliance, integrity and ethics policies in are of accountability to identify and manage risk exposure. 
• Participate in relevant management forums where required and cascades relevant information through team. 
• Identify opportunities across the business by grouping similar projects to enable the re-use of similar enterprise capabilities to improve efficiencies and manage duplication 

You will be an ideal candidate if you:

• BCom Degree or Related Qualification
• Investment and Long-Term Insurance experience
• 3-5 Years in a Broker Consultant Role
• CFP would be preferable
• Experience working on a platform eg: LISP- Linked Investment Service Provider

End Date: November 30, 2025

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Are you someone who can:

• Assist in training, testing, and fine-tuning ML and LLM models as part of larger projects
• Help collect, clean, and preprocess datasets for use in AI pipelines
• Work on small components of AI systems such as prompt crafting, inference scripts, or evaluation tasks
• Perform exploratory data analysis and create visualizations to support modeling efforts
• Collaborate with senior engineers to understand system requirements and deployment workflows
• Write clear, well-documented code and participate in code reviews
• Conduct basic research into AI tools and libraries and summarize findings for the team
• Participate in team meetings and contribute to a learning-focused, inclusive development culture

​You will be an ideal candidate if you:

• Have a Bachelor of Science degree in a relevant field
• Have 1 to 2 years of experience in AI
• Are proficient in Python and familiar with frameworks like TensorFlow or PyTorch

You will have access to:

• Opportunities to network and collaborate
• Challenging work that pushes boundaries
• A culture of innovation and continuous learning

We can be a match if you are:

• Curious & courageous – driven by a desire to learn and explore
• Obsessed with mastery – always striving to improve and excel
• Passionate about ethical AI and responsible innovation

Key Responsibilities:

• Design, develop, and maintain full stack applications that integrate with AI agents built in Copilot Studio.
• Build and optimize conversational flows, triggers, and actions using Copilot Studio and Power Automate.
• Integrate AI agents with external APIs, databases, and enterprise systems.
• Collaborate with cross-functional teams to deliver intelligent, user-centric solutions.
• Stay current with AI trends and rapidly evolving platforms, continuously learning and applying new tools.

Required Skills & Experience:

• Proficiency in Python and basic understanding of key libraries (e.g., NumPy, Pandas, scikit-learn)
• Familiarity with foundational machine learning concepts such as classification, regression, and clustering
• Basic understanding of deep learning and neural networks, especially transformer models
• Exposure to machine learning frameworks such as PyTorch or TensorFlow (projects or coursework acceptable)
• Interest in LLMs, conversational AI, or agentic systems (some hands-on experience preferred)
• Familiarity with version control tools (e.g., Git) and basic software development practices
• Willingness to learn MLOps tools (e.g., MLflow, HuggingFace, LangChain)
• Some experience of cloud services (e.g., AWS, GCP, or Azure) and containerization tools (e.g., Docker, Kubernetes)
• Willingness to learn LLM/AgentOps or ML pipeline tools
• Awareness of ethical considerations in AI development
• Strong curiosity, communication skills, and desire to grow within a collaborative AI team

Nice to Have:

• Experience with Google AgentSpace or similar conversational AI platforms.
• Experience building and managing MCP servers.
• Familiarity with n8n or other workflow automation tools.
• Exposure to Microsoft 365, Teams, or Dynamics 365 integrations.
• Background in AI/ML, NLP, or chatbot development.

What We’re Looking For:

• A fast learner who’s excited about the evolving AI landscape.
• Someone who’s proactive, collaborative, and solution-oriented.
• A developer who’s not afraid to experiment with new platforms and technologies.

End Date: November 17, 2025

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Job Description

• To plan, design and implement scalable and robust data models and physical data models and ensure effective movement, collection, integration, storage and provisioning of data to meet business objectives through sound understanding of business unit requirements and frequent collaboration with relevant stakeholders (such as Enterprise Architecture, Database and Solution Architects, Business Intelligence Developers, Data Scientists and Product Owners, etc.)

Abinitio Administration:

• Manage and maintain the Abinitio platform, including installation, configuration, and optimization.
• Monitor system performance and ensure high availability and reliability of Abinitio services.
• Implement security measures and ensure compliance with relevant policies and regulations.
• Perform routine maintenance tasks such as backups, upgrades, and patch management.
• Troubleshoot and resolve issues related to the Abinitio platform.

Abinitio Development Support:

• Provide technical support to Abinitio developers, assisting with troubleshooting and issue resolution.
• Collaborate with developers to design, develop, and optimize Abinitio graphs and applications.
• Conduct code reviews and provide guidance on best practices for Abinitio development.
• Develop and maintain documentation related to Abinitio processes, standards, and configurations.

Platform Optimization and Enhancement:

• Identify opportunities for improving performance, scalability, and efficiency of the Abinitio platform.
• Implement enhancements and optimizations to streamline workflows and increase productivity.
• Stay informed about new features and updates in the Abinitio ecosystem and evaluate their potential impact on our environment.

Training and Knowledge Sharing:

• Conduct training sessions for Abinitio developers to enhance their skills and knowledge.
• Share expertise and best practices with team members to foster continuous learning and improvement.

Experience:

• Proven experience in Abinitio administration, including installation, configuration, and maintenance of Abinitio environments.
• Strong understanding of Abinitio architecture and components.
• Proficiency in Abinitio graph development and troubleshooting.
• Experience with Linux scripting.
• Knowledge of relational databases (Teradata) and SQL.
• Knowledge of Hadoop.
• Knowledge of Kafka
• Good problem-solving skills and attention to detail.
• The ability to collaborate across teams.
• Ability to work independently and prioritize tasks.

Preferred Qualifications:

• Bachelor's degree in Computer Science.
• Abinitio courses - Abinitio Certified Administrator (CS100 and CS200 series)
• Abinitio Developer GD300 series.
• Abinitio Architect GD335 and TS410 series
• Experience in the Financial Services sector.
• Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and containerization (e.g., Docker, Kubernetes).

End Date: November 17, 2025

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Job Description

• To balance the achievement of business value with implementation of integrated localised data and data risk management practices and processes, to enable vertical or horizontal integration at a BU level, that drive business realisation of investments in information through data monetisation to unlock the commercial value of data with a view to create profit, drive innovation and achieve value for both customers and the business.
• Apply a customer centric approach, to ensure customer satisfaction.
• Draw up a budget aligned to tactical delivery plans, monitor effectiveness and report on variances.
• Establish mutually beneficial relationships with stakeholders, that support thought leadership, innovative and integrated practice solutions.
• Provide strategic direction on the functional interpretation and articulation of knowledge through application of data insights and analytics to grow the brand and thus the business.
• Drive cross segment integration between data and analytics to realise value of data as an asset while meeting business and function related data and analytics requirements to enable a platform business.
• Lead data and analytics function for big, complex areas to create business value through extraction of data and implementation of analytics models for use across the group.
• Facilitate the formalising of conclusions, emerging implications and recommendations that are actionable, to business.
• Ensure that the team and vendors perform optimally and deliver high quality and accurate data and information through efficient execution of functional projects.
• Think out of the box whilst explaining the impact of new ideas on the business within the bigger picture.
• Implement and provide input into the development of governance and compliance procedures and processes within area of accountability and identify risks.
• Monitor changes in legislation, regulations, initiatives and relevant industry practices.
• Ensure drafting and implementation of appropriate interventions.
• Maintain expert knowledge on relevant legislative amendments, industry best practices and internal compliance procedures and requirements.
• Create line of business partnership model with relevant CDAO offices, business leaders and stakeholders to mature data and analytics within assigned subsegment, pillar, domain, functional area.
• Chair relevant Data and Analytics Exco, Data Steerco and Analytics Steerco within assigned subsegment, pillar, domain, or functional area.
• Model and drive a data driven culture that values data as an asset with business value.
• Ensure adoption and localisation of common frameworks, practices, processes, standards and integration of data and analytics value chain at retail, commercial, support, international or C and I line of business level.
• Assume accountability for monetisation of data at the relevant Exco level within assigned subsegment, pillar, domain, or functional area.
• Leverage data and analytics to influence and improve customer experiences, operational processes and solution design across line of business.
• Assume accountability for information management i.e., information architecture, metadata, master and reference data, data development and warehousing, content, document and records, data quality, storage and operations, information security and data privacy management, and analytics practices across line of business, leveraging existing structures and capabilities. 
• Ensure ethical usage of data and information that complies to restrictions applied for privacy and sensitivity classification. 
• Understand and ensure implementation and adherence to privacy business requirements, legislation and policy.
• Ensure reporting of any data privacy incidents and drive resolution of privacy and protection audit findings, complaints, incidents, investigations and privacy and protection assessments.
• Lead data and analytics function for big complex areas to ensure data quality, security and creation of business intelligence that informs business decisions across line of business within assigned subsegment, pillar, domain or functional area.
• Create a strategic roadmap for achievement of outputs or deliverables.
• Identify and enable opportunities for business value extraction of data and implementation of analytics models across the relevant line of business.
• Ensure platform alignment, governance, policy standards alignment and integration across segment and across cross-segment BUs within assigned subsegment, pillar, domain, or functional area.
• Integrate data and analytics value chain across the relevant line of business, identifying opportunities for shared value.
• Lead and encourage business conversation regarding use cases, model usage, implementation of relevant practices etc. 
• Lead prioritisation for data and analytics projects etc. within assigned subsegment, pillar, domain, or functional area.
• Build and maintain pricing & profitability models for both commission fees and device pricing
• Develop bespoke innovative pricing strategies across segments & industries
• Manage and improve the efficiency of the operational pricing workflow
• Monitor and improve billing accuracy
• Development of pricing simulation models testing the impact of various pricing strategies and various macro-economic outcomes on the portfolio
• Development of predictive models to improve merchant outcomes and feed pricing models
• Development of AI solutions to various business problems 
• Take models through the full model development lifecycle including documentation, techical committee approval and implementation
• Development of analytical insights to drive critical business decisions including merchant, campaign, channel and product performance.

Pricing experience requirements: 

• Strong technical pricing background including term structures with excellent profitability modelling capabilities.
• Business Case and or financial modelling experience
• Experience in relationship pricing and/or customer profitability would be beneficial
• Card acquiring or issuing experience would be beneficial

Qualification Requirements

• Bachelor of Honors in Technology or any relevant Honors Degree

End Date: November 21, 2025

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Job Description

To provide a positive customer experience by being helpful and sensitive to customer needs, expectation and providing product solutions including directing customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.

• Connect with our customers by living up to our brand promise of how we can help you? at all times.
• Converse with our customers in a way they fully understand and provide helpful solutions and products based on their needs.
• Always conduct themselves in an ethical manner.
• Adhere to the TCF (Treating Customer fairly) principles in all that you do.
• Identify and sell/cross sell products aligned to customer needs.
• Maximise channel optimisation opportunities identified aligned to customer needs.
• Ensure activities support cost containment and reduction.
• Optimise every customer interaction to migrate or convert customer to eChannels and or encourage use of digital and self-service channels.
• Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions.
• Fulfilling transactions above the benchmark set and providing an exceptional customer experience.
• Demonstrate behaviour in support of the organisational values.
• Takes accountability for own performance, personal and career development.
• Improve knowledge and competencies by completing training specific for role as per eCareers.
• Contribute to the overall effectiveness and success of the team.
• Maintain an ability to adapt to ever changing business and customer needs.

Qualifications:

• NQF 5 Certificate - Banking

Experience:

• 1 - 3 Year relevant experience

End Date: November 20, 2025

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Job Description

• Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.

Are you someone who can:

• Build and maintain strong relationships with clients.
• Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations.
• Educate customers to the correct Banking platform aligned with their needs.
• Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
• Analyze customer data and recommend tailored solutions.
• Achieve sales results by providing contextual and integrated financial solutions to customers.
• Conduct yourself in an ethical manner.
• Takes accountability for own performance, personal and career development.
• Show empathy with customers.
• Stay updated on industry trends and product knowledge.

You will be an ideal candidate if you possess the following:

• Higher Certificate NQF5  qualification - Banking
• 1-3 years’ experience in Client Services Support and delivery

End Date: November 20, 2025 

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Job Description

• To identify Investment opportunities and grow the Bank's deposit book by either analysing existing client's requirement or by acquiring new clients in addition, offerings customers Investment solutions with the aim of ensuring that the bank is the client's primary banking institution.

Are you someone who can:

• Develop and manage investment strategies that align with client objectives and market trends.
• Conduct thorough market research and analysis to identify investment opportunities.
• Understand cash flows and treasury management.
• Collaborate with internal teams to design and implement investment products.
• Provide expert advice and insights to clients regarding investment options and portfolio management.
• Monitor and report on the performance of investment products and make recommendations for improvements.
• Build and maintain strong relationships with clients, stakeholders, and industry partners.

You will be an ideal candidate if you:

• Have a bachelor’s degree in Finance, Economics, or a related field; a professional certification (CFA, CAIA) is preferred.
• Have proven experience in investment analysis, portfolio management, or a related field, with an added advantage if you have commercial client management exposure.
• Are fully FAIS compliant with a completed RE5 certification
• Possess strong analytical skills and the ability to interpret complex financial data.
• Exhibit excellent stakeholder management, communication and interpersonal skills.

End Date: November 21, 2025 

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Are you someone who can:

• Deliver exceptional experience and education to Private Clients/Private Clients RMB clients on basic wealth creation, accumulation.
• Increase vertical sales index (VSI) and drive client retention and entrenchment through using contextual Money Management principles.
• Understand and market all financial services solutions within the relevant business offering.
• Assist with profit growth for the business through ensuring effective management of the leads pipeline.
• Produce consistently high-quality outputs within agreed deadlines.

You will be an ideal candidate if you:

• Minimum Qualification - Relevant NQF level 7 FSCA approved Degree.
• RE5 Regulatory Compliance Certificates with relevant COB (Class of Business) Meet all requirements on SUB-CATS.
• Experience - 3 to 5 years’ experience within a Sales/Service area of a financial environment.

End Date: November 16, 2025

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Job Description

• To plan, build, optimise and implement innovative quantitative analytical methodologies, procedures, products and advanced mathematical models that provide analytical support and interpret insights, to address business opportunities and problems and implement business strategy, with minimal guidance.

Are you someone who:

• Demonstrates a solid understanding of unsecured credit risk and related credit parameters
• Has strong technical and coding skills, particularly in SAS
• Thrives in high-pressure, fast-paced environments, maintaining a strong work ethic and focus to meet tight deadlines
• Translates business requirements into innovative, practical solutions
• Tackles business problems with data modeling and data analysis, optimizing processes and recommending strategic enhancements
• Dives deep into large datasets to uncover insights, patterns, and opportunities that address real business challenges
• Collaborates confidently with stakeholders, actively listening and engaging to ensure their needs and expectations are met
• Presents insights in a clear, concise, and stakeholder-friendly format, making data accessible and actionable
• Delivers high-quality, reliable outputs within set timelines—prioritizing accuracy, clarity, and impact
• Thinks creatively and strategically, approaching problems with an open mind and a solution-focused mindset

You will be an ideal candidate if you:

• Have a relevant Degree in Mathematics, Statistics, Engineering, Computer Science, Econometrics, Physics or Actuarial Science, Mathematics, or equivalent
• Have a minimum of 3-4 years' Data Analytics experience
• Have deep domain knowledge with regards to financial services: Data Science and analytics within Credit Risk
• Have experience in SAS, SQL, PowerBI
• Have experience in Acquisition/Pricing or Scoring Management

End Date: November 22, 2025

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Job Description

• To identify Investment opportunities and grow the Bank's deposit book by either analysing existing client's requirement or by acquiring new clients in addition, offerings customers Investment solutions with the aim of ensuring that the bank is the client's primary banking institution.

Your Role: Investment Specialist – Sales Focus

• As an Investment Specialist, your primary focus will be on driving the Investment book growth, deepening client relationships, and delivering tailored solutions to our commercial clients.

Key Responsibilities

• Portfolio Growth: Drive an increase in average balances across your assigned liability portfolio, as defined in the Financial Performance Report.
• Revenue Generation: Grow and manage net interest income through strategic sales and retention initiatives.
• Client Solutioning: Provide expert advice on cash flow management and liquidity solutions.
• Redemption Management: Minimise early redemptions to protect business profitability.
• Client Experience: Deliver proactive, innovative, and exceptional service that exceeds client expectations.
• Relationship Building: Establish and maintain strategic relationships with internal and external stakeholders to support sales strategy.
• Regulatory Expertise: Stay up to date with legislative changes and industry best practices to provide informed advice.
• Sales Support: Ensure timely renewals and negotiate special rates to retain and grow client portfolios.
• Cross-Selling: Maximise cross-sell opportunities across the business portfolio.
• Product Penetration: Increase uptake of investment products and services among commercial clients.
• Strategy Execution: Translate business strategies into actionable goals and track performance metrics.
• Fund Advisory: Discuss and recommend fund investment options to optimise client returns.
• Client Engagement: Engage with business clients and their representatives to understand investment preferences and risk appetite.
• Business Development: Self-source new business opportunities and grow your client base.
• Complex Conversations: Confidently engage with clients and navigate complex conversations.
• Sales Efficiency: Monitor and influence sales activities to improve team performance.
• Market Intelligence: Track industry trends to inform product development and positioning.
• Data-Driven Decisions: Use business intelligence and data analysis to support strategic decisions.
• Continuous Development: Take ownership of your personal and professional growth.

Qualifications & Experience

• Minimum 5 years banking and investment experience (Frontline)
• NQF Level 8 qualification in a banking-related field
• RE5 certification (essential)
• Class of Business certification (advantageous)
• Exposure to Fund Investments (advantageous)
• Sub-Categories 1.14, 1.17, 1.18 (essential)

End Date: November 21, 2025