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TFG (The Foschini Group) is a South African fashion lifestyle retailer & comprises of 22 fashion forward brands.
Our range includes some of the leading fashion, home wear, sportswear, cellular and jewellery brands in the country, as well as a host of innovative financial services. TFG comprises of the following 22 exciting retail brands; @home, @homelivi...
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Key Responsibilities:
- Managing a team to strive and achieve first time resolution where applicable of queries/requests within scope/mandate related to HR disciplines
- Management of daily reporting
- Management of HR System workflows and assigning
- Ensure adherence to service level agreements, quality standards and adherence to policies and procedures
- Provide ongoing support and troubleshooting for HR system related issues
- Coach junior team members and contribute to a culture of learning and development
- Managing of projects tasked to the HR Administrator team, ensure that deadlines are achieved
- Conduct comprehensive HR System audits to ensure accuracy, compliance and manage potential risk
- Accurate resource planning and workforce management to ensure sufficient resources to deliver
- Management of individual and team KPA’s
- Ensuring that our training material remains accurate and up to date
- Maintain confidentiality of sensitive data and employee information
- Stay abreast of legislative changes and industry trends to inform best practices
- Perform other administrative tasks as needed
Qualification and Experience:
- HR or Payroll related Diploma
- 3 years HR/Payroll experience as a highly skilled competence level
- Team leadership experience advantageous
- Customer Service/user experience passion
- Sound knowledge and experience with HR systems and practices (preferably Oracle)
- Sound knowledge of ER related policies
- Good understanding of HR administrative, consulting and transactional activities
- Strong analytical and problem-solving skills
- Excellent attention to detail and accuracy
- Strong organizational and time-management skills
- Understanding of the Retail business context is an advantage
go to method of application »
Your key areas of responsibilities will include:
- Being an ambassador for our brand and offering amazing Customer experience.
- Exceed Customer expectations by identifying and providing them with the best possible solutions.
- Actively keeping track of sales performance against target.
- Selling a diverse product range and keeping up to date with the latest trends.
- Searching out opportunities for making new sales.
- Assist with replenishing of stock and visual merchandising to ensure the store is ready for our customers at all times.
Must haves:
- A Matric Certificate.
- Passionate about retail is a must.
- Sales driven and service focused.
- Possess a strong work ethic and hands-on attitude.
- Demonstrate initiative to deliver results.
- Experience in representing a quality brand
- Ability to thrive under pressure
- Must be able to work a flexible schedule to meet the needs of the business and will require weekends and evening shifts.
go to method of application »
Responsibilities:
- Being an ambassador for our brand and offering amazing customer experience.
- Exceed customer expectations by identifying and providing them with the best possible solutions.
- Actively keeping track of sales performance against target.
- Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
- Searching out opportunities for making new sales.
- Assist with replenishing of stock to ensure the store is ready for our customers at all times.
Qualifications & Experience:
Skills:
- Passionate about people is a must.
- Target driven and experience focused.
- Good verbal/ written communication skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
- Builds Customer Loyalty
- Customer Service Delivery
- Navigates Customer Challenges
go to method of application »
Responsibilities:
- Being an ambassador for our brand and offering amazing customer experience.
- Exceed customer expectations by identifying and providing them with the best possible solutions.
- Actively keeping track of sales performance against target.
- Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
- Searching out opportunities for making new sales.
- Assist with replenishing of stock to ensure the store is ready for our customers at all times.
Qualifications & Experience:
Skills:
- Passionate about people is a must.
- Target driven and experience focused.
- Good verbal/ written communication skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
- Builds Customer Loyalty
- Customer Service Delivery
- Navigates Customer Challenges
go to method of application »
Responsibilities:
- Being an ambassador for our brand and offering amazing customer experience.
- Exceed customer expectations by identifying and providing them with the best possible solutions.
- Actively keeping track of sales performance against target.
- Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
- Searching out opportunities for making new sales.
- Assist with replenishing of stock to ensure the store is ready for our customers at all times.
Qualifications & Experience:
Skills:
- Passionate about people is a must.
- Target driven and experience focused.
- Good verbal/ written communication skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
- Builds Customer Loyalty
- Customer Service Delivery
- Navigates Customer Challenges
go to method of application »
Responsibilities:
- Being an ambassador for our brand and offering amazing customer experience.
- Exceed customer expectations by identifying and providing them with the best possible solutions.
- Actively keeping track of sales performance against target.
- Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
- Searching out opportunities for making new sales.
- Assist with replenishing of stock to ensure the store is ready for our customers at all times.
Qualifications & Experience:
Skills:
- Passionate about people is a must.
- Target driven and experience focused.
- Good verbal/ written communication skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
- Builds Customer Loyalty
- Customer Service Delivery
- Navigates Customer Challenges
go to method of application »
Responsibilities:
- Being an ambassador for our brand and offering amazing customer experience.
- Exceed customer expectations by identifying and providing them with the best possible solutions.
- Actively keeping track of sales performance against target.
- Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
- Searching out opportunities for making new sales.
- Assist with replenishing of stock to ensure the store is ready for our customers at all times.
Qualifications & Experience:
Skills:
- Passionate about people is a must.
- Target driven and experience focused.
- Good verbal/ written communication skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
- Builds Customer Loyalty
- Customer Service Delivery
- Navigates Customer Challenges
go to method of application »
Responsibilities:
- Being an ambassador for our brand and offering amazing customer experience.
- Exceed customer expectations by identifying and providing them with the best possible solutions.
- Actively keeping track of sales performance against target.
- Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
- Searching out opportunities for making new sales.
- Assist with replenishing of stock to ensure the store is ready for our customers at all times.
Qualifications & Experience:
Skills:
- Passionate about people is a must.
- Target driven and experience focused.
- Good verbal/ written communication skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
- Builds Customer Loyalty
- Customer Service Delivery
- Navigates Customer Challenges
go to method of application »
Key Responsibilities:
- Collaborate with business Subject Matter Experts (SMEs) to identify and obtain course objectives and content.
- Collaborate with other roles in the team and business stakeholders, negotiating timelines and drawing up project plans where necessary.
- Work closely with internal teams, subject matter experts, and clients to understand their requirements and deliver solutions that meet the business need.
- Present learning solutions to key stakeholders within the business.
- Work closely with internal teams, subject matter experts, and clients to understand their requirements and deliver solutions that meet their needs.
- Lead the design and development of a variety of learning materials, including online courses, training modules, videos, simulations, assessments and workshops.
- Design and develop learning frameworks, storyboards, video scripts, delivery plans, workshop materials, etc.
- Apply tested instructional design theories, practices, and methods.
- Develop evaluation and assessment of the instruction and its impact.
- Maintain project plans, documentation, course folders and workflow using relevant internal tools.
- Remain abreast of trends and technologies in the field of learning and development.
- Provide input into internal processes and learning methodologies to aid continuous improvement.
- Provide internal QA.
- Coach and | or mentor within your domain.
Qualifications and Experience:
- A qualification in Human Resource Management, Instructional Design, Educational Technology, or a related field.
- 4+ years’ proven working experience in the relevant field.
- Project management and change management experience or exposure.
- Curriculum planning and design skills.
- Able to create high quality digital, facilitated, and blended learning frameworks and storyboards.
go to method of application »
Responsibilities:
- Driving turnover to ensure the achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Exprience:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- Builds Customer Loyalty
- Customer Service Delivery
- Customer Value Management
- Customer-Focused Approach
- Effectively Presents Solutions
- Initiates Compelling Sales Conversations
- Knows the Buying Influences
- Leverages Digital Communications with Customers
- Manages Resistance
- Managing the Sales Process
- Navigates Customer Challenges
- Negotiation & Selling
- Planning & Organizing
- Policy & procedures
- Strategic Sales Planning
- Leadership
go to method of application »
Key Responsibilities:
- Administratively supporting all aspects of the buying process.
- Management of the critical path alongside the buyer.
- Ensuring timeous placement of orders onto the purchasing system.
- Manage samples: shopped on International buying trips by taking pictures, tagging and organizing rails, between QA and suppliers, marketing handovers and sample sale prep.
- Maintaining all images loaded on buyplan against PO numbers.
- Follow up on orders on a weekly basis to confirm DC bookings and deliveries.
- Order raising with a defined time period across branded and own brand.
- Order amendments on PMM and Buyplan.
- Sample Room management.
- Following up on marketed styles to ensure products launch on correct dates as agreed to.
- Updating Marketing handover documents with information pulled off relevant systems.
- Updating VM look books on a quarterly basis.
- Compiling and updating ppt’s with branded product as briefed by buyer.
- Building constructive and mutually beneficial relationships with suppliers.
- All preparations prior to presentations and meetings (booking rooms, printing documents ect.).
- Take minutes during meetings.
- Ordering tickets on ITL website.
- General office administration and ad hoc duties as required by the department.
Qualifications and Experience:
- Have a minimum of a Matric Qualification.
- Have a working knowledge of Ms Word, Excel and Power Point (ODBMS would be advantageous).
- Previous experience as a Buyer's Assistant is required.
Skills:
- Be highly organised, numerate, and have exceptional co-ordination ability.
- Have the ability to multi-task and be flexible.
- Excel in a pressurised environment.
- Have a problem-solving approach to work.
- Must be able to work with a team.
- Must possess a positive attitude.
go to method of application »
Responsibilities:
- Being an ambassador for our brand and offering amazing customer experience.
- Exceed customer expectations by identifying and providing them with the best possible solutions.
- Actively keeping track of sales performance against target.
- Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
- Searching out opportunities for making new sales.
- Assist with replenishing of stock to ensure the store is ready for our customers at all times.
Qualifications:
Experience:
- Minimum 1 year experience in retail industry (Preferably Clothing stores)
Skills:
- Passionate about people is a must.
- Target driven and experience focused.
- Good verbal/ written communication skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
- Builds Customer Loyalty
- Customer Service Delivery
- Navigates Customer Challenges
- Negotiation & Selling
go to method of application »
Your key areas of responsibilities will include:
- Being an ambassador for our brand and offering amazing Customer experience.
- Exceed Customer expectations by identifying and providing them with the best possible solutions.
- Actively keeping track of sales performance against target.
- Selling a diverse product range and keeping up to date with the latest trends.
- Searching out opportunities for making new sales.
- Assist with replenishing of stock and visual merchandising to ensure the store is ready for our customers at all times.
Must haves:
- A Matric Certificate.
- Passionate about retail is a must.
- Sales driven and service focused.
- Possess a strong work ethic and hands-on attitude.
- Demonstrate initiative to deliver results.
- Experience in representing a quality brand
- Ability to thrive under pressure
- Must be able to work a flexible schedule to meet the needs of the business and will require weekends and evening shifts.
go to method of application »
Key Responsibilities:
- Management of revenue-generating publishing product(s) including delivery on all financial and subscription billing targets
- Management of ad hoc and / or on-going projects that support the publishing business
- Compilation, management of, and responsibility for, full P & L budgets including detailed variance reporting
- Strategic financial and marketing planning and implementation
- Strategic growth of products in the portfolio and new growth within the division
- Management of monthly magazine editorial, advertising and marketing material/visuals/communication from external suppliers
- Responsibility and accountability for external partner relationships and the strategic growth of such relationships, and partner contribution to the overall growth of the portfolio
- Strong digital, social media and e-commerce marketing knowledge and ability to apply to current and new business models
- Negotiation with relevant internal stakeholders at all levels within the organization with regards to strategies and store campaigns
- Sales campaign analysis
- Administration issues related to the products, which may include insurance compliance and regulations, systems and processes
- Setting up and monitoring sales, delivery and activation targets
- Regular detailed reporting wrt product performance and sales channels delivery
- Full knowledge of and compliance to all relevant legislation (CPA & POPIA)
Qualifications and Experience:
- A tertiary qualification in Finance / Business and / or Marketing Management
- Ability to effectively apply financial knowledge to ensure growth of the portfolio
- Ability to effectively apply marketing knowledge to ensure product and portfolio growth
- At least 5 years relevant business, marketing and financial management experience
- Knowledge of the publishing industry advantageous but not essential
- Knowledge and experience in digital, social media and e-commerce marketing
go to method of application »
Responsibilities:
- Driving turnover to ensure the achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Exprience:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- Builds Customer Loyalty
- Customer Service Delivery
- Customer Value Management
- Customer-Focused Approach
- Effectively Presents Solutions
- Initiates Compelling Sales Conversations
- Knows the Buying Influences
- Leverages Digital Communications with Customers
- Manages Resistance
- Managing the Sales Process
- Navigates Customer Challenges
- Negotiation & Selling
- Planning & Organizing
- Policy & procedures
- Strategic Sales Planning
- Leadership
Method of Application
Use the link(s) below to apply on company website.
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