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Key performance areas would include:

• General cellar activities
• Prepare, Start and operate equipment in cellar
• Clean machinery and equipment
• Ensure effective production safety and housekeeping
• Cellar administrative duties
• Work shifts and at times extended hours when required
• Active participant in TPM activities/duties

Qualification, Skills and experience:

• Minimum Grade 12 qualification
• Relevant working experience within cellar environment
• Proven, written and verbal communication skills
• Knowledge of safe working procedures
• Knowledge of machines and apparatus
• Knowledge of quality and cellar administrative systems
• Be customer focussed
• Be a good team player
• Energetic and enjoy a fast-paced working environment
• Must be willing and able to work shifts and overtime when required
• Have reliable transport to and from work
• Be able to work on heights

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Key Performance Areas would include, but are not limited to:

• Achieve production KPI’s against targets:
• Adherence and Attainment to Production Plan (PCTS)
• Production Order Variances
• Operational Expenditure budgeting and control (R/hL)
• OPI NONA & Line Performance
• Efficient Asset utilization
• Achieve product quality
• Managing people
• Managing capital and NPD projects, trials and feasibility studies.
• See to annual maintenance plan of all equipment within department. (Adherence to Planned maintenance)
• Management of all quality systems.
• Develop and implement annual departmental business plans and assist in site’s business plan.
• To establish a positive and disciplined environment with staff and manage all HR issues within department.
• To effectively manage performance and drive TPM processes and implementation.
• Promote and drive skills development within department.
• Actively participate in daily and weekly management meetings.
• Must be able to work under pressure and see to queries associated with department.
• Innovation and business improvements in support of operational and segment goals.

The successful candidate must have the following experience/skills:

• Strong leadership capabilities
• Strong technical aptitude
• Degree as minimum qualification (NQF7 equivalent or above)
• Packaging experience in an FMCG environment
• World Class Manufacturing/TPM exposure (e.g. problem solving, visual management)
• Minimum of 3 to 5 years supervisory / management role
• Strong problem solving and RCA (root cause analysis) abilities
• People management and leadership skills
• High level of computer literacy in SAP & Microsoft O365 (Outlook, Word, Excel, etc.)
• The successful candidate must be innovative and drive best practices

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Key Performance Areas would include, but are not limited to: 

• Determine the most crucial needs of the RTM customers and carries out activities in collaboration with colleagues to ensure that these clients receive first-class customer care and service. 
• Propose a strategy and objectives to manage the various RTM accounts and implements these upon approval by the Divisional Manager. 
• Conducts continuous market analysis and research on the dynamics of the account, seek new opportunities for growth, defines a documented route to consumer plan and understands the volume flow. 
• Manages adherence to Trading Term contracts and conducts regular customer account reviews to analyse opportunities and improve performance. 
• To be a trusted advisor, manages conflict and comes up with effective negotiation and sales strategies by RTM account. 
• Effectively use trade maths and analytical skills to drive commercial conversations with customers. 
• Manage stock cover ensuring no incidence of out of stock and manages Quality of stock according to HEINEKEN global rules. 
• Work with our External Service Providers to pull stock out of these outlets 
• Takes full responsibility for the assigned accounts volume, revenue and profitability targets. 
• Achieve sales volume and market share targets in the Wholesale and Distributor channels. 
• Implement the National/Regional/Divisional and team driven promotions according to the Trade Marketing Cycle Plan.  
• Seeding New Product Innovation and existing portfolio of brands. 
• Ensure Channel specific PICOS is effectively executed and entrenched within the channel. 
• Ensure BTL merchandising execution according to regional marketing plan. 
• Manage price to National recommended selling prices per segment guidelines. 
• Budget control and operational reporting. 

Relationship Management 

• Develop and manage sound customer relationships. 
• Sound internal key stakeholder relationships maintained. 
• Own the Business Plan/Trading Term agreement on outlet level. 
• Direct engagement with relevant National KAM’s on annual plans and quarterly reviews.   
• Handle customer and consumer complaints and queries. 
• Manage product quality according to HEINEKEN quality standards. 
• Manage sales administration requirements. 
• Weekly Engagement with Bulk Breaker team. 
• Weekly Third Party engagement. 
• Understanding Excellent Outlet Execution Guidelines. 
• Manage/comply Account/Customer information confidentiality. 

The successful candidate must have the following experience/skills: 

• A three year qualification in Commerce/Finance/ Marketing 
• 2+ years’ experience in an off trade sales position 
•  Proven Commercial and Analytical ability 
•  Experience within Route To Market and Wholesale Channel would be an advantage. 
•  Negotiation experience and certificates an advantage 
•  Excellent communication skills, able to deal with internal & external stakeholders