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  • Posted: Feb 27, 2024
    Deadline: Not specified
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    Dis-Chem Pharmacies is the leading Pharmaceutical retailer in South-Africa. Established in 1978, Dis-Chem started out as a small pharmacy in Mondeor, South of Johannesburg. Today the group is still privately owned and run by the original founders. Dis-Chem has been rated as the country's best pharmacy chain by Professional Management Review, and has also bee...
    Read more about this company

     

    Casual Cashier - Glen Acres - Kempton Park

    Dis-Chem Pharmacies requires experienced Cashiers for their Glen Acres store. Support customer service at point of sale while ensuring a world-class shopping experience. Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk
    Essential:

    • Grade 12 / Matric
    • A minimum of 6 months’ experience cashier/till operations experience
    • Computer literate – MS Office
    • Sound numerical skills
    • Strong command of the English language
    • Basic customer service
    • Willing and able to work retail hours

    Job Description:

    • Adhere to Dis-Chem’s customer service policies and procedures
    • Establish a professional relationship with customers
    • Report customer complaints and compliments to the Frontline Supervisor, or store management
    • Adhere to the customer turnover hourly rate
    • Be aware of current sales and promotions
    • Ensure colleagues and customers are not exposed to any risk
    • Carry out and manage Dis-Chem 5 star communication principles
    • Be responsible for cash flow
    • Ensure all line voids and price changes are approved and signed off by the supervisor
    • Exchange merchandise for customers and accept returned goods by customers when authorised to do so
    • Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
    • Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
    • Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
    • Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
    • Ensure all outgoing stock/items/scripts are scanned and paid for
    • Ensure that all money is strictly kept safely and securely inside the till
    • Handle daily takings confidentially, and only discuss with management
    • Be alert, recognise and report suspicious behaviour to management
    • Address queries regarding store merchandise
    • Adhere to Dis-Chem’s security policies and procedures

    Competencies:

    Essential:

    • In-depth knowledge of operating cash registers, and maintaining cash drawers
    • Knowledge of processing sales, refunds and payments
    • Strong command of English (written and oral)
    • Accuracy
    • Attention to detail
    • Presentable
    • Emotional intelligence
    • Social awareness
    • Accountability
    • Problem-solving
    • Analyse basic reports
    • Trustworthy and honest
    • Time management 

    Advantageous:

    • Third additional language

    go to method of application »

    Clinic Receptionist - Boskruin

    Dis-Chem Pharmacies’ in Boskruin has an opportunity available for a Clinic Receptionist to join the team. The main purpose of this role will be to attend to patients on the phone and in person. Coordinate and organize appointments and documentation to facilitate the smooth running of the clinic and support the delivery of quality patient care

    Minimum Requirements:

    Essential:

    • Grade 12 / Matric

    Job Description:

    • Register patients according to established standards.
    • Assists patients in completing necessary medical forms including medical insurances.
    • Monitor and maintain the clinical equipment, stationery and medication required.
    • Inform patients of clinic procedures and manages patient’s records.
    • Open new patient files according to standard procedures.
    • Ensure patient information is correct.
    • Process medical aid payments.
    • Move patients through appoints as scheduled.
    • Obtain medical reports if required.
    • Ensure the reception area is clean and maintained to safeguard the patient’s privacy and confidentiality.
    • Answer all incoming calls within a reasonable time according to Dis-Chem standards.
    • Use proper telephone etiquette when speaking with patients over the phone.
    • Give relevant and accurate information to callers regarding their requests, questions or concerns.
    • Ensure to take down caller details on all calls that come through to the switchboard for the third time, and email the relevant staff.
    • Ensure you are taking the correct message from the callers – repeat the message to the caller for confirmation.
    • Take extra care when taking caller contact details – repeat the details to the caller for confirmation.
    • Ask the caller adequate question to ensure the correct message is transferred.
    • Ensure that messages or calls get transferred to the correct person at all times.
    • Assist walk-in guests in reaching staff for in regards to meetings and/ or deliveries.
    • Provide customers with area codes, work telephone numbers and other relevant information when requested.
    • Ensure customers, guest and callers receive relevant feedback, within good time, regarding queries.
    • Helps patients in distress by responding to emergencies.
    • Advice and assist patients regarding medical aid authorization procedures.
    • Follow up with patients regarding any feedback requested.

    Competencies

    Essential:

    • Ability to work under pressure
    • Deadline driven
    • Follow and give oral and written instructions

    Advantageous:

    • N/A

    Special conditions of employment:

    • South African citizen 
    • Dedicated work station – Sit at desk most of the day
    • MIE, clear criminal and credit
    • Driver’s license and/or own reliable transport

    go to method of application »

    Casual Sales Assistant - Goodwood

    Dis-Chem Baby City require a Casual Sales Assistant for their Goodwood Store in N1 City Value Centre.  Main purpose of the role would be to provide overall assistance to customers through excellent customer service. The roles will include maintaining stock levels, processing of payments at Point of Sales and upholding high merchandising standards.

    Minimum Requirements…

    Essential:

    • Grade 12 / Matric
    • Up to 6 months’ retail experience
    • Minimum 1 Year work experience within retail

    Advantageous:

    • Certification in Retail Business Management

    Role and Responsibilities:

    • Report low stock levels, items that are out of stock, damaged stock and expired stock to management
    • Assist with the counting of stock files and general stocktaking.
    • Assist with the loading and off-loading of stock when needed.
    • Identify and report damaged and expired stock immediately to management.
    • Ensure boxes are flattened after unpacking stock and taken to the designated area. 
    • Ensure that full ranges of products are always on the shelves and neatly presented.
    • Maintain the stock on the shelves to ensure it has not reached its sell by date.
    • Restock merchandise when needed to ensure maximum sales.
    • Ensure merchandise displays, labels and pricing are always correct and report all price discrepancies to management.
    • Keep up to date with new product knowledge to effectively assist customers.
    • Ensure all merchandise is handled carefully to prevent any losses.
    • Build stable displays timeously for promotions to take place.
    • Ensure that monthly promotions are implemented effectively to maximise sales.
    • Ensure that relevant posters and signage should be put up in time for promotions to take place.
    • Ensure promotional tickets, price tickets, posters etc. are placed in the expected time frame.
    • Ensure that promotional stock is taken down immediately after the end of promotions.
    • Ensure accurate cash flow and follow correct cash handling procedures
    • Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments.
    • Ensure all out going stock/ items/ scripts are scanned and paid for.
    • Process all loyalty cards including those of accelerated partners.
    • Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.
    • Report customer compliments and complaints to management.
    • Attend to all customer stock queries and ensure that they dealt with and resolved.

    Competencies

    Essential:

    • Strong command of the English language
    • Knowledge of retail operations and administration
    • Problem solving
    • Trustworthy and honest
    • Time management
    • Customer service
    • Takes ownership and accountability
    • Basic computer skills (word, excel and outlook, numerical skills

    go to method of application »

    Dispensary Support - Gandhi Square

    Dis-Chem Pharmacies’ Gandhi store has an opportunity available for a Dispensary Support to join the team. The main purpose of this is to employ learners who are capable of doing and completing the learner basic pharmacist assistant course. This course will equip learners to understand the underlying principles of all of the major areas related to the pharmaceutical environment and dispensing and promotes the notion of quality on the job learning. Staff will be employed in a Fixed Term position as Dispensary Support until such time as they are registered with the SAPC as learner basic assistants. Only once qualified as a basic pharmacist assistant will permanent employment be offered.

    Minimum Requirements…

    Essential:

    • Grade 12 – Matric or a Senior Certificate with Pure Mathematics 50%, Life Science and or Physical Science and obtained at least an average of 50% 

    Job Specification…

    Dispensary Support staff must have completed a proficiency test approving them to apply for registration with Pharmacy Council (SAPC) as a learner basic assistant. 

    A pharmacist's assistant registered in the category pharmacist's assistant learner basic; may perform the following services or acts under the direct personal supervision of a pharmacist in a pharmacy:

    • The sale of Schedule 1 medicines or scheduled substances.
    • Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and Standard Operating Procedures approved by the responsible pharmacist.
    • Assist with the unpacking and merchandising of stock and cleaning of dispensary and OTC shelves approved by the responsible pharmacist.
    • Any other duties assigned to them by the Dispensary Manager.
    • Learn to accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the South African Pharmaceutical Council.
    • Ensure accurate picking / packing / labelling and checking of medication and be aware of common dosages as well as important drug interactions.
    • Ensure that all medications, are checked for accuracy by a pharmacist and signed by a pharmacist.
    • Assist in the control of stock (manage cleanliness and packing organisation of shelves and medicine expiry dates) of Schedule 1 to Schedule 5 medicines or scheduled substances.
    • Follow up with patients regarding script tracking report as requested by the dispensary manager and follow up appointments.
    • Assist with call centre scripts and patient service telephone calls.
    • Provide information to individuals in order to promote health.
    • Assist with scheme authorization of chronic, HIV and AIDS and oncology medication.
    • Report on low - / out of stock levels and stock errors to the dispensary manager.
    • Receive dispensary stock in accordance with the SOP set out by the company.

    Competencies

    Essential:

    • English and 2nd language – Read, write and speak.
    • Time management, deadline driven, dealing with pressure, attention to detail.
    • Good communication skills, listening, customer service/focus, problem solving, team player, conflict management, leading by example, accountability, professional conduct, trustworthy and honest.
    • Computer, numerical skills.

    Advantageous:

    • Retail FMCG, Dis-Chem front shop experience and a good performance record.
    • Drug and family planning and complementary medicine.
    • 3rd
    • Unisolv, SAP and E-Scripting.

    go to method of application »

    Post Basic Qualified Pharmacist Assistant - Brackenfell Corner - Western Cape

    Dis-Chem Pharmacies require the services of a reputable Post Basic Qualify Pharmacist Assistant for their Brackenfell store. Your portfolio will cover the provision of pharmaceutical care by taking responsibility for the patient's medicine-related needs, and being accountable for meeting these needs.

    Minimum Requirements:

    • Grade 12 / Matric
    • Basic Pharmacist Assistance qualification
    • Registered with the South African Pharmacy Council (SAPC)
    • Working experience on Unisolv
    • Computer literate – MS Office
    • Sound numerical skills
    • Strong command of the English language and a second language
    • Willing and able to work retail hours 

    Advantageous:

    • Knowledge of Retail/ FMCG operations
    • 3rd Additional Language
    • Knowledge of or experience in SAP and E-Scripting
    • Drug and family planning, and complementary medicine

    Duties and Responsibilities:

    • Assist with the sale of Schedule 1 and Schedule 2 medicines or scheduled substances
    • Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
    • Assist with the manufacturing of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
    • Assist with re-packaging of medicine
    • Assist with the distribution and control of the stock of Schedule 1 to Schedule 5 medicines or scheduled substances
    • Assist with the ordering of medicine and scheduled substances up to, and including, Schedule 6 according to an instruction of a person authorised in terms of the Medicines Act to purchase or obtain such medicine or scheduled substance
    • Assist with the reading and preparation of a prescription’ the selection, manipulation or compounding of the medicine; the labelling and supply of the medicine, in an appropriate container following the interpretation and evaluation of the prescription by a pharmacist
    • Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the SAPC
    • Capture script details accurately, and verify patients’ details on the system
    • Ensure accurate picking /packing/labelling and checking of medication and be aware of common dosages as well as important drug interactions
    • Give accurate instructions to patients regarding the correct use of medicine supplied
    • Keep abreast of changes in medical aid procedures and requirements for claims and dispensing
    • Ensure all medications are checked for accuracy by and signed by a pharmacist
    • Advise and assist patients at the dispensary, self-medication and front-shop
    • Follow up with patients regarding script tracking report as requested by the dispensary manager, and follow up on appointments
    • Explain medical aid costs to patients
    • Provide information to individuals in order to promote health
    • Process all paperwork necessary for the accurate submission of claims to medical aids
    • Correct errors on scripts rejected by medical aid
    • Ensure authorisation of chronic, HIV and AIDS and oncology medication
    • Maintain customer profiles on the system
    • Merge profiles locally and UCS should be notified to merge profiles centrally
    • Take note of any message on the customer profile, and take suitable action
    • Report on low / out of stock levels, and stock errors to the dispensary manager
    • Receive dispensary stock in accordance with Dis-Chem’s SOPs, and merchandise according to FEFO
    • Facilitate bi-annual stock takes
    • Exercise stock, cash and asset control

    Competencies:

    Essential:

    • English and 2nd language – Read, write and speak
    • Good communication skills, listening
    • Customer service/focus
    • Strong attention to detail
    • Sound numerical skills
    • Problem-solving
    • Team player
    • Trustworthy and honest
    • Time management
    • Able to deal with pressure
    • Computer literate – MS Office 

    Advantageous:

    • Knowledge of Retail/ FMCG operations
    • 3rd Additional Language
    • Knowledge of or experience in Unisolv, SAP and E-Scripting
    • Drug and family planning, and complementary medicine

    go to method of application »

    Post Basic Qualified Pharmacist Assistant - Potchefstroom

    Dis-Chem Pharmacies require the services of a reputable Post Basic Qualify Pharmacist Assistant for their Potchefstroom store. Your portfolio will cover the provision of pharmaceutical care by taking responsibility for the patient's medicine-related needs, and being accountable for meeting these needs.

    Minimum Requirements:

    • Grade 12 / Matric
    • Basic Pharmacist Assistance qualification
    • Registered with the South African Pharmacy Council (SAPC)
    • Working experience on Unisolv
    • Computer literate – MS Office
    • Sound numerical skills
    • Strong command of the English language and a second language
    • Willing and able to work retail hours 

    Advantageous:

    • Knowledge of Retail/ FMCG operations
    • 3rd Additional Language
    • Knowledge of or experience in SAP and E-Scripting
    • Drug and family planning, and complementary medicine

    Duties and Responsibilities:

    • Assist with the sale of Schedule 1 and Schedule 2 medicines or scheduled substances
    • Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
    • Assist with the manufacturing of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
    • Assist with re-packaging of medicine
    • Assist with the distribution and control of the stock of Schedule 1 to Schedule 5 medicines or scheduled substances
    • Assist with the ordering of medicine and scheduled substances up to, and including, Schedule 6 according to an instruction of a person authorised in terms of the Medicines Act to purchase or obtain such medicine or scheduled substance
    • Assist with the reading and preparation of a prescription’ the selection, manipulation or compounding of the medicine; the labelling and supply of the medicine, in an appropriate container following the interpretation and evaluation of the prescription by a pharmacist
    • Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the SAPC
    • Capture script details accurately, and verify patients’ details on the system
    • Ensure accurate picking /packing/labelling and checking of medication and be aware of common dosages as well as important drug interactions
    • Give accurate instructions to patients regarding the correct use of medicine supplied
    • Keep abreast of changes in medical aid procedures and requirements for claims and dispensing
    • Ensure all medications are checked for accuracy by and signed by a pharmacist
    • Advise and assist patients at the dispensary, self-medication and front-shop
    • Follow up with patients regarding script tracking report as requested by the dispensary manager, and follow up on appointments
    • Explain medical aid costs to patients
    • Provide information to individuals in order to promote health
    • Process all paperwork necessary for the accurate submission of claims to medical aids
    • Correct errors on scripts rejected by medical aid
    • Ensure authorisation of chronic, HIV and AIDS and oncology medication
    • Maintain customer profiles on the system
    • Merge profiles locally and UCS should be notified to merge profiles centrally
    • Take note of any message on the customer profile, and take suitable action
    • Report on low / out of stock levels, and stock errors to the dispensary manager
    • Receive dispensary stock in accordance with Dis-Chem’s SOPs, and merchandise according to FEFO
    • Facilitate bi-annual stock takes
    • Exercise stock, cash and asset control

    Competencies:

    Essential:

    • English and 2nd language – Read, write and speak
    • Good communication skills, listening
    • Customer service/focus
    • Strong attention to detail
    • Sound numerical skills
    • Problem-solving
    • Team player
    • Trustworthy and honest
    • Time management
    • Able to deal with pressure
    • Computer literate – MS Office 

    Advantageous:

    • Knowledge of Retail/ FMCG operations
    • 3rd Additional Language
    • Knowledge of or experience in Unisolv, SAP and E-Scripting
    • Drug and family planning, and complementary medicine

    go to method of application »

    Retail Store Assistant - Kriel Mall

    Dis-Chem Pharmacies has an opportunity available for a Retail Store Assistant to join the team in their Kriel Store. The main purpose of this role will be to supervise overall daily operations of the store and ensuring administrative duties are performed as per policies and procedures.

    Minimum Requirements:
    Essential:

    • Grade 12 - Matric or Senior Certificate
    • Minimum 1 – 2 years’ experience in a similar role

    Job Description:
    Receiving and Capturing:

    • Receive all warehouse goods and invoices in accordance with company policy and standard operating procedures.
    • Return all unordered or damaged goods delivered to the store and accurately complete credit notes for non-acceptance.
    • Capture invoices and check goods received against invoices for total accuracy.
    • Ensure accurate verifying and capturing of physical goods receipts for the store in accordance with company policy and standard operating procedures.

    Store Inventory Monitoring:

    • Facilitate stock rotation to prevent stock from reaching its expiry date before selling.
    • Ensure safe storage of products particularly fragile items
    • Coordinate regular inventory audits.
    • Place orders to replenish merchandise as needed.
    • Regulate stock from receiving area to the storeroom.

    Customer Service:

    • Ensure Sales Assistants provide a friendly, helpful and courteous assistance while implementing a high standard of customer care and service.
    • Escalate and investigate unresolved customer complaints to management.
    • Check the manual point’s allocation on card reports and statements, to ensure all manual allocations are given through to store management daily.
    • Adhere to excellent telephone etiquette at all-time according to Dis-Chem standard operating procedures.

    Stock Loss Prevention:

    • Ensure that outgoing stock/ items/ scripts are scanned and paid for.
    • Keep daily takings (cash, cheques, vouchers, card slips, line voids and incomplete dockets) inside the till drawer until they are placed in the drop safe.
    • Report bad and suspicious behaviour for both staff and customers to management.
    • Ensure that no unauthorised access is granted to the store via the good receiving area.


    Team Supervision:

    • Supervise an accountable, full service team who understand and strive to meet the needs of all customers.
    • Motivate optimal performance of team, ensuring all quality standards and agreed benchmarks and objectives are met.
    • Train employees in order to know how to use all equipment in the correct manner and adheres to the appropriate use of the equipment.

    Competencies
    Essential:

    • Knowledge of retail operations and administration
    • Comprehending fundamental arithmetic’s
    • Conveys ideas and facts verbally using language
    • Addresses customer questions in a timely manner
    • Basic computer skills(Word,Excel,and Outlook),numerical skills.SAP.UNISOLV

    go to method of application »

    SAP Retail Graduate - Head Office (Midrand)

    Dis-Chem Pharmacies has an exciting opportunity for a Bcom Information Systems or any computer-related graduate to join our SAP Retail Team for a 12 months Internship programme. The graduate will assist in ensuring the effective and smooth use of the SAP Retail system across the business.

    Minimum Requirements:

    Essential:

    • Grade 12 / Matric or Senior Certificate
    • Bcom/Btech Information systems, National Diploma in IT or any IT related qualification

    Job Specification:

    • Maintain the integrity and functionality of SAP Retail.
    • Perform and documenting detailed testing of all these improvements, enhancements and reports.
    • Respond to and assist with any query, related to SAP Retail.
    • Establish and maintain a sound relationship with all Dis-Chem stakeholders.
    • Ensure frequent communication with all Dis-Chem stakeholders both verbally and in writing regarding matters relating to the SAP Retail.
    • Provide a friendly and efficient knowledgeable service to all Dis-Chem stakeholders.
    • Maintain, change and support all relevant master data for SAP Retail.
    • Practice quality assurance by testing the function of current and new processes by detecting and identifying any defects.
    • Monitor and ensure smooth integration between SAP and any other program.
    • Assist with loading and resolving marketing queries.
    • Give regular feedback and provide assistance to the SAP Retail team, Stores and Dis-Chem Management team.

    Competencies:

    Essential:

    • Basic understanding of Microsoft Office Packages – Word, Excel and PowerPoint
    • Business financial skills
    • Trustworthy and honest
    • Self-starter, diligent, accurate, attention to detail
    • Be deadline orientated
    • Good time management skills

    Advantageous:

    • SAP Experience

    go to method of application »

    Store Driver - Secunda

    Dis-Chem Pharmacies require a Motorbike & Vehicle Driver for their Secunda Store. You will be responsible for delivering goods to customers in a timely, productive and professional manner

    Minimum Requirements:

    Essential:

    • Grade 12 / Matric
    • Valid Motorbike license 
    • Valid Car license
    • Willing and able to work retail hours and/or shifts

    Advantageous:

    • Previous experience in a similar role

    Job Description:

    • Safely transport products to customer locations in a timely, safe and courteous manner
    • Be open to learning the various dispatch functions
    • Ensure the correct products are delivered to the correct customer within the specified time
    • Ensure that fridge line deliveries are prioritised and transported using cooler boxes and cold packs
    • Use the shortest and most efficient route to the customer, and back to the store
    • Return back to the store immediately after delivery, so the vehicle can be utilised for a second or third delivery
    • Ensure that after completion of delivery, that the vehicle is repacked to prevent boxes from falling and damaging the stock or vehicle
    • Be fully accountable for all damages and losses through the delivery process
    • Provide special care when delivering fragile and hazardous products
    • Comply with minimum standards of efficiency and accuracy, in order to meet company standards
    • Follow delivery/pickup instructions from manager
    • Ensure that all collections/store returns / inter-branches are correctly checked, signed for and returned to the receiving area
    • Ensure all delivery paperwork is signed upon delivery
    • Ensure to have the correct names and addresses of customers
    • Ensure all invoices recorded on the delivery log sheet, are available and correctly recorded
    • Ensure all invoices are signed in the correct manner and to report any discrepancies to the relevant manager
    • Comply with the company vehicle policy at all times
    • Complete and maintain an accurate vehicle logbook
    • Process payments on all transactions via EFT and cash
    • Ensure that the vehicle is never unattended during the delivery process
    • Ensure the vehicle is clean and washed
    • Inspect the vehicle for any defects and safe operating conditions before, during and after trips; and report any concerns to the manager
    • Report on all accidents and incidents involving drivers or company equipment
    • Adhere to the road traffic rules and regulations as per the National Road Traffic Act
    • Be responsible for any traffic fines allocated to the vehicle you drive
    • Create effective and efficient relationships with internal and external customers to improve operating efficiencies
    • Establish long-term customer relationship through prompt and courteous service
    • Ensure professional behaviour when dealing with customers
    • Report customer complaints, compliments, requests to management, and provide feedback

    Competencies:

    Essential:

    • Strong command of the English language
    • Presentable
    • Effective engagement with customers, management and staff
    • Trustworthy and honest
    • Time management

    Advantageous:

    • Bilingual
    • Report bad/suspicious behaviour relating to both staff and customers

    go to method of application »

    Dispensary Support - Athol Oaklands

    Dis-Chem Pharmacies’ Athol Oaklands store has an opportunity available for a Dispensary Support to join the team. The main purpose of this is to employ learners who are capable of doing and completing the learner basic pharmacist assistant course. This course will equip learners to understand the underlying principles of all of the major areas related to the pharmaceutical environment and dispensing and promotes the notion of quality on the job learning. Staff will be employed in a Fixed Term position as Dispensary Support until such time as they are registered with the SAPC as learner basic assistants. Only once qualified as a basic pharmacist assistant will permanent employment be offered.

    Minimum Requirements…

    Essential:

    • Grade 12 – Matric or a Senior Certificate with Pure Mathematics 50%, Life Science and or Physical Science and obtained at least an average of 50% 

    Job Specification…

    Dispensary Support staff must have completed a proficiency test approving them to apply for registration with Pharmacy Council (SAPC) as a learner basic assistant. 

    A pharmacist's assistant registered in the category pharmacist's assistant learner basic; may perform the following services or acts under the direct personal supervision of a pharmacist in a pharmacy:

    • The sale of Schedule 1 medicines or scheduled substances.
    • Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and Standard Operating Procedures approved by the responsible pharmacist.
    • Assist with the unpacking and merchandising of stock and cleaning of dispensary and OTC shelves approved by the responsible pharmacist.
    • Any other duties assigned to them by the Dispensary Manager.
    • Learn to accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the South African Pharmaceutical Council.
    • Ensure accurate picking / packing / labelling and checking of medication and be aware of common dosages as well as important drug interactions.
    • Ensure that all medications, are checked for accuracy by a pharmacist and signed by a pharmacist.
    • Assist in the control of stock (manage cleanliness and packing organisation of shelves and medicine expiry dates) of Schedule 1 to Schedule 5 medicines or scheduled substances.
    • Follow up with patients regarding script tracking report as requested by the dispensary manager and follow up appointments.
    • Assist with call centre scripts and patient service telephone calls.
    • Provide information to individuals in order to promote health.
    • Assist with scheme authorization of chronic, HIV and AIDS and oncology medication.
    • Report on low - / out of stock levels and stock errors to the dispensary manager.
    • Receive dispensary stock in accordance with the SOP set out by the company.

    Competencies

    Essential:

    • English and 2nd language – Read, write and speak.
    • Time management, deadline driven, dealing with pressure, attention to detail.
    • Good communication skills, listening, customer service/focus, problem solving, team player, conflict management, leading by example, accountability, professional conduct, trustworthy and honest.
    • Computer, numerical skills.

    Advantageous:

    • Retail FMCG, Dis-Chem front shop experience and a good performance record.
    • Drug and family planning and complementary medicine.
    • 3rd
    • Unisolv, SAP and E-Scripting.

    go to method of application »

    Clinic Practitioner - Logan Avenue - Centurion

    Dis-Chem is looking for a Qualified Clinic Sister to join their team in Logan Avenue. The key purpose of the position is to manage and operate a profitable, Primary Health Care Clinic that is situated in a pharmacy within the scope of practice of a registered nursing practitioner.

    Minimum Requirements:

    Essential:

    • Grade 12 – Matric
    • Tertiary qualification in General Nursing
    • Degree/Diploma in Midwifery
    • Registered with South African Nursing Council (SANC)
    • Nursing practitioner must obtain BHF registration
    • 2-3 years’ experience in practicing as a Primary Health Care Clinic Sister
    • Computer skills – Microsoft Office: Word, Excel, PowerPoint and Outlook.

    Advantageous:

    • Minimum 5 years practicing as a Primary Health Care Sister
    • Patient Record System & CKS & Allegra

    Job Description:

    • Perform Clinic Sister duties according to industry regulations and industry best
    • Manage the average “feet-per-hour” rate and set clinic objectives to enhance patient
    • Ensure all clinic services are available at the
    • Keep accurate records of patient details, and ensure communication is followed up
    • Ensure that the Clinic is open and operational according to the hours stated in the operational
    • Process claims accurately and timeously according to industry
    • Ensure all stock and equipment in the clinic is in a working condition according to industry
    • Ensure stock is sufficient in the Clinic according to business
    • Build and maintain healthy relationships with the following stakeholders: Patients, Store and Dispensary Manager, Colleagues, Medical Aids, Suppliers/Reps, key role players in the community, and other Healthcare

    Competencies:
    Essential:
     

    • Knowledge of community health nursing, primary health care and/or occupational health nursing, family planning, cytology, IUD, pharmacology, EPI/cold chain management, STDs, emergency care, HIV/AIDS pre- and post-counseling, breastfeeding, pathology, wound care
    • Quarterly CPD training; in-service training with Dis-Chem
    • Strong command of English (written and oral)
    • Understand the financial implications of meeting or not meeting set monthly targets
    • Strong analytical skills relating to monthly clinic statistics and commission
    • Emotional intelligence; entrepreneurial flair; trustworthy and honest
    • Ability to manage team and self; be self-direct and self-motivated
    • Time management

    Advantageous: 

    • Bilingual
    • Knowledge and understanding of the business objectives
    • Baby Immunisation Course (DoH/ Sanofi Pasteur); Family planning (DoH); Primary Health Care Course; Breastfeeding course; Disease management course

    go to method of application »

    Cosmetic Consultant (Skincare) - Mall Of Africa

    Dis-Chem Pharmacies' requires the committed services of a customer-oriented Cosmetics Consultant for their Store in Mall of Africa. You will be tasked with the effective promoting and selling of Dis-Chem cosmetic and beauty products, through excellent and consistent customer service.

    Essential:

    • Grade 12 / Matric
    • Retail experience as a sales consultant
    • Computer literate
    • Willing and able to work retail hours 

    Advantageous:

    • Cosmetic, fragrance and/or beauty experience

    Job Description:

    • Escalate serious and unresolved customer complaint to the manager
    • Provide a high level of customer care and service
    • Demonstrate products through makeovers, cosmetics demonstration, spray promotions and/or activities
    • Manage stock levels according to Dis-Chem procedures – report on short, damage and expired stock to manager
    • Ensure merchandising and displays are set up attractively
    • Maximise store income by achieving department, brand and vendor sales
    • Keep up to date regarding products, brands and the retail industry
    • Be responsible for all cosmetics, fragrances and beauty house promotions
    • Manage Salon appointments
    • Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations

    Competencies:

    Essential:

    • Strong command of English (written and oral)
    • Be a team player
    • Provide excellent customer service
    • Understand stock reports and sales (target and commission calculations)
    • Work according to a task schedule

     Advantageous:

    • Promotions, personal selling, sales targets, customer liaison and product knowledge
    • Previous sales and promotional training
    • Manage expired, damaged stock, and ensure stock rotation
    • Bilingual
    • Stock management

    go to method of application »

    Cosmetic Consultant - Brooklyn

    Dis-Chem Pharmacies' requires the committed services of a customer-oriented Cosmetics Consultant for their Store in Brooklyn Mall. You will be tasked with the effective promoting and selling of Dis-Chem cosmetic and beauty products, through excellent and consistent customer service.

    Essential:

    • Grade 12 / Matric
    • Retail experience as a sales consultant
    • Computer literate
    • Willing and able to work retail hours 

    Advantageous:

    • Cosmetic, fragrance and/or beauty experience

    Job Description:

    • Escalate serious and unresolved customer complaint to the manager
    • Provide a high level of customer care and service
    • Demonstrate products through makeovers, cosmetics demonstration, spray promotions and/or activities
    • Manage stock levels according to Dis-Chem procedures – report on short, damage and expired stock to manager
    • Ensure merchandising and displays are set up attractively
    • Maximise store income by achieving department, brand and vendor sales
    • Keep up to date regarding products, brands and the retail industry
    • Be responsible for all cosmetics, fragrances and beauty house promotions
    • Manage Salon appointments
    • Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations

    Competencies:

    Essential:

    • Strong command of English (written and oral)
    • Be a team player
    • Provide excellent customer service
    • Understand stock reports and sales (target and commission calculations)
    • Work according to a task schedule

     Advantageous:

    • Promotions, personal selling, sales targets, customer liaison and product knowledge
    • Previous sales and promotional training
    • Manage expired, damaged stock, and ensure stock rotation
    • Bilingual
    • Stock management

    go to method of application »

    Pharmacist - Kalahari - Fixed Term Contract - Northen Cape

    Dis-Chem Pharmacies require the services of a reputable Pharmacist for their Kalahari store. Your portfolio will cover the provision of pharmaceutical care by taking responsibility for patients’ medicine-related needs, and being accountable for meeting these needs.

    Minimum Requirements:

    Essential:

    • Grade 12 / Matric
    • BPharm / equivalent qualification
    • Registered with the South African Pharmacy Council (SAPC)
    • Min 2- 3 years experience in Pharmaceutical
    • 2-3 years retail pharmacy experience ( Student/Intern) 
    • Computer literate – MS Office 

    Advantageous:

    • Relevant retail/ FMCG experience
    • Third additional language
    • SAP experience
    • E-scripting experience
    • Registered tutor
    • Unisolv experience

    Duties and Responsibilities:

    • Provision of pharmaceutical care by taking responsibility for patients’ medicine-related needs, and being accountable for meeting those needs, which shall include, but not be limited to the following functions:
    • Evaluation of a patient’s medicine-related needs by determining the indication, safety and effectiveness of the therapy
    • Dispensing of any medicine or scheduled substance on the prescription of a person authorised to prescribe medicine
    • Signing off and checking of all prescriptions prepared by an assistant or an intern and accepting accountability for the correctness thereof as per GPP 2.7.1.2.1.f
    • Furnishing of information and advice to any person with regard to the use medicine
    • Determining patient compliance with the therapy, and follow-up to ensure that the patient’s medicine-related needs are being met
    • The provision of pharmacist-initiated therapy
    • The compounding, manipulation, preparation or packaging of any medicine or scheduled substance, or the supervision thereof
    • The manufacturing of any medicine or scheduled substance, or supervision thereof
    • The purchasing, acquiring, importing, keeping, possessing, using, releasing, storage, packaging, re-packaging, supplying or selling of any medicine or scheduled substance, or supervision thereof
    • The application for the registration of a medicine in accordance with the Medicines Act and Pharmacy Act
    • The acts specially pertaining to the profession of a pharmacist as prescribed above;
    • The formulation of any medicine for the purposes of registration as a medicine;
    • The distribution of any medicine or scheduled substance;
    • The re-packaging of medicines;
    • The initiation and conducting of pharmaceutical research and development; and
    • The promotion of public health.
    • Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the South African Pharmaceutical Council.
    • Capture script details accurately and verify patient’s details on the system.
    • Ensure accurate picking / packing / labelling and checking of medication and be aware of common dosages as well as important drug interactions.
    • Provide accurate instructions to the patients regarding the correct use of medicine supplied.
    • Keep abreast of changes in medical aid procedures and requirements for claims and dispensing.
    • Advise and assist patients at the dispensary, self-medication counter and front-shop.
    • Follow up with patients regarding script tracking report as requested by the dispensary manager and follow up appointments.
    • Explain all medical aid costs to patients.
    • Follow through on promises made to customers.
    • Evaluation of disease conditions and referral to in-store health facilities when necessary.
    • Process all paperwork necessary for the accurate submission of claims to medical aids.
    • Correct errors on scripts rejected by medical aid.
    • Ensure authorization of chronic, HIV and AIDS and oncology medication.
    • Maintain customer profiles on the system.
    • Merge profiles locally and Vexall should be notified to merge profiles centrally.
    • Take note of any messages on the customer profile and take suitable action.
    • Assist the Dispensary Manager to ensure that all administration functions are carried out correctly and timeously.
    • Report on low - / out of stock levels and stock errors to the dispensary manager.
    • Facilitate Bi-annual stock takes.
    • Exercise stock, cash and asset control.
    • Assist the Dispensary Manager to ensure that all stock control processes and are adhered to and that all registers are kept up to date in accordance with legislation.
    • Housekeeping must be in accordance to Dis-Chem standards.
    • Adhere to Dis-Chem Policies and Procedures and Standard Operating Procedures.
    • Adhere to Health and Safety rules and regulations.
    • Adhere to Dis-Chem Uniform and personal appearance policy

     Competencies:

    Essential:

    • Strong command of the English language and a second language– Read, write and speak
    • Good communication skills, listening
    • Basic dosing and important drug interaction
    • Customer service/focus
    • Supervisor experience, and able to lead by example
    • Ability to train other staff members
    • Conflict management
    • Strong attention to detail
    • Sound numerical skills
    • Problem-solving
    • Team player
    • Trustworthy and honest
    • Time management
    • Able to deal with pressure
    • Computer literate – MS Office

    go to method of application »

    Post Basic Qualified Pharmacist Assistant - Kathu

    Dis-Chem Pharmacies require the services of a reputable Post Basic Qualify Pharmacist Assistant for their Kathu store. Your portfolio will cover the provision of pharmaceutical care by taking responsibility for the patient's medicine-related needs, and being accountable for meeting these needs.

    Minimum Requirements:

    • Grade 12 / Matric
    • Basic Pharmacist Assistance qualification
    • Registered with the South African Pharmacy Council (SAPC)
    • Working experience on Unisolv
    • Computer literate – MS Office
    • Sound numerical skills
    • Strong command of the English language and a second language
    • Willing and able to work retail hours 

    Advantageous:

    • Knowledge of Retail/ FMCG operations
    • 3rd Additional Language
    • Knowledge of or experience in SAP and E-Scripting
    • Drug and family planning, and complementary medicine

    Duties and Responsibilities:

    • Assist with the sale of Schedule 1 and Schedule 2 medicines or scheduled substances
    • Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
    • Assist with the manufacturing of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
    • Assist with re-packaging of medicine
    • Assist with the distribution and control of the stock of Schedule 1 to Schedule 5 medicines or scheduled substances
    • Assist with the ordering of medicine and scheduled substances up to, and including, Schedule 6 according to an instruction of a person authorised in terms of the Medicines Act to purchase or obtain such medicine or scheduled substance
    • Assist with the reading and preparation of a prescription’ the selection, manipulation or compounding of the medicine; the labelling and supply of the medicine, in an appropriate container following the interpretation and evaluation of the prescription by a pharmacist
    • Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the SAPC
    • Capture script details accurately, and verify patients’ details on the system
    • Ensure accurate picking /packing/labelling and checking of medication and be aware of common dosages as well as important drug interactions
    • Give accurate instructions to patients regarding the correct use of medicine supplied
    • Keep abreast of changes in medical aid procedures and requirements for claims and dispensing
    • Ensure all medications are checked for accuracy by and signed by a pharmacist
    • Advise and assist patients at the dispensary, self-medication and front-shop
    • Follow up with patients regarding script tracking report as requested by the dispensary manager, and follow up on appointments
    • Explain medical aid costs to patients
    • Provide information to individuals in order to promote health
    • Process all paperwork necessary for the accurate submission of claims to medical aids
    • Correct errors on scripts rejected by medical aid
    • Ensure authorisation of chronic, HIV and AIDS and oncology medication
    • Maintain customer profiles on the system
    • Merge profiles locally and UCS should be notified to merge profiles centrally
    • Take note of any message on the customer profile, and take suitable action
    • Report on low / out of stock levels, and stock errors to the dispensary manager
    • Receive dispensary stock in accordance with Dis-Chem’s SOPs, and merchandise according to FEFO
    • Facilitate bi-annual stock takes
    • Exercise stock, cash and asset control

    Competencies:

    Essential:

    • English and 2nd language – Read, write and speak
    • Good communication skills, listening
    • Customer service/focus
    • Strong attention to detail
    • Sound numerical skills
    • Problem-solving
    • Team player
    • Trustworthy and honest
    • Time management
    • Able to deal with pressure
    • Computer literate – MS Office 

    Advantageous:

    • Knowledge of Retail/ FMCG operations
    • 3rd Additional Language
    • Knowledge of or experience in Unisolv, SAP and E-Scripting
    • Drug and family planning, and complementary medicine

    go to method of application »

    Sales Assistant - Baby City - Sable Square

    Dis-Chem Baby City requires a Sales Assistant for their Sable Square Store in Milnerton.  Main purpose of the role would be to provide overall assistance to customers through excellent customer service. The roles will include maintaining stock levels, processing of payments at Point of Sales and upholding high merchandising standards.

    Minimum Requirements…

    Essential:

    • Grade 12 / Matric
    • Up to 6 months’ retail experience

    Advantageous:

    • Certification in Retail Business Management
    • 1 Year work experience within Retail

    Role and Responsibilities:

    • Report low stock levels, items that are out of stock, damaged stock and expired stock to management
    • Assist with the counting of stock files and general stocktaking.
    • Assist with the loading and off-loading of stock when needed.
    • Identify and report damaged and expired stock immediately to management.
    • Ensure boxes are flattened after unpacking stock and taken to the designated area. 
    • Ensure that full ranges of products are always on the shelves and neatly presented.
    • Maintain the stock on the shelves to ensure it has not reached its sell by date.
    • Restock merchandise when needed to ensure maximum sales.
    • Ensure merchandise displays, labels and pricing are always correct and report all price discrepancies to management.
    • Keep up to date with new product knowledge to effectively assist customers.
    • Ensure all merchandise is handled carefully to prevent any losses.
    • Build stable displays timeously for promotions to take place.
    • Ensure that monthly promotions are implemented effectively to maximise sales.
    • Ensure that relevant posters and signage should be put up in time for promotions to take place.
    • Ensure promotional tickets, price tickets, posters etc. are placed in the expected time frame.
    • Ensure that promotional stock is taken down immediately after the end of promotions.
    • Ensure accurate cash flow and follow correct cash handling procedures
    • Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments.
    • Ensure all out going stock/ items/ scripts are scanned and paid for.
    • Process all loyalty cards including those of accelerated partners.
    • Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.
    • Report customer compliments and complaints to management.
    • Attend to all customer stock queries and ensure that they dealt with and resolved.

    Competencies

    Essential:

    • Strong command of the English language
    • Knowledge of retail operations and administration
    • Problem solving
    • Trustworthy and honest
    • Time management
    • Customer service
    • Takes ownership and accountability
    • Basic computer skills (word, excel and outlook, numerical skills

    go to method of application »

    Clinic Practitioner - Strubensvalley

    Dis-Chem is looking for a Qualified Clinic Sister to join their team in Strubensvalley. The key purpose of the position is to manage and operate a profitable, Primary Health Care Clinic that is situated in a pharmacy within the scope of practice of a registered nursing practitioner.

    Minimum Requirements:

    Essential:

    • Grade 12 – Matric
    • Tertiary qualification in General Nursing
    • Degree/Diploma in Midwifery
    • Registered with South African Nursing Council (SANC)
    • Nursing practitioner must obtain BHF registration
    • 2-3 years’ experience in practicing as a Primary Health Care Clinic Sister
    • Computer skills – Microsoft Office: Word, Excel, PowerPoint and Outlook.

    Advantageous:

    • Minimum 5 years practicing as a Primary Health Care Sister
    • Patient Record System & CKS & Allegra

    Job Description:

    • Perform Clinic Sister duties according to industry regulations and industry best
    • Manage the average “feet-per-hour” rate and set clinic objectives to enhance patient
    • Ensure all clinic services are available at the
    • Keep accurate records of patient details, and ensure communication is followed up
    • Ensure that the Clinic is open and operational according to the hours stated in the operational
    • Process claims accurately and timeously according to industry
    • Ensure all stock and equipment in the clinic is in a working condition according to industry
    • Ensure stock is sufficient in the Clinic according to business
    • Build and maintain healthy relationships with the following stakeholders: Patients, Store and Dispensary Manager, Colleagues, Medical Aids, Suppliers/Reps, key role players in the community, and other Healthcare

    Competencies:
    Essential:

    • Knowledge of community health nursing, primary health care and/or occupational health nursing, family planning, cytology, IUD, pharmacology, EPI/cold chain management, STDs, emergency care, HIV/AIDS pre- and post-counseling, breastfeeding, pathology, wound care
    • Quarterly CPD training; in-service training with Dis-Chem
    • Strong command of English (written and oral)
    • Understand the financial implications of meeting or not meeting set monthly targets
    • Strong analytical skills relating to monthly clinic statistics and commission
    • Emotional intelligence; entrepreneurial flair; trustworthy and honest
    • Ability to manage team and self; be self-direct and self-motivated
    • Time management

    Advantageous: 

    • Bilingual
    • Knowledge and understanding of the business objectives
    • Baby Immunisation Course (DoH/ Sanofi Pasteur); Family planning (DoH); Primary Health Care Course; Breastfeeding course; Disease management course

    go to method of application »

    Clinic Practitioner - Woodburn

    Dis-Chem is looking for a Qualified Clinic Sister to join their team in Woodburn. The key purpose of the position is to manage and operate a profitable, Primary Health Care Clinic that is situated in a pharmacy within the scope of practice of a registered nursing practitioner.

    Minimum Requirements:

    Essential:

    • Grade 12 – Matric
    • Tertiary qualification in General Nursing
    • Degree/Diploma in Midwifery
    • Registered with South African Nursing Council (SANC)
    • Nursing practitioner must obtain BHF registration
    • 2-3 years’ experience in practicing as a Primary Health Care Clinic Sister
    • Computer skills – Microsoft Office: Word, Excel, PowerPoint and Outlook.

    Advantageous:

    • Minimum 5 years practicing as a Primary Health Care Sister
    • Patient Record System & CKS & Allegra

    Job Description:

    • Perform Clinic Sister duties according to industry regulations and industry best
    • Manage the average “feet-per-hour” rate and set clinic objectives to enhance patient
    • Ensure all clinic services are available at the
    • Keep accurate records of patient details, and ensure communication is followed up
    • Ensure that the Clinic is open and operational according to the hours stated in the operational
    • Process claims accurately and timeously according to industry
    • Ensure all stock and equipment in the clinic is in a working condition according to industry
    • Ensure stock is sufficient in the Clinic according to business
    • Build and maintain healthy relationships with the following stakeholders: Patients, Store and Dispensary Manager, Colleagues, Medical Aids, Suppliers/Reps, key role players in the community, and other Healthcare

    Competencies:
    Essential:

    • Knowledge of community health nursing, primary health care and/or occupational health nursing, family planning, cytology, IUD, pharmacology, EPI/cold chain management, STDs, emergency care, HIV/AIDS pre- and post-counseling, breastfeeding, pathology, wound care
    • Quarterly CPD training; in-service training with Dis-Chem
    • Strong command of English (written and oral)
    • Understand the financial implications of meeting or not meeting set monthly targets
    • Strong analytical skills relating to monthly clinic statistics and commission
    • Emotional intelligence; entrepreneurial flair; trustworthy and honest
    • Ability to manage team and self; be self-direct and self-motivated
    • Time management

    Advantageous: 

    • Bilingual
    • Knowledge and understanding of the business objectives
    • Baby Immunisation Course (DoH/ Sanofi Pasteur); Family planning (DoH); Primary Health Care Course; Breastfeeding course; Disease management course

    go to method of application »

    Dispensary Manager Trainee - Randridge

    Dis-Chem Pharmacies require the services of a Dispensary Manager Trainee for their Randrige store, To assist in the management of the Dispensary functions by supervising the dispensary including self-medication area and manage subordinated staff.  To provide pharmaceutical care by taking responsibility for the patients related needs and be accountable for meeting these needs. To effectively deliver excellent customer service and stock management.

    Requirements:

    Essential:

    • Grade 12 / Matric
    • BPharm / equivalent qualification
    • Registered with the South African Pharmacy Council (SAPC)
    • Minimum 2 – 5 years pharmaceutical experience
    • Unisolv experience
    • Experience in supervising staff
    • Computer literate – MS Office 

    Advantageous:

    • Previous dispensary management and practical work experience

    Duties and Responsibilities:

    • Act in accordance with the rules and regulations of the South African Pharmacy Council (“SAPC”).
    • Safeguard and safekeeping of schedule 6 medication by administering the process of safekeeping of the medication key including the records and the register.
    • Ensure all staff work within SAPC scope of practice.
    • Ensure that Good Pharmacy Practice rules and regulations are adhered to by all employees.
    • Ensure SAPC registration and annual registration fees are updated consistently.
    • Ensure all employees adhere to the confines of the Protection of Personal Information Act (“POPIA”) act to protect confidential information.
    • Accurately capture and interpret script details and verify patient’s details on the system.
    • Be conscious and mindful of various fraudulent activities such as doctors’ scripts.
    • Ensure accurate picking / packing / labeling and checking of medication and be aware of common dosages as well as important drug interactions.
    • Provide accurate instructions to patients in relation to accurate usage of medicine supplied.
    • Keep abreast of changes in medical aid procedures and requirements for claims and dispensing
    • To assist with managing the dispensary stock to minimize stock shrinkage.
    • Manage all expired or short dated stock that is held in the dispensary.
    • Ensure that expired stock is regularly disposed of and kept separate to usable stock on an ongoing basis.
    • Manage dormant, negative stock and ensure follow ups and investigations are conducted.
    • Assist in managing stock ordering process is followed to reach maximum purchasing compliance.
    • Manage the stock days and ensure that the hot list is checked and managed on regular basis.
    • Encourage timely quality care & exceptional customer service and act as the face of the dispensary department.
    • Advice and assist patients at the dispensary, self-medication counter and front shop when necessary.
    • To provide accurate and precise information to patients such as medical aid costs.
    • Able to identify patient requirements and respond in a professional manner at all times.
    • Manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty, and achieves great customer satisfaction.
    • Process accurately all the paperwork necessary for correct administration of your department.
    • Ensure correct process is followed for all paperwork necessary for the accurate submission of claims to medical aids.
    • Ensure assistance is offered for authorization of chronic, HIV and AIDS and oncology medication.
    • Maintain customer profiles on the system.
    • Merge profiles locally and UCS should be notified to merge profiles centrally.
    • Take note of any messages on the customer profile and take suitable action.
    • Ensure dispensary and self-medication areas are always adequately staffed and staff rosters are in place.
    • Ensure staff works within their ethical boundaries as governed by the South African Pharmacy Council.
    • Ensure that fridges and work stations are clear of clutter and personal belongings.
    • Facilitate the creation of accountable, full service teams who understand and strive to meet the needs of all customers through effective inspirational leadership.
    • Take full responsibility for performance of all direct reports, motivating and managing them in relation to quality standards and agreed benchmarks and objectives, focusing on all aspects of sound people management.
    • Reinforce continuous respectful communication amongst teams & ensure inclusive work environment.
    • Facilitate people management practices including the delivery and submission of applicable HR documentation timeously.
    • Authorise all work schedules on Kronos and ensure accurate delivery of information.
    • Drive and foster engagement within the store to ensure maximum performance and positive work culture.
    • Housekeeping must be in accordance to Dis-Chem standards. 
    • Adhere to Dis-Chem Policies and Procedures and Standard Operating Procedures.
    • Adhere to Health and Safety rules and regulations.
    • Adhere to Dis-Chem Uniform and personal appearance policy. 

    Competencies:

    Essential:

    • English and second language – Read, write and speak
    • Good communication skills.
    • Manage and execute processes of a project including time, cost, quality, change, risks and issues.
    • Leadership Skills
    • Priorities the needs and experiences of customers and places them at the center of the decision-making process.
    • Business Acumen
    • Technical Savvy
    • Interpersonal Skills
    • Culture Champion
    • Computer skills: Microsoft (Word, Excel, PowerPoint, Outlook) Unisolv, SAP, E-Scripting

    go to method of application »

    Post Basic Qualified Pharmacist Assistant - Chartwell

    Dis-Chem Pharmacies require the services of a reputable Post Basic Qualify Pharmacist Assistant for their Chartwell store. Your portfolio will cover the provision of pharmaceutical care by taking responsibility for the patient's medicine-related needs, and being accountable for meeting these needs.

    Minimum Requirements:

    • Grade 12 / Matric
    • Basic Pharmacist Assistance qualification
    • Registered with the South African Pharmacy Council (SAPC)
    • Working experience on Unisolv
    • Computer literate – MS Office
    • Sound numerical skills
    • Strong command of the English language and a second language
    • Willing and able to work retail hours 

    Advantageous:

    • Knowledge of Retail/ FMCG operations
    • 3rd Additional Language
    • Knowledge of or experience in SAP and E-Scripting
    • Drug and family planning, and complementary medicine

    Duties and Responsibilities:

    • Assist with the sale of Schedule 1 and Schedule 2 medicines or scheduled substances
    • Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
    • Assist with the manufacturing of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
    • Assist with re-packaging of medicine
    • Assist with the distribution and control of the stock of Schedule 1 to Schedule 5 medicines or scheduled substances
    • Assist with the ordering of medicine and scheduled substances up to, and including, Schedule 6 according to an instruction of a person authorised in terms of the Medicines Act to purchase or obtain such medicine or scheduled substance
    • Assist with the reading and preparation of a prescription’ the selection, manipulation or compounding of the medicine; the labelling and supply of the medicine, in an appropriate container following the interpretation and evaluation of the prescription by a pharmacist
    • Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the SAPC
    • Capture script details accurately, and verify patients’ details on the system
    • Ensure accurate picking /packing/labelling and checking of medication and be aware of common dosages as well as important drug interactions
    • Give accurate instructions to patients regarding the correct use of medicine supplied
    • Keep abreast of changes in medical aid procedures and requirements for claims and dispensing
    • Ensure all medications are checked for accuracy by and signed by a pharmacist
    • Advise and assist patients at the dispensary, self-medication and front-shop
    • Follow up with patients regarding script tracking report as requested by the dispensary manager, and follow up on appointments
    • Explain medical aid costs to patients
    • Provide information to individuals in order to promote health
    • Process all paperwork necessary for the accurate submission of claims to medical aids
    • Correct errors on scripts rejected by medical aid
    • Ensure authorisation of chronic, HIV and AIDS and oncology medication
    • Maintain customer profiles on the system
    • Merge profiles locally and UCS should be notified to merge profiles centrally
    • Take note of any message on the customer profile, and take suitable action
    • Report on low / out of stock levels, and stock errors to the dispensary manager
    • Receive dispensary stock in accordance with Dis-Chem’s SOPs, and merchandise according to FEFO
    • Facilitate bi-annual stock takes
    • Exercise stock, cash and asset control

    Competencies:

    Essential:

    • English and 2nd language – Read, write and speak
    • Good communication skills, listening
    • Customer service/focus
    • Strong attention to detail
    • Sound numerical skills
    • Problem-solving
    • Team player
    • Trustworthy and honest
    • Time management
    • Able to deal with pressure
    • Computer literate – MS Office 

    Advantageous:

    • Knowledge of Retail/ FMCG operations
    • 3rd Additional Language
    • Knowledge of or experience in Unisolv, SAP and E-Scripting
    • Drug and family planning, and complementary medicine

    go to method of application »

    Post Basic Qualified Pharmacist Assistant - Kyalami

    Dis-Chem Pharmacies require the services of a reputable Post Basic Qualify Pharmacist Assistant for their Kyalami store. Your portfolio will cover the provision of pharmaceutical care by taking responsibility for the patient's medicine-related needs, and being accountable for meeting these needs.

    Minimum Requirements:

    • Grade 12 / Matric
    • Basic Pharmacist Assistance qualification
    • Registered with the South African Pharmacy Council (SAPC)
    • Working experience on Unisolv
    • Computer literate – MS Office
    • Sound numerical skills
    • Strong command of the English language and a second language
    • Willing and able to work retail hours 

    Advantageous:

    • Knowledge of Retail/ FMCG operations
    • 3rd Additional Language
    • Knowledge of or experience in SAP and E-Scripting
    • Drug and family planning, and complementary medicine

    Duties and Responsibilities:

    • Assist with the sale of Schedule 1 and Schedule 2 medicines or scheduled substances
    • Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
    • Assist with the manufacturing of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
    • Assist with re-packaging of medicine
    • Assist with the distribution and control of the stock of Schedule 1 to Schedule 5 medicines or scheduled substances
    • Assist with the ordering of medicine and scheduled substances up to, and including, Schedule 6 according to an instruction of a person authorised in terms of the Medicines Act to purchase or obtain such medicine or scheduled substance
    • Assist with the reading and preparation of a prescription’ the selection, manipulation or compounding of the medicine; the labelling and supply of the medicine, in an appropriate container following the interpretation and evaluation of the prescription by a pharmacist
    • Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the SAPC
    • Capture script details accurately, and verify patients’ details on the system
    • Ensure accurate picking /packing/labelling and checking of medication and be aware of common dosages as well as important drug interactions
    • Give accurate instructions to patients regarding the correct use of medicine supplied
    • Keep abreast of changes in medical aid procedures and requirements for claims and dispensing
    • Ensure all medications are checked for accuracy by and signed by a pharmacist
    • Advise and assist patients at the dispensary, self-medication and front-shop
    • Follow up with patients regarding script tracking report as requested by the dispensary manager, and follow up on appointments
    • Explain medical aid costs to patients
    • Provide information to individuals in order to promote health
    • Process all paperwork necessary for the accurate submission of claims to medical aids
    • Correct errors on scripts rejected by medical aid
    • Ensure authorisation of chronic, HIV and AIDS and oncology medication
    • Maintain customer profiles on the system
    • Merge profiles locally and UCS should be notified to merge profiles centrally
    • Take note of any message on the customer profile, and take suitable action
    • Report on low / out of stock levels, and stock errors to the dispensary manager
    • Receive dispensary stock in accordance with Dis-Chem’s SOPs, and merchandise according to FEFO
    • Facilitate bi-annual stock takes
    • Exercise stock, cash and asset control

    Competencies:

    Essential:

    • English and 2nd language – Read, write and speak
    • Good communication skills, listening
    • Customer service/focus
    • Strong attention to detail
    • Sound numerical skills
    • Problem-solving
    • Team player
    • Trustworthy and honest
    • Time management
    • Able to deal with pressure
    • Computer literate – MS Office 

    Advantageous:

    • Knowledge of Retail/ FMCG operations
    • 3rd Additional Language
    • Knowledge of or experience in Unisolv, SAP and E-Scripting
    • Drug and family planning, and complementary medicine

    Method of Application

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