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Tiger Brands Limited, a Top 40 JSE Limited company whose footprint extends across the African continent and beyond, is one of the largest manufacturers and marketers of FMCG products in Southern Africa, and has been for several decades.
Tiger Brands has been built over many decades through the acquisition and clustering of businesses. Our strategy for succe...
THE JOB AT A GLANCE
To administer the planned maintenance system; scheduling maintenance tasks; as well as purchasing of engineering spares and stock keeping thereof. Maximise the effectiveness of the equipment & maintenance team through accurate work planning, control & resource management.
WHAT YOU WILL DO
Key job outputs
- Complete preventative maintenance schedule with allocation of jobs to individual artisans.
- Allocation of ad-hoc breakdowns and repairs to artisans
- Procurement and stock keeping of routine and critical spares for engineering stores.
- Ensure availability through well-maintained equipment that function according to specifications.
- Upgraded equipment/technology functioning more efficiently than before.
- Electrical/electronic equipment has been installed on new projects/production lines.
- Liaising with Maintenance Coordinator / Manager / Site engineer on external suppliers or contract work requirements
QUALIFICATIONS
WHAT YOU’LL BRING TO THE TABLE
ESSENTIAL SKILLS & QUALIFICATIONS
- NTC 3 & Electrical Tradesman qualification
- Good Innovative thinking skills
Key attributes and competencies
- Ability to work under pressure
- Good mechanical & electrical insight
- Good communication & service orientated skills
- Planning skills with a high degree of control to complete items quickly and efficiently.
- Ability to think strategically
- Leadership Managing change; influencing others; leading with integrity and respect; owning it; embracing diversity
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THE JOB AT A GLANCE
You are accountable for developing, implementing and managing a defined regional customer or portfolio of customers’ strategy that is aligned to the national customer strategy. You own the customer relationship and use it to maximise and capitalise on sales opportunities. In close collaboration with the Marketing, Customer and Operational teams, you need to achieve our growth targets by building and maintaining successful, commercial business relationships. You are dedicated towards improving our sales capability and creating a great place to work.
RESPONSIBILITIES
WHAT YOU WILL DO
- Analyse market and customer information and use available data tools to develop a customer specific sales strategy which is translated into robust sales activities.
- Develop and manage a customer plan and defined customer activity grid for the channel / customer and communicate to all stakeholders.
- Work with Customer Marketing to develop a defined customer or portfolio of customers’ investment strategy to deliver the budgeted volumes.
- Develop a customer contact strategy and manage key customer relationships.
- Negotiate, track and evaluate spend ensuring activity compliance and ROI.
- Implement and manage customer initiatives in the commercialization of innovation projects.
- Negotiate defined customer or portfolio of customers’ listings & launch support with relevant buyers. Control and implement the account promotional grid & budgeted spend.
- Complete pre-& post evaluation of ROI of all account promotions to ensure maximum commercial effectiveness.
- Communicate pricing & promo activities internally and externally to all stakeholders.
- Implement and monitor co-ad spend in line with budget.
- Work with Regional Sales Managers to ensure coverage of most important stores (without overlap).
- Manage expenses and co-ad within agreed budget
QUALIFICATIONS
WHAT YOU'LL BRING TO THE TABLE
Qualifications
Over 3 years’ customer / key account / sales experience
Experience managing customer accounts & relationships
Finance sales experience (promotional budgets, trade budgets, revenue forecasting, etc.)
Competencies
- Influencing Others – you are customer relationship obsessed. You align with customers by using a strategic and consultative sales process to understand customers’ needs and exceed their expectations while growing each customer’s and the Tiger Brands business
- Owning It – you consistently demonstrate and proactively deliver a thorough understanding of category, competition and customer and you leverage networks to ‘make it happen’ for the customer
- Driving Long Term Results – you are fixated on hitting targets and delivering service to your customers. You can see beyond one customer or one point in time
- Developing Myself and Others – you find ways to grow and develop the sales capability of our teams.
- Staying a Step Ahead – you have a comprehensive understanding of innovations that will elevate our game with our customers
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What is the primary purpose of your job?
- To manage the units' packing efficiencies, people productivity, and overall capacity of the packing facility to ensure optimum performance of packing equipment, service levels and working capital. Packing Manager to have key exposure to Maintenance Systems, OEE, Breakdowns and pro-active maintenance, Capex motivations, Budget Control, Procurement of packaging and consumables and MRP.
RESPONSIBILITIES
Key outputs of your Job
Asset Management
What are the success measures of your job?
- Achieve Overall Equipment Efficiencies of > 85%;
- Effective maintenance plan in place;
- Spares availability for machines and equipment to operate at design capacity and targeted efficiencies;
- Successful motivation and implementation of projects within budget.
What are your main tasks that you do to achieve your outputs?
- Co-ordinate machine availability and effective use of resources including Labour and ensure sufficient packaging materials are available;
- Proactive approach to Repairs and Maintenance programmes (PRAGMA);
- Budgeting, motivation and implementation of Capital Expenditure projects;
- Budget, motivate and implement Major Repairs and Maintenance projects;
- Assist in compilation of post installation review;
- Control departmental critical spares;
- Develop, budget and implement departmental 5 year facilities plan
What are the most complex decisions that you take?
- Identify potential departmental improvements and prioritise the same;
- Decide on how best to implement;
- Evaluate equipment and service suppliers and decide on best provider to be utilised based on business requirements;
- Application of in depth knowledge of packing, sealing, labelling and palletising equipment and processes to compare Major Repairs & Maintenance versus CAPEX replacement;
- Determine and maintain critical spares list.
Inventory Management
What are the success measures of your job?
- Packing material is controlled within allowable variances;
- Packing material is planned according annual forecast;
- Minimal packing material write-offs;
- Finished product stock variance within agreed tolerance
What are your main tasks that you do to achieve your outputs?
- Supervise weekly stock counts and investigate variances and take corrective measures to prevent re-occurrence;
- Ensure quality compliance of in-coming packing material;
- Ensure minimum stock levels are maintained;
- Daily balancing of stock transfers with distribution;
- Daily balancing of finished product stock reconciliation;
- Ensuring variance between BOM and actual<=1%
What are the most complex decisions that you take?
- Decides on order quantity based on forecast, supplier availability and lead time
Financial Supervision
What are the success measures of your job?
- Stock holding as per minimum ordering levels;
- Expense control within or below approved budget
What are your main tasks that you do to achieve your outputs?
- Overtime reduction to improve on budget availability;
- Control seasonal contract labour to improve on budget availability;
- BOM review quarterly;
- Prepare and manage annual production budget from zero base;
- Implement and manage all expenditure on a daily basis;
- Identify reputable suppliers for the supply of spares and services;
- Application of stores control and procurement SoP’s as per company requirements;
- Operational decision making as necessary to alter programs when time or budget limitations are reached;
- Maximise on production efficiencies;
- Minimise product rejects;
- Identify, implement and report on Continuous Improvement projects and achieve savings
What are the most complex decisions that you take?
- Overtime and contract labour planning in order to achieve required output at the lowest cost
Quality Assurance
What are the success measures of your job?
- Application of good Manufacturing Practices;
- Statistical weight control;
- Food Safety;
- Legislation;
- Decrease in Customer complaints;
- Application of good Manufacturing Practices;
- Statistical Quality Control;
- Compliance to Legislation;
- Decrease in Customer complaints;
What are your main tasks that you do to achieve your outputs?
- Storage control, Housekeeping and Cleaning Procedures, Personal Hygiene, Sanitation and Plant Maintenance;
- Compliance to quality specifications;
- Maintenance of ISO 22000 / HACCP programs;
- Compliance to Consumer Protection Act and Trade and Metrology Act;
- Preparation and completion of annual finished product bin, conveying systems and hopper cleaning and fumigation program
What are the most complex decisions that you take?
- Initiate effective corrective action in the most efficient manner
Staff leadership and Teamwork
What are the success measures of your job?
- Minimal workplace disruption
- Positive teamwork
- High morale
- Low staff turnover & absenteeism
- Team goals and core values communicated and owned by team members
- Operational Improvement Management departmental score > 3.5
- 20 Keys departmental score > 3.0
What are your main tasks that you do to achieve your outputs?
- Identifies people potential
- Appointment of candidates with the prerequisite capabilities, qualifications, experience and potential.
- Implementation of Workplace Improvement (20 Keys) and Operational Improvement Management (InvoComs) initiatives.
- Staff are developed to effectively deal with latest technology, legislation, systems and work practices
- Maintains channels of communication between (discipline) function and other function
- Maintains close liaison with other disciplines at operations to ensure integrated decision making
- Encourages the sharing of knowledge and ideas amongst own and other teams
What are the most complex decisions that you take?
- Identify the abilities of team members and decide which are best used to the benefit of the company.
- Decide on the relevant coaching and training interventions which will enhance the leadership abilities of the team leaders.
- Train and lead the team as well as provide discipline and performance feedback.
- Schedule workload to meet priorities and targets.
Health and Safety / RISK / Environmental
What are the success measures of your job?
- Compliance to Safety, Health, Environment and Risk standards
- Accident/incidents are minimized
- High safety ratings achieved;
- Implement and adhere to the Occupational Health & Safety Act
- Target zero Disabling Injuries;
- Sustainability: Efficient use of Utilities & Minimise waste
What are your main tasks that you do to achieve your outputs?
- Implement corrective actions on audit outcomes
- Attend and participate in Safety meetings;
- All new equipment, machinery and installations to be inspected and signed off
- Ensure legal compliance by signing off all registers
- Ensure all corrective actions are implemented.
What are the most complex decisions that you take?
- Rank improvements according to priority. Initiate corrective action in the most efficient manner.
Corporate Governance
What are the success measures of your job?
- Adherence to Company Policies and Procedures;
- Adds to the value of the company and is also beneficial for all stakeholders in the long term.
What are your main tasks that you do to achieve your outputs?
- Tenders, comparative quotations, Requests for Resolution, Third Party Service Provider contracts;
- Work within a set of systems, principles and processes by which the company is governed.
- Adherence to all company Policies and Procedures
What are the most complex decisions that you take?
- Ensures that costs are within budget availability.
Functional / Operational
What are the success measures of your job?
- Daily production requirements are met
- Machines availability to achieve targets
- Labour co-ordination in line with Customer / Operational requirements
What are your main tasks that you do to achieve your outputs?
- Ensuring that machines are operated at the design capacity and report any deviations;
- Executing of daily planning;
- Resource allocation;
- Tracking of daily machine running hours;
- Generate various reports based on daily activities;
- Compliance to Trade and Metrology Act.
What are the most complex decisions that you take?
- Decides on machine Change-over versus customer requirements;
- Delegating tasks to employees and ensuring the plan is executed correctly and on time
QUALIFICATIONS
Qualifications & Requirements
- A minimum of 5 years supervisory experience on packing or bottling line.
- Matric with exemption
- N4 mechanical and Electrical
- Diploma in Production management
- Milling Qualifications
Requirements, Competence and Skills required by the position
- Assertive and diplomatic
- Creative and solution orientated
- Self-motivated, capable of working independently and delivering on time
- An assertive, goal oriented self-starter with good interpersonal and organizing skills
- Detail orientated
- Sound analytical and decision-making skills
- Exhibit excellent verbal and written communication skills in English
- Be stress tolerant
- Proficient in using office software systems and related programs
Working Conditions
- Stressful
- Complex
- Non routine
- Long and irregular hours
- Legal responsibilities
- After hours availability
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JOB DESCRIPTION
You are the face of Tiger Brands to the customer at a local level. You are accountable for growing the Tiger Brands business in store by servicing a defined route schedule within a specific geographical area. You act as a sales expert to the stores and you maximize sales through effective planning and order-writing, as well as supporting and completing activities such as merchandising, shelving, stock rotation, returns and pricing. You are dedicated towards using consumer and trade information to address the customer's needs.
RESPONSIBILITIES
- Develop and maintain a complete knowledge of Tiger Brands products within your portfolio, sales systems and procedures.
- Develop strong business relationships with store management to provide service and value beyond the customer's expectations.
- Perform in-store planning by tailoring programs and fact-based sales presentations to the customer's needs, store demographics, and the current consumer base.
- Work with customers to ensure sufficient product is ordered to support consumer take away.
- Implement POP drivers as per customer and brand plans and report on the POP scorecard.
- Take stock on every call cycle.
- Ensure that stores are complying promotional space and pricing agreements.
- Ensure SKU’s by category and space are as per the trade agreement.
- Communicate plans and effectively manage merchandising resources to build sales volume at store level. Work in conjunction with the merchandiser to ensure inventory is fully stocked, rotated and presentable at all times.
- Properly credit and dispose of all returns from all stores.
- Gather intelligence and report on customer preferences, competitive activity & pricing.
- Act as the link between our Customer Manager’s and customer store management.
- Effective and timeous presentation of deal sheets to buyers.
- Effectively manage all customer documentation and administration such as application forms, claims, payments etc.
- Retail presence in all stores as well as secondary/ third product placements
- Managing Wholesale, Retail, Independents in KZN
QUALIFICATIONS
- Matric certificate
- 3-5 year’s field sales experience
- Experience in FMCG industry
- Experience with Wholesale, Retail, and Independents
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JOB DESCRIPTION
You will perform various tasks to support the financial accountants, including, but not limited to, processing manual journals, reconciling balance sheet accounts and financial reporting.
RESPONSIBILITIES
- Prepare and post financial journal processing
- Prepare month end GL reconciliations
- Prepare GL site YE packs , including the analysing of income and expense accounts for tax pack purposes.
- Assist with all audit queries
- Answers to queries, information, explanations and help as required.
QUALIFICATIONS
Experience
- Newly qualified CA SA or CIMA graduate
- Accounting degree + 2+ years total experience with 1-2 years accounting and administrative experience
Key attributes and competencies
- Accounting degree
- Strong communication skills
- Business analytical skills
- Strong Finance business background
- Proficient with Microsoft Word, Excel and