Internships at FEM

Job Description

• FEM invites applications for a 12‑month Internship Programme within the Quality Assurance department at our Head Office.

The purpose of this position is to:

• Learn and apply COIDA, DEL directives, and internal SOPs in reviews and documentation,
• Escalate non-compliance trends under guidance,
• Observe and participate in QA processes, training, and knowledge-sharing sessions,
• Support QA Analysts in reviewing claims, underwriting, documentation for accuracy, compliance, and completeness,
• Identifies obvious errors and inconsistencies under supervision,
• Support round table preparations for QA processes,
• Assist in compiling QA reports, dashboards and summaries for management.

The minimum requirements:

• Matric with strong English and Mathematics literacy
• An Internal Audit qualification or a qualification related to Financial Management will be an added advantage.
• 0 to 6 months’ experience in general administration
• Good communication skills

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• FEM invites applications for a 12‑month Internship Programme within the Customer Service Department at our Head Office.

The purpose of this position is to:

• To drive a consistent excellent customer service by supporting the branches to achieve operational objectives and mission statement of FEM.
• To provide high quality, professional and efficient service within the agreed or reasonable time frames by adhering to administrative support service of the customer service department.
• To act as the interface between external customers and internal departments

The minimum requirements:

• Matric with good functional literacy in English and Mathematics
• Communication and/or Customer Service qualifications Communication and/or Customer Service qualifications (Added advantage)
• 0 to 6 months’ experience in general administration
• Communication skills
• Relevant Diploma or Degree will be an added advantage

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•  FEM invites applications for a 12‑month Internship Programme within the Registry Department at our Head Office.

The purpose of this position is to:

• Ensure that all documents including Employers’ Reports of accident received by the FEM (manually or FEMO) are accurately or correctly captured/indexed on the Bokamoso system.
• Request and follow-up of the outstanding documents (mandatory documents for registration)

The minimum requirements:

• Matric with good functional literacy in English and Mathematics
• Relevant Degree or Diploma
• 0 to 6 months’ experience in general administration
• Communication skills
• Computer literacy

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• FEM invites applications for a 12‑month Internship Programme within the Claims Department at our Cape Town branch.

The purpose of this position is to:

• Assist with claims administration tasks
• Follow up with employers, employees, medical service providers, and other stakeholders for outstanding reports and supporting documents
• Provide general administrative support to the Claims Department.

The minimum requirements:

• Matric with strong English and Mathematics literacy
• Relevant Diploma or Degree
• 0 to 6 months’ experience in general administration
• Good communication skills

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Job Description

• FEM invites applications for a 12‑month Internship Programme within the Reception and Underwriting departments at our Head Office. 

The purpose of this position:

•  The Product Development, Underwriting and Reception Intern supports the organisation by gaining practical exposure to insurance operations while assisting with product development initiatives, underwriting administration, customer service, and front-office reception duties.

 The minimum requirements:

• Matric with strong English and Mathematics literacy
• Relevant Diploma or Degree
• 0 to 6 months’ experience in general administration
• Good communication skills
• Preference will be given to candidates requiring Work Integrated Learning (WIL)

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• FEM invites applications for a 12‑month Internship Programme within the Claims Department at our Head Office.

The purpose of this position is to:

• Provide support to the Claims department to ensure efficient processing of claims

The minimum requirements:

• Matric with strong English and Mathematics literacy
• Relevant Diploma or Degree
• 0 to 6 months’ experience in general administration
• Good communication skills
• Good time management skills
• Preference will be given to candidates requiring Work Integrated Learning (WIL)

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• FEM invites applications for a 12‑month Internship Programme within the IT department at our Head Office.

The purpose of this position is to:

• Build practical skills, gain real-world exposure, and grow your confidence while contributing to a purpose-driven team. The successful candidate will get experience in the development and modification of internal systems and other components in the Software Development Life Cycle.

The minimum requirements:

• Matric with strong English and Mathematics literacy
• In the final year of obtaining the relevant Diploma or Degree (Computer Science, Engineering, etc.)
• Academic projects involving development (Preferably .Net and SQL)
• Good communication skills
• Willingness to learn