Quality Assurance Intern at FEM

Job Description

• FEM invites applications for a 12‑month Internship Programme within the Quality Assurance department at our Head Office.

The purpose of this position is to:

• Learn and apply COIDA, DEL directives, and internal SOPs in reviews and documentation,
• Escalate non-compliance trends under guidance,
• Observe and participate in QA processes, training, and knowledge-sharing sessions,
• Support QA Analysts in reviewing claims, underwriting, documentation for accuracy, compliance, and completeness,
• Identifies obvious errors and inconsistencies under supervision,
• Support round table preparations for QA processes,
• Assist in compiling QA reports, dashboards and summaries for management.

The minimum requirements:

• Matric with strong English and Mathematics literacy
• An Internal Audit qualification or a qualification related to Financial Management will be an added advantage.
• 0 to 6 months’ experience in general administration
• Good communication skills