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  • Posted: Feb 18, 2020
    Deadline: Not specified
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    At Sage, we energise the success of businesses and communities around the world through the imagination of our people and smart technology. Sage provides small and medium sized organisations with a range of easy-to-use, online and cloud business management software and services - from accounting and payroll, to enterprise resource planning, customer relation...
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    ISV ROE - Recruitment and Onboarding

    Key Responsibilities Key accountabilities and decision ownership: (8 or 10 max)

    • Full accountability of training certification for partners in the ISV value add products
    • Drive best practices and key metrics across ISV products as well as operational efficiency by launching the marketplace platform for the AME region
    • Establish solid working relationships across organizational stake holders and be an effective advocate for the team.
    • Annual business planning with ISV’s and Partners to ensure they have access to tools and resources in order to accomplish defined objectives.
    • Create and distribute multi-level communications and status reports.
    • Preparation of Monthly/Quarterly reports, accurately reflecting resources and certification as well as revenue per ISV.
    • Review/Analyse annual certification requirements in line with the software industry.
    • Establish regular cadence and conduct on-going certification audits for ISVs against ISV contractual obligations.
    • On-going communication with ISVs and partners ensuring their enablement requirements are adhered to and being met.
    • Working with Sage Learning Services to generate Training demand as well as the ISV
    • Recruit minim number of net new partners in each quarter as agreed with the sales leaders
    • Develop a new BP on-boarding process and facilitate new partner inductions programs
    • Become a subject matter expect for new partners and assist them to navigate Sage to ensure that they become revenue generating
    • Business planning with new ISV’s and partners to ensure that their strategy and vision is aligned with Sage Skills, know-how and experience:
    • High School Diploma or equivalent work experience required; Bachelor's degree preferred
    • Ability to think strategically.
    • Time management Skills.
    • Experience in Partner Enablement
    • Proficiency in English language, verbal and written
    • Proven ability to build and maintain positive working relationships while delivering results in a highly complex, matrixed global organization
    • Highly motivated and independent contributor
    • Excellent presentation/excel skills; comfortable working with technical and business teams/audiences
    • Knowledge of accounting and CRM software, preferably Sage product portfolio,
    • Microsoft Office 365 Suite

    Technical / Professional Qualifications

    • Business skills
    • ISV Enablement: Ensuring that ISV's and BPs meet certification requirements Communication to BP's on training/education On-boarding journey for new partners
    • ISV, Partner and Internal operations: Business Partner operations relevant to ISV enablement.
    • Reporting: Report, measure and track ISV and partner revenue business performance on a monthly basis. Reports to be provided to your line director timeously.
    • Number of new ISV’s recruited
    • Revenue through new ISV’s
    • ISV and BP compliance to our certification requirements

    go to method of application »

    Software Engineer

    Advert Sage is a global company with a local heart. The market leader for cloud-based accounting, financials, enterprise management, people, and payroll software, we empower the world’s business heroes—from single-person startups to large enterprises. Our people are passionate and positive. We inspire our colleagues to serve business builders everywhere and champion their success. As a FTSE 100 company with 14,000 colleagues across 24 countries, we do business the right way, while giving back to our local communities through the Sage Foundation. Sage is passionate about building a culture where our colleagues feel they can bring their whole selves to work. Where people know they’ll be judged on their performance and behaviours - not their identity. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, color, age, religion, sexual orientation, gender identity, national origin, disability or veteran status.

    Job Description The Software Engineer is responsible for building, enhancing and maintaining products and/or systems to enable Sage’s business plans and long-term objectives using the identified architecture. The Software Engineer will design, develop and deliver high quality products and/or systems and services that exceed customers’ or business partners’ expectations and will proactively share their own knowledge for specific technical solutions and business processes in their area of responsibility.

    Job Context

    Sage is transforming into a Saas company. To support this transformation, Sage defined multiple key initiatives to focus on the cloud business. One of these key initiatives for the Medium Segment is to release a Medium Payroll Platform and localise it for multiple markets. To drive success of this platform, a full new Development Team will be established. The Senior Software Engineer will form part of this team, which is responsible for the Core Product/Platform.

    Key Responsibilities Key Accountabilities And Decision Ownership

    • Successful develop, delivery maintain high quality software (requirements, design, code, documentation, etc.)
    • Contribute to quality activities, incl. peer reviews of estimates, designs and code
    • Resolve defects/bugs during QA testing, pre-production, production, and post-release patches
    • Be an active and enthusiastic team player. Partner effectively with all team members to deliver against commitments.
    • Proven experience with Agile Development, SCRUM, and/or Extreme Programming methodologies – international expertise is an advantage
    • Participate in all phases of the project lifecycle
    • Continuously strive to make improvements to the existing products and/or systems and services.
    • Ensure all tasks are completed to the required quality standards

    Must Have

    Skills, know-how and experience:

    • Knows and applies the fundamental concepts, practices and procedures of cloud software development such as Solid Design Pattern and Single Page Application
    • Ability to interpret and document user requirements and translate these into technical specifications and/or code
    • High numerical reasoning and logic ability with good problem-solving skills
    • Knowledge of one or more relevant programming languages, frameworks and databases
    • Knowledge on Architecture Best Practices and Patterns (Microservices, CQRS, Event Sourcing, Domain-Driven Design, …)
    • A rapid ‘pick up and learn approach’ that will ensure valuable contribution to any team within days of joining the team
    • Very good in spoken and written English

    Preferred

    • 3-7 years relevant professional experience, Payroll and/or financial domain expertise is an advantage
    • Innovative and creative thinking
    • Atlassian Collaboration Tool Jira & Confluence
    • MS Azure experience
    • Proven experience in using a TDD approach

    Technical / Professional Qualifications (technical Skills On Intermediate Level)

    • Computer Science (or related degree/qualification)
    • Real world cloud application development experience
    • C#.Net
    • JavaScript client-side framework (ReactJS)
    • Microsoft SQL Server
    • REST API / Web API
    • Entity Framework or similar
    • API development & testing tools – e.g. Postman

    go to method of application »

    Engineering Team Lead

    Advert Sage is a global company with a local heart. The market leader for cloud-based accounting, financials, enterprise management, people, and payroll software, we empower the world’s business heroes—from single-person startups to large enterprises. Our people are passionate and positive. We inspire our colleagues to serve business builders everywhere and champion their success. As a FTSE 100 company with 14,000 colleagues across 24 countries, we do business the right way, while giving back to our local communities through the Sage Foundation. Sage is passionate about building a culture where our colleagues feel they can bring their whole selves to work. Where people know they’ll be judged on their performance and behaviours - not their identity. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, color, age, religion, sexual orientation, gender identity, national origin, disability or veteran status.

    Job Description The Software Engineering Team Lead is responsible for building, enhancing and maintaining products and/or systems to enable Sage’s business plans and long-term objectives using the identified architecture. Shape and act on an energised vision of engineering for your team based on a working knowledge of team processes, procedures, and understanding of future product roadmaps and an interpretation of future technology trends, methods and tools. You will be leading 1 to 2 SCRUM teams consisting of Software Engineers and Software Testers. Apart from leading these teams you will also fill an active coding and design role.

    Job Context
    Sage is transforming into a Saas company. To support this transformation, Sage defined multiple key initiatives to focus on the cloud business. One of these key initiatives for the Medium Segment is to release a Medium Payroll Platform and localise it for multiple markets. To drive success of this platform, a full new Software Engineering Team will be established. The Software Engineering Team Lead will lead this team, which is responsible for the Core Product/Platform.

    Key Responsibilities Key Accountabilities And Decision Ownership

    • Through a style of coaching and feedback, build and maintain high performing teams.
    • Possess and apply a broad knowledge of principles, practices, and procedures of software development to the completion of difficult assignments.
    • Successful develop, delivery maintain high quality software (requirements, design, code, documentation, etc.)
    • Work with product managers and experience design early on, to shape product definition so that it can be built in flexible, extensible, and robust way
    • Automate tasks through appropriate tools and scripting within the Sage guidelines.
    • Evaluates progress and results and recommends changes in procedures.
    • Thought leader and deliver deep technical expertise for PD that drives colleague engagement, clarity and instils a culture of innovation and execution
    • Passion for growing and applying technical skills in service to customers
    • Extensive experience with Agile Development, SCRUM.
    • Ensure all tasks are completed to the required quality standards.

    Must Have
    Skills, know-how and experience:

    • Technology expert in their field.
    • Complex problem-solving ability. Innovative and creative thinking.
    • Operates with considerable latitude for unreviewed action or decision.
    • Proficient with several relevant programming languages, frameworks and databases
    • Experienced implementing Architecture Best Practices and Patterns like Microservices, CQRS, Event Sourcing, Domain-Driven Design, …
    • Proven experience in using a TDD approach
    • Proven Track record of creating API-first products
    • MS Azure experience
    • A rapid ‘pick up and learn approach’ that will ensure valuable contribution and leading of the team within days of joining the team
    • Very good in spoken and written English

    Preferred

    • Innovative and creative thinking
    • 8-12 years relevant professional experience, Payroll and/or financial domain expertise is an advantage

    Technical / professional qualifications (technical skills on at least intermediate, preferably expert level):

    • Computer Science (or related degree/qualification)
    • Real world application development experience
    • C#.Net
    • JavaScript client-side framework (ReactJS)
    • Microsoft SQL Server
    • REST API / Web API
    • Entity Framework or similar
    • API development & testing tools – e.g. Postman

    go to method of application »

    Professional Services Consultant

    Advert Sage is a global company with a local heart. The market leader for cloud-based accounting, financials, enterprise management, people, and payroll software, we empower the world’s business heroes—from single-person startups to large enterprises. Our people are passionate and positive. We inspire our colleagues to serve business builders everywhere and champion their success. As a FTSE 100 company with 14,000 colleagues across 24 countries, we do business the right way, while giving back to our local communities through the Sage Foundation. Sage is passionate about building a culture where our colleagues feel they can bring their whole selves to work. Where people know they’ll be judged on their performance and behaviours - not their identity. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, color, age, religion, sexual orientation, gender identity, national origin, disability or veteran status.

    Job Description Implement, maintain and manage outsourced payrolls and relationships with payroll outsourcing clients

    Key Responsibilities Key Accountabilities And Decision Ownership

    • Key accountabilities:
    • Monthly payroll processes (Payroll review, compiling query list, advising clients on payroll best practices, advising clients on statutory changes & requirements, identifying & communicating potential risks to clients, process management, structured working, interpreting & applying statutory regulations & maintaining Premier/Sage 300 People system within statutory regulations and client requirements, ability to solve problems and client queries, simulation payslips and "what if" scenarios created for clients).
    • Compliance (contributing to the improvement of internal systems and procedures, operating effectively and in line with Outsourcing framework & participation in efficiency drives).
    • Influence on financial performance of team (Building and maintaining sustainable client relationships to ensure recurring business.
    • Client Relationships (building and maintaining sustainable long-term relationship with clients, prompting clients for information, alerting clients of potential risks and consequences of actions, responding to requests & queries from clients within the framework of client SLA’s).
    • Implementation and Set-up (on-boarding new clients in-line with standard operating procedures).
    • Required Competencies:
    • Ensures Accountability when dealing with different parties in the monthly payroll process
    • Action oriented and able to complete tasks within certain timeframes
    • Communicates Effectively especially when explaining difficult concepts to clients
    • Customer Focus – being able to give optimum solutions for clients in different scenarios
    • Optimising work Processes – working smart and efficient Skills, know-how and experience:

    Must Have

    • Premier Payroll and/or Sage300 People experience
    • Proficient in MS Word and Excel
    • Fluent in English
    • Ability to work under pressure in an accurate and professional manner
    • Attention to detail and systematic approach to workload
    • Business maturity
    • Deadline driven
    • Ability to work on his/her own – taking ownership
    • Advanced planning and time management skills
    • Excellent communication skills

    Preferred

    • Reliable transport for client visits
    • Training with previous experience in Payroll Outsourcing will be advantageous
    • Payroll Management/Supervisory experience
    • Assertiveness
    • A “can do” attitude

    Technical / Professional Qualifications

    • Mathematics in Gr12 (a must)
    • Accounting in Gr12 (Preferable)
    • B. Com Degree or similar work experience
    • Certification as a VIP Premier and/or Sage300 People Support Consultant or VIP Premier and/or Sage300 People Consulting, or similar work experience

    Key Performance Indicators (goals)

    • All output supplied to clients is 100% on time, in full and error free
    • Operate 100% in line with Outsourcing Control Framework
    • Ensuring that existing and new clients experience superior service on a continuous basis – tracked by quarterly survey stats per Account Manager.
    • Enhancing and maintaining own system and statutory knowledge and achieving at a minimum of 75% in the annual assessments
    • Building and maintaining sustainable customer relationships to ensure recurring business and client retention Direct reports:

    N/A

    Budget Owned
    No direct budget or target. Account Managers are required to operate at a specified capacity, at any point in time.

    Key Stakeholders

    N/A
    Matrix Reports: No formal matrix reporting line, however the Outsourcing account manager has an influence on the performance feedback of the Outsourcing Payroll Administrator

    Method of Application

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