Job Opening at Bridgestone South Africa (Pty) Ltd

Job Purpose

We are looking for a reliable and organized Operations Coordinator to assist with the management of daily logistics and activities. In this position, you will contribute in an administrative capacity by assisting our teams on projects, supporting human resources, organizing company events and arranging employee training sessions. 

Your responsibilities include helping the branch run smoothly and ensuring that deadlines, plans for events or anything related gets accomplished on time with no issues.

• Ultimately, you will work in a support role and oversee many administrative tasks as needed.

Responsibilities

• Assisting with the management of daily operational activities
• Performing administrative tasks, such as making travel arrangements, answering phones, scheduling meetings, etc.
• Managing branch supplies and the maintenance of office equipment 
• Facilitating cross-channel feedback from customers and employees to management and executive teams
• Working with team leaders, managers, and department heads to learn departmental needs and goals
• Ensuring that all activities conform to local, federal, industry and company standards.
• Observing, reviewing and analysing processes to identify inefficiencies and areas where improvements could be made
• Identifying and resolving any problems in the production process
• Managing and coordinating the logistics of the branch with various cross functional teams

Requirements and Skills

• 3 years minimum work experience as an Operations Coordinator or similar role
• Good time management, prioritization, and multitasking abilities
• Excellent interpersonal skills to build strong relationships with colleagues
• Effective communication, including speaking, writing and active listening in both English and Afrikaans
• Able to give and receive feedback and constructive criticism from a variety of channels
• Excellent strategic planning and problem-solving skills.

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Job Purpose

We are looking for a Brach Administrator reporting directly to the Branch Manager. This is a local role, based in Witbank.

Responsibilities:

Administration

Overtime:

• Receive attendance registers of all employees
• Calculate overtime hours worked
• Send overtime to Head Office by the 16th

Switchboard duties

• Receive all phone calls
• Assist employees in making calls
• Record messages
• Ensure messages received
• Undertake general office duties

Debtors/Creditors

• Check accuracy of supplies and invoices
• Check additions and extensions of credit
• Record invoices on audit summary file
• Capture, process  stock-inns
• Timely delivery/posting of statements
• Continues updating of customer hanging files
• Ensure on-time collections
• Daily debtors audit trail to be filed
• Upkeep of POD file
• Processing & cross ref of credit notes
• Ensure invoice filing in sequence no – drops
• Recon creditors statements

General administration duties

• Typing, faxing, and photocopying

Stock

• Supervise daily stock count
• Rectify stock variances
• File daily stock sheets

Banking

• Cash sale Audit checked and bank according
• Reason for under/over banking
• File copy of Audit trail with deposit slip

Registers & Files

• Upkeep of following

POD register

• Daily stock take file
• Customer files
• Debtors audit trial
• Cash sale Audit trial

Health and Safety

• Adheres to Health & Safety standards in the workplace and does not endanger other parties.
• Complies with the Occupational Health and Safety Act
• Ensure Personal Safety Equipment and facilities provided by the company are in good and clean condition.

General

• Undertake all reasonable requests and instructions, given verbally or in writing that fall within the parameters of own line of duty.
• Willing to the extra mile

Requirements:

• Matric/Grade 12
• Basic accounting knowledge
• Computer literacy – MS Word, Excel and Outlook
• At least 3 years experience in a similar post.

Personal Attributes

• Excellent organisational skills
• Excellent verbal and written communication skills

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Job purpose

The Branch Manager is responsible for organising and managing all sales related activities in the Witbank Branch.

This includes but is not limited to the following:

• Generating revenue to ensure a profit.
• Promoting of the company and welfare of all employees at the branch.
• Manage all costs to ensure adherence to budget parameters.
• Coaching, training, motivating and guiding all employees at the branch.
• Implementing and enforcing operating policies and procedures.
• Delivering agreed sales operating targets and goals.
• Implementing strategies to ensure safe and efficient retail store operation and continuous improvement .

Responsibilities:

• Financials and Sales:
• Achieve all branch target sales
• Control branch expenses within business parameters
• Ensure that company assets are maintained
• Ensure superior service delivery
• Prepare and present monthly, quarterly, and annual statements, analyses, and reports of branch operations and finances
• Establish and maintain close relationships with customers
• Manage all Certificate of Compliances (COCs)
• Manage dead and slow moving stock
• Manage stock holding to less than 1 (one) months turn over
• Managing internal and external stakeholder relations and negotiating contracts
• Achieve Health and Safety standards as set out by Company
• Communicate the company policy on health and safety to all staff effectively and on a continual basis (toolbox talk)
• Communicate any risk, injury, loss of life or damage to company assets to management in line with prescribed company procedures
• Achieve a minimum of 95% on all Safety Audits.

Adhere to company policies & procedures

• Maintain a working knowledge of the Basic Conditions of Employment Act
• Adhere to the companies amalgamated policies & procedures published on the company Intranet
• Maintain knowledge of companies Industrial Relations policies and procedures and interact with People department as required

Site visits

• Analyze audit feedback and ensure all problems are rectified
• Attend monthly site meetings with site customers
• Attend random visits to ensure that Bridgestone site employees are performing  

General

• Undertake all reasonable requests and instructions, given verbally or in writing, which fall within the parameters of this job.
• Adherence to such requests or instructions
• Achieve a minimum of 90% on all Internal and Facilities Audits

Required capabilities:

• Achieving sales targets and financial percentages
• Ensure that the branch remains profitable
• Customer satisfaction
• Effectively manage all sites under your control
• Budget achievement and expense control

Skilled and motivated workforce

• Understands customer needs
• Communicates effectively
• Tracks and measures staff performance
• Creates a positive learning environment
• Enforces standards
• Promotes Servant Leadership
• Understanding the Business
• Serving the Customer
• Promotes teamwork
• Interpersonal and Communication Skills.
• Leadership and Personal Effectiveness. 

Education and Experience required :

• Honours or Bachelors Degree in Business Management and Administration, Finance, Marketing or any equivalent qualification
• 3-5 years minimum working experience in retail, commercial, franchise and/or sales environment in a managerial position
• Experience in business reporting
• Financial and Business acumen
• MS Office Advanced
• Self-starter with ability to work independently and under pressure
• Must have a positive momentum, solid work ethic and result driven
• Effective decision making, planning, implementation and communication skills
• Driver license (code 08)

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Job Purpose

We are looking for a Sales Representative reporting directly to the Branch Manager based in Witbank.        

You will be working as a team of Sales Representatives to ensure the success of the Customer Value Proposition by having a deep understanding of customer needs, ensuring that the customers have a single source of contact and providing quick responses within stipulated turnaround times. Achieve, top line and profitability targets for the region and to grow

Responsibilities:

Sales:

• Achieve 100% of sales budget units and profitability
• Monitor sales by channel by outlet
• Continuously increase sales per family customer, per category
• Achieve sales mix, as per Sales policy

Customer Relations:

• Foster trust relationships with customers through actions and proactive support;
• Conduct marketing and promotional activities to enhance Otraco sales through channel;

Qualify new business;

• Investigate product problems and deal with related queries;
• Build and maintain trusted customer relationships and provide product training.
• Reporting and Business Acumen:
• Collect market data and use intelligently to analyse customer behaviour;
• Report on monthly dealer activity, pricing movement, market changes and competitor strategies;
• Compile monthly/quarterly reports on channel performance;
• Plan and compile itinerary and customer call reports;
• Advise on product range, stock rotation etc.

Requirements:

• B.Degree in Sales and Marketing or Business Management
• Minimum 3 years experience in similar role
• Minimum 2 years’ junior management experience
• Basic Financial management skills (Profit & Loss / Balance sheet)
• Valid Code 8 Drivers License
• MS Office Intermediate
• Must be able to work independently and under pressure
• Must have a positive momentum, solid work ethic and result driven
• Effective decision making skills, planning & implementation and communication skills
• Effective communication skills - ability to inspire, intellectually stimulate, direct action for achieving results

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Job Purpose

We are looking for a General Worker reporting directly to the Branch Manager. This is a local role, based in Rustenburg.  

You will ensure that all the tyres are maintained.

Responsibilities:

Tyre Maintenance

• All vehicles to leave the yard with tyres as per SLA;
• All vehicles are surveyed at least once a month;
• Conduct pressure maintenance and correctly capture pressure readings on Survey Sheet;
• Capture tread depth readings over three sections of the tread area and capture on Survey Sheet;
• Fit all wheel positions with valve caps and on all dual positions a valve extension;
• All tyre movements are captured on a Tyre Change Slip;
• All wheel changes must be done subject to SLA;
• Remove smooth tyres and match tread, size and status mismatches;
• Remove tyres with a pressure reading under a 15% of the recommended pressure and check for irregularities;
• Brand tyres as per Bridgestone Commercial and Client agreement;
• Torque all wheel positions at least once a month;
• Report all wheel defects with a Tyre Action Report;
• Inspect and clean rims before fitting tyres.

Stock

• Stock is taken on a daily basis in a Bridgestone Commercial Stock Book;
• Stock must be taken by size and brand number;
• Report daily stock to Customer. (Sign off Stock Sheet);
• All tyres in stock must have a brand number for identification.

Health & Safety

• Correctly lift motor vehicle;
• Utilize correct tools for the job;
• Correctly fit tyres to rim;
• Fit wheels on to motor vehicles correctly;
• Always dressed in Bridgestone Commercial PPE;
• Handle tools with care and keep them clean at all times;
• Ensure work area and yard is always clean;
• Machines & tools are always stored correct and safely;
• Dressing rooms are always presentable and neat;
• Ensure that no company property gets damaged;
• Tyres are neatly packed and clearly marked for easy identification;
• Comply with the requirements of the Occupational Health and Safety Act;
• Ensure Personal Protective Equipment and facilities provided by the company are in good and clean working condition.

Administration

• Capture tyre survey info in a Bridgestone Commercial Survey Book;
• Capture all tyre movements in a Bridgestone Commercial Tyre Change Slip Book;
• All tyres sent to the factory must be captured in a Factory Control Book;
• Keep a Branding Register of all tyres branded;
• All paperwork must be stored in a save dry place.

Customer Liaison

• Identify all Maintenance Related Problems and report to the customer;
• Maintain a good working relationship with the customer;
• Undertake all reasonable requests and instructions, given verbally or in writing that falls within the parameters of own line of duty;
• Ensure customer satisfaction at all times.

General Responsibilities

• Torque wrench spring relax after use;
• Lubricate impact on daily basis;
• Drain water traps and compressor daily;
• Clean and store equipment daily;
• Compliance to health and safety procedures on site.

Requirements:

• National Senior Certificate
• Proficiency in English
• 2 years tyre experience